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Hacienda Del Caribe Hotel

US$ 30

/noite

Média para outubro

Hacienda Del Caribe Hotel - Image 1

Hacienda Del Caribe Hotel - Quarto

Hacienda Del Caribe Hotel - Quarto

Hacienda Del Caribe Hotel - Receção

Hacienda Del Caribe Hotel - Piscina

Preços para Hacienda Del Caribe Hotel

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US$ 30

/noite

Média para outubro

Preços médios mensais

Em Hacienda Del Caribe Hotel, o preço por noite é, em média, US$ 28 no mês mais barato (junho) e US$ 95 no mês mais caro (abril), com base nos últimos 12 meses.

Preço médio por noite em Hacienda Del Caribe Hotel por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 46
fevereiro	US$ 41
março	US$ 40
abril	US$ 95
maio	US$ 30
junho	US$ 28
julho	US$ 33
agosto	US$ 35
setembro	US$ 29
outubro	US$ 30
novembro	US$ 35
dezembro	US$ 51

Mais caro: abril (aprox. US$ 95)

Mais barato: junho (aprox. US$ 28)

Sobre este alojamento

Tire partido das várias atividades recreativas, incluindo uma piscina exterior, ou aproveite para contemplar soberbas vistas a partir da açoteia e do jardim. Este hotel disponibiliza ainda Wi-fi grátis e serviços de concierge.

Localização

Calle 2 Norte Entre 5ta y 10ma Avenida, Centro de Playa del Carmen, Playa del Carmen, Estado de Quintana Roo, México

Calle Quinta Avenida (0.1 milhas)

Playa del Carmen (praia principal) (0.1 milhas)

Parque dos Fundadores (0.1 milhas)

Portal Maya (0.2 milhas)

Chabad Playa del Carmen (0.2 milhas)

Playacar (0.2 milhas)

Mais informações sobre a localização

Opções de quartos

7

Quarto Standard

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

54 ft²

Varanda

Ar condicionado

Casa de banho privada

Área de trabalho para computador portátil

2

Quarto Básico

Detalhes do quarto

1 Cama De Casal Grande

ou

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Casa de banho privada

Área de trabalho para computador portátil

2

Quarto Standard

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Casa de banho privada

Área de trabalho para computador portátil

Avaliações dos hóspedes sobre Hacienda Del Caribe Hotel

8.3

Muito Bom

Com base em 1.164 avaliações verificadas

Quem se hospeda aqui?

Negócios

3%

Casal

46%

Família

25%

Grupos

19%

Individual

5%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Hacienda Del Caribe Hotel atrai viajantes pela sua localização central e acessível a pé, perto da 5ª Avenida, da praia, da estação ADO e da balsa para Cozumel, oferecendo charme tradicional de hacienda a preços acessíveis, ideal para estadias curtas focadas em explorar Playa.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Hacienda Del Caribe Hotel atrai viajantes pela sua localização central e acessível a pé, perto da 5ª Avenida, da praia, da estação ADO e da balsa para Cozumel, oferecendo charme tradicional de hacienda a preços acessíveis, ideal para estadias curtas focadas em explorar Playa.

Os hóspedes frequentemente descrevem os quartos e áreas comuns como limpos, embora relatórios recorrentes mencionem odores mofados e ocasionais falhas na arrumação ou manutenção. Os quartos são básicos, com ar-condicionado potente e um estilo rústico; a água quente e o Wi‑Fi podem ser inconsistentes, e muitos observam a falta de mini geladeiras ou micro-ondas nos quartos. As comodidades são limitadas — uma pequena piscina no pátio, ausência de elevador e sem estacionamento no local — e o serviço varia de caloroso e prestativo a esporádico ou não responsivo, incluindo algumas práticas de venda enganosas e problemas no check-in. Espere uma base simples e com bom custo-benefício para explorar a área.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As comodidades são limitadas: uma pequena piscina no pátio que às vezes está fechada ou precisa de manutenção, ausência de elevador e sem estacionamento no local.

