Name: Tioga Downs Casino and Resort
Address: 2384 West River Road, Nichols, New York, United States of America, Nichols, New York, US
Price range: $109–$140 per night
Rating: 8.95

What guests think

At Tioga Downs Casino and Resort, travellers often highlight clean, spacious rooms, friendly staff, and the convenience of being just off the interstate, with a compact casino, racetrack views, and pools making it an easy, all-in-one stop.

However, facility reliability is mixed, with recurring reports of hot tubs and pools being closed or in disrepair, occasional arcade or vending issues, and long indoor walks between areas. Food experiences vary: the buffet and PJ Clarke's earn praise for value and taste, while Coasters and breakfast/coffee availability draw complaints about service, limited hours, and quality; complimentary casino drinks are not provided. Service is generally polite but inconsistent, with some standout helpfulness offset by missed housekeeping, slow or unwelcoming interactions, rare billing errors, and sporadic noise near the casino level. Expect a convenient, mostly comfortable stay with on-site entertainment, tempered by occasional maintenance and dining inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site amenities include a connected casino, indoor and outdoor pools, a hot tub, a fitness room, and free parking, with mobility aids (wheelchairs and scooter rentals) available. Multiple reviews note recurring hot tub/pool closures or maintenance issues, some vending/arcade problems, and long internal walks.

Related guest reviews

8

Nancy

Aug 22, 2025

·

Stayed 1 night

A lot of broken things...outdoor hot tub, lift to put family member in pool outside, drinking fountain near Casino, hotcwater in bathroom rink but excellennt in the shower? Otherwise all good, j8st came across all these atvthe same time.

6

Dror

Aug 5, 2025

·

Stayed 1 night

Room was good, and many dining options, but outside pool was out of order. Arcade and vending machines didn’t work properly and charge us more

10

Donald

Mar 7, 2025

·

Stayed 1 night

Had a great time once again. We had a lot of fun at the casino and everyone was very friendly. We enjoyed the casual dining as well as fancy. We always go to the pool and the work out room. We will definitely be back soon.

8

Stephanie

Aug 11, 2023

·

Stayed 1 night

Only problem was all 3 pools and the hot tub were all closed

10

Cynthia

Sep 12, 2024

·

Stayed 1 night

The pool was, I believe heated and spotless. What a nice surprise ! The jacuzzi was also spotless ! Room was comfy and clean. The sports bar was perfect and the bartender was friendly and prompt. I’d definitely stay again.

8

Alberto

Jul 1, 2024

·

Stayed 1 night

Overall it’s a nice place for a short stay. However the indoor pool had green slime around the edges of the pool which needs to be cleaned better. They should also invest in better towels and bed linens.

10

kathie

Jun 8, 2025

·

Stayed 2 nights

The room was very nice and clean good size no tub though that was fine for me huge shower indoor pool nice hot tub small but nice we didn’t find the outside pool until last day so didn’t get to use that feel like they could use more signage to get between hotel and casino etc check in staff were amazing and very nice

10

Teresa

Oct 9, 2024

·

Stayed 2 nights

Love the availability for the handicap scooter rentals that made life so much more pleasant to get around. Discount for breakfast buffet. Beautiful country side views. The rooms are very spacious and most beds are comfortable. All in all love that you make seniors young and older most comfortable and looking forward to going to one of the shows you guys have of the famous 60’s 70’s and so on groups who sing all our favorites from that era. Thank you for all you and your staff.

8

eric

Sep 5, 2023

·

Stayed 1 night

Bathroom sink drain didnt work. Outdoor pool and restrooms were dirty.

4

Brad

Feb 22, 2025

·

Stayed 1 night

They seem to have routine shot tub issues. 3 previous times were there the hot tub wasn’t working right. Made complaints during those stays. Then they finally replaced it and worked well until this stay. Made another complaint at check out today and they are addressing it

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean rooms and common areas. A minority report lapses such as dusty rooms, a dirty room, and pool-edge slime.

Related guest reviews

2

Patricia

Aug 11, 2024

·

Stayed 1 night

I did not like anything shower was cold room was dirty food was awful

10

Robert

Apr 6, 2023

·

Stayed 1 night

Had a great time at Tioga Downs! The rooms and entire facility were SUPER clean and well run. The casino was non-smoking as were all of the hotel rooms. I was traveling to Rochester and stayed here as a halfway point. Anyone who thinks it's not worth traveling to this resort will be pleasantly surprised! Go for a getaway weekend!

