Radford Inn

The property was old and not well maintained. The staff was nice but they all stayed in the next building over, there was never any staff in this building, except for the cleaning staff. The room was clean, at least.

This is not the Radford Inn. This is an Econo Lodge. I would’ve never booked it if I knew that. The room I was assigned was very obviously smoked in, and due to extensive allergies I specifically requested a non smoking room. I immediately went to the front desk to ask for another room, or for an air freshener / sanitizer, and was told nothing could be done. I then checked out, approximately 28 minutes after I checked in. I was not bothered that the room was older and in need of renovations. I was bothered a whole lot that I requested a non smoking room and couldn’t breathe in it.

The Radford Inn was filthy! It is an Econo Lodge attached to a Comfort Inn. The Comfort Inn is beautiful, 💖 and I wish I had stayed there. The Radford Inn was filthy! Sticky floor, a large, brown Queen bed bug I found, dirty. Surprisingly clean bed, so I slept in it. So did my Service Dog.

Check in was horrible and long just because I used key cash. The guy had to get in touch with the manager to contact hotels. Com It took over an hour. Then when I got to the room there was a roach, the phone didn't work. It smelled like pot and cigarettes. The coffee pot didn't work. The toilet had to be triggered to fill with water. Not a great room or place.

I am actually reviewing the more expensive building above the"Radford Inn". The Radford Inn stunk of heavy cigarette smoke and was in terrible condition. We had to pay another $203 to upgrade to the Quality inn. This did not stink of cigarettes but had an unpleasant odor. Dingy walls need paint and repairs. Our comforter had a nasty stain (urine or coffee?) as did the bed cover. We were there for three nights and never had any housekeeping, other than a fresh set of towels. The hot tub was only 99 degrees and yellow looking water. The breakfast was awful. Could scrambled eggs. Dry danishes. Rock hard bagels. Luke warm water for tea with ran out and was not replenished. You get the idea...