Avaliações dos hóspedes relacionadas

8

Gabriela

19 de mar. de 2024

·

A estadia foi de 1 noite

No hay estacionamientos cercanos

No hay estacionamientos cercanos

4

Jose Meza

28 de set. de 2024

·

A estadia foi de 1 noite

I used it just for a night but the hotel doesn't have elevators , so first I ask for 1st floor room but they didnt have any available, so I have to take a bike suitcase, and all the other suitcases to the 3rd floor alone in a narrow stairs. Nobody offers any help. Definitively I am not going to recommend this hotel .

I used it just for a night but the hotel doesn't have elevators , so first I ask for 1st floor room but they didnt have any available, so I have to take a bike suitcase, and all the other suitcases to the 3rd floor alone in a narrow stairs. Nobody offers any help. Definitively I am not going to recommend this hotel .

10

Shannon

21 de mar. de 2025

·

A estadia foi de 1 noite

Hotel was hard to find ! No free/easy parking available...had to pay $20 to private park.

Hotel was hard to find ! No free/easy parking available...had to pay $20 to private park.

8

Ricardo

30 de jan. de 2026

·

A estadia foi de 1 noite

En general un hotel que cumple bastante bien con la relación precio calidad... Si te hospedas ahí por la alberca, decir que está limpia y bonita pero pequeña!! La ubicación excelente

En general un hotel que cumple bastante bien con la relación precio calidad... Si te hospedas ahí por la alberca, decir que está limpia y bonita pero pequeña!! La ubicación excelente

6

Maira

18 de mar. de 2025

·

A estadia foi de 3 noites

The hotel is in a great location—just a short walk to the beach, souvenir shops, the ferry, and the ADO bus station, making it easy to get around. The area felt safe, and there are plenty of restaurants and attractions nearby. Room service did an excellent job making the bed and respecting our belongings, which we appreciated. However, the room itself was quite stuffy and had a noticeable moldy smell, likely due to the humidity and the age of the building. The door didn’t close properly, causing it to make noises throughout our stay. Also, there is no elevator, so be prepared to carry your luggage up the stairs. The biggest downside was the WiFi—it simply didn’t work. Overall, if you’re looking for a convenient location and don’t mind some maintenance issues, this could be an option, but improvements are needed.

The hotel is in a great location—just a short walk to the beach, souvenir shops, the ferry, and the ADO bus station, making it easy to get around. The area felt safe, and there are plenty of restaurants and attractions nearby. Room service did an excellent job making the bed and respecting our belongings, which we appreciated. However, the room itself was quite stuffy and had a noticeable moldy smell, likely due to the humidity and the age of the building. The door didn’t close properly, causing it to make noises throughout our stay. Also, there is no elevator, so be prepared to carry your luggage up the stairs. The biggest downside was the WiFi—it simply didn’t work. Overall, if you’re looking for a convenient location and don’t mind some maintenance issues, this could be an option, but improvements are needed.

8

Joana

6 de mar. de 2023

·

A estadia foi de 2 noites

Ok, el hotel esta en muy buena ubicacion si vas a turistear. A 2 cuadras de la playa, atras del ado, a un lado de la 5ta avenida. Tienw El detalle q aveces en las noches y como hasta las 2 am se alcanza a escuchar la musica de los eventos q realizan cerca de la 5ta, aunque en realidad a mi esposo y a mi no nos molesto. Las camas son cómodas, las habitaciones muy bonitas, hay una cafetera para los q quieran llevar su propio cafe, la señal de cable en la tv es buena, el personal fue amable. Le doy 4 de 5 estrellas solo por el detalle de q la piscina estaba fuera de servicio y no la pudimos utilizar, esta igual no es muy grande pero es funcional, aunque, aunque debido al mal uso q le dan otros huéspedes metiendose con bloqueador (lo cual esta prohibido) requiere mantenimiento mas seguido. En general nos encanto

Ok, el hotel esta en muy buena ubicacion si vas a turistear. A 2 cuadras de la playa, atras del ado, a un lado de la 5ta avenida. Tienw El detalle q aveces en las noches y como hasta las 2 am se alcanza a escuchar la musica de los eventos q realizan cerca de la 5ta, aunque en realidad a mi esposo y a mi no nos molesto. Las camas son cómodas, las habitaciones muy bonitas, hay una cafetera para los q quieran llevar su propio cafe, la señal de cable en la tv es buena, el personal fue amable. Le doy 4 de 5 estrellas solo por el detalle de q la piscina estaba fuera de servicio y no la pudimos utilizar, esta igual no es muy grande pero es funcional, aunque, aunque debido al mal uso q le dan otros huéspedes metiendose con bloqueador (lo cual esta prohibido) requiere mantenimiento mas seguido. En general nos encanto

6

John

13 de mar. de 2024

·

A estadia foi de 1 noite

They are well located but have no parking and have not made arrangements for any nearby parking lots. Any parking nearby is always full so there are no nearby alternatives.

