Cassia Bintan, part of Banyan Group
US$101
/ night
Avg. for October
Prices for Cassia Bintan, part of Banyan Group
Select dates to see prices and availability
US$101
/ night
Avg. for October
Monthly average prices
Nightly prices at Cassia Bintan, part of Banyan Group average US$81 in the cheapest month (January) and US$101 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$81 |
| February | US$89 |
| March | US$85 |
| April | US$91 |
| May | US$98 |
| June | US$88 |
| July | US$90 |
| August | US$89 |
| September | US$83 |
| October | US$101 |
| November | US$99 |
| December | US$93 |
J
F
M
A
M
J
J
A
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Oct · US$101
O
N
D
Most expensive: October (~US$101)
Cheapest: January (~US$81)
About this property
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This aparthotel also features complimentary wireless internet access, concierge services, and bab...
Amenities
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Rooms
Make yourself at home in one of the 81 guestrooms, featuring kitchens with stovetops and microwaves. Rooms have private balconies or patios. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Location
When you stay at Cassia Bintan, part of Banyan Group in Bintan, you'll be next to a golf course, you'll be a short 8-minute drive from Bandar Bentan Telani Ferry Terminal. This beach aparthotel is within the region of Snake River Temple and Batam Centre Ferry Terminal.
What's nearby
Bintan Resorts(2.6 Miles)
Crystal Lagoon(3.6 Miles)
Bandar Bentan Telani Ferry Terminal(4.5 Miles)
Lagoi Bay Beach(4.9 Miles)
Lagoi Bay Lake(6.1 Miles)
Safari Lagoi Bintan(6.3 Miles)
Plaza Lagoi(6.8 Miles)
Ria Bintan Golf Club(9.8 Miles)
Mangrove Bintan Lestari Conservation(12.9 Miles)
Giant Turtle Statue(15.9 Miles)
Gurun Pasir Busung(19.7 Miles)
Gunung Bintan(19.9 Miles)
Chinese Temple(20.6 Miles)
Penyenget(20.6 Miles)
Batam Batu Besar (BTH-Hang Nadim)(82.2 Miles)
Tanjung Pinang (TNJ)(35.8 Miles)
Location
Jalan Teluk Berembang Laguna Bintan Resorts, Lagoi, Indonesia
Bintan Resorts (2.6 Miles)
Crystal Lagoon (3.6 Miles)
Bandar Bentan Telani Ferry Terminal (4.5 Miles)
Lagoi Bay Beach (4.9 Miles)
Lagoi Bay Lake (6.1 Miles)
Safari Lagoi Bintan (6.3 Miles)
Room options
8
Two Bedroom Ocean View Suite Free Return Transfer (Bbt Terminal and Resort)
1 Large Double Bed
and 1 Single Bed
Sleeps 3
667 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
6
One Bedroom Loft King Free Return Transfer (Bbt Terminal and Resort)
1 Extra-Large Double Bed
Sleeps 2
560 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
7
Two Bedroom Suite Free Return Transfer (Bbt Terminal and Resort)
1 Large Double Bed
and 1 Single Bed
Sleeps 3
667 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
7
Two Bedroom Loft Free Return Transfer (Bbt Terminal and Resort)
1 Large Double Bed
and 1 Single Bed
Sleeps 3
667 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
8
One Bedroom Ocean View Suite King Free Return Transfer (Bbt Terminal and Resort)
1 Extra-Large Double Bed
Sleeps 2
452 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
7
One Bedroom Suite King Free Return Transfer (Bbt Terminal and Resort)
1 Extra-Large Double Bed
Sleeps 2
452 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
6
Two Bedroom Ocean View Loft Free Return Transfer (Bbt Terminal and Resort)
1 Large Double Bed
and 1 Single Bed
Sleeps 3
667 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
7
One Bedroom Suite Twin Free Return Transfer (Bbt Terminal and Resort)
1 Large Double Bed
Sleeps 2
452 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of Cassia Bintan, part of Banyan Group
8.4
Very good
Based on 3,381 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Cassia Bintan, part of Banyan Group, stands out for warm, helpful staff, a beautiful, quiet beachfront setting, and comfortable apartment-style rooms with kitchenettes, while dining is tasty yet pricey and the main pool feels small.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across recent reviews, Cassia Bintan, part of Banyan Group, stands out for warm, helpful staff, a beautiful, quiet beachfront setting, and comfortable apartment-style rooms with kitchenettes, while dining is tasty yet pricey and the main pool feels small.
