MGM Hôtels & Résidences - Résidence Alexane
From
US$275
/ night
Select dates to see prices and availability
From
US$275
/ night
About this property
Pamper yourself with onsite massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This residence also features complimentary wireless internet access, ski ...
Location
Samoëns is home to MGM Hôtels et Résidences - Residence Alexane. Avoriaz Ski Resort and Flaine Ski Resort are worth checking out if an activity is on the agenda. Jaysinia Alpine Botanical Gardens and Luge 4 Saisons are also worth visiting.
Parking
Restaurant
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
Room options
10
Four-Bedroom Apartment For 10 People with Spa Access
Room details
2 Single Beds
1 Large Double Bed
1 Large Double Bed
2 Single Beds
1 Sofa Bed
1184 ft²
BalconyHeatingKitchenSafety Deposit Box
7
Two-Bedroom Apartment For 6 People with Spa Access
Room details
2 Single Beds
1 Large Double Bed
1 Sofa Bed
Sleeps 6
646 ft²
BalconyHeatingKitchenSafety Deposit Box
5
One-Bedroom Apartment For 4 People with Spa Access
Room details
1 Large Double Bed
1 Sofa Bed
Sleeps 4
431 ft²
BalconyHeatingKitchenSafety Deposit Box
9
Three-Bedroom Apartment For 8 People with Spa Access
Room details
2 Single Beds
2 Single Beds
1 Large Double Bed
1 Sofa Bed
Sleeps 7
861 ft²
BalconyHeatingKitchenSafety Deposit Box
Guest reviews of MGM Hôtels & Résidences - Résidence Alexane
9.1
Superb
Based on 291 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Hôtel Alexane earns praise for its spacious rooms and spa, friendly staff, and setting near Samoëns’ center and the gondola, with repeated gripes about breakfast value, plus an isolated complaint about reception at night and occasional room or amenity mismatches.
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What guests think
Hôtel Alexane earns praise for its spacious rooms and spa, friendly staff, and setting near Samoëns’ center and the gondola, with repeated gripes about breakfast value, plus an isolated complaint about reception at night and occasional room or amenity mismatches.
Many reviews highlight family friendly apartments, convenient ski shuttles and lockers, and thoughtful touches like bread preorders. Cleanliness and modern alpine decor are widely praised, though a few guests noted minor maintenance or cleanliness lapses. Overall, expect a comfortable, upscale base in Samoëns with excellent facilities and a few operational quirks.
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AI-generated summary based on recent guest reviews
Facilities
The spa and pool draw consistent praise, with a well equipped gym, convenient ski lockers, and handy shuttles to the gondola. Lounge spaces add comfort for downtime.
Related guest reviews
10
STEPHEN
7 Apr 2023
·
Stayed 4 nights
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
10
Diane
16 Jun 2024
·
Stayed 3 nights
Le personnel très sympa et serviable Une construction de grande qualité, récente avec de belles prestations Très beau spa : piscine, jaccuzy, hamam, bain glacé (idéal après le sport) Belle salle de sport Bien placé
Le personnel très sympa et serviable Une construction de grande qualité, récente avec de belles prestations Très beau spa : piscine, jaccuzy, hamam, bain glacé (idéal après le sport) Belle salle de sport Bien placé
10
Daniel
13 Apr 2025
·
Stayed 6 nights
Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
8
Sneha
3 Mar 2025
·
Stayed 3 nights
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Patrick
21 Feb 2025
·
Stayed 7 nights
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
10
Genevieve
27 Mar 2025
·
Stayed 4 nights
Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch.
Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch.
10
Olivier
26 Jul 2022
·
Stayed 7 nights
Etablissement à ne rater sous aucun prétexte à Samoëns. A 1mn à pied du centre et de toutes les commodités (commerces, restaurants), cet établissement récent est extrêmement bien tenu par une équipe dynamique et à l'écoute. L'accueil y est parfait et l'on s'y sent comme dans un cocon : équipements au top, extrême propreté, décoration chaleureuse faite avec goût, espace spa et piscine de très grande qualité... absolument rien à redire. Vous profiterez en plus de larges terrasses ou vous pourrez vous attabler sans soucis ! Un vrai coup de coeur !
