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Hotel Palacio Maya

60 US$

/nat

Gennemsnit for november

Hotel Palacio Maya - Image 1

Hotel Palacio Maya - Værelse

Hotel Palacio Maya - Værelse

Hotel Palacio Maya - Reception

Hotel Palacio Maya - Pool

Priser på Hotel Palacio Maya

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60 US$

/nat

Gennemsnit for november

Gennemsnitlige månedlige priser

På Hotel Palacio Maya ligger prisen pr. nat i gennemsnit på 44 US$ i den billigste måned (oktober) og 63 US$ i den dyreste måned (august), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Hotel Palacio Maya pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	54 US$
februar	56 US$
marts	51 US$
april	58 US$
maj	60 US$
juni	60 US$
juli	55 US$
august	63 US$
september	60 US$
oktober	44 US$
november	60 US$
december	54 US$

Dyrest: august (ca. 63 US$)

Billigst: oktober (ca. 44 US$)

Om dette overnatningssted

Drag fordel af de rekreative tilbud på stedet, inklusive en udendørs pool, en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel i art deco-stil inkluderer gratis trådløs internetadgang, concierge-tjenester og festsal.

Faciliteter

Drag fordel af de rekreative tilbud på stedet, inklusive en udendørs pool, en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel i art deco-stil inkluderer gratis trådløs internetadgang, concierge-tjenester og festsal.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et forretningscenter, en døgnåben reception og bagageopbevaring. Gratis selvstændig parkering er til rådighed på stedet.

Spisning

Spis dig mæt i lokale og internationale retter på BALAM, en restaurant med buffet, hvor du kan nyde godt af baren/loungen og udsigten til haven. Du kan også blive på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Hvis du har lyst til at mingle med de andre gæster, bør du tage med til en gratis reception, der afholdes dagligt. Tag forbi baren ved poolen, hvor du kan slukke tørsten med din yndlingsdrink. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 12.00. LOCALIZE

Værelser

Føl dig hjemme i et af de 63 aircondition-afkølede værelser, der indeholder minibar og LED-tv. Din seng er udstyret med dundyner og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Badeværelserne har gratis toiletartikler og hårtørrer.

Lokation

Hotel Palacio Maya ligger i centrum af Mérida, kun 10 minutters gang fra Paseo de Montejo og Yucatán Internationale Kongrescenter. Dette hotel ligger 1,5 km fra Santa Lucía Park og 1,9 km fra Plaza Grande.

I nærheden

Paseo 60(0.3 mil)
Paseo de Montejo(0.3 mil)
Yucatán Internationale Kongrescenter(0.4 mil)
Casa Montes Molina Museum(0.4 mil)
Antropologisk og historisk museum(0.4 mil)
Regionalt Antropologisk Museum(0.4 mil)
Cacao Chokolademuseum(0.4 mil)
Santa Ana Park(0.5 mil)
Las Américas Lægecenter(0.6 mil)
Remate de Paseo Montejo(0.6 mil)
La Plancha Park(0.7 mil)
Monument for Fædrelandet(0.8 mil)
Museo de la Luz(0.8 mil)
Santa Lucía Park(0.8 mil)
Det Autonome Universitet i Yucatán(0.9 mil)
Den nærmeste store lufthavn er Merida, Yucatan (MID-Manuel Crescencio Rejon International)(5.5 mil)

Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Turistservice

Lokation

Calle 62 329, Mérida, Yucatán, Mexico

Paseo 60 (0.3 mil)

Paseo de Montejo (0.3 mil)

Yucatán Internationale Kongrescenter (0.4 mil)

Casa Montes Molina Museum (0.4 mil)

Antropologisk og historisk museum (0.4 mil)

Regionalt Antropologisk Museum (0.4 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

