Name: Holiday Inn Express & Suites - Cincinnati North - Liberty Way by IHG
Address: 7750 Liberty Field Drive, Cincinnati, Ohio, United States of America, Cincinnati, Ohio, US
Price range: $81–$182 per night
Rating: 8.33

What guests think

At Holiday Inn Express & Suites - Cincinnati North - Liberty Way by IHG, travelers frequently highlight friendly staff and a well-liked breakfast, plus clean spaces and spacious rooms in a convenient location near I-75, shopping, and dining.

Several reviews mention pool closures or issues, and some guests encountered room problems like weak or no hot water and intermittent air conditioning. Housekeeping and maintenance are generally fine but can be inconsistent, with occasional dust, stains, or missed service. Breakfast is often praised yet sometimes runs low or is limited, especially during busy times. Expect a comfortable, convenient stay with standout staff, but verify pool status and room utilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Some guests liked the fitness area and enjoyed the pool when available, but several reviews report the pool being closed or overly chlorinated; parking is mostly adequate, with an occasional complaint.

Related guest reviews

10

Kelly

Feb 17, 2025

·

Stayed 1 night

We truly enjoyed ourselves at this location. Our check in was super smooth & Ed made sure our rooms were clean & ready for us. My daughter and her friends enjoyed the pool & workout facilities. I enjoyed my comfy bed & quiet room.

4

Herbert

Sep 23, 2023

·

Stayed 2 nights

Staff was not friendly and was arguing in the lobby. Indoor pool was closed. Pancake maker was broken.

8

Robert

Jan 8, 2024

·

Stayed 2 nights

My son and his family also stayed. We have stayed there before with no issues. We found the staff knowledgeable, friendly, and helpful. Our issue was as follows. The grandchildren love the pool but when we arrived and checked in we were notified the pool was not open If we were informed of this before check-in, we would have stayed at a different location. Posting on website would have sufficient Otherwise, nice stay.

6

Esraa

Apr 20, 2024

·

Stayed 1 night

The pool was not open and they didn’t specify on the website and advised that we drive to another hotel to swim !!

8

Charmaine

Mar 4, 2024

·

The hotel was clean and the breakfast was great. Unfortunately, We booked this hotel for the pool. We wanted to take our 6 year old swimming. However, when we went to swim we were told it was closed for construction. This was not advertised when we booked. Had we know we would have booked another hotel.

10

tasha

Sep 20, 2024

·

Stayed 1 night

Limited parking is the only Complaint otherwise it’s a terrific place to stay while on the road

10

Jason

Nov 24, 2024

·

Stayed 1 night

No issues. Lovely pool, good fitness center, good breakfast and relatively quiet. Beds are kind of soft.

10

Erica

Jun 16, 2025

·

Stayed 3 nights

Very clean and quiet. The staff were all incredibly friendly and nice. The breakfast was delicious, the pool area was well maintained. Highly recommend staying here! Will choose it each time we travel to the area.

8

Jose

Aug 27, 2024

·

Stayed 1 night

Clean room, convenient parking.

10

Kevin

Jun 29, 2025

·

Stayed 2 nights

Disappointed in the pool way too much chlorine and very cloudy. That’s what the grandson was looking for.

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Cleanliness

Many describe the hotel and rooms as very clean and modern, but housekeeping can be inconsistent with occasional dust, stains, hair, or missed bathroom cleaning.

Related guest reviews

6

Rachel

Jul 28, 2025

·

Stayed 1 night

The staff was very friendly and very helpful! The room was spacious. Bathroom is a great size. Carpets appeared stained. Comforter and bed sheets were stained. I called and asked for replacements. They brought up new set. Surfaces appeared clean. Construction is happening all around hotel. Property looked sketchy when we first arrived. Location is close to interstate and nearby many things to do. We were in a room next to elevators which are very noisy!

10

AMJAD

Jul 19, 2025

·

Stayed 1 night

Clean, renovated

10

Melinda

Aug 22, 2025

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Stayed 1 night

It seemed like the room had not been stayed in for a while so the desk bench and towels had dust but everything else was fine. Bed was comfy and clean, no bed bugs, bathroom was clean, floors and mirrors were clean. Just a little dusty.

8

Agnieszka

Aug 12, 2025

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Stayed 2 nights

2 night stay for Cincy Open. Very nice staff. Comfortable room but bathroom was not the cleanest, especially the shower area.

