Mystique Holbox by Royalton, A Tribute Portfolio Resort
165 USD
a notte
Media per novembre
Prezzi per Mystique Holbox by Royalton, A Tribute Portfolio Resort
Seleziona le date per controllare prezzi e disponibilità
165 USD
a notte
Media per novembre
Prezzi medi mensili
Presso Mystique Holbox by Royalton, A Tribute Portfolio Resort, il prezzo per notte è in media di 152 USD nel mese più economico (maggio) e di 230 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 200 USD |
| febbraio | 230 USD |
| marzo | 200 USD |
| aprile | 192 USD |
| maggio | 152 USD |
| giugno | 166 USD |
| luglio | 190 USD |
| agosto | 197 USD |
| settembre | 165 USD |
| ottobre | 153 USD |
| novembre | 165 USD |
| dicembre | 223 USD |
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nov · 165 USD
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Prezzo più alto: febbraio (circa 230 USD)
Prezzo più basso: maggio (circa 152 USD)
Informazioni su questa struttura
Rilassati con massaggi e trattamenti per il viso. Rilassati al sole sulla spiaggia privata oppure approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra. In questo resort potrai inoltre contare su...
Servizi
Rilassati con massaggi e trattamenti per il viso. Rilassati al sole sulla spiaggia privata oppure approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra. In questo resort potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Scegliendo uno tra i 2 ristoranti presso un resort potrai gustare ottimi piatti, mentre se vuoi restare nel tuo alloggio potrai richiedere il servizio in camera con orario limitato. Desideri rilassarti con un drink rinfrescante? Troverai un bar a bordo piscina e 2 bar/lounge. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 07:30 alle ore 10:30.
Camere
Rilassati in una delle 38 camere con aria condizionata della struttura, completa di minibar e macchina per caffè espresso. Le camere sono dotate di balcone o patio. La TV LED da 55 pollici con canali via satellite è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. I bagni sono dotati di doccia con soffione a pioggia e set di cortesia gratuiti.
Posizione
Alloggiando presso Mystique Holbox by Royalton, A Tribute Portfolio Resort di Isla Holbox, solo 5 minuti a piedi ti separeranno da Holbox Beach e da Riserva Naturale Yum Balam. Questo resort sulla spiaggia dista 0,3 km da Holbox Baseball Park e 0,7 km da Piazza principale.
Nelle vicinanze
Riserva Naturale Yum Balam(0.1 miglia)
Holbox Baseball Park(0.2 miglia)
Holbox Beach(0.2 miglia)
Piazza principale(0.5 miglia)
Chiesa di Holbox(0.5 miglia)
Lettere di Holbox(0.5 miglia)
Molo degli Squali Balena(0.5 miglia)
Traghetto Holbox(0.8 miglia)
Spiaggia della Bioluminescenza(1 miglia)
Spiaggia di Punta Coco(1 miglia)
Isola della Passione(1.4 miglia)
Sentiero della Spiaggia Paseo Kuka(1.8 miglia)
Spiaggia Punta Mosquito(2 miglia)
Parcheggio
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Banco escursioni
Posizione
Av. Pedro Joaquin Coldwell entre calle Chabelita y Paseo Carey, Quintana Roo, Messico
Riserva Naturale Yum Balam (0.1 miglia)
Holbox Baseball Park (0.2 miglia)
Holbox Beach (0.2 miglia)
Piazza principale (0.5 miglia)
Chiesa di Holbox (0.5 miglia)
Lettere di Holbox (0.5 miglia)
Opzioni camera
6
Deluxe Junior Suite Partial Ocean View
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
Posti letto: 3
409 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Divano letto
14
Presidential Ocean Front One Bedroom Suite
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
Posti letto: 3
840 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
7
Premium Junior Suite Ocean Front
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
Posti letto: 3
463 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Divano letto
9
Deluxe Junior Suite Loft Ocean View
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
2 Letti Matrimoniali Grandi
Posti letto: 3
409 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Divano letto
9
Deluxe Junior Suite Pool View
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
Posti letto: 3
366 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Divano letto
8
Deluxe Junior Suite Swim Out
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
Posti letto: 3
409 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Divano lettoPiscina di immersione ad acqua fredda
7
Deluxe Junior Suite
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
2 Letti Matrimoniali Grandi
Posti letto: 3
366 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Divano letto
Recensioni degli ospiti su Mystique Holbox by Royalton, A Tribute Portfolio Resort
8.5
Molto buono
Sulla base di 609 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Presso Mystique Holbox by Royalton, A Tribute Portfolio Resort, i viaggiatori lodano la posizione fronte spiaggia, comoda per raggiungere a piedi i luoghi di interesse, e il personale accogliente, oltre alle camere pulite e confortevoli. Tuttavia, segnalano alcuni inconvenienti come il rumore dei lavori in corso nelle vicinanze, il servizio lento al ristorante con una scelta limitata e occasionali problemi di manutenzione.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Presso Mystique Holbox by Royalton, A Tribute Portfolio Resort, i viaggiatori lodano la posizione fronte spiaggia, comoda per raggiungere a piedi i luoghi di interesse, e il personale accogliente, oltre alle camere pulite e confortevoli. Tuttavia, segnalano alcuni inconvenienti come il rumore dei lavori in corso nelle vicinanze, il servizio lento al ristorante con una scelta limitata e occasionali problemi di manutenzione.