5

Suite - badekar

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 2

538 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

4

Standard-dobbeltværelse - flere senge

Værelsesoplysninger

2 Enkeltsenge

Sover 2

301 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

4

Presidential-suite

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

753 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

3

Familiesuite

Værelsesoplysninger

1 Stor Dobbeltseng

og

2 Enkeltsenge

Sover 4

893 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

6

Suite - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 2

700 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

4

Standardværelse

Værelsesoplysninger

1 Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

4

Studio-suite - 1 queensize-seng - udsigt til pool

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

409 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

3

Basic-værelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

Gæsteanmeldelser af Hotel Palacio Maya

8.5

Fantastisk

Baseret på 1.096 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Hotel Palacio Maya fremhæver gæster konsekvent rummelige, generelt rene værelser og attraktive have- og poolområder med parkering i nærheden af Paseo Montejo, men tilbagevendende kommentarer nævner inkonsekvent service, lejlighedsvise vedligeholdelsesproblemer og blandede restaurantoplevelser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Hotel Palacio Maya fremhæver gæster konsekvent rummelige, generelt rene værelser og attraktive have- og poolområder med parkering i nærheden af Paseo Montejo, men tilbagevendende kommentarer nævner inkonsekvent service, lejlighedsvise vedligeholdelsesproblemer og blandede restaurantoplevelser.

Nummeres værdsætter den bekvemme beliggenhed med gåafstand til mange steder og ofte venligt personale. Hyppige problemer omfatter kloak- eller fugtige lugte, upålideligt varmt vand, ældre håndklæder samt nedbrud på fitnesscenter/bar eller elevator, og støj fra arrangementer eller dårlig lydisolering. Forvent god værdi og plads, men vær forberedt på variation i service og faciliteter.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Gæsterne nyder haverne, poolen med hængekøjer, påfuglene og den bekvemme parkering. Gentagne klager nævner, at fitnesscentret er ude af drift, en lille eller ubetjent bar, lejlighedsvise problemer med elevator eller liggestole samt vedligeholdelsesmangler.

Relaterede gæsteanmeldelser

6

Ricardo

13. nov. 2025

·

Overnattede 3 nætter

La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet

La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet

10

Abdelwahab

24. mar. 2025

·

Overnattede 3 nætter

Hôtel confortable propre et calme. Petit jardin avec des paons. Personnel disponible. Mais loin du centre ville et des commerces. Salle de fitness mais les tapis cardio ne fonctionnaient pas.

Hôtel confortable propre et calme. Petit jardin avec des paons. Personnel disponible. Mais loin du centre ville et des commerces. Salle de fitness mais les tapis cardio ne fonctionnaient pas.

8

RIGOBERTO

31. maj 2023

·

Overnattede 3 nætter

Bien ubicado cercano al Paseo Montejo. Muy buena atención de su personal. Limpio, cómodo. Lo único mal es que no servía el elevador durante mi estancia, pero me lo avisaron antes. Tiene alberquita

Bien ubicado cercano al Paseo Montejo. Muy buena atención de su personal. Limpio, cómodo. Lo único mal es que no servía el elevador durante mi estancia, pero me lo avisaron antes. Tiene alberquita

8

Linda

29. jan. 2024

·

Overnattede 2 nætter

Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..

Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..

8

Rocky

12. apr. 2024

·

Overnattede 2 nætter

Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.

Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.

6

Ruben rodriguez

10. jun. 2023

·

Overnattede 11 nætter

It was a good experience in this hotel, the only problem was the elevator, we stayed for two weeks and we only used it two days, the buffet was not good at all. Staff very friendly and at service 24/7.

It was a good experience in this hotel, the only problem was the elevator, we stayed for two weeks and we only used it two days, the buffet was not good at all. Staff very friendly and at service 24/7.

6

monica

19. feb. 2026

·

Overnattede 5 nætter

Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.

Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.

8

Belen

6. sep. 2024

·

Overnattede 1 nat

Nos gustó la piscina, tienen parking privado y eso está muy bien.

Nos gustó la piscina, tienen parking privado y eso está muy bien.

10

Marie

25. feb. 2025

·

Overnattede 2 nætter

Hôtel accueillant. Propreté, personnel professionnel, efficace et gentil Prix très abordable Loin du bruit du Centro Le seul hic, l’eau de la piscine un peu froide. Nous revenons chaque année ici et nous y serons encore l’année prochaine.