10

Gary

Oct 9, 2024

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Stayed 1 night

Beautiful hotel. Nice room very comfy bed. Great breakfast! Only 2 bad things were the mold on the shower ceiling in room 217. The other thing is the water pressure was terrible l!

10

Gregory

Jan 3, 2025

·

Stayed 3 nights

Nice clean room , great continental breakfast, friendly staff, enjoyed our stay

10

JESSICA

Jan 15, 2025

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Stayed 1 night

Overall, the property was nice. Newly built but I hate to admit the cleaning of the rooms were not up to par. Hair all over the bathroom floor & in shower. Finger print marks on head boards and doors. Very visible stains (wouldn’t be appropriate to state what kind of stains they are) on the couch in the room. Rooms definitely need to be cleaned better.

10

Colleen

Aug 19, 2025

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Stayed 1 night

The property was very nice and the room was very clean.

8

Sandra

Jun 3, 2023

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Stayed 1 night

They had a plentiful delicious breakfast. They were very polite and helpful. The only problem we had was that Housekeeping had walked out that day (the front desk told us that and said they would correct anything that was missed). The beds were somewhat messy, wrinkled and not quite made but they looked clean so we decided that was ok. We did not notice any other problems until showering that night. The tub had not been cleaned. Yuck.

10

Peter

Jan 3, 2025

·

Stayed 1 night

Very clean everywhere. Breakfast was great. All the staffs are very friendly. Bed and mattress, pillows are so comfortable too. Overall we will be back next year again.

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Rooms

Rooms are spacious and comfortable with modern furnishings, but recurring issues include weak or no hot water, AC not working in some rooms, highway noise, and light leakage from ground-floor curtains; Wi-Fi speed drew a complaint.

Related guest reviews

10

Lee

Aug 27, 2024

·

Stayed 1 night

The only problem I had with my stay was stayed on the ground floor and the curtains didn’t block out the parking lot lights and it kept me up that’s the reason for four stars

10

Zulmarie

Nov 18, 2024

·

Stayed 4 nights

Everything was good. Beds were comfortable and room was clean. Only thing I will change is the wifi speed wish it was very bad and also recommendation of making room fixes when guest rooms are empty.

8

Amy

May 22, 2025

·

Stayed 1 night

Water for our showers was not hot

8

Nazgul

Sep 1, 2024

·

Stayed 2 nights

Convenient location, friendly staff. Little noisy, due to being close to highway, but wouldn’t mind staying here again.

2

Alexander

Mar 9, 2025

·

Stayed 2 nights

The room was nice. However the lack of A/C made the room go up to 75-80 degrees and it was miserable. Woke up sweating in the middle of the night which then had to shower with cold water cause it was so hot in there. Then slept with no covers. Honestly the worst sleep ever. Went downstairs to ask for help on the fan and if they had any extra normal fans, which they said they did not, then said leave it at 66 and it will then start in an hour. We did that and it did not. Honestly worst experience and it was so hot. No help or anything really. Very disappointed and work up sweating every morning. Did not make my weekend easy at all. Preferred to stay away all day from the hotel than go back cause it was so hot.

8

Omiera

Aug 31, 2025

·

Stayed 1 night

The hotel was on point. Clean, rooms were huge, bathroom were nice and big. The only thing we didn't like was the bed was so so hard. We woke up cause our bodies hurt. That was the only downfall.

4

Patricia

Jun 2, 2025

·

Stayed 2 nights

Did not like as no hot water. Did like the breakfast and the woman that worked in the kitchen. Extremely helpful and friendly. However will not be staying there again.

6

Shakera

Jun 2, 2025

·

Stayed 2 nights

There was no hot waters in our room. Other than that the stay was ok

6

David

May 5, 2024

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Stayed 2 nights

Great location for us near where my son lives. Room was clean quiet. Only issue was AC did not work. Told desk person and they said you have to keep thermostat at 68 for it to work. First night was too warm and stale with no air flow. Requested desk to move us, they accommodated....better sleep second night. They knew AC wasn't working when they assigned us to the room via notes in their system revealed during discussion with desk. So, why would they put us in that room to begin with? Had they been busier, we would not have been able to change rooms :-(

6

Cynthia

Aug 4, 2025

·

Stayed 1 night

The sink was clogged, the coffee maker not working correctly, no conditioner in the shower. The room was clean. At 9:05 a.m. Breakfast was almost gone, but the woman in charge of breakfast said she would make more, didn't want to wait and didn't want to make her make breakfast for 25 more minutes left of breakfast. She was friendly

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Service

Service is frequently praised as friendly, accommodating, and helpful at the front desk and during breakfast; a few guests experienced miscommunication, staffing shortages, or poor handling of room requests.

