Hotel Palacio Maya
60 US$
/natt
Snitt för november
Priser för Hotel Palacio Maya
Välj datum för att se priser och tillgänglighet.
60 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Hotel Palacio Maya är priset per natt i genomsnitt 44 US$ under den billigaste månaden (oktober) och 63 US$ under den dyraste månaden (augusti), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 54 US$ |
| februari | 56 US$ |
| mars | 51 US$ |
| april | 58 US$ |
| maj | 60 US$ |
| juni | 60 US$ |
| juli | 55 US$ |
| augusti | 63 US$ |
| september | 60 US$ |
| oktober | 44 US$ |
| november | 60 US$ |
| december | 54 US$ |
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nov. · 60 US$
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Dyrast: augusti (ca 63 US$)
Billigast: oktober (ca 44 US$)
Om detta boende
Här erbjuds bland annat utomhuspool, inomhuspool och fitnesscenter. Detta hotell i art décostil har även gratis wi-fi, conciergetjänster och bankettsal.
Bekvämligheter
Här erbjuds bland annat utomhuspool, inomhuspool och fitnesscenter. Detta hotell i art décostil har även gratis wi-fi, conciergetjänster och bankettsal.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, reception (öppen dygnet runt) och bagageförvaring. Avgiftsfri parkering erbjuds på plats.
Måltider
BALAM, deras bufférestaurang med loungebar, specialiserar sig på lokala och internationella rätter och ståtar med utsikt över trädgården. Du kan även ta det lugnt på rummet med rumsservice (under begränsade tider). Mingla med andra gäster - här erbjuds alla gäster gratis mottagning dagligen. Släck törsten med din favoritdrink i boendets bar vid poolen. Frukostbuffé serveras dagligen mot en avgift från 07.00 till 12.00. LOCALIZE
Rum
Känn dig som hemma i ett av de 63 luftkonditionerade rummen med minibar och LED-tv. Sängen har duntäcken och sängtillbehör av högsta kvalitet. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Badrummen har gratis toalettartiklar och hårtorkar.
Läge
Hotel Palacio Maya placerar dig mitt i Mérida, med tio minuters promenadväg till Paseo de Montejo och Yucatáns internationella kongresscenter. Detta hotell ligger 1,5 km från Parque Santa Lucía och 1,9 km från Plaza Grande.
Vad finns i närheten
Paseo 60(0.3 miles)
Paseo de Montejo(0.3 miles)
Yucatáns internationella kongresscenter(0.4 miles)
Casa Montes Molina-museet(0.4 miles)
Antropologiska och historiska museet(0.4 miles)
Museo Regional de Antropología(0.4 miles)
Cacao Chocolate Museum(0.4 miles)
Santa Anas park(0.5 miles)
Centro Medico de las Americas(0.6 miles)
Remate de Paseo Montejo(0.6 miles)
La Plancha Park(0.7 miles)
Monument till faderlandet(0.8 miles)
Ljusets museum(0.8 miles)
Parque Santa Lucía(0.8 miles)
Universidad Autónoma de Yucatán(0.9 miles)
Den största flygplatsen i närheten är Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)(5.5 miles)
Parkering
Restaurang
Pool
Business center
Rumservice
Tur- och utflyktsdisk
Läge
Calle 62 329, Mérida, Yucatán, Mexiko
Paseo 60 (0.3 miles)
Paseo de Montejo (0.3 miles)
Yucatáns internationella kongresscenter (0.4 miles)
Casa Montes Molina-museet (0.4 miles)
Antropologiska och historiska museet (0.4 miles)
Museo Regional de Antropología (0.4 miles)
Rumsalternativ
5
Svit - badkar
Information om rummet
2 Stora Dubbelsängar
Sovplats 2
538 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
4
Standard dubbelrum - flera sängar
Information om rummet
2 Enkelsängar
Sovplats 2
301 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
4
Svit Presidential
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
753 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
3
Familjesvit
Information om rummet
1 Stor Dubbelsäng
och 2 Enkelsängar
Sovplats 4
893 ft²
LuftkonditioneringWi-Fi (gratis)Separat vardagsrum
6
Svit - 2 queensize-sängar
Information om rummet
2 Stora Dubbelsängar
Sovplats 2
700 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
4
Standardrum
Information om rummet
1 Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Separat vardagsrum
4
Studiosvit - 1 queensize-säng - utsikt mot poolen
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
409 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
3
Basic-rum
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Separat vardagsrum
Gästrecensioner för Hotel Palacio Maya
8.5
Fantastiskt
Baserat på 1 096 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Hotel Palacio Maya noterar gäster genomgående rymliga, generellt sett rena rum och attraktiva trädgårds- och poolområden med parkering nära Paseo Montejo, men återkommande kommentarer lyfter fram inkonsekvent service, tillfälliga underhållsproblem och varierande restaurangupplevelser.