Hôtel accueillant. Propreté, personnel professionnel, efficace et gentil Prix très abordable Loin du bruit du Centro Le seul hic, l’eau de la piscine un peu froide. Nous revenons chaque année ici et nous y serons encore l’année prochaine.

8

Paula

6. jun. 2025

·

Overnattede 4 nætter

The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.

The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange anmeldelser roser rene værelser og velholdte fællesarealer. Andre rapporterer kloak- eller fugtige lugte, lejlighedsvise skadedyr og slidte håndklæder, og at stuepigen nogle gange mangler ting som toiletartikler eller håndklædeudskiftning.

Relaterede gæsteanmeldelser

10

oliver

19. okt. 2025

·

Overnattede 1 nat

Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay

Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay

4

Jose

2. jan. 2025

·

Overnattede 1 nat

El hotel lo conozco de hace mucho tiempo. Ha decaído las limpieza, comodidad y calidad de los insumos. El personal de recepción de 10, el doorman de 11 el es el aire tienes las mejor actitud de servicio. Lo demás sucio y de malas calidad. Cucarachas en los baños de la piscina.

El hotel lo conozco de hace mucho tiempo. Ha decaído las limpieza, comodidad y calidad de los insumos. El personal de recepción de 10, el doorman de 11 el es el aire tienes las mejor actitud de servicio. Lo demás sucio y de malas calidad. Cucarachas en los baños de la piscina.

10

Héctor

18. sep. 2024

·

Overnattede 3 nætter

Buen hotel para el precio solo la limpieza del baño no fue aseado adecuadamente

Buen hotel para el precio solo la limpieza del baño no fue aseado adecuadamente

2

John

10. feb. 2025

·

Overnattede 6 nætter

There was a constant sewer smell in all areas of the hotel I would not recommend this hotel to anyone

There was a constant sewer smell in all areas of the hotel I would not recommend this hotel to anyone

6

Arturo

1. sep. 2025

·

Overnattede 4 nætter

We liked that it had free parking. Priced ok. Pictures dont reflect wear and tear and poor maintenance of the propertt and grounds. Ie: torn curtains, rusted bath fixtures, poor lighting, sewer smell in parts of the hotel.

We liked that it had free parking. Priced ok. Pictures dont reflect wear and tear and poor maintenance of the propertt and grounds. Ie: torn curtains, rusted bath fixtures, poor lighting, sewer smell in parts of the hotel.

10

Sheila

6. feb. 2026

·

Overnattede 1 nat

The room was very clean and everything functioned well. Staff wee pleasant and helpful.

The room was very clean and everything functioned well. Staff wee pleasant and helpful.

10

Luis

4. jun. 2025

·

Overnattede 1 nat

Muy limpios los cuartos

Muy limpios los cuartos

10

VIRIDIANA

15. dec. 2025

·

Overnattede 1 nat

Excelente todo muy limpio y lindo.

Excelente todo muy limpio y lindo.

8

Dagoberto

9. dec. 2024

·

Overnattede 6 nætter

Estuvo en términos generales bien, sin embargo durante los primeros días de estancia se percibía un olor a drenaje que fue solucionado. El resto bien realmente es un hotel agradable cerca de las zonas de interés y accesibles al centro de convenciones dónde se llevó a cabo el evento al que acudi

Estuvo en términos generales bien, sin embargo durante los primeros días de estancia se percibía un olor a drenaje que fue solucionado. El resto bien realmente es un hotel agradable cerca de las zonas de interés y accesibles al centro de convenciones dónde se llevó a cabo el evento al que acudi

6

Laura e

7. jan. 2024

·

Overnattede 6 nætter

El hotel esta bien y limpio pero huele mal como a caño en la entrada y en el jardín

El hotel esta bien y limpio pero huele mal como a caño en la entrada y en el jardín

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelser og suiter er rummelige og komfortable, mange med balkon og værdsat aircondition. Ulemper inkluderer dårlig lydisolering og støj fra arrangementer, klæbrige balkondøre eller låse, problemer med tv eller Wi-Fi samt nogle ældre inventarer.

