Name: Best Western Plus Centralia Hotel & Suites
Address: 8145 Jolliff Bridge Rd, Centralia, Illinois, United States of America, Centralia, Illinois, US
Price range: $129–$184 per night
Rating: 9.3

What guests think

Across many reviews, travelers describe Best Western Plus Centralia Hotel & Suites as very clean with spacious, comfortable rooms, friendly, accommodating staff, a satisfying complimentary breakfast, and a convenient, quiet location near Walmart and restaurants.

Guests also appreciate the clean pool and well-equipped fitness room, ample parking, EV charging, and pet-friendly policy. Common drawbacks noted across reviews include occasional noise from thin walls or loud HVAC, a cold pool and no hot tub, and sporadic tech issues with Wi‑Fi or in‑room electronics, with rare lapses in reservations or housekeeping. Overall, it suits travelers seeking reliable comfort and easy access to nearby amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the clean pool and well-equipped fitness room, along with ample, safe parking, EV charging, and pet-friendly policies. Some note the pool can be cold and that there is no hot tub.

Related guest reviews

10

June

Jun 26, 2023

·

Stayed 2 nights

Walmart next to property and restaurants walking distance. Very clean and friendly. Evening cookies yummy. Coffee fresh all day and evening. Stay was clean and comfortable. Pool clean. Everything was great.

10

Timothy

May 23, 2024

·

Stayed 1 night

Wonderful dog friendly hotel with EV charging. We had a wonderful stay at this hotel.

10

William

Dec 14, 2025

·

Stayed 5 nights

The staff is friendly The breakfast is fresh and has a lot of variety Parking is ample and safe Sadly the pool heater was broken so no swimming. The rooms are large clean and comfortable

10

Dalene

Mar 27, 2023

·

Stayed 3 nights

I loved that Walmart was right close to it. The pool even has a lift for handicap you never see this option. The gym was nice had a little of everything in it even for yoga. Room was clean and kept up by their housekeeping staff. Place was very Clean.

10

Carolyn

Oct 4, 2024

·

Stayed 1 night

Very clean, spacious, pet friendly.

8

Michael

Apr 26, 2023

·

The staff were working and welcoming. The amenities were as described in the listing. The fitness facility was clean except for footprints on mats they hung up. The water machine in the fitness facility dispensed hot water with the button for cold. The room was spacious and clean with a view of a pond from the window. Not offered in this room was the capability to vent air from the bathroom. Overall, in many respects it provided an experience better than other properties of lower price points. This property included an EV charging station outside, which is convenient and eco-friendly, and which I didn’t find at many other properties of lower price points.

10

Royce

Jul 29, 2024

·

Stayed 1 night

We have stayed here multiple times over the last few years, and we are always pleased with our stay here. Good breakfast, clean and quiet facility, the pool is great, and the fitness room is well equipped and clean. Excellent property for the price point.

10

Melinda

Aug 25, 2025

·

Stayed 3 nights

i was there for a dog show, the staff was very friendly and helpful, the rooms were comfortable and clean they had a wonderful area to walk the dogs, and best of all they have an ev charger for guest

8

Tanya

Oct 6, 2024

·

Stayed 2 nights

The place was clean, quiet and located right next to Walmart and a few restaurants. My only two complaints were no hot tub at the pool and the beds weren’t the most comfortable I’ve ever slept on. Breakfast was great both mornings. I would be happy to stay again when I’m in town.

6

Brad

Apr 14, 2024

·

Stayed 2 nights

Rooms were clean but not fully stocked with things, like an extra roll of toilet paper, shampoo, door hanger, blanket for pull-out bed, etc. Nothing serious and the front desk people were always happy to get things. Prices were very high. There's a pool but sadly no hot tub, and that pool is COLD. You can easily walk over to Walmart to get anything you forgot. We went over for ice cream. It'd be nice if there were a sidewalk and/or pedestrian crossing at the intersection. Breakfast was good... well-stocked.

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Cleanliness

Reviews consistently highlight very clean rooms and common areas, often described as spotless and fresh. A few guests reported issues like a dirty room, cigarette butts outside, odors in some rooms, or showers needing extra scrubbing.

