Name: Holiday Inn Express & Suites St. Louis - Chesterfield by IHG
Address: 11 Arnage Boulevard, St. Louis, Missouri, USA, St. Louis, Missouri, US
Price range: 96 $–234 $ per night
Rating: 8.93

Was Gäste sagen

Im Holiday Inn Express & Suites St. Louis - Chesterfield von IHG loben Reisende häufig das freundliche Personal, die komfortablen Zimmer, die günstige Lage in der Nähe von Einkaufsmöglichkeiten und The Factory sowie das insgesamt zufriedenstellende kostenlose Frühstück mit gutem Kaffee.

Wiederkehrende Beschwerden betreffen unbeständiges warmes Wasser und den Wasserdruck sowie ein Gefühl von sehr weichem Wasser. Gäste berichten auch gelegentlich von Lärm von Nachbarzimmern oder -etagen, gemischten Erfahrungen mit dem Pool (starker Chlorgehalt, kaltes Wasser oder Schließungen) sowie von einigen veralteten oder defekten Fernsehern. Die Sauberkeit ist im Allgemeinen gut, kann aber variieren, wobei es vereinzelt Berichte über schmutzige Badezimmer oder fleckige Teppiche gibt. Insgesamt erwartet Sie ein komfortabler Aufenthalt mit freundlichem Service und einigen Abstrichen bei der Instandhaltung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Das Feedback zum Pool ist gemischt, wobei wiederholt starker Chlorgehalt, kaltes Wasser und gelegentliche Schließungen erwähnt werden, obwohl einige Gäste es als in Ordnung empfanden.

Reinigung

Viele Gäste beschreiben die Räumlichkeiten als sehr sauber, aber einige berichten von Mängeln wie schmutzigen Badezimmern, fleckigen Teppichen, Schimmel oder unvollständiger Grundreinigung.

Zimmer

Die Zimmer sind im Allgemeinen komfortabel, wobei viele die Betten loben. Allerdings gibt es immer wieder Probleme wie Lärm von benachbarten Zimmern oder Etagen, unbeständiges warmes Wasser / schwacher Druck mit sehr weichem Wasser sowie veraltete oder unzuverlässige Fernseher.

Dienstleistung

Der Service wird häufig als freundlich, hilfsbereit und zuvorkommend gelobt. Gelegentliche Probleme sind ein unbesetzter oder langsamer Empfang, Buchungs-/Check-in-Fehler und eine unzureichende Bearbeitung von Beschwerden.

Ähnliche Gästebewertungen

2

Julie

2. Feb. 2024

·

Aufenthalt am 2 Nächte

Our stay started with problems and they just kept coming. 1. Checked in to our room and it was not the room we reserved and paid for. We booked 2 rooms and were supposed to be in a queen with two beds and s sofa. Both rooms were just queens. 2. The heater came on and it had a loud, annoying noise. (Like fingers on a chalkboard) They sent maintenance and it could not be fixed. Called the front desk. Was told hotel was fully booked. Asked for the manager and was told they were not available. About 10 minutes later front desk called and had another room. 3. That room had multiple problems - roach in sink -no hot warter or water pressure in shower - shower head would not stay up. Kept hitting me on the head - blackout shade would not lower. - no coffee, tea, water or coffee cups - no laundry bags Made us wonder if room had even been cleaned?? Never heard back from manager. This hotel in definately not up to IHG standards.

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8

Larry

1. Apr. 2024

·

Aufenthalt am 2 Nächte

Hats off to the staff at HIE Chesterfield for their assistance in navigating a difficult situation and making it right. There was apparently some confusion with my Expedia booking that resulted in the HIE not having the specific room type i reserved (Queen suite) available on the day I arrived. The HIE staff tried to handle this before my arrival by booking me in a King suite instead. This would've been fine except that we had 3 adults in our party and needed two beds. The manager at HIE was extremely helpful, booking us instead into a standard Queen double (which was fine enough for our purposes) and then contacting Expedia on our behalf to refund the appropriate amount in room cost. Another great staff story - not 5 minutes after we checked out, we received a call from the HIE saying housekeeping had found that we left a jacket behind. We were able to quickly return before we were able to leave the area, which was great. TL;DR: When you find a hotel with good staff, stay there. I highly recommend the HIE Chesterfield and their fantastic staff. :)

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10

Michael

1. März 2024

·

Aufenthalt am 1 Nacht

I travel quite a bit and this was an excellent experience. From the very fresh and clean facilities (great breakfast BTW) to the fantastic staff - in particular, Sarah, at the desk - this was a very enjoyable, albeit short, stay. Definitely will stay again if ever in the area.

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6

Kyle

28. Mai 2024

·

Aufenthalt am 2 Nächte

The property during our stsy was very understaffed in the afternoon and evening. The 1 employee working was awesome and very professional. Lots of options for dining and shopping nearby. Very close to major highways for easy access.