Relaterede gæsteanmeldelser

8

Arthur

6. dec. 2022

·

Overnattede 19.331 nætter

The units are not very well noise insulated. One night there were a group of people partying down the hall until 2 am. There’s no easy way to call the front desk so I had to go downstairs to ask the concierge to ask them to be quiet. He did, but they were still pretty loud. Another night there were dogs barking at each other outside until 3 am. The setup of the shower also didn’t make a lot of sense and water pooled all over the floor even when I was trying to be careful. Despite wanting to be eco-friendly, I had to mop up the floor each night with my extra towel or else I’d easily slip going to the bathroom afterwards. Oh and my keycard kept resetting daily so I needed to get it fixed each day. Otherwise, a sufficiently clean place.

The units are not very well noise insulated. One night there were a group of people partying down the hall until 2 am. There’s no easy way to call the front desk so I had to go downstairs to ask the concierge to ask them to be quiet. He did, but they were still pretty loud. Another night there were dogs barking at each other outside until 3 am. The setup of the shower also didn’t make a lot of sense and water pooled all over the floor even when I was trying to be careful. Despite wanting to be eco-friendly, I had to mop up the floor each night with my extra towel or else I’d easily slip going to the bathroom afterwards. Oh and my keycard kept resetting daily so I needed to get it fixed each day. Otherwise, a sufficiently clean place.

10

Will

10. nov. 2025

·

Overnattede 1 nat

Comfortable, clean and spacious rooms in a great location.

Comfortable, clean and spacious rooms in a great location.

10

Dawn

14. feb. 2025

·

Overnattede 4 nætter

A nice surprise! The suite was even larger than we expected. The balcony had 2 glass sliding sets of doors to access it, and a small balcony off the kitchenette area. The beds were comfortable, plenty of hot water, great AC, refrigerator and coffee maker in the room. The pool was great & the garden beautiful! There is a pair of resident peacocks that live in the garden/pool area of the hotel. A male & female that are very calm, but you may hear them in the morning. There is also a school that backs up to the pool area, so if that kind of noise bothers you be sure you do get a room above the pool. We actually enjoyed the peacocks & the noise of children going to school! We did not eat at the restaurant. Sunday morning there was a band & the music was extremely loud. There are many great restaurants nearby, so we never tried the hotel restaurant again. Paseo 60 is 2 blocks away; it has restaurants, breweries, wine bar, shopping and a ADO bus station. Parque Santa Ana is about 8 blocks in the opposite direction. Paseo de Montejo & mansions, museum’s & interesting sights is about 3 blocks away. We would definitely stay again.

A nice surprise! The suite was even larger than we expected. The balcony had 2 glass sliding sets of doors to access it, and a small balcony off the kitchenette area. The beds were comfortable, plenty of hot water, great AC, refrigerator and coffee maker in the room. The pool was great & the garden beautiful! There is a pair of resident peacocks that live in the garden/pool area of the hotel. A male & female that are very calm, but you may hear them in the morning. There is also a school that backs up to the pool area, so if that kind of noise bothers you be sure you do get a room above the pool. We actually enjoyed the peacocks & the noise of children going to school! We did not eat at the restaurant. Sunday morning there was a band & the music was extremely loud. There are many great restaurants nearby, so we never tried the hotel restaurant again. Paseo 60 is 2 blocks away; it has restaurants, breweries, wine bar, shopping and a ADO bus station. Parque Santa Ana is about 8 blocks in the opposite direction. Paseo de Montejo & mansions, museum’s & interesting sights is about 3 blocks away. We would definitely stay again.

8

Olga

8. sep. 2025

·

Overnattede 3 nætter

The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing.

The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing.

8

RAUL

18. mar. 2025

·

Overnattede 3 nætter

Good property. You need to take transportation to beach day. Very bad WIFI. Not able to use my laptop.

Good property. You need to take transportation to beach day. Very bad WIFI. Not able to use my laptop.

