Name: Onomo Hotel Kigali
Address: KN 1 Avenue Rugenge, Nyarugenge District,Kigali, Rwanda, Akarere ka Nyarugenge, RW
Price range: $70–$161 per night
Rating: 7.83

What guests think

At Onomo Hotel Kigali, guests consistently praise the friendly, professional staff, while several note compact rooms and mixed dining experiences, plus a simple gym and a pool that is not always available for swimming.

Cleanliness and room upkeep are widely praised. Some mention modern design and effective air conditioning. Overall, it suits short stays and budget conscious travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews mention a simple, usable gym. There is a report that the pool is not easily available for swimming, and another notes the property feels new and well built.

Related guest reviews

8

Angela

Apr 4, 2024

·

Stayed 1 night

I had booked another hotel and was shocked at the state of it (no AC and not really a hotel), so quickly left and my driver recommended Onomo. I am so glad he did! It was modern, well air-conditioned, had a good simple gym & a delish breakfast!

6

Patrick

Jun 1, 2023

·

Stayed 3 nights

The service was good and the facility is still new and done to great standard. The room was much smaller than standard, the wardrobes quite short for long garments like jackets and trousers Suprise that the hotel does not offer room service, given that some guests could arrive after hours for the kitchen

8

J. Opoku

Oct 12, 2024

·

Stayed 7 nights

I was told there are no rooms mini bars. These are now essential especially if the guest is on medication which requires refrigeration

10

Muyideen

Oct 30, 2022

·

Stayed 1 night

I liked the quality of the property, price and rooms size. I did not like the inability to use the Pool as it is used as more of an entertainment space than a poool that can be used for guest swimming, this should be changed.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is repeatedly praised, with rooms described as well maintained. One review notes worn or off color linens.

Related guest reviews

10

Ahmed

Dec 1, 2025

·

Stayed 10 nights

Great Staff in Onomo Kigali, friendly and respectful team especially their Reception Team, whom accommodated my requests during my stay. Amazing food so I am sure their chief is extremely impressive as well as their waiters and waitresses were absolutely friendly and professional first class service. Finally the house keeping team, nothing short of perfect in keeping my room clean and organised, every single day with no expense spared in their efforts to also spray the room for insects as I requested. Thank you Team ONOMO and I appreciate all they have done from management to every staff member.

8

Breno

Nov 24, 2025

·

Stayed 12 nights

The room was fantastic, clean, smelled good, well cleaned, comfortable. The staff was very friendly, helpful, courteous. I will definitely return.

8

Stefano

Sep 30, 2022

·

Stayed 3 nights

Nice and clean budget hotel. Really good for 2-3 days Room are too small for longer stay

8

Mohammed kabir

Nov 16, 2022

·

Stayed 7 nights

My stay at the hotel was pleasant. Cleanliness was top notch. Lovely view. The whole experience was great. Will be back.

8

Kenny

Nov 30, 2025

·

Stayed 1 night

The staff was professional and courteous. The linen in the room was off color and looked old (used to be white but looks more like cream in color).

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally compact and better suited to short stays, with some finding twin beds narrow and storage limited. Others mention modern fittings, effective air conditioning, and pleasant views.

Related guest reviews

8

Angela

Apr 4, 2024

·

Stayed 1 night

I had booked another hotel and was shocked at the state of it (no AC and not really a hotel), so quickly left and my driver recommended Onomo. I am so glad he did! It was modern, well air-conditioned, had a good simple gym & a delish breakfast!

6

Patrick

Jun 1, 2023

·

Stayed 3 nights

The service was good and the facility is still new and done to great standard. The room was much smaller than standard, the wardrobes quite short for long garments like jackets and trousers Suprise that the hotel does not offer room service, given that some guests could arrive after hours for the kitchen

8

Barambeshya

Mar 19, 2025

·

Stayed 1 night

It's a nice place to stay. The only problem is the room is only for one person, for couple you have to add more money.