Etablissement à ne rater sous aucun prétexte à Samoëns. A 1mn à pied du centre et de toutes les commodités (commerces, restaurants), cet établissement récent est extrêmement bien tenu par une équipe dynamique et à l'écoute. L'accueil y est parfait et l'on s'y sent comme dans un cocon : équipements au top, extrême propreté, décoration chaleureuse faite avec goût, espace spa et piscine de très grande qualité... absolument rien à redire. Vous profiterez en plus de larges terrasses ou vous pourrez vous attabler sans soucis ! Un vrai coup de coeur !
10
Kurt
26 Feb 2025
·
Stayed 4 nights
Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
10
Gavin
2 Mar 2025
·
Stayed 3 nights
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
10
Mandi
26 Mar 2023
·
Stayed 7 nights
Having stayed twice here we love this hotel for location and facilities Perfect for families and groups of friends we have stayed in a duplex apartment and a 2 bed apartment both were great Great hotel
Having stayed twice here we love this hotel for location and facilities Perfect for families and groups of friends we have stayed in a duplex apartment and a 2 bed apartment both were great Great hotel
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness and upkeep are rated highly, with several reviews calling the property spotless. A few guests noted minor issues such as odors or floor cleaning in shared areas.
Related guest reviews
10
Philip
16 Jan 2024
·
Stayed 5 nights
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
10
surmely
19 Mar 2023
·
Stayed 7 nights
C'etait notre 3e ou 4e sejour dans cette residence splendide. Le niveau de confort est de tres haute qualite, la decoration est sublime et chaleureuse, les equipements tres modernes et parfaitement entretenus. L'accueil est exceptionnel, on ne pourrait vraiment pas faire mieux ! Nous vous remercions pour ce sejour merveilleux !
C'etait notre 3e ou 4e sejour dans cette residence splendide. Le niveau de confort est de tres haute qualite, la decoration est sublime et chaleureuse, les equipements tres modernes et parfaitement entretenus. L'accueil est exceptionnel, on ne pourrait vraiment pas faire mieux ! Nous vous remercions pour ce sejour merveilleux !
8
Sneha
3 Mar 2025
·
Stayed 3 nights
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Patrick
21 Feb 2025
·
Stayed 7 nights
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
10
Robert
20 Aug 2022
·
Stayed 7 nights
We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.
We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.
10
Olivier
26 Jul 2022
·
Stayed 7 nights
Etablissement à ne rater sous aucun prétexte à Samoëns. A 1mn à pied du centre et de toutes les commodités (commerces, restaurants), cet établissement récent est extrêmement bien tenu par une équipe dynamique et à l'écoute. L'accueil y est parfait et l'on s'y sent comme dans un cocon : équipements au top, extrême propreté, décoration chaleureuse faite avec goût, espace spa et piscine de très grande qualité... absolument rien à redire. Vous profiterez en plus de larges terrasses ou vous pourrez vous attabler sans soucis ! Un vrai coup de coeur !
Etablissement à ne rater sous aucun prétexte à Samoëns. A 1mn à pied du centre et de toutes les commodités (commerces, restaurants), cet établissement récent est extrêmement bien tenu par une équipe dynamique et à l'écoute. L'accueil y est parfait et l'on s'y sent comme dans un cocon : équipements au top, extrême propreté, décoration chaleureuse faite avec goût, espace spa et piscine de très grande qualité... absolument rien à redire. Vous profiterez en plus de larges terrasses ou vous pourrez vous attabler sans soucis ! Un vrai coup de coeur !
8
Naomi
3 Jan 2023
·
Stayed 4 nights
Hotel ist vielversprechend, jedoch gab es bei uns zu viele Kleinigkeiten, die gestört haben. Zum Beispiel hat es im Zimmer sehr stark nach Abwasser gestunken. Wir haben es dem Hotelpersonal mitgeteilt und es kam nach einigen Stunden jemand vorbei und konnte das Problem beheben. Die WC-Bürste hätte seit einiger Zeit gewechselt werden müssen. Ist keine teure Anschaffung, jedoch sind die Gäste sehr dankbar dafür. WC-Papier hatten wir keine einzige Reserve Rolle, logisch merkt man dies erst wenn es benötigt wird. Im Lift sowie Spa Bereich hätte es auch nicht geschadet öfters den Boden zu reinigen. Kleine Verunreinigungen vom Vortag waren am nächsten Tag immer noch vorhanden. Zum Frühstück können wir nichts sagen, wir haben nie im Hotel Frühstück gegessen.
