Smart Choice Inn

Parking was awesome for a semi truck and lowboy. There was a gas station with in walking distance that had a small kitchen it opened at 5am

The whole entire place is in a state of poor upkeep. The door to the lobby sticks, the room had a desk chair that was unable to fit the desk. This left a giant chair in the tiny room limiting space to mere inches. The television remote was nowhere to be found and had to contact maintenance to have one dropped off. The air condition had been replaced with a smaller model that was poorly scabbed together with pieces of scrap wood. Holes in most of the walls and in the bathroom door. Toilet seat was worn away from missing a rubber pad for likely a decade. Reserved a smoking too. And did not receive one. “Breakfast” was served with day old coffee and consisted of 2 cereals, pop tarts and a loaf of ancient bread. The fridge worked well and beds were alright.

It was 104 when I arrived and the ice machine did not work. You should refund part of my money.

Great people at the desk. Rooms need work paint picnic table would be nice out front

Interior needs a lot of cosmetic repair.......the facility has been neglected...........Baths need serious maintenance. Employees are doing their best with a business that is totally neglected by the franchisee /Wyndam.

The room and it's amenities were great. Check in was a breeze.The parking lot was dark and unkept.

ice machine did not work

Absolutely terrible. This place needs reported right away. Roaches infested the breakfast area and rooms. Air conditioning was not cooling at all, resulting in a very hot and sticky room. Did not even want to sleep there due to all of the bugs, but was already charged the room price. No screens on the window. No smoke detector- just exposed wires hanging from the ceiling which is probably against code. The toilet looked unclean in the bowl and still had hairs on the outside. Price was just as much as a properly maintained hotel. I would not suggest staying here, and definitely do not eat the infested food. Opened the fridge in the room and bugs went scattering everywhere. Hallways were trashed and unclean and the side door to the outside had no lock or key entry so anyone could walk right in. The parking lot was dark with no lights except for nearby truck-stop. This place is dangerous to both health and safety. Could not get out of there quick enough!

No towels in the room. The shower curtain is moldy. Floors not vacuumed. Lots of room for improvement. The pool is out of order.

Location and overall appearance

I have no idea how this place had a 8.0 rating. This is 1 or 2. Carpets were filthy, some of the bedding was stained. Seriously, just burn the place down, it was that bad.

Hotel clerk was dirty and horrible body odor, Lobby was dirty and cluttered. Would definitely not eat a continental breakfast there and didn’t see any breakfast set out anyway. Pillows were nasty and discolored. Hairs on bedding appeared to be from a dog , some appeared to be like eyelashes.

This property was dirty from the front door to the room and within. Floors hadn’t been vacuumed in quite awhile. There were hairs and buggers in the bathroom. The air conditioner sounded like a jet plane and didn’t actually cool the room off until 3:00 in the morning. The room was sweltering hot. Would never recommend this place.

The pictures were not at all accurate. No housekeeping during the stay. No towels. They charged my card multiple times. Staff was unhelpful. Dirty.

The hallway was very dirty. We walk into the room and there was a dirty washcloth on the bathroom counter. We pulled the sheets back on the bed, and there was a longer black hair on the sheet that you lay on. The continental breakfast consisted of a loaf of bread with a jar of peanut butter With a knife stuck in the jar. Also two containers with cereal. very unappealing.

I don't think the sheets were clean. There were hairs when we pulled the sheets back that weren't ours.

Rooms had cockroaches. Carpets were dirty. Bathroom was clean enough for a shower although you could see caulking holding carpet down in doorway.

I chose to book a room at this place because the reviews I saw were pretty decent. Upon arrival, I discovered the place was a filthy mess. I didn’t even end up staying the night because it was so dirty and there was a random guy lurking in the parking lot outside the window of the room I was assigned. I booked a non-smoking room and it reeked of cigarettes and urine. There was a large amount of flies in my room and when I brought it to the attention of management, they said “all of the room have a lot of flies.” There were makeup stains on the bathroom towels and overall it was just a filthy place in general. The inn initially agreed to refund my money since I didn't feel comfortable staying in a dirty room with a random guy sitting in his car outside my window, but a few days later I was informed that they’d changed their minds. This is an extremely disgusting and shady place to stay, and I really am curious why they feel like having flies in all of the rooms is not an issue.

