Name: AC Hotel by Marriott Santiago Cenco Costanera
Address: Avenida Vitacura 130, Santiago, Région métropolitaine de Santiago, CL
Price range: 100 $US–204 $US per night
Rating: 9.17

Ce qu'en disent des voyageurs

L'hôtel AC Hotel by Marriott Santiago Cenco Costanera reçoit de nombreux éloges pour son confort moderne, son personnel remarquable, ses vues imprenables sur les Andes et la ville, et son emplacement très pratique, attenant au Costanera Center, avec un accès facile aux restaurants, aux commerces et aux transports.

Plusieurs commentaires notent une forte congestion dans le hall d'entrée et que les taxis ou les voitures de covoiturage ne peuvent pas s'arrêter directement à l'entrée, ce qui rend les départs et les arrivées délicats. Les chambres sont généralement spacieuses et confortables, et très propres, bien que certains clients signalent des oreillers durs ou fins, des douches glissantes ou capricieuses, du bruit occasionnel près du toit-terrasse et des oublis sporadiques de ménage. Le petit-déjeuner est souvent salué mais considéré comme cher par certains ; le bar sur le toit Luna est populaire, mais certains font état de problèmes de service ou de fermetures, et le stationnement ou les inclusions comme le petit-déjeuner peuvent manquer de clarté. Dans l'ensemble, attendez-vous à une base élégante et bien située, idéale pour les acheteurs et les touristes, avec quelques particularités pratiques.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'élément le plus remarquable est le bar sur le toit Luna, fréquemment salué, bien que certains signalent des problèmes de service, du bruit pour les chambres à proximité ou des fermetures occasionnelles. Les équipements semblent limités (pas de piscine, menu de service en chambre modeste), et les détails ou les coûts de stationnement peuvent être obscurs.

Avis de voyageur à ce sujet

10

Alessandro

14 févr. 2024

·

A séjourné 4 nuits

Hotel incrível e muito bem localizado, com acesso exclusivo ao Costanera Center. Instalações modernas e de bom gosto, comida excelente, café da manhã farto e saboroso. Tem um bar fantástico no hotel com uma vista panorâmica deslumbrante de Santiago, o Luna Bar. Staff simpatico e muito atencioso. Enfim, uma experiência agradabilíssima.

10

Leonardo

28 juin 2025

·

A séjourné 5 nuits

O acesso direto ao shopping facilita tudo. Restaurante e Bar perfeitos. Vista linda das cordilheiras.

10

Marcello

24 févr. 2025

·

A séjourné 5 nuits

Um hotel ótimo, bm localizado, com acesso direto ao shopping Costanera e com ótima estrutura. A piscina seria um plus, mas nada que compromea a estadia.

10

Jason

3 févr. 2026

·

A séjourné 2 nuits

The staff were amazing. Rooftop bar has fantastic views over Santiago, very clean room with amazing views over the city and the breakfast was quality. Just to make a point, the staff are really good and super helpful.

10

Yanitzia Guadalupe

26 déc. 2025

·

A séjourné 7 nuits

Lo mejor para mí fueron tres cosas: la inmejorable ubicación (pegado al Cenco Costanera), el estilo moderno del hotel y las vistas a los Andes. Lo que sí me decepcionó fue el Luna Bar, tanto en servicio como en el sabor de los alimentos. De todas maneras, sí volvería. Es un excelente hotel.

6

Javier

26 sept. 2022

·

A séjourné 2 nuits

Con varias sorpresas. Tuve q pagar 30 mil en estacionamiento. No venía incluido el desayuno. Más claridad en estos 2 aspectos. Viene en la letra chica. No me parece.

6

Molly

17 nov. 2023

·

A séjourné 1 nuit

Generally okay, clean rooms and good location for sightseeing. We arrived early and my room wasn't ready yet so I checked in and they said to just pick up the key later in the day. Cool, no problem. But when I came back that evening they had no idea what was going on and couldn't find my key or any record of my stay for several long minutes. Then my room was directly above the rooftop bar, when I called the front desk to ask them to turn the music down at 1030pm so I could sleep they laughed and said the bar was open until midnight. I had prearranged with the front desk a taxi for the next morning, it never showed. So again, decent place but not so helpful staff.