Hotel ist vielversprechend, jedoch gab es bei uns zu viele Kleinigkeiten, die gestört haben. Zum Beispiel hat es im Zimmer sehr stark nach Abwasser gestunken. Wir haben es dem Hotelpersonal mitgeteilt und es kam nach einigen Stunden jemand vorbei und konnte das Problem beheben. Die WC-Bürste hätte seit einiger Zeit gewechselt werden müssen. Ist keine teure Anschaffung, jedoch sind die Gäste sehr dankbar dafür. WC-Papier hatten wir keine einzige Reserve Rolle, logisch merkt man dies erst wenn es benötigt wird. Im Lift sowie Spa Bereich hätte es auch nicht geschadet öfters den Boden zu reinigen. Kleine Verunreinigungen vom Vortag waren am nächsten Tag immer noch vorhanden. Zum Frühstück können wir nichts sagen, wir haben nie im Hotel Frühstück gegessen.
10
Karen
2 Jul 2024
·
Stayed 4 nights
Lieu idéal pour un séjour romantique ! Très bien placé par rapport au villages et aux commodités. Chambre très propres et super confortables. Nous avons aussi très apprécié le spa.
Lieu idéal pour un séjour romantique ! Très bien placé par rapport au villages et aux commodités. Chambre très propres et super confortables. Nous avons aussi très apprécié le spa.
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AI-generated summary based on recent guest reviews
Rooms
Many suites and apartments are spacious, modern, and comfortable, with good layouts and storage; some offer mountain views. A few guests received smaller than expected rooms, missed features like Netflix or air conditioning, and reported occasional noise from outside.
Related guest reviews
8
Rachel
13 Sept 2025
·
Stayed 4 nights
This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.
This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.
10
Philip
16 Jan 2024
·
Stayed 5 nights
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
10
STEPHEN
7 Apr 2023
·
Stayed 4 nights
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
8
Sneha
3 Mar 2025
·
Stayed 3 nights
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Patrick
21 Feb 2025
·
Stayed 7 nights
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
8
Patrick et nathalie
18 Jul 2023
·
Stayed 3 nights
Séjour dans un très bel hôtel notre grosse déception est qu un quatre étoiles sans climatisation dans la chambre alors que beaucoup de bruit dehors c est dommage pour le repos des nuits…..
Séjour dans un très bel hôtel notre grosse déception est qu un quatre étoiles sans climatisation dans la chambre alors que beaucoup de bruit dehors c est dommage pour le repos des nuits…..
10
Genevieve
27 Mar 2025
·
Stayed 4 nights
Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch.
Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch.
10
Steven
10 Mar 2022
·
Stayed 7 nights
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
10
Søren
24 Jul 2024
·
Stayed 4 nights
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
8
Kris
7 Jan 2022
·
Stayed 4 nights
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, attentive, and helpful, with thoughtful touches and flexibility around check in and out. One review reported difficulty reaching staff overnight when reception was closed.
Related guest reviews
10
Eric
10 Mar 2024
·
Stayed 2 nights
Hôtel conforme au descriptif avec un emplacement idéal et du personnel très attentionné
Hôtel conforme au descriptif avec un emplacement idéal et du personnel très attentionné
10
Andrew
15 Mar 2022
·
Stayed 5 nights
Lovely hotel and spa expensive but not excessive. You get what pay for. Staff very efficient and attentive espevially Juliette on reception and the batman whis name i didnt catch.
Lovely hotel and spa expensive but not excessive. You get what pay for. Staff very efficient and attentive espevially Juliette on reception and the batman whis name i didnt catch.
10
David
19 Jan 2024
·
Stayed 4 nights
Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.
Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.
10
Jeremy
30 Dec 2024
·
Stayed 7 nights
Great quality environment with helpful and friendly staff.
Great quality environment with helpful and friendly staff.
8
Sneha
3 Mar 2025
·
Stayed 3 nights
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Chris
2 Aug 2024
·
Stayed 4 nights
Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.
Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.
10
Kurt
26 Feb 2025
·
Stayed 4 nights
Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
10
Philippe
12 Jun 2023
·
Stayed 2 nights
Le plus bel hôtel visité à ce jours, sans oublier l'accueil qui fût à la hauteur de l'établissement. Personnels souriant, serviables, très attentif à notre confort !
