Modern Luxury in the Catskills! New 7 Bedroom Home

We were there to celebrate our parents 85th and 90th birthday. Although the property looked nice online and when we arrived, we soon found out it had some major plumbing issues which we encountered on our first evening. We reached out immediately and the owners took a while to get back to us and then finally promised a plumber the next morning by 10am. By the next morning our plumbing situation got rapidly worse and we had raw sewage backing up into both downstairs bathrooms and showers. The odor was awful and we had to leave all the windows and doors open which then attracted flies. The plumber never came and we waited around all day for another plumber to arrive and they didn’t arrive until after 1:30pm. We could not use the facilities or running water so we reached out again to the owners as our parents special birthday dinner was supposed to be that evening at 6:30pm and no one could shower or get ready. They finally called and arranged for another vrbo house to use bathrooms and showers. Unfortunately, the plumbers had to remove two toilets completely bring in a lot of noisy machinery and open up the septic system and they didn’t leave until almost 6pm. We had to cancel our dinner that evening as a result of how long it took. We wasted an entire day of dealing with plumbers and cleaners when we should have been enjoying a peaceful and relaxing time with our parents and family.