The place stinks, from the hall into the room. There was hair in the bathtub. The towels and bedding are worn out. The chairs have stains on them. I would not have stayed here but for the fact the ac in my camper did not work in the 105 degree heat. I did not sleep well and was out the door before 6 AM.

Poor maintenance, dirty hallway and bathroom. Sink drainage was not working and lots of dead bugs in the sink and the restroom.

Bed and bathroom ok, but ac unit was very noisy. Entrance, tables, and stairs were dirty!

The whole entire place is in a state of poor upkeep. The door to the lobby sticks, the room had a desk chair that was unable to fit the desk. This left a giant chair in the tiny room limiting space to mere inches. The television remote was nowhere to be found and had to contact maintenance to have one dropped off. The air condition had been replaced with a smaller model that was poorly scabbed together with pieces of scrap wood. Holes in most of the walls and in the bathroom door. Toilet seat was worn away from missing a rubber pad for likely a decade. Reserved a smoking too. And did not receive one. “Breakfast” was served with day old coffee and consisted of 2 cereals, pop tarts and a loaf of ancient bread. The fridge worked well and beds were alright.

Interior needs a lot of cosmetic repair.......the facility has been neglected...........Baths need serious maintenance. Employees are doing their best with a business that is totally neglected by the franchisee /Wyndam.

The room and it's amenities were great. Check in was a breeze.The parking lot was dark and unkept.

Price was good. Bed was comfortable.

Furniture are broken and stained chairs.

In South Dakota it is not legal to rent our lodging without a smoke alarm. The morning I got up I noticed that my room was without one. I noticed the fire department. Rooms were not very clean. Management needs some help.

Not first choice, but served it's purpose. Door handle only worked by pulling up, not the typical down movement. It was okay.

Windows broken, windows have no lock slide open easy.

Nice room. Clean. Comfortable king bed. Enjoyed our stay.

Check-in was a nightmare. Stood at desk for over 10 minutes waiting for someone to come to desk. Sign on counter said dial 0 on phone on counter, did twice, nothing. Door to back office area was open, young man finally came out dancing with ear buds in. When looking up my reservation he asked how much Expedia charged me, then said ok that’s what I’ll charge. Told him I’ve already paid & he wanted to see proof. Once I showed him (I should have never been asked) he just gave me a key, never had me fill out or sign anything. My reservation was for 2 queen room, which I confirmed with him. Got to room and it had one bed. Was put in another room. This young man had no clue what he was doing or didn’t care. The room and beds were surprisingly clean. Breakfast was a 1/2 loaf of bread & a partial stick of butter, container of cereal but no milk & an empty coffee pot but no cups even if it wasn’t. Not sure who owns/manages this place but they definitely need to do better.

My worst experience in booking, I had to stand up at the front deck for 2 freaking hours. I got to the hotel at 10pm and give the my booking information in which they disagree with the price I pay online and insisted I should pay what's in their computer. I rebook the hotel online and canceled the first booking, the manager had to keep me standing up front to call Expedia to asked why the property was on promotion for the price I pay, and how Expedia should take down the promotion from on the property. And insisted that Expedia should pay the property before given my room key, at the is point I had stood up there for two hours by the time I got my room key it was 12:am I booked for 2 night, i got my room key at 12am spent few hours by 5:30am I left and never returned to the property for my second night. It seem I wasn't the only person that had the issue, the guy before me booked online and when he got to the property front desk, the starts to charge you a hold different price, and saying what on Expedia isn't correct. You should cancel on Expedia and pay what they asking at the property.

It was quiet and staff friendly and helpful. The room was missing a lightbulb and no spoons available for breakfast or in the breakfast area and no one around to ask for one.

I have stayed in third world country hotels during my career. This place ranks right down there with the worst of them. There was no one there to check me in. I hung around for 30 minutes. Dirty and worn.