Läs merVar detta till hjälp?
Vad gäster tycker
På Hotel Palacio Maya noterar gäster genomgående rymliga, generellt sett rena rum och attraktiva trädgårds- och poolområden med parkering nära Paseo Montejo, men återkommande kommentarer lyfter fram inkonsekvent service, tillfälliga underhållsproblem och varierande restaurangupplevelser.
Många uppskattar det bekväma, promenadvänliga läget och ofta vänlig personal. Vanliga problem inkluderar avlopps- eller fuktlukt, opålitligt varmvatten, äldre handdukar samt gym-/bar- eller hissavbrott, plus buller från evenemang eller dålig ljudisolering. Förvänta dig bra värde och utrymme, men var beredd på variationer i service och faciliteter.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Gästerna gillar trädgårdarna, poolen med hängmattor, påfåglarna och den bekväma parkeringen. Återkommande klagomål handlar om ett gym som är ur funktion, en liten eller obemannad bar, tillfälliga problem med hissen eller solstolar samt underhållsbrister.
Relaterade gästrecensioner
6
Ricardo
13 nov. 2025
·
Stannade 3 nätter
La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet
La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet
10
Abdelwahab
24 mars 2025
·
Stannade 3 nätter
Hôtel confortable propre et calme. Petit jardin avec des paons. Personnel disponible. Mais loin du centre ville et des commerces. Salle de fitness mais les tapis cardio ne fonctionnaient pas.
Hôtel confortable propre et calme. Petit jardin avec des paons. Personnel disponible. Mais loin du centre ville et des commerces. Salle de fitness mais les tapis cardio ne fonctionnaient pas.
8
RIGOBERTO
31 maj 2023
·
Stannade 3 nätter
Bien ubicado cercano al Paseo Montejo. Muy buena atención de su personal. Limpio, cómodo. Lo único mal es que no servía el elevador durante mi estancia, pero me lo avisaron antes. Tiene alberquita
Bien ubicado cercano al Paseo Montejo. Muy buena atención de su personal. Limpio, cómodo. Lo único mal es que no servía el elevador durante mi estancia, pero me lo avisaron antes. Tiene alberquita
8
Linda
29 jan. 2024
·
Stannade 2 nätter
Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..
Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..
8
Rocky
12 apr. 2024
·
Stannade 2 nätter
Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.
Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.
6
Ruben rodriguez
10 juni 2023
·
Stannade 11 nätter
It was a good experience in this hotel, the only problem was the elevator, we stayed for two weeks and we only used it two days, the buffet was not good at all. Staff very friendly and at service 24/7.
It was a good experience in this hotel, the only problem was the elevator, we stayed for two weeks and we only used it two days, the buffet was not good at all. Staff very friendly and at service 24/7.
6
monica
19 feb. 2026
·
Stannade 5 nätter
Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.
Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.
8
Belen
6 sep. 2024
·
Stannade 1 natt
Nos gustó la piscina, tienen parking privado y eso está muy bien.
Nos gustó la piscina, tienen parking privado y eso está muy bien.
10
Marie
25 feb. 2025
·
Stannade 2 nätter
Hôtel accueillant. Propreté, personnel professionnel, efficace et gentil Prix très abordable Loin du bruit du Centro Le seul hic, l’eau de la piscine un peu froide. Nous revenons chaque année ici et nous y serons encore l’année prochaine.
Hôtel accueillant. Propreté, personnel professionnel, efficace et gentil Prix très abordable Loin du bruit du Centro Le seul hic, l’eau de la piscine un peu froide. Nous revenons chaque année ici et nous y serons encore l’année prochaine.
8
Paula
6 juni 2025
·
Stannade 4 nätter
The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.