They are well located but have no parking and have not made arrangements for any nearby parking lots. Any parking nearby is always full so there are no nearby alternatives.

8

Nedra

28 de jan. de 2023

·

A estadia foi de 2 noites

We like the colorful old style Mexican painted headboards, chairs, etc. On a previous stay the swimming pool was much cleaner looking; this time the staff seemed to be having difficulty adjusting the balance and it looked very murky. The staff if very friendly and accommodating. When we were unable to open the safe in the room someone came within a few minutes to take care of it. We have been vacationing in Mexico for more than 20 years and have accustomed ourselves to the generally “relaxed” speed that the locals move, so we were pleasantly surprised when the man from This hotel responded so promptly.

We like the colorful old style Mexican painted headboards, chairs, etc. On a previous stay the swimming pool was much cleaner looking; this time the staff seemed to be having difficulty adjusting the balance and it looked very murky. The staff if very friendly and accommodating. When we were unable to open the safe in the room someone came within a few minutes to take care of it. We have been vacationing in Mexico for more than 20 years and have accustomed ourselves to the generally “relaxed” speed that the locals move, so we were pleasantly surprised when the man from This hotel responded so promptly.

2

Sarah

17 de fev. de 2023

·

A estadia foi de 5 noites

My wife sliced her toe open in their pool because tiles are missing. They handed us some band-aids and that was it. Soon after, children were playing in the pool. No warnings were given to them and this is after my wife bled quite a bit in the pool. They refused to talk to us or accept responsibility and don\'t seem to be planning on fixing the pool. It ruined our vacation and we were unable to go on any excursions. My wife was up all night throwing up, the night before check out. Possibly due to germs getting into her cut toe. When I told the extremely rude woman at the front desk we may need an extra hour or two to check out due to my wife throwing up, the only thing she said was, "You have to pay an additional 200 pesos per hour. She was horrifically rude our entire stay. The rooms smell like sewage. Wifi is virtually non-existent. They take your towels in the morning and don\'t replace them with clean ones until the evening. Music from a club down the street blasts until 3am. The A/C is above one bed pointing down to it. This results in one bed being freezing and one being hot. Do yourself a favor and don\'t stay there.

My wife sliced her toe open in their pool because tiles are missing. They handed us some band-aids and that was it. Soon after, children were playing in the pool. No warnings were given to them and this is after my wife bled quite a bit in the pool. They refused to talk to us or accept responsibility and don\'t seem to be planning on fixing the pool. It ruined our vacation and we were unable to go on any excursions. My wife was up all night throwing up, the night before check out. Possibly due to germs getting into her cut toe. When I told the extremely rude woman at the front desk we may need an extra hour or two to check out due to my wife throwing up, the only thing she said was, "You have to pay an additional 200 pesos per hour. She was horrifically rude our entire stay. The rooms smell like sewage. Wifi is virtually non-existent. They take your towels in the morning and don\'t replace them with clean ones until the evening. Music from a club down the street blasts until 3am. The A/C is above one bed pointing down to it. This results in one bed being freezing and one being hot. Do yourself a favor and don\'t stay there.

10

Yolanda

22 de jul. de 2024

·

A estadia foi de 1 noite

Le hace falta servicio de estacionamiento, no importaria que se cobrara adicional.

Le hace falta servicio de estacionamiento, no importaria que se cobrara adicional.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback sobre a limpeza é variado: muitos observam quartos limpos e arrumação regular, enquanto vários relatam odores mofados ou desagradáveis e falhas ocasionais.

Avaliações dos hóspedes relacionadas

10

Maricruz

16 de nov. de 2025

·

A estadia foi de 1 noite

La habitación estaba impecable y la ubicación y la atención del personal es excelente!

