Pinetree Marina Resort

I was given an Upgrade to Executive Room. The Microwave Oven, Washing Machine are Great. But the Marble flooring was not Polished and Sofa set looked old & dirty. I booked a Breakfast set, Nasi Lemak taste good but Coffee & Tea did not given any Sugar & Dairy. Facilities like Pool, Library, need to do something.

It’s our 2nd time there. The kids love the bath tub and swimming pools! Clean rooms, spacious living room and friendly staff. Housekeeping very fast too! Excellent stay!

Neverever wanna do this kind of exprience in my life. 1.One bed room TV is too far from the bed even small TV and outrange of remote control distance. 2. Staffs were extreamely impolite and low-mind such as visiting school canteen staff. 3. Room was very noisy by M&E issues above the room. 4. Valet service took the money but valet men go back home at 9pm 5. There is no Intercom service so If you need any request to resort, you would contact by phone. 6. See attachment for food condition It is lucky I cannot upload the movie clip but find a way to show everybody. I felt really anger of staying their and totally not trust the others report. I am not a person who report this kind of complains in my life. BUT THIS RESORT IS NOT RECOMMEND ANYONE ELSE 3.

Booked a 2 bedroom unit (1 King Bed and 1 Queen bed) for a short getaway. The room allocated was equipped with two queen beds. As we have intended for our young child to sleep in between us to avoid rolling over the bed, we went to the Reception and queried about it. The male staff initially explained that the assigned room was dirty and still being cleaned and that his colleague should have informed us about the swopping of room. We explained that we need a king bed for the safety of our child. The staff then explained that there is no more king bed apartment as an existing guest had extended his stay. We requested adding a single bed to our room as the 3 of us can't possibly fit on a Queen bed. The staff replied that adding a single bed will have additional cost. We told the staff that they should then provide the room that we have booked, and after sometime the staff agreed to add the bed "on a goodwill basis". Some other issues during the stay: 1. We were unable to find a hairdryer and went to Reception to request for it. A staff then responded that she will inform Housekeeping and it will be sent after 7-10 mins. The hairdryer was never sent till the next day when we requested again at Reception; 2. The wooden frame holding the main door security latch was dislodged; 3. The bidet spray hose was disconnected; 4. The children's playroom was closed on both visits; 5. Strong and unbearable odour smell in the main bathroom.

良いホテルです。 安い割には部屋が広く快適です。 景色も良かったです。 ついつい居心地が良く延長しました。 飲食店もほどほどにあり、ハードロックカフェで生バンドの演奏を楽しみながらお酒も飲めました。 スーパーもあり部屋でご飯を作って食べれます。 サウナを楽しみにしていったんですが、温度が60度までしか上がらないのが残念でした。

Staff were friendly and approachable. Check-in was a breeze. Property was clean and felt safe. Some things in the apartment looked a little jaded but not significantly so. Everything worked fine. And for a short stop, wonderful that there is a Hard Rock Cafe right in the basement. My wife and I enjoyed a couple of drinks listening to the live band. But the music did not penetrate and affect the rest of the building. So overall, pretty pleased with our stay.

Property is spacious and nicely decorated. Unlimited free car park entry.

Had a pleasant stay here. Room and property’s amenities are awesome. Very cozy👍

Check in/out was very fast. The staff were very good. However I found the hotel has a bit of a run down look to it, especially the pool area. I had asked for a room with a bathtub but they only have those in 2 bedroom. Had to upgrade for breakfast buffet, which was an extra £3 per day, which is no big deal. Room had one of those awful IKEA style sofa beds that is not comfortable to sit on at all. Shower nice size with separate hot water heater. A/c works very well in both rooms.

Still acceptable swimming pool abit dirty

overall is good, the staff is very friendly and helpful. the facility is good as well the only concern is the mattress and blanket is look like not so clean as we can see the stain obviously and the extra blanket store in cabinet is dirty.

I was given an Upgrade to Executive Room. The Microwave Oven, Washing Machine are Great. But the Marble flooring was not Polished and Sofa set looked old & dirty. I booked a Breakfast set, Nasi Lemak taste good but Coffee & Tea did not given any Sugar & Dairy. Facilities like Pool, Library, need to do something.

It’s our 2nd time there. The kids love the bath tub and swimming pools! Clean rooms, spacious living room and friendly staff. Housekeeping very fast too! Excellent stay!

The hotel was well taken off. Everything was excellent. The security guard, front desk, and everyone were so polite and helpful. The room was super duper clean. Happy to stay there for 3 days and 2 nights. Thank You Pine Tree Marina Resort.