The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många recensioner berömmer rena rum och välskötta gemensamma utrymmen. Andra rapporterar avlopps- eller fuktlukt, enstaka skadedjur och slitna handdukar, med städningen ibland missar saker som toalettartiklar eller handduksbyte.
Relaterade gästrecensioner
10
oliver
19 okt. 2025
·
Stannade 1 natt
Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay
Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay
4
Jose
2 jan. 2025
·
Stannade 1 natt
El hotel lo conozco de hace mucho tiempo. Ha decaído las limpieza, comodidad y calidad de los insumos. El personal de recepción de 10, el doorman de 11 el es el aire tienes las mejor actitud de servicio. Lo demás sucio y de malas calidad. Cucarachas en los baños de la piscina.
El hotel lo conozco de hace mucho tiempo. Ha decaído las limpieza, comodidad y calidad de los insumos. El personal de recepción de 10, el doorman de 11 el es el aire tienes las mejor actitud de servicio. Lo demás sucio y de malas calidad. Cucarachas en los baños de la piscina.
10
Héctor
18 sep. 2024
·
Stannade 3 nätter
Buen hotel para el precio solo la limpieza del baño no fue aseado adecuadamente
Buen hotel para el precio solo la limpieza del baño no fue aseado adecuadamente
2
John
10 feb. 2025
·
Stannade 6 nätter
There was a constant sewer smell in all areas of the hotel I would not recommend this hotel to anyone
There was a constant sewer smell in all areas of the hotel I would not recommend this hotel to anyone
6
Arturo
1 sep. 2025
·
Stannade 4 nätter
We liked that it had free parking. Priced ok. Pictures dont reflect wear and tear and poor maintenance of the propertt and grounds. Ie: torn curtains, rusted bath fixtures, poor lighting, sewer smell in parts of the hotel.
We liked that it had free parking. Priced ok. Pictures dont reflect wear and tear and poor maintenance of the propertt and grounds. Ie: torn curtains, rusted bath fixtures, poor lighting, sewer smell in parts of the hotel.
10
Sheila
6 feb. 2026
·
Stannade 1 natt
The room was very clean and everything functioned well. Staff wee pleasant and helpful.
The room was very clean and everything functioned well. Staff wee pleasant and helpful.
10
Luis
4 juni 2025
·
Stannade 1 natt
Muy limpios los cuartos
Muy limpios los cuartos
10
VIRIDIANA
15 dec. 2025
·
Stannade 1 natt
Excelente todo muy limpio y lindo.
Excelente todo muy limpio y lindo.
8
Dagoberto
9 dec. 2024
·
Stannade 6 nätter
Estuvo en términos generales bien, sin embargo durante los primeros días de estancia se percibía un olor a drenaje que fue solucionado. El resto bien realmente es un hotel agradable cerca de las zonas de interés y accesibles al centro de convenciones dónde se llevó a cabo el evento al que acudi
Estuvo en términos generales bien, sin embargo durante los primeros días de estancia se percibía un olor a drenaje que fue solucionado. El resto bien realmente es un hotel agradable cerca de las zonas de interés y accesibles al centro de convenciones dónde se llevó a cabo el evento al que acudi
6
Laura e
7 jan. 2024
·
Stannade 6 nätter
El hotel esta bien y limpio pero huele mal como a caño en la entrada y en el jardín
El hotel esta bien y limpio pero huele mal como a caño en la entrada y en el jardín
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen och sviterna är rymliga och bekväma, många med balkong och uppskattad AC. Nackdelar inkluderar dålig ljudisolering och buller från evenemang, kladdiga balkongdörrar eller lås, problem med TV eller Wi-Fi samt viss åldrande inredning.
Relaterade gästrecensioner
8
Arthur
6 dec. 2022
·
Stannade 19 331 nätter
The units are not very well noise insulated. One night there were a group of people partying down the hall until 2 am. There’s no easy way to call the front desk so I had to go downstairs to ask the concierge to ask them to be quiet. He did, but they were still pretty loud. Another night there were dogs barking at each other outside until 3 am. The setup of the shower also didn’t make a lot of sense and water pooled all over the floor even when I was trying to be careful. Despite wanting to be eco-friendly, I had to mop up the floor each night with my extra towel or else I’d easily slip going to the bathroom afterwards. Oh and my keycard kept resetting daily so I needed to get it fixed each day. Otherwise, a sufficiently clean place.
