Name: Radisson Blu Hotel & Convention Centre Kigali
Address: KG 2 Rd, Rwanda, Akarere ka Gasabo, RW
Price range: $179–$581 per night
Rating: 8.83

What guests think

Radisson Blu Hotel & Convention Centre Kigali draws praise for clean, modern rooms and a convenient, safe location by the convention centre, with many guests noting friendly staff and useful on-site facilities like the gym and pool.

Dining quality is mixed across venues: breakfast often impresses, but lounge food and catering can disappoint. Repeated drawbacks include slow restaurant and room service, occasional maintenance or noise issues, and several reports of billing, deposit, or rate problems. Expect a modern, business-friendly stay with standout cleanliness and location, but variable service speed.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several guests mention useful on-site restaurants and a well-equipped gym. The pool is available, though a few found it small or less appealing.

Related guest reviews

10

Hitoshi

Dec 22, 2024

·

Stayed 5 nights

Excellent staff, clean and comfortable room, enjoyable gym, and nice restaurants.

10

Anita Bond

Apr 4, 2025

·

Stayed 2 nights

I liked everything about Radisson Blu Hotel, the staff was warm and welcomig, the lay out was easy to follow, it had several eating options and access to the convention center was a plus. The hotel was clean and the layout of the rooms was a plus. When staying at a hotel

8

RIEKO

Nov 21, 2024

·

Stayed 1 night

お部屋は清潔で新しくバスタブがないことを除けば全てが快適でした。スタッフも優しく、サプライズだったウェルカムフードが嬉しかったです！空港までのシャトルバスを予約したかったのですが、タクシー(45〜40usd)になると言われ、レストランなどホテル全体の料金は高めです。丘の形をしたドームを観たかったのですが、隣にあり、治安も良く、空港にも近く立地も良かったです。

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10

Francoise

Jul 21, 2023

·

Stayed 6 nights

Extremely convenient to Convention Center, good restaurants, set in a quiet park, high security

8

benjamin

Aug 18, 2025

·

Stayed 2 nights

Chambre confortable et agréable. Bon petit déjeuner. Localisation calme. Par contre la piscine est petite et tres peu attractive.

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10

David

Mar 10, 2024

·

Stayed 2 nights

A surprisingly well appointed and professionally staffed hotel. Excellent accommodations and on site restaurants, with superb, unusually warm team.

10

Ismael

Oct 30, 2025

·

Stayed 2 nights

My little boy of five years old enjoyed the pool. He was the only one in the pool and he swam for over 30 minutes.

10

Andre

Aug 5, 2024

·

Stayed 2 nights

Great experence. Worth every cent. Great food and there was a live band and buffet in sunday afternoon playing local and international music. Fun actovities for the kids, clean rooms, friendly staff. Breakfast selection is superb.

10

Kerey

Mar 2, 2025

·

Stayed 1 night

It is a fine property with many amenities.

10

Kufor

Feb 26, 2025

·

Stayed 5 nights

the hotel was excellent and I liked the food and gym facilities

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews highlight very clean rooms and public areas. A few report issues like a cockroach or housekeeping lapses.

Related guest reviews

10

Munir Hadi Kwesi

Apr 17, 2025

·

Stayed 2 nights

Property was very clean and well positioned for guests

10

Lucien W

Sep 13, 2023

·

Stayed 2 nights

This is probably the best hotel in Kigali. The hotel is spotlessly clean, modern and very comfortable. The staff go above and beyond to help you, particularly in the restaurant. This is my go-to place in Kigali!

4

Avery

Oct 29, 2024

·

Stayed 2 nights

The Radisson Blu shows itself as a 5 star hotel but at a closer look staff are not well trained and give conflicting information, and rooms are cheaply made without the attention to detail of luxurious stay. We stayed at the Radisson blu for 2 nights in Kigali. The welcome service (hot towels, drink) was very nice and the lobby was beautiful. However the great service and 5 star experience appeared to stop there. We had an incident in our room that warranted requesting compensation in some form. This turned into an entire negotiation/ordeal with management and we left feeling like this stay was a subpar experience as they wouldn’t budge on making the situation up to us. We asked management and the front desk to deep clean our room multiple times as a result of the incident and they assured us that no corner would be untouched and they would make sure all the food was removed from the room and the floor would be thoroughly vacuumed. However when we came back to the room a few hours later, it hadn’t been cleaned at all and there were still things like the welcome drink left out, which was extremely frustrating given our initial complaint. Most of the staff were nice and accommodating but didn’t appear to be well trained. We were told multiple times that breakfast was included in our stay but it turns out it wasn’t, which we didn’t find out till after we already ate. Overall the service of the hotel feels more in line with 3.5 star hotel so just adjust expectations.

