Name: AC Hotel by Marriott Santiago Cenco Costanera
Address: Avenida Vitacura 130, Santiago, Región Metropolitana de Santiago, CL
Price range: 100 US$–204 US$ per night
Rating: 9.17

Opiniones de los huéspedes

El hotel AC by Marriott Santiago Cenco Costanera recibe elogios generalizados por su moderno confort, su personal excepcional, las impresionantes vistas de los Andes y la ciudad, y su ubicación muy conveniente, conectada al Costanera Center con fácil acceso a restaurantes, tiendas y transporte.

Varias reseñas señalan congestión en la zona de recepción y que los taxis o coches de transporte por aplicativo no pueden detenerse directamente en la entrada, lo que dificulta el descenso y la recogida. Las habitaciones son generalmente espaciosas y cómodas, y muy limpias, aunque algunos huéspedes mencionan almohadas duras o delgadas, duchas resbaladizas o que fallan, ruido ocasional cerca de la terraza y pequeños fallos en el servicio de limpieza. El desayuno suele ser elogiado, pero algunos lo consideran caro; el bar en la terraza Luna es popular, aunque algunos informan problemas de servicio o cierres, y el estacionamiento o las inclusiones como el desayuno pueden carecer de claridad. En general, se espera una base elegante y bien ubicada, adecuada para compradores y turistas, con algunas peculiaridades prácticas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El punto fuerte es el bar en la terraza Luna, que recibe elogios frecuentes, aunque algunos informan de problemas de servicio, ruido para las habitaciones cercanas o cierres ocasionales. Las instalaciones parecen limitadas (sin piscina, menú de servicio a la habitación modesto), y los detalles o los cargos de estacionamiento pueden no estar claros.

Reseñas de huéspedes relacionadas

10

Alessandro

14 feb 2024

·

Se alojó 4 noches

Hotel incrível e muito bem localizado, com acesso exclusivo ao Costanera Center. Instalações modernas e de bom gosto, comida excelente, café da manhã farto e saboroso. Tem um bar fantástico no hotel com uma vista panorâmica deslumbrante de Santiago, o Luna Bar. Staff simpatico e muito atencioso. Enfim, uma experiência agradabilíssima.

10

Leonardo

28 jun 2025

·

Se alojó 5 noches

O acesso direto ao shopping facilita tudo. Restaurante e Bar perfeitos. Vista linda das cordilheiras.

10

Marcello

24 feb 2025

·

Se alojó 5 noches

Um hotel ótimo, bm localizado, com acesso direto ao shopping Costanera e com ótima estrutura. A piscina seria um plus, mas nada que compromea a estadia.

10

Jason

3 feb 2026

·

Se alojó 2 noches

The staff were amazing. Rooftop bar has fantastic views over Santiago, very clean room with amazing views over the city and the breakfast was quality. Just to make a point, the staff are really good and super helpful.

10

Yanitzia Guadalupe

26 dic 2025

·

Se alojó 7 noches

Lo mejor para mí fueron tres cosas: la inmejorable ubicación (pegado al Cenco Costanera), el estilo moderno del hotel y las vistas a los Andes. Lo que sí me decepcionó fue el Luna Bar, tanto en servicio como en el sabor de los alimentos. De todas maneras, sí volvería. Es un excelente hotel.

6

Javier

26 sept 2022

·

Se alojó 2 noches

Con varias sorpresas. Tuve q pagar 30 mil en estacionamiento. No venía incluido el desayuno. Más claridad en estos 2 aspectos. Viene en la letra chica. No me parece.

6

Molly

17 nov 2023

·

Se alojó 1 noche

Generally okay, clean rooms and good location for sightseeing. We arrived early and my room wasn't ready yet so I checked in and they said to just pick up the key later in the day. Cool, no problem. But when I came back that evening they had no idea what was going on and couldn't find my key or any record of my stay for several long minutes. Then my room was directly above the rooftop bar, when I called the front desk to ask them to turn the music down at 1030pm so I could sleep they laughed and said the bar was open until midnight. I had prearranged with the front desk a taxi for the next morning, it never showed. So again, decent place but not so helpful staff.