Molti apprezzano lo spazioso beach club e la vista del tramonto dalla spiaggia. Alcuni ospiti riferiscono che la vista dalla categoria di camera prenotata non corrisponde alle aspettative e che provengono rumori dalla piscina o dal traffico nelle zone poste ai piani inferiori. Ideale per i viaggiatori che cercano una base tranquilla sulla spiaggia e che sono flessibili riguardo alla ristorazione in loco e a possibili rumori durante il giorno.
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Servizi
L'allestimento fronte spiaggia e il beach club ricevono frequenti elogi. Diversi utenti menzionano che la piscina principale è piccola.
Recensioni degli ospiti correlate
10
Melodie
16 lug 2023
·
Soggiorno di 7 notti
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
10
Maria Kai
9 dic 2023
·
Soggiorno di 3 notti
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
6
Tobias
8 ago 2025
·
Soggiorno di 3 notti
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
6
Frances
12 feb 2026
·
Soggiorno di 8 notti
Fint hotellrum mot poolen och delvis utsikt mot havet med takterrass dock endast morgonsol. Det hade varit trevligt med loungemöbler på takterrassen istället för solstolar eftersom det inte är någon sol på taket under dagen. Saknades ytterbeslyning på balkongen. Det var en byggarbetsplats på baksidan som lät mycket när man låg vid stranden. Personalen i receptionen och städarna var mycket trevliga. Däremot kändes personalen på frukosten trötta och oengagerade. Den inkluderade frukosten var OK, det kändes inte som att maten var nylagad utan som att det legat ett tag och värmts upp lite. Fin beachklubb men samma trötta personal som jobbar i frukosten. Hotellet låg i bra gångavstånd till restauranger och det var fint rum men det var inte prisvärt.
Fint hotellrum mot poolen och delvis utsikt mot havet med takterrass dock endast morgonsol. Det hade varit trevligt med loungemöbler på takterrassen istället för solstolar eftersom det inte är någon sol på taket under dagen. Saknades ytterbeslyning på balkongen. Det var en byggarbetsplats på baksidan som lät mycket när man låg vid stranden. Personalen i receptionen och städarna var mycket trevliga. Däremot kändes personalen på frukosten trötta och oengagerade. Den inkluderade frukosten var OK, det kändes inte som att maten var nylagad utan som att det legat ett tag och värmts upp lite. Fin beachklubb men samma trötta personal som jobbar i frukosten. Hotellet låg i bra gångavstånd till restauranger och det var fint rum men det var inte prisvärt.
10
Lucila
13 giu 2024
·
Soggiorno di 3 notti
Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone!
Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone!
10
Rodrigo
5 mag 2024
·
Soggiorno di 2 notti
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
8
Julie
15 ago 2025
·
Soggiorno di 3 notti
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
10
Lana
29 feb 2024
·
Soggiorno di 2 notti
This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!!
This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!!