Guests like the family-friendly vibe and shared access to facilities at neighboring Angsana and Banyan Tree, including activities for kids. The setting is secluded with few shops nearby, so most outings require taxis or tours. Housekeeping typically runs every other day, and some activities or tours feel pricey or limited. Expect a relaxed, beach-focused stay with simple comforts and resort pricing.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Beachfront access is a highlight, with shared use of neighboring Angsana and Banyan Tree facilities and a range of family activities. The pool is small and can feel crowded, and some activities or tours are pricey or occasionally unavailable.
Related guest reviews
8
Mabel
26 May 2024
·
Stayed 2 nights
Beachfront is great
Beachfront is great
10
Elyssia
7 Sept 2025
·
Stayed 2 nights
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
8
john
8 May 2025
·
Stayed 3 nights
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
10
Marius
4 May 2025
·
Stayed 3 nights
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
8
Annie
21 May 2023
·
Stayed 1 night
Very friendly staff. The beach is beautiful and very clean. The pool is a bit small and can be crowded. The food is overpriced as expected in resorts but other amenities make up for it.
Very friendly staff. The beach is beautiful and very clean. The pool is a bit small and can be crowded. The food is overpriced as expected in resorts but other amenities make up for it.
10
Suhaidi
16 Mar 2023
·
Stayed 2 nights
Nice hotel with amazing pool and sea. Best place to chill.
Nice hotel with amazing pool and sea. Best place to chill.
8
Alex
3 Jan 2025
·
Stayed 4 nights
Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.
Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.
8
Kamsin Joanne
12 May 2025
·
Stayed 2 nights
Very family friendly, although rhe facilities themselves are basic. iIt was nice to be able to share facilities with the neighboring resorts. In particular I took advantage of the spa at Angsana and Treetops restaurant at Banyan Tree which was excellent. Staff English level at Cassia was not the best, a few times we had trouble communicating.
Very family friendly, although rhe facilities themselves are basic. iIt was nice to be able to share facilities with the neighboring resorts. In particular I took advantage of the spa at Angsana and Treetops restaurant at Banyan Tree which was excellent. Staff English level at Cassia was not the best, a few times we had trouble communicating.
8
Tim
13 Nov 2023
·
Stayed 3 nights
Great beach
Great beach
10
Belinda
12 Aug 2025
·
Stayed 2 nights
Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.
Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and grounds are generally well maintained, with several reviews noting a new or well-kept feel. Housekeeping typically operates every other day, and minor issues were addressed promptly.
Related guest reviews
10
TAKAKO
2 Nov 2023
·
Stayed 1 night
日本人がほとんどいない。プライベートビーチは貸切状態でのんびりできました。ホテルのプールと海が一体化してとても素晴らしい！ お部屋も清潔で綺麗で満足でした。 1泊2日のビンタン島旅行。オプショナルツアーには参加しなくても、プライベートやプールだけでも満足できました。
日本人がほとんどいない。プライベートビーチは貸切状態でのんびりできました。ホテルのプールと海が一体化してとても素晴らしい！ お部屋も清潔で綺麗で満足でした。 1泊2日のビンタン島旅行。オプショナルツアーには参加しなくても、プライベートやプールだけでも満足できました。
10
Lai chu
22 Sept 2024
·
Stayed 2 nights
Nice and friendly staff . Clean and tidy room. Lovely place for short vacation.
Nice and friendly staff . Clean and tidy room. Lovely place for short vacation.
10
Tan Yi Quan
28 May 2025
·
Stayed 2 nights
Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice!
Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice!
8
Shrawani
17 Aug 2025
·
Stayed 1 night
My stay Cassia was excellent. The room was beautiful and well maintained
My stay Cassia was excellent. The room was beautiful and well maintained
8
Ginna
2 Feb 2023
·
Worth the price, brand new, clean and tidy, spacious, good ambience, nice view (even i got upgrade to ocean view) recommend to stay after monsoon season and weekday to get a better offer. Overall was perfect, thank u!
Worth the price, brand new, clean and tidy, spacious, good ambience, nice view (even i got upgrade to ocean view) recommend to stay after monsoon season and weekday to get a better offer. Overall was perfect, thank u!
8
Carolyn
20 Jul 2023
·
Stayed 2 nights
The apartment was great! Cute, clean (although we did have an ant issue, but they came to clean and spray right away). Has a kitchenette with utensils, plates, pots, etc. My tv stopped working (just stayed on loading) but I watched my own shows from my phone so no biggie. The beach is great! Clean, beautiful, water’s warm and not many people. For dining options, prices are not local price. Tourist price. It’s what you would pay in US or Singapore. If you have that expectation, then it’s fine. Transportation is very limited. Everything by taxi, nothing within walkable distance from the hotel. No shuttle except to and from the ferry terminal (free). If you do massages outside, they usually provide free transport to and from the massage place back to the hotel. Bring your own food or snacks then you can enjoy the hotel and the beach much more comfortably. Breakfast buffet was great! Tasty with a good variety of choices. Staff is friendly and helpful. Beautiful property.