The units are not very well noise insulated. One night there were a group of people partying down the hall until 2 am. There’s no easy way to call the front desk so I had to go downstairs to ask the concierge to ask them to be quiet. He did, but they were still pretty loud. Another night there were dogs barking at each other outside until 3 am. The setup of the shower also didn’t make a lot of sense and water pooled all over the floor even when I was trying to be careful. Despite wanting to be eco-friendly, I had to mop up the floor each night with my extra towel or else I’d easily slip going to the bathroom afterwards. Oh and my keycard kept resetting daily so I needed to get it fixed each day. Otherwise, a sufficiently clean place.
10
Will
10 nov. 2025
·
Stannade 1 natt
Comfortable, clean and spacious rooms in a great location.
Comfortable, clean and spacious rooms in a great location.
10
Dawn
14 feb. 2025
·
Stannade 4 nätter
A nice surprise! The suite was even larger than we expected. The balcony had 2 glass sliding sets of doors to access it, and a small balcony off the kitchenette area. The beds were comfortable, plenty of hot water, great AC, refrigerator and coffee maker in the room. The pool was great & the garden beautiful! There is a pair of resident peacocks that live in the garden/pool area of the hotel. A male & female that are very calm, but you may hear them in the morning. There is also a school that backs up to the pool area, so if that kind of noise bothers you be sure you do get a room above the pool. We actually enjoyed the peacocks & the noise of children going to school! We did not eat at the restaurant. Sunday morning there was a band & the music was extremely loud. There are many great restaurants nearby, so we never tried the hotel restaurant again. Paseo 60 is 2 blocks away; it has restaurants, breweries, wine bar, shopping and a ADO bus station. Parque Santa Ana is about 8 blocks in the opposite direction. Paseo de Montejo & mansions, museum’s & interesting sights is about 3 blocks away. We would definitely stay again.
A nice surprise! The suite was even larger than we expected. The balcony had 2 glass sliding sets of doors to access it, and a small balcony off the kitchenette area. The beds were comfortable, plenty of hot water, great AC, refrigerator and coffee maker in the room. The pool was great & the garden beautiful! There is a pair of resident peacocks that live in the garden/pool area of the hotel. A male & female that are very calm, but you may hear them in the morning. There is also a school that backs up to the pool area, so if that kind of noise bothers you be sure you do get a room above the pool. We actually enjoyed the peacocks & the noise of children going to school! We did not eat at the restaurant. Sunday morning there was a band & the music was extremely loud. There are many great restaurants nearby, so we never tried the hotel restaurant again. Paseo 60 is 2 blocks away; it has restaurants, breweries, wine bar, shopping and a ADO bus station. Parque Santa Ana is about 8 blocks in the opposite direction. Paseo de Montejo & mansions, museum’s & interesting sights is about 3 blocks away. We would definitely stay again.
8
Olga
8 sep. 2025
·
Stannade 3 nätter
The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing.
The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing.
8
RAUL
18 mars 2025
·
Stannade 3 nätter
Good property. You need to take transportation to beach day. Very bad WIFI. Not able to use my laptop.
Good property. You need to take transportation to beach day. Very bad WIFI. Not able to use my laptop.
8
Jean-Louis
30 dec. 2021
·
Stannade 9 nätter
Très bel hôtel, propre, bien placé, personnel aimable, accueillant et serviable. Mais hôtel bruyant sans isolation phonique. On entend les télévisions des chambres voisines, les gens parler et claquer les portes, des enfants crier et courir dans les parties communes…
Très bel hôtel, propre, bien placé, personnel aimable, accueillant et serviable. Mais hôtel bruyant sans isolation phonique. On entend les télévisions des chambres voisines, les gens parler et claquer les portes, des enfants crier et courir dans les parties communes…
6
Leonel
27 juni 2025
·
Stannade 2 nätter
Overall, the hotel is OK. It's in a very convenient location. However, the rooms need better maintenance since our balcony door would not lock, and the towels were very old.
Overall, the hotel is OK. It's in a very convenient location. However, the rooms need better maintenance since our balcony door would not lock, and the towels were very old.
10
Kimberly
19 feb. 2025
·
Stannade 1 natt
Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine.
Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine.
8
Felix
3 okt. 2024
·
Stannade 3 nätter
Room was great. Sliding door to balcony stuck. Almost imposible for average old people or woman to opened.