Related guest reviews

10

Mark

Aug 11, 2025

·

Stayed 3 nights

Didn't like the scrambled eggs. Cigarette butts on property especially around patio. Large suites and great lobby

10

Robert

Mar 28, 2025

·

Stayed 1 night

The facility is very nice. Clean and comfortable rooms. Will stay again

8

Terrance

Sep 28, 2025

·

Stayed 1 night

Some of the rooms my family rented had a horrible smell

10

Cindy

Jun 12, 2025

·

Stayed 1 night

Very clean rooms, as well as common areas. Pleasant, helpful staff. Nice amenities- reasonable price. We stay in many hotels all over the world; I am very impressed with the cleanliness and helpfulness of staff.

10

Stephanie

Nov 9, 2025

·

Stayed 1 night

Outstanding hotel in central Illinois. Common spaces and rooms were spotless. Staff was very friendly too.

10

David

Oct 10, 2024

·

Stayed 1 night

Very well-kept property. Very clean and no signs of wear and tear. Staff members were all very cordial and professional.

10

Valerie

Dec 5, 2024

·

Stayed 3 nights

Beautiful and clean

10

Amy

Sep 14, 2025

·

Stayed 1 night

Room was very clean. Very friendly and helpful staff. Great stay! Great addition to our community.

10

Debra

Jan 3, 2024

·

Stayed 1 night

Beautiful hotel! Friendly check in and check out staff. Lots of breakfast choices of typical hotel quality. Comfortable bed, pillows, nice and quiet location. Shower could've used a little extra scrub at the seams. Good Mexican restaurant nearby. Would definitely stay again!

4

Debra R

Jul 8, 2025

·

Stayed 1 night

They didn't have my right reservation (even after I had called and confirmed it earlier that day), then gave me another room, which was dirty, so I tried to get another room but they didn't have any left.

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Rooms

Rooms are repeatedly described as spacious, comfortable, and modern, with many finding the property quiet. Some guests mention thin walls or loud HVAC, firm beds or unsupportive pillows, and occasional connectivity or device issues.

Related guest reviews

10

Jewell

Mar 15, 2025

·

Stayed 1 night

Been here several times it’s always wonderful! Rooms are massive

10

Donna

Jun 9, 2025

·

Stayed 1 night

Great hotel and location. Room clean, beds comfortable. Only feedback is the pillows have zero support if you need that!

10

William

Dec 14, 2025

·

Stayed 5 nights

The staff is friendly The breakfast is fresh and has a lot of variety Parking is ample and safe Sadly the pool heater was broken so no swimming. The rooms are large clean and comfortable

8

Joyce

Sep 29, 2025

·

Stayed 1 night

For this being a new hotel the air conditioning was very loud &

4

Lance

Jul 6, 2024

·

Stayed 2 nights

The walls are very thin, I woke up at 430am to people in the room next to us having sex. Then I was kept up by their casual conversation that lasted another 45 mins, they weren’t being obnoxious just poor sound suppression. Other than that it was a stand out 2 star hotel.

10

LaKesha

Dec 17, 2024

·

Stayed 1 night

The rooms were clean, spacious, and the hotel itself smelled fresh throughout. Enjoyed the Christmas decor as well, made it feel homey. The walls are a little thin so you can hear people talking through the walls, but not a huge deal. I slept comfortably.

8

Susan C

Dec 23, 2025

·

Stayed 3 nights

I was unable to use cell phone and connect ro wifi, i call the tech number and spoke to someone for over 30 minutes, no fix took my phone number said they would call me back, never did. Frustrating missed some important texts.

10

Dennis

Mar 29, 2025

·

Stayed 1 night

After a long day of traveling it was very nice to enter this establishment. It was clean and modern. The staff was friendly and the check in process was quick and efficient. The room was spacious and had all the amenities one would expect. The hallways were bright and cheery. Plus the room was quiet. The breakfast in the morning was good and just like the check in process, the checkout was quick and easy. I would stay there again without hesitation.