8

Felipe

19 juin 2025

·

A séjourné 1 nuit

Tudo certo' hotel muito bom, apenas o rooftop fechado me frustou um pouco

10

Gustavo

27 juin 2024

·

A séjourné 7 nuits

Foi sensacional a minha hospedagem e da minha família ., quarto super confortável , funcionários super educados .., nota 1000 vale a pena voltar … Só poderia ter mais opção do room service com alimentação .

6

Irene

13 nov. 2024

·

A séjourné 3 nuits

Ótimo hotel ! Acesso direto ao shopping ! Só não tem piscina

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est largement saluée, de nombreux clients décrivant les chambres et les espaces communs comme impeccables et bien entretenus. Quelques personnes notent des incohérences en matière de ménage et des problèmes de maintenance mineurs, tels que des fuites de douche ou une température de l'eau instable.

Avis de voyageur à ce sujet

10

FABIO

10 févr. 2026

·

A séjourné 4 nuits

Hotel extremante limpo, confortável. Funcionários muito educados e prestativos .

10

pedro

5 janv. 2026

·

A séjourné 4 nuits

Quarto impecável

10

Kimberly

27 déc. 2023

·

A séjourné 5 nuits

The hotel was stylish, in a great location for dining and shopping, comfortable and absolutely spotless. Housekeeping was fast and thorough daily as needed. The front desk staff were especially helpful with recommendations for dining and spa services. A very memorable stay for me and my friends.

10

Jason

3 févr. 2026

·

A séjourné 2 nuits

The staff were amazing. Rooftop bar has fantastic views over Santiago, very clean room with amazing views over the city and the breakfast was quality. Just to make a point, the staff are really good and super helpful.

10

Patrícia

20 juil. 2024

·

A séjourné 5 nuits

Excelente atendimento, quarto e banheiro limpo e cheiroso.

10

JORGE

10 nov. 2025

·

A séjourné 2 nuits

Todo o hotel impecável - quarto, restaurante, café da manhã

10

Jose Lucas

28 sept. 2022

·

A séjourné 1 nuit

Hotel moderno e limpo com vista sensacional.

10

Juan Carlos

3 juil. 2025

·

A séjourné 4 nuits

En líneas generales el hotel me pareceió fantástico. El único aspecto que, en mi opinión, debería ser mejorado es el tema de la ducha y la regulación de la temperatura del agua. El Box de la ducha no estaba bien sellado con silicona y generaba una fuga de agua que mojaba el pido del dormitorio. Por otro lado el reguladore de la temperatura del agua no estaba funcionando, porque el agua salía o muy fría o muy caliente, pero fue imposible lograr un termino medio. Por lo demás un excelente hotel. En mi próximo viaje volveré a hospedarme en el Santiago Cenco Costanera.

10

Rohan

3 déc. 2023

·

A séjourné 1 nuit

Clean and updated property with friendly staff. Goes the extra mile to serve.

8

GUILLEMOT

17 janv. 2026

·

A séjourné 3 nuits

Chambre impeccable.

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Chambres

Les chambres sont généralement spacieuses et confortables, dont beaucoup offrent une vue imprenable sur la ville ou la montagne. Les inconvénients signalés incluent des oreillers inconfortables ou des lits fermes, des douches glissantes ou capricieuses, du bruit occasionnel pour les chambres à proximité du toit-terrasse et des salles de bain un peu petites.

Avis de voyageur à ce sujet

10

Philip

10 janv. 2026

·

A séjourné 1 nuit

Staff was very helpful, room was not big but OK and clean.

8

Fabio

20 janv. 2024

·

A séjourné 3 nuits

Fiquei na suite, grande, moderna e uma visão linda da cidade e cordilheiras dos Andes. Estrutura do hotel é espetacular, com um dos melhores bares da cidade no 16. Andar que é o Luna Bar. A localização é muito boa, próximo de comércio de rua e metro, mas o principal é o acesso exclusivo ao Shopping Costanera pelo 5. Andar do hotel. Daria 5 estrelas tranquilamente se nāo fosse a cama dura sem nem um pillow top para aliviar. O café da manhã é muito completo e de alta qualidade. Estava comemorando aniversário de casamento e o hotel me agraciou com um espumante no quarto, muito show!!!