The apartment was great! Cute, clean (although we did have an ant issue, but they came to clean and spray right away). Has a kitchenette with utensils, plates, pots, etc. My tv stopped working (just stayed on loading) but I watched my own shows from my phone so no biggie. The beach is great! Clean, beautiful, water’s warm and not many people. For dining options, prices are not local price. Tourist price. It’s what you would pay in US or Singapore. If you have that expectation, then it’s fine. Transportation is very limited. Everything by taxi, nothing within walkable distance from the hotel. No shuttle except to and from the ferry terminal (free). If you do massages outside, they usually provide free transport to and from the massage place back to the hotel. Bring your own food or snacks then you can enjoy the hotel and the beach much more comfortably. Breakfast buffet was great! Tasty with a good variety of choices. Staff is friendly and helpful. Beautiful property.
10
Ghie
12 Jun 2025
·
Stayed 2 nights
Its my 3rd time in Cassia Bintan,,the place is clean, well maintained still the same the 1st time i visited i think 5yrs ago. & the staffs are all kind & very polite.
Its my 3rd time in Cassia Bintan,,the place is clean, well maintained still the same the 1st time i visited i think 5yrs ago. & the staffs are all kind & very polite.
6
Philipp
10 Oct 2023
·
Stayed 1 night
O hotel é novo, limpo, bem cuidado . A praia em frente é de uma água clara e quentinha, calma, uma delícia e perfeita para crianças. O hotel está vazio, então não tem muitas atividades acontecendo. Comida muito gostosa, funcionários educados e gentis. Fornece toalhas de praia, cadeiras e guarda sol de graça. Até bolsa para levar pra praia está a disposição dos hóspedes!! O quartos são super amplos!
O hotel é novo, limpo, bem cuidado . A praia em frente é de uma água clara e quentinha, calma, uma delícia e perfeita para crianças. O hotel está vazio, então não tem muitas atividades acontecendo. Comida muito gostosa, funcionários educados e gentis. Fornece toalhas de praia, cadeiras e guarda sol de graça. Até bolsa para levar pra praia está a disposição dos hóspedes!! O quartos são super amplos!
10
Isaac
12 Jul 2022
·
Stayed 2 nights
Room was clean and the furniture looked pretty new. Some issues with the toilet locks but was resolved within 30 mins. They do not provide daily cleaning services but will provide change of towels if you request for it. Breakfast was simple but decent spread. Pool was clean, beach is very pretty and sand is very soft. Lots of kids/families during the period we went but pretty spacious and comfortable stay.
Room was clean and the furniture looked pretty new. Some issues with the toilet locks but was resolved within 30 mins. They do not provide daily cleaning services but will provide change of towels if you request for it. Breakfast was simple but decent spread. Pool was clean, beach is very pretty and sand is very soft. Lots of kids/families during the period we went but pretty spacious and comfortable stay.
8
Goh
28 Jul 2023
·
Stayed 4 nights
The only problem that I had with this hotel is their housekeeping side. They only carried out the entire room makeup on every second day of week. I found it weird. Most of the hotel carried out make up of the room daily. I only say that they might be short of housekeeping staff.
The only problem that I had with this hotel is their housekeeping side. They only carried out the entire room makeup on every second day of week. I found it weird. Most of the hotel carried out make up of the room daily. I only say that they might be short of housekeeping staff.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are spacious and comfortable, many with kitchenettes and sea or beach views; some guests received upgrades. Decor is simple or slightly dated in places, and a few noted ventilation or small maintenance quirks.