10
Daniela
13 lug 2024
·
Soggiorno di 3 notti
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
10
Omar
21 mar 2025
·
Soggiorno di 4 notti
Muy bonito Hotel, la habitación muy amplia y con todas las comodidades y me gustó que tiene una playa muy linda y la pasas muy agusto en su Beach Club
Muy bonito Hotel, la habitación muy amplia y con todas las comodidades y me gustó que tiene una playa muy linda y la pasas muy agusto en su Beach Club
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Pulizia
Camere e aree comuni sono costantemente molto pulite, con un servizio di pulizia attento. Alcune recensioni menzionano inconvenienti di manutenzione, come scarsa pressione dell'acqua o problemi temporanei con l'acqua calda.
Recensioni degli ospiti correlate
10
Robert
11 giu 2023
·
Soggiorno di 1 notte
Excelente hotel, rica comida, y esta cerca de la playa. Nos encantó. Las habitaciones muy amplias y muy limpias.
Excelente hotel, rica comida, y esta cerca de la playa. Nos encantó. Las habitaciones muy amplias y muy limpias.
10
Maria Kai
9 dic 2023
·
Soggiorno di 3 notti
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
6
Sam
3 feb 2025
·
Soggiorno di 7 notti
Nice place but they don’t clean the beach properly.
Nice place but they don’t clean the beach properly.
4
Veronica
2 mag 2023
·
Soggiorno di 5 notti
The ocean front was a plus. The view was beautiful. The view at night even more beautiful. We did have many issues with our room and staff. We had a problem getting into our room, our keys constantly failed and staff was not too concerned with that issue one young man even laughed at us. The supposed manager was useless come to find out she wasn’t the manager. Staff sat around on their phones. The day the real manager was onsite there was a complete change in staffs attitude. They were all working and extremely courteous and accommodating. We had to call several times for the AC to run. They cleaned but didn’t leave toilet paper or sufficient coffee and coffee supplies. The room was decent but could have been cleaner. I would not stay here again for the amount of money we paid.
The ocean front was a plus. The view was beautiful. The view at night even more beautiful. We did have many issues with our room and staff. We had a problem getting into our room, our keys constantly failed and staff was not too concerned with that issue one young man even laughed at us. The supposed manager was useless come to find out she wasn’t the manager. Staff sat around on their phones. The day the real manager was onsite there was a complete change in staffs attitude. They were all working and extremely courteous and accommodating. We had to call several times for the AC to run. They cleaned but didn’t leave toilet paper or sufficient coffee and coffee supplies. The room was decent but could have been cleaner. I would not stay here again for the amount of money we paid.
10
ANA CAROLINA
4 mag 2023
·
Soggiorno di 3 notti
El hotel está muy bien ubicado, en muy buen estado las habitaciones, y el servicio es excelente, lo único malo es que les falta limpieza en la playa ya que hubo sargazo y el baño de la suite tiene una ventada que da a la terraza de la habitación de a lado.
El hotel está muy bien ubicado, en muy buen estado las habitaciones, y el servicio es excelente, lo único malo es que les falta limpieza en la playa ya que hubo sargazo y el baño de la suite tiene una ventada que da a la terraza de la habitación de a lado.
10
katia
29 giu 2023
·
Soggiorno di 2 notti
Very nice hotel, we stayed for two nights. The staff was very friendly. The hotel is beautiful and very clean. We will stay here again in the future.
Very nice hotel, we stayed for two nights. The staff was very friendly. The hotel is beautiful and very clean. We will stay here again in the future.
8
Elizabeth
30 nov 2025
·
Soggiorno di 1 notte
The hotel was very nice however the beach was not clean!
The hotel was very nice however the beach was not clean!
8
TATIANA
25 ago 2025
·
Soggiorno di 7 notti
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
10
Ana
19 giu 2025
·
Soggiorno di 2 notti
Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful.
Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful.
10
YOUNG JOON
29 dic 2025
·
Soggiorno di 3 notti
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
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Camere
Le camere sono moderne, spaziose e confortevoli, con alcune viste piacevoli. Tuttavia, diversi ospiti segnalano un notevole rumore proveniente dai lavori in corso nelle vicinanze o dalla piscina, discrepanze tra le aspettative relative alla vista sull'oceano e la vista mare, e occasionali problemi come guasti al condizionatore o bassa pressione dell'acqua.