8

Stephen

23 janv. 2026

·

A séjourné 3 nuits

Fridge was awful, it didn't work at all. Pillows were very uncomfortable but bed was OK. Check-in was very slow. Location was great, next to the train and shopping centres. Overall I wouldn't stay again.

10

Luis

4 avr. 2023

·

A séjourné 2 nuits

Great new property around the Costanera Center. Rooms were new and spacious. Great bedding

8

Kourtney

11 févr. 2025

·

A séjourné 2 nuits

Conviently located to shopping. Easy acces to 2 metro stops. Rooms are updated however showers are incredibly slippery. Beds are comfortable and the blackout curtains are a plus.

4

Ulrik

17 janv. 2026

·

A séjourné 2 nuits

Room was not ready for check in at 1500hrs. Had to wait until 6pm. Very noisy, some sort of central ac fan outside the room gave me a headache.

10

Syed

12 oct. 2024

·

A séjourné 1 nuit

The room was big and clean. The view was amazing. The convenient of it was being attached to the mall was amazing. The area is safe. Breakfast had limited items that do not really fill you up. Overall I still give it 5 stars because of all the other factors.

8

Laurent

4 août 2025

·

A séjourné 3 nuits

Hôtel bien placé, avec un accès direct au centre commercial et non loin du métro. La réception est au 17ème étage. A noter qu'il n'y a pas beaucoup de personne pour le check out qui a été assez long alors que nous étions pressés, de plus l'accueil est impersonnel. Les chambres sont confortables et ont une belle vue. La salle de bain est très étroite par contre.

10

Daniel

18 mai 2025

·

A séjourné 1 nuit

Very good stay here with nice views over the city. Rooms were spacious and comfortable and looked just as advertised. Would stay again

8

Dimitris

5 août 2024

·

A séjourné 11 nuits

Very good hotel, modern inside, great breakfast, comfortable bed. Location can be great for some to be able to walk to central areas, or terrible when waiting for a taxi as they cannot stop easily at the front. The pavement in front of the hotel is always crammed with people due to the Costanera Mall next door. The only downside was the water in the shower, kept going from boiling hot to freezing cold every single morning for 10 days.

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Service

Le service est fréquemment décrit comme aimable, professionnel et serviable. Plusieurs clients font état d'interactions lentes ou impersonnelles à la réception, de délais d'enregistrement/départ et d'une résolution incohérente des problèmes.

Avis de voyageur à ce sujet

10

Wesley

14 juin 2025

·

A séjourné 2 nuits

The accomodations were excellent and the staff were very professional and helpful

10

Ivelice

20 oct. 2025

·

A séjourné 1 nuit

Muy buen personal , te solucionan cualquier problema , atentos ,

10

Rosario

5 déc. 2022

·

A séjourné 1 nuit

Modern clean hotel attached to the Costanera mall. Fantastic city views from ceiling height windows. Staff were helpful and friendly. Buffet breakfast was acceptable with many options. Overall a great stay and highly recommend.

8

Stephen

23 janv. 2026

·

A séjourné 3 nuits

Fridge was awful, it didn't work at all. Pillows were very uncomfortable but bed was OK. Check-in was very slow. Location was great, next to the train and shopping centres. Overall I wouldn't stay again.

10

Jason

3 févr. 2026

·

A séjourné 2 nuits

The staff were amazing. Rooftop bar has fantastic views over Santiago, very clean room with amazing views over the city and the breakfast was quality. Just to make a point, the staff are really good and super helpful.

6

Molly

17 nov. 2023

·

A séjourné 1 nuit

Generally okay, clean rooms and good location for sightseeing. We arrived early and my room wasn't ready yet so I checked in and they said to just pick up the key later in the day. Cool, no problem. But when I came back that evening they had no idea what was going on and couldn't find my key or any record of my stay for several long minutes. Then my room was directly above the rooftop bar, when I called the front desk to ask them to turn the music down at 1030pm so I could sleep they laughed and said the bar was open until midnight. I had prearranged with the front desk a taxi for the next morning, it never showed. So again, decent place but not so helpful staff.