La habitación estaba impecable y la ubicación y la atención del personal es excelente!

10

Jeanne

23 de jul. de 2025

·

A estadia foi de 7 noites

Cleaning lady came every day to clean the room and bring fresh towels. I stay here every time I come to Playa.

Cleaning lady came every day to clean the room and bring fresh towels. I stay here every time I come to Playa.

6

José

17 de abr. de 2024

·

A estadia foi de 1 noite

Por segunda vez nos hospedamos y había cucarachas y nos mordieron durante la noche

Por segunda vez nos hospedamos y había cucarachas y nos mordieron durante la noche

6

James

10 de jan. de 2025

·

A estadia foi de 1 noite

When we arrived the room had strong smell of urine. We weren't sure if it was from the bathroom or the space outside the bathroom window. It eventually dissipated. Room was spacious bathroom was smaller than expected. The parking lot was closed which required that we park on the street several blocks away.

When we arrived the room had strong smell of urine. We weren't sure if it was from the bathroom or the space outside the bathroom window. It eventually dissipated. Room was spacious bathroom was smaller than expected. The parking lot was closed which required that we park on the street several blocks away.

10

Erica

2 de fev. de 2025

·

A estadia foi de 1 noite

We have stayed here several times. Always friendly staff and clean rooms! We love how close it is located to 5th Ave! Recommend this hotel!

We have stayed here several times. Always friendly staff and clean rooms! We love how close it is located to 5th Ave! Recommend this hotel!

4

Nima

25 de dez. de 2023

·

A estadia foi de 2 noites

Rarement autant déçue par un hotel et la différence entre ce qui est annoncé et ce qui est trouvé sur place. Sur le papier, hacienda / demeure de style colonial, dans la réalité: un personnel peu aimable, froid et parlant peu anglais pour un hotel 3* dans cette zone. Très mal équipé: pas d'eau chaude à l'arrivée, on a résolu le problème nous même en découvrant l'arrivée générale d'eau chaude est en fait ... coupée, le ventilateur à deux doigts de se décrocher (heureusement pas eu besoin), odeurs nauséabondes qui remontent du lavabo. Côté propreté, pas mieux, les draps sont sales,pas de tapis de bain ni de petite serviette fournis le 1er soir, on nous en a donné finalement 1 de plus en rechignant... sauf qu'elle était sale et trouée. Le 2ème jour, on a eu droit à un tapis de bain tâché. De nos 15j au mexique, 1er hotel (toutes catégories confondues) qui ne nous met pas à disposition une bonbonne d'eau filtrée. La piscine qui donne envie sur les photos est en réalité pas du tout idyllique: ouverte à tous les regards, même ceux des passants et dans un patio qui pourrait être utilisé autrement qu'en tant que dépôtoire / arrière cuisine du restaurant accolé à l'hotel, qui de ce fait, dégage des odeurs de cuisine qui remontent aux chambres. Enfin, la situation en plein centre est un point en plus en journée, mais un enfer la nuit car l'isolation est inexistante, et le bruit de la 5ème Av et des restos/bars du centre se retrouvent sur l'oreiller. Conseil: Fuyez pour ce prix là

Rarement autant déçue par un hotel et la différence entre ce qui est annoncé et ce qui est trouvé sur place. Sur le papier, hacienda / demeure de style colonial, dans la réalité: un personnel peu aimable, froid et parlant peu anglais pour un hotel 3* dans cette zone. Très mal équipé: pas d'eau chaude à l'arrivée, on a résolu le problème nous même en découvrant l'arrivée générale d'eau chaude est en fait ... coupée, le ventilateur à deux doigts de se décrocher (heureusement pas eu besoin), odeurs nauséabondes qui remontent du lavabo. Côté propreté, pas mieux, les draps sont sales,pas de tapis de bain ni de petite serviette fournis le 1er soir, on nous en a donné finalement 1 de plus en rechignant... sauf qu'elle était sale et trouée. Le 2ème jour, on a eu droit à un tapis de bain tâché. De nos 15j au mexique, 1er hotel (toutes catégories confondues) qui ne nous met pas à disposition une bonbonne d'eau filtrée. La piscine qui donne envie sur les photos est en réalité pas du tout idyllique: ouverte à tous les regards, même ceux des passants et dans un patio qui pourrait être utilisé autrement qu'en tant que dépôtoire / arrière cuisine du restaurant accolé à l'hotel, qui de ce fait, dégage des odeurs de cuisine qui remontent aux chambres. Enfin, la situation en plein centre est un point en plus en journée, mais un enfer la nuit car l'isolation est inexistante, et le bruit de la 5ème Av et des restos/bars du centre se retrouvent sur l'oreiller. Conseil: Fuyez pour ce prix là