10

Riann

Oct 20, 2024

·

Stayed 1 night

This was a great hotel that was quiet with friendly staff. The rooms are HUGE.

10

Lisa

Nov 30, 2025

·

Stayed 3 nights

Lovely grounds, well maintained rooms and spacious. Will stay again if we come back!

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Service

Service is widely praised as friendly, accommodating, and efficient, with smooth check-in and staff who go above and beyond. Isolated complaints include a reservation error, tech support not following up, and housekeeping limitations during longer stays.

Related guest reviews

10

HARUTYUN

Jun 15, 2025

·

Stayed 1 night

Great Service

10

Angie

Nov 6, 2023

·

Stayed 1 night

The staff was amazing! The room was so very clean and so was the hotel. The breakfast was really good and stayed stocked up the whole time it was being served. Would highly recommend anyone to stay there. I can't say enough about the fantastic staff though They really go above and beyond and are so friendly and polite. 10 out of 10

10

Stephanie

Nov 9, 2025

·

Stayed 1 night

Outstanding hotel in central Illinois. Common spaces and rooms were spotless. Staff was very friendly too.

10

David

Apr 6, 2025

·

Stayed 2 nights

Staff goes above and beyond to make our stay enjoyable.

10

Brittney

Jun 13, 2023

·

Stayed 1 night

The staff were extremely friendly and accommodating. The breakfast was nice but not restaurant quality but the choices were many. As a woman I felt safe walking to my car and around the hotel which was very important to me.

10

Tammy

Nov 28, 2025

·

Stayed 13 nights

Was there for 2 weeks. Staff was fantastic

10

Jacqlyn

Dec 26, 2025

·

Stayed 3 nights

The staff was very accommodating and kind!

10

Erika

Jul 27, 2025

·

Stayed 1 night

Impressive economy hotel!! Very very clean. The staff is personable, efficient and down right exceptional! Very well run hotel. Little perks along the way, water and cookies at check in, nice view from the back of the hotel, allowed a late check out.

8

Brittney

Sep 23, 2023

·

Stayed 4 nights

Im in my room all day and the cleaning staff say that cannot clean if im there even with the door open. I stay 4 nights a week and i have to clean my own room and gather the garbage and my husband takes the used towels down and gets new ones. All the benefit of hotel stay is gone. No room service either and breakfast stops at 9:30am.

4

Debra R

Jul 8, 2025

·

Stayed 1 night

They didn't have my right reservation (even after I had called and confirmed it earlier that day), then gave me another room, which was dirty, so I tried to get another room but they didn't have any left.

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Location

Location is convenient and generally quiet, with Walmart and several restaurants nearby and basic needs within easy reach. A few note it is a bit off the beaten path and not ideal for walking to downtown.

Related guest reviews

10

JOSEPH

Nov 2, 2024

·

Stayed 3 nights

We loved that it was close to EVERYTHING!!! The staff was AWESOME!!! We were treated like family during our stay there.Will certainly return AGAIN!!!

10

cindy

Oct 16, 2025

·

Stayed 2 nights

Nice location, great breakfast. Nice and quiet

10

Stacey

May 16, 2025

·

Stayed 2 nights

I’ve stayed here several times now (hotel is in my home town). This is the only hotel I would recommend in Centralia. Very clean, staff is friendly, breakfast is good, rooms are spacious, plenty of parking, Walmart across the street, restaurants nearby, safe.

10

James

May 3, 2023

·

Stayed 1 night

What a nice oasis from our Interstate travels. The facilities were clean, maintained, and fresh. There were some dining and shopping options within walking distance a nd we found Centralia to be a charming little community.

10

Donna

Jul 13, 2025

·

Stayed 1 night

Quiet area, close to amenities when traveling. We have stayed at this location multiple times.

10

Robert

Nov 16, 2023

·

Stayed 1 night

This establishment was great and well worth it, staff was great and accomodating. Rooms were nice, spacious and modern, felt like a higher starred hotel. Mini fridge and microwave in the room are a plus.Complimentary breakfast was on the better side, had a very nice selection with staff there to restock and help if needed. Depending on the day the food may change, I highly recommend this hotel if you're in the area, and there's a Walmart across the street which is super convenient.