Need to improve on cleanliness, sofa fabric is dirty and felt some itchiness. Small insect in the toilet, toilet sink overflow when on tap and bidet spray leak. Unit is spacious and air con is good but only setback is the breakfast serve as bento set.

Quite clean and good service. But location not as optimal.

The hotel was very quiet and clean. Lovely pool Not that much around in terms of shops and things to see. We stayed due to Legoland but had an extra day and not much to see. The restaurants close by were good and nice atmosphere on the water. Pity some old developments opposite that really make the place look a little gloomy otherwise would be great view. Rooms were comfortable and clean and very spacious, huge living area.

Parts the of room need airing to remove the musty smell. Otherwise, it is great value for short term stay.

Still acceptable swimming pool abit dirty

Clean and spacious room.

This was a unit in an upscale condo in the suburbs of Johor Bahru. It was well run and had an excellent staff. It was very presentable and very large. The real problem is location. While it had restaurants and grocery stores nearby, it was very much off the tourist route. But transportation in Johor, like most of Malaysia, is not expensive and we could travel where we wished without difficulty. There were a few minor maintenance issues but anything we reported was immediately repaired. The pool and views were great. We looked across the water to Singapore.

良いホテルです。 安い割には部屋が広く快適です。 景色も良かったです。 ついつい居心地が良く延長しました。 飲食店もほどほどにあり、ハードロックカフェで生バンドの演奏を楽しみながらお酒も飲めました。 スーパーもあり部屋でご飯を作って食べれます。 サウナを楽しみにしていったんですが、温度が60度までしか上がらないのが残念でした。

Staff were friendly and approachable. Check-in was a breeze. Property was clean and felt safe. Some things in the apartment looked a little jaded but not significantly so. Everything worked fine. And for a short stop, wonderful that there is a Hard Rock Cafe right in the basement. My wife and I enjoyed a couple of drinks listening to the live band. But the music did not penetrate and affect the rest of the building. So overall, pretty pleased with our stay.

Property is spacious and nicely decorated. Unlimited free car park entry.

Spacious 2 rooms apartment with 1 king size bed & the other room with queen size bed.

the apartment was spacious and conditions good. the check in and check out were smooth and the staff was great! It is just above Hard Rock Cafe and other dining choices nearby. However you can hear motorcycles revving noise at night if you stay in room facing city. My room can hear generator-like sound at night but acceptable to me, can treat it as white noise. Overall, nice place and I will stay again in the future.

The hotel was very quiet and clean. Lovely pool Not that much around in terms of shops and things to see. We stayed due to Legoland but had an extra day and not much to see. The restaurants close by were good and nice atmosphere on the water. Pity some old developments opposite that really make the place look a little gloomy otherwise would be great view. Rooms were comfortable and clean and very spacious, huge living area.

Check in/out was very fast. The staff were very good. However I found the hotel has a bit of a run down look to it, especially the pool area. I had asked for a room with a bathtub but they only have those in 2 bedroom. Had to upgrade for breakfast buffet, which was an extra £3 per day, which is no big deal. Room had one of those awful IKEA style sofa beds that is not comfortable to sit on at all. Shower nice size with separate hot water heater. A/c works very well in both rooms.

Wifi and cleanliness could be better. Friendly staff a plus.

Clean and spacious room.

It’s our 2nd time there. The kids love the bath tub and swimming pools! Clean rooms, spacious living room and friendly staff. Housekeeping very fast too! Excellent stay!

Neverever wanna do this kind of exprience in my life. 1.One bed room TV is too far from the bed even small TV and outrange of remote control distance. 2. Staffs were extreamely impolite and low-mind such as visiting school canteen staff. 3. Room was very noisy by M&E issues above the room. 4. Valet service took the money but valet men go back home at 9pm 5. There is no Intercom service so If you need any request to resort, you would contact by phone. 6. See attachment for food condition It is lucky I cannot upload the movie clip but find a way to show everybody. I felt really anger of staying their and totally not trust the others report. I am not a person who report this kind of complains in my life. BUT THIS RESORT IS NOT RECOMMEND ANYONE ELSE 3.

