What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is at 11:00. Early or late check-in/check-out may be available for a fee, subject to availability, and guests can request this during their stay.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of USD 70 per vehicle (one way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including features such as step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the hotel located in relation to key attractions?

The hotel is located in the heart of Tel Aviv, just 0.1 km from Ben Yehuda Street and 0.5 km from Ben Gurion House. It is also within walking distance of Hilton Beach (0.6 km) and Gordon Swimming Pool (0.7 km).

Are children allowed at the hotel?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Hotel Jacob Samuel by Prima Hotels in Tel Aviv

Average nightly price at Hotel Jacob Samuel by Prima Hotels by month, last 12 months (USD)
Month	Average price
January	US$199
February	US$184
March	US$191
April	US$227
May	US$217
June	US$214
July	US$230
August	US$246
September	US$227
October	US$198
November	US$196
December	US$199

What guests think

Across recent reviews, Hotel Jacob Samuel by Prima Hotels is praised for a walkable, central location and especially friendly, accommodating staff, while feedback is more mixed on upkeep, with some reports of hot water lapses, mold, and occasional elevator outages.

Rooms are generally comfortable and modern but on the smaller side, and noise varies by room and nearby construction. Breakfast, when mentioned, is served at a nearby restaurant, with little consistent feedback on quality. Overall, expect a boutique city stay with easy access, while double-checking maintenance details that matter to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several guests reported recurring elevator outages that forced stair use. Beyond this, reviews offer little detail about other on-site facilities.

Related guest reviews

10

Ilya

11 Jun 2023

·

Stayed 6 nights

Small but very nice hotel. No reception area. Breakfast in a restaurant around a corner. Very friendly staff!

8

Andrés

31 Mar 2024

·

Stayed 5 nights

When I checked in, the room was not ready, it was dirty and no blankets on the bed and the elevator was out of service. The day after, the manager Tomer made the best and upgraded me and gave me a preferntial tariff, which I appreciated a lot so I decided to stay in the hotel. After this the stay was very pleasant, thanks to Tomer. The hotel is in good shape, but the rooms are small. Location is perfect.

8

Raphael

25 Mar 2024

·

Stayed 12 nights

The facility is beautiful. It's very European inside out. The only challenge I had was the construction across the street that bothered me. The service was amazing and they immediately offered to transfer me to their other property- Prima City that was really outstanding- my room was great, location was even closer to the beach and the service was really exceptional.

4

Avraham

19 Aug 2023

·

Stayed 2 nights

No t clean and fresh. Elevator didn't work, we climbed 6 floors in a dirty stairways space. Poor compare to other places in Tel Aviv, at this price

8

Ira

3 Sept 2023

·

Stayed 3 nights

I wanted to give a 5 star review and express how wonderful my stay was here but I can't. From being skipped for maid service (no it was not Shabbat) to the elevator not functioning to having no one at the front desk, it was just not a five star experience. I would definietly stay here again for convenience, location and local conveniences but I will lower my expectations.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness and maintenance feedback is mixed: many found rooms clean, while others reported mold, dust, hot water lapses, and poor upkeep in places.

Related guest reviews

8

Hadas

9 Mar 2024

·

Stayed 1 night

Beautiful room very nice reception manager (Svetlana), great location. The maintenance is poor. The bath tiles were broken and with mold. The TV didnt work

10

Daniel

26 Dec 2022

·

Stayed 19,351 nights

Rooms very clean, very good service.

2

David

16 Sept 2023

·

Stayed 1 night

We had to switch rooms twice because there was dust on the vents and then the second room we wanted to take a shower and there was mold in the shower

8

jane

29 Jan 2025

·

Stayed 2 nights

Great location. Only complaint is that early in the morning at 7 am I wanted to shower and there was no hot water. Apparently the heater was off and it took a while for the water to become hot. In a hotel of this caliber, the heater should always be on so there’s always hot water.

8

Esther

29 Jul 2025

·

Stayed 2 nights

I didnt realize the hotel was not kosher. It was not for me. They were accommodating and helped refund part of my stay. The air-conditioning worked well. Yet the rooms were small and nmorw importantly clean. The location is pretty convenient. I my only recommendation is to add somewhere on the description its not kosher.