8

Jean-Louis

30. dec. 2021

·

Overnattede 9 nætter

Très bel hôtel, propre, bien placé, personnel aimable, accueillant et serviable. Mais hôtel bruyant sans isolation phonique. On entend les télévisions des chambres voisines, les gens parler et claquer les portes, des enfants crier et courir dans les parties communes…

Très bel hôtel, propre, bien placé, personnel aimable, accueillant et serviable. Mais hôtel bruyant sans isolation phonique. On entend les télévisions des chambres voisines, les gens parler et claquer les portes, des enfants crier et courir dans les parties communes…

6

Leonel

27. jun. 2025

·

Overnattede 2 nætter

Overall, the hotel is OK. It's in a very convenient location. However, the rooms need better maintenance since our balcony door would not lock, and the towels were very old.

Overall, the hotel is OK. It's in a very convenient location. However, the rooms need better maintenance since our balcony door would not lock, and the towels were very old.

10

Kimberly

19. feb. 2025

·

Overnattede 1 nat

Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine.

Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine.

8

Felix

3. okt. 2024

·

Overnattede 3 nætter

Room was great. Sliding door to balcony stuck. Almost imposible for average old people or woman to opened.

Room was great. Sliding door to balcony stuck. Almost imposible for average old people or woman to opened.

8

Paula

6. jun. 2025

·

Overnattede 4 nætter

The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.

The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.

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Service

Personalet beskrives ofte som venligt og hjælpsomt, især portier og parkeringsvært. Men servicen i receptionen og restauranten kan være inkonsekvent eller stiv, med rapporter om uhøflighed, dårlig kommunikation og forvirring omkring inklusioner eller ekstra nøgler.

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10

Jonathan Donald

16. nov. 2025

·

Overnattede 6 nætter

Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.

Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.

6

aurelia

8. dec. 2024

·

Overnattede 2 nætter

En el restaurante ofrecen desayuno buffete, solo quería tomar un café. Me lo cobraron a 35 pesos lo cuál está bien, el café tibio, después vino el mesero a aclarar que si quería más café debía pagar otro porque no había refill, lo cuál me pareció de muy mal tacto hacia un huésped dado que al restaurante no le significa ningún costo adicional servir un refill de café al huésped durante un desayuno buffet. Deben cuidar más estos detalles porque habla muy mal del servicio y cuidado al huésped. El costo de dejar molesto al cliente por algo que no le significa costo adicional al hotel es perder al cliente y recibir reviews como está que mucha gente leerá.

En el restaurante ofrecen desayuno buffete, solo quería tomar un café. Me lo cobraron a 35 pesos lo cuál está bien, el café tibio, después vino el mesero a aclarar que si quería más café debía pagar otro porque no había refill, lo cuál me pareció de muy mal tacto hacia un huésped dado que al restaurante no le significa ningún costo adicional servir un refill de café al huésped durante un desayuno buffet. Deben cuidar más estos detalles porque habla muy mal del servicio y cuidado al huésped. El costo de dejar molesto al cliente por algo que no le significa costo adicional al hotel es perder al cliente y recibir reviews como está que mucha gente leerá.

6

monica

19. feb. 2026

·

Overnattede 5 nætter

Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.

Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.

10

Jorge

7. feb. 2023

·

Overnattede 1 nat

Great service, beautiful, clean and well kept Very surprised Will definitely stay here again Worth every penny

Great service, beautiful, clean and well kept Very surprised Will definitely stay here again Worth every penny

10

Judy

27. okt. 2025

·

Overnattede 2 nætter

This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.

This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.

6

Israel

29. sep. 2025

·

Overnattede 4 nætter

El lugar esta muy bien solo la atencion del personal de recepcion poco amables y cerrados al solicitar un poco mas de tiempo al hacer el Check Out. Apesar de que te entregan la habitacion hasta las 15:00 hrs

El lugar esta muy bien solo la atencion del personal de recepcion poco amables y cerrados al solicitar un poco mas de tiempo al hacer el Check Out. Apesar de que te entregan la habitacion hasta las 15:00 hrs

4

Marco

17. dec. 2024

·

Overnattede 1 nat

Good price. Due to December Holidays festivities, the hotel is overcrowded with external customers for breakfast celebrations, Hotel staff do not care, not space for and is rude with guesses staying at hotel. Do not stay at this hotel during end of year holidays, as early as 12 Dec.