8

Tanya

Oct 6, 2024

·

Stayed 2 nights

The place was clean, quiet and located right next to Walmart and a few restaurants. My only two complaints were no hot tub at the pool and the beds weren’t the most comfortable I’ve ever slept on. Breakfast was great both mornings. I would be happy to stay again when I’m in town.

10

Michael

Nov 5, 2024

·

Stayed 1 night

Was a bit off the beaten path but was a great stay.

8

Tod

Apr 3, 2023

·

Stayed 1 night

Close to lots of areas

10

Michael

Jul 12, 2025

·

Stayed 1 night

The rooms are large and it is close to Walmart. The only consideration may be that it is hard to walk to downtown if that matters for you.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as good, fresh, and varied, with extras like cookies and all-day coffee appreciated. Minor critiques include specific items (eggs), flimsy plasticware, and the breakfast window ending at 9:30 a.m.

Related guest reviews

10

June

Jun 26, 2023

·

Stayed 2 nights

Walmart next to property and restaurants walking distance. Very clean and friendly. Evening cookies yummy. Coffee fresh all day and evening. Stay was clean and comfortable. Pool clean. Everything was great.

10

Mark

Aug 11, 2025

·

Stayed 3 nights

Didn't like the scrambled eggs. Cigarette butts on property especially around patio. Large suites and great lobby

10

William

Dec 14, 2025

·

Stayed 5 nights

The staff is friendly The breakfast is fresh and has a lot of variety Parking is ample and safe Sadly the pool heater was broken so no swimming. The rooms are large clean and comfortable

10

michael

Mar 26, 2023

·

Stayed 1 night

Evening staff was great , breakfast was really good and fresh and staff at checkout was great also.

10

TINA

Dec 12, 2025

·

Stayed 3 nights

Quiet room, friendly staff, great breakfast, and free cookies —what more could you ask for?

10

Deborah

Jul 31, 2024

·

Stayed 1 night

Staff was friendly. Breakfast was good. Cookies on the counter at check-in!

10

Royce

Jul 29, 2024

·

Stayed 1 night

We have stayed here multiple times over the last few years, and we are always pleased with our stay here. Good breakfast, clean and quiet facility, the pool is great, and the fitness room is well equipped and clean. Excellent property for the price point.

10

Brittney

Jun 13, 2023

·

Stayed 1 night

The staff were extremely friendly and accommodating. The breakfast was nice but not restaurant quality but the choices were many. As a woman I felt safe walking to my car and around the hotel which was very important to me.

10

Karen

Sep 9, 2024

·

Stayed 1 night

Very nice breakfast. Clean room.

8

Loriann

May 9, 2025

·

Stayed 1 night

The hotel looked like new despite being seven years old. The bed was very firm, which I prefer, therefore, I slept very well. The room was large and the bathroom was very clean and looked like new. My only issue is that the plastic flatware to be used for the breakfast was too flimsy. It was too hard to cut a waffle with the utensils. I suggest they buy better quality plastic flatware.

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Month	Average price
January	$123
February	$136
March	$134
April	$145
May	$146
June	$142
July	$151
August	$153
September	$141
October	$141
November	$143
December	$142

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $165	17 $134	18 $149	19 $174
20 $129	21 $133	22 $133	23 $133	24 $129	25 $150	26 $156
27 $129	28 $133	29 $134	30 $133

Su	Mo	Tu	We	Th	Fr	Sa
				1 $159	2 $156	3 $184
4 $132	5 $144	6 $131	7 $144	8 $129	9 $157	10 $156
11 $131	12 $151	13 $150	14 $151	15 $151	16 $173	17 $173
18 $151	19 $151	20 $151	21 $150	22 $151	23 $150	24 $173
25 $153	26 $151	27 $167	28 $151	29 $151	30 $173	31 $173

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 2 Queen Beds, Accessible, Bathtub (With Sofabed)

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Centralia Hotel & Suites

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Prices for upcoming dates