Related guest reviews
10
Yu Da
4 Nov 2023
·
Stayed 4 nights
Service is always top-notch and rooms are amazing and reasonably priced. Beach is beautiful as always. Will definitely be back
Service is always top-notch and rooms are amazing and reasonably priced. Beach is beautiful as always. Will definitely be back
10
Pietro
15 Aug 2023
·
Stayed 9 nights
Sehr schön gelegenes Resort, noch relativ neu und in einem sehr gut guten Zustand. Wir hatten ein wirklich tolles Zimmer im Erdgeschoss mit kleiner Terasse, Meerblick und voll ausgestatteter Küche, die wir nicht wirklich gebraucht haben. Nespresso-Kapselmaschine im Zimmer, also an Tabs denken, denn im Shop dort sind sie relativ teuer. Ein absoluter Traumstrand liegt direkt am Hotel. Sehr aufmerksames und nettes Personal. Shuttle von der Fähre zum Hotel und zurück kostenlos inbegriffen. Indonesien-Visa ist unverhältnismäßig teuer (50 S$). Restaurant am Hotel ganz OK, Frühstück vielfältig und gute Auswahl an lokalen und internationalen Speisen. Einzig zu beachten ist: Wenn man mehr braucht als nur am Strand oder im Pool chillen, wird es dort bald langweilig. Es gibt außer dem noch nobleren Partnerhotel Bayan Tree nebenan nichts in Gehreichweite. Kein Shuttlebus in einen Ort oder ähnliches. Wir hatten für unsere Woche dort vier Tage lang einen Taxi mit Fahrer gebucht (Heri Taxi ist klasse!). Kostet zwar, dafür sieht man die ganze Insel und ist immer noch günstiger, als die Exkursionen (Schnorcheln, Fireflies, Temple, Märkte...) im Hotel zu buchen; was aber möglich ist. Insgesamt eine tolle Woche, glatte Empfehlung.
Sehr schön gelegenes Resort, noch relativ neu und in einem sehr gut guten Zustand. Wir hatten ein wirklich tolles Zimmer im Erdgeschoss mit kleiner Terasse, Meerblick und voll ausgestatteter Küche, die wir nicht wirklich gebraucht haben. Nespresso-Kapselmaschine im Zimmer, also an Tabs denken, denn im Shop dort sind sie relativ teuer. Ein absoluter Traumstrand liegt direkt am Hotel. Sehr aufmerksames und nettes Personal. Shuttle von der Fähre zum Hotel und zurück kostenlos inbegriffen. Indonesien-Visa ist unverhältnismäßig teuer (50 S$). Restaurant am Hotel ganz OK, Frühstück vielfältig und gute Auswahl an lokalen und internationalen Speisen. Einzig zu beachten ist: Wenn man mehr braucht als nur am Strand oder im Pool chillen, wird es dort bald langweilig. Es gibt außer dem noch nobleren Partnerhotel Bayan Tree nebenan nichts in Gehreichweite. Kein Shuttlebus in einen Ort oder ähnliches. Wir hatten für unsere Woche dort vier Tage lang einen Taxi mit Fahrer gebucht (Heri Taxi ist klasse!). Kostet zwar, dafür sieht man die ganze Insel und ist immer noch günstiger, als die Exkursionen (Schnorcheln, Fireflies, Temple, Märkte...) im Hotel zu buchen; was aber möglich ist. Insgesamt eine tolle Woche, glatte Empfehlung.
10
Marius
4 May 2025
·
Stayed 3 nights
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
8
Shrawani
17 Aug 2025
·
Stayed 1 night
My stay Cassia was excellent. The room was beautiful and well maintained
My stay Cassia was excellent. The room was beautiful and well maintained
8
Ginna
2 Feb 2023
·
Worth the price, brand new, clean and tidy, spacious, good ambience, nice view (even i got upgrade to ocean view) recommend to stay after monsoon season and weekday to get a better offer. Overall was perfect, thank u!
Worth the price, brand new, clean and tidy, spacious, good ambience, nice view (even i got upgrade to ocean view) recommend to stay after monsoon season and weekday to get a better offer. Overall was perfect, thank u!
8
Carolyn
20 Jul 2023
·
Stayed 2 nights
The apartment was great! Cute, clean (although we did have an ant issue, but they came to clean and spray right away). Has a kitchenette with utensils, plates, pots, etc. My tv stopped working (just stayed on loading) but I watched my own shows from my phone so no biggie. The beach is great! Clean, beautiful, water’s warm and not many people. For dining options, prices are not local price. Tourist price. It’s what you would pay in US or Singapore. If you have that expectation, then it’s fine. Transportation is very limited. Everything by taxi, nothing within walkable distance from the hotel. No shuttle except to and from the ferry terminal (free). If you do massages outside, they usually provide free transport to and from the massage place back to the hotel. Bring your own food or snacks then you can enjoy the hotel and the beach much more comfortably. Breakfast buffet was great! Tasty with a good variety of choices. Staff is friendly and helpful. Beautiful property.
The apartment was great! Cute, clean (although we did have an ant issue, but they came to clean and spray right away). Has a kitchenette with utensils, plates, pots, etc. My tv stopped working (just stayed on loading) but I watched my own shows from my phone so no biggie. The beach is great! Clean, beautiful, water’s warm and not many people. For dining options, prices are not local price. Tourist price. It’s what you would pay in US or Singapore. If you have that expectation, then it’s fine. Transportation is very limited. Everything by taxi, nothing within walkable distance from the hotel. No shuttle except to and from the ferry terminal (free). If you do massages outside, they usually provide free transport to and from the massage place back to the hotel. Bring your own food or snacks then you can enjoy the hotel and the beach much more comfortably. Breakfast buffet was great! Tasty with a good variety of choices. Staff is friendly and helpful. Beautiful property.