Good price. Due to December Holidays festivities, the hotel is overcrowded with external customers for breakfast celebrations, Hotel staff do not care, not space for and is rude with guesses staying at hotel. Do not stay at this hotel during end of year holidays, as early as 12 Dec.

10

Gary

1. maj 2024

·

Overnattede 15 nætter

Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants. Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries. I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.

Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants. Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries. I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.

2

Ernesto Martinez

29. apr. 2024

·

Overnattede 4 nætter

Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door

Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door

6

Samuel

20. sep. 2025

·

Overnattede 1 nat

El hotel palacio maya, ha ido cambiando ya no es lo que era antes, llevo desde casi 4 años hospedándose aquí y en las últimas par de ocasiones he comprobado que ya es diferente, su personal ha cambiado y ya no son tan amables como solían ser, no hay comunicación entre ellos, aún no dan las 12 y ya te están llamando a tu habitación para pedirte que te salgas, siento que me ha ido decepcionando su servicio del personal, porque la locación la verdad es que es excelente pero su personal cada vez deja más que desear

El hotel palacio maya, ha ido cambiando ya no es lo que era antes, llevo desde casi 4 años hospedándose aquí y en las últimas par de ocasiones he comprobado que ya es diferente, su personal ha cambiado y ya no son tan amables como solían ser, no hay comunicación entre ellos, aún no dan las 12 y ya te están llamando a tu habitación para pedirte que te salgas, siento que me ha ido decepcionando su servicio del personal, porque la locación la verdad es que es excelente pero su personal cada vez deja más que desear

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Lokation

Bekvem beliggenhed få blokke fra Paseo Montejo, med gåafstand til spisesteder og seværdigheder. Nogle gæster følte, at det var længere fra det historiske centrum, end de havde forventet.

Relaterede gæsteanmeldelser

10

Dulce María

11. aug. 2025

·

Overnattede 2 nætter

El hotel está en una ubicación excelente, a unas pocas cuadras de Paseo Montejo. El personal excelente y la habitación limpia y cómoda. Comimos en el buffet de la mañana, que es muy variado y de buena calidad. Solo tuvimos un detalle con el baño, ya que la regadera salpicaba mucho y fue difícil regular el agua para que no inundara buena parte del baño. Sin embargo, al día siguiente la mucama nos dejó unas toallas para el piso y con eso resolvimos.

El hotel está en una ubicación excelente, a unas pocas cuadras de Paseo Montejo. El personal excelente y la habitación limpia y cómoda. Comimos en el buffet de la mañana, que es muy variado y de buena calidad. Solo tuvimos un detalle con el baño, ya que la regadera salpicaba mucho y fue difícil regular el agua para que no inundara buena parte del baño. Sin embargo, al día siguiente la mucama nos dejó unas toallas para el piso y con eso resolvimos.

8

Maria Gloria

1. sep. 2025

·

Overnattede 3 nætter

El restaurant es bueno. la amabilidad del personal es muy buena. En la habitacion poco espacio para guardar la ropa. Colgar la ropa es imposible ya que los ganchos no se pueden sacar. En recepcion pedí de favor me cambiaran un billete y me dijeron que no tenian...siendo un hotel deben prestar servicio al cliente y apoyarlo. En recepcion pedi otra tarjeta para entrar a la habitacion ya que eramos 2 personas y tambien me la negaron. Muuy retirado del centro.

El restaurant es bueno. la amabilidad del personal es muy buena. En la habitacion poco espacio para guardar la ropa. Colgar la ropa es imposible ya que los ganchos no se pueden sacar. En recepcion pedí de favor me cambiaran un billete y me dijeron que no tenian...siendo un hotel deben prestar servicio al cliente y apoyarlo. En recepcion pedi otra tarjeta para entrar a la habitacion ya que eramos 2 personas y tambien me la negaron. Muuy retirado del centro.