Room was great. Sliding door to balcony stuck. Almost imposible for average old people or woman to opened.
8
Paula
6 juni 2025
·
Stannade 4 nätter
The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.
The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personalen beskrivs ofta som vänlig och hjälpsam, särskilt bagagehanterare och parkeringsvakter. Däremot kan service vid receptionen och i restaurangen vara inkonsekvent eller stelbent, med rapporter om oförskämdhet, dålig kommunikation och förvirring kring vad som ingår eller extra nycklar.
Relaterade gästrecensioner
10
Jonathan Donald
16 nov. 2025
·
Stannade 6 nätter
Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.
Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.
6
aurelia
8 dec. 2024
·
Stannade 2 nätter
En el restaurante ofrecen desayuno buffete, solo quería tomar un café. Me lo cobraron a 35 pesos lo cuál está bien, el café tibio, después vino el mesero a aclarar que si quería más café debía pagar otro porque no había refill, lo cuál me pareció de muy mal tacto hacia un huésped dado que al restaurante no le significa ningún costo adicional servir un refill de café al huésped durante un desayuno buffet. Deben cuidar más estos detalles porque habla muy mal del servicio y cuidado al huésped. El costo de dejar molesto al cliente por algo que no le significa costo adicional al hotel es perder al cliente y recibir reviews como está que mucha gente leerá.
En el restaurante ofrecen desayuno buffete, solo quería tomar un café. Me lo cobraron a 35 pesos lo cuál está bien, el café tibio, después vino el mesero a aclarar que si quería más café debía pagar otro porque no había refill, lo cuál me pareció de muy mal tacto hacia un huésped dado que al restaurante no le significa ningún costo adicional servir un refill de café al huésped durante un desayuno buffet. Deben cuidar más estos detalles porque habla muy mal del servicio y cuidado al huésped. El costo de dejar molesto al cliente por algo que no le significa costo adicional al hotel es perder al cliente y recibir reviews como está que mucha gente leerá.
6
monica
19 feb. 2026
·
Stannade 5 nätter
Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.
Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.
10
Jorge
7 feb. 2023
·
Stannade 1 natt
Great service, beautiful, clean and well kept Very surprised Will definitely stay here again Worth every penny
Great service, beautiful, clean and well kept Very surprised Will definitely stay here again Worth every penny
10
Judy
27 okt. 2025
·
Stannade 2 nätter
This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.
This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.
6
Israel
29 sep. 2025
·
Stannade 4 nätter
El lugar esta muy bien solo la atencion del personal de recepcion poco amables y cerrados al solicitar un poco mas de tiempo al hacer el Check Out. Apesar de que te entregan la habitacion hasta las 15:00 hrs
El lugar esta muy bien solo la atencion del personal de recepcion poco amables y cerrados al solicitar un poco mas de tiempo al hacer el Check Out. Apesar de que te entregan la habitacion hasta las 15:00 hrs
4
Marco
17 dec. 2024
·
Stannade 1 natt
Good price. Due to December Holidays festivities, the hotel is overcrowded with external customers for breakfast celebrations, Hotel staff do not care, not space for and is rude with guesses staying at hotel. Do not stay at this hotel during end of year holidays, as early as 12 Dec.
Good price. Due to December Holidays festivities, the hotel is overcrowded with external customers for breakfast celebrations, Hotel staff do not care, not space for and is rude with guesses staying at hotel. Do not stay at this hotel during end of year holidays, as early as 12 Dec.
10
Gary
1 maj 2024
·
Stannade 15 nätter
Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants. Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries. I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.
Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants. Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries. I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.