Recensioni degli ospiti correlate
10
Melodie
16 lug 2023
·
Soggiorno di 7 notti
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
6
jorge
24 mar 2025
·
Soggiorno di 3 notti
Los cuartos ocean view del segundo piso en los que nos hospedamos no tienen vista al mar.
Los cuartos ocean view del segundo piso en los que nos hospedamos no tienen vista al mar.
6
ARTURO
14 feb 2026
·
Soggiorno di 3 notti
LA HABITACION ESTABA BIEN, LIMPIA Y NUEVA, PEROOOOO, AL LADO ESTAN EN CONSTRUCCION, Y TOOOODOOOO EL DIA ESTABA RUIDOSOO, LO CUAL ME FUE IMPOSIBLE DESCANSAR, EL HOTEL EN GENERAL, COMPARANDO LOS OTROS ESTA BIEN !
LA HABITACION ESTABA BIEN, LIMPIA Y NUEVA, PEROOOOO, AL LADO ESTAN EN CONSTRUCCION, Y TOOOODOOOO EL DIA ESTABA RUIDOSOO, LO CUAL ME FUE IMPOSIBLE DESCANSAR, EL HOTEL EN GENERAL, COMPARANDO LOS OTROS ESTA BIEN !
8
Aurora Arizmendi
14 giu 2025
·
Soggiorno di 2 notti
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
6
Pablo Augurio
30 lug 2023
·
Soggiorno di 2 notti
Durante la estancia no hubo agua por toda una tarde ni agua caliente durante día y medio
Durante la estancia no hubo agua por toda una tarde ni agua caliente durante día y medio
10
Nabil
22 apr 2025
·
Soggiorno di 3 notti
The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.
The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.
2
Reginald
26 nov 2025
·
Soggiorno di 4 notti
The room was continuously loud day and night. The manager was unable to get us a reduced rate despite expressing our concerns. The line bright spot was Lisa at the front desk!
The room was continuously loud day and night. The manager was unable to get us a reduced rate despite expressing our concerns. The line bright spot was Lisa at the front desk!
10
Robert
5 feb 2025
·
Soggiorno di 5 notti
Vi är jättenöjda med vår vistelse. Personalen gör är väldigt serviceminded! Vill särskilt nämna Laura i restaurangen, hon ler alltid och är mån om dig som gäst. Vi hade först rum med egen pool men då poolen ligger precis vid vägen och uteplatsen inte har några stolar då tyckte vi inte att det var ett prisvärt alternativ, kan inte rekommendera det rummet. Vi fick byta till annat rum och blev då nöjda. Sängarna är tyvärr hårda så de kunde varit bättre. Som helhet är vi väldigt nöjda och skulle absolut kunna tänka oss att återvända. Ett sista tips, boka rum på andra eller tredje våningen om du inte vill ha insyn på rummet.
Vi är jättenöjda med vår vistelse. Personalen gör är väldigt serviceminded! Vill särskilt nämna Laura i restaurangen, hon ler alltid och är mån om dig som gäst. Vi hade först rum med egen pool men då poolen ligger precis vid vägen och uteplatsen inte har några stolar då tyckte vi inte att det var ett prisvärt alternativ, kan inte rekommendera det rummet. Vi fick byta till annat rum och blev då nöjda. Sängarna är tyvärr hårda så de kunde varit bättre. Som helhet är vi väldigt nöjda och skulle absolut kunna tänka oss att återvända. Ett sista tips, boka rum på andra eller tredje våningen om du inte vill ha insyn på rummet.
10
Ana
17 nov 2025
·
Soggiorno di 4 notti
Muy lindo el hospedaje, con habitaciones muy amplias, limpias y cómodas. El personal muy amable y siempre dispuestos a orientar. Definitivamente si volveríamos y lo recomendamos precio, calidad, ubicación.
Muy lindo el hospedaje, con habitaciones muy amplias, limpias y cómodas. El personal muy amable y siempre dispuestos a orientar. Definitivamente si volveríamos y lo recomendamos precio, calidad, ubicación.
6
Cassandra
13 lug 2024
·
Soggiorno di 6 notti
Air conditioner went out multiple nights. Made sleeping very challenging. Hotel is supposed to refund us one night.
