The Cumberland, London
304 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
304 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På The Cumberland, London ligger prisen pr. nat i gennemsnit på 189 US$ i den billigste måned (februar) og 382 US$ i den dyreste måned (november), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 206 US$ |
| februar | 189 US$ |
| marts | 214 US$ |
| april | 228 US$ |
| maj | 256 US$ |
| juni | 304 US$ |
| juli | 340 US$ |
| august | 322 US$ |
| september | 304 US$ |
| oktober | 283 US$ |
| november | 382 US$ |
| december | 367 US$ |
J
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J
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sep. · 304 US$
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Dyrest: november (ca. 382 US$)
Billigst: februar (ca. 189 US$)
Om dette overnatningssted
Gør brug af praktiske faciliteter, såsom gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Faciliteter
Gør brug af praktiske faciliteter, såsom gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til hurtig udtjekning, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i London? På dette hotel er der et område på 400 kvadratmeter til rådighed, bestående af konferencelokaler og 17 mødelokaler. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt).
Spisning
Snup en bid mad på Gordon Ramsay Hell's Kitc, som er en af mange spisesteder tilhørende dette hotel. Her finder du blandt andet 2 restauranter og en kaffebar/café. Afslut dagen med en drink eller to i baren/loungen. Morgenmadsbuffet serveres på hverdage fra kl. 06.30 til kl. 10.30 og i weekenderne fra kl. 07.30 til kl. 11.30 mod et gebyr.
Værelser
Føl dig hjemme i et af de 900 aircondition-afkølede værelser, der desuden indeholder LCD-tv. Med gratis Wi-Fi kan du altid komme på nettet, og digitale kanaler sørger for underholdningen. Værelset har et privat badeværelse med gratis toiletartikler og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe med plads til bærbar computer og skriveborde.
Lokation
Med et ophold hos The Cumberland, London har du en central base i London, kun få skridt fra Frameless Immersive Art Experience og 5 minutters gang fra Hyde Park. Dette hotel med luksusfaciliteter ligger 2,3 km fra Piccadilly Circus og 2,6 km fra Buckingham Palace.
I nærheden
Oxford Street(0.1 mil)
Marble Arch(0.1 mil)
Park Lane(0.1 mil)
Frameless Immersive Art Experience(0.1 mil)
Hyde Park(0.2 mil)
Selfridges (stormagasin)(0.3 mil)
Baker Street(0.4 mil)
Bond Street(0.5 mil)
Marylebone High Street(0.7 mil)
Oxford Circus(0.8 mil)
Berkeley Square(0.8 mil)
Kensington Gardens(0.8 mil)
Regent Street(0.8 mil)
Hyde Park Corner(0.9 mil)
Madame Tussauds Wax Museum(0.9 mil)
London (LCY-London City)(11.8 mil)
Heathrow Lufthavn (LHR)(16.6 mil)
Gatwick Lufthavn (LGW)(41.7 mil)
London (LTN-Luton)(32.8 mil)
London (STN-Stansted)(41.8 mil)
Restaurant
Ikkerygerværelser
Roomservice
Turistservice
Renseri
Rengøring
Lokation
1 Great Cumberland Place, Bryanston and Dorset Square, London, England, Storbritannien
Oxford Street (0.1 mil)
Marble Arch (0.1 mil)
Park Lane (0.1 mil)
Frameless Immersive Art Experience (0.1 mil)
Hyde Park (0.2 mil)
Selfridges (stormagasin) (0.3 mil)
Gæsteanmeldelser
8.4
Meget god
Baseret på 6.647 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På The Cumberland, London, roser rejsende gentagne gange den centrale beliggenhed ved Marble Arch og den livlige atmosfære, hvor mange fremhæver venligt personale og komfortable værelser. Flere anmeldelser fremhæver dog vedvarende ventetid på lifter, travle fællesområder og varierende standarder for rengøringen.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På The Cumberland, London, roser rejsende gentagne gange den centrale beliggenhed ved Marble Arch og den livlige atmosfære, hvor mange fremhæver venligt personale og komfortable værelser. Flere anmeldelser fremhæver dog vedvarende ventetid på lifter, travle fællesområder og varierende standarder for rengøringen.
Flere gæster beretter om ubehagelige lugte i dele af hotellet og lejlighedsvise småreparationer, samt varierende værelsesstørrelser og støjniveauer. Tilbagemeldingerne om spisning er blandede: nogle nyder morgenmaden og den livlige bar med musik, mens andre nævner lange køer, gennemsnitlig mad eller langsom betjening i baren. Forvent en pulserende, super praktisk base med kompromiser omkring menneskemængder og ensartethed.
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Faciliteter
En livlig bar med musik og et godt fitnesscenter er positive punkter, men mange anmeldelser beretter om alvorlige forsinkelser med lifterne og trængsel, især i spidsbelastningsperioder.
Relaterede gæsteanmeldelser
8
Allen
19. apr. 2025
·
Overnattede 3 nætter
Elevators were terrible. Long waits
Elevators were terrible. Long waits
8
Alex
24. mar. 2024
·
Overnattede 1 nat
The hotel was very modern and clean. Located right next to Marble Arch which was ideal. Unfortunately the lifts did not work and led to hour long queues to get from the first floor to the basement for breakfast and again to the ground floor to check out. No available stairs were offered either with the only stairs being an alarmed fire exit door. Once we finally got to breakfast, they ran out of sausages which was not ideal. Otherwise it was a decent breakfast spread. The hotel also offered a very good gym with modern equipment and a full weight rack.