6

Lori

May 22, 2023

·

Stayed 1 night

First rime here was alot of fun. Great casino. Great food and waitress Cassie at PJ Clarks. The room however was dirty. Sink was plugged and convinced bedding was possilby not changed. Sheets not secured around the comforter and the comforter was just thrown on the bed making it appear possibly not changed. Couldnt sleep. Told the front desk staff at check out and they did not seem to care. Said they would let the priper people know. Not even an apology. Disappointing.

8

Ej

Sep 15, 2025

·

Stayed 1 night

Clean room

10

Claire

Aug 13, 2023

·

Stayed 1 night

The hotel was nice, beds comfortable, room was clean.

10

Carrie

Mar 19, 2024

·

Stayed 1 night

The room was beautifully designed, the bed was comfortable and had a huge shower. The common areas very clean and well maintained. I enjoyed my one night stay wished it was more.

10

William

Apr 26, 2023

·

Stayed 2 nights

I liked the upkeep of the grounds. It appeared neat and clean. The hallways were clean and even smelled nice.

10

John

Aug 11, 2025

·

Stayed 1 night

A very clean, nice, safe place to stay!

10

Dan

Jun 22, 2023

·

Stayed 1 night

Room was big and clean. Bathroom was nice and clean.

6

Kimberly

Jul 27, 2023

·

Stayed 1 night

This hotel always has dusty rooms... I've stayed a few times and each time the rooms are dusty and the mirrors are always streaky which leads me to believe they don't clean very well. However, with that being said, the rooms are spacious and comfortable, the pool and jacuzzi aren't very big and the outside pool and slide were not in operation on the way we stayed not sure why there was nothing posted. The food on the property is good and average priced, we did not utilize the casino during this stay because we had children with us. So other than the dustiness and streakiness everything else was suitable.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, with large showers and some racetrack views. Comfort can vary (firm pillows, thin mattresses, ill-fitting sheets, strong A/C airflow), noise is possible near the casino entrance level, and some rooms lack tubs.

Related guest reviews

10

Henry

May 16, 2025

·

Stayed 2 nights

Excellent rooms are very big. Beds are comfortable. Great stay as always

10

Joseph

Sep 20, 2025

·

Stayed 1 night

Reasonable rate for the very nice junior suite room.

8

Michael

Jul 24, 2025

·

Stayed 2 nights

AC works great, typical hotel room but the pillows are rock hard. There could be a map of the property, being there for the first time I like to know what's out there.

8

Michael

Jul 29, 2024

·

Stayed 1 night

Went to Tioga Downs for my 60th Birthday. Had a fun time. Dinner at PJs was delicious. My only complaint was the bed. No box spring just a 6 inch mattress on a wooden bed frame. My back is killing me. The room was huge and the bathroom was very nice. Huge shower.

4

john

May 1, 2024

·

Stayed 1 night

We did not have a comfortable stay in Tioga on this Trip. We were on the 3rd floor which is the entrance Way to the casino. Issue was yelling and swearing From midnight until around 4 in the morning. In addition there was periodic banging of furniture In adjacent rooms. Could have been from above Not quite sure of the direction it was coming from. This was the first time we experienced this on our Numerous trips to this hotel. Avoid staying on the 3rd floor. Sleepless night.

8

Deborah

Apr 18, 2024

·

Stayed 1 night

The room was well appointed. Large tv. Liked the light that automatically came on when you walked in the bathroom.

10

kathie

Jun 8, 2025

·

Stayed 2 nights

The room was very nice and clean good size no tub though that was fine for me huge shower indoor pool nice hot tub small but nice we didn’t find the outside pool until last day so didn’t get to use that feel like they could use more signage to get between hotel and casino etc check in staff were amazing and very nice

10

Brian

Sep 13, 2025

·

Stayed 4 nights

Very nice property, we had a great stay overall. We visited the area for the first time to see the Finger Lakes and all the wonderful waterfalls - surprise - the summer has been very dry so the waterfalls were water trickles - still wonderful sights - just disappointed a bit. The hotel / bed was a bit of an issue since the fitted sheet on our King size bed did not fit correctly and would slid off and bunch up during the night as you move - frustrating and hard to sleep.

