Name: The Grand Plaza Hotel Smouha
Address: 14th May Avenue, Smouha, Sidi Jabir, Alexandria, Egypt, Alexandria, Alexandria Governorate, EG
Price range: $58–$92 per night
Rating: 7.9

What guests think

Across many reviews, The Grand Plaza Hotel Smouha is praised for friendly, professional staff and comfortable rooms, with guests appreciating convenient parking and a handy location near the Green Plaza mall, though it is not strictly central.

Breakfast is frequently described as good, while feedback on other meals is limited and occasionally mixed. Rooms are often spacious and comfortable, but several guests mention noise from neighboring rooms or nearby areas. Wi-Fi is generally reliable, and a few reviews note minor cleanliness or maintenance issues in spots like a slow-draining shower or the lobby seating area. Overall, a practical base for Alexandria.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site parking is available and convenient for drivers. Little else about facilities is consistently mentioned.

Related guest reviews

10

Meron

Dec 28, 2025

·

Stayed 1 night

Stayed one night at this hotel. It was stressful and we arrived late at night. After a near accident with a truck, asked my friends who drove me to stay and drive the day after. The hotel changed the room for us for a fee and managed to let us park at the property. Super service and very nice hotel. I would have definitely stayed if i had not booked an apartment in downtown prior to arrival.

10

Chengda

Dec 12, 2022

·

Stayed 1 night

Parking is very friendly. Staff were very helpful and friendly. Location is good. So, for visiting Alexandria with a self-drive car, this hotel is a very good option to stay.

10

Aref

Nov 19, 2025

·

Stayed 2 nights

Great hotel, reasonable price, great amenities, not central but not far from important places either. Helpful staff. Overall a good experience

8

Ahmed

Jun 26, 2022

·

Stayed 4 nights

Nice place,parking and friendly staff

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is generally solid with many noting clean rooms, though a few mention areas needing attention such as a slow-draining shower and an untidy lobby seating area.

Related guest reviews

6

Melanie

Sep 5, 2025

·

Stayed 1 night

The staff were helpful and nice, they sorted us twin rooms instead of doubles (I made an error when booking) but the rooms could have been cleaner and the shower took a long time to drain. Our room was right by the mosque so was loud in the evening but it didn’t wake us up for morning prayers - although reminders do need to be made to other guests about noise as our room was right by the lifts and I was woken by kids running about and shouting whilst waiting for the lift at 00:48!! Evening dinner options were limited, the buffet meal isn’t worth the 650le but room service was a lot more reasonable but check the ingredients of the food as not all mentioned on the menu. Breakfast was good and the WiFi generally worked well throughout the hotel and rooms. I wouldn’t say it’s a 4* hotel though.

8

pamela

Jan 31, 2025

·

Stayed 2 nights

Clean and great breakfast

10

HUIJEONG

Feb 5, 2026

·

Stayed 2 nights

직원분들 무척 친절하고 객실이 깨끗합니다..불편사항도 즉시 해결해

Translate

10

BILAL CAGLAR

Aug 11, 2025

·

Stayed 6 nights

Hello, my reservation was for August 5th-11th, but I arrived late, and that wasn't a problem. I was hesitant when I chose this hotel. But throughout my stay, I realized I made the right choice. The reception staff were very friendly and understanding, and they helped me with everything. The room was clean and comfortable. The air conditioning worked very well, and everything in the room was exactly as pictured. The room was cleaned daily, with new towels and toiletries daily, and a clean bed made. So, I'd like to thank all the hotel staff. They were all friendly and helpful. I will definitely choose this hotel again on my second visit. Thank you for everything.

10

Rehana

Aug 28, 2024

·

Stayed 1 night

I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..

8

Ruksana

Jan 28, 2026

·

Stayed 4 nights

Clean room, very helpful and friendly staff.

10

Robert

Jul 2, 2022

·

Stayed 2 nights

The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.

8

Khaled

Sep 16, 2025

·

Stayed 3 nights

The sitting area by the reception is not clean

10

HUIJEONG

Feb 6, 2026

·

Stayed 2 nights

직원분들 친절하고 조식이 훌륭합니다.시설이 깨끗하고 편리합니다..수압도 좋고 침대도 좋아요..적극 추천합니다

Translate

10

Amr

May 19, 2022

·

Stayed 3 nights

Very nice people and very clean rooms, Outstanding work from the manager 👏 👌 👍

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious, with generally reliable Wi-Fi. Several guests reported noise from neighboring rooms or nearby areas, and some found soundproofing weak.