Booked a 2 bedroom unit (1 King Bed and 1 Queen bed) for a short getaway. The room allocated was equipped with two queen beds. As we have intended for our young child to sleep in between us to avoid rolling over the bed, we went to the Reception and queried about it. The male staff initially explained that the assigned room was dirty and still being cleaned and that his colleague should have informed us about the swopping of room. We explained that we need a king bed for the safety of our child. The staff then explained that there is no more king bed apartment as an existing guest had extended his stay. We requested adding a single bed to our room as the 3 of us can't possibly fit on a Queen bed. The staff replied that adding a single bed will have additional cost. We told the staff that they should then provide the room that we have booked, and after sometime the staff agreed to add the bed "on a goodwill basis". Some other issues during the stay: 1. We were unable to find a hairdryer and went to Reception to request for it. A staff then responded that she will inform Housekeeping and it will be sent after 7-10 mins. The hairdryer was never sent till the next day when we requested again at Reception; 2. The wooden frame holding the main door security latch was dislodged; 3. The bidet spray hose was disconnected; 4. The children's playroom was closed on both visits; 5. Strong and unbearable odour smell in the main bathroom.

It was good overall. However, our bath towels and floor towels were not replaced with new ones when the old ones were taken. We had to go down to reception to ask for them to be delivered. No phones in property to communicate with reception. When we asked for floor towel the second time, we did not get a response and my wife called them via our mobile to get one but was told their housekeeping has gone home. My wife insisted to have floor towels as it is a risk for accidents to happen when we have to step out of the marble floor in the bathroom when it is wet and slipper. TV was not working on the last day as well.

Staff were friendly and approachable. Check-in was a breeze. Property was clean and felt safe. Some things in the apartment looked a little jaded but not significantly so. Everything worked fine. And for a short stop, wonderful that there is a Hard Rock Cafe right in the basement. My wife and I enjoyed a couple of drinks listening to the live band. But the music did not penetrate and affect the rest of the building. So overall, pretty pleased with our stay.

the apartment was spacious and conditions good. the check in and check out were smooth and the staff was great! It is just above Hard Rock Cafe and other dining choices nearby. However you can hear motorcycles revving noise at night if you stay in room facing city. My room can hear generator-like sound at night but acceptable to me, can treat it as white noise. Overall, nice place and I will stay again in the future.

When the time we check in and out was a breeze considering during the school holiday season. The front desk staff was polite and professional. Definitely will come back to stay at this property again!

The reception, the housekeeping is 5-stars rrated. The service if the duty manager is amazing. Checking in and out, breakfast arrabgenent was a brisk. The nasi lemak breqkfast set was quite delicious but could be better if guests are guven options.

Check in/out was very fast. The staff were very good. However I found the hotel has a bit of a run down look to it, especially the pool area. I had asked for a room with a bathtub but they only have those in 2 bedroom. Had to upgrade for breakfast buffet, which was an extra £3 per day, which is no big deal. Room had one of those awful IKEA style sofa beds that is not comfortable to sit on at all. Shower nice size with separate hot water heater. A/c works very well in both rooms.

My second time booking and still the same good hotel that i will come back to. I love how friendly and helpful the staffs are. Service was also fast evrrytime i ask for room service. Thank you for the wonderful experience!

This was a unit in an upscale condo in the suburbs of Johor Bahru. It was well run and had an excellent staff. It was very presentable and very large. The real problem is location. While it had restaurants and grocery stores nearby, it was very much off the tourist route. But transportation in Johor, like most of Malaysia, is not expensive and we could travel where we wished without difficulty. There were a few minor maintenance issues but anything we reported was immediately repaired. The pool and views were great. We looked across the water to Singapore.

위치가 조금 떨어져있어 불편하고 시설에 비해 관리가 부족

The apartment is spacious and relatively well maintained. Great for families and staycation gatherings. Staff are all very friendly and kind. Help to keep my lost charger. Good location with nice food nearby. HARD ROCK CAFE is just downstairs Will return again. (:

Good for a quiet stay over weekday.

良いホテルです。 安い割には部屋が広く快適です。 景色も良かったです。 ついつい居心地が良く延長しました。 飲食店もほどほどにあり、ハードロックカフェで生バンドの演奏を楽しみながらお酒も飲めました。 スーパーもあり部屋でご飯を作って食べれます。 サウナを楽しみにしていったんですが、温度が60度までしか上がらないのが残念でした。

Staff were friendly and approachable. Check-in was a breeze. Property was clean and felt safe. Some things in the apartment looked a little jaded but not significantly so. Everything worked fine. And for a short stop, wonderful that there is a Hard Rock Cafe right in the basement. My wife and I enjoyed a couple of drinks listening to the live band. But the music did not penetrate and affect the rest of the building. So overall, pretty pleased with our stay.

