Mezzanine by La Zebra, an SLH Hotel
US$ 306
/ noite
Média para novembro
Preços para Mezzanine by La Zebra, an SLH Hotel
Selecione datas para ver preços e disponibilidade
US$ 306
/ noite
Média para novembro
Média de preços por mês
Em Mezzanine by La Zebra, an SLH Hotel, a diária custa em média US$ 91 no mês mais barato (outubro) e US$ 536 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 536 |
| fevereiro | US$ 464 |
| março | US$ 429 |
| abril | US$ 234 |
| maio | US$ 174 |
| junho | US$ 151 |
| julho | US$ 117 |
| agosto | US$ 97 |
| setembro | US$ 110 |
| outubro | US$ 91 |
| novembro | US$ 306 |
| dezembro | US$ 374 |
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nov. · US$ 306
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Mais caro: janeiro (aprox. US$ 536)
Mais barato: outubro (aprox. US$ 91)
Sobre esta propriedade
Aproveite as opções de lazer, como uma piscina externa, ou aprecie a vista em um terraço e um jardim. Este resort oferece comodidades adicionais, como Wi-Fi de cortesia e serviços de concierge.
Comodidades
Aproveite as opções de lazer, como uma piscina externa, ou aprecie a vista em um terraço e um jardim. Este resort oferece comodidades adicionais, como Wi-Fi de cortesia e serviços de concierge.
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue.
Jantar
Experimente deliciosos pratos no restaurante deste resort, que oferece um bar/lounge e vista para o mar. Você também pode se hospedar no local e aproveitar o serviço de quarto (horário limitado). Há café da manhã feito na hora disponível diariamente, entre 7h30 e 11h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 9 quartos com ar-condicionado e frigobares. A propriedade oferece Wi-Fi de cortesia para navegar na web. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e produtos de toalete de grife. As comodidades incluem cofres e cafeteiras/chaleiras. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
Localização
Em Tulum (na área de Zona Hotelera), Mezzanine by La Zebra, an SLH Hotel está a poucos passos de Praia pública Las Palmas e a 9 minuto(s) a pé de Playa Paraíso. Este resort na praia fica a 1,4 km de Parque Nacional de Tulum e a 7,2 km de Ruínas Maias de Tulum.
Lugares próximos
Parque Jaguar(0.1 milhas)
Praia pública Las Palmas(0.1 milhas)
Playa Paraíso(0.5 milhas)
Mirante Jaguar Tulum(0.8 milhas)
Parque Nacional de Tulum(0.8 milhas)
Entrada do Parque Jaguar(0.9 milhas)
Ruínas Maias de Tulum(1.2 milhas)
Templo dos Afrescos(1.4 milhas)
SFER IK(1.4 milhas)
Praia Ruinas(1.4 milhas)
Templo do Deus Descendente(1.5 milhas)
Casa do Cenote(1.5 milhas)
Torre de Tulum(1.7 milhas)
Centro de Estilo de Vida Hunab(2.1 milhas)
Praia de Tulum(2.3 milhas)
Aeroporto Int. Tulum (TQO)(28.3 milhas)
Aeroporto Internacional de Cancún (CUN)(75.6 milhas)
Transporte de e para o aeroporto
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Localização
Carretera Tulum-Boac Paila km 1.5, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Parque Jaguar (0.1 milhas)
Praia pública Las Palmas (0.1 milhas)
Playa Paraíso (0.5 milhas)
Mirante Jaguar Tulum (0.8 milhas)
Parque Nacional de Tulum (0.8 milhas)
Entrada do Parque Jaguar (0.9 milhas)
Opções de quarto
6
Cobertura, piscina particular, vista para o oceano (Master)
Detalhes do quarto
1 Cama King
Acomoda 2
645 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativoPiscina de mergulho
9
Quarto, vista para o mar
Detalhes do quarto
1 Cama King
Acomoda 2
249 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
6
Quarto
Detalhes do quarto
1 Cama King
Acomoda 2
237 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Mezzanine by La Zebra, an SLH Hotel
8.9
Fabuloso
Com base em 225 avaliações verificadas
Quem se hospeda aqui?