8

sergio

25. apr. 2024

·

Overnattede 6 nætter

En general es un buen hotel, limpio, las habitaciones son cómodas, los colchones para mi gusto han perdido algo de firmeza, el buffet en el desayuno está bien a secas, la alberca esta limpia no tiene calefacción pero con el calor que hace no hace falta, pero en la zona de la barra de bebidas nunca había nadie que atendiera. Se llega caminando fácilmente al Paseo Montejo, su estacionamiento es muy conveniente. Recomendaría este hotel como una buena opción para hospedarse en Mérida.

En general es un buen hotel, limpio, las habitaciones son cómodas, los colchones para mi gusto han perdido algo de firmeza, el buffet en el desayuno está bien a secas, la alberca esta limpia no tiene calefacción pero con el calor que hace no hace falta, pero en la zona de la barra de bebidas nunca había nadie que atendiera. Se llega caminando fácilmente al Paseo Montejo, su estacionamiento es muy conveniente. Recomendaría este hotel como una buena opción para hospedarse en Mérida.

10

Isaak

25. jan. 2025

·

Overnattede 1 nat

Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating.

Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating.

10

Peter

14. maj 2023

·

Overnattede 7 nætter

We stayed in this hotel for nine weeks and thought it was nice. It’s midsized, meaning not big and anonymous like the Hilton, yet not as small and intimate as some traditional family run hotels in Mexico. The hotel is a two and a half block walk to Montejo, which is a long walkable boulevard filled with restaurants and night spots, and perhaps a kilometer north of the Zocalo. So, it’s central but not in the middle of the crowds. Staff is friendly and prompt.

We stayed in this hotel for nine weeks and thought it was nice. It’s midsized, meaning not big and anonymous like the Hilton, yet not as small and intimate as some traditional family run hotels in Mexico. The hotel is a two and a half block walk to Montejo, which is a long walkable boulevard filled with restaurants and night spots, and perhaps a kilometer north of the Zocalo. So, it’s central but not in the middle of the crowds. Staff is friendly and prompt.

10

Juan

3. jul. 2024

·

Overnattede 11 nætter

Very pretty hotel and close to centro and paseo montejo

Very pretty hotel and close to centro and paseo montejo

10

Raul

8. apr. 2025

·

Overnattede 3 nætter

Great Location

Great Location

8

Carlos

11. sep. 2025

·

Overnattede 1 nat

Too far from centro historico

Too far from centro historico

8

Juan

20. mar. 2023

·

Overnattede 5 nætter

Faraway from downtown

Faraway from downtown

10

Antonio

3. mar. 2025

·

Overnattede 5 nætter

Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.

Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.

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Spisning

Morgenbuffeten roses ofte for sit udvalg. Kritikken fokuserer på langsom eller ujævn betjening, mad serveret lunken, begrænsede åbningstider eller muligheder samt trængsel eller forrang til ikke-gæster.

Relaterede gæsteanmeldelser

6

Ricardo

13. nov. 2025

·

Overnattede 3 nætter

La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet

La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet

10

Edgard

13. nov. 2025

·

Overnattede 1 nat

La habitación estaba muy limpia y muy cómoda. El personal muy amable y el desayuno buffet estaba muy rico.

La habitación estaba muy limpia y muy cómoda. El personal muy amable y el desayuno buffet estaba muy rico.

8

DANIEL

7. apr. 2023

·

Overnattede 5 nætter

La calidad del desayuno fue irregular

La calidad del desayuno fue irregular

6

HECTOR

21. dec. 2023

·

Overnattede 5 nætter

El restaurante del hotel siempre está reservado , por lo que si llegas a desayunar a la 8 AM, probablemente no te dejen desayunar ahí. además cierra a las 12 pm, solo desayunos buffet.