2
Ernesto Martinez
29 apr. 2024
·
Stannade 4 nätter
Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door
Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door
6
Samuel
20 sep. 2025
·
Stannade 1 natt
El hotel palacio maya, ha ido cambiando ya no es lo que era antes, llevo desde casi 4 años hospedándose aquí y en las últimas par de ocasiones he comprobado que ya es diferente, su personal ha cambiado y ya no son tan amables como solían ser, no hay comunicación entre ellos, aún no dan las 12 y ya te están llamando a tu habitación para pedirte que te salgas, siento que me ha ido decepcionando su servicio del personal, porque la locación la verdad es que es excelente pero su personal cada vez deja más que desear
El hotel palacio maya, ha ido cambiando ya no es lo que era antes, llevo desde casi 4 años hospedándose aquí y en las últimas par de ocasiones he comprobado que ya es diferente, su personal ha cambiado y ya no son tan amables como solían ser, no hay comunicación entre ellos, aún no dan las 12 y ya te están llamando a tu habitación para pedirte que te salgas, siento que me ha ido decepcionando su servicio del personal, porque la locación la verdad es que es excelente pero su personal cada vez deja más que desear
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Bekvämt läge bara några kvarter från Paseo Montejo, promenadavstånd till restauranger och sevärdheter. Vissa gäster tyckte att det var längre till det historiska centrumet än förväntat.
Relaterade gästrecensioner
10
Dulce María
11 aug. 2025
·
Stannade 2 nätter
El hotel está en una ubicación excelente, a unas pocas cuadras de Paseo Montejo. El personal excelente y la habitación limpia y cómoda. Comimos en el buffet de la mañana, que es muy variado y de buena calidad. Solo tuvimos un detalle con el baño, ya que la regadera salpicaba mucho y fue difícil regular el agua para que no inundara buena parte del baño. Sin embargo, al día siguiente la mucama nos dejó unas toallas para el piso y con eso resolvimos.
El hotel está en una ubicación excelente, a unas pocas cuadras de Paseo Montejo. El personal excelente y la habitación limpia y cómoda. Comimos en el buffet de la mañana, que es muy variado y de buena calidad. Solo tuvimos un detalle con el baño, ya que la regadera salpicaba mucho y fue difícil regular el agua para que no inundara buena parte del baño. Sin embargo, al día siguiente la mucama nos dejó unas toallas para el piso y con eso resolvimos.
8
Maria Gloria
1 sep. 2025
·
Stannade 3 nätter
El restaurant es bueno. la amabilidad del personal es muy buena. En la habitacion poco espacio para guardar la ropa. Colgar la ropa es imposible ya que los ganchos no se pueden sacar. En recepcion pedí de favor me cambiaran un billete y me dijeron que no tenian...siendo un hotel deben prestar servicio al cliente y apoyarlo. En recepcion pedi otra tarjeta para entrar a la habitacion ya que eramos 2 personas y tambien me la negaron. Muuy retirado del centro.
El restaurant es bueno. la amabilidad del personal es muy buena. En la habitacion poco espacio para guardar la ropa. Colgar la ropa es imposible ya que los ganchos no se pueden sacar. En recepcion pedí de favor me cambiaran un billete y me dijeron que no tenian...siendo un hotel deben prestar servicio al cliente y apoyarlo. En recepcion pedi otra tarjeta para entrar a la habitacion ya que eramos 2 personas y tambien me la negaron. Muuy retirado del centro.
8
sergio
25 apr. 2024
·
Stannade 6 nätter
En general es un buen hotel, limpio, las habitaciones son cómodas, los colchones para mi gusto han perdido algo de firmeza, el buffet en el desayuno está bien a secas, la alberca esta limpia no tiene calefacción pero con el calor que hace no hace falta, pero en la zona de la barra de bebidas nunca había nadie que atendiera. Se llega caminando fácilmente al Paseo Montejo, su estacionamiento es muy conveniente. Recomendaría este hotel como una buena opción para hospedarse en Mérida.
En general es un buen hotel, limpio, las habitaciones son cómodas, los colchones para mi gusto han perdido algo de firmeza, el buffet en el desayuno está bien a secas, la alberca esta limpia no tiene calefacción pero con el calor que hace no hace falta, pero en la zona de la barra de bebidas nunca había nadie que atendiera. Se llega caminando fácilmente al Paseo Montejo, su estacionamiento es muy conveniente. Recomendaría este hotel como una buena opción para hospedarse en Mérida.
10
Isaak
25 jan. 2025
·
Stannade 1 natt
Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating.
Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating.
10
Peter
14 maj 2023
·
Stannade 7 nätter
We stayed in this hotel for nine weeks and thought it was nice. It’s midsized, meaning not big and anonymous like the Hilton, yet not as small and intimate as some traditional family run hotels in Mexico. The hotel is a two and a half block walk to Montejo, which is a long walkable boulevard filled with restaurants and night spots, and perhaps a kilometer north of the Zocalo. So, it’s central but not in the middle of the crowds. Staff is friendly and prompt.
We stayed in this hotel for nine weeks and thought it was nice. It’s midsized, meaning not big and anonymous like the Hilton, yet not as small and intimate as some traditional family run hotels in Mexico. The hotel is a two and a half block walk to Montejo, which is a long walkable boulevard filled with restaurants and night spots, and perhaps a kilometer north of the Zocalo. So, it’s central but not in the middle of the crowds. Staff is friendly and prompt.
10
Juan
3 juli 2024
·
Stannade 11 nätter
Very pretty hotel and close to centro and paseo montejo
Very pretty hotel and close to centro and paseo montejo
10
Raul
8 apr. 2025
·
Stannade 3 nätter
Great Location
Great Location
8
Carlos
11 sep. 2025
·
Stannade 1 natt
Too far from centro historico
Too far from centro historico
8
Juan
20 mars 2023
·
Stannade 5 nätter
Faraway from downtown
Faraway from downtown
10
Antonio
3 mars 2025
·
Stannade 5 nätter
Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.
Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukostbuffén får ofta beröm för variationen. Kritiken fokuserar på långsam eller ojämnt service, mat som serveras ljummen, begränsade öppettider eller utbud samt trängsel eller prioritet till icke-gäster.
Relaterade gästrecensioner
6
Ricardo
13 nov. 2025
·
Stannade 3 nätter
La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet
La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet
10
Edgard
13 nov. 2025
·
Stannade 1 natt
La habitación estaba muy limpia y muy cómoda. El personal muy amable y el desayuno buffet estaba muy rico.
La habitación estaba muy limpia y muy cómoda. El personal muy amable y el desayuno buffet estaba muy rico.
8
DANIEL
7 apr. 2023
·
Stannade 5 nätter
La calidad del desayuno fue irregular
La calidad del desayuno fue irregular
6
HECTOR
21 dec. 2023
·
Stannade 5 nätter
El restaurante del hotel siempre está reservado , por lo que si llegas a desayunar a la 8 AM, probablemente no te dejen desayunar ahí. además cierra a las 12 pm, solo desayunos buffet.
El restaurante del hotel siempre está reservado , por lo que si llegas a desayunar a la 8 AM, probablemente no te dejen desayunar ahí. además cierra a las 12 pm, solo desayunos buffet.
8
gustavo adolfo villarespe
26 dec. 2022
·
Stannade 19 351 nätter
El restaurante del hotel es pésimo en cuanto a servicio y calidad de los alimentos que los sirven fríos
El restaurante del hotel es pésimo en cuanto a servicio y calidad de los alimentos que los sirven fríos
6
GABRIELA BECERRIL
21 aug. 2025
·
Stannade 8 nätter
We did not like the service. They do not have enough people to attend the restaurant or bar at the pool. The location is amazing. The gardens are beautiful.
We did not like the service. They do not have enough people to attend the restaurant or bar at the pool. The location is amazing. The gardens are beautiful.
8
Carolyn
12 maj 2024
·
Stannade 4 nätter
The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.
The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.
8
SILVIA
9 sep. 2024
·
Stannade 1 natt
ESTA BIEN UBICADO Y TIENE BUENAS INSTALACIONES PERO PESIMO SERVICIO DE ALIMENTOS. TAMBIEN REQUERE MANTENIMIENTO YA QUE HAY OLORES DESAGRADABLES EN AREAS COMUNES
ESTA BIEN UBICADO Y TIENE BUENAS INSTALACIONES PERO PESIMO SERVICIO DE ALIMENTOS. TAMBIEN REQUERE MANTENIMIENTO YA QUE HAY OLORES DESAGRADABLES EN AREAS COMUNES
8
gustavo adolfo villarespe
2 jan. 2023
·
Stannade 19 354 nätter
Todo está muy bien con excepción del restaurante que no tiene muy buena atención, es tardado y los alimentos no los sirven bien calientes
Todo está muy bien con excepción del restaurante que no tiene muy buena atención, es tardado y los alimentos no los sirven bien calientes
8
robert
14 jan. 2026
·
Stannade 2 nätter
Clean, beautiful property. Fabulous breakfast buffet
Clean, beautiful property. Fabulous breakfast buffet
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Pablo
för 4 veckor sedan
·
Stannade 1 natt
Ubicación ,precio y limpieza
Ubicación ,precio y limpieza
8
Eilen
för 5 veckor sedan
·
Stannade 8 nätter
El hotel en general esta bien, es decir, está centríco, las habitaciones son un poco reducidas y quizá faltaría actualizar las fotografías en la red, ya que las habitaciones se encuentran un poco desactualizadas, el área de la alberca es bonita, y la atención en general fue buena pero batallamos muchísimo al momento de la facturación.