10
Kelvin
28 Nov 2023
·
Stayed 3 nights
Had a great time! Staff were very helpful and friendly. Room was spacious and had a nice view of the beach.
Had a great time! Staff were very helpful and friendly. Room was spacious and had a nice view of the beach.
10
Cheng Hai
16 Feb 2023
·
Stayed 2 nights
We got a suprise and free upgrade for our accommodation. The room was fantastic. Fully equipped and the house set up was nice. The only set back is that the toilet has no air ventilation but it's a small issue to me. Bed was clean and tidy. I would return again in my next retreat.
We got a suprise and free upgrade for our accommodation. The room was fantastic. Fully equipped and the house set up was nice. The only set back is that the toilet has no air ventilation but it's a small issue to me. Bed was clean and tidy. I would return again in my next retreat.
10
Yasmin
22 Jul 2025
·
Stayed 3 nights
Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.
Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.
10
Belinda
12 Aug 2025
·
Stayed 2 nights
Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.
Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.
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AI-generated summary based on recent guest reviews
Service
Staff are consistently described as friendly, attentive and proactive, with many shout-outs for help arranging transport and activities. Overall service leaves a strong impression across stays.
Related guest reviews
10
Elyssia
7 Sept 2025
·
Stayed 2 nights
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
10
Steve
30 Dec 2024
·
Stayed 4 nights
Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday
Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday
10
Desmond
7 Apr 2025
·
Stayed 3 nights
Great service staff!
Great service staff!
10
Eriko
30 Dec 2024
·
Stayed 4 nights
Staff were excellent!!
Staff were excellent!!
10
John
16 Apr 2025
·
Stayed 1 night
The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas. Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful. Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!
The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas. Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful. Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!
10
Sarah
27 Jul 2025
·
Stayed 4 nights
Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!!
Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!!
10
Tuck Weng
20 Oct 2023
·
Stayed 3 nights
The reception staff (Berianna) was cheerful and efficient, and patient to us
The reception staff (Berianna) was cheerful and efficient, and patient to us
8
Jane
19 Oct 2025
·
Stayed 2 nights
Staff were friendly and helpful
Staff were friendly and helpful
10
Lucas
6 Apr 2025
·
Stayed 1 night
Amazing hospitality from staff
Amazing hospitality from staff
10
Stephane
28 Sept 2025
·
Stayed 3 nights
The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.
The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.
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AI-generated summary based on recent guest reviews
Location
Secluded beachfront setting that is peaceful but far from shops and local restaurants, so taxis or tours are commonly needed. A complimentary ferry-terminal shuttle is available.
Related guest reviews
10
TAKAKO
2 Nov 2023
·
Stayed 1 night
日本人がほとんどいない。プライベートビーチは貸切状態でのんびりできました。ホテルのプールと海が一体化してとても素晴らしい！ お部屋も清潔で綺麗で満足でした。 1泊2日のビンタン島旅行。オプショナルツアーには参加しなくても、プライベートやプールだけでも満足できました。
日本人がほとんどいない。プライベートビーチは貸切状態でのんびりできました。ホテルのプールと海が一体化してとても素晴らしい！ お部屋も清潔で綺麗で満足でした。 1泊2日のビンタン島旅行。オプショナルツアーには参加しなくても、プライベートやプールだけでも満足できました。
8
Silke
15 Oct 2024
·
Stayed 9 nights
Die Unterkunft war nicht zu beanstanden. Allerdings gab es ausser vorgegebenen Touren keine Möglichkeiten für Unternehmungen auf eigene Faust.
Die Unterkunft war nicht zu beanstanden. Allerdings gab es ausser vorgegebenen Touren keine Möglichkeiten für Unternehmungen auf eigene Faust.
8
Mabel
26 May 2024
·
Stayed 2 nights
Beachfront is great
Beachfront is great
10
Elyssia
7 Sept 2025
·
Stayed 2 nights
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
10
Dennis
20 Jun 2025
·
Stayed 3 nights
Absolutely enjoyed myself here. Just like most Bintan Lagoon resorts, this resort is also isolated from other places. If you want to venture out, book tours. Extremely convenient. My family enjoyed ourselves here.
Absolutely enjoyed myself here. Just like most Bintan Lagoon resorts, this resort is also isolated from other places. If you want to venture out, book tours. Extremely convenient. My family enjoyed ourselves here.