8

Felipe

19 jun 2025

·

Se alojó 1 noche

Tudo certo' hotel muito bom, apenas o rooftop fechado me frustou um pouco

10

Gustavo

27 jun 2024

·

Se alojó 7 noches

Foi sensacional a minha hospedagem e da minha família ., quarto super confortável , funcionários super educados .., nota 1000 vale a pena voltar … Só poderia ter mais opção do room service com alimentação .

6

Irene

13 nov 2024

·

Se alojó 3 noches

Ótimo hotel ! Acesso direto ao shopping ! Só não tem piscina

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Limpieza

La limpieza es ampliamente elogiada, y muchos describen las habitaciones y las zonas comunes como impecables y bien mantenidas. Algunos señalan inconsistencias en el servicio de limpieza y pequeños problemas de mantenimiento, como fugas en la ducha o inestabilidad en la temperatura del agua.

Reseñas de huéspedes relacionadas

10

FABIO

10 feb 2026

·

Se alojó 4 noches

Hotel extremante limpo, confortável. Funcionários muito educados e prestativos .

10

pedro

5 ene 2026

·

Se alojó 4 noches

Quarto impecável

10

Kimberly

27 dic 2023

·

Se alojó 5 noches

The hotel was stylish, in a great location for dining and shopping, comfortable and absolutely spotless. Housekeeping was fast and thorough daily as needed. The front desk staff were especially helpful with recommendations for dining and spa services. A very memorable stay for me and my friends.

10

Jason

3 feb 2026

·

Se alojó 2 noches

The staff were amazing. Rooftop bar has fantastic views over Santiago, very clean room with amazing views over the city and the breakfast was quality. Just to make a point, the staff are really good and super helpful.

10

Patrícia

20 jul 2024

·

Se alojó 5 noches

Excelente atendimento, quarto e banheiro limpo e cheiroso.

10

JORGE

10 nov 2025

·

Se alojó 2 noches

Todo o hotel impecável - quarto, restaurante, café da manhã

10

Jose Lucas

28 sept 2022

·

Se alojó 1 noche

Hotel moderno e limpo com vista sensacional.

10

Juan Carlos

3 jul 2025

·

Se alojó 4 noches

En líneas generales el hotel me pareceió fantástico. El único aspecto que, en mi opinión, debería ser mejorado es el tema de la ducha y la regulación de la temperatura del agua. El Box de la ducha no estaba bien sellado con silicona y generaba una fuga de agua que mojaba el pido del dormitorio. Por otro lado el reguladore de la temperatura del agua no estaba funcionando, porque el agua salía o muy fría o muy caliente, pero fue imposible lograr un termino medio. Por lo demás un excelente hotel. En mi próximo viaje volveré a hospedarme en el Santiago Cenco Costanera.

10

Rohan

3 dic 2023

·

Se alojó 1 noche

Clean and updated property with friendly staff. Goes the extra mile to serve.

8

GUILLEMOT

17 ene 2026

·

Se alojó 3 noches

Chambre impeccable.

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Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, muchas con impresionantes vistas de la ciudad o las montañas. Entre los inconvenientes que se mencionan se incluyen almohadas incómodas o camas firmes, duchas resbaladizas o que fallan, ruido ocasional para las habitaciones cerca de la terraza y algunos baños de tamaño reducido.

Reseñas de huéspedes relacionadas

10

Philip

10 ene 2026

·

Se alojó 1 noche

Staff was very helpful, room was not big but OK and clean.

8

Fabio

20 ene 2024

·

Se alojó 3 noches

Fiquei na suite, grande, moderna e uma visão linda da cidade e cordilheiras dos Andes. Estrutura do hotel é espetacular, com um dos melhores bares da cidade no 16. Andar que é o Luna Bar. A localização é muito boa, próximo de comércio de rua e metro, mas o principal é o acesso exclusivo ao Shopping Costanera pelo 5. Andar do hotel. Daria 5 estrelas tranquilamente se nāo fosse a cama dura sem nem um pillow top para aliviar. O café da manhã é muito completo e de alta qualidade. Estava comemorando aniversário de casamento e o hotel me agraciou com um espumante no quarto, muito show!!!

8

Stephen

23 ene 2026

·

Se alojó 3 noches

Fridge was awful, it didn't work at all. Pillows were very uncomfortable but bed was OK. Check-in was very slow. Location was great, next to the train and shopping centres. Overall I wouldn't stay again.