The hotel was very modern and clean. Located right next to Marble Arch which was ideal. Unfortunately the lifts did not work and led to hour long queues to get from the first floor to the basement for breakfast and again to the ground floor to check out. No available stairs were offered either with the only stairs being an alarmed fire exit door. Once we finally got to breakfast, they ran out of sausages which was not ideal. Otherwise it was a decent breakfast spread. The hotel also offered a very good gym with modern equipment and a full weight rack.
6
Samantha
19. apr. 2025
·
Overnattede 2 nætter
Lovely hotel but the lift situation is awful- regularly waited 10 mins for a lift, then waited 20 mins on the day of checkout for a lift as we had cases - 9 lifts came and went and were absolutely rammed. Ended up having to haul several heavy cases down the fire exit stairs as we had a train to catch. Wouldn’t stay again because of this which is a shame as hotel and location are excellent.
Lovely hotel but the lift situation is awful- regularly waited 10 mins for a lift, then waited 20 mins on the day of checkout for a lift as we had cases - 9 lifts came and went and were absolutely rammed. Ended up having to haul several heavy cases down the fire exit stairs as we had a train to catch. Wouldn’t stay again because of this which is a shame as hotel and location are excellent.
10
Denise
5. apr. 2024
·
Overnattede 1 nat
there had been a few changes since if became the cumberland hotel instead of the hard rock hotel. The addition of a costa coffee bar was good. I would recommend a high floor as if on a low floor it was hard to get the lift and unfortunately there are no stairs to use instead (there are fire escape stairs though). Enjoyed the groups/singers there every early evening
there had been a few changes since if became the cumberland hotel instead of the hard rock hotel. The addition of a costa coffee bar was good. I would recommend a high floor as if on a low floor it was hard to get the lift and unfortunately there are no stairs to use instead (there are fire escape stairs though). Enjoyed the groups/singers there every early evening
6
Tariq
4. feb. 2025
·
Overnattede 3 nætter
There is a real problem with Elevators. Waiting 20 minutes to go from Lobby to 3rd floor.
There is a real problem with Elevators. Waiting 20 minutes to go from Lobby to 3rd floor.
6
Ola
29. maj 2025
·
Overnattede 4 nætter
Good location, but not as good as it used to be. In the gym; 2 out of 3 treadmills were out of work. The fire-door just outside our room was noisy and kept us awake. One day our room was not made, and another day towels were missing. Breakfast was ok but we were missing other bread than toast
Good location, but not as good as it used to be. In the gym; 2 out of 3 treadmills were out of work. The fire-door just outside our room was noisy and kept us awake. One day our room was not made, and another day towels were missing. Breakfast was ok but we were missing other bread than toast
6
Terry
9. maj 2025
·
Overnattede 3 nætter
The Cumberland is a massive hotel. One where there is always a lot of people coming and going and sitting in the lobby. In the lobby there was a lot of kitschy things that made up the decor, including a "Back to the Future" Delorean. On our first morning, we had paid for breakfast, but chose not to eat there, because of the long wait to enter the dining area. The elevator situation there was unacceptable. There were only 6 elevators and you had to choose your floor by swiping your card at the ground level. You could not choose your floor in the elevator cab. Elevators were over-packed during breakfast and it took too long to get on an elevator that took you to your floor.
The Cumberland is a massive hotel. One where there is always a lot of people coming and going and sitting in the lobby. In the lobby there was a lot of kitschy things that made up the decor, including a "Back to the Future" Delorean. On our first morning, we had paid for breakfast, but chose not to eat there, because of the long wait to enter the dining area. The elevator situation there was unacceptable. There were only 6 elevators and you had to choose your floor by swiping your card at the ground level. You could not choose your floor in the elevator cab. Elevators were over-packed during breakfast and it took too long to get on an elevator that took you to your floor.
10
Svetlana
27. apr. 2025
·
Overnattede 3 nætter
Everything was great, except elevator service. Overcrowding and frustration among guests as only 2 of 6 were working for a large hotel.
Everything was great, except elevator service. Overcrowding and frustration among guests as only 2 of 6 were working for a large hotel.
6
Alexander
1. maj 2025
·
Overnattede 6 nætter
The elevators were a mess. At certain times of the day, it was impossible to get down. Also there are no stairs that exit inside not to mention that people are discouraged from even using them.
The elevators were a mess. At certain times of the day, it was impossible to get down. Also there are no stairs that exit inside not to mention that people are discouraged from even using them.
8
STEPHEN
19. apr. 2025
·
Overnattede 3 nætter
It was a very nice hotel but their elevator system really needs work.
It was a very nice hotel but their elevator system really needs work.
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Rengøring
Der noteres rene værelser, men tilbagemeldingerne er varierende: gentagne rapporter om kloak- eller muggen lugt i fællesarealer og korridorer samt lejlighedsvis snavs på badeværelset eller manglende rengøring.
Relaterede gæsteanmeldelser
8
Jill
21. jun. 2025
·
Overnattede 2 nætter
The hotel is lovely and in a great location. Clean room, quiet. My only complaint is mommy has a very nasty smell. We heard others complain and the staff said it was from waxing the floors but it smelled the two days we were there. Very gross smell. Otherwise lovely hotel!
The hotel is lovely and in a great location. Clean room, quiet. My only complaint is mommy has a very nasty smell. We heard others complain and the staff said it was from waxing the floors but it smelled the two days we were there. Very gross smell. Otherwise lovely hotel!
8
Hannah
22. sep. 2025
·
Overnattede 2 nætter
Really good location and friendly staff. Hotel amenities are excellent especially with a fridge in the room. Could improve the level of cleanliness in the bathroom. Finger prints/ hand marks on glass door not from my visit and glass door shower screen not clean. Could be improved with new grouting/sealent as mouldy and looks tired.