8

Jerry or Kimberly

Aug 3, 2023

·

Stayed 1 night

The room was spacious, hospitality was outstanding, the bed was comfy and the shower stall & shower head were amazing. We had a view of the track but the horses weren’t running that day but in the foggy morning the horses were on track exercising.

10

Rita

Sep 26, 2025

·

Stayed 1 night

Staff was attentive and friendly. Room was well appointed. Shower had good water pressure and design did not let water splash all over the floor. The room air conditioner vent is on the wall and blows air directly in your face when you aleep. The sheets and pilows smelled like some type of spray that reminded me of sweat and vodka on a hot summer day. There are two night lights - no thank you. Had to cover them. Bathrooom had a motion activated night light. Nice feature.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests find staff friendly and helpful, with quick check-ins and thoughtful follow-ups. Others report inconsistent service, including missed housekeeping, slow or curt front desk, unreturned manager calls, a few billing issues, and indifferent security.

Related guest reviews

4

Robert

Jun 13, 2024

·

Stayed 2 nights

My stuff was stolen and the security didn’t seem to care

6

Dan

Mar 3, 2024

·

Stayed 1 night

The facilities were nice looking and clean. I would have reviewed this place with a 5 if I had not encountered any staff. The front desk, cage cashier, and waitstaff at the restaurant have plenty of room for improvement. The food at the restaurant is cafeteria fare at best. Other than the facility there really isn't anything else in the immediate area. They don't even have a decent convenience store nearby. So if you do stay here and want some good food or coffee you'll have to drive over to Sayre or Waverly.

6

barbara

Sep 27, 2025

·

Stayed 2 nights

put our sign to clean the room, were goingall day until 10 pm, come up to a unmake room,no beds make,no clean towels no coffee and cups,nothing has been touched.called down stairs ,said we coud come down for towels. told then when we checked out,they were suprised that sign ws up and no one cleaned,then another lady was checking out and told them the same has sign out and no one cleaned.I paid for room with no service. mrs piersma

8

ANGELA

Apr 26, 2024

·

Stayed 1 night

I didn't like that it took 35 minutes to get checked in

10

Michael

Sep 2, 2025

·

Stayed 1 night

Everything was great. I left my seat cushion on scooter when i left and later that day they called to say they would send it to me. I live 250 miles away. Great people

2

David

May 2, 2024

·

Stayed 1 night

Everything in one place and nice rooms but they charged my card at hotel when already paid through expedia

6

Marlene

Aug 27, 2025

·

Stayed 3 nights

All the handicapped parking spots in front of the hotel were full my entire 3 day stay. The lot across the street was not well lit. I saw no signs of any security personnel . The room was clean, but there was no microwave in the room to heat up food brought for my family member’s special diet. I was offered to use the microwave behind the front desk area, but it smelled terrible inside. The room refrigerator was not cold. The hotel info provided said rooms only cleaned upon request. Didn’t want my room cleaned, but the person came into my room anyway while I was gone. They made the bed & opened the curtains, but didn’t clean. So I was pissed off b/c the staff had no reason to enter my room. Not sure if they were searching my stuff. I complained to front desk and asked for the manager each morning (9/9:30) before I left the hotel, but she was never there. I was told I would get a call from her which I never did. The hotel buffet was not good. Not sure what oil base was used to cook omelettes, but it made my omelette taste weird and it was undercooked. Food didn’t appear fresh. The complimentary hotel coffee each morning was not really hot. After adding my creamer I brought from home in my cooler, the coffee was lukewarm at best. Disappointing. Try to get to the hotel before dusk. The roads to get there are narrow, totally dark and winding.

10

Shivani

May 9, 2024

·

Stayed 1 night

Reception was friendly, quick checkin. Beds are soft and in-room coffee/tea service is of a 2-star hotel quality. It was clean and quiet, we slept the night and left early. No disturbances from the casino.

8

CARRIE

Jun 18, 2024

·

Stayed 1 night

Stay was okay. The staff at both check in and check out were efficient , but not very friendly or pleasant. Place was very clean.