Air conditioner went out multiple nights. Made sleeping very challenging. Hotel is supposed to refund us one night.
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Servizio
Il personale è ampiamente descritto come cordiale, accogliente e disponibile in tutta la struttura e nelle aree della spiaggia. Ciononostante, diversi ospiti lamentano un servizio al ristorante molto lento e una scarsa comunicazione prima dell'arrivo o risposte incoerenti da parte della direzione.
Recensioni degli ospiti correlate
10
Edna
15 nov 2023
·
Soggiorno di 4 notti
Staff members where nice,professional and friendly Thank you Miguel,Monserrat and Hector,nice hotel clean and quiet
Staff members where nice,professional and friendly Thank you Miguel,Monserrat and Hector,nice hotel clean and quiet
10
Maria Kai
9 dic 2023
·
Soggiorno di 3 notti
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
10
Alexander
8 mar 2023
·
Soggiorno di 5 notti
Enrique the manager was amazing!! He went out of his way to welcome us. Helped set up everything so my room could be decorated for my birthday. It was a beautiful stay. He went out of his way to make sure we were taken care of in every single. It’s because of managers like him that make our stay so special and the reason we keep coming back. Also Gabino at the beach was extremely attentive, professional and helpful. Always with a smile and ready accommodate anything that we needed. The service at this hotel is as good as any Ritz, Le Blanc or Four Seasons. Maybe even better!! Thank you so much Enrique and Gabino for making our stay so fun and magical! ♥️✨💫
Enrique the manager was amazing!! He went out of his way to welcome us. Helped set up everything so my room could be decorated for my birthday. It was a beautiful stay. He went out of his way to make sure we were taken care of in every single. It’s because of managers like him that make our stay so special and the reason we keep coming back. Also Gabino at the beach was extremely attentive, professional and helpful. Always with a smile and ready accommodate anything that we needed. The service at this hotel is as good as any Ritz, Le Blanc or Four Seasons. Maybe even better!! Thank you so much Enrique and Gabino for making our stay so fun and magical! ♥️✨💫
10
Marie-Luise
17 feb 2025
·
Soggiorno di 5 notti
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
10
JL
29 giu 2023
·
Soggiorno di 4 notti
Our stay was amazing. I went with my wife and 10 year old daughter. The hotel was perfect for our family. The staff were great and the hotel had everything we needed. The beach is one of the best, and you can see the sunset right on the beach. I look forward to our next time at Mystique.
Our stay was amazing. I went with my wife and 10 year old daughter. The hotel was perfect for our family. The staff were great and the hotel had everything we needed. The beach is one of the best, and you can see the sunset right on the beach. I look forward to our next time at Mystique.
8
Julie
15 ago 2025
·
Soggiorno di 3 notti
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
10
Presley
4 set 2023
·
Soggiorno di 4 notti
We took a 5 day vacation to isla Holbox and stayed here. It was beautiful. The staff was very very nice and helpful with all of our requests if we had any. They gave us advice on where to eat, things to do and how to get there. The hotel itself was super clean and well kept. Our private pool was awesome. The only negative thing I would say is that we didn’t have hot water. It was warm/cold. But we had to take into account for being on an island and all the other people trying to shower and use hot water as well. Overall we will definitely be staying here again the next time we visit.
We took a 5 day vacation to isla Holbox and stayed here. It was beautiful. The staff was very very nice and helpful with all of our requests if we had any. They gave us advice on where to eat, things to do and how to get there. The hotel itself was super clean and well kept. Our private pool was awesome. The only negative thing I would say is that we didn’t have hot water. It was warm/cold. But we had to take into account for being on an island and all the other people trying to shower and use hot water as well. Overall we will definitely be staying here again the next time we visit.
8
TATIANA
25 ago 2025
·
Soggiorno di 7 notti
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
4
Michael
6 ago 2022
·
Soggiorno di 6 notti
Holbox is great. The hotel, however, was a big disappointment. The general service is very poor - rooms are cleaned in the late afternoon, check out was terrible, there is no help to get taxis, directions etc. Each time we asked for something, eg new towels, clean up of our room etc., the staff would say “yes” but nothing would be done. The food at the hotel is very poor although the service in the restaurant is ok. Not a place where you want to have any meals. Only good thing about this hotel is the beautiful beach front and the overall location in Holbox. And the service at the beach area is also terrific.