Really good location and friendly staff. Hotel amenities are excellent especially with a fridge in the room. Could improve the level of cleanliness in the bathroom. Finger prints/ hand marks on glass door not from my visit and glass door shower screen not clean. Could be improved with new grouting/sealent as mouldy and looks tired.
6
Allyson
7. nov. 2025
·
Overnattede 4 nætter
Great location with nice bar and bar staff. However, very Very disappointing housekeeping service, kept only giving us 1 set of towels depsite being in a double room and water in the soap dispenser. Also found a bug in our room.
Great location with nice bar and bar staff. However, very Very disappointing housekeeping service, kept only giving us 1 set of towels depsite being in a double room and water in the soap dispenser. Also found a bug in our room.
8
Adriana
9. sep. 2025
·
Overnattede 2 nætter
The lobby smells really bad and was not so clean, the service excellent
The lobby smells really bad and was not so clean, the service excellent
2
Antoine
3. apr. 2025
·
Overnattede 4 nætter
Zero for Hygiene... Bad smell in the lobby and the rooms No efficient housekeeping
Zero for Hygiene... Bad smell in the lobby and the rooms No efficient housekeeping
8
Jason
30. jun. 2025
·
Overnattede 4 nætter
Overall, a great experience. For several days there was a bad odor in the lobby, which smelled like a sewage issue or something. It was not noticeable in our 2nd floor room, but it made it impossible to enjoy the lobby area and live music. The hotel didn’t want to acknowledge the problem when I asked them about it.
Overall, a great experience. For several days there was a bad odor in the lobby, which smelled like a sewage issue or something. It was not noticeable in our 2nd floor room, but it made it impossible to enjoy the lobby area and live music. The hotel didn’t want to acknowledge the problem when I asked them about it.
6
Jonathan
24. mar. 2024
·
Overnattede 3 nætter
Great location, staff were very good all round. Spoilt by sewage smell in the corridors.
Great location, staff were very good all round. Spoilt by sewage smell in the corridors.
6
Alfonso
21. jun. 2025
·
Overnattede 2 nætter
The room was spacious and is good condition. However the bathroom had a terrible urine odor. It was present throughout the whole stay no matter how many times we cleaned the bathroom. We are not sure if it was seeped into the rugs or coming out of the pipes. Location was great - right at the end of Oxford street and it even has its own subway stop. We walked everywhere and my kids loved the area. We had a suite and lounge access was quite nice.
The room was spacious and is good condition. However the bathroom had a terrible urine odor. It was present throughout the whole stay no matter how many times we cleaned the bathroom. We are not sure if it was seeped into the rugs or coming out of the pipes. Location was great - right at the end of Oxford street and it even has its own subway stop. We walked everywhere and my kids loved the area. We had a suite and lounge access was quite nice.
8
Paula
28. aug. 2025
·
Overnattede 1 nat
The check in was super easy, the room was spacious and confortable but the bathroom wasn’t very clean ( hair on the shower floor) and the soap was with some camphor so really not appropriate for shower.
The check in was super easy, the room was spacious and confortable but the bathroom wasn’t very clean ( hair on the shower floor) and the soap was with some camphor so really not appropriate for shower.
4
Makenna
5. apr. 2025
·
Overnattede 5 nætter
The staff was great and the rooms are fine, and I felt safe. The issue was that the lobby smelled like sewage and my room specifically smelled like urine. Also, extremely long waits for the elevator especially in the morning
The staff was great and the rooms are fine, and I felt safe. The issue was that the lobby smelled like sewage and my room specifically smelled like urine. Also, extremely long waits for the elevator especially in the morning
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Værelser
Generelt komfortable med gode senge, men størrelserne varierer meget, og nogle gæster nævner støj, særprægede betjeningselementer eller upålidelig Wi-Fi.
Relaterede gæsteanmeldelser
10
Mendy
16. jul. 2025
·
Overnattede 6 nætter
Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !
Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !
6
Andy
23. jul. 2025
·
Overnattede 1 nat
Nice hotel, but let down by signposting for lifts on 2nd floor, WiFi wouldn’t work, no 5G in the room, light switches in the room were wired really strangely and seemed very random.
Nice hotel, but let down by signposting for lifts on 2nd floor, WiFi wouldn’t work, no 5G in the room, light switches in the room were wired really strangely and seemed very random.
8
Roger Jay
1. okt. 2025
·
Overnattede 3 nætter
Checking in room was not ready, but checked in so I could just get keys when ready. There was no offer of upgrade, or any perk as Hotels. com gets me. My room was huge last time. This time it was a closet. I booked 2 rooms under my name. The other room my associate got was better sized, but still small. When I came back to get the key, after already paying I was told I didn’t have a reservation. I had to wait for person that checked me in to straighten it out.
Checking in room was not ready, but checked in so I could just get keys when ready. There was no offer of upgrade, or any perk as Hotels. com gets me. My room was huge last time. This time it was a closet. I booked 2 rooms under my name. The other room my associate got was better sized, but still small. When I came back to get the key, after already paying I was told I didn’t have a reservation. I had to wait for person that checked me in to straighten it out.
8
Basel
26. maj 2025
·
Overnattede 4 nætter
Good hotel. It was clean, the staff were super friendly, the location excellent, and it offered good value. The only real issue was the very thin walls, especially the connecting room door – we could hear everything and we requested to change our room because of this issue.