Related guest reviews

8

Jennifer

May 11, 2024

·

Stayed 3 nights

This hotel was a saving-grace for me as I was originally staying at the Amwaj Hotel nowhere near Alexandria and that was awful. This hotel is in a great location in Alexandria, next to the Green Plaza complex. It felt very safe, the staff were friendly, and the room was comfortable.

8

Andrea

Apr 13, 2025

·

Stayed 3 nights

The internet was good, the bed comfortable, the breakfast okay. The stuff were kindly and helpful.

6

Melanie

Sep 5, 2025

·

Stayed 1 night

The staff were helpful and nice, they sorted us twin rooms instead of doubles (I made an error when booking) but the rooms could have been cleaner and the shower took a long time to drain. Our room was right by the mosque so was loud in the evening but it didn’t wake us up for morning prayers - although reminders do need to be made to other guests about noise as our room was right by the lifts and I was woken by kids running about and shouting whilst waiting for the lift at 00:48!! Evening dinner options were limited, the buffet meal isn’t worth the 650le but room service was a lot more reasonable but check the ingredients of the food as not all mentioned on the menu. Breakfast was good and the WiFi generally worked well throughout the hotel and rooms. I wouldn’t say it’s a 4* hotel though.

10

BILAL CAGLAR

Aug 11, 2025

·

Stayed 6 nights

Hello, my reservation was for August 5th-11th, but I arrived late, and that wasn't a problem. I was hesitant when I chose this hotel. But throughout my stay, I realized I made the right choice. The reception staff were very friendly and understanding, and they helped me with everything. The room was clean and comfortable. The air conditioning worked very well, and everything in the room was exactly as pictured. The room was cleaned daily, with new towels and toiletries daily, and a clean bed made. So, I'd like to thank all the hotel staff. They were all friendly and helpful. I will definitely choose this hotel again on my second visit. Thank you for everything.

10

Rehana

Aug 28, 2024

·

Stayed 1 night

I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..

10

Robert

Jul 2, 2022

·

Stayed 2 nights

The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.

8

Fatma

Aug 14, 2022

·

Stayed 1 night

Lovely hotel and friendly staff Only issue is the rooms are not sound proof. I could hear well out neighbouring rooms . On breakfast the beans were only Luke warm not hot enough for my taste

8

Nikki

May 20, 2024

·

Stayed 3 nights

I received excellent service upon arrival to departure. Respect was shown to me as a independent female and not a second class person. The suite was large and very quiet. I picked this hotel after leaving the horrible Hilton Cornish Thank you Grand Plaza

10

HUIJEONG

Feb 6, 2026

·

Stayed 2 nights

직원분들 친절하고 조식이 훌륭합니다.시설이 깨끗하고 편리합니다..수압도 좋고 침대도 좋아요..적극 추천합니다

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, professional, and responsive, with staff accommodating requests and resolving issues quickly. A few guests noted inconsistencies, including tip-seeking behavior from a porter.

Related guest reviews

10

Meron

Dec 28, 2025

·

Stayed 1 night

Stayed one night at this hotel. It was stressful and we arrived late at night. After a near accident with a truck, asked my friends who drove me to stay and drive the day after. The hotel changed the room for us for a fee and managed to let us park at the property. Super service and very nice hotel. I would have definitely stayed if i had not booked an apartment in downtown prior to arrival.

10

HUIJEONG

Feb 5, 2026

·

Stayed 2 nights

직원분들 무척 친절하고 객실이 깨끗합니다..불편사항도 즉시 해결해

Translate

10

BILAL CAGLAR

Aug 11, 2025

·

Stayed 6 nights

Hello, my reservation was for August 5th-11th, but I arrived late, and that wasn't a problem. I was hesitant when I chose this hotel. But throughout my stay, I realized I made the right choice. The reception staff were very friendly and understanding, and they helped me with everything. The room was clean and comfortable. The air conditioning worked very well, and everything in the room was exactly as pictured. The room was cleaned daily, with new towels and toiletries daily, and a clean bed made. So, I'd like to thank all the hotel staff. They were all friendly and helpful. I will definitely choose this hotel again on my second visit. Thank you for everything.

10

Rehana

Aug 28, 2024

·

Stayed 1 night

I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..

8

Ruksana

Jan 28, 2026

·

Stayed 4 nights

Clean room, very helpful and friendly staff.

10

Robert

Jul 2, 2022

·

Stayed 2 nights

The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.

8

Amin

Aug 10, 2025

·

Stayed 1 night

Not bad for the price. Some of the staff—especially the one helping with luggage—seemed more interested in getting a tip than actually helping. All the other staff were very professional.

8

Hany

Sep 7, 2025

·

Stayed 6 nights

It was a great experience, thank you for the professional staff.