8
john
8 May 2025
·
Stayed 3 nights
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
10
Pietro
15 Aug 2023
·
Stayed 9 nights
Sehr schön gelegenes Resort, noch relativ neu und in einem sehr gut guten Zustand. Wir hatten ein wirklich tolles Zimmer im Erdgeschoss mit kleiner Terasse, Meerblick und voll ausgestatteter Küche, die wir nicht wirklich gebraucht haben. Nespresso-Kapselmaschine im Zimmer, also an Tabs denken, denn im Shop dort sind sie relativ teuer. Ein absoluter Traumstrand liegt direkt am Hotel. Sehr aufmerksames und nettes Personal. Shuttle von der Fähre zum Hotel und zurück kostenlos inbegriffen. Indonesien-Visa ist unverhältnismäßig teuer (50 S$). Restaurant am Hotel ganz OK, Frühstück vielfältig und gute Auswahl an lokalen und internationalen Speisen. Einzig zu beachten ist: Wenn man mehr braucht als nur am Strand oder im Pool chillen, wird es dort bald langweilig. Es gibt außer dem noch nobleren Partnerhotel Bayan Tree nebenan nichts in Gehreichweite. Kein Shuttlebus in einen Ort oder ähnliches. Wir hatten für unsere Woche dort vier Tage lang einen Taxi mit Fahrer gebucht (Heri Taxi ist klasse!). Kostet zwar, dafür sieht man die ganze Insel und ist immer noch günstiger, als die Exkursionen (Schnorcheln, Fireflies, Temple, Märkte...) im Hotel zu buchen; was aber möglich ist. Insgesamt eine tolle Woche, glatte Empfehlung.
Sehr schön gelegenes Resort, noch relativ neu und in einem sehr gut guten Zustand. Wir hatten ein wirklich tolles Zimmer im Erdgeschoss mit kleiner Terasse, Meerblick und voll ausgestatteter Küche, die wir nicht wirklich gebraucht haben. Nespresso-Kapselmaschine im Zimmer, also an Tabs denken, denn im Shop dort sind sie relativ teuer. Ein absoluter Traumstrand liegt direkt am Hotel. Sehr aufmerksames und nettes Personal. Shuttle von der Fähre zum Hotel und zurück kostenlos inbegriffen. Indonesien-Visa ist unverhältnismäßig teuer (50 S$). Restaurant am Hotel ganz OK, Frühstück vielfältig und gute Auswahl an lokalen und internationalen Speisen. Einzig zu beachten ist: Wenn man mehr braucht als nur am Strand oder im Pool chillen, wird es dort bald langweilig. Es gibt außer dem noch nobleren Partnerhotel Bayan Tree nebenan nichts in Gehreichweite. Kein Shuttlebus in einen Ort oder ähnliches. Wir hatten für unsere Woche dort vier Tage lang einen Taxi mit Fahrer gebucht (Heri Taxi ist klasse!). Kostet zwar, dafür sieht man die ganze Insel und ist immer noch günstiger, als die Exkursionen (Schnorcheln, Fireflies, Temple, Märkte...) im Hotel zu buchen; was aber möglich ist. Insgesamt eine tolle Woche, glatte Empfehlung.
8
Carolyn
20 Jul 2023
·
Stayed 2 nights
The apartment was great! Cute, clean (although we did have an ant issue, but they came to clean and spray right away). Has a kitchenette with utensils, plates, pots, etc. My tv stopped working (just stayed on loading) but I watched my own shows from my phone so no biggie. The beach is great! Clean, beautiful, water’s warm and not many people. For dining options, prices are not local price. Tourist price. It’s what you would pay in US or Singapore. If you have that expectation, then it’s fine. Transportation is very limited. Everything by taxi, nothing within walkable distance from the hotel. No shuttle except to and from the ferry terminal (free). If you do massages outside, they usually provide free transport to and from the massage place back to the hotel. Bring your own food or snacks then you can enjoy the hotel and the beach much more comfortably. Breakfast buffet was great! Tasty with a good variety of choices. Staff is friendly and helpful. Beautiful property.
The apartment was great! Cute, clean (although we did have an ant issue, but they came to clean and spray right away). Has a kitchenette with utensils, plates, pots, etc. My tv stopped working (just stayed on loading) but I watched my own shows from my phone so no biggie. The beach is great! Clean, beautiful, water’s warm and not many people. For dining options, prices are not local price. Tourist price. It’s what you would pay in US or Singapore. If you have that expectation, then it’s fine. Transportation is very limited. Everything by taxi, nothing within walkable distance from the hotel. No shuttle except to and from the ferry terminal (free). If you do massages outside, they usually provide free transport to and from the massage place back to the hotel. Bring your own food or snacks then you can enjoy the hotel and the beach much more comfortably. Breakfast buffet was great! Tasty with a good variety of choices. Staff is friendly and helpful. Beautiful property.
