Name: Grand Central Hotel Belfast
Address: 9-15 Bedford Street, Belfast Zentrum, Belfast, Nordirland, Großbritannien, Belfast, County Antrim, GB
Price range: 198 $–783 $ per night
Rating: 8.83

Was Gäste sagen

Im Grand Central Hotel Belfast loben Reisende immer wieder die zentrale Lage, das freundliche Personal, die stilvollen Räumlichkeiten und die Aussicht auf die Stadt. Allerdings wird auch auf Ungleichmäßigkeiten bei der Servicegeschwindigkeit, der Ausstattung der Zimmer und der Instandhaltung hingewiesen, ebenso wie auf gelegentliche Lärmbelästigung und Engpässe beim Check-in.

Die Zimmer sind im Allgemeinen komfortabel und oft geräumig mit guten Badezimmern und Aussichten, aber mehrere Gäste bemängeln das Fehlen eines Kühlschranks oder einer Kaffeemaschine, undichte oder kleine Duschen, Probleme mit der Temperaturregelung und gelegentliche Lärmbelästigung durch Verkehr oder Sanitäranlagen. Das Frühstück wird häufig genossen, aber der Service in den Restaurants und der Observatory Bar kann langsam oder unorganisiert sein und die Getränke sind teuer; zu Stoßzeiten können Warteschlangen oder Kleiderordnungen den Zugang erschweren. Die Sauberkeit ist in der Regel gut, aber es gibt gelegentliche Mängel, von Flecken auf Teppichen und Haaren bis hin zu fehlender Reinigungskraft. Insgesamt erwartet Sie ein gepflegener Aufenthalt in zentraler Lage mit einer hervorragenden Aussicht, aber die Servicegeschwindigkeit und einige Details im Zimmer können variieren.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Rooftop-Observatory-Bar mit Stadtblick ist ein Highlight, allerdings wird von Warteschlangen / Reservierungen und langsamem Service zu Stoßzeiten berichtet. Parkplätze befinden sich außerhalb oder sind über einen im Voraus gebuchten Valet-Service verfügbar, und die Aufzüge können während der Hauptverkehrszeiten langsam sein.

Reinigung

Viele Gäste fanden die Zimmer und öffentlichen Bereiche sehr sauber. Wiederkehrende Mängel sind jedoch Haare, Staub oder Flecken, und in einigen Fällen wurden Zimmer nicht wie erwartet gereinigt.

Zimmer

Die Zimmer sind oft komfortabel und manchmal geräumig mit guten Badezimmern und Stadtblick. Zu den häufigsten Nachteilen gehören das Fehlen eines Kühlschranks oder einer Kaffeemaschine, kleine oder undichte Duschen, Probleme mit der Temperaturregelung oder Sanitärgeräuschen sowie gelegentlich zusammengestellte Matratzen.

Dienstleistung

Das Personal wird durchweg als freundlich, einladend und professionell gelobt. Wiederholte Bedenken betreffen lange oder verzögerte Check-ins, langsamen oder unterbesetzten Bar-/Restaurant-Service sowie Schwierigkeiten, den Zimmerservice oder die Rezeption umgehend zu erreichen.

Ähnliche Gästebewertungen

6

Jonathan Kenneth

29. Sept. 2024

·

Aufenthalt am 1 Nacht

Check-in was slow despite the fact that there were no other customers in the reception area. We were then assigned to a room, only to find that it was occupied, with clothes all over the bed and open suitcases. Thankfully, there was nobody in the room! Returned to reception for another long wait and we were assigned another room (that was excellent) and given a voucher for complimentary cocktails at The Observatory Bar - cocktails that we were then asked to pay for on two different occasions (one at the bar, one at check-out)! Following our stay, we then found out that a bottle of bubbly that had been purchased for us by a family member (a surprise) had been sent to the original room… but never moved to the new one, so we were not aware of it until disappointed family member was told the tale! Whoever was in the original room didn’t report the bubbly to reception, or they did and reception didn’t action it. Who knows. Now, the cost of said bubbly was refunded following a call and the Front of House manager also offered to assist with any future bookings in order to offer “the best deals” and this was appreciated… but for a hotel with such a reputation, these cluster of mistakes should not have happened in the first place, especially the debacle with the room. Very, very grateful that there were no guests in that room when we walked in and that we could beat a hasty repeat leaving them unaware of the brief disturbance!

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8

Sinead

13. Aug. 2025

·

Aufenthalt am 1 Nacht

I was looking forward to staying at the Grand Central Hotel based on the previous reviews but overall for a 5 star hotel I was left quite disappointed. Check in was quite slow but staff were friendly and as I arrived at 3pm it was peak checking in time. The room was disappointing, there were very few amenities- sachets of Nescafé Original Coffee and one Biscoff per guest doesn’t scream 5 star, I’ve stayed in 4 star hotels that offered better amenities for guests. No fridge or mini bar and I had to step over an abandoned hoover to get into my room upon arrival. The shower sprayed water at all angles and when I wiped the shower head lots of black mildew specks came off. There was no TV remote in room and it took me x4 attempts and 45 minutes to get someone on reception to answer my call. Breakfast was lovely and again the general areas of the hotel were beautiful but I just felt underwhelmed by the room amenities. Bed was very comfy though and location ideal for a city stay. In my opinion I don’t think I would stay again there are other hotels in Belfast offering better for your money.