Holbox is great. The hotel, however, was a big disappointment. The general service is very poor - rooms are cleaned in the late afternoon, check out was terrible, there is no help to get taxis, directions etc. Each time we asked for something, eg new towels, clean up of our room etc., the staff would say “yes” but nothing would be done. The food at the hotel is very poor although the service in the restaurant is ok. Not a place where you want to have any meals. Only good thing about this hotel is the beautiful beach front and the overall location in Holbox. And the service at the beach area is also terrific.
10
YOUNG JOON
29 dic 2025
·
Soggiorno di 3 notti
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
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Posizione
Fronte spiaggia e a 5-10 minuti a piedi dal centro, con un ambiente generalmente tranquillo di notte. Alcuni menzionano i lavori in corso nelle vicinanze che causano rumore durante il giorno.
Recensioni degli ospiti correlate
10
Maria Kai
9 dic 2023
·
Soggiorno di 3 notti
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
10
Marie-Luise
17 feb 2025
·
Soggiorno di 5 notti
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
8
Aurora Arizmendi
14 giu 2025
·
Soggiorno di 2 notti
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
10
jonathan
8 ago 2024
·
Soggiorno di 5 notti
Beautiful area! Beaches are less crowded and the town is an easy walk
Beautiful area! Beaches are less crowded and the town is an easy walk
10
efrain
6 apr 2024
·
Soggiorno di 5 notti
Bien ubicada, buen servicio en general muy lindo el hotel
Bien ubicada, buen servicio en general muy lindo el hotel
10
Daniela
13 lug 2024
·
Soggiorno di 3 notti
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
10
Monica Monteiro
13 gen 2024
·
Soggiorno di 4 notti
Schöne Unterkunft zum Entspannen. Perfekt gelegen, da sehr ruhig und dennoch nah zum Zentrum. Sehr freundlicher Service.
Schöne Unterkunft zum Entspannen. Perfekt gelegen, da sehr ruhig und dennoch nah zum Zentrum. Sehr freundlicher Service.
10
Monica
28 mag 2025
·
Soggiorno di 4 notti
Muy buena ubicación queda caminando a 10 mins el centro, vistas hermosas al mar, excelente atención Sin duda regresamos
Muy buena ubicación queda caminando a 10 mins el centro, vistas hermosas al mar, excelente atención Sin duda regresamos
10
Peter
16 mag 2023
·
Soggiorno di 7 notti
The Hotel and staff were great. Locate right by the beach and within easy walking distance of the town. Second time staying here and wouldn’t hesitate to go back.
The Hotel and staff were great. Locate right by the beach and within easy walking distance of the town. Second time staying here and wouldn’t hesitate to go back.
10
Emily
19 apr 2024
·
Soggiorno di 5 notti
Our stay was great. Rooms were very nice, beach was beautiful with amazing sunsets. Quiet and outside of town but close enough for a ten minute walk. Definitely recommend.
Our stay was great. Rooms were very nice, beach was beautiful with amazing sunsets. Quiet and outside of town but close enough for a ten minute walk. Definitely recommend.
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Ristorazione
Le opinioni sul cibo sono contrastanti: la colazione e la varietà del menu sono limitate e i tempi di attesa lunghi, anche se alcuni piatti sono apprezzati e alcuni ospiti si sono trovati bene. Diversi preferiscono mangiare fuori dalla struttura.
Recensioni degli ospiti correlate
10
blanca
12 apr 2024
·
Soggiorno di 2 notti
excelente propiedad, nos encanto todo aunque el restaurant no estuvo mal pero preferimos los dias siguientes otras opciones
excelente propiedad, nos encanto todo aunque el restaurant no estuvo mal pero preferimos los dias siguientes otras opciones
6
Tobias
8 ago 2025
·
Soggiorno di 3 notti
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
10
elizabeth
10 giu 2024
·
Soggiorno di 3 notti
Beautiful property right on the white sand beach., staff very nice friendly and helpful .. I just would suggest to get some fans in the restaurant to circulate the air and get rid of the flies., but other wise it was a very pleasant stay definitely will book again .