10
Yasmin
22 Jul 2025
·
Stayed 3 nights
Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.
Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.
10
Stephane
28 Sept 2025
·
Stayed 3 nights
The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.
The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for variety and quality, including at Vista and Angsana. Other dining is generally tasty but expensive by local standards.
Related guest reviews
10
Elyssia
7 Sept 2025
·
Stayed 2 nights
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
10
Marius
4 May 2025
·
Stayed 3 nights
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
8
Annie
21 May 2023
·
Stayed 1 night
Very friendly staff. The beach is beautiful and very clean. The pool is a bit small and can be crowded. The food is overpriced as expected in resorts but other amenities make up for it.
Very friendly staff. The beach is beautiful and very clean. The pool is a bit small and can be crowded. The food is overpriced as expected in resorts but other amenities make up for it.
8
ferri
30 Dec 2023
·
Stayed 2 nights
The tour offering is truly a ripoff and wouldn’t recommend anyone the offer. The property was good and clean. But dining is expensive. There is no grocery shop around either. Don’t go there during rainy season.
The tour offering is truly a ripoff and wouldn’t recommend anyone the offer. The property was good and clean. But dining is expensive. There is no grocery shop around either. Don’t go there during rainy season.
8
Per
15 Jun 2023
·
Stayed 2 nights
The room was great. Two bedroom apartment for a reasonable price with breakfast included. Everything else (activities, attractions and food options) are highly overpriced. The only reasonable priced food option was the restaurant located in the main building around the front desk of the hotel (Vista).
The room was great. Two bedroom apartment for a reasonable price with breakfast included. Everything else (activities, attractions and food options) are highly overpriced. The only reasonable priced food option was the restaurant located in the main building around the front desk of the hotel (Vista).
8
Nok
28 Aug 2023
·
Stayed 2 nights
We are impressed with our stay. Check in was easy. The rooms were simple and clean….we all love the space. Breakfast was sufficient but would be better if coffee station was faster. We stayed for 2 nights 3 days, love the beach and the pool. Good variety of restaurants to go.
We are impressed with our stay. Check in was easy. The rooms were simple and clean….we all love the space. Breakfast was sufficient but would be better if coffee station was faster. We stayed for 2 nights 3 days, love the beach and the pool. Good variety of restaurants to go.
8
Alex
3 Jan 2025
·
Stayed 4 nights
Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.
Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.
10
Kris
2 Nov 2024
·
Stayed 1 night
We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!
We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!
10
Belinda
12 Aug 2025
·
Stayed 2 nights
Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.
Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.
10
Stephane
28 Sept 2025
·
Stayed 3 nights
The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.
The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.
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AI-generated summary based on recent guest reviews
10
James
23 Aug 2026
·
Stayed 6 nights
It was really quiet when we visited. Beach and pool therefore very quiet so it was amazing. The room was good, clean and nicely decorated. Just make sure you take everything you need of you're going to cook in the room. Staff were super friendly, the breakfast was good. Loved our stay. The view from our sea view room was lovely too.
It was really quiet when we visited. Beach and pool therefore very quiet so it was amazing. The room was good, clean and nicely decorated. Just make sure you take everything you need of you're going to cook in the room. Staff were super friendly, the breakfast was good. Loved our stay. The view from our sea view room was lovely too.
10
Jinhyeok
11 Aug 2026
·
Stayed 2 nights
Ok
Ok
10
Sarina
28 Jun 2026
·
Stayed 1 night
Staff at Cassia are super attentive. Unfortunately for me, I came down with fever and gastroenteritis . Everything tasted bad at lunch yesterday. A comfortable bed, and all's fine this morning. Hope my Goan fish curry tastes good!
Staff at Cassia are super attentive. Unfortunately for me, I came down with fever and gastroenteritis . Everything tasted bad at lunch yesterday. A comfortable bed, and all's fine this morning. Hope my Goan fish curry tastes good!
10
Leonardo
24 Jun 2026
·
Stayed 3 nights
Room is clean. Staff are friendly. Food is decently priced. Overall a pleasant stay.
Room is clean. Staff are friendly. Food is decently priced. Overall a pleasant stay.
10
Marie Chris
14 Jun 2026
·
Stayed 2 nights
I would say the best resort in Bintan, you have 2 pools to use, and it’s in the cove so the water is extremely calm. The staffs are very friendly and the room itself is new! Best bed to sleep in! They even have movie nights on Sunday with free popcorn and 50% discount on food and drinks by the bar during happy hour. Highly recommended!