10

Kin

Jun 26, 2023

·

Stayed 1 night

Clean and comfortable

8

Ignacio

Dec 18, 2025

·

Stayed 6 nights

The hotel is very nice. The rroms are big and very clean. Staff is frindly. The italian restaurant is good but the lounge/pub food is awful and service there was bad. The food at the lounge/pub was very overcooked/dry and it took about an hour each time to be ready.

6

Arthur

Aug 23, 2025

·

Stayed 8 nights

My initial contact with Radisson was for the room rate. I attended a convention and the sponsors negotiated a rate significantly below the advertised rate with directions to email the Radisson for reservations. I emailed Radisson, but did not receive a reply to my reservation request or the reduced rate, although I did receive a welcome email. The Radisson website advertised it offered the lowest rate available, but I booked with hotels.com for a lower rate (but higher than the negotiated rate). During my stay, I videoed a cockroach crawling on the headboard above my pillows that left a stain on the bed. I showed the video to the staff. They apologized, changed the sheets, and gave me a fruit basket. For the most part, the staff was quite professional, except for the discourteous pool staff. Overall, I give this Radisson in Kigali a three star review as my experience with service, cost, and cleanliness did not rise to my expectations for the Radisson brand.

10

Moses

Jun 1, 2025

·

Stayed 4 nights

The rooms were very clean and Morden, the staff were very friendly

10

Shelly

Apr 29, 2025

·

Stayed 3 nights

We love the clearness of the property and the safe...

10

Tabitha

Jul 9, 2025

·

Stayed 1 night

Great service and cleanliness

10

almut

Jan 2, 2025

·

Stayed 4 nights

Professional and polite service. Nice entrance ambient. Room is spacious and well equipped. Very clean and neat.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, generally spacious or well designed, and comfortable, with some noting nice views. Drawbacks include occasional maintenance or A/C issues, noise near staff areas, and a few comments about dated amenities or small size.

Related guest reviews

8

Ignacio

Dec 18, 2025

·

Stayed 6 nights

The hotel is very nice. The rroms are big and very clean. Staff is frindly. The italian restaurant is good but the lounge/pub food is awful and service there was bad. The food at the lounge/pub was very overcooked/dry and it took about an hour each time to be ready.

10

HANNINGTON

Feb 28, 2025

·

Stayed 2 nights

very exclusive rooms and the location is ideal.

10

Anita Bond

Apr 4, 2025

·

Stayed 2 nights

I liked everything about Radisson Blu Hotel, the staff was warm and welcomig, the lay out was easy to follow, it had several eating options and access to the convention center was a plus. The hotel was clean and the layout of the rooms was a plus. When staying at a hotel

4

John

Jul 26, 2025

·

Stayed 3 nights

A/c not functioning correctly Room right next to a staff area store room with door/sounds heard throughout.

8

Kimberly

Feb 6, 2025

·

Stayed 2 nights

Nice views , clean rooms . Area to walk around inside .

6

Courtney

Sep 25, 2024

·

Stayed 6 nights

Significant allergy reaction to the room; especially the bed. I was charged twice for my stay at the hotel via Expedia and directly.

10

Moses

Jun 1, 2025

·

Stayed 4 nights

The rooms were very clean and Morden, the staff were very friendly

6

Caline

Oct 1, 2023

·

Stayed 2 nights

The hotel itself is quite nice. Some of the room amenities were outdated and there was a water leak in the bathroom but overall not a deal breaker. Breakfast was very nice and the staff was great. Having said that, my credit card information was stolen from swiping at the hotel terminal and nowhere else. I expected better from Radisson.

10

Anthony

Aug 15, 2024

·

Stayed 2 nights

The room was on the small size but well designed and thought out. Overall, satisfied with hotel.

10

almut

Jan 2, 2025

·

Stayed 4 nights

Professional and polite service. Nice entrance ambient. Room is spacious and well equipped. Very clean and neat.

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AI-generated summary based on recent guest reviews

Service

Many guests commend the staff as friendly, welcoming, and professional. However, there are recurring complaints about slow responses or service lapses, disputes over inclusions or billing, and occasional unhelpful or discourteous interactions.