She wasn't at the desk, had to call her. Very unfriendly, just sat and typed on the keyboard for 5 minutes. Then put the card on the desk just stared at me.

The onsite staff are amazing! Super friendly and helpful. The room was really clean and comfortable. Would definitely stay here again.

Staff at front desk wasn’t very friendly.

Staff was extremely polite and very helpful property was clean. Had a very wonderful day.

Nobody was at the desk at 8 pm when we arrived. We pushed the call button and 15 minutes later a couple drove up in pajamas to check us in. The entire place was dirty and run down. Our pillows were disgusting, but thankfully we had our own since we had been camping. The room was dirty and the shower barely drained. I wish I had stopped at Chaimberlin instead. Don't stay here.

Check in staff very friendly and efficient. Room ok.

Parking was awesome for a semi truck and lowboy. There was a gas station with in walking distance that had a small kitchen it opened at 5am

Very quiet

Nice and quiet. Conveniently just off the I90.

It was convenient.

The gas station next door had good food

Located in a quiet town with easy access to highway 90. Rooms were clean and afforable.

Value. Toast, coffee and cereal all included in the 54 bucks! Placed on interstate side. Business across the street gave off an odor.

Nice spot along I-90, cheap and convenient. Receptionist was nice. Bed was comfy. You get what you pay for.

Unique location

Next door to a nice little gas station that provided nice cook meal

Check-in was a nightmare. Stood at desk for over 10 minutes waiting for someone to come to desk. Sign on counter said dial 0 on phone on counter, did twice, nothing. Door to back office area was open, young man finally came out dancing with ear buds in. When looking up my reservation he asked how much Expedia charged me, then said ok that’s what I’ll charge. Told him I’ve already paid & he wanted to see proof. Once I showed him (I should have never been asked) he just gave me a key, never had me fill out or sign anything. My reservation was for 2 queen room, which I confirmed with him. Got to room and it had one bed. Was put in another room. This young man had no clue what he was doing or didn’t care. The room and beds were surprisingly clean. Breakfast was a 1/2 loaf of bread & a partial stick of butter, container of cereal but no milk & an empty coffee pot but no cups even if it wasn’t. Not sure who owns/manages this place but they definitely need to do better.

The bed was warm and there was plumbing and tv. Other than that the stay was mediocre. The small breakfast bar was not stocked in the morning with nothing but probably the previous morning's leftover half loaf of bread, cereal, 2 granola bars, and a quart of milk.

The hallway was very dirty. We walk into the room and there was a dirty washcloth on the bathroom counter. We pulled the sheets back on the bed, and there was a longer black hair on the sheet that you lay on. The continental breakfast consisted of a loaf of bread with a jar of peanut butter With a knife stuck in the jar. Also two containers with cereal. very unappealing.

It would have been nice to have coffee and beakfast the next morning but it was the off season

Value. Toast, coffee and cereal all included in the 54 bucks! Placed on interstate side. Business across the street gave off an odor.

This hotel is very old and desperately needs maintenance. When I arrived, I was greeted by a dog that wouldn't stop barking. The room behind the reception desk was a complete mess, with bottles and cans scattered all over the floor. To top it all off, the breakfast was the worst I've ever had

For a quick in and out, this older motel was fine. The bed was comfy, the air worked, they provided coffee and continental breakfast. The desk clerks were courteous and offered extra towels.

Breakfast was very poor. Table was dirty.

First off, the name of the hotel is Regency not Smart Choice. You can't tell me they changed that overnight and didn't inform us of the change. The room in the pictures looks much better than the actual room. The air conditioner looks like its hanging on by a thread. The woman checking us in seemed to have a problem but it turns out she was just distracted from her barking dog. The breakfast was horrible! Two choices of cereal or white bread. Ok there was jam or peanut butter but no butter. Coffee was probably left over from the day before and just reheated. I don't think if it was fresh it would have been any better. No, I would not stay there again.

Wish it had a better breakfast. There was no one even there this morning.