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10

Lori

23. Juli 2024

·

Aufenthalt am 1 Nacht

Friendly staff, convenient location, nice breakfast and clean hotel.

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8

Daniel

14. Sept. 2025

·

Aufenthalt am 2 Nächte

My wife and I came to the area for a weekend (stayed 2 nights) get away to shop and relax. Staff was friendly and hotel was clean and nice. Check in was easy but also was the problem. The gentleman said that the computer was running slow but said we were all checked in, gave us room keys and explained everything to us. However on the The second night we were there someone tried to enter our room at @ 11pm and asked if some ofone was in there. Didn't knock just tried to enter. Told them someone was in here and they left without anymore issues until the morning when we were getting packed up to leave and housekeeping tried to enter. When we talked to them, they said their sheet said we already checked out. When we went to check out and talked with the lady at the front desk and explained what happened, she looked up our reservation and it said that we never checked in and was a no show. While did explain that was why someone tried to enter our room and she was polite and courteous, there was never any apologies or further explanations. While the room and all other accommodations were great, it left a bit of a bitter taste in our mouths and on edge that someone tried to come into our room while we were sleeping. How is it that they said we never checked in but our key cards worked fine and the maid service said we already checked out?

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2

Joshua

3. Nov. 2024

·

Aufenthalt am 1 Nacht

Arrived at the hotel and was informed they did not have a reservation for me even though it was booked and paid for through Expedia. The employee working for them smelled of alcohol and attempted to place my daughter and I in a room. However when we walked in the room it had not been cleaned, the beds were unmade, there was trash sitting on the furniture and wet towels in the bathroom floor. We went back to the front desk and the hotel then sent us to another hotel and comped our stay.

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10

Darci

16. Juni 2025

·

Aufenthalt am 1 Nacht

Our room was clean and spacious. The staff was incredibly knowledgable and helpful, especially the gentleman working the breakfast area the morning we were there. I was very thankful that there is laundry on site (not every hotel offers this!). We were on a road trip for about 10 days and this was one of our favorite stays.

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4

Detelina

30. Aug. 2025

·

Aufenthalt am 1 Nacht

Had to wait at check- in. Noone and front desk

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10

Michelle

4. Jan. 2025

·

Aufenthalt am 1 Nacht

From time of arrival, the gentleman at the front desk was so nice and accommodating. I was cold and wanted coffee and there wasn’t any, but he didn’t hesitate and offered to go brew some and did. The next morning we went to eat breakfast and the gentleman who worked the breakfast area was super friendly and helpful. I’d go back here in a heartbeat!!! Great place!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Lage wird weithin als günstig und sicher gelobt, in der Nähe von The Factory, wichtigen Autobahnen sowie zahlreichen Einkaufsmöglichkeiten und Restaurants.

Gastronomie

Das Frühstück wird oft als gut beschrieben und bietet viele Optionen und Kaffee, obwohl einige Gäste durchschnittliche Qualität, langsame Auffüllung oder gelegentliche Probleme mit den Geräten feststellten.

Monat	Durchschnittspreis
Januar	111 $
Februar	116 $
März	131 $
April	135 $
Mai	136 $
Juni	145 $
Juli	125 $
August	132 $
September	145 $
Oktober	144 $
November	131 $
Dezember	104 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $199	17 $127	18 $144	19 $137
20 $100	21 $120	22 $127	23 $142	24 $139	25 $169	26 $166
27 $114	28 $113	29 $132	30 $122

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $121	2 $234	3 $152
4 $100	5 $107	6 $135	7 $116	8 $119	9 $140	10 $130
11 $100	12 $104	13 $116	14 $117	15 $106	16 $218	17 $219
18 $100	19 $109	20 $102	21 $117	22 $113	23 $180	24 $199
25 $100	26 $96	27 $102	28 $117	29 $121	30 $131	31 $122

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, Mehrere Betten

Standardzimmer, 1 King-Bett

Standardzimmer

Standardzimmer, 2 Queen-Betten, barrierefrei (Mobility, Accessible Tub)

Suite, 1 King-Bett und Schlafsofa

Suite, 1 King-Bett, barrierefrei (Communications Accessible)

Suite, 2 Queen-Betten, barrierefrei (Mobility, Accessible Tub)

Standardzimmer, 1 King-Bett, barrierefrei (Communications Accessible)

Suite, 1 King-Bett, barrierefrei (Mobility, Accessible Tub)

Standardzimmer, 1 King-Bett, barrierefrei (Communications, Mobil, Roll-In Shower)

Standardzimmer, 2 Queen-Betten

Standardzimmer, 2 Queen-Betten, barrierefrei (Communications Accessible)

Standardzimmer, 1 King-Bett, barrierefrei (Mobility, Transfer Shower)

Suite, 2 Queen-Betten, barrierefrei (Communications Accessible)

Gästebewertungen

Fantastisch

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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