4

Catherine D

1 de abr. de 2025

·

A estadia foi de 1 noite

No hot water to bath. Beds are hard. No top sheet, just a dirty comforter.

No hot water to bath. Beds are hard. No top sheet, just a dirty comforter.

8

José Alberto

18 de set. de 2025

·

A estadia foi de 1 noite

El trato y atencion del personal es excelente, solo la habitacion tenia demasiado olor a humedad, olía como a calcetines sucios. El restaurante muy bueno, todo lo que comimos estaba rico y a buen precio. Doy un 7 de 10. En general ppr lo q se paga no esta mal.

El trato y atencion del personal es excelente, solo la habitacion tenia demasiado olor a humedad, olía como a calcetines sucios. El restaurante muy bueno, todo lo que comimos estaba rico y a buen precio. Doy un 7 de 10. En general ppr lo q se paga no esta mal.

10

Victor

15 de fev. de 2025

·

A estadia foi de 2 noites

Excelente ubicación, muy limpio y seguro.

Excelente ubicación, muy limpio y seguro.

4

alex

21 de jul. de 2025

·

A estadia foi de 1 noite

The room of this hotel smell terrible and you can’t sleet for the smell

The room of this hotel smell terrible and you can’t sleet for the smell

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos têm um ambiente tradicional e sem frescuras, com ar-condicionado geralmente potente; os tamanhos e o conforto da cama variam. Espere água quente inconsistente, Wi‑Fi instável, algum barulho noturno e a frequente falta de mini geladeiras ou micro-ondas.

Avaliações dos hóspedes relacionadas

8

Yitan

1 de jan. de 2026

·

A estadia foi de 1 noite

Friendly and helpful staff. Room has an authentic Mexican appeal, but it feels small and there's not a single chair for sitting. Strong AC and fan. Tiny bathroom and the toilet seat doesn't stay up. Good for a short stay.

Friendly and helpful staff. Room has an authentic Mexican appeal, but it feels small and there's not a single chair for sitting. Strong AC and fan. Tiny bathroom and the toilet seat doesn't stay up. Good for a short stay.

10

Lisa

29 de fev. de 2024

·

A estadia foi de 1 noite

Well located for fifth ave and the beach. ADO is nearby. Only complaint is spotty wifi and no fridge in the room. Staff is friendly and some speak English very well. Bed is comfortable and plenty of hot water.

Well located for fifth ave and the beach. ADO is nearby. Only complaint is spotty wifi and no fridge in the room. Staff is friendly and some speak English very well. Bed is comfortable and plenty of hot water.

8

Pete

2 de mar. de 2024

·

A estadia foi de 3 noites

The hotel was perfectly adequate for a short stay. Friendly staff. Comfortable bed, no issues with hot water or the heat pump. And the location is great. Surprisingly quiet, given the proximity to 5th Ave. Only a couple of negatives. It would be great to have a bar fridge to keep a few drinks or breakfast items. And the Internet is very wonky. Get booted frequently.

The hotel was perfectly adequate for a short stay. Friendly staff. Comfortable bed, no issues with hot water or the heat pump. And the location is great. Surprisingly quiet, given the proximity to 5th Ave. Only a couple of negatives. It would be great to have a bar fridge to keep a few drinks or breakfast items. And the Internet is very wonky. Get booted frequently.

8

Laura

27 de abr. de 2025

·

A estadia foi de 1 noite

In the classic Mexican traditional style, the rooms were nice. Plenty of hot water.

In the classic Mexican traditional style, the rooms were nice. Plenty of hot water.