Le plus bel hôtel visité à ce jours, sans oublier l'accueil qui fût à la hauteur de l'établissement. Personnels souriant, serviables, très attentif à notre confort !
10
Gavin
2 Mar 2025
·
Stayed 3 nights
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
10
laurent
30 Oct 2024
·
Stayed 4 nights
Séjour fantastique et personnel aux petits soins.
Séjour fantastique et personnel aux petits soins.
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AI-generated summary based on recent guest reviews
Location
The hotel is well located a short walk from Samoëns’ village center and close to the gondola, with shuttle options that make access easy. Suitable for ski trips and strolling to restaurants.
Related guest reviews
10
Eric
10 Mar 2024
·
Stayed 2 nights
Hôtel conforme au descriptif avec un emplacement idéal et du personnel très attentionné
Hôtel conforme au descriptif avec un emplacement idéal et du personnel très attentionné
10
STEPHEN
7 Apr 2023
·
Stayed 4 nights
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
8
Martine
19 Jan 2025
·
Stayed 4 nights
Très belle résidence, bien située. Personnel à l’écoute.Bon standing
Très belle résidence, bien située. Personnel à l’écoute.Bon standing
10
Daniel
13 Apr 2025
·
Stayed 6 nights
Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
8
Sneha
3 Mar 2025
·
Stayed 3 nights
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Olivier
26 Jul 2022
·
Stayed 7 nights
Etablissement à ne rater sous aucun prétexte à Samoëns. A 1mn à pied du centre et de toutes les commodités (commerces, restaurants), cet établissement récent est extrêmement bien tenu par une équipe dynamique et à l'écoute. L'accueil y est parfait et l'on s'y sent comme dans un cocon : équipements au top, extrême propreté, décoration chaleureuse faite avec goût, espace spa et piscine de très grande qualité... absolument rien à redire. Vous profiterez en plus de larges terrasses ou vous pourrez vous attabler sans soucis ! Un vrai coup de coeur !
Etablissement à ne rater sous aucun prétexte à Samoëns. A 1mn à pied du centre et de toutes les commodités (commerces, restaurants), cet établissement récent est extrêmement bien tenu par une équipe dynamique et à l'écoute. L'accueil y est parfait et l'on s'y sent comme dans un cocon : équipements au top, extrême propreté, décoration chaleureuse faite avec goût, espace spa et piscine de très grande qualité... absolument rien à redire. Vous profiterez en plus de larges terrasses ou vous pourrez vous attabler sans soucis ! Un vrai coup de coeur !
10
J Christophe
4 Jul 2023
·
Stayed 2 nights
Etablissement excellent tout comme son emplacement, deux jours transporté dans une ambiance et une déco extra ordinaire!!
Etablissement excellent tout comme son emplacement, deux jours transporté dans une ambiance et une déco extra ordinaire!!
10
Søren
24 Jul 2024
·
Stayed 4 nights
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
10
Karen
2 Jul 2024
·
Stayed 4 nights
Lieu idéal pour un séjour romantique ! Très bien placé par rapport au villages et aux commodités. Chambre très propres et super confortables. Nous avons aussi très apprécié le spa.
Lieu idéal pour un séjour romantique ! Très bien placé par rapport au villages et aux commodités. Chambre très propres et super confortables. Nous avons aussi très apprécié le spa.
8
Kris
7 Jan 2022
·
Stayed 4 nights
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
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AI-generated summary based on recent guest reviews
Dining
Feedback on dining is mixed: several guests found the buffet breakfast expensive for the selection, while others appreciated bakery preorders and some praised the on site dining. Bar hours were considered early by one reviewer.