8

Nikki

May 20, 2024

·

Stayed 3 nights

I received excellent service upon arrival to departure. Respect was shown to me as a independent female and not a second class person. The suite was large and very quiet. I picked this hotel after leaving the horrible Hilton Cornish Thank you Grand Plaza

10

HUIJEONG

Feb 6, 2026

·

Stayed 2 nights

직원분들 친절하고 조식이 훌륭합니다.시설이 깨끗하고 편리합니다..수압도 좋고 침대도 좋아요..적극 추천합니다

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient Alexandria location next to the Green Plaza mall, and guests generally feel safe with shops and restaurants nearby. Not central but accessible, and parking helps those arriving by car.

Related guest reviews

8

Jennifer

May 11, 2024

·

Stayed 3 nights

This hotel was a saving-grace for me as I was originally staying at the Amwaj Hotel nowhere near Alexandria and that was awful. This hotel is in a great location in Alexandria, next to the Green Plaza complex. It felt very safe, the staff were friendly, and the room was comfortable.

10

Meron

Dec 28, 2025

·

Stayed 1 night

Stayed one night at this hotel. It was stressful and we arrived late at night. After a near accident with a truck, asked my friends who drove me to stay and drive the day after. The hotel changed the room for us for a fee and managed to let us park at the property. Super service and very nice hotel. I would have definitely stayed if i had not booked an apartment in downtown prior to arrival.

10

Chengda

Dec 12, 2022

·

Stayed 1 night

Parking is very friendly. Staff were very helpful and friendly. Location is good. So, for visiting Alexandria with a self-drive car, this hotel is a very good option to stay.

10

Aref

Nov 19, 2025

·

Stayed 2 nights

Great hotel, reasonable price, great amenities, not central but not far from important places either. Helpful staff. Overall a good experience

10

Rehana

Aug 28, 2024

·

Stayed 1 night

I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good to excellent. A couple of comments note lukewarm items or limited dinner selection, but these are not widespread.

Related guest reviews

8

Andrea

Apr 13, 2025

·

Stayed 3 nights

The internet was good, the bed comfortable, the breakfast okay. The stuff were kindly and helpful.

6

Melanie

Sep 5, 2025

·

Stayed 1 night

The staff were helpful and nice, they sorted us twin rooms instead of doubles (I made an error when booking) but the rooms could have been cleaner and the shower took a long time to drain. Our room was right by the mosque so was loud in the evening but it didn’t wake us up for morning prayers - although reminders do need to be made to other guests about noise as our room was right by the lifts and I was woken by kids running about and shouting whilst waiting for the lift at 00:48!! Evening dinner options were limited, the buffet meal isn’t worth the 650le but room service was a lot more reasonable but check the ingredients of the food as not all mentioned on the menu. Breakfast was good and the WiFi generally worked well throughout the hotel and rooms. I wouldn’t say it’s a 4* hotel though.

8

pamela

Jan 31, 2025

·

Stayed 2 nights

Clean and great breakfast

10

Robert

Jul 2, 2022

·

Stayed 2 nights

The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.

8

Fatma

Aug 14, 2022

·

Stayed 1 night

Lovely hotel and friendly staff Only issue is the rooms are not sound proof. I could hear well out neighbouring rooms . On breakfast the beans were only Luke warm not hot enough for my taste

10

HUIJEONG

Feb 6, 2026

·

Stayed 2 nights

직원분들 친절하고 조식이 훌륭합니다.시설이 깨끗하고 편리합니다..수압도 좋고 침대도 좋아요..적극 추천합니다

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$50
February	$48
March	$45
April	$44
May	$46
June	$59
July	$56
August	$53
September	$52
October	$50
November	$46
December	$46

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $73
20 $62	21 $60	22 $61	23 $60	24 $60	25 $58	26 $61
27 $59	28 $62	29 $60	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
				1 $61	2 $61	3 $61
4 $61	5 $61	6 $61	7 $61	8 $65	9 $66	10 $66
11 $68	12 $66	13 $67	14 $66	15 $66	16 $67	17 $67
18 $67	19 $67	20 $67	21 $67	22 $68	23 $68	24 $68
25	26 $92	27	28 $67	29 $68	30 $68	31 $67

The Grand Plaza Hotel Smouha

Prices for The Grand Plaza Hotel Smouha

Monthly average prices

About this property

Location

Room options

Family Room

Standard Single Room

Superior Single Room

Standard Triple Room

Junior Suite

Standard Room

Superior Room

Guest reviews of The Grand Plaza Hotel Smouha

What guests think

Property Policies

Check-in instructions

FAQs about The Grand Plaza Hotel Smouha

Considering this hotel for your Alexandria trip?

Prices for upcoming dates