10

Rebecca

1 de mai. de 2024

·

A estadia foi de 3 noites

Location was perfect. Was able to walk to many restaurants and transportation was easy to find. Very clean. Cute hotel. Hot water and cold AC. Only thing lacking was a mini fridge to keep drinks cold. Otherwise, great place to stay.

Location was perfect. Was able to walk to many restaurants and transportation was easy to find. Very clean. Cute hotel. Hot water and cold AC. Only thing lacking was a mini fridge to keep drinks cold. Otherwise, great place to stay.

8

David

3 de fev. de 2025

·

A estadia foi de 4 noites

Ubicación mejor imposible, pocos metros de la 5ta avenida y la playa, buenas instalaciones, malo wifi y por alguna razón tampoco hay señal de teléfono, si ocupas mucho internet se te complicara.

Ubicación mejor imposible, pocos metros de la 5ta avenida y la playa, buenas instalaciones, malo wifi y por alguna razón tampoco hay señal de teléfono, si ocupas mucho internet se te complicara.

6

marco

20 de jul. de 2024

·

A estadia foi de 1 noite

Good location, check in is at 4pm, spotty wifi, small pool and no elevator. Bed was hard.

Good location, check in is at 4pm, spotty wifi, small pool and no elevator. Bed was hard.

8

TIM

20 de nov. de 2024

·

A estadia foi de 2 noites

The WI-FI did not work well. Would have stayed much longer as I am always working . Incredible location, comfy beds, great AC. Nice people and good style of hotel . Colonial style .

The WI-FI did not work well. Would have stayed much longer as I am always working . Incredible location, comfy beds, great AC. Nice people and good style of hotel . Colonial style .

8

Laura

22 de mar. de 2025

·

A estadia foi de 6 noites

Nice, clean hacienda style place. Good air conditioning; beds were comfortable; room size was good; location was excellent. Only complaint was water in shower never got above tepid and on Thursday and Friday night I could hear/feel base of music from a bar down the street. It wasn’t bad and didn’t keep me awake, but noticed it in the background when I was awake. I figure it is a small trade off for the great location and being able to walk everywhere I wanted.

Nice, clean hacienda style place. Good air conditioning; beds were comfortable; room size was good; location was excellent. Only complaint was water in shower never got above tepid and on Thursday and Friday night I could hear/feel base of music from a bar down the street. It wasn’t bad and didn’t keep me awake, but noticed it in the background when I was awake. I figure it is a small trade off for the great location and being able to walk everywhere I wanted.

8

Elsa

27 de jun. de 2024

·

A estadia foi de 7 noites

I liked that it was one block from the beach.. i did not like that it had no mini fridge or no microwave

I liked that it was one block from the beach.. i did not like that it had no mini fridge or no microwave

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é variado: muitos hóspedes elogiam a simpatia e presteza da equipe, mas outros citam uma recepção rude ou ausente, check-ins lentos ou problemáticos e ocasionais práticas de venda enganosas ou problemas com reservas.

Avaliações dos hóspedes relacionadas

2

Erick

28 de set. de 2023

·

A estadia foi de 1 noite

Close to many parties, I heard a lot of noise up to 3am. My initial reservation was in this hotel, but they oversell the rooms for that night, so they have to move me to another brother hotel with a “better” room. I had to walk with me luggages around 8min to get to the new hotel. The check in Professor was painful, it took around 30 min. The worst part was that they gave an occupied room to my friend, so when he went to his room, he saw a naked couple! This hotel was a terrible experience.

Close to many parties, I heard a lot of noise up to 3am. My initial reservation was in this hotel, but they oversell the rooms for that night, so they have to move me to another brother hotel with a “better” room. I had to walk with me luggages around 8min to get to the new hotel. The check in Professor was painful, it took around 30 min. The worst part was that they gave an occupied room to my friend, so when he went to his room, he saw a naked couple! This hotel was a terrible experience.

10

Adrian

11 de mai. de 2023

·

A estadia foi de 1 noite

I worried late check in, didn’t know they close at noon… but when i arrived at hotel, security guard help, he called reception person, it was very helpful.

I worried late check in, didn’t know they close at noon… but when i arrived at hotel, security guard help, he called reception person, it was very helpful.