Quite clean and good service. But location not as optimal.

the apartment was spacious and conditions good. the check in and check out were smooth and the staff was great! It is just above Hard Rock Cafe and other dining choices nearby. However you can hear motorcycles revving noise at night if you stay in room facing city. My room can hear generator-like sound at night but acceptable to me, can treat it as white noise. Overall, nice place and I will stay again in the future.

The hotel was very quiet and clean. Lovely pool Not that much around in terms of shops and things to see. We stayed due to Legoland but had an extra day and not much to see. The restaurants close by were good and nice atmosphere on the water. Pity some old developments opposite that really make the place look a little gloomy otherwise would be great view. Rooms were comfortable and clean and very spacious, huge living area.

Second time staying. Kids love this hotel.Very clean and short distance away from legoland. Will always be our first choice hotel if we are coming back again. Thanks!!

I was given an Upgrade to Executive Room. The Microwave Oven, Washing Machine are Great. But the Marble flooring was not Polished and Sofa set looked old & dirty. I booked a Breakfast set, Nasi Lemak taste good but Coffee & Tea did not given any Sugar & Dairy. Facilities like Pool, Library, need to do something.

Need to improve on cleanliness, sofa fabric is dirty and felt some itchiness. Small insect in the toilet, toilet sink overflow when on tap and bidet spray leak. Unit is spacious and air con is good but only setback is the breakfast serve as bento set.

Booked a 2 bedroom unit (1 King Bed and 1 Queen bed) for a short getaway. The room allocated was equipped with two queen beds. As we have intended for our young child to sleep in between us to avoid rolling over the bed, we went to the Reception and queried about it. The male staff initially explained that the assigned room was dirty and still being cleaned and that his colleague should have informed us about the swopping of room. We explained that we need a king bed for the safety of our child. The staff then explained that there is no more king bed apartment as an existing guest had extended his stay. We requested adding a single bed to our room as the 3 of us can't possibly fit on a Queen bed. The staff replied that adding a single bed will have additional cost. We told the staff that they should then provide the room that we have booked, and after sometime the staff agreed to add the bed "on a goodwill basis". Some other issues during the stay: 1. We were unable to find a hairdryer and went to Reception to request for it. A staff then responded that she will inform Housekeeping and it will be sent after 7-10 mins. The hairdryer was never sent till the next day when we requested again at Reception; 2. The wooden frame holding the main door security latch was dislodged; 3. The bidet spray hose was disconnected; 4. The children's playroom was closed on both visits; 5. Strong and unbearable odour smell in the main bathroom.

The apartment is spacious and relatively well maintained. Great for families and staycation gatherings. Staff are all very friendly and kind. Help to keep my lost charger. Good location with nice food nearby. HARD ROCK CAFE is just downstairs Will return again. (:

良いホテルです。 安い割には部屋が広く快適です。 景色も良かったです。 ついつい居心地が良く延長しました。 飲食店もほどほどにあり、ハードロックカフェで生バンドの演奏を楽しみながらお酒も飲めました。 スーパーもあり部屋でご飯を作って食べれます。 サウナを楽しみにしていったんですが、温度が60度までしか上がらないのが残念でした。

Staff were friendly and approachable. Check-in was a breeze. Property was clean and felt safe. Some things in the apartment looked a little jaded but not significantly so. Everything worked fine. And for a short stop, wonderful that there is a Hard Rock Cafe right in the basement. My wife and I enjoyed a couple of drinks listening to the live band. But the music did not penetrate and affect the rest of the building. So overall, pretty pleased with our stay.

the apartment was spacious and conditions good. the check in and check out were smooth and the staff was great! It is just above Hard Rock Cafe and other dining choices nearby. However you can hear motorcycles revving noise at night if you stay in room facing city. My room can hear generator-like sound at night but acceptable to me, can treat it as white noise. Overall, nice place and I will stay again in the future.

The reception, the housekeeping is 5-stars rrated. The service if the duty manager is amazing. Checking in and out, breakfast arrabgenent was a brisk. The nasi lemak breqkfast set was quite delicious but could be better if guests are guven options.

Check in/out was very fast. The staff were very good. However I found the hotel has a bit of a run down look to it, especially the pool area. I had asked for a room with a bathtub but they only have those in 2 bedroom. Had to upgrade for breakfast buffet, which was an extra £3 per day, which is no big deal. Room had one of those awful IKEA style sofa beds that is not comfortable to sit on at all. Shower nice size with separate hot water heater. A/c works very well in both rooms.

Overall it is a spacious and well kept. However, didn't expect the breakfast to be that 'simple' though brought by room service. We had to drive out for a more decent breakfast. Apart from that, it's a pleasant stay