Check-in time is from 3 pm to 11 pm. Please let us know if you will arrive later than 11 pm. Otherwise, your reservation could be cancelled.
If you arrive earlier, you can use the common facilities, bathrooms, and our luggage room.*
Check out: 11 a.m.
* Minors and pets are not allowed.*
Taxes not included. (21%)
CRUCIAL: By government regulation, upon check-in, you will be required to pay a fee of 35 MXN per night for the Island Sanitation Tax. (It is not possible to pay in advance).'
IMPORTANT:* High Season: from December 20 to January 20, ALL reservations will have a Non-Refundable condition (No changes or refunds apply).
CANCELLATION POLICIES:
Standard - Flexible: The client can cancel the reservation for free up to 72 hours, before the arrival date. Otherwise, you must pay the price of the first night. Does not require an advance payment. Non-Refundable: Changes or returns do not apply. To confirm the reservation, a full advance payment is required.*** In case of applying any charge, it will be made to the guarantee card with which you confirmed your reservation. ***
Check-in time is from 3 pm to 11 pm. Please let us know if you will arrive later than 11 pm. Otherwise, your reservation could be cancelled.
If you arrive earlier, you can use the common facilities, bathrooms, and our luggage room.*
Check out: 11 a.m.
* Minors and pets are not allowed.*
Taxes not included. (21%)
CRUCIAL: By government regulation, upon check-in, you will be required to pay a fee of 35 MXN per night for the Island Sanitation Tax. (It is not possible to pay in advance).'
IMPORTANT:* High Season: from December 20 to January 20, ALL reservations will have a Non-Refundable condition (No changes or refunds apply).
CANCELLATION POLICIES:
Standard - Flexible: The client can cancel the reservation for free up to 72 hours, before the arrival date. Otherwise, you must pay the price of the first night. Does not require an advance payment. Non-Refundable: Changes or returns do not apply. To confirm the reservation, a full advance payment is required.*** In case of applying any charge, it will be made to the guarantee card with which you confirmed your reservation. ***