10

Luis

4 abr 2023

·

Se alojó 2 noches

Great new property around the Costanera Center. Rooms were new and spacious. Great bedding

8

Kourtney

11 feb 2025

·

Se alojó 2 noches

Conviently located to shopping. Easy acces to 2 metro stops. Rooms are updated however showers are incredibly slippery. Beds are comfortable and the blackout curtains are a plus.

4

Ulrik

17 ene 2026

·

Se alojó 2 noches

Room was not ready for check in at 1500hrs. Had to wait until 6pm. Very noisy, some sort of central ac fan outside the room gave me a headache.

10

Syed

12 oct 2024

·

Se alojó 1 noche

The room was big and clean. The view was amazing. The convenient of it was being attached to the mall was amazing. The area is safe. Breakfast had limited items that do not really fill you up. Overall I still give it 5 stars because of all the other factors.

8

Laurent

4 ago 2025

·

Se alojó 3 noches

Hôtel bien placé, avec un accès direct au centre commercial et non loin du métro. La réception est au 17ème étage. A noter qu'il n'y a pas beaucoup de personne pour le check out qui a été assez long alors que nous étions pressés, de plus l'accueil est impersonnel. Les chambres sont confortables et ont une belle vue. La salle de bain est très étroite par contre.

10

Daniel

18 may 2025

·

Se alojó 1 noche

Very good stay here with nice views over the city. Rooms were spacious and comfortable and looked just as advertised. Would stay again

8

Dimitris

5 ago 2024

·

Se alojó 11 noches

Very good hotel, modern inside, great breakfast, comfortable bed. Location can be great for some to be able to walk to central areas, or terrible when waiting for a taxi as they cannot stop easily at the front. The pavement in front of the hotel is always crammed with people due to the Costanera Mall next door. The only downside was the water in the shower, kept going from boiling hot to freezing cold every single morning for 10 days.

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Servicio

El servicio se describe con frecuencia como amable, profesional y servicial. Varios huéspedes informan de interacciones lentas o impersonales en la recepción, retrasos en el registro de entrada/salida y una resolución de problemas inconsistente.

Reseñas de huéspedes relacionadas

10

Wesley

14 jun 2025

·

Se alojó 2 noches

The accomodations were excellent and the staff were very professional and helpful

10

Ivelice

20 oct 2025

·

Se alojó 1 noche

Muy buen personal , te solucionan cualquier problema , atentos ,

10

Rosario

5 dic 2022

·

Se alojó 1 noche

Modern clean hotel attached to the Costanera mall. Fantastic city views from ceiling height windows. Staff were helpful and friendly. Buffet breakfast was acceptable with many options. Overall a great stay and highly recommend.

8

Stephen

23 ene 2026

·

Se alojó 3 noches

Fridge was awful, it didn't work at all. Pillows were very uncomfortable but bed was OK. Check-in was very slow. Location was great, next to the train and shopping centres. Overall I wouldn't stay again.

10

Jason

3 feb 2026

·

Se alojó 2 noches

The staff were amazing. Rooftop bar has fantastic views over Santiago, very clean room with amazing views over the city and the breakfast was quality. Just to make a point, the staff are really good and super helpful.

6

Molly

17 nov 2023

·

Se alojó 1 noche

Generally okay, clean rooms and good location for sightseeing. We arrived early and my room wasn't ready yet so I checked in and they said to just pick up the key later in the day. Cool, no problem. But when I came back that evening they had no idea what was going on and couldn't find my key or any record of my stay for several long minutes. Then my room was directly above the rooftop bar, when I called the front desk to ask them to turn the music down at 1030pm so I could sleep they laughed and said the bar was open until midnight. I had prearranged with the front desk a taxi for the next morning, it never showed. So again, decent place but not so helpful staff.

10

Terry

24 dic 2023

·

Se alojó 1 noche

Large, modern rooms and bathrooms. Very accommodating staff to grant us a late checkout and help with transport to the airport for our late evening flight. Located right above a large shopping center and a few blocks from tree-lined streets with many dining options

8

Fernando

14 sept 2024

·

Se alojó 4 noches

A localização é excelente e o quarto muito bom. Café da manhã bom tbm. Eu não gostei foi do atendimento das pessoas que trabalham na recepção, eu não entendi o motivo de todas serem muito rude conosco diversas vezes. A falta de vontade de tentar resolver o atendimento era algo impressionante. O resto do time, como as faxineiras, os garçons eram sempre atenciosos.

