Civic Center Motel

Out dated small parking lot ac doesnt work well. Beds are uncomfortable. Broke down cars is the yard. Wifi doesnt work.

Was good, front desk great customer service, lady’s cleaners with bad attitude, they have a security guy keep safe the parking lot

They had bed bugs they had dirty sheets and they had roaches also for some reasons human hair everywhere. No ice machine and no wifi and a constant flow of homeless people coming on to the property

El parking está mal ubicado y la habitación sucia

Not enough parking space, room door not secure, poor ac flow

Very dirty

They had bed bugs they had dirty sheets and they had roaches also for some reasons human hair everywhere. No ice machine and no wifi and a constant flow of homeless people coming on to the property

Sucio

This was the worst Motel/Hotel ive ever stayed at. The place was disgusting, stains all over the bed (maybe bed bugs?) They gave me the wrong room and wouldnt let us change rooms. Blood stains all over the sheets on both beds. Fridge did not work and tv didnt work either.

The bath room was not clean ,and the mirror is broken,the room smell bad.i satyed only couple of hour and left,i went some where else.

Broken bathroom Bed bugs been itchy since I left the motel

They only clean the rooms when you ask paint missing on walls the floors in the room are sticky and dirty the bottom of the shower curtain has black on it almost like mold

the furniture in the room was dirty the room itself was unkept

Their was a cockroach in the bathroom. And i rented that hotel room because i had major surgery and its not a good idea to drive a long way home after surgery . Glad i was able to stay at the hospital an extra day and go home.

Noise unclean. Mold. On Ceiling. And bums walking around. Not worth to. 90 $ a night

I was a bit reluctant to book this motel, seeing the reviews. While I don't entirely mind booking places with cockroaches, it's not something I strive to do. However, everything in a similar price range didn't have better reviews, plus there were some suspiciously high-marked reviews for the others, so I decided to just book this Motel 6, especially since it as closer to where I wanted to be. Checking in was a little slow, but the staff were fine. Upon entering the room, it smelled highly of cleaning chemicals (make of it what you will), which I think is what they use for mopping. My room was certainly cleaner than other motels I had stayed in during my roadtrip - no noticeable dirt/dust buildup and NO BUGS! The area it is in and some of the guests may be a bit eyebrow-raising, but it's not like they can really help any of that. I stayed for three nights, and it was a pretty good stay. I was pleasantly surprised by the big closet and furnishings - sofa chair, two nightstands, TV stand/dresser, table and chair, and shelf thingy. The room advertised a fridge, and was also relieved to see they had a(n albeit old-fashioned) microwave.

Out dated small parking lot ac doesnt work well. Beds are uncomfortable. Broke down cars is the yard. Wifi doesnt work.

Roaches on the walls, furniture and floors. My room had ZERO hot water not even a little warm. I didn’t have a TV. There wasn’t coffee in the morning. I have pictures of the room. I am so disappointed and I feel like I was robbed for my money from Expedia and Motel 6. I’m still in disbelief. I do plan on calling Expedia tomorrow Monday the first business day to speak about my stay.

Easy fast check in man was friendly however when we got to the room the tv didn't work and the remote was broken went downstairs to let him know he have us another broken remote and we had no tv the entire night. I got a kinda scary vibe but it was peaceful. Rooms were so so one plus no bugs i would stay again if it was my only option. Room and entire place not updated what so ever no phone or microwave in room. Just a bed and broke tv

Doors would not open to room, toilet did not work, barely any water coming out of faucet, AC didn’t work and tv only had one channel.

No internet connection! No iron to borrow! No soap at the bathroom! Front desk never answer calls!!

This was the worst Motel/Hotel ive ever stayed at. The place was disgusting, stains all over the bed (maybe bed bugs?) They gave me the wrong room and wouldnt let us change rooms. Blood stains all over the sheets on both beds. Fridge did not work and tv didnt work either.

The property was in poor condition, and my room was generally clean, but things didn't work. i.e., the table end lamp was completely broken, there were no light bulbs in the light fixtures and the ceiling fan was noisy and the cover was missing in the bathroom, microwave did not work.

Air conditioner was not working, after I talked to the person on the reception he went and move the control and told me to wait 10 min. I have the air on for 1.5 hours and was not working, he send the maintenence guy and just remove the filter and told me to wait 1/2 hour, room was really hot, I went one more time to the reception and I told the guy that I need a different room because of the problem, he told me he was going to my room in a minute, he went and told me that he don't have any more rooms with 2 beds and can offer only one bed, I told him no because we where 4 people, me, my son and my daughters. He told me well open the window and your room will be cooler. Restroom was really bandalised and looks poor and durty. I told him how desapointed I was and I claimed a refund of my payment. I went to the office and I turned the key and I left. I booked another room in the Motel 6 of Hayward and the difference was really noticeable, much better. One more thing that I don't like in the other motel 6 of Richmond is that they ask for a $100 dollars deposit and they take only cash for that, that was not on the instructions at the time that I booked the room. I have 2 pictures and the app is not letting me download it.

I got to hotel at 10:00pm after and by 1am the noise was to much I checked out by 6am could not sleep.