Casal
77%
Famílias
7%
Grupos
11%
Viajantes individuais
3%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Mezzanine by La Zebra, um hotel SLH, os hóspedes elogiam consistentemente o ambiente íntimo e tranquilo à beira-mar, dentro do parque nacional de Tulum, a excelente hospitalidade da equipe e o restaurante tailandês no local, com vistas encantadoras do oceano, ideal para estadias relaxantes e românticas.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Mezzanine by La Zebra, um hotel SLH, os hóspedes elogiam consistentemente o ambiente íntimo e tranquilo à beira-mar, dentro do parque nacional de Tulum, a excelente hospitalidade da equipe e o restaurante tailandês no local, com vistas encantadoras do oceano, ideal para estadias relaxantes e românticas.
Os quartos são confortáveis, muitos com ótimas vistas; algumas suítes possuem terraços amplos ou banheiras de hidromassagem, e há redes e áreas de descanso tranquilas nos jardins. Estar dentro do parque protegido proporciona isolamento, fácil acesso às ruínas e à costa, e requer o uso de pulseiras ou controle de acesso, o que alguns mencionam. Sugestões construtivas mencionam uma cesta de café pouco satisfatória no café da manhã, serviço ocasionalmente lento no restaurante, detritos ou algas marinhas ocasionais na praia e um relato de inconsistências na política da piscina e da área exclusiva para adultos. Espere uma estadia boutique serena e focada no serviço, ideal para casais que buscam tranquilidade.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Boutique de praia pequena com acesso direto à praia, decks com vista para o oceano, redes e áreas de descanso tranquilas; alguns dos melhores quartos possuem hidromassagens privativas. Uma piscina principal não é destacada, e um hóspede a considerou insatisfatória.
Avaliações dos hóspedes relacionadas
10
ELAN
7 de mai. de 2023
·
Hospedou-se por 4 noites
Easy beach access and staff was very attentive..
Easy beach access and staff was very attentive..
10
Denise
27 de out. de 2024
·
Hospedou-se por 6 noites
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
10
GUSTAVO DUARTE
2 de mai. de 2023
·
Hospedou-se por 4 noites
Es un pequeño hotel de 9 habitaciones con un excelente servicio y un restaurante de especialidad Thai de primer lugar. La playa es espectacular y las vistas desde el hotel increíbles. No hay que salir del hotel si lo que quieres es descansar.
Es un pequeño hotel de 9 habitaciones con un excelente servicio y un restaurante de especialidad Thai de primer lugar. La playa es espectacular y las vistas desde el hotel increíbles. No hay que salir del hotel si lo que quieres es descansar.
10
Maria Carmen Ines
19 de jun. de 2025
·
Hospedou-se por 2 noites
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
10
JORGE
6 de jul. de 2025
·
Hospedou-se por 8 noites
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
2
DARIUSZ
11 de out. de 2023
·
Hospedou-se por 4 noites
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
10
Aleksander
24 de nov. de 2025
·
Hospedou-se por 3 noites
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
10
David
11 de set. de 2023
·
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!
10
Horus
21 de jan. de 2023
·
El hotel de mi preferencia en Tulum, excelente acceso a la playa, buena vista, cómodo, buenos alimentos. Mi tercera vez en este hotel, siempre conforme con la amabilidad del personal. Gracias a Abdel por sus atenciones y recomendaciones.
El hotel de mi preferencia en Tulum, excelente acceso a la playa, buena vista, cómodo, buenos alimentos. Mi tercera vez en este hotel, siempre conforme con la amabilidad del personal. Gracias a Abdel por sus atenciones y recomendaciones.
10
Guthrie
9 de fev. de 2022
·
Hospedou-se por 5 noites
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Os quartos e áreas comuns são descritos como muito limpos e bem conservados. A limpeza da praia varia, com algas marinhas ou detritos notados ocasionalmente, enquanto outros observaram que ela estava sendo limpa.
Avaliações dos hóspedes relacionadas
10
ALEJANDRO
5 de jul. de 2022
·
Hospedou-se por 3 noites
Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.
Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.