Good hotel. It was clean, the staff were super friendly, the location excellent, and it offered good value. The only real issue was the very thin walls, especially the connecting room door – we could hear everything and we requested to change our room because of this issue.
8
Tariq
22. nov. 2024
·
Overnattede 5 nætter
Very good location, rooms are small.
Very good location, rooms are small.
4
Stephen
3. maj 2025
·
Overnattede 3 nætter
Left a day early but ended up paying full stay but felt claustrophobic in the room. View was just an industrial air conditioner unit. Lines for the elevators at times took 15 minutes. Asked about stairs and was told they’re not accessible. Good location though.
Left a day early but ended up paying full stay but felt claustrophobic in the room. View was just an industrial air conditioner unit. Lines for the elevators at times took 15 minutes. Asked about stairs and was told they’re not accessible. Good location though.
6
David
26. okt. 2025
·
Overnattede 2 nætter
Room was clean, great bed and pillows, room furnishings functional. Great TV. Decent but not very exciting
Room was clean, great bed and pillows, room furnishings functional. Great TV. Decent but not very exciting
10
Pardeep
30. okt. 2025
·
Overnattede 2 nætter
all was good.. very small room but was ok for our needs.. thanks
all was good.. very small room but was ok for our needs.. thanks
10
Melissa
19. sep. 2025
·
Overnattede 2 nætter
Great hotel - friendly check-in (I was lucky and my room was ready very early). Comfortable beds and quiet rooms. All the amenities you need. Love the program where you can skip a housekeeping day for cafe credit. I would definitely stay here again.
Great hotel - friendly check-in (I was lucky and my room was ready very early). Comfortable beds and quiet rooms. All the amenities you need. Love the program where you can skip a housekeeping day for cafe credit. I would definitely stay here again.
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Service
Mange roser det venlige og hjælpsomme personale, men andre beskriver langsom eller uorganiseret betjening i receptionen og baren, sen klarhed af værelserne og inkonsistent håndtering af problemer.
Relaterede gæsteanmeldelser
6
Rebecca
6. jul. 2025
·
Overnattede 1 nat
Room clean and comfortable and hotel ideal location for BTS in Hyde Park. Check in was tedious, tried three times from 2pm to check in and no rooms available. Managed to get to room at 3.20 after a ten minute wait at check-in where two members of staff took time trying to locate a room. They didn’t explain what was happening just whispered between themselves until they could issue a room. It felt quite rude and unprofessional, a lady at the next check in desk experienced the same problem. Aside from that the hotel is very clean and modern. Room was comfortable.
Room clean and comfortable and hotel ideal location for BTS in Hyde Park. Check in was tedious, tried three times from 2pm to check in and no rooms available. Managed to get to room at 3.20 after a ten minute wait at check-in where two members of staff took time trying to locate a room. They didn’t explain what was happening just whispered between themselves until they could issue a room. It felt quite rude and unprofessional, a lady at the next check in desk experienced the same problem. Aside from that the hotel is very clean and modern. Room was comfortable.
10
Daniel
3. nov. 2024
·
Overnattede 1 nat
Check in staff were very attentive and helpful during the check in process. All staff around hotel were friendly and approachable, especially the door men! Hotel is very clean and well presented. Room was lovely, with a nice personal greeting left for us along with some nice freebies which made our stay extra special. Loved our stay and can't wait to come back!
Check in staff were very attentive and helpful during the check in process. All staff around hotel were friendly and approachable, especially the door men! Hotel is very clean and well presented. Room was lovely, with a nice personal greeting left for us along with some nice freebies which made our stay extra special. Loved our stay and can't wait to come back!
6
Mary
13. apr. 2024
·
Overnattede 2 nætter
We have stayed before and had a good time, but this time I was woken up on the first night at 1.15 am by an alarm. It took a few minutes to decide it was a fire alarm and I needed to get out. I had a separate room from my friends, so just had to get to the stairs and get out of the building on my own. There were no staff to be seen to explain what was going on, no one on reception. It was a bit scary as when you are woken up suddenly and have to get out, you are very disoriented. Obviously there were loads of people doing the same thing but no one knew what was going on so we waited on the street outside. We were eventually told by 2 security guards that it was safe to go back in. The next morning, I asked at reception what had happened and why had the alarm gone off, and I immediately got shut down. I was told that the Fire Service had decided it was safe to return to the building, and no other information given. I think a notice should have been put up in reception with an apology and an explanation.
We have stayed before and had a good time, but this time I was woken up on the first night at 1.15 am by an alarm. It took a few minutes to decide it was a fire alarm and I needed to get out. I had a separate room from my friends, so just had to get to the stairs and get out of the building on my own. There were no staff to be seen to explain what was going on, no one on reception. It was a bit scary as when you are woken up suddenly and have to get out, you are very disoriented. Obviously there were loads of people doing the same thing but no one knew what was going on so we waited on the street outside. We were eventually told by 2 security guards that it was safe to go back in. The next morning, I asked at reception what had happened and why had the alarm gone off, and I immediately got shut down. I was told that the Fire Service had decided it was safe to return to the building, and no other information given. I think a notice should have been put up in reception with an apology and an explanation.
8
Kerry
31. mar. 2024
·
Overnattede 1 nat
Check in was not a good experience- the receptionist was extremely rude and impatient. I couldn’t locate my passport as it was in another bag that my daughter had, she was impatient and kept refusing me check in, even though I explained I was trying to locate the document. Once I located my passport ( seconds later) she then questioned the age of my daughter and her 2 young friends as being “children”. They have all just turned 15, which I had declared on the booking form. I was really upset being questioned, she made me feel like I wasn’t being truthful. I wish I had asked her name, but I was so flustered I just wanted to get away from her. The start of a much anticipated birthday trip was upsetting and soured. It really put me on edge staying in the hotel. The three girls were worried and upset too.