Beautiful property right on the white sand beach., staff very nice friendly and helpful .. I just would suggest to get some fans in the restaurant to circulate the air and get rid of the flies., but other wise it was a very pleasant stay definitely will book again .
10
Rodrigo
5 mag 2024
·
Soggiorno di 2 notti
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
10
Sergio
2 mar 2024
·
Soggiorno di 4 notti
El hotel me gusto mucho, es pequeño pero esta muy bien administrado. Tiene un restaurant muy bueno, recomiendo el ceviche que tiene pulpo, es excelente y los chilaquiles. El staff es muy amable y en general muy limpio. Volveria a hospedarme aqui.
El hotel me gusto mucho, es pequeño pero esta muy bien administrado. Tiene un restaurant muy bueno, recomiendo el ceviche que tiene pulpo, es excelente y los chilaquiles. El staff es muy amable y en general muy limpio. Volveria a hospedarme aqui.
8
Julie
15 ago 2025
·
Soggiorno di 3 notti
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
8
Tomas
11 mag 2024
·
Soggiorno di 1 notte
Hotel 🏨 muy bueno playas lindo y servicio bueno y comida muy malo tener más menú extendido y sabores
Hotel 🏨 muy bueno playas lindo y servicio bueno y comida muy malo tener más menú extendido y sabores
8
TATIANA
25 ago 2025
·
Soggiorno di 7 notti
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
4
Rafal
12 mar 2025
·
Soggiorno di 4 notti
Great hotel besides their dining. Terrible.
Great hotel besides their dining. Terrible.
6
Jorge
2 apr 2024
·
Soggiorno di 3 notti
Servicio de restaurant “Fresco” deficiente.
Servicio de restaurant “Fresco” deficiente.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
8
KARLA
16 ago 2026
·
Soggiorno di 1 notte
Todo fue excelente la atención del club de playa increíble, siempre buscan hacerte sentir cómodo. La recepción terrible, la Gte de recepción es la segunda vez que me toca que me reciba y siempre parece estar de malas, llevé a mi perrita salchicha porque es de es de servicio para apoyo y me pidió u. Documento que por ley no es necesario, le presenté 3 certificados de psiquiatra, veterinario y entrenador, además del número de chip y no fueron suficiente. Al final me “hizo el favor de dejarme pasar” pero me retuvo 5 mil pesos por los posibles daños de mi perrita. Entiendo las políticas siempre soy respetuosa pero las formas son las que por servicio se pueden modificar. Me apena pero no regresaré al menos con mi perrita.
Todo fue excelente la atención del club de playa increíble, siempre buscan hacerte sentir cómodo. La recepción terrible, la Gte de recepción es la segunda vez que me toca que me reciba y siempre parece estar de malas, llevé a mi perrita salchicha porque es de es de servicio para apoyo y me pidió u. Documento que por ley no es necesario, le presenté 3 certificados de psiquiatra, veterinario y entrenador, además del número de chip y no fueron suficiente. Al final me “hizo el favor de dejarme pasar” pero me retuvo 5 mil pesos por los posibles daños de mi perrita. Entiendo las políticas siempre soy respetuosa pero las formas son las que por servicio se pueden modificar. Me apena pero no regresaré al menos con mi perrita.
10
LILIA
12 lug 2026
·
Soggiorno di 4 notti
Buena estancia. Se tardaron en darnos la habitación y no fueron tan amables al recibirnos. Pero me encanta la ubicación de este lugar.
Buena estancia. Se tardaron en darnos la habitación y no fueron tan amables al recibirnos. Pero me encanta la ubicación de este lugar.