10
Denise
27 de out. de 2024
·
Hospedou-se por 6 noites
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
10
Mary Jo
31 de jan. de 2022
·
Hospedou-se por 1 noite
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
10
GEORGINA
2 de ago. de 2024
·
Hospedou-se por 3 noites
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
10
JORGE
6 de jul. de 2025
·
Hospedou-se por 8 noites
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
10
mickael
12 de abr. de 2023
·
Hospedou-se por 3 noites
Hôtel au petit soin, penthhouse avec jaccuzi au top même si il n’étais pas chaud! La plage était nettoyée
Hôtel au petit soin, penthhouse avec jaccuzi au top même si il n’étais pas chaud! La plage était nettoyée
10
Aleksander
24 de nov. de 2025
·
Hospedou-se por 3 noites
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
10
Carlos
27 de mar. de 2024
·
Hospedou-se por 1 noite
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!
10
Christina
15 de mai. de 2022
·
Hospedou-se por 5 noites
An absolute delight. They thought of every detail - from tea service in little coconut shells to even essential oil humidifiers. Even with the sargasso situation it was wonderful - and our beach ended up getting a bit less than other parts of Tulum. Quiet but still vibrant, a wonderful place to stay. Sad to be back and away from the hotel, this place was amazing.
An absolute delight. They thought of every detail - from tea service in little coconut shells to even essential oil humidifiers. Even with the sargasso situation it was wonderful - and our beach ended up getting a bit less than other parts of Tulum. Quiet but still vibrant, a wonderful place to stay. Sad to be back and away from the hotel, this place was amazing.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Quartos confortáveis e bem equipados, muitos com vista para o oceano; as suítes podem incluir terraços amplos e banheiras de hidromassagem. Alguns quartos de nível básico não possuem janelas ou luz natural, e uma avaliação isolada relatou problemas de conforto e qualidade de construção.
Avaliações dos hóspedes relacionadas
10
ALEJANDRO
5 de jul. de 2022
·
Hospedou-se por 3 noites
Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.
Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.
10
Denise
27 de out. de 2024
·
Hospedou-se por 6 noites
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
8
constancio
7 de out. de 2024
·
Hospedou-se por 4 noites
Bom quarto mas faltam algumas comodidades. Atendimento ok
Bom quarto mas faltam algumas comodidades. Atendimento ok
10
Mary Jo
31 de jan. de 2022
·
Hospedou-se por 1 noite
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
10
Gianandrea
2 de mai. de 2025
·
Hospedou-se por 4 noites
Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.
Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.
10
Maria Carmen Ines
19 de jun. de 2025
·
Hospedou-se por 2 noites
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
10
GEORGINA
2 de ago. de 2024
·
Hospedou-se por 3 noites
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
2
DARIUSZ
11 de out. de 2023
·
Hospedou-se por 4 noites
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
10
David
11 de set. de 2023
·
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!
10
Nidia
7 de jun. de 2023
·
Hospedou-se por 3 noites
So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.
So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é um destaque, com inúmeras menções ao atendimento caloroso e atencioso da equipe, que ajuda proativamente com arranjos e ocasiões especiais. Uma avaliação rara mencionou um serviço pouco amigável.
Avaliações dos hóspedes relacionadas
10
Mariana
14 de jun. de 2024
·
Hospedou-se por 1 noite
The staff is the best!!!
The staff is the best!!!
10
Denise
27 de out. de 2024
·
Hospedou-se por 6 noites
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
10
Mary Jo
31 de jan. de 2022
·
Hospedou-se por 1 noite
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
10
Maria Carmen Ines
19 de jun. de 2025
·
Hospedou-se por 2 noites
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
10
Andrea
11 de mai. de 2024
·
Hospedou-se por 5 noites
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
10
JORGE
6 de jul. de 2025
·
Hospedou-se por 8 noites
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
10
Gary
2 de set. de 2025
·
Hospedou-se por 9 noites
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
10
Trent
16 de jul. de 2025
·
Hospedou-se por 5 noites
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
10
Guthrie
9 de fev. de 2022
·
Hospedou-se por 5 noites
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
2
Cozy
7 de jul. de 2024
·
Hospedou-se por 3 noites
Staff wasn’t that pleasant
Staff wasn’t that pleasant
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Ambiente tranquilo e isolado dentro do parque protegido, com fácil acesso às ruínas de Tulum; não fica na área de festas. O controle do parque exige pulseiras ou taxas.