Check in was not a good experience- the receptionist was extremely rude and impatient. I couldn’t locate my passport as it was in another bag that my daughter had, she was impatient and kept refusing me check in, even though I explained I was trying to locate the document. Once I located my passport ( seconds later) she then questioned the age of my daughter and her 2 young friends as being “children”. They have all just turned 15, which I had declared on the booking form. I was really upset being questioned, she made me feel like I wasn’t being truthful. I wish I had asked her name, but I was so flustered I just wanted to get away from her. The start of a much anticipated birthday trip was upsetting and soured. It really put me on edge staying in the hotel. The three girls were worried and upset too.
10
Judy
31. jul. 2025
·
Overnattede 4 nætter
The outstanding part of the stay was the helpfulness of the executive check-in, Dorian's welcome and continued help during our stay, and the help of the concierge desk. We also enjoyed the great breakfast selection - especially the omlet makers.
The outstanding part of the stay was the helpfulness of the executive check-in, Dorian's welcome and continued help during our stay, and the help of the concierge desk. We also enjoyed the great breakfast selection - especially the omlet makers.
10
Michael
26. okt. 2025
·
Overnattede 2 nætter
Really good, comfortable and clean hotel,stayed here several times and never had a problem. Great location for Theatre and tourist attractions. Staff always polite and friendly. I will be back
Really good, comfortable and clean hotel,stayed here several times and never had a problem. Great location for Theatre and tourist attractions. Staff always polite and friendly. I will be back
2
Matthew
5. okt. 2025
·
Overnattede 1 nat
Mould in bathroom Staff unfriendly Refused to provide receipt for room service
Mould in bathroom Staff unfriendly Refused to provide receipt for room service
6
Courtney
1. jul. 2024
·
Overnattede 1 nat
the stay was overall amazing! but check in was very late, we came from far for an event for 5 o’clock, to which we arrived at the hotel at 2:30 hoping for early check in, we was told the room wasn’t ready, which is fair enough because check in is 3. so after waiting over an hour and a half and multiple visits to the front desk, we finally got checked in at 4:30 which wasn’t great as we needed to be ready and gone for 5. as i have said everything else was perfect and enjoyable.
the stay was overall amazing! but check in was very late, we came from far for an event for 5 o’clock, to which we arrived at the hotel at 2:30 hoping for early check in, we was told the room wasn’t ready, which is fair enough because check in is 3. so after waiting over an hour and a half and multiple visits to the front desk, we finally got checked in at 4:30 which wasn’t great as we needed to be ready and gone for 5. as i have said everything else was perfect and enjoyable.
8
TOM
25. aug. 2024
·
Overnattede 1 nat
The lobby has a "unusual and slightly offensive" smell. Everyone on our tour commented on this. One night we sat at the bar and despite the fact there were 5 bartenders standing around, not one acknowledged us for over 10 minutes so we got up and left for a local pub.
The lobby has a "unusual and slightly offensive" smell. Everyone on our tour commented on this. One night we sat at the bar and despite the fact there were 5 bartenders standing around, not one acknowledged us for over 10 minutes so we got up and left for a local pub.
10
Grace
4. nov. 2024
·
Overnattede 2 nætter
We stayed at the Cumberland Hotel for a celebratory weekend away following our wedding and the hotel exceeded our expectations from start to finish. Our check in experience by Ali Mansour was one of the best we have had to date, he was extremely welcoming, professional and accommodating to our needs and gave a great first impression of the hotel. From then on the service from staff in both the main restaurant and breakfast room did not disappoint. Everyone was very friendly, helpful and welcoming. The rooms were immaculate and the live music entertainment in the evening topped it off! The location is central so ideal for those looking to explore london. I would definitely recommend this hotel and we will certainly be back again. Thank you very much Cumberland hotel ⭐️⭐️⭐️⭐️⭐️
We stayed at the Cumberland Hotel for a celebratory weekend away following our wedding and the hotel exceeded our expectations from start to finish. Our check in experience by Ali Mansour was one of the best we have had to date, he was extremely welcoming, professional and accommodating to our needs and gave a great first impression of the hotel. From then on the service from staff in both the main restaurant and breakfast room did not disappoint. Everyone was very friendly, helpful and welcoming. The rooms were immaculate and the live music entertainment in the evening topped it off! The location is central so ideal for those looking to explore london. I would definitely recommend this hotel and we will certainly be back again. Thank you very much Cumberland hotel ⭐️⭐️⭐️⭐️⭐️
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Den centrale beliggenhed ved Marble Arch og Hyde Park roses konstant, med umiddelbar adgang til metroen og busserne, og den er praktisk for shopping og sightseeing.
Relaterede gæsteanmeldelser
10
Maria
28. sep. 2025
·
Overnattede 2 nætter
Ideal location and very nice hotel have been a few times and always make a point booking here when in London
Ideal location and very nice hotel have been a few times and always make a point booking here when in London
8
Ryan
14. jul. 2025
·
Overnattede 5 nætter
Hotel was modern with a very central location. Super close to Hype Park, Marble Arch, shopping, and nice local restaurants in Marleybone. Lots of the amenities in the for of music, nice bar, coffee bar, convenience/snack store. Lobby must have been remodeled recently as were the rooms. My rooms nice, decent size, and, overlooked the Marble Arch. I was there my wife but the hotel would also work for families. Lastly, the subway stop was right in front of the hotel. Would recommend.