10

Michelle

16 mar 2024

·

Se alojó 2 noches

The hotel has a great location and was very comfortable after a long travel trip. Rooms were quiet and well equipped. Staff was efficient and friendly.

10

Logan

11 mar 2025

·

Se alojó 2 noches

The staff here is incredible! When I come back to Santiago, this is where I’ll be staying from now on.

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Ubicación

Conectado al Costanera Center con acceso directo, cerca del metro y de muchos restaurantes, y percibido como seguro y céntrico. Los inconvenientes recurrentes son la fuerte congestión y el hecho de que los taxis/Uber a menudo no pueden detenerse en la entrada, lo que complica las recogidas y los traslados.

Reseñas de huéspedes relacionadas

10

Joel

16 jul 2025

·

Se alojó 6 noches

Um hotel bem localizado, com um rooftop muito legal. Hotel com acesso a um grande shopping com muitos restaurantes nas proximidades. Quarto confortável e pessoal da limpeza nota 10. Não tenho do que reclamar exceto o fato de ser um pouco complicado pegar uber pois os ubers não podem parar em frente ao hotel pois são multados, mas logo vc se adapta.

8

Edgar

7 ago 2024

·

Se alojó 3 noches

Siempre es un placer hospedarse en el hotel, muy conveniente y cerca de todas las opciones. El único problema que le veo es el tema de poder subirte a un taxi o Uber enfrente del hotel. Esta prohibido y tienes que buscar como y dónde llegar o subirte. Lo hace muy complicado para los huespedes.

8

Stephen

23 ene 2026

·

Se alojó 3 noches

Fridge was awful, it didn't work at all. Pillows were very uncomfortable but bed was OK. Check-in was very slow. Location was great, next to the train and shopping centres. Overall I wouldn't stay again.

10

THERESA

30 dic 2024

·

Se alojó 3 noches

Great location attached to the large shipping center, near hop on bus, friendly helpful staff, great room, great outdoor bar.

10

MARIO J M

13 ago 2025

·

Se alojó 2 noches

Hotel bem localizado. Vista da cidade maravilhosa.Porém as obras e o trânsito ao redor requer muita atenção ao planejamento ao aeroporto.

6

Miguel

30 ago 2025

·

Se alojó 4 noches

In general good experience. Access to Shopping center is very convenient, however, drop off and pick up areas are very limited despite it is possible via underground shopping center parking.

10

JACOB

20 jul 2024

·

Se alojó 3 noches

Excellent location, nice room and service. The breakfast was well served and the staff very commited. Very convinient having direct access to the main mall in Santiago.

8

Dimitris

5 ago 2024

·

Se alojó 11 noches

Very good hotel, modern inside, great breakfast, comfortable bed. Location can be great for some to be able to walk to central areas, or terrible when waiting for a taxi as they cannot stop easily at the front. The pavement in front of the hotel is always crammed with people due to the Costanera Mall next door. The only downside was the water in the shower, kept going from boiling hot to freezing cold every single morning for 10 days.

10

Karen

7 feb 2025

·

Se alojó 3 noches

Safe, clean and center of town. Amazing view of Andes.

8

marcelo

3 may 2025

·

Se alojó 4 noches

Hotel em si é ótimo ! A única questão é se você precisar de locomover de Uber ou táxi , os carros não tem onde parar, a faixa na frente do hotel é de ônibus e apesar da placa que diz que pode nenhum motorista quer parar lá por medo de multa !

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Comida

El desayuno es ampliamente apreciado por su calidad, aunque varios huéspedes lo encuentran caro o no incluido como se esperaba. El bar en la terraza Luna es popular, pero algunos informan de problemas de servicio o disponibilidad, y los menús de servicio a la habitación y de cena parecen limitados.

Reseñas de huéspedes relacionadas

10

Nikkima

15 jun 2024

·

Se alojó 2 noches

We enjoyed our stay at the AC. The rooms, views, bathroom amenities, bed were all great. It is conveniently located next to the shopping centre which you can access without leaving the hotel. Hotel and restaurant staff were good and helpful. For the price we paid breakfast should've been included but it was worth it to add on an extra. The Luna bar had great views, good food and vibes and great staff. Recommend it overall.