Avaliações dos hóspedes relacionadas
10
Alexander
25 de nov. de 2024
·
Hospedou-se por 2 noites
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
10
Luis Miguel Angulo
12 de out. de 2023
·
Hospedou-se por 1 noite
el hotel fabuloso pero el camino de llegada muy complicado obras en proceso
el hotel fabuloso pero el camino de llegada muy complicado obras en proceso
10
Maria Carmen Ines
19 de jun. de 2025
·
Hospedou-se por 2 noites
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
10
Gigi
3 de mar. de 2025
·
Hospedou-se por 4 noites
Great location for a 3-night stay
Great location for a 3-night stay
10
Michelle
17 de nov. de 2024
·
Hospedou-se por 1 noite
Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
10
JORGE
6 de jul. de 2025
·
Hospedou-se por 8 noites
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
10
Aleksander
24 de nov. de 2025
·
Hospedou-se por 3 noites
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
8
shaily
24 de fev. de 2025
·
Hospedou-se por 1 noite
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
8
olivier
11 de jan. de 2023
·
Hospedou-se por 19.361 noites
la relative proximité du site par la marche, et une belle plage face à l'hotel.
la relative proximité du site par la marche, et une belle plage face à l'hotel.
10
Guthrie
9 de fev. de 2022
·
Hospedou-se por 5 noites
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O restaurante tailandês no local recebe amplos elogios pelo sabor, ambiente e coquetéis. Os comentários incluem serviço ocasionalmente lento e uma cesta de café da manhã modesta que alguns acharam pouco satisfatória, enquanto outros apreciaram.
Avaliações dos hóspedes relacionadas
10
Denise
27 de out. de 2024
·
Hospedou-se por 6 noites
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
10
Mary Jo
31 de jan. de 2022
·
Hospedou-se por 1 noite
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
10
Gianandrea
2 de mai. de 2025
·
Hospedou-se por 4 noites
Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.
Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.
10
GEORGINA
2 de ago. de 2024
·
Hospedou-se por 3 noites
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
10
JORGE
6 de jul. de 2025
·
Hospedou-se por 8 noites
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
10
Suzanna
11 de set. de 2023
·
Hospedou-se por 3 noites
Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.
Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.
8
shaily
24 de fev. de 2025
·
Hospedou-se por 1 noite
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
10
Gary
2 de set. de 2025
·
Hospedou-se por 9 noites
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
10
Trent
16 de jul. de 2025
·
Hospedou-se por 5 noites
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
10
Guthrie
9 de fev. de 2022
·
Hospedou-se por 5 noites
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
constancio
7 de out. de 2024
·
Hospedou-se por 4 noites
Bom quarto mas faltam algumas comodidades. Atendimento ok
Bom quarto mas faltam algumas comodidades. Atendimento ok
10
María Lucina
16 de jul. de 2024
·
Hospedou-se por 1 noite
Excelente
Excelente
10
tzuf
há 3 semanas
·
Hospedou-se por 7 noites
Everything was really amazing, the staff was great and very helpful
Everything was really amazing, the staff was great and very helpful
10
Vanessa
9 de ago. de 2026
·
Hospedou-se por 3 noites
Mezzanine is the perfect stay for couples. The staff is very helpful and friendly and the property is very clean and well maintained.
Mezzanine is the perfect stay for couples. The staff is very helpful and friendly and the property is very clean and well maintained.
10
Madeline
20 de fev. de 2026
·
Hospedou-se por 4 noites
Staff was incredibly friendly and accommodating. Room was lovely and we slept very well. Gorgeous ambiance. We especially loved the breakfast and watching the sunrise with complimentary coffee. An added perk was the ability to use the cabanas at Mi Amor. Would definitely stay at Mezzanine again! Concierge was great and taxis were very easy. When we come again, we will be sure to make a stop at super aki on the way in to pack additional drinks and snacks because access to convenience stores is limited as the hotel is in the national park.