Hotel was modern with a very central location. Super close to Hype Park, Marble Arch, shopping, and nice local restaurants in Marleybone. Lots of the amenities in the for of music, nice bar, coffee bar, convenience/snack store. Lobby must have been remodeled recently as were the rooms. My rooms nice, decent size, and, overlooked the Marble Arch. I was there my wife but the hotel would also work for families. Lastly, the subway stop was right in front of the hotel. Would recommend.
8
Kathy
13. jul. 2024
·
Overnattede 4 nætter
Property is in a fantastic location. We were able to walk/take public transportation easily from the hotel. We loved the hotel! Our room was larger than expected with a great view. There is a LOT of energy in the lobby/bar/restaurant and it is bustling! Very fun place.
Property is in a fantastic location. We were able to walk/take public transportation easily from the hotel. We loved the hotel! Our room was larger than expected with a great view. There is a LOT of energy in the lobby/bar/restaurant and it is bustling! Very fun place.
8
MIGUEL
20. aug. 2025
·
Overnattede 2 nætter
We decided to stay here because it was centrally located for what we were going to do. A very close metro station.
We decided to stay here because it was centrally located for what we were going to do. A very close metro station.
10
Robert
26. jun. 2024
·
Overnattede 6 nætter
Location is excellent. Right by Hyde Park for green space.
Location is excellent. Right by Hyde Park for green space.
10
Hiren
15. jan. 2025
·
Overnattede 1 nat
Great location near Oxford st
Great location near Oxford st
8
Karina
20. apr. 2025
·
Overnattede 3 nætter
The hotel is very centrally located, with the Underground station right next door and numerous bus lines nearby. The lobby looks quite fancy and modern, but once you get up to the rooms, the hotel starts to show signs of wear and tear. The biggest issue, however, is the elevator system — which is honestly a complete mess. You're required to tap your room card on a touchscreen, which then assigns you one of six elevators. While this may sound efficient in theory, in practice it’s incredibly frustrating. Wait times are long, the elevators are overcrowded, and during peak times — especially in the morning — you can end up waiting 15–20 minutes just to get on. Even then, the elevator is often packed and stops on nearly every floor, regardless of whether there's space or not. It’s a system that clearly doesn't work well, particularly during busy hours. Many guests seemed visibly annoyed, and it wouldn’t be surprising if some of the elevators weren’t even operational. Overall, great location, but serious issues with the infrastructure — especially the lifts — really detract from the experience.
The hotel is very centrally located, with the Underground station right next door and numerous bus lines nearby. The lobby looks quite fancy and modern, but once you get up to the rooms, the hotel starts to show signs of wear and tear. The biggest issue, however, is the elevator system — which is honestly a complete mess. You're required to tap your room card on a touchscreen, which then assigns you one of six elevators. While this may sound efficient in theory, in practice it’s incredibly frustrating. Wait times are long, the elevators are overcrowded, and during peak times — especially in the morning — you can end up waiting 15–20 minutes just to get on. Even then, the elevator is often packed and stops on nearly every floor, regardless of whether there's space or not. It’s a system that clearly doesn't work well, particularly during busy hours. Many guests seemed visibly annoyed, and it wouldn’t be surprising if some of the elevators weren’t even operational. Overall, great location, but serious issues with the infrastructure — especially the lifts — really detract from the experience.
10
Rohan
13. okt. 2025
·
Overnattede 1 nat
Very convenient location. A well very run option without compromising on guest experience.
Very convenient location. A well very run option without compromising on guest experience.
10
Carol J.
27. mar. 2025
·
Overnattede 5 nætter
Great location to walk and near majority of all activities & monuments
Great location to walk and near majority of all activities & monuments
10
Janine
25. aug. 2025
·
Overnattede 3 nætter
Great location and property. Walkable with many shopping and dining options nearby. Close to Hyde Park and Marble Arch, and tube stations
Great location and property. Walkable with many shopping and dining options nearby. Close to Hyde Park and Marble Arch, and tube stations
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden og spisningen på stedet er blandet: nogle nød kvaliteten og variationen, mens andre oplevede køer, gennemsnitlige eller overprisede muligheder samt langsom betjening i baren eller roomservice.
Relaterede gæsteanmeldelser
8
Layla
17. mar. 2025
·
Overnattede 1 nat
Great value for money and very comfortable beds, perfect location for what we needed. Huge hotel though and not for a romantic or couple night away. Breakfast was on mass, big queues to get in, did what was needed but not the best. Coffee terrible.
Great value for money and very comfortable beds, perfect location for what we needed. Huge hotel though and not for a romantic or couple night away. Breakfast was on mass, big queues to get in, did what was needed but not the best. Coffee terrible.
8
Rosie
15. jul. 2025
·
Overnattede 2 nætter
Too big and too many people. The restaurant mediocre.
Too big and too many people. The restaurant mediocre.
8
Susanne
8. jun. 2025
·
Overnattede 3 nætter
Breakfast room is far too noisy and the quality of food is quite poor. The coffee is terrible so happy that I could get a better coffee in the Backstage area. Getting drinks and snack backstage was very nice and needed. Room was good and comfortable and big for London rooms in general. Some things in the room can be a bit cleaner but I guess that is because cleaning staff don’t use and see the same things as the guest. Such as inside of the bathroom door while sitting on the toilet.
Breakfast room is far too noisy and the quality of food is quite poor. The coffee is terrible so happy that I could get a better coffee in the Backstage area. Getting drinks and snack backstage was very nice and needed. Room was good and comfortable and big for London rooms in general. Some things in the room can be a bit cleaner but I guess that is because cleaning staff don’t use and see the same things as the guest. Such as inside of the bathroom door while sitting on the toilet.