I would say the best resort in Bintan, you have 2 pools to use, and it’s in the cove so the water is extremely calm. The staffs are very friendly and the room itself is new! Best bed to sleep in! They even have movie nights on Sunday with free popcorn and 50% discount on food and drinks by the bar during happy hour. Highly recommended!
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Cassia Bintan, part of Banyan Group
Is parking available at the property?
Yes, free self-parking is available on-site.
Does the hotel allow pets?
No pets are allowed at the property, including service animals.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of IDR 714,000 per vehicle (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.
Where is the hotel located in relation to key landmarks?
The property is located next to a golf course and is an 8-minute drive from Bandar Bentan Telani Ferry Terminal. Nearby attractions include Pulau Marawang (2.5 km), Crystal Lagoon (5.8 km), and Lagoi Bay Beach (7.9 km).
Does the hotel have a swimming pool?
Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours are not specified.
What are the hotel's policies regarding children?
Children are welcome at the property. One child aged 4 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or rollaway beds. Extra beds are not available, and guests should confirm any special requests prior to arrival.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: 143.9525293083191USD
- 2026-10-17: 119.0963USD
- 2026-10-18: 95.18690021133423USD
- 2026-10-19: 95.18690021133423USD
- 2026-10-20: 95.18690021133423USD
- 2026-10-21: 94.73839570159913USD
- 2026-10-22: 94.73839570159913USD
- 2026-10-23: 94.85550645065308USD
- 2026-10-24: 101.1195USD
- 2026-10-25: 84.26625USD
- 2026-10-26: 85.38980000000001USD
- 2026-10-27: 85.38980000000001USD
- 2026-10-28: 85.38980000000001USD
- 2026-10-29: 85.38980000000001USD
- 2026-10-30: 95.18690021133423USD
- 2026-10-31: 102.24305000000001USD
- 2026-11-01: 86.51335USD
- 2026-11-02: 85.38980000000001USD
- 2026-11-03: 85.38980000000001USD
- 2026-11-04: 84.26625USD
- 2026-11-05: 84.26625USD
- 2026-11-06: 101.1195USD
- 2026-11-07: 121.3434USD
- 2026-11-08: 112.355USD
- 2026-11-09: 84.26625USD
- 2026-11-10: 88.91400034751892USD
- 2026-11-11: 86.51335USD
- 2026-11-12: 86.51335USD
- 2026-11-13: 103.3666USD
- 2026-11-14: 102.24305000000001USD
- 2026-11-15: 84.26625USD
- 2026-11-16: 86.51335USD
- 2026-11-17: 88.91400034751892USD
- 2026-11-18: 88.91400034751892USD
- 2026-11-19: 86.51335USD
- 2026-11-20: 106.89660359573365USD
- 2026-11-21: 108.98435USD
- 2026-11-22: 86.51335USD
- 2026-11-23: 86.51335USD
- 2026-11-24: 88.91400034751892USD
- 2026-11-25: 84.26625USD
- 2026-11-26: 84.26625USD
- 2026-11-27: 105.29444420013428USD
- 2026-11-28: 105.15485765075684USD
- 2026-11-29: 86.51335USD
- 2026-11-30: 84.26625USD
- 2026-12-01: 88.76045USD
- 2026-12-02: 93.2988729801178USD
- 2026-12-03: 93.2329713962555USD
- 2026-12-04: 107.86080000000001USD
- 2026-12-05: 109.47092278938294USD
- 2026-12-06: 91.00755000000001USD
- 2026-12-07: 92.82997566757203USD
- 2026-12-08: 88.76045USD
- 2026-12-09: 93.25465USD
- 2026-12-10: 93.2329713962555USD
- 2026-12-11: 107.86080000000001USD
- 2026-12-12: 107.86080000000001USD
- 2026-12-13: 91.00755000000001USD
- 2026-12-14: 93.90916553535462USD
- 2026-12-15: 91.00755000000001USD
- 2026-12-16: 88.76045USD
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for golf tee times. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: IDR 714000 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Activities
Swimming pool
Private beach
Golf course (nearby)
Beach (nearby)
Windsurfing
Fishing
Canoeing
Pool outdoor
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Parking
Parking
Free parking
Area Shuttle (free)
Parking Onsite
Internet
Free wi-fi
Services
Babysitting/Child services
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Self laundry
24-Hour Front Desk
General
Room service
Restaurant
Non-smoking rooms
Massage
Kids club
Family room
Beach Sun Loungers
Wheelchair Accessible (Limited)