Staff was incredibly friendly and accommodating. Room was lovely and we slept very well. Gorgeous ambiance. We especially loved the breakfast and watching the sunrise with complimentary coffee. An added perk was the ability to use the cabanas at Mi Amor. Would definitely stay at Mezzanine again! Concierge was great and taxis were very easy. When we come again, we will be sure to make a stop at super aki on the way in to pack additional drinks and snacks because access to convenience stores is limited as the hotel is in the national park.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:00
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-12: 130.77998499946594USD
- 2026-11-13: 130.7601878501892USD
- 2026-11-14: 286.28200192489624USD
- 2026-11-15: 209.0274833503723USD
- 2026-11-16: 207.79688715057372USD
- 2026-11-17: 213.029747958374USD
- 2026-11-18: 211.29624003295896USD
- 2026-11-19: 139.60550520267486USD
- 2026-11-20: 143.71560773506164USD
- 2026-11-21: 141.75310771980284USD
- 2026-11-22: 138.11330984363556USD
- 2026-11-23: 182.61330992088315USD
- 2026-11-24: 117.9188673921585USD
- 2026-11-25: 136.1317130897522USD
- 2026-11-26: 143.27823081817627USD
- 2026-11-27: 485.54127140502925USD
- 2026-11-28: 226.2566740158081USD
- 2026-11-29: 136.4343495622635USD
- 2026-11-30: 97.7094209630966USD
- 2026-12-01: 153.84808577651975USD
- 2026-12-02: 153.84808577651975USD
- 2026-12-03: 153.6167308555603USD
- 2026-12-04: 154.1758273296356USD
- 2026-12-05: 163.16616344184874USD
- 2026-12-06: 153.8558156097412USD
- 2026-12-07: 141.54977766361236USD
- 2026-12-08: 142.74875411987304USD
- 2026-12-09: 139.75481081314086USD
- 2026-12-10: 135.80433439998626USD
- 2026-12-11: 141.56534703292846USD
- 2026-12-12: 141.48911197471617USD
- 2026-12-13: 151.45413279953002USD
- 2026-12-14: 120.78097316131591USD
- 2026-12-15: 128.89771153926847USD
- 2026-12-16: 129.09488135719297USD
- 2026-12-17: 137.15438859004973USD
- 2026-12-18: 129.21433934745787USD
- 2026-12-19: 129.09488135719297USD
- 2026-12-20: 157.63595721549987USD
- 2026-12-21: 303.55146198348996USD
- 2026-12-22: 303.55146198348996USD
- 2026-12-23: 328.05162406768795USD
- 2026-12-24: 303.55146198348996USD
- 2026-12-25: 328.05162406768795USD
- 2026-12-26: 328.05162406768795USD
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 492.2070205108642USD
- 2027-01-04: 373.0397934921264USD
- 2027-01-05: 250.60087236900327USD
- 2027-01-06: 262.1083493461609USD
- 2027-01-07: 243.8092181194305USD
- 2027-01-08: 391.34201327667233USD
- 2027-01-09: 417.925787348175USD
- 2027-01-10: 245.27921974334714USD
- 2027-01-11: 250.57022307395934USD
- 2027-01-12: 261.4346893177032USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Esta propriedade está localizada dentro do Jaguar Park e os hóspedes devem pagar uma taxa de entrada diária no parque. A taxa de entrada no parque para hóspedes residentes do México é de MXN 255 por pessoa, por dia. A taxa adicional obrigatória indicada inclui a taxa de entrada no parque para hóspedes não residentes. As taxas são cobradas na entrada do parque. Os hóspedes receberão pulseiras após o pagamento. Todos os hóspedes devem usar as pulseiras durante a estadia.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e dinheiro.
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Hóspedes de até 16 anos não são permitidos nesta propriedade somente para adultos.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
Dados da empresa
Número de registro da propriedade 011-025-002369/2026
- Taxa de café da manhã feito na hora: entre MXN 250 e MXN 500 por pessoa
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Transporte de e para o aeroporto
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Serviços
Balcão de turismo
Serviços domésticos
Cofre
Armazenamento de bagagem
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Apenas para adultos
Beach Sun Loungers
Atividades
Piscina
Jardim
Praia (na proximidade)
Piscina externa
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Estacionamento
Transporte de e para o aeroporto
Internet
Wi-fi grátis