10

Tobias

7 Oct 2023

·

Stayed 6 nights

Very nice location, friendly and helpfull staff, clean rooms.

2

Sebastian

24 Aug 2025

·

Stayed 10 nights

I had a very disappointing stay at this hotel. The room and common areas were extremely dirty, and it didn’t feel properly maintained at all. The staff was unfriendly and not helpful, which made the experience even worse. On top of that, the surrounding area did not feel safe or pleasant. Overall, I would not recommend this hotel and will definitely never stay here again.

8

Andrés

31 Mar 2024

·

Stayed 5 nights

When I checked in, the room was not ready, it was dirty and no blankets on the bed and the elevator was out of service. The day after, the manager Tomer made the best and upgraded me and gave me a preferntial tariff, which I appreciated a lot so I decided to stay in the hotel. After this the stay was very pleasant, thanks to Tomer. The hotel is in good shape, but the rooms are small. Location is perfect.

10

Ethan

25 Dec 2023

·

Stayed 2 nights

Everything about this hotel was exceptional. It was clean and stylish with new furnishings. Bed was large, comfortable and the room was fully equipped. Staff was friendly and attentive. Location was surrounded by shopping, dining, markets and cafes. 10 minute walk to beach.

6

Len

15 Jun 2025

·

Stayed 1 night

A nice hotel in the centre of the Tel Aviv Night life. Clean and relatively new with double glazed windows to ensure that noise is filtered. A funny incident with the hot water in our room. We called the reception to complain about the lack of of hot water and he said "its hot" when the water was warm at best. Then he admitted the water was cold and said to run the water for 20 minutes. We just laughed and had cold showers. Other than that the hotel was fine.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and modern but generally small; noise varies by room and nearby construction, and some guests slept well.

Related guest reviews

10

James

28 Mar 2023

·

Great location. Great Boutique rooms. Great service!

10

Monika

12 May 2023

·

Stayed 7 nights

The hotel was lovely and in a very good location. The staff were very helpful. One thing we struggled with was the street noise as everyone likes to honk their horn or you hear sirens a lot, however I’m sure most hotels have the same issue. Lots of bars and restaurants nearby and only a short walk to the beach.

10

jacobo

25 Feb 2024

·

Stayed 4 nights

Hotel boutique muy bien ubicado, hay muchos cafés y restaurantes cerca. El cuarto está bien, un poco chico. El baño de buen tamaño. Muy limpio todo. Hay cafetera en el cuarto, agua, una botella de vino. El desayuno es en el restaurante de al lado. Está bien.

10

Glenn

13 Nov 2025

·

Stayed 7 nights

Lovely corner room and very attentive service.

10

MICHELLE

17 Jun 2023

·

Stayed 7 nights

It was my second time in this hotel, very well located in the city centre. Everything can be done on foot. The rooms with balcony are comfortable and very modern. I sincerely recommend this hotel!

8

Esther

29 Jul 2025

·

Stayed 2 nights

I didnt realize the hotel was not kosher. It was not for me. They were accommodating and helped refund part of my stay. The air-conditioning worked well. Yet the rooms were small and nmorw importantly clean. The location is pretty convenient. I my only recommendation is to add somewhere on the description its not kosher.

10

Pazi

10 Dec 2022

·

Stayed 5 nights

great room, great location, amazing staff

10

Alice

9 Aug 2023

·

Stayed 3 nights

Lovely staff, hotel was in a great location and we got a good nights sleep! Restaurant was always busy but we didn’t get a chance to try

10

Ethan

25 Dec 2023

·

Stayed 2 nights

Everything about this hotel was exceptional. It was clean and stylish with new furnishings. Bed was large, comfortable and the room was fully equipped. Staff was friendly and attentive. Location was surrounded by shopping, dining, markets and cafes. 10 minute walk to beach.