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10

Brian

1. Okt. 2025

·

Aufenthalt am 1 Nacht

Amazing hotel, very friendly and accommodating staff.

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4

Joanna

10. Aug. 2025

·

Aufenthalt am 1 Nacht

I was really disappointed with the Grand Central. I normally stay in the Europa but thought I’d treat myself and try out this hotel. Wrong decision! Firstly the queue for check in was nothing I have ever experienced at a hotel before. It took 45 mins. When we got to check in which was 70mins after the official check in time, we were told our room was not ready and to take a seat for 10mins. I refused to accept this given the delay has already messed up my afternoon plans. They did get us sorted in around 5mins. The lifts were really I was really disappointed with the Grand Central. I normally stay in the Europa but thought I’d treat myself and try out this hotel. Wrong decision! Firstly the queue for check in was nothing I have ever experienced at a hotel before. It took 45 mins. When we got to check in which was 70mins after the official check in time, we were told our room was not ready and to take a seat for 10mins. I refused to accept this given the delay had already messed up my afternoon plans. They did get us sorted in around 5mins. The lifts were really slow so we took the stairs and thankfully we were only on the 4th floor. The room was fine but had to go and look for towels as there weren’t any. The final straw was the loud fog horn noise at 2:30am and 9:30am. Not sure what it was but sounded like a pipes issue. I can safely say I will never stay at this hotel again.

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6

Conor

17. Feb. 2025

·

Aufenthalt am 1 Nacht

Service was really poor. Everything else was good. But it was hard to look past and I wouldn't stay again unfortunately.

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10

Heather

20. Nov. 2025

·

Aufenthalt am 1 Nacht

Very friendly staff and very central in Belfast City Centre

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10

Kim

5. Aug. 2025

·

Aufenthalt am 4 Nächte

Excellent location, professional and courteous staff, beautifully designed hotel, clean and spacious bedroom and bathroom. We really enjoyed our stay.

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4

Sandra

15. Aug. 2025

·

Aufenthalt am 1 Nacht

On arrival the queue at checkin took 20mins. No information was provided by staff about food or hotel facilities. On arrival at the room there was a large pink stain on the carpet, stains on the pillow case and confetti on the floor at the side if the bed. Breakfast was a joke. They ran out of glasses for juice and i asked 4 members of staff when eventually a member brought 2 glasses when there was a queue of people waiting. They forgot my tea and the milk jugs were on the table empty which you had to fill yourself. I then got my hot breakfast and toast but there was no butter so asked but had to wait 5 minutes for it by which time my breakfast was cold. There was no organisation of staff at all, i understand it was busy but standards of a hotel should not fall because of this. I was highly disappointed with my stay.

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2

Lyn

25. Okt. 2025

·

Aufenthalt am 1 Nacht

I arrived at around 9pm and wanted room service. Despite telephoning numerous times, there was no reply. I went to bed hungry!

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10

Sanjula

5. Juli 2025

·

Aufenthalt am 3 Nächte

It was our first time staying at this hotel, from check in to breakfast the service was amazing. The staff are so friendly and welcoming. We had upgrade our room using the special add ins and the room we had was spacious and had a wonderful view of the city and harbor. Breakfast had great options including eggs made to our taste. We had drinks at the observatory and it was a relaxing time on the top most floor of the hotel.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die zentral, fußläufig erreichbare Lage in unmittelbarer Nähe von Geschäften, Pubs und Sehenswürdigkeiten wird durchweg gelobt. Einige Gäste berichteten von Lärmbelästigung durch nahegelegene Veranstaltungsorte bei Nacht.

Gastronomie

Frühstück und Verpflegung vor Ort werden häufig für ihre Qualität gelobt, wobei viele das Erlebnis in der Observatory genießen. Der Service kann jedoch zu Stoßzeiten langsam oder unorganisiert sein, und die Getränke werden oft als teuer empfunden.

Monat	Durchschnittspreis
Januar	192 $
Februar	207 $
März	199 $
April	202 $
Mai	258 $
Juni	247 $
Juli	202 $
August	220 $
September	223 $
Oktober	221 $
November	203 $
Dezember	212 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4 $254	5 $248
6 $244	7 $222	8 $244	9 $268	10 $213	11 $238	12 $306
13 $275	14 $300	15 $265	16 $300	17 $276	18 $252	19 $267
20 $222	21 $242	22 $230	23 $242	24 $231	25 $251	26 $783
27 $229	28 $218	29 $239	30 $244

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $198	2 $209	3 $253
4 $206	5 $209	6 $211	7 $211	8 $225	9 $244	10 $274
11 $265	12 $222	13 $224	14 $244	15 $222	16 $223	17 $258
18 $211	19 $222	20 $222	21 $222	22 $220	23 $244	24 $267
25 $211	26 $220	27 $276	28 $254	29 $298	30 $274	31 $251

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Was Gäste sagen

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