El restaurante del hotel siempre está reservado , por lo que si llegas a desayunar a la 8 AM, probablemente no te dejen desayunar ahí. además cierra a las 12 pm, solo desayunos buffet.

8

gustavo adolfo villarespe

26. dec. 2022

·

Overnattede 19.351 nætter

El restaurante del hotel es pésimo en cuanto a servicio y calidad de los alimentos que los sirven fríos

El restaurante del hotel es pésimo en cuanto a servicio y calidad de los alimentos que los sirven fríos

6

GABRIELA BECERRIL

21. aug. 2025

·

Overnattede 8 nætter

We did not like the service. They do not have enough people to attend the restaurant or bar at the pool. The location is amazing. The gardens are beautiful.

We did not like the service. They do not have enough people to attend the restaurant or bar at the pool. The location is amazing. The gardens are beautiful.

8

Carolyn

12. maj 2024

·

Overnattede 4 nætter

The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.

The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.

8

SILVIA

9. sep. 2024

·

Overnattede 1 nat

ESTA BIEN UBICADO Y TIENE BUENAS INSTALACIONES PERO PESIMO SERVICIO DE ALIMENTOS. TAMBIEN REQUERE MANTENIMIENTO YA QUE HAY OLORES DESAGRADABLES EN AREAS COMUNES

ESTA BIEN UBICADO Y TIENE BUENAS INSTALACIONES PERO PESIMO SERVICIO DE ALIMENTOS. TAMBIEN REQUERE MANTENIMIENTO YA QUE HAY OLORES DESAGRADABLES EN AREAS COMUNES

8

gustavo adolfo villarespe

2. jan. 2023

·

Overnattede 19.354 nætter

Todo está muy bien con excepción del restaurante que no tiene muy buena atención, es tardado y los alimentos no los sirven bien calientes

Todo está muy bien con excepción del restaurante que no tiene muy buena atención, es tardado y los alimentos no los sirven bien calientes

8

robert

14. jan. 2026

·

Overnattede 2 nætter

Clean, beautiful property. Fabulous breakfast buffet

Clean, beautiful property. Fabulous breakfast buffet

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10

Pablo

for 4 uger siden

·

Overnattede 1 nat

Ubicación ,precio y limpieza

Ubicación ,precio y limpieza

8

Eilen

for 5 uger siden

·

Overnattede 8 nætter

El hotel en general esta bien, es decir, está centríco, las habitaciones son un poco reducidas y quizá faltaría actualizar las fotografías en la red, ya que las habitaciones se encuentran un poco desactualizadas, el área de la alberca es bonita, y la atención en general fue buena pero batallamos muchísimo al momento de la facturación.

El hotel en general esta bien, es decir, está centríco, las habitaciones son un poco reducidas y quizá faltaría actualizar las fotografías en la red, ya que las habitaciones se encuentran un poco desactualizadas, el área de la alberca es bonita, y la atención en general fue buena pero batallamos muchísimo al momento de la facturación.

10

Hector Manuel

31. jul. 2026

·

Overnattede 1 nat

Excelente ubicacion, ideal para vacacionar o ir de negocios

Excelente ubicacion, ideal para vacacionar o ir de negocios

10

Claudia

29. jul. 2026

·

Overnattede 3 nætter

Solo la regadera tenía un detalle pero me imagino que es por el tiempo

Solo la regadera tenía un detalle pero me imagino que es por el tiempo

10

Jesús Alfredo

27. jul. 2026

·

Overnattede 9 nætter

La habitación está muy bien, es justo para el precio que se paga, la limpieza es buena.

La habitación está muy bien, es justo para el precio que se paga, la limpieza es buena.

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Priser for kommende datoer

november 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $76	2 $68	3 $67	4 $67	5 $68	6 $68	7 $67
8 $72	9 $74	10 $68	11 $67	12 $68	13	14 $68
15 $69	16 $67	17 $74	18 $68	19 $67	20 $68	21 $67
22 $68	23 $73	24 $69	25 $67	26 $69	27 $69	28 $68
29 $69	30 $69

december 2026

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