8
ROBERT
26. maj 2025
·
Overnattede 2 nætter
The hotel and staff are amazing of that there is as no doubt. I only gave a 4 star as it was let down by breakfast. Overcrowded, overrated and over-priced. Inferior products issued at tepid temperature's. Get the Omlet, if you don’t mind the wait.
The hotel and staff are amazing of that there is as no doubt. I only gave a 4 star as it was let down by breakfast. Overcrowded, overrated and over-priced. Inferior products issued at tepid temperature's. Get the Omlet, if you don’t mind the wait.
8
Robert
2. apr. 2024
·
Overnattede 4 nætter
Great location and right above the Marble Arch station. Family room was effectively the same as a double queen room in the states. Cool vibes as it was a previous Hard Rock Hotel. Hotel breakfast was crowded and not worth the cost if it's not included in your room package. Staff was kind. Shower ran very hot at times...this was consistent for all 4 nights we were there.
Great location and right above the Marble Arch station. Family room was effectively the same as a double queen room in the states. Cool vibes as it was a previous Hard Rock Hotel. Hotel breakfast was crowded and not worth the cost if it's not included in your room package. Staff was kind. Shower ran very hot at times...this was consistent for all 4 nights we were there.
8
Daniel
5. apr. 2024
·
Overnattede 3 nætter
Overall the hotel is nice, room was comfortable and spacious. Whole hotel is clean with fairly attentive staff. Issues with the lift system, just not up to scratch and gets overly busy. The breakfast is carnage, food was fine but it’s really poorly organised.
Overall the hotel is nice, room was comfortable and spacious. Whole hotel is clean with fairly attentive staff. Issues with the lift system, just not up to scratch and gets overly busy. The breakfast is carnage, food was fine but it’s really poorly organised.
8
Deborah
7. aug. 2025
·
Overnattede 2 nætter
Breakfast was very good.
Breakfast was very good.
2
Steve
6. jul. 2024
·
Overnattede 1 nat
Booked a double room for my wife and I. ONE towel, ONE chair. Tiny, minute room. Tiny double bed. Appalling room service. Ordered Nachos with cheese and with extra cheese, got NO cheese. All food arrived after 1 hour COLD. Almost £50 for the worst room service we have ever experienced. That was for a chicken burger and some Nachos! The room was so small. Will never book this hotel again. Appalled.
Booked a double room for my wife and I. ONE towel, ONE chair. Tiny, minute room. Tiny double bed. Appalling room service. Ordered Nachos with cheese and with extra cheese, got NO cheese. All food arrived after 1 hour COLD. Almost £50 for the worst room service we have ever experienced. That was for a chicken burger and some Nachos! The room was so small. Will never book this hotel again. Appalled.
8
Annie
12. okt. 2025
·
Overnattede 1 nat
Check in was smooth and easy. Staff are friendly and professional. The room was clean and comfortable. I stayed for one night and decided to eat in the restaurant. The meal was disappointing, I ordered the steak and I struggled to cut it even with a steak knife so could only eat 1/3 of my meal. I think I may have been unlucky with my meal. Staff were polite, professional and friendly when dealing with my complaint. The staff have made the stay pleasant and relaxing. Overall I have had a good experience and would stay at the hotel again.
Check in was smooth and easy. Staff are friendly and professional. The room was clean and comfortable. I stayed for one night and decided to eat in the restaurant. The meal was disappointing, I ordered the steak and I struggled to cut it even with a steak knife so could only eat 1/3 of my meal. I think I may have been unlucky with my meal. Staff were polite, professional and friendly when dealing with my complaint. The staff have made the stay pleasant and relaxing. Overall I have had a good experience and would stay at the hotel again.
6
Martin
28. sep. 2025
·
Overnattede 1 nat
Standards are dropping at this hotel. Since i changed from the Hard Rock, the staff just done seem bothered. As for hotels.com perks, there weren't any! Swerve the hotels overpriced breakfast, too many people queuing for a below average offer.
Standards are dropping at this hotel. Since i changed from the Hard Rock, the staff just done seem bothered. As for hotels.com perks, there weren't any! Swerve the hotels overpriced breakfast, too many people queuing for a below average offer.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
8
Mette
2. aug. 2026
·
Overnattede 3 nætter
Virkelig god lokation. Venligt personale. Meget stort hotel.
Virkelig god lokation. Venligt personale. Meget stort hotel.
10
thorvardur
31. jul. 2026
·
Overnattede 2 nætter
Rent rom og lokaler.
Rent rom og lokaler.