Related guest reviews

8

Dilli

Mar 22, 2025

·

Stayed 4 nights

THE SERVICE WAS OK BUT HAD TO PAY ADDITIONAL NIGHT DESPIITE STATING CLEARLY TUME OF ARRIVALS AS EARLY

4

Avery

Oct 29, 2024

·

Stayed 2 nights

The Radisson Blu shows itself as a 5 star hotel but at a closer look staff are not well trained and give conflicting information, and rooms are cheaply made without the attention to detail of luxurious stay. We stayed at the Radisson blu for 2 nights in Kigali. The welcome service (hot towels, drink) was very nice and the lobby was beautiful. However the great service and 5 star experience appeared to stop there. We had an incident in our room that warranted requesting compensation in some form. This turned into an entire negotiation/ordeal with management and we left feeling like this stay was a subpar experience as they wouldn’t budge on making the situation up to us. We asked management and the front desk to deep clean our room multiple times as a result of the incident and they assured us that no corner would be untouched and they would make sure all the food was removed from the room and the floor would be thoroughly vacuumed. However when we came back to the room a few hours later, it hadn’t been cleaned at all and there were still things like the welcome drink left out, which was extremely frustrating given our initial complaint. Most of the staff were nice and accommodating but didn’t appear to be well trained. We were told multiple times that breakfast was included in our stay but it turns out it wasn’t, which we didn’t find out till after we already ate. Overall the service of the hotel feels more in line with 3.5 star hotel so just adjust expectations.

8

Ignacio

Dec 18, 2025

·

Stayed 6 nights

The hotel is very nice. The rroms are big and very clean. Staff is frindly. The italian restaurant is good but the lounge/pub food is awful and service there was bad. The food at the lounge/pub was very overcooked/dry and it took about an hour each time to be ready.

6

Arthur

Aug 23, 2025

·

Stayed 8 nights

My initial contact with Radisson was for the room rate. I attended a convention and the sponsors negotiated a rate significantly below the advertised rate with directions to email the Radisson for reservations. I emailed Radisson, but did not receive a reply to my reservation request or the reduced rate, although I did receive a welcome email. The Radisson website advertised it offered the lowest rate available, but I booked with hotels.com for a lower rate (but higher than the negotiated rate). During my stay, I videoed a cockroach crawling on the headboard above my pillows that left a stain on the bed. I showed the video to the staff. They apologized, changed the sheets, and gave me a fruit basket. For the most part, the staff was quite professional, except for the discourteous pool staff. Overall, I give this Radisson in Kigali a three star review as my experience with service, cost, and cleanliness did not rise to my expectations for the Radisson brand.

10

David

Mar 10, 2024

·

Stayed 2 nights

A surprisingly well appointed and professionally staffed hotel. Excellent accommodations and on site restaurants, with superb, unusually warm team.

10

Kyari

Jun 16, 2025

·

Stayed 3 nights

It was great especially Abasi was quite friendly check-in and also assisted with sight seeing

8

Simon

Apr 9, 2025

·

Stayed 3 nights

A very nice hotel indeed. The only issue (and this was a real draw back) was the rigid person (I did not get his name) at the reception did not acknowledge that my stay included a free drink. The free drink was a part of the Hotels.com package. Instead of accepting what I Said, he decided to argue and resist. I then left the reception on a bad note. Other than that, the stay was great.

2

Rosario

Jul 26, 2023

·

Stayed 1 night

Lousy service

10

Malaika

Dec 21, 2024

·

Stayed 4 nights

Everything was perfect - the staff is the absolutely best!!!!

10

almut

Jan 2, 2025

·

Stayed 4 nights

Professional and polite service. Nice entrance ambient. Room is spacious and well equipped. Very clean and neat.

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AI-generated summary based on recent guest reviews

Location

Widely praised for being next to the Kigali Convention Centre and near Kigali Heights Mall, with safe, quiet surroundings and good airport access. Handy for business and conferences.

Related guest reviews

10

Munir Hadi Kwesi

Apr 17, 2025

·

Stayed 2 nights

Property was very clean and well positioned for guests

10

Ana Carolina

Jan 2, 2026

·

Stayed 1 night

Amazing location and for the new years was a perfect stay. Amenities in the room a re great

10

HANNINGTON

Feb 28, 2025

·

Stayed 2 nights

very exclusive rooms and the location is ideal.

8

RIEKO

Nov 21, 2024

·

Stayed 1 night

お部屋は清潔で新しくバスタブがないことを除けば全てが快適でした。スタッフも優しく、サプライズだったウェルカムフードが嬉しかったです！空港までのシャトルバスを予約したかったのですが、タクシー(45〜40usd)になると言われ、レストランなどホテル全体の料金は高めです。丘の形をしたドームを観たかったのですが、隣にあり、治安も良く、空港にも近く立地も良かったです。

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10

Francoise

Jul 21, 2023

·

Stayed 6 nights

Extremely convenient to Convention Center, good restaurants, set in a quiet park, high security

8

benjamin

Aug 18, 2025

·

Stayed 2 nights

Chambre confortable et agréable. Bon petit déjeuner. Localisation calme. Par contre la piscine est petite et tres peu attractive.

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10

Paul

Aug 11, 2024

·

Stayed 4 nights

Nice modern hotel with all the facilities of a 5 star hotel for a great business stay.