Great customer services, good priced, clean and big space 👍

Was good, front desk great customer service, lady’s cleaners with bad attitude, they have a security guy keep safe the parking lot

First, I was so grateful to have had a place to stay so late at night when I got to the Bay Area. There was a man in front of me who could barely cough up $22 for a room. And the rooms cost way more than that. He was trying desperately to get into something. I went outside and waited until there be some ending. It was 12:45 am. The man moves away from the window, and I am able to check in for my room. The clerk was efficient, and I left as quickly as I could. The man mentioned above was in the room while I was checking in. I needed to get out of there. Now, going into the room, O noticed it looked a bit dated. The writing table had no chair, and one had to use the bed. Also, the hotel phone was in the drawer. No kidding. And don’t think of using it because it does not work. Good thing I have a working phone. The area reminds me of some of the more gritty areas of New Jersey. It was safe enough, but looks and feels really northern. One pleasant surprise was that there was a balcony I used briefly in the morning. Not much of a view, but still nice to have. The bathroom was functional, and I used it to wash up and get ready for what lies ahead in my trip. The bed was really comfy and I slept well. I stayed here to be close to trains going further north into California. I would describe it as fair.

They gave our RESERVED ROOM THAT WAS ALREADY PAID to someone else.

They cancelled my room and didn’t give a refund.

The security guard was extremely rude and when I spoke to the manager he assured me he would talk to him. The next night I encountered the same rude security guard and he and I went to speak to the manager. When I asked the manager if he had spoken to him about being rude the manager wouldn’t even look me in the eye and just stood there stammering and mumbling. The security guard kept saying he was doing it for my safety. I didn’t have any security concerns but if the guard is so concerned it must have a bad reputation. If you want rude employees, a manager who will tell you one thing and do the other, and apparently an extremely unsafe place to stay then you have found it. I stayed 5 nights but I won’t be back. There are several places in the area around the same price point and I’m not interested in giving my money to someone who is willing to treat a customer that way. And to add a note I will be staying 5-6 nights every other week in the area. My hard earned money will be spent elsewhere.

Bathroom no working condition no solution the problem bad customer service no clean service they don’t care the customer

Excellent customer service - near my job so super convenient!

Service was good.

This place is a dump!!!! First the person who helps was super rude. Second they asked $100.00 dollars in cash? Never heard of that. The furniture, sheets and place was dirty. There was no smog detector. There was no soup. There was homeless at the parking lot. Then the next morning the person at the office didn’t want to give me my deposit in CASH without a reason. It was a fight to get them back. Hell no I won’t coming back EVER. I was so embarrassed with mi girlfriend because the place was so dirty.

Easy fast check in man was friendly however when we got to the room the tv didn't work and the remote was broken went downstairs to let him know he have us another broken remote and we had no tv the entire night. I got a kinda scary vibe but it was peaceful. Rooms were so so one plus no bugs i would stay again if it was my only option. Room and entire place not updated what so ever no phone or microwave in room. Just a bed and broke tv

First, I was so grateful to have had a place to stay so late at night when I got to the Bay Area. There was a man in front of me who could barely cough up $22 for a room. And the rooms cost way more than that. He was trying desperately to get into something. I went outside and waited until there be some ending. It was 12:45 am. The man moves away from the window, and I am able to check in for my room. The clerk was efficient, and I left as quickly as I could. The man mentioned above was in the room while I was checking in. I needed to get out of there. Now, going into the room, O noticed it looked a bit dated. The writing table had no chair, and one had to use the bed. Also, the hotel phone was in the drawer. No kidding. And don’t think of using it because it does not work. Good thing I have a working phone. The area reminds me of some of the more gritty areas of New Jersey. It was safe enough, but looks and feels really northern. One pleasant surprise was that there was a balcony I used briefly in the morning. Not much of a view, but still nice to have. The bathroom was functional, and I used it to wash up and get ready for what lies ahead in my trip. The bed was really comfy and I slept well. I stayed here to be close to trains going further north into California. I would describe it as fair.

They had bed bugs they had dirty sheets and they had roaches also for some reasons human hair everywhere. No ice machine and no wifi and a constant flow of homeless people coming on to the property

Very NICE HOTEL .. GREAT VALUE For Money. Big Spacious Rooms Super Clean Bathrooms Strong WIFI Cleaning Service Rt Opposite CIVIC CENTER Safe.....Conveniently Located. The STAFF is very Friendly -&- Helpful Ive Traveled to 21 STATES in USA & 50 Plus Countries GLOBALLY Ive Stayed in ALL Kinds of HOTELS I Would say this Was Excellent & UnbeatableVAKUE For Money I would REPEAT It Anytime ...

Abbiamo soggiornato soltanto una notte, la camera era abbastanza pulita con letti e arredi abbastanza nuovi. Il bagno invece era piuttosto vecchio. Il contesto e la zona circostante non erano un granché. Mancava l’asciugacapelli e il caffè la mattina.

Malos olores y mucha droga lastima q no le pude tomar fotos

Excellent customer service - near my job so super convenient!

Great location

Un hotel limpio y seguro. Céntrico y de fácil acceso.

Noise unclean. Mold. On Ceiling. And bums walking around. Not worth to. 90 $ a night

Roaches on the walls, furniture and floors. My room had ZERO hot water not even a little warm. I didn’t have a TV. There wasn’t coffee in the morning. I have pictures of the room. I am so disappointed and I feel like I was robbed for my money from Expedia and Motel 6. I’m still in disbelief. I do plan on calling Expedia tomorrow Monday the first business day to speak about my stay.

Abbiamo soggiornato soltanto una notte, la camera era abbastanza pulita con letti e arredi abbastanza nuovi. Il bagno invece era piuttosto vecchio. Il contesto e la zona circostante non erano un granché. Mancava l’asciugacapelli e il caffè la mattina.