8
Nina
3. jul. 2026
·
Overnattede 2 nætter
Fantastisk beliggenhed. Lækker morgen buffet. Rent værelse. Men lobby lugter grimt😢
Fantastisk beliggenhed. Lækker morgen buffet. Rent værelse. Men lobby lugter grimt😢
10
John
31. maj 2026
·
Overnattede 5 nætter
Alt på hotellet er flot og velholdt med yderst effektiv aircondition på værelset. De har et dejligt elevatorsystem, hvor de enkelte elevatorer programmeres til din “rejse” vha din værelsesnøgle og et tryk på et display hvor du skal hen - og vupti får du tildelt én af de 6 elevatorer til dit formål. Super venligt og hjælpsomt personale. Vi optjente 10£ på voucher pr dag man skipper rengøringen. De kunne bruges fx i baren eller til morgenmad. Morgenmaden var super lækker og der manglede intet. Det skulle da lige være madro, for det blev lidt for cafeteria-agtigt dernede i kælderen. Et gulvtæppe til at dæmpe snak og skramlen ville gøre underværker! Alt i alt havde vi et skønt ophold. Det har en fantastisk beliggenhed tæt på indkøb, transport og natur. Vi er enige om, at vi skal tilbage til det hotel! 100%
Alt på hotellet er flot og velholdt med yderst effektiv aircondition på værelset. De har et dejligt elevatorsystem, hvor de enkelte elevatorer programmeres til din “rejse” vha din værelsesnøgle og et tryk på et display hvor du skal hen - og vupti får du tildelt én af de 6 elevatorer til dit formål. Super venligt og hjælpsomt personale. Vi optjente 10£ på voucher pr dag man skipper rengøringen. De kunne bruges fx i baren eller til morgenmad. Morgenmaden var super lækker og der manglede intet. Det skulle da lige være madro, for det blev lidt for cafeteria-agtigt dernede i kælderen. Et gulvtæppe til at dæmpe snak og skramlen ville gøre underværker! Alt i alt havde vi et skønt ophold. Det har en fantastisk beliggenhed tæt på indkøb, transport og natur. Vi er enige om, at vi skal tilbage til det hotel! 100%
10
Torbjorn
13. maj 2026
·
Overnattede 2 nætter
Hej
Hej
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-04: 282.4323979309082USD
- 2026-09-05: 295.19025358886717USD
- 2026-09-06: 215.41618349304198USD
- 2026-09-07: 295.19025358886717USD
- 2026-09-08: 404.62051744384763USD
- 2026-09-09: 1378.3132829589845USD
- 2026-09-10: 435.28285263671876USD
- 2026-09-11: 270.13131542053225USD
- 2026-09-12: 307.8455368713379USD
- 2026-09-13: 213.65024799804686USD
- 2026-09-14: 397.790239263916USD
- 2026-09-15: 476.41132709960937USD
- 2026-09-16: 487.6237566040039USD
- 2026-09-17: 429.6940050109863USD
- 2026-09-18: 393.2367204772949USD
- 2026-09-19: 375.24132935180666USD
- 2026-09-20: 300.64863510742185USD
- 2026-09-21: 359.537831829834USD
- 2026-09-22: 458.21185451660153USD
- 2026-09-23: 434.2475237976074USD
- 2026-09-24: 429.08105177612305USD
- 2026-09-25: 328.9757652099609USD
- 2026-09-26: 304.3264608459473USD
- 2026-09-27: 216.08754698181153USD
- 2026-09-28: 307.68320740356444USD
- 2026-09-29: 373.84051110839846USD
- 2026-09-30: 396.5350922241211USD
- 2026-10-01: 334.1577967590332USD
- 2026-10-02: 264.2497076629639USD
- 2026-10-03: 321.8983421875USD
- 2026-10-04: 229.45619384460448USD
- 2026-10-05: 268.4529421417236USD
- 2026-10-06: 438.85941739501953USD
- 2026-10-07: 307.68320740356444USD
- 2026-10-08: 395.51347987060547USD
- 2026-10-09: 290.6367348022461USD
- 2026-10-10: 359.7567285095215USD
- 2026-10-11: 218.4810559967041USD
- 2026-10-12: 330.0721979797363USD
- 2026-10-13: 386.625374420166USD
- 2026-10-14: 394.302105078125USD
- 2026-10-15: 306.5448454284668USD
- 2026-10-16: 239.05943503112792USD
- 2026-10-17: 343.06050477294923USD
- 2026-10-18: 229.92322777404786USD
- 2026-10-19: 293.97889651794435USD
- 2026-10-20: 458.21185451660153USD
- 2026-10-21: 411.78644192504885USD
- 2026-10-22: 298.5470001464844USD
- 2026-10-23: 298.61997752075195USD
- 2026-10-24: 325.98482704467773USD
- 2026-10-25: 229.0913246948242USD
- 2026-10-26: 245.91890061645506USD
- 2026-10-27: 343.17725439453125USD
- 2026-10-28: 345.4540137878418USD
- 2026-10-29: 287.36755046081544USD
- 2026-10-30: 278.4648424468994USD
- 2026-10-31: 291.68753456115724USD
- 2026-11-01: 225.01944240112306USD
- 2026-11-02: 275.8232139038086USD
- 2026-11-03: 391.5411572875976USD
- 2026-11-04: 462.123179498291USD
Dette overnatningssted tilbyder transport fra lufthavnen (kan medføre tillægsgebyr). Gæster, som vil arrangere transport, skal kontakte overnatningsstedet 48 timer før ankomst via kontaktoplysningerne i reservationsbekræftelsen. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 14.00. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
- Kun registrerede gæster kan opholde sig på værelserne.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Begrænset parkeringshøjde.
- Gebyr for morgenmadsbuffet: 26 GBP pr. person (cirkapriser)
- Gebyr for lufthavnstransport: 130 GBP pr. køretøj (varighed: enkelt, maks. antal personer: 4)
- Gebyr for nærliggende parkering: 60 GBP pr. dag (400 meter væk. Åben døgnet rundt)
- Tillægsgebyr for kæledyr: GBP 100 pr. kæledyr (varierer afhængigt af opholdets længde)
- Der opkræves ikke gebyrer for servicedyr
- Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Restaurant
Ikkerygerværelser
Roomservice
Turistservice
Renseri
Rengøring
Serviceydelser
Turistservice
Renseri
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Familierum
Wheelchair Accessible (Limited)
Aktiviteter
Fitness Center (nearby)
Internet
Gratis wi-fi