10

Diann

Mar 7, 2024

·

Stayed 7 nights

it was right next to the conference centre so it was nice and convenient/

10

Boubacar

May 26, 2024

·

Stayed 2 nights

I love the location

10

Michelle

Apr 12, 2024

·

Stayed 7 nights

Radisson Blu was perfect for our stay in Rwanda!! The staff couldn’t have been more helpful and welcoming. Our entire stay we marvelled at how often we were offered help and service. The dining options were fantastic, the breakfast buffet had everything you could want as some new things to try. Linda in guest relations goes out of her way to help make your stay extra special. The Kigali Heights Mall across the street was great. Would definitely stay here again!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised, and several guests like the on-site restaurant variety. However, food quality and speed vary by venue, with repeated reports of slow service and occasional poor dishes, especially in the lounge or catering.

Related guest reviews

8

Monique

May 13, 2025

·

Stayed 10 nights

Good afternoon! This was my husband and I first time visiting Rwanda. The security and front desk staff were extremely friendly and helpful. The facility was clean and convenient. Aime was the best person on the staff. He made sure my husband and I were well cared for. When he saw us, he didn’t want us to carry anything. We also loved his commitment and love for his country! Now the negative! My husband and I got married in Rwanda on April 27th, we decided to have a spa day the day before. The service wasn’t that great. The part that upset me was while paying the staff gossip about us while standing there. They believed because they were speaking in their native tongue we didn’t understand. I make it a point to learn some things before traveling and to download a good translation app. I thought it was extremely unprofessional. Although, I would visit the hotel again, I would not utilize the spa. The second negative is room service and the restaurant in the convention center is EXTREMELY slow. On average it took over 1.5 hours or more to receive our order. The last time I went to the restaurant, I almost walked out because I sat there for about 20 minutes before someone brought our menus and took the order. The worst part there were less 10 people in the restaurant, so I can’t understand the long wait. I would not recommend the shopping centers behind the hotel because they will over price you. Only use the shopping center to use ATM.

10

David

Apr 25, 2025

·

Stayed 2 nights

Another wonderful Stay at the Radisson Blu Hotel Convention Center. All pas good, welcome, services, food etc.....

8

Katherine

Oct 5, 2024

·

Stayed 10 nights

The catering was very variable. Sometimes good sometimes not so good. I think I developed food poisoning from a hamburger I had. I had two Caesar salads - one had not croutons one had no egg.

6

JUDE MARIE

Jan 14, 2025

·

Stayed 3 nights

Liked the buffet

8

Ignacio

Dec 18, 2025

·

Stayed 6 nights

The hotel is very nice. The rroms are big and very clean. Staff is frindly. The italian restaurant is good but the lounge/pub food is awful and service there was bad. The food at the lounge/pub was very overcooked/dry and it took about an hour each time to be ready.

10

Elizabeth

Jun 16, 2025

·

Stayed 5 nights

Loved this hotel - great food and amenities. Would absolutely stay again!

8

benjamin

Aug 18, 2025

·

Stayed 2 nights

Chambre confortable et agréable. Bon petit déjeuner. Localisation calme. Par contre la piscine est petite et tres peu attractive.

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10

Lewis

Aug 1, 2024

·

Stayed 1 night

Amazingly beautiful and clean and staff well trained. The breakfast was to die for

10

Andre

Aug 5, 2024

·

Stayed 2 nights

Great experence. Worth every cent. Great food and there was a live band and buffet in sunday afternoon playing local and international music. Fun actovities for the kids, clean rooms, friendly staff. Breakfast selection is superb.

10

Michelle

Apr 12, 2024

·

Stayed 7 nights

Radisson Blu was perfect for our stay in Rwanda!! The staff couldn’t have been more helpful and welcoming. Our entire stay we marvelled at how often we were offered help and service. The dining options were fantastic, the breakfast buffet had everything you could want as some new things to try. Linda in guest relations goes out of her way to help make your stay extra special. The Kigali Heights Mall across the street was great. Would definitely stay here again!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$173
February	$175
March	$176
April	$154
May	$192
June	$183
July	$173
August	$161
September	$336
October	$252
November	$182
December	$164

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $274	9 $221	10 $222	11 $192	12 $192
13 $194	14 $254	15 $254	16 $251	17 $293	18 $218	19 $202
20 $179	21 $231	22 $218	23 $224	24 $231	25 $207	26 $202
27 $207	28 $211	29 $216	30 $231

Su	Mo	Tu	We	Th	Fr	Sa
				1 $221	2 $194	3 $194
4 $222	5 $216	6 $211	7 $211	8 $221	9 $202	10 $224
11 $202	12 $221	13 $245	14 $245	15 $221	16 $224	17 $245
18 $245	19 $245	20 $272	21 $245	22 $221	23 $224	24 $336
25 $303	26 $366	27 $475	28 $581	29 $347	30 $336	31 $336

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Monthly average prices

About this property

Location

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What guests think

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FAQs about Radisson Blu Hotel & Convention Centre Kigali

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