10

Michael

Oct 21, 2025

·

Stayed 2 nights

Staff was friendly and competent. Drink specials would be great. Prices were good and we had a great time.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Conveniently off I-86 in a quiet, rural setting with racetrack views; guests feel safe. It’s somewhat remote with limited nearby dining, dark winding roads at night, and long walks within the property.

Related guest reviews

8

Sherry Ann

Sep 25, 2023

·

Stayed 1 night

The property was close to the highway.

10

Charles

Apr 18, 2024

·

Stayed 1 night

The property is beautiful and quite spread out. Plan on doing some walking (parking garage, hotel then casino). Everything is well-defined.

10

john

May 3, 2025

·

Stayed 1 night

Tioga is a nice stop over during our trips to The Erie Pa area. It’s reasonable priced, safe, Easy on and off Rte 86 plus has food and Gambling entertainment in a pleasant environment.

6

Marlene

Aug 27, 2025

·

Stayed 3 nights

All the handicapped parking spots in front of the hotel were full my entire 3 day stay. The lot across the street was not well lit. I saw no signs of any security personnel . The room was clean, but there was no microwave in the room to heat up food brought for my family member’s special diet. I was offered to use the microwave behind the front desk area, but it smelled terrible inside. The room refrigerator was not cold. The hotel info provided said rooms only cleaned upon request. Didn’t want my room cleaned, but the person came into my room anyway while I was gone. They made the bed & opened the curtains, but didn’t clean. So I was pissed off b/c the staff had no reason to enter my room. Not sure if they were searching my stuff. I complained to front desk and asked for the manager each morning (9/9:30) before I left the hotel, but she was never there. I was told I would get a call from her which I never did. The hotel buffet was not good. Not sure what oil base was used to cook omelettes, but it made my omelette taste weird and it was undercooked. Food didn’t appear fresh. The complimentary hotel coffee each morning was not really hot. After adding my creamer I brought from home in my cooler, the coffee was lukewarm at best. Disappointing. Try to get to the hotel before dusk. The roads to get there are narrow, totally dark and winding.

8

Jeff

Oct 13, 2023

·

Stayed 2 nights

Really thought everything looked quite well. Enjoy the race track seeing the horses trainers working them out. The casino was very nice and your dealers were quite friendly. Breakfast was really good great service very tasty and your upscale restaurant didn’t excellent job. We will be back again someday your truly Dr. Jeffrey.

8

Joanne

Aug 5, 2023

·

Stayed 3 nights

Loved the room and buffet restaurant. Location was not great for restaurants outside of the casino

10

Peter

Jul 26, 2025

·

Stayed 2 nights

A Great Stay at Tioga Downs Casino Resort/Just a Smile Away from Perfect: My wife and I had a very pleasant stay at Tioga Downs Casino Resort. The resort is clean, quiet, and comfortable, an ideal stop for travelers on a long drive looking for a peaceful place to rest. Although it’s set in a more remote area, the property is easy to access by car and feels well-maintained and thoughtfully organized. We especially enjoyed the restaurant, and the buffet stood out for its generous variety and great value for money. One small area for improvement could be the overall guest interaction. While the staff were generally helpful when approached, some appeared a bit reserved or distant, whether at the front desk, in the gaming area, or in the restaurant. A touch more warmth or friendliness, perhaps just a smile, would have made the experience even more welcoming and memorable.

10

Deborah A

May 20, 2023

·

Stayed 1 night

Quiet, beautiful country location. Very nice to watch race horses working out early in the morning.

8

Brian

Sep 2, 2025

·

Stayed 2 nights

While the building has a few years on it, the rooms were nicely updated. The buffet for breakfast is a great deal, especially with the additional discount for a first-time stay. Veteran friendly, with casino-run eateries offering 20% off. Easy on/off from the interstate.

10

john

Aug 22, 2023

·

Stayed 1 night

We like Tioga because it is convenient for our Travels to the Erie area. It is clean, friendly, safe, Has a nice casino and is reasonably priced

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Dining is inconsistent: the buffet and PJ Clarke's often earn praise and value, but Coasters draws repeated service complaints, and hours can be limited (early morning and late night). Drinks in the casino are not complimentary; there is no room service.