6

Len

15 Jun 2025

·

Stayed 1 night

A nice hotel in the centre of the Tel Aviv Night life. Clean and relatively new with double glazed windows to ensure that noise is filtered. A funny incident with the hot water in our room. We called the reception to complain about the lack of of hot water and he said "its hot" when the water was warm at best. Then he admitted the water was cold and said to run the water for 20 minutes. We just laughed and had cold showers. Other than that the hotel was fine.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and helpful, with staff and managers resolving issues for many guests. A few noted lapses such as slow responses or no one at the desk.

Related guest reviews

10

Christopher

12 Jan 2026

·

Stayed 3 nights

I really liked the staff who were very friendly and helpful. The guy who cleaned the room was especially friendly and made me feel valued as a guest. This was my first time staying at this hotel but having stayed in about fifteen hotels in Tel Aviv over the years, I’m sure I will return to Jacob Samuel in the future. One small thing: hair conditioner and body lotion would have been appreciated.

10

Glenn

13 Nov 2025

·

Stayed 7 nights

Lovely corner room and very attentive service.

10

Lily

8 Feb 2024

·

Stayed 3 nights

I loved staying at the Jacob Samuel! It’s an amazing location and the staff went above and beyond to accommodate my needs. I will definitely be back.

10

Jonathan

27 Jan 2026

·

Stayed 2 nights

Everything!…Especially your staff on site!!

10

alan b

10 Oct 2025

·

Stayed 5 nights

Great location in a very comfortable setting. Special thanks to Dave, at the front desk. He was a great source of information and helped us navigate our daily activities!

10

Ronald G

19 Jun 2023

·

Stayed 7 nights

I had a wonderful stay here. Gilad & Dave we’re both very helpful and accommodating with my stay. I arrived early the first day Gilad was able to get me into the room earlier, which helped me. Others helped too and I would come back and definitely stay again. I loved Israel so much I may be back sooner than later. Sincerely, Ron Harris

10

Moris

4 Jun 2024

·

Stayed 1 night

Excellent boutique hotel in a great location, walkable to both the center and seashore of Tel Aviv. Very pleasant and helpful staff.

8

Andrés

31 Mar 2024

·

Stayed 5 nights

When I checked in, the room was not ready, it was dirty and no blankets on the bed and the elevator was out of service. The day after, the manager Tomer made the best and upgraded me and gave me a preferntial tariff, which I appreciated a lot so I decided to stay in the hotel. After this the stay was very pleasant, thanks to Tomer. The hotel is in good shape, but the rooms are small. Location is perfect.

8

Ira

3 Sept 2023

·

Stayed 3 nights

I wanted to give a 5 star review and express how wonderful my stay was here but I can't. From being skipped for maid service (no it was not Shabbat) to the elevator not functioning to having no one at the front desk, it was just not a five star experience. I would definietly stay here again for convenience, location and local conveniences but I will lower my expectations.

10

Ethan

25 Dec 2023

·

Stayed 2 nights

Everything about this hotel was exceptional. It was clean and stylish with new furnishings. Bed was large, comfortable and the room was fully equipped. Staff was friendly and attentive. Location was surrounded by shopping, dining, markets and cafes. 10 minute walk to beach.

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AI-generated summary based on recent guest reviews

Location

Location is central and highly walkable, close to the beach, cafes, and nightlife. Some guests reported disruptive street or construction noise, and one felt the surrounding area was not pleasant.

Related guest reviews

10

Sofia

29 Aug 2023

·

Stayed 9 nights

I had an amazing time at the Jacob Samuel hotel. The location is superb. You are close to the beach, cool bars and restaurants and shopping. If you wish to take the train to Jerusalem you can take a 30 minute walk to the nearest station or a short cab ride. I got a fabulous room and the staff is so friendly and helpful. I have nothing bad to say about the hotel. I will definitely book a room there for any future visits to Tel Aviv!!

10

Monika

12 May 2023

·

Stayed 7 nights

The hotel was lovely and in a very good location. The staff were very helpful. One thing we struggled with was the street noise as everyone likes to honk their horn or you hear sirens a lot, however I’m sure most hotels have the same issue. Lots of bars and restaurants nearby and only a short walk to the beach.

8

jane

29 Jan 2025

·

Stayed 2 nights

Great location. Only complaint is that early in the morning at 7 am I wanted to shower and there was no hot water. Apparently the heater was off and it took a while for the water to become hot. In a hotel of this caliber, the heater should always be on so there’s always hot water.