8

Breno

Nov 24, 2025

·

Stayed 12 nights

The room was fantastic, clean, smelled good, well cleaned, comfortable. The staff was very friendly, helpful, courteous. I will definitely return.

6

Mark

Oct 5, 2024

·

Stayed 2 nights

Service has definitely deteriorated over the years. Rooms are ok for a short stay.

8

Stefano

Sep 30, 2022

·

Stayed 3 nights

Nice and clean budget hotel. Really good for 2-3 days Room are too small for longer stay

10

Muyideen

Oct 30, 2022

·

Stayed 1 night

I liked the quality of the property, price and rooms size. I did not like the inability to use the Pool as it is used as more of an entertainment space than a poool that can be used for guest swimming, this should be changed.

8

Mohammed kabir

Nov 16, 2022

·

Stayed 7 nights

My stay at the hotel was pleasant. Cleanliness was top notch. Lovely view. The whole experience was great. Will be back.

2

Michael

Apr 22, 2024

·

Stayed 1 night

Twin beds are the worst beds posisble 3ft wife beds you wake up with back pains

4

Olive

Dec 10, 2021

·

Stayed 1 night

The hotel they way i expected it i was disappointed by the room

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised for friendliness and professionalism. There are occasional complaints about slow or inconsistent responses, including breakfast delays, reception organization, and some frustrating interactions.

Related guest reviews

2

Hervé

Jan 7, 2022

·

Stayed 1 night

IT is a Beautiful Place in a great location, and some of the staff are great. But... Sometimes, some of the staff can be frustrating.

10

Suzette

Oct 14, 2025

·

Stayed 3 nights

Thank you to.the incredibly friendly staff.

10

Ahmed

Dec 1, 2025

·

Stayed 10 nights

Great Staff in Onomo Kigali, friendly and respectful team especially their Reception Team, whom accommodated my requests during my stay. Amazing food so I am sure their chief is extremely impressive as well as their waiters and waitresses were absolutely friendly and professional first class service. Finally the house keeping team, nothing short of perfect in keeping my room clean and organised, every single day with no expense spared in their efforts to also spray the room for insects as I requested. Thank you Team ONOMO and I appreciate all they have done from management to every staff member.

4

Dogukan

Feb 28, 2026

·

Stayed 2 nights

Hotel managed organization in the reception and too much noise. Also breakfast was awful. Just 8.30 all foods finished , i requested 3 times to refill but didnt. For Americano they requested extra payment.they didnt have gluten free foods. Omlet is very bad.

6

AN

Aug 2, 2024

·

Stayed 1 night

Average. Moatly the breakfast experience wasnt great. Table not set with condiments, no sauces, omlette cook couldnt speak english hence got the order wrong 3 times, response time of breakfast staff way too slow, salt shaker broken and empty, no butter, requested cheese and wasnt received after an hour. Drastically under catered for number of guests. For.this calibre hotel this expereince was most disappointing and unexpected.

10

Paul

Sep 27, 2024

·

Stayed 1 night

We had a good experience at the hotel. Staff were friendly and helpful and the food - both a selected dinner and the breakfast buffet - met our expectations. It was a short stay, but the quality of the hotel helped with our transition from Kenya to Rwanda.

8

Uju

Jul 18, 2023

·

Stayed 1 night

The food was excellent and the staff were friendly and professional!

10

Habib

Nov 25, 2025

·

Stayed 3 nights

The staff was very helpful and responsive.

10

Barambeshya

Aug 27, 2025

·

Stayed 1 night

This place is truly excellent, and the service provided is impeccable.

6

Mark

Oct 5, 2024

·

Stayed 2 nights

Service has definitely deteriorated over the years. Rooms are ok for a short stay.

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AI-generated summary based on recent guest reviews

Location

Not enough information in reviews.

Related guest reviews

2

Hervé

Jan 7, 2022

·

Stayed 1 night

IT is a Beautiful Place in a great location, and some of the staff are great. But... Sometimes, some of the staff can be frustrating.