Related guest reviews
10
Paul
17 Jan 2024
·
Stayed 4 nights
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
10
Philip
16 Jan 2024
·
Stayed 5 nights
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
8
Sneha
3 Mar 2025
·
Stayed 3 nights
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Patrick
21 Feb 2025
·
Stayed 7 nights
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
10
thifaine
23 Jun 2024
·
Stayed 1 night
Hôtel des plus sublimes!! la détente, le calme et la chaleur y règnent. Les suites sont décorées avec goût tout comme le reste de l’hôtel, le spa est parfait, il y’a tout ce qu’il faut (piscine bain nordique sauna hammam jacuzzi pataugeoire douche sensorielle, vous pouvez aussi vous faire masser pour une détente ultime. Le petit déjeuner est délicieux (mention spéciale pour le pain perdu brioché) et tout ça idéalement situé dans le joli village de Samoëns. Une véritable découverte et nous reviendrons pour tester les deux autres étages car chaque étages à sa décoration🤗 mais nous reviendrons à 3😂😂
Hôtel des plus sublimes!! la détente, le calme et la chaleur y règnent. Les suites sont décorées avec goût tout comme le reste de l’hôtel, le spa est parfait, il y’a tout ce qu’il faut (piscine bain nordique sauna hammam jacuzzi pataugeoire douche sensorielle, vous pouvez aussi vous faire masser pour une détente ultime. Le petit déjeuner est délicieux (mention spéciale pour le pain perdu brioché) et tout ça idéalement situé dans le joli village de Samoëns. Une véritable découverte et nous reviendrons pour tester les deux autres étages car chaque étages à sa décoration🤗 mais nous reviendrons à 3😂😂
10
Steven
10 Mar 2022
·
Stayed 7 nights
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
10
Lucas
12 Jan 2022
·
Stayed 3 nights
L’hôtel était magnifique, la suite était superbe ainsi que le spa et le service était irréprochable ! Gros bémol cependant sur le petit-déjeuner… Pour 18€ par personne, il n’y avait pas grand chose, c’était assez décevant. Des viennoiseries sèches, des œufs brouillés pas très ragoûtants encore baveux, un seul jus d’orange provenant d’une machine, 2 sortes de pains et quelques confitures avec quelques fromages/charcuteries, un pauvre panier de fruits et des yaourts. Même pas un cuisinier pour préparer des omelettes ou faire des œufs au plat. Ce petit-déjeuner n’était pas digne d’un 4 étoiles, mais plutôt d’un hôtel Ibis. C’est à revoir pour 18€ ! Sinon, je recommande vivement cet hôtel !!
L’hôtel était magnifique, la suite était superbe ainsi que le spa et le service était irréprochable ! Gros bémol cependant sur le petit-déjeuner… Pour 18€ par personne, il n’y avait pas grand chose, c’était assez décevant. Des viennoiseries sèches, des œufs brouillés pas très ragoûtants encore baveux, un seul jus d’orange provenant d’une machine, 2 sortes de pains et quelques confitures avec quelques fromages/charcuteries, un pauvre panier de fruits et des yaourts. Même pas un cuisinier pour préparer des omelettes ou faire des œufs au plat. Ce petit-déjeuner n’était pas digne d’un 4 étoiles, mais plutôt d’un hôtel Ibis. C’est à revoir pour 18€ ! Sinon, je recommande vivement cet hôtel !!
10
Gavin
2 Mar 2025
·
Stayed 3 nights
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
10
Søren
24 Jul 2024
·
Stayed 4 nights
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
8
Kris
7 Jan 2022
·
Stayed 4 nights
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
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AI-generated summary based on recent guest reviews
10
Andrew
15 Mar 2022
·
Stayed 5 nights
Lovely hotel and spa expensive but not excessive. You get what pay for. Staff very efficient and attentive espevially Juliette on reception and the batman whis name i didnt catch.
Lovely hotel and spa expensive but not excessive. You get what pay for. Staff very efficient and attentive espevially Juliette on reception and the batman whis name i didnt catch.
10
Steven
10 Mar 2022
·
Stayed 7 nights
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
Property policies
Check-in
Check-out
From 17:00 to 00:00
Before 10:00
FAQs about MGM Hôtels & Résidences - Résidence Alexane
Is parking available at the hotel?
Yes, free self-parking is available on-site.
Is breakfast offered at the hotel?
Yes, breakfast is available daily for a fee.
What are the check-in and check-out times?
Check-in is at 17:00 and check-out is at 10:00.
What accessibility features does the hotel provide?
The hotel features an elevator/lift for easy access.
Where is the hotel located?
The hotel is located in Samoens, within a 15-minute walk of Samoens Ski Resort and Grand Massif Express Gondola.
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Instant AI responses are based on hotel information
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Solarium
Spa & wellness centre
Body treatments
Facial treatments
Family room
Beach Sun Loungers
Parking
Parking
Electric car charging station
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Cycling
Hiking
Child pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Pool (Infinity)
Pool (Seasonal Outdoor)
Services
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
Concierge Services
Ski Storage
Internet
Free wi-fi