4

Beverley Ann

18 Apr 2025

·

Stayed 14 nights

There is construction outside which starts very early in the morning! Beware of this!

8

Andrea

13 Apr 2023

·

Stayed 1 night

Very quaint hotel in a very walkable area

10

Moris

4 Jun 2024

·

Stayed 1 night

Excellent boutique hotel in a great location, walkable to both the center and seashore of Tel Aviv. Very pleasant and helpful staff.

2

Sebastian

24 Aug 2025

·

Stayed 10 nights

I had a very disappointing stay at this hotel. The room and common areas were extremely dirty, and it didn’t feel properly maintained at all. The staff was unfriendly and not helpful, which made the experience even worse. On top of that, the surrounding area did not feel safe or pleasant. Overall, I would not recommend this hotel and will definitely never stay here again.

8

Andrés

31 Mar 2024

·

Stayed 5 nights

When I checked in, the room was not ready, it was dirty and no blankets on the bed and the elevator was out of service. The day after, the manager Tomer made the best and upgraded me and gave me a preferntial tariff, which I appreciated a lot so I decided to stay in the hotel. After this the stay was very pleasant, thanks to Tomer. The hotel is in good shape, but the rooms are small. Location is perfect.

8

Raphael

25 Mar 2024

·

Stayed 12 nights

The facility is beautiful. It's very European inside out. The only challenge I had was the construction across the street that bothered me. The service was amazing and they immediately offered to transfer me to their other property- Prima City that was really outstanding- my room was great, location was even closer to the beach and the service was really exceptional.

10

Ethan

25 Dec 2023

·

Stayed 2 nights

Everything about this hotel was exceptional. It was clean and stylish with new furnishings. Bed was large, comfortable and the room was fully equipped. Staff was friendly and attentive. Location was surrounded by shopping, dining, markets and cafes. 10 minute walk to beach.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Several reviews mention breakfast being served at a nearby restaurant; otherwise there is limited feedback on food quality or variety.

Related guest reviews

10

jacobo

25 Feb 2024

·

Stayed 4 nights

Hotel boutique muy bien ubicado, hay muchos cafés y restaurantes cerca. El cuarto está bien, un poco chico. El baño de buen tamaño. Muy limpio todo. Hay cafetera en el cuarto, agua, una botella de vino. El desayuno es en el restaurante de al lado. Está bien.

10

Ilya

11 Jun 2023

·

Stayed 6 nights

Small but very nice hotel. No reception area. Breakfast in a restaurant around a corner. Very friendly staff!

8

Esther

29 Jul 2025

·

Stayed 2 nights

I didnt realize the hotel was not kosher. It was not for me. They were accommodating and helped refund part of my stay. The air-conditioning worked well. Yet the rooms were small and nmorw importantly clean. The location is pretty convenient. I my only recommendation is to add somewhere on the description its not kosher.

10

Alice

9 Aug 2023

·

Stayed 3 nights

Lovely staff, hotel was in a great location and we got a good nights sleep! Restaurant was always busy but we didn’t get a chance to try

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $371	19 $240	20 $193	21 $183	22 $282	23 $338	24 $228
25 $228	26 $376	27 $253	28 $240	29 $282	30 $282	31 $185

Su	Mo	Tu	We	Th	Fr	Sa
1 $171	2 $174	3 $171	4 $174	5 $225	6 $228	7 $173
8 $172	9 $174	10 $171	11 $171	12 $228	13 $228	14 $165
15 $173	16 $218	17 $174	18 $170	19 $233	20 $228	21 $173
22 $174	23 $174	24 $171	25 $180	26 $233	27 $228	28 $180
29 $172	30 $180

Hotel Jacob Samuel by Prima Hotels

Prices for Hotel Jacob Samuel by Prima Hotels

Monthly average prices

About this property

Location

Room options

Small Classic

Classic Room

Classic Room, Balcony

Studio, Terrace

Deluxe Room, Balcony

Guest reviews of Hotel Jacob Samuel by Prima Hotels

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Jacob Samuel by Prima Hotels

Prices for upcoming dates