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AI-generated summary based on recent guest reviews

Dining

Food feedback is mixed: several praise tasty meals and breakfast, while several highlight breakfast issues such as limited variety, slow or unresponsive service, items running out, and extra charges for certain drinks. One review notes no gluten free options and another notes no room service.

Related guest reviews

8

Isaac

May 3, 2024

·

Stayed 5 nights

Its value for the money. Not too expensive. However they need to improve the quality of the food urgently!

10

Ahmed

Dec 1, 2025

·

Stayed 10 nights

Great Staff in Onomo Kigali, friendly and respectful team especially their Reception Team, whom accommodated my requests during my stay. Amazing food so I am sure their chief is extremely impressive as well as their waiters and waitresses were absolutely friendly and professional first class service. Finally the house keeping team, nothing short of perfect in keeping my room clean and organised, every single day with no expense spared in their efforts to also spray the room for insects as I requested. Thank you Team ONOMO and I appreciate all they have done from management to every staff member.

4

Dogukan

Feb 28, 2026

·

Stayed 2 nights

Hotel managed organization in the reception and too much noise. Also breakfast was awful. Just 8.30 all foods finished , i requested 3 times to refill but didnt. For Americano they requested extra payment.they didnt have gluten free foods. Omlet is very bad.

6

AN

Aug 2, 2024

·

Stayed 1 night

Average. Moatly the breakfast experience wasnt great. Table not set with condiments, no sauces, omlette cook couldnt speak english hence got the order wrong 3 times, response time of breakfast staff way too slow, salt shaker broken and empty, no butter, requested cheese and wasnt received after an hour. Drastically under catered for number of guests. For.this calibre hotel this expereince was most disappointing and unexpected.

10

Paul

Sep 27, 2024

·

Stayed 1 night

We had a good experience at the hotel. Staff were friendly and helpful and the food - both a selected dinner and the breakfast buffet - met our expectations. It was a short stay, but the quality of the hotel helped with our transition from Kenya to Rwanda.

8

Angela

Apr 4, 2024

·

Stayed 1 night

I had booked another hotel and was shocked at the state of it (no AC and not really a hotel), so quickly left and my driver recommended Onomo. I am so glad he did! It was modern, well air-conditioned, had a good simple gym & a delish breakfast!

6

Patrick

Jun 1, 2023

·

Stayed 3 nights

The service was good and the facility is still new and done to great standard. The room was much smaller than standard, the wardrobes quite short for long garments like jackets and trousers Suprise that the hotel does not offer room service, given that some guests could arrive after hours for the kitchen

8

Uju

Jul 18, 2023

·

Stayed 1 night

The food was excellent and the staff were friendly and professional!

8

Herbert Chenyi

Dec 15, 2023

·

Stayed 3 nights

The property should consider providing more meal options in the breakfast menu.

10

Stephanie

Aug 25, 2022

·

Stayed 5 nights

Upkeep. Breakfast Service

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AI-generated summary based on recent guest reviews

Month	Average price
January	$78
February	$85
March	$79
April	$80
May	$82
June	$98
July	$85
August	$83
September	$96
October	$89
November	$71
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7 $82	8 $99	9 $81	10 $81	11 $73	12 $73
13 $70	14 $78	15 $81	16 $81	17 $81	18 $73	19 $73
20 $72	21 $104	22	23 $112	24 $100	25 $71	26 $86
27 $73	28 $100	29 $161	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $108	3 $98
4 $101	5 $113	6 $161	7 $161	8 $161	9 $149	10 $149
11	12 $161	13 $161	14 $161	15 $102	16 $149	17 $149
18 $95	19 $109	20 $161	21 $161	22 $102	23 $99	24 $149
25 $101	26 $161	27 $113	28 $161	29 $161	30 $149	31 $149

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Monthly average prices

About this property

Location

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Good

What guests think

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