Related guest reviews

6

Rita

Feb 21, 2025

·

Stayed 1 night

The general manager needs a class in customer service. Told us a bold face lie. When we booked the room we stated we wanted a room with a walk in shower, no tub. When we went to the room and found a tub I went right down and stated there was a tub. My husband has his foot in a boot because of a break. We were told there was not one. Now I think there might have been 10 to 15 cars/trucks in the lot. I went back to the room, and on my way we met cleaning lady and she said they had a lot of rooms with no tub. Very displeased with the service.

10

Evan

Aug 19, 2025

·

Stayed 2 nights

Wonderful property. Lindsey at check in was very cordial and nice to talk to.

10

Collin

Sep 5, 2025

·

Stayed 3 nights

Came for the Cincy open and stayed a few days. Clean room and concierge was very nice- the lady at the front was super helpful (forgot her name).

6

Jasmine

Feb 11, 2024

·

Stayed 1 night

I loved the hotel in general, however I was not impressed with the front desks service. We called to see if they offered an early check in and she was yelling at me, and she hung up on me! She apologized once we arrived, I just didn’t understand the hostility.

10

Wael

Jul 6, 2025

·

Stayed 4 nights

Nice, clean great service

10

William

Jan 10, 2024

·

Stayed 2 nights

The staff was all very friendly and helpful. They couldn’t give us the room we had reserved. They were very apologetic and reduced our room price and gave us extra points.

8

Clare

Jul 1, 2025

·

Stayed 1 night

The staffs working in Holiday Inn demonstrated a more friendly attitude, also their rules of membership regarding benefits showed a more caring customer service comparing with my experiences with Hilton and Marriott within a few couple of days.

10

Johnny

Mar 9, 2025

·

Stayed 5 nights

Great, courteous staff were willing to do whatever was needed for a comfortable stay!

10

Kathy

Jul 15, 2025

·

Stayed 1 night

Coming from a not so great hotel in another city this was a breath of fresh air. Comfortable, clean with full amenities. Had a slight billing issue and Kayelynn was extremely helpful in trying to rectify. Not yet resolved but confident it will be. Staff at breakfast so kind and personable. Went out of her way to serve us. Great hotel!!!

10

Terri

Jul 16, 2023

·

Stayed 1 night

We were very happy with our stay. Alyssa (or Elisa) at the front desk was so kind and helpful. She was able to get us in our room a bit early so we could get ready for a family wedding. Our room was clean, spacious and had everything that we needed. The housekeeping staff were friendly and were hard workders. The breakfast in the morning was great. The breakfast bar had something for everyone! We will stay there again when we visit family in West Chester!

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Location

Conveniently off I-75 and close to Liberty Center, shopping, dining, and area venues; many found it quiet, though nearby construction was noted and walkability varies.

Related guest reviews

10

Susan

Jun 17, 2025

·

Stayed 1 night

Hotel was a perfect option for short stay in Cincy. Clean, quiet, and easy to access. Very close to restaurants and shopping, Children’s Hospital, and interstate. Only downside was nearby construction. Otherwise perfect stay.

10

MONJULA

Sep 25, 2024

·

Stayed 1 night

newer, clean, convenient, great area.

10

Joseph

Apr 5, 2025

·

Stayed 1 night

Easy to get to right off the highway. Quiet.

10

marcia

Feb 26, 2025

·

Stayed 4 nights

Great location

10

Wendy

Jan 4, 2025

·

Stayed 1 night

Clean conveniently located off I75. Lots of eating options 3-4 minutes away.

