波士頓布倫特里萬豪長住飯店

Friendly staff, excellent hot breakfast options, and super clean. Only downside was there was not a bar in the hotel itself, just in the restaurant next door.

Clean, a lot of variety for breakfast, pool was a bit colder and couldn't really use it, staff is really nice, location next to a lot of stores. Overall very nice hotel and would come back.

The breakfast was great. Had issues with the pool being cold . Requested a later check out because my husband was feeling ill and they could not accomondate me.

If a the pool’s hours are 7 am to 10 pm, you shouldn’t put chemicals in the pool and close it for an hour from 8 am to 9 am. Do the maintenance outside of your established pool hours. It’s a huge disappointment when you have two little kids looking forward to using the pool and they can’t before you check out/need to leave. We paid for a hotel with a pool for a reason, if we wanted to be inconvenienced like that on vacation, we’d go to a cheaper hotel without a pool. The person at the front desk offered no apology and just seemed to not care, but that’s just the way the world is now, nobody seems to care about providing a positive customer service experience.

Two night stay while visiting Boston with daughter and granddaughter. Pool was clean and well maintained. Front desk was very friendly and attentive. Breakfast was great with many healthy options in addition to waffles! 20 minute drive to Aquarium and museums. Hotel right off highway but well insulated from sound and clean. Restaurant was great and we did takeout which was quick and delish. There is a large mall nearby for shopping etc. Great experience and plan to go there again!

The room was very clean , the staff was courteous plus the pool was a bonus

Stayed here due to a home maintenance emergency. Staff were very welcome and went above and beyond from check in to check out. I will definitely return for staycation. The property was extremely clean. The kids loved the breakfast. The pool and work out room clean and well maintained. Every interaction from staff was pleas and with a smile!

The hotel served us and our two pets very well for a 6 night stay while our daughter attended a camp at nearby Stonehill College. Pros : The suite was very spacious and clean with two TVs, kitchen and everything was in working order The breakfast buffet had wonderful options with some even changing every day Pet friendly they even have a hotel dog. The pet walk behind the hotel was perfect for our two mini schnauzers they even had bags available. Not sure the area would be good enough for a large dog though. The Location near restaurants and shopping was so convenient. The hotel doesn’t have a bar, but it was easy enough to walk next-door to the 110 grill for a nightcap. Transportation out of the area was easy enough to get to Quincy MTBA or marina Ferry, Boston, Wollaston Beach, Nantasket Beach, Hull, Hingham Ferry, foxborough you name it Saw Some folks had fun in the pool. Cons: Just One elevator pair on one side of the building. Was broken for a bit one of the days and so up/down 4 double flights of stairs we went. Hallway area rug/decor is dated but not worn. Connivence store is not really a store rather just two walls of stuff Security - no key needed to enter or ride elevators no safes in the room A few odd characters here and there on a couple days Noise - Heard children running above til 2 am 1 night couldn’t sleep without white noise app playing

The only reason I booked this hotel is to swim. The pool is closed. I would like a refund, please.

Phenomenal staff, everything so clean, and dog friendly!

The bed spread was dirty

Staff was fantastic rooms were very clean

Very nice and clean hotel with friendly staff!

Very happy with the hotel. But, someone needs to clean the rooms better. Above the closet area there was significant dust and dirt hanging down.

My family recently stayed at the Residence Inn in Braintree. The front desk staff was extremely friendly, especially during check-in. The rooms were spacious and clean. The breakfast area was clean and there were options such as fresh fruit and bagels. The hotel is within walking distance to the South Shore Plaza so there was plenty of food options if you didn't feel like traveling too far. We would highly recommend this hotel.

Very clean, all staff friendly and includes healthy breakfast

Cockroaches

Hotel is very clean. The breakfast is great, better than most hotels.

The Staff at Resident Inn, Braintree are amazing, the Front Desk Staff are so welcoming and accommodating they make you feel like family. Rooms are Super clean, very nice. The common areas are welcoming and relaxing. All of the Cleaning Staff were very nice and do a great job at keeping everything in order. We will Always stay here when needing a place to stay long or short term. Thank you Resident Inn, Braintree

The rooms were extremely clean and spacious.

We truly enjoyed our state in one of the suits. It was three of us and we were all confortable. What a beautiful bathroom. Plus microwave and small kitchen and all. Breakfast was awesome! The people complaining about the cars and highway being so close, I don’t know what they were talking about. We could barely hear anything. Will def consider this place on my next visit.

Everything was wonderful except internet didn’t allow my grandson to use IPad. Breakfast was an added treat!

Great hotel. Immaculately clean. Studio suite was very large and had a full kitchen. Staff was very friendly and helpful. Expensive, but that’s Boston area in the summer.

This location may not be as quiet as you would think, it is facing a major highway, plus next door talks a bit louder you can hear them.

Very quiet rooms and the place was well kept up. The free breakfast was great also.

Very Noisy

Clean, spacious, good amenities

Great rooms (spacious with kitchens)

The suite was great.

The property is topnotch but near a highway, which makes the place pretty noisy specially at night.

The staff and hotel are absolutely top notch!! The service is the best you will receive. One the cleanest hotels I’ve ever stayed at. Everyone is beyond friendly and accommodating. Will always be a repeat customer!