6
Jaime Gerardo Izaguirre
8 lug 2026
·
Soggiorno di 1 notte
The property is beautiful however there is construction next door and they start early and they are there all day. Very unfortunate since you are there to relax. I also had a special request when I checked in the staff confirmed, but upon entering the room there was nothing I was so frustrated. For the other room I had booked two beds for my teens son and daughter same the receptionist said it is a two bed room and when we got to the room it was a one bed with a couch pull out bed😡
The property is beautiful however there is construction next door and they start early and they are there all day. Very unfortunate since you are there to relax. I also had a special request when I checked in the staff confirmed, but upon entering the room there was nothing I was so frustrated. For the other room I had booked two beds for my teens son and daughter same the receptionist said it is a two bed room and when we got to the room it was a one bed with a couch pull out bed😡
10
Olga
1 lug 2026
·
Soggiorno di 4 notti
Este hotel está excelente, súper buena ubicación porque está a 10min caminando al centro, los empleados súper amables, cordiales, muy limpio, la comida deliciosa. Le doy un 10 de 10
Este hotel está excelente, súper buena ubicación porque está a 10min caminando al centro, los empleados súper amables, cordiales, muy limpio, la comida deliciosa. Le doy un 10 de 10
10
Anacleto Chapa
26 giu 2026
·
Soggiorno di 4 notti
Muy recomendable, personal muy atento y amable
Muy recomendable, personal muy atento y amable
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-03: 185.79011195576476USD
- 2026-11-04: 154.4880704273834USD
- 2026-11-05: 146.95782900651548USD
- 2026-11-06: 146.95782900651548USD
- 2026-11-07: 156.6652225607605USD
- 2026-11-08: 156.6652225607605USD
- 2026-11-09: 154.23836988623046USD
- 2026-11-10: 154.23836988623046USD
- 2026-11-11: 154.23836988623046USD
- 2026-11-12: 160.30548442868042USD
- 2026-11-13: 160.30548442868042USD
- 2026-11-14: 160.30548442868042USD
- 2026-11-15: 160.05343517663573USD
- 2026-11-16: 154.23836988623046USD
- 2026-11-17: 168.79945164566038USD
- 2026-11-18: 161.13867675961302USD
- 2026-11-19: 154.63879937745665USD
- 2026-11-20: 172.43973065745544USD
- 2026-11-21: 156.6652225607605USD
- 2026-11-22: 156.6652225607605USD
- 2026-11-23: 156.6652225607605USD
- 2026-11-24: 154.23836988623046USD
- 2026-11-25: 160.52010860133362USD
- 2026-11-26: 160.30548442868042USD
- 2026-11-27: 160.30548442868042USD
- 2026-11-28: 160.30548442868042USD
- 2026-11-29: 154.23836988623046USD
- 2026-11-30: 154.23836988623046USD
- 2026-12-01: 178.50684519990537USD
- 2026-12-02: 178.50684519990537USD
- 2026-12-03: 178.50684519990537USD
- 2026-12-04: 196.70822311500547USD
- 2026-12-05: 186.83753415022275USD
- 2026-12-06: 179.7202715371704USD
- 2026-12-07: 179.7202715371704USD
- 2026-12-08: 164.39445294017028USD
- 2026-12-09: 160.30548442868042USD
- 2026-12-10: 160.30548442868042USD
- 2026-12-11: 167.81259876200866USD
- 2026-12-12: 160.30548442868042USD
- 2026-12-13: 161.6813146949768USD
- 2026-12-14: 157.87863175415038USD
- 2026-12-15: 164.96964709439087USD
- 2026-12-16: 157.87863175415038USD
- 2026-12-17: 166.37261611500548USD
- 2026-12-18: 173.65315699472043USD
- 2026-12-19: 172.43973065745544USD
- 2026-12-20: 172.43973065745544USD
- 2026-12-21: 203.98876399472044USD
- 2026-12-22: 203.98876399472044USD
- 2026-12-23: 241.6049118744354USD
- 2026-12-24: 240.82615134701535USD
- 2026-12-25: 315.6237812966003USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: 315.6237812966003USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 253.73915810321043USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- La struttura è dotata di un estintore antincendio
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 6 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Sono in corso lavori edili in un edificio vicino ed è possibile che il rumore del cantiere arrechi disturbo.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Costo colazione preparata su ordinazione: 10.5 MXN per gli adulti e 10.5 MXN per i bambini (importi approssimativi).
- Il check-out posticipato è a pagamento e soggetto a disponibilità
- Costo del servizio: 10 %
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Banco escursioni
Servizi
Banco escursioni
Servizio di pulizia
Cambio valuta
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
Trattamenti viso
Colazione in camera
Family room
Beach Sun Loungers
Attività
Piscina
Giardino
Spiaggia - nelle vicinanze
Windsurf
Pesca
Piscina scoperta
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio gratuito
Internet
Wi-fi gratuito