10

Arlene

Aug 13, 2025

·

Stayed 3 nights

Quiet and right off freeway, 15 minutes from Lindner Family Tennis Center

10

Shannon

Aug 11, 2025

·

Stayed 5 nights

Nothing close to walk to. very misleading

10

Bishnu

Mar 24, 2025

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Stayed 2 nights

Great place to stay. friendly staff and clean rooms. Surrounding areas are under construction so little dusty. lots of places to eat near by and we really like that it's only 10 mins from the Blue Ash Sports Center. Free Breakfast is minimal and small refrigerator was broken but the lady attending the area was super nice and brought what we needed right away (milk). Coffee machine was best part - one of the best coffee from the machine I've had. Definitely will stay here again.

10

Murray

Sep 17, 2024

·

Stayed 1 night

The hotel is close to shopping and dining options. The area is quiet while being close to highway access. The hotel is well maintained and in good condition.

10

Tammy

Feb 8, 2025

·

Stayed 1 night

Newer hotel. Easy access to shopping, restaurants and highway. Front desk was very kind.

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Dining

Breakfast is widely complimented for taste, variety, and a standout attendant, but multiple reviews note items running out, equipment issues, or reduced service on certain days.

Related guest reviews

4

Herbert

Sep 23, 2023

·

Stayed 2 nights

Staff was not friendly and was arguing in the lobby. Indoor pool was closed. Pancake maker was broken.

10

Angela

Oct 7, 2025

·

Stayed 2 nights

This was the best hotel I have had. The wonderful woman running the breakfast service was kind and amazing!!! Thank you

10

Kacee

Apr 19, 2025

·

Stayed 1 night

Wonderful rooms! What space and nice beds. Shower was awesome. The breakfast was great, not just good. The sausage gravy biscuits were on spot and had good eggs and choice of both meats. Pancakes and muffins and bagels too! A . It was so close to the Liberty square with all the stores and restaurants and mall!

8

CHRISTINA

Nov 29, 2025

·

Stayed 2 nights

Breakfast waa great!

4

Benjamin

Feb 24, 2023

·

Stayed 1 night

Went to breakfast approx. 8:45am. Not much out, no eggs, pancake machine not working. Most dishes empty. Asked employee in area if they were bringing out more as breakfast ran until 10am. She walked away without saying anything. Waited a little longer and asked front desk. They said they would be brining out more shortly. About 10 mins later, employee came out and started taking away breakfast items. Said breakfast is over. Asked front desk for manager, said there were not any but gave me number of one to call. Called and left message. Still no return call. Employees did not have any clue what was happening or any desire to provide customer service. Hotel was clean and new.

10

Michelle

Sep 30, 2025

·

Stayed 3 nights

Loved the breakfast and our breakfast attendant, she was wonderful! Shower pressure was great and bed was comfy, we would stay again.

10

Gerrie

Dec 2, 2024

·

Stayed 1 night

Breakfast bar food was cold.

10

Denise

Jan 7, 2025

·

Stayed 1 night

Amazing hotel, great breakfast options, friendly staff. Would stay again. 10/10 would recommend

6

Leslie

Aug 6, 2023

·

Stayed 1 night

We didn’t like they canceled their hot breakfast with no explanation, so we didn’t get what we paid for and the bathroom was not super clean.

8

Deborah

Aug 18, 2025

·

Stayed 3 nights

The rooms are not cleaned daily and I had to ask for daily towels and the hand sosp, body wash and shampoo were empty. The breakfast closes at 9:30 during the week, however everyone that was attending the Cincinnati Open were coming to breakfast between 8:30 and 9:30 and food supplies were low and the poor women that was in charge seemed overwhelmed trying to meet everyone's needs. Overall the facility was clean and the staff was very friendly and helpful.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$97
March	$92
April	$138
May	$108
June	$114
July	$148
August	$157
September	$113
October	$115
November	$96
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $91	15 $92	16 $91	17 $91	18 $117	19 $112
20 $90	21 $90	22 $96	23 $96	24 $92	25 $181	26 $182
27 $95	28 $95	29 $99	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $136	3 $137
4 $104	5 $112	6 $115	7 $115	8 $93	9 $160	10 $166
11 $108	12 $103	13 $102	14 $96	15 $101	16 $164	17 $159
18 $101	19 $93	20 $93	21 $93	22 $90	23 $117	24 $117
25 $97	26 $93	27 $101	28 $93	29 $81	30 $105	31 $104

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed

Suite, 2 Queen Beds, Mobility Accessible (Communications)

Standard Room, 1 King Bed

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Cincinnati North - Liberty Way by IHG

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