Mystique Holbox by Royalton, A Tribute Portfolio Resort
149 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
149 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Mystique Holbox by Royalton, A Tribute Portfolio Resort ligger prisen pr. nat i gennemsnit på 149 US$ i den billigste måned (september) og 230 US$ i den dyreste måned (februar), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 200 US$ |
| februar | 230 US$ |
| marts | 200 US$ |
| april | 192 US$ |
| maj | 152 US$ |
| juni | 166 US$ |
| juli | 190 US$ |
| august | 197 US$ |
| september | 149 US$ |
| oktober | 153 US$ |
| november | 165 US$ |
| december | 223 US$ |
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sep. · 149 US$
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Dyrest: februar (ca. 230 US$)
Billigst: september (ca. 149 US$)
Om dette overnatningssted
Forkæl dig selv med massage og ansigtsbehandlinger. Du kan dase i solen på den private strand, eller nyde andre rekreative faciliteter, som omfatter en udendørs pool og et fitnesscenter. Andre faciliteter på dette resort inkluderer gratis ...
Faciliteter
Forkæl dig selv med massage og ansigtsbehandlinger. Du kan dase i solen på den private strand, eller nyde andre rekreative faciliteter, som omfatter en udendørs pool og et fitnesscenter. Andre faciliteter på dette resort inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og bagageopbevaring. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Snup en bid mad på en af dette resorts 2 restauranter, eller bliv på værelset og nyd godt af roomservice (i et begrænset antal timer). Tag forbi baren ved poolen samt de 2 barer/lounger, hvor du kan slappe af med en forfriskende drink. Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt fra kl. 07.30 til kl. 10.30.
Værelser
Føl dig hjemme i et af de 38 aircondition-afkølede værelser, der indeholder minibar og espressomaskine. Værelserne har privat balkon eller terrasse. Der er et 55-tommers LED-tv med satellitkanaler, som sørger for underholdningen, og med gratis Wi-Fi kan du altid komme på nettet. Badeværelserne indeholder bruser med brusehoved med spredningseffekt og gratis toiletartikler.
Lokation
Med et ophold ved Mystique Holbox by Royalton, A Tribute Portfolio Resort i Isla Holbox er du kun 5 minutters gang fra Holbox Strand og Yum Balam Naturreservat. Dette resort ved stranden ligger 0,3 km fra Holbox Baseballpark og 0,7 km fra Den Centrale Plads.
I nærheden
Yum Balam Naturreservat(0.1 mil)
Holbox Baseballpark(0.2 mil)
Holbox Strand(0.2 mil)
Den Centrale Plads(0.5 mil)
Holbox Kirke(0.5 mil)
Holbox Letters(0.5 mil)
Hvalhaj Mole(0.5 mil)
Holbox Færge(0.8 mil)
Bioluminescens Strand(1 mil)
Punta Coco Strand(1 mil)
Passion-øen(1.4 mil)
Paseo Kuka Beach Path(1.8 mil)
Punta Mosquito-stranden(2 mil)
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Turistservice
Lokation
Av. Pedro Joaquin Coldwell entre calle Chabelita y Paseo Carey, Quintana Roo, Mexico
Yum Balam Naturreservat (0.1 mil)
Holbox Baseballpark (0.2 mil)
Holbox Strand (0.2 mil)
Den Centrale Plads (0.5 mil)
Holbox Kirke (0.5 mil)
Holbox Letters (0.5 mil)
Værelsesmuligheder
6
Deluxe Junior Suite Partial Ocean View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
409 ft²
Altan eller terrasseKlimaanlægWi-Fi (Gratis)Sofaseng
14
Presidential Ocean Front One Bedroom Suite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
840 ft²
Altan eller terrasseKlimaanlægWi-Fi (Gratis)Separat stue
7
Premium Junior Suite Ocean Front
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
463 ft²
Altan eller terrasseKlimaanlægWi-Fi (Gratis)Sofaseng
9
Deluxe Junior Suite Loft Ocean View
Værelsesoplysninger
2 Store Dobbeltsenge
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
409 ft²
Altan eller terrasseKlimaanlægWi-Fi (Gratis)Sofaseng
9
Deluxe Junior Suite Pool View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
366 ft²
Altan eller terrasseKlimaanlægWi-Fi (Gratis)Sofaseng
8
Deluxe Junior Suite Swim Out
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
409 ft²
Altan eller terrasseKlimaanlægWi-Fi (Gratis)SofasengSvømmebasin
7
Deluxe Junior Suite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
2 Store Dobbeltsenge
Sover 3
366 ft²
Altan eller terrasseKlimaanlægWi-Fi (Gratis)Sofaseng
Gæsteanmeldelser
8.5
Meget god
Baseret på 605 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Mystique Holbox by Royalton, A Tribute Portfolio Resort roser rejsende beliggenheden ved stranden, de gåbare afstande og det imødekommende personale, samt rene og komfortable værelser. Dog nævnes ulemper som støj fra nærliggende byggeri, langsom betjening i restauranten med begrænset udvalg, og lejlighedsvise vedligeholdelsesproblemer.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Mystique Holbox by Royalton, A Tribute Portfolio Resort roser rejsende beliggenheden ved stranden, de gåbare afstande og det imødekommende personale, samt rene og komfortable værelser. Dog nævnes ulemper som støj fra nærliggende byggeri, langsom betjening i restauranten med begrænset udvalg, og lejlighedsvise vedligeholdelsesproblemer.
Mange nyder den rummelige beach club og solnedgangene fra stranden. Nogle gæster rapporterer, at udsigten fra deres værelseskategori ikke levede op til forventningerne og støj fra poolen eller forbipasserende trafik i stueetagen. Bedst egnet til rejsende, der søger en rolig base ved stranden, og som er fleksible med hensyn til spisemuligheder på stedet og potentiel støj i dagtimerne.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Opsætningen ved stranden og beach club modtager hyppig ros. Flere nævner, at hovedpoolen er lille.
Relaterede gæsteanmeldelser
10
Melodie
16. jul. 2023
·
Overnattede 7 nætter
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
10
Maria Kai
9. dec. 2023
·
Overnattede 3 nætter
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
6
Tobias
8. aug. 2025
·
Overnattede 3 nætter
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
6
Frances
12. feb. 2026
·
Overnattede 8 nætter
Fint hotellrum mot poolen och delvis utsikt mot havet med takterrass dock endast morgonsol. Det hade varit trevligt med loungemöbler på takterrassen istället för solstolar eftersom det inte är någon sol på taket under dagen. Saknades ytterbeslyning på balkongen. Det var en byggarbetsplats på baksidan som lät mycket när man låg vid stranden. Personalen i receptionen och städarna var mycket trevliga. Däremot kändes personalen på frukosten trötta och oengagerade. Den inkluderade frukosten var OK, det kändes inte som att maten var nylagad utan som att det legat ett tag och värmts upp lite. Fin beachklubb men samma trötta personal som jobbar i frukosten. Hotellet låg i bra gångavstånd till restauranger och det var fint rum men det var inte prisvärt.
Fint hotellrum mot poolen och delvis utsikt mot havet med takterrass dock endast morgonsol. Det hade varit trevligt med loungemöbler på takterrassen istället för solstolar eftersom det inte är någon sol på taket under dagen. Saknades ytterbeslyning på balkongen. Det var en byggarbetsplats på baksidan som lät mycket när man låg vid stranden. Personalen i receptionen och städarna var mycket trevliga. Däremot kändes personalen på frukosten trötta och oengagerade. Den inkluderade frukosten var OK, det kändes inte som att maten var nylagad utan som att det legat ett tag och värmts upp lite. Fin beachklubb men samma trötta personal som jobbar i frukosten. Hotellet låg i bra gångavstånd till restauranger och det var fint rum men det var inte prisvärt.
10
Lucila
13. jun. 2024
·
Overnattede 3 nætter
Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone!
Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone!
10
Rodrigo
5. maj 2024
·
Overnattede 2 nætter
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
8
Julie
15. aug. 2025
·
Overnattede 3 nætter
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
10
Lana
29. feb. 2024
·
Overnattede 2 nætter
This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!!
This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!!
10
Daniela
13. jul. 2024
·
Overnattede 3 nætter
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
10
Omar
21. mar. 2025
·
Overnattede 4 nætter
Muy bonito Hotel, la habitación muy amplia y con todas las comodidades y me gustó que tiene una playa muy linda y la pasas muy agusto en su Beach Club
Muy bonito Hotel, la habitación muy amplia y con todas las comodidades y me gustó que tiene una playa muy linda y la pasas muy agusto en su Beach Club
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Værelser og fællesarealer er konsekvent meget rene med opmærksom rengøring. Nogle anmeldelser nævner vedligeholdelsesproblemer, såsom svagt vandtryk eller midlertidige problemer med vand eller varmt vand.
Relaterede gæsteanmeldelser
10
Robert
11. jun. 2023
·
Overnattede 1 nat
Excelente hotel, rica comida, y esta cerca de la playa. Nos encantó. Las habitaciones muy amplias y muy limpias.
Excelente hotel, rica comida, y esta cerca de la playa. Nos encantó. Las habitaciones muy amplias y muy limpias.
10
Maria Kai
9. dec. 2023
·
Overnattede 3 nætter
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
6
Sam
3. feb. 2025
·
Overnattede 7 nætter
Nice place but they don’t clean the beach properly.
Nice place but they don’t clean the beach properly.
4
Veronica
2. maj 2023
·
Overnattede 5 nætter
The ocean front was a plus. The view was beautiful. The view at night even more beautiful. We did have many issues with our room and staff. We had a problem getting into our room, our keys constantly failed and staff was not too concerned with that issue one young man even laughed at us. The supposed manager was useless come to find out she wasn’t the manager. Staff sat around on their phones. The day the real manager was onsite there was a complete change in staffs attitude. They were all working and extremely courteous and accommodating. We had to call several times for the AC to run. They cleaned but didn’t leave toilet paper or sufficient coffee and coffee supplies. The room was decent but could have been cleaner. I would not stay here again for the amount of money we paid.
The ocean front was a plus. The view was beautiful. The view at night even more beautiful. We did have many issues with our room and staff. We had a problem getting into our room, our keys constantly failed and staff was not too concerned with that issue one young man even laughed at us. The supposed manager was useless come to find out she wasn’t the manager. Staff sat around on their phones. The day the real manager was onsite there was a complete change in staffs attitude. They were all working and extremely courteous and accommodating. We had to call several times for the AC to run. They cleaned but didn’t leave toilet paper or sufficient coffee and coffee supplies. The room was decent but could have been cleaner. I would not stay here again for the amount of money we paid.
10
ANA CAROLINA
4. maj 2023
·
Overnattede 3 nætter
El hotel está muy bien ubicado, en muy buen estado las habitaciones, y el servicio es excelente, lo único malo es que les falta limpieza en la playa ya que hubo sargazo y el baño de la suite tiene una ventada que da a la terraza de la habitación de a lado.
El hotel está muy bien ubicado, en muy buen estado las habitaciones, y el servicio es excelente, lo único malo es que les falta limpieza en la playa ya que hubo sargazo y el baño de la suite tiene una ventada que da a la terraza de la habitación de a lado.
10
katia
29. jun. 2023
·
Overnattede 2 nætter
Very nice hotel, we stayed for two nights. The staff was very friendly. The hotel is beautiful and very clean. We will stay here again in the future.
Very nice hotel, we stayed for two nights. The staff was very friendly. The hotel is beautiful and very clean. We will stay here again in the future.
8
Elizabeth
30. nov. 2025
·
Overnattede 1 nat
The hotel was very nice however the beach was not clean!
The hotel was very nice however the beach was not clean!
8
TATIANA
25. aug. 2025
·
Overnattede 7 nætter
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
10
Ana
19. jun. 2025
·
Overnattede 2 nætter
Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful.
Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful.
10
YOUNG JOON
29. dec. 2025
·
Overnattede 3 nætter
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er moderne, rummelige og komfortable med en flot udsigt. Dog nævner flere gæster betydelig støj fra nærliggende byggeriarbejde eller poolen, uoverensstemmelser mellem forventninger til havudsigt eller havfront og lejlighedsvise problemer som f.eks. aircondition-fejl eller lavt vandtryk.
Relaterede gæsteanmeldelser
10
Melodie
16. jul. 2023
·
Overnattede 7 nætter
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
6
jorge
24. mar. 2025
·
Overnattede 3 nætter
Los cuartos ocean view del segundo piso en los que nos hospedamos no tienen vista al mar.
Los cuartos ocean view del segundo piso en los que nos hospedamos no tienen vista al mar.
6
ARTURO
14. feb. 2026
·
Overnattede 3 nætter
LA HABITACION ESTABA BIEN, LIMPIA Y NUEVA, PEROOOOO, AL LADO ESTAN EN CONSTRUCCION, Y TOOOODOOOO EL DIA ESTABA RUIDOSOO, LO CUAL ME FUE IMPOSIBLE DESCANSAR, EL HOTEL EN GENERAL, COMPARANDO LOS OTROS ESTA BIEN !
LA HABITACION ESTABA BIEN, LIMPIA Y NUEVA, PEROOOOO, AL LADO ESTAN EN CONSTRUCCION, Y TOOOODOOOO EL DIA ESTABA RUIDOSOO, LO CUAL ME FUE IMPOSIBLE DESCANSAR, EL HOTEL EN GENERAL, COMPARANDO LOS OTROS ESTA BIEN !
8
Aurora Arizmendi
14. jun. 2025
·
Overnattede 2 nætter
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
6
Pablo Augurio
30. jul. 2023
·
Overnattede 2 nætter
Durante la estancia no hubo agua por toda una tarde ni agua caliente durante día y medio
Durante la estancia no hubo agua por toda una tarde ni agua caliente durante día y medio
10
Nabil
22. apr. 2025
·
Overnattede 3 nætter
The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.
The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.
2
Reginald
26. nov. 2025
·
Overnattede 4 nætter
The room was continuously loud day and night. The manager was unable to get us a reduced rate despite expressing our concerns. The line bright spot was Lisa at the front desk!
The room was continuously loud day and night. The manager was unable to get us a reduced rate despite expressing our concerns. The line bright spot was Lisa at the front desk!
10
Robert
5. feb. 2025
·
Overnattede 5 nætter
Vi är jättenöjda med vår vistelse. Personalen gör är väldigt serviceminded! Vill särskilt nämna Laura i restaurangen, hon ler alltid och är mån om dig som gäst. Vi hade först rum med egen pool men då poolen ligger precis vid vägen och uteplatsen inte har några stolar då tyckte vi inte att det var ett prisvärt alternativ, kan inte rekommendera det rummet. Vi fick byta till annat rum och blev då nöjda. Sängarna är tyvärr hårda så de kunde varit bättre. Som helhet är vi väldigt nöjda och skulle absolut kunna tänka oss att återvända. Ett sista tips, boka rum på andra eller tredje våningen om du inte vill ha insyn på rummet.
Vi är jättenöjda med vår vistelse. Personalen gör är väldigt serviceminded! Vill särskilt nämna Laura i restaurangen, hon ler alltid och är mån om dig som gäst. Vi hade först rum med egen pool men då poolen ligger precis vid vägen och uteplatsen inte har några stolar då tyckte vi inte att det var ett prisvärt alternativ, kan inte rekommendera det rummet. Vi fick byta till annat rum och blev då nöjda. Sängarna är tyvärr hårda så de kunde varit bättre. Som helhet är vi väldigt nöjda och skulle absolut kunna tänka oss att återvända. Ett sista tips, boka rum på andra eller tredje våningen om du inte vill ha insyn på rummet.
10
Ana
17. nov. 2025
·
Overnattede 4 nætter
Muy lindo el hospedaje, con habitaciones muy amplias, limpias y cómodas. El personal muy amable y siempre dispuestos a orientar. Definitivamente si volveríamos y lo recomendamos precio, calidad, ubicación.
Muy lindo el hospedaje, con habitaciones muy amplias, limpias y cómodas. El personal muy amable y siempre dispuestos a orientar. Definitivamente si volveríamos y lo recomendamos precio, calidad, ubicación.
6
Cassandra
13. jul. 2024
·
Overnattede 6 nætter
Air conditioner went out multiple nights. Made sleeping very challenging. Hotel is supposed to refund us one night.
Air conditioner went out multiple nights. Made sleeping very challenging. Hotel is supposed to refund us one night.
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Service
Personalet beskrives bredt som venligt, imødekommende og hjælpsomt i hele hotellet og på stranden. Dog nævner flere gæster meget langsom betjening i restauranten og dårlig kommunikation før ankomst eller inkonsekvente svar fra ledelsen.
Relaterede gæsteanmeldelser
10
Edna
15. nov. 2023
·
Overnattede 4 nætter
Staff members where nice,professional and friendly Thank you Miguel,Monserrat and Hector,nice hotel clean and quiet
Staff members where nice,professional and friendly Thank you Miguel,Monserrat and Hector,nice hotel clean and quiet
10
Maria Kai
9. dec. 2023
·
Overnattede 3 nætter
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
10
Alexander
8. mar. 2023
·
Overnattede 5 nætter
Enrique the manager was amazing!! He went out of his way to welcome us. Helped set up everything so my room could be decorated for my birthday. It was a beautiful stay. He went out of his way to make sure we were taken care of in every single. It’s because of managers like him that make our stay so special and the reason we keep coming back. Also Gabino at the beach was extremely attentive, professional and helpful. Always with a smile and ready accommodate anything that we needed. The service at this hotel is as good as any Ritz, Le Blanc or Four Seasons. Maybe even better!! Thank you so much Enrique and Gabino for making our stay so fun and magical! ♥️✨💫
Enrique the manager was amazing!! He went out of his way to welcome us. Helped set up everything so my room could be decorated for my birthday. It was a beautiful stay. He went out of his way to make sure we were taken care of in every single. It’s because of managers like him that make our stay so special and the reason we keep coming back. Also Gabino at the beach was extremely attentive, professional and helpful. Always with a smile and ready accommodate anything that we needed. The service at this hotel is as good as any Ritz, Le Blanc or Four Seasons. Maybe even better!! Thank you so much Enrique and Gabino for making our stay so fun and magical! ♥️✨💫
10
Marie-Luise
17. feb. 2025
·
Overnattede 5 nætter
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
10
JL
29. jun. 2023
·
Overnattede 4 nætter
Our stay was amazing. I went with my wife and 10 year old daughter. The hotel was perfect for our family. The staff were great and the hotel had everything we needed. The beach is one of the best, and you can see the sunset right on the beach. I look forward to our next time at Mystique.
Our stay was amazing. I went with my wife and 10 year old daughter. The hotel was perfect for our family. The staff were great and the hotel had everything we needed. The beach is one of the best, and you can see the sunset right on the beach. I look forward to our next time at Mystique.
8
Julie
15. aug. 2025
·
Overnattede 3 nætter
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
10
Presley
4. sep. 2023
·
Overnattede 4 nætter
We took a 5 day vacation to isla Holbox and stayed here. It was beautiful. The staff was very very nice and helpful with all of our requests if we had any. They gave us advice on where to eat, things to do and how to get there. The hotel itself was super clean and well kept. Our private pool was awesome. The only negative thing I would say is that we didn’t have hot water. It was warm/cold. But we had to take into account for being on an island and all the other people trying to shower and use hot water as well. Overall we will definitely be staying here again the next time we visit.
We took a 5 day vacation to isla Holbox and stayed here. It was beautiful. The staff was very very nice and helpful with all of our requests if we had any. They gave us advice on where to eat, things to do and how to get there. The hotel itself was super clean and well kept. Our private pool was awesome. The only negative thing I would say is that we didn’t have hot water. It was warm/cold. But we had to take into account for being on an island and all the other people trying to shower and use hot water as well. Overall we will definitely be staying here again the next time we visit.
8
TATIANA
25. aug. 2025
·
Overnattede 7 nætter
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
4
Michael
6. aug. 2022
·
Overnattede 6 nætter
Holbox is great. The hotel, however, was a big disappointment. The general service is very poor - rooms are cleaned in the late afternoon, check out was terrible, there is no help to get taxis, directions etc. Each time we asked for something, eg new towels, clean up of our room etc., the staff would say “yes” but nothing would be done. The food at the hotel is very poor although the service in the restaurant is ok. Not a place where you want to have any meals. Only good thing about this hotel is the beautiful beach front and the overall location in Holbox. And the service at the beach area is also terrific.
Holbox is great. The hotel, however, was a big disappointment. The general service is very poor - rooms are cleaned in the late afternoon, check out was terrible, there is no help to get taxis, directions etc. Each time we asked for something, eg new towels, clean up of our room etc., the staff would say “yes” but nothing would be done. The food at the hotel is very poor although the service in the restaurant is ok. Not a place where you want to have any meals. Only good thing about this hotel is the beautiful beach front and the overall location in Holbox. And the service at the beach area is also terrific.
10
YOUNG JOON
29. dec. 2025
·
Overnattede 3 nætter
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
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Lokation
Beliggende ved stranden og i 5-10 minutters gåafstand til byen, med et generelt roligt miljø om natten. Nogle nævner støj fra nærliggende byggeriarbejde i dagtimerne.
Relaterede gæsteanmeldelser
10
Maria Kai
9. dec. 2023
·
Overnattede 3 nætter
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
10
Marie-Luise
17. feb. 2025
·
Overnattede 5 nætter
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
8
Aurora Arizmendi
14. jun. 2025
·
Overnattede 2 nætter
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
10
jonathan
8. aug. 2024
·
Overnattede 5 nætter
Beautiful area! Beaches are less crowded and the town is an easy walk
Beautiful area! Beaches are less crowded and the town is an easy walk
10
efrain
6. apr. 2024
·
Overnattede 5 nætter
Bien ubicada, buen servicio en general muy lindo el hotel
Bien ubicada, buen servicio en general muy lindo el hotel
10
Daniela
13. jul. 2024
·
Overnattede 3 nætter
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
10
Monica Monteiro
13. jan. 2024
·
Overnattede 4 nætter
Schöne Unterkunft zum Entspannen. Perfekt gelegen, da sehr ruhig und dennoch nah zum Zentrum. Sehr freundlicher Service.
Schöne Unterkunft zum Entspannen. Perfekt gelegen, da sehr ruhig und dennoch nah zum Zentrum. Sehr freundlicher Service.
10
Monica
28. maj 2025
·
Overnattede 4 nætter
Muy buena ubicación queda caminando a 10 mins el centro, vistas hermosas al mar, excelente atención Sin duda regresamos
Muy buena ubicación queda caminando a 10 mins el centro, vistas hermosas al mar, excelente atención Sin duda regresamos
10
Peter
16. maj 2023
·
Overnattede 7 nætter
The Hotel and staff were great. Locate right by the beach and within easy walking distance of the town. Second time staying here and wouldn’t hesitate to go back.
The Hotel and staff were great. Locate right by the beach and within easy walking distance of the town. Second time staying here and wouldn’t hesitate to go back.
10
Emily
19. apr. 2024
·
Overnattede 5 nætter
Our stay was great. Rooms were very nice, beach was beautiful with amazing sunsets. Quiet and outside of town but close enough for a ten minute walk. Definitely recommend.
Our stay was great. Rooms were very nice, beach was beautiful with amazing sunsets. Quiet and outside of town but close enough for a ten minute walk. Definitely recommend.
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Spisning
Feedback på maden er blandet: morgenmaden og menuen er begrænset, og ventetiderne er lange, selvom nogle retter roses, og et par gæster nød måltiderne. Flere foretrak at spise udenfor hotellet.
Relaterede gæsteanmeldelser
10
blanca
12. apr. 2024
·
Overnattede 2 nætter
excelente propiedad, nos encanto todo aunque el restaurant no estuvo mal pero preferimos los dias siguientes otras opciones
excelente propiedad, nos encanto todo aunque el restaurant no estuvo mal pero preferimos los dias siguientes otras opciones
6
Tobias
8. aug. 2025
·
Overnattede 3 nætter
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
10
elizabeth
10. jun. 2024
·
Overnattede 3 nætter
Beautiful property right on the white sand beach., staff very nice friendly and helpful .. I just would suggest to get some fans in the restaurant to circulate the air and get rid of the flies., but other wise it was a very pleasant stay definitely will book again .
Beautiful property right on the white sand beach., staff very nice friendly and helpful .. I just would suggest to get some fans in the restaurant to circulate the air and get rid of the flies., but other wise it was a very pleasant stay definitely will book again .
10
Rodrigo
5. maj 2024
·
Overnattede 2 nætter
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
10
Sergio
2. mar. 2024
·
Overnattede 4 nætter
El hotel me gusto mucho, es pequeño pero esta muy bien administrado. Tiene un restaurant muy bueno, recomiendo el ceviche que tiene pulpo, es excelente y los chilaquiles. El staff es muy amable y en general muy limpio. Volveria a hospedarme aqui.
El hotel me gusto mucho, es pequeño pero esta muy bien administrado. Tiene un restaurant muy bueno, recomiendo el ceviche que tiene pulpo, es excelente y los chilaquiles. El staff es muy amable y en general muy limpio. Volveria a hospedarme aqui.
8
Julie
15. aug. 2025
·
Overnattede 3 nætter
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
8
Tomas
11. maj 2024
·
Overnattede 1 nat
Hotel 🏨 muy bueno playas lindo y servicio bueno y comida muy malo tener más menú extendido y sabores
Hotel 🏨 muy bueno playas lindo y servicio bueno y comida muy malo tener más menú extendido y sabores
8
TATIANA
25. aug. 2025
·
Overnattede 7 nætter
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
4
Rafal
12. mar. 2025
·
Overnattede 4 nætter
Great hotel besides their dining. Terrible.
Great hotel besides their dining. Terrible.
6
Jorge
2. apr. 2024
·
Overnattede 3 nætter
Servicio de restaurant “Fresco” deficiente.
Servicio de restaurant “Fresco” deficiente.
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8
KARLA
16. aug. 2026
·
Overnattede 1 nat
Todo fue excelente la atención del club de playa increíble, siempre buscan hacerte sentir cómodo. La recepción terrible, la Gte de recepción es la segunda vez que me toca que me reciba y siempre parece estar de malas, llevé a mi perrita salchicha porque es de es de servicio para apoyo y me pidió u. Documento que por ley no es necesario, le presenté 3 certificados de psiquiatra, veterinario y entrenador, además del número de chip y no fueron suficiente. Al final me “hizo el favor de dejarme pasar” pero me retuvo 5 mil pesos por los posibles daños de mi perrita. Entiendo las políticas siempre soy respetuosa pero las formas son las que por servicio se pueden modificar. Me apena pero no regresaré al menos con mi perrita.
Todo fue excelente la atención del club de playa increíble, siempre buscan hacerte sentir cómodo. La recepción terrible, la Gte de recepción es la segunda vez que me toca que me reciba y siempre parece estar de malas, llevé a mi perrita salchicha porque es de es de servicio para apoyo y me pidió u. Documento que por ley no es necesario, le presenté 3 certificados de psiquiatra, veterinario y entrenador, además del número de chip y no fueron suficiente. Al final me “hizo el favor de dejarme pasar” pero me retuvo 5 mil pesos por los posibles daños de mi perrita. Entiendo las políticas siempre soy respetuosa pero las formas son las que por servicio se pueden modificar. Me apena pero no regresaré al menos con mi perrita.
10
LILIA
12. jul. 2026
·
Overnattede 4 nætter
Buena estancia. Se tardaron en darnos la habitación y no fueron tan amables al recibirnos. Pero me encanta la ubicación de este lugar.
Buena estancia. Se tardaron en darnos la habitación y no fueron tan amables al recibirnos. Pero me encanta la ubicación de este lugar.
10
LAURA
13. jun. 2026
·
Overnattede 1 nat
Excelente lugar, con Beach club y playa muy limpia
Excelente lugar, con Beach club y playa muy limpia
10
Gabriela
27. maj 2026
·
Overnattede 4 nætter
El hotel está muy bien decorado, es cómodo y tiene todo (piscina, gimnasio, business center, club de playa, etc. Las camas son nuevas, buenas sábanas y toallas. Buenos amenities. La habitación tiene todo! A pocas cuadras del centro en un lugar seguro para caminar. Tiene un restaurante propio que funciona como club de playa y de noche dan cena-show.
El hotel está muy bien decorado, es cómodo y tiene todo (piscina, gimnasio, business center, club de playa, etc. Las camas son nuevas, buenas sábanas y toallas. Buenos amenities. La habitación tiene todo! A pocas cuadras del centro en un lugar seguro para caminar. Tiene un restaurante propio que funciona como club de playa y de noche dan cena-show.
10
Yaneidis
25. maj 2026
·
Overnattede 1 nat
Es mi hotel favorito cuando voy a Xolbox , me encanta la playa y la atención es buenísima !
Es mi hotel favorito cuando voy a Xolbox , me encanta la playa y la atención es buenísima !
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-16: NO DATA
- 2026-09-17: 144.63450591213225USD
- 2026-09-18: 146.79892038593292USD
- 2026-09-19: 146.79892038593292USD
- 2026-09-20: 146.79892038593292USD
- 2026-09-21: 146.70798860729218USD
- 2026-09-22: 147.4166278554535USD
- 2026-09-23: 141.11562293430327USD
- 2026-09-24: 144.49981551326752USD
- 2026-09-25: 147.7013828302765USD
- 2026-09-26: 147.7013828302765USD
- 2026-09-27: 139.0851108890152USD
- 2026-09-28: 144.49981551326752USD
- 2026-09-29: 141.22305831420897USD
- 2026-09-30: 141.22305831420897USD
- 2026-10-01: 151.04260475936888USD
- 2026-10-02: 150.90294139205932USD
- 2026-10-03: 150.90294139205932USD
- 2026-10-04: 150.90294139205932USD
- 2026-10-05: 145.23593741626738USD
- 2026-10-06: 149.21500383499145USD
- 2026-10-07: 148.2202350415039USD
- 2026-10-08: 151.20454142196655USD
- 2026-10-09: 154.09374853614807USD
- 2026-10-10: 148.2202350415039USD
- 2026-10-11: 150.90294139205932USD
- 2026-10-12: 148.2202350415039USD
- 2026-10-13: 148.2202350415039USD
- 2026-10-14: 147.7013828302765USD
- 2026-10-15: 146.23070620975494USD
- 2026-10-16: 145.23593741626738USD
- 2026-10-17: 150.90294139205932USD
- 2026-10-18: 151.04260475936888USD
- 2026-10-19: 150.90294139205932USD
- 2026-10-20: 155.29303941215514USD
- 2026-10-21: 148.2202350415039USD
- 2026-10-22: 150.90294139205932USD
- 2026-10-23: 150.90294139205932USD
- 2026-10-24: 147.76583880508423USD
- 2026-10-25: 147.7013828302765USD
- 2026-10-26: 147.7013828302765USD
- 2026-10-27: 147.7013828302765USD
- 2026-10-28: 146.62702903121948USD
- 2026-10-29: 154.14747060371397USD
- 2026-10-30: 147.7013828302765USD
- 2026-10-31: 147.76583880508423USD
- 2026-11-01: 154.09374853614807USD
- 2026-11-02: 151.04260475936888USD
- 2026-11-03: 150.90294139205932USD
- 2026-11-04: 157.2953070979309USD
- 2026-11-05: 149.67848799613952USD
- 2026-11-06: 154.09374853614807USD
- 2026-11-07: 161.15221184638978USD
- 2026-11-08: 163.69842422149657USD
- 2026-11-09: 163.69842422149657USD
- 2026-11-10: 164.12816574111937USD
- 2026-11-11: 163.69842422149657USD
- 2026-11-12: 166.8999827832794USD
- 2026-11-13: 166.8999827832794USD
- 2026-11-14: 166.8999827832794USD
- 2026-11-15: 166.8999827832794USD
- 2026-11-16: 167.0396286401367USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Op til 2 børn i alderen 6 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Kun registrerede gæster kan opholde sig på værelserne.
- Byggearbejde er i gang ved en nabobygning, og der kan forekomme støj fra dette byggeriarbejde.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Gebyr for morgenmad tilberedt efter bestilling: 10.5 MXN for voksne og 10.5 MXN for børn (cirkapriser)
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
- Servicegebyr: 10 procent
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Turistservice
Serviceydelser
Turistservice
Rengøring
Valutaveksling
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Massage
Ansigtsbehandlinger
Morgenmad på værelset
Familierum
Beach Sun Loungers
Aktiviteter
Swimmingpool
Have
Strand - i nærheden
Windsurfing
Fiskeri
Udendørs pool
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parkering
Parkering
Gratis parkering
Internet
Gratis wi-fi