8

Simon

29 sept 2025

·

Se alojó 4 noches

My stay was great. This is a perfect business hotel, but very well situated with the new shopping mall below with many food options. Only comment I would recommend is that the breakfast be improved.

8

Marcos

9 nov 2024

·

Se alojó 4 noches

Es un hotel situado al lado d un shopping x lo q resulta muy cómodo si vas d compras xq tenes todo cerca.Las habitaciones son amplias,camas King cómodas,S-Mart TV,buen desayuno.Lo malo es q la zona está siempre congestionada,los Uber no paran en la calle del hotel, te dejan a 1 cuadra y xa tomarlo igual. El room Service es muy limitado. Igualmente es un hotel cómodo al q volvería.

8

ANGELO

3 ago 2024

·

Se alojó 2 noches

O hotel é muito legal, com ótimo serviço. Só o café da manhã que tem um preço abusivo (20% do valor da estadia)

8

Vander

24 ago 2024

·

Se alojó 5 noches

Hotel muito bom, mas na minha opinião o café da manhã como não é incluso na diária, deveria ser um pouco mais barato para os hóspedes, um casal fica em torno de R$ 230,00 por dia.

10

Yanitzia Guadalupe

26 dic 2025

·

Se alojó 7 noches

Lo mejor para mí fueron tres cosas: la inmejorable ubicación (pegado al Cenco Costanera), el estilo moderno del hotel y las vistas a los Andes. Lo que sí me decepcionó fue el Luna Bar, tanto en servicio como en el sabor de los alimentos. De todas maneras, sí volvería. Es un excelente hotel.

10

Lucas

23 jul 2025

·

Se alojó 4 noches

O hotel é incrível, o café da manhã espetacular e super bem localizado, mas a vista do quarto q fiquei foi o ponto alto, melhor vista de Santiago!

10

Syed

12 oct 2024

·

Se alojó 1 noche

The room was big and clean. The view was amazing. The convenient of it was being attached to the mall was amazing. The area is safe. Breakfast had limited items that do not really fill you up. Overall I still give it 5 stars because of all the other factors.

10

Gustavo

27 jun 2024

·

Se alojó 7 noches

Foi sensacional a minha hospedagem e da minha família ., quarto super confortável , funcionários super educados .., nota 1000 vale a pena voltar … Só poderia ter mais opção do room service com alimentação .

8

Dimitris

5 ago 2024

·

Se alojó 11 noches

Very good hotel, modern inside, great breakfast, comfortable bed. Location can be great for some to be able to walk to central areas, or terrible when waiting for a taxi as they cannot stop easily at the front. The pavement in front of the hotel is always crammed with people due to the Costanera Mall next door. The only downside was the water in the shower, kept going from boiling hot to freezing cold every single morning for 10 days.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	138 US$
febrero	142 US$
marzo	172 US$
abril	171 US$
mayo	144 US$
junio	147 US$
julio	188 US$
agosto	160 US$
septiembre	147 US$
octubre	159 US$
noviembre	166 US$
diciembre	140 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $150
18 $145	19 $191	20 $204	21 $192	22 $168	23 $113	24 $120
25 $116	26 $158	27 $189	28 $194	29 $139	30 $112	31 $105

DO	LU	MA	MI	JU	VI	SA
1 $122	2 $150	3 $160	4 $150	5 $165	6 $100	7 $122
8 $122	9 $160	10 $160	11 $160	12 $150	13 $111	14 $122
15 $131	16 $179	17 $162	18 $173	19 $172	20 $130	21 $122
22 $124	23	24 $162	25 $160	26 $169	27 $120	28 $120
29 $122	30 $156

AC Hotel by Marriott Santiago Cenco Costanera

Precios para AC Hotel by Marriott Santiago Cenco Costanera

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama de matrimonio grande, en esquina

Habitación, 1 cama de matrimonio grande

Habitación, 2 camas individuales

Suite, 1 habitación

Reseñas de los huéspedes sobre AC Hotel by Marriott Santiago Cenco Costanera

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas