Shima Onsen Kashiwaya Ryokan

Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again

This is a boutique hotel located in Shima Onsen. The hotel has three private onsen baths and two public baths, located near town. The staff speaks English and are always friendly and polite.

Staff was incredibly professional and super nice and welcoming. Even though our arrival was delayed and after checking time, we notified the hotel by mail and there was no issue. We even made it for dinner which was amazing! Can’t wait to be back. Thanks to everyone for all your hard work :)

I really enjoyed my stay at Kashiwaya Ryokan. Although it was long to get to without a car, it was worth the travel. The 2 days there didn’t feel like it was enough time. I will return again for sure. The room was comfortable, the private onsen were beautiful and amazing. The kaiseki served at dinner were delicious and perfectly balanced. The traditional Japanese breakfast (there were Western styled breakfast and brunch at the cafe in Shima Onsen town) was incredible as well. I want to thank the dedicated staff members I interacted with during my stay. They were kind and patient. I don’t recall all their names but I want to thank Hitomi, Yuho and Andrew for their help. I will recommend this ryokan to my friends.

Very friendly staff and exquisit food on top of that. First time visiting a ryokan and was not disappointed! Three private onsens that i could use and very foreign friendly overall. Highly recommend to visit if you want a taste of ryokan life on your trip and worry of your tattoes forsbid you from using the onsen - it is totally ok att this place!