Related guest reviews

6

Dan

Mar 3, 2024

·

Stayed 1 night

The facilities were nice looking and clean. I would have reviewed this place with a 5 if I had not encountered any staff. The front desk, cage cashier, and waitstaff at the restaurant have plenty of room for improvement. The food at the restaurant is cafeteria fare at best. Other than the facility there really isn't anything else in the immediate area. They don't even have a decent convenience store nearby. So if you do stay here and want some good food or coffee you'll have to drive over to Sayre or Waverly.

8

Vicki

May 18, 2024

·

Stayed 1 night

You can’t get breakfast or a good cup of coffee before 7 am. We had to leave by 7 and go to the convenience store down the road for this.

10

Charles

Feb 8, 2023

·

Stayed 1 night

Stay here every few months while passing through area. Extremely comfortable room and bed. Buffet always a bonus.

10

Jamilynn

Jun 8, 2024

·

Stayed 1 night

Room was clean, but in disrepair. Some issues in the room (broken cabinet, tp obviously use) "Family hours" on the pool aren't mentioned anywhere on the sites and cut our pool time short. The water slide is only open during races on the weekends, also not mentioned anywhere on the either site. The restaurant was abysmal. Ate at Coasters. Everything took forever, the staff seemed not to know how to do their jobs, long waits on seating, ordering, food coming out. The tally: more than 5 min to be seated, more than 10 mins before drink orders taken, (bar customer who was seated after us was served and out before our food ever came) over 30 mins from ordering and a prompting from me to the manager to get our food. All the sauces were missing, never cheched back to make sure food was ok. Had to request silverware, which needed to be fetched from a back hall. Not up to the standard i would expect.

8

Susan

Jul 28, 2025

·

Stayed 1 night

My second time staying at the property......very nice time.....ate at PJ Clarke's which was very good

6

Anthony

May 7, 2025

·

Stayed 1 night

Good place. But food is sorely lacking.

6

Walter

Jul 31, 2024

·

Stayed 1 night

Overall the room itself - and the staff - were fine. Clean rooms - nice people. I had read awful reviews about the casino itself (horrible payouts) but we dumped $60 into a machine nevertheless - and never even had any temporary winnings - so the lousy payout argument is probably true.....FYI - even when you are gambling here - you still have to pay for your drinks - nothing is compliments of the house (I've never seen a Casino that does that before). But if you just need a clean room - its a nice place to stay.

10

jeff

Aug 10, 2025

·

Stayed 1 night

We had a very nice time and actually did win some money. The rooms were very nice, looks like a new room. The bed comfy. Slept really good. The buffet was well stocked for dinner and delicious. Breakfast was the same many choices. Not Luke your other breakfast at hotel’s.

10

John

Jun 26, 2025

·

Stayed 1 night

The buffet was very good. It could of been able to fill trays fast when thing ran out.

8

murray

Nov 2, 2023

·

Stayed 1 night

Very nice hotel. Parts of casino shut down early so if you have tickets to cash in (FanDuel) find out times. Dunkin donuts not open till later on in morning. Buffet breakfast not ready at 7 am as on schedule. Lady was real nice and got me a coffee on the house. Would definitely stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$126
February	$110
March	$105
April	$112
May	$117
June	$105
July	$195
August	$252
September	$145
October	$143
November	$135
December	$142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2	3
4 $113	5 $109	6 $114	7 $111	8 $115	9	10
11 $114	12 $113	13 $113	14 $115	15 $115	16	17
18 $113	19 $115	20 $114	21 $111	22 $110	23	24
25 $113	26 $114	27 $115	28 $114	29 $111	30	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $116	18	19
20 $111	21 $111	22 $110	23 $140	24 $140	25	26
27 $110	28 $112	29 $112	30 $112

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Mountainside

Deluxe Room, 1 King Bed, Accessible, Mountainside

Junior Suite, 1 King Bed, Resort View

Junior Suite, 1 King Bed, Mountain View

Deluxe Room, 2 Queen Beds, Mountainside

Deluxe Room, 2 Queen Beds, Resort View

Deluxe Room, 1 King Bed, Resort View

Deluxe Room, 2 Queen Beds, Accessible, Mountainside

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tioga Downs Casino and Resort

Have a question?

Prices for upcoming dates