My son loved the pool, the room was very nice. The reason for 3stars is the woman running brunch were very rude. They rushed you out made you feel you shouldnt be there and then without notice shut the doors so they could clean up without interruption. My son was sitting at a table where i could see him and i looked up and just see shut doora. Another gentlemen had similar incident his daughter walked in and yhey shut the doors with her in it. He was upset and told the front desk whom really did nothing. Front desk was very friendly and helpful to us at check in and check out but a manager should have stepped in and helped the man. No reaso. To shut the doors they can clean up and wait for wveryone to clear out and then shut them. Everything felt rushed and very uncomftable. If i did go back id just skip the brunch all together.

This hotel feels like home. All the staff are pleasant, helpful, and professional. The entire hotel is clean. The breakfast has many options to choose from. The guests are also nice. It's absolutely family friendly.

Excellent service!!!!!

We stayed for 4 nights for our daughter’s wedding. Checkin was super efficient with Francisco who was friendly with us arriving close to midnight from our Chicago flight. Room crew was respectful and replaced the sheets and towels daily, even washing the plates and glasses we left in the sink. Overall a great stay in Quincy/Braintree area near Boston on a location close to the mall and restaurants.

Welcoming staff when we arrived (@7pm), great room, and charming lobby and breakfast area

We stayed at this property because of a power outage in our neighborhood. I had to book a hotel quickly and we had to bring our dog with us. I made the mistake of assuming the pet fee will be $50 after speaking with a Marriott customer service rep, who quoted the rate when I called to confirm the hotel is dog friendly before booking. Once we got to the hotel the pet fee was $150 for 1 night for 1 x 20 pound dog. Highway robbery. We’ve stayed in multiple hotels with our dog and some of them 4 and 5 diamond properties and we have never been charged more than $75. The front desk agent refused to believe us we spoke with a Marriott representative and said we should have called the hotel directly. We called the number that pops online for the Braintree location. The hotel is mediocre at best and it cost us $416 per night. Stay someplace else.

If a the pool’s hours are 7 am to 10 pm, you shouldn’t put chemicals in the pool and close it for an hour from 8 am to 9 am. Do the maintenance outside of your established pool hours. It’s a huge disappointment when you have two little kids looking forward to using the pool and they can’t before you check out/need to leave. We paid for a hotel with a pool for a reason, if we wanted to be inconvenienced like that on vacation, we’d go to a cheaper hotel without a pool. The person at the front desk offered no apology and just seemed to not care, but that’s just the way the world is now, nobody seems to care about providing a positive customer service experience.

Staff was amazing very friendly and accommodating and the rooms are nice

I had a reservation in Boston, but since it was snowing, I decided to exit and stay there. I book a suite. For my request, I wrote a preferred high way of view. What I got was trash view and noise in the background. I asked the front desk to make a change. Her responded, "I can only down size your room." That was very rude in my opinion.

Great hotel in an equally great location! 15 minutes to the city, plenty of options for food around. Easiest to from and to the airport I can remember in Boston. Pool was fabulous, breakfast was great every day. Staff is super friendly, even by Massachusetts standards... Highly recommend.

Everything is near the hotel.

Conveniently located across from the mall, within walking distance of restaurants and the Logan Express bus.

My family recently stayed at the Residence Inn in Braintree. The front desk staff was extremely friendly, especially during check-in. The rooms were spacious and clean. The breakfast area was clean and there were options such as fresh fruit and bagels. The hotel is within walking distance to the South Shore Plaza so there was plenty of food options if you didn't feel like traveling too far. We would highly recommend this hotel.

Ideal for travelers utilizing the Logan Express!

The hotel was very clean with a variety a breakfast options, friendly staff, and nice outside patio. It was a great location close to downtown Boston and Gillette stadium, with easy access on and off the interstate. Also across from a mall and near restaurants. Will definitely choose this location again when in the area.

Loved the location

Easy access from Malden - near food pleasant hotel

The property is topnotch but near a highway, which makes the place pretty noisy specially at night.

This hotel is in a perfect location. Close to everything you would need. Rooms are amazing and very clean!

Friendly staff, excellent hot breakfast options, and super clean. Only downside was there was not a bar in the hotel itself, just in the restaurant next door.

My son loved the pool, the room was very nice. The reason for 3stars is the woman running brunch were very rude. They rushed you out made you feel you shouldnt be there and then without notice shut the doors so they could clean up without interruption. My son was sitting at a table where i could see him and i looked up and just see shut doora. Another gentlemen had similar incident his daughter walked in and yhey shut the doors with her in it. He was upset and told the front desk whom really did nothing. Front desk was very friendly and helpful to us at check in and check out but a manager should have stepped in and helped the man. No reaso. To shut the doors they can clean up and wait for wveryone to clear out and then shut them. Everything felt rushed and very uncomftable. If i did go back id just skip the brunch all together.

Great hotel. Easy check in. Friendly staff. Hotel was clean and quiet. Best breakfast we ever had at any hotel we have stayed at. Thanks to everyone

Very quiet rooms and the place was well kept up. The free breakfast was great also.

We stayed with the family for one night for a tournament and really enjoyed our stay. The restaurant on the premises is excellent, the pool is clean, everything is brand new, the hotel design is beautiful and convenient for a family of 4. We will definitely stay here again. Staff is very polite and helpful, free breakfast choices are excellent. Coffee and hot chocolate are available around the clock.

Breakfast is superb

The breakfast was excellent and the front desk staff person very helpful. Room was super clean and it was quiet.

Hotel is very clean. The breakfast is great, better than most hotels.

Great hotel. Nice big and clean rooms.. breakfast had lots of option.

Nice hotel and friendly staff. One of the better breakfasts too!