El hotel en general esta bien, es decir, está centríco, las habitaciones son un poco reducidas y quizá faltaría actualizar las fotografías en la red, ya que las habitaciones se encuentran un poco desactualizadas, el área de la alberca es bonita, y la atención en general fue buena pero batallamos muchísimo al momento de la facturación.
10
Hector Manuel
31 juli 2026
·
Stannade 1 natt
Excelente ubicacion, ideal para vacacionar o ir de negocios
Excelente ubicacion, ideal para vacacionar o ir de negocios
10
Claudia
29 juli 2026
·
Stannade 3 nätter
Solo la regadera tenía un detalle pero me imagino que es por el tiempo
Solo la regadera tenía un detalle pero me imagino que es por el tiempo
10
Jesús Alfredo
27 juli 2026
·
Stannade 9 nätter
La habitación está muy bien, es justo para el precio que se paga, la limpieza es buena.
La habitación está muy bien, es justo para el precio que se paga, la limpieza es buena.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
november 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
december 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-11-01: 76.3137862775116USD
- 2026-11-02: 67.71646426653672USD
- 2026-11-03: 67.19377624007035USD
- 2026-11-04: 67.71024128086853USD
- 2026-11-05: 67.84449096962356USD
- 2026-11-06: 67.60902260126495USD
- 2026-11-07: 66.99355434930038USD
- 2026-11-08: 72.73754119967651USD
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- 2026-11-12: 67.75190748456573USD
- 2026-11-13: NO DATA
- 2026-11-14: 69.27077362297439USD
- 2026-11-15: 67.69432669002914USD
- 2026-11-16: 67.78441242688751USD
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- 2026-11-18: 68.29498380840683USD
- 2026-11-19: 69.53114676490402USD
- 2026-11-20: 66.82828382545853USD
- 2026-11-21: 66.61313959998321USD
- 2026-11-22: 67.87452382554245USD
- 2026-11-23: 69.36615852082443USD
- 2026-11-24: 68.32529466712188USD
- 2026-11-25: 66.88558661719894USD
- 2026-11-26: 66.92347625983429USD
- 2026-11-27: 68.37506999853515USD
- 2026-11-28: 68.07474143934631USD
- 2026-11-29: 69.06582996163559USD
- 2026-11-30: 69.06582996163559USD
- 2026-12-01: 66.97353387100982USD
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- 2026-12-03: 69.03579710571671USD
- 2026-12-04: 69.48789808375167USD
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- 2026-12-06: 68.41511523208237USD
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- 2026-12-10: 69.58520333937835USD
- 2026-12-11: 75.16412923725127USD
- 2026-12-12: 69.09319399071121USD
- 2026-12-13: 67.91456478212356USD
- 2026-12-14: 69.48789808375167USD
- 2026-12-15: 69.44464940259934USD
- 2026-12-16: 68.27696495024871USD
- 2026-12-17: 70.07693896221542USD
- 2026-12-18: 68.83557949191284USD
- 2026-12-19: 70.07693896221542USD
- 2026-12-20: 68.94845290412522USD
- 2026-12-21: 70.07693896221542USD
- 2026-12-22: 70.07693896221542USD
- 2026-12-23: 70.07693896221542USD
- 2026-12-24: 70.87781797136307USD
- 2026-12-25: 73.08023738500214USD
- 2026-12-26: 82.9594901666565USD
- 2026-12-27: 72.0827462444687USD
- 2026-12-28: 75.08243918483734USD
- 2026-12-29: 70.61232957798386USD
- 2026-12-30: 69.03579710571671USD
- 2026-12-31: 100.84232369508362USD
- 2027-01-01: 76.73317701885223USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Endast registrerade gäster är tillåtna på boendets rum.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för frukostbuffé: MXN 300 för vuxna och MXN 200 för barn
- Avgift för extrasäng: MXN 180.0 per dag
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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