10

Terry

24 déc. 2023

·

A séjourné 1 nuit

Large, modern rooms and bathrooms. Very accommodating staff to grant us a late checkout and help with transport to the airport for our late evening flight. Located right above a large shopping center and a few blocks from tree-lined streets with many dining options

8

Fernando

14 sept. 2024

·

A séjourné 4 nuits

A localização é excelente e o quarto muito bom. Café da manhã bom tbm. Eu não gostei foi do atendimento das pessoas que trabalham na recepção, eu não entendi o motivo de todas serem muito rude conosco diversas vezes. A falta de vontade de tentar resolver o atendimento era algo impressionante. O resto do time, como as faxineiras, os garçons eram sempre atenciosos.

10

Michelle

16 mars 2024

·

A séjourné 2 nuits

The hotel has a great location and was very comfortable after a long travel trip. Rooms were quiet and well equipped. Staff was efficient and friendly.

10

Logan

11 mars 2025

·

A séjourné 2 nuits

The staff here is incredible! When I come back to Santiago, this is where I’ll be staying from now on.

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Emplacement

Attaché au Costanera Center avec accès direct, près du métro et de nombreux restaurants, et perçu comme sûr et central. Les inconvénients récurrents sont la forte congestion et le fait que les taxis/Uber ne peuvent souvent pas s'arrêter à l'entrée, ce qui complique les prises en charge et les déposes.

Avis de voyageur à ce sujet

10

Joel

16 juil. 2025

·

A séjourné 6 nuits

Um hotel bem localizado, com um rooftop muito legal. Hotel com acesso a um grande shopping com muitos restaurantes nas proximidades. Quarto confortável e pessoal da limpeza nota 10. Não tenho do que reclamar exceto o fato de ser um pouco complicado pegar uber pois os ubers não podem parar em frente ao hotel pois são multados, mas logo vc se adapta.

8

Edgar

7 août 2024

·

A séjourné 3 nuits

Siempre es un placer hospedarse en el hotel, muy conveniente y cerca de todas las opciones. El único problema que le veo es el tema de poder subirte a un taxi o Uber enfrente del hotel. Esta prohibido y tienes que buscar como y dónde llegar o subirte. Lo hace muy complicado para los huespedes.

8

Stephen

23 janv. 2026

·

A séjourné 3 nuits

Fridge was awful, it didn't work at all. Pillows were very uncomfortable but bed was OK. Check-in was very slow. Location was great, next to the train and shopping centres. Overall I wouldn't stay again.

10

THERESA

30 déc. 2024

·

A séjourné 3 nuits

Great location attached to the large shipping center, near hop on bus, friendly helpful staff, great room, great outdoor bar.

10

MARIO J M

13 août 2025

·

A séjourné 2 nuits

Hotel bem localizado. Vista da cidade maravilhosa.Porém as obras e o trânsito ao redor requer muita atenção ao planejamento ao aeroporto.

6

Miguel

30 août 2025

·

A séjourné 4 nuits

In general good experience. Access to Shopping center is very convenient, however, drop off and pick up areas are very limited despite it is possible via underground shopping center parking.

10

JACOB

20 juil. 2024

·

A séjourné 3 nuits

Excellent location, nice room and service. The breakfast was well served and the staff very commited. Very convinient having direct access to the main mall in Santiago.

8

Dimitris

5 août 2024

·

A séjourné 11 nuits

Very good hotel, modern inside, great breakfast, comfortable bed. Location can be great for some to be able to walk to central areas, or terrible when waiting for a taxi as they cannot stop easily at the front. The pavement in front of the hotel is always crammed with people due to the Costanera Mall next door. The only downside was the water in the shower, kept going from boiling hot to freezing cold every single morning for 10 days.

10

Karen

7 févr. 2025

·

A séjourné 3 nuits

Safe, clean and center of town. Amazing view of Andes.

8

marcelo

3 mai 2025

·

A séjourné 4 nuits

Hotel em si é ótimo ! A única questão é se você precisar de locomover de Uber ou táxi , os carros não tem onde parar, a faixa na frente do hotel é de ônibus e apesar da placa que diz que pode nenhum motorista quer parar lá por medo de multa !

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement apprécié pour sa qualité, bien que de nombreux clients le trouvent cher ou non inclus comme prévu. Le bar sur le toit Luna est populaire, mais certains signalent des problèmes de service ou de disponibilité, et les menus de service en chambre et de dîner semblent limités.

Avis de voyageur à ce sujet

10

Nikkima

15 juin 2024

·

A séjourné 2 nuits

We enjoyed our stay at the AC. The rooms, views, bathroom amenities, bed were all great. It is conveniently located next to the shopping centre which you can access without leaving the hotel. Hotel and restaurant staff were good and helpful. For the price we paid breakfast should've been included but it was worth it to add on an extra. The Luna bar had great views, good food and vibes and great staff. Recommend it overall.

8

Simon

29 sept. 2025

·

A séjourné 4 nuits

My stay was great. This is a perfect business hotel, but very well situated with the new shopping mall below with many food options. Only comment I would recommend is that the breakfast be improved.

8

Marcos

9 nov. 2024

·

A séjourné 4 nuits

Es un hotel situado al lado d un shopping x lo q resulta muy cómodo si vas d compras xq tenes todo cerca.Las habitaciones son amplias,camas King cómodas,S-Mart TV,buen desayuno.Lo malo es q la zona está siempre congestionada,los Uber no paran en la calle del hotel, te dejan a 1 cuadra y xa tomarlo igual. El room Service es muy limitado. Igualmente es un hotel cómodo al q volvería.

8

ANGELO

3 août 2024

·

A séjourné 2 nuits

O hotel é muito legal, com ótimo serviço. Só o café da manhã que tem um preço abusivo (20% do valor da estadia)

8

Vander

24 août 2024

·

A séjourné 5 nuits

Hotel muito bom, mas na minha opinião o café da manhã como não é incluso na diária, deveria ser um pouco mais barato para os hóspedes, um casal fica em torno de R$ 230,00 por dia.

10

Yanitzia Guadalupe

26 déc. 2025

·

A séjourné 7 nuits

Lo mejor para mí fueron tres cosas: la inmejorable ubicación (pegado al Cenco Costanera), el estilo moderno del hotel y las vistas a los Andes. Lo que sí me decepcionó fue el Luna Bar, tanto en servicio como en el sabor de los alimentos. De todas maneras, sí volvería. Es un excelente hotel.

10

Lucas

23 juil. 2025

·

A séjourné 4 nuits

O hotel é incrível, o café da manhã espetacular e super bem localizado, mas a vista do quarto q fiquei foi o ponto alto, melhor vista de Santiago!

10

Syed

12 oct. 2024

·

A séjourné 1 nuit

The room was big and clean. The view was amazing. The convenient of it was being attached to the mall was amazing. The area is safe. Breakfast had limited items that do not really fill you up. Overall I still give it 5 stars because of all the other factors.

10

Gustavo

27 juin 2024

·

A séjourné 7 nuits

Foi sensacional a minha hospedagem e da minha família ., quarto super confortável , funcionários super educados .., nota 1000 vale a pena voltar … Só poderia ter mais opção do room service com alimentação .

8

Dimitris

5 août 2024

·

A séjourné 11 nuits

Very good hotel, modern inside, great breakfast, comfortable bed. Location can be great for some to be able to walk to central areas, or terrible when waiting for a taxi as they cannot stop easily at the front. The pavement in front of the hotel is always crammed with people due to the Costanera Mall next door. The only downside was the water in the shower, kept going from boiling hot to freezing cold every single morning for 10 days.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	138 $US
février	142 $US
mars	172 $US
avril	171 $US
mai	144 $US
juin	147 $US
juillet	188 $US
août	160 $US
septembre	147 $US
octobre	159 $US
novembre	166 $US
décembre	140 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $150
18 $145	19 $191	20 $204	21 $192	22 $168	23 $113	24 $120
25 $116	26 $158	27 $189	28 $194	29 $139	30 $112	31 $105

di	lu	ma	me	je	ve	sa
1 $122	2 $150	3 $160	4 $150	5 $165	6 $100	7 $122
8 $122	9 $160	10 $160	11 $160	12 $150	13 $111	14 $122
15 $131	16 $179	17 $162	18 $173	19 $172	20 $130	21 $122
22 $124	23	24 $162	25 $160	26 $169	27 $120	28 $120
29 $122	30 $156

AC Hotel by Marriott Santiago Cenco Costanera

Prix pour AC Hotel by Marriott Santiago Cenco Costanera

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit, en angle

Chambre, 1 très grand lit

Chambre, 2 lits une place

Suite, 1 chambre

Avis des voyageurs sur AC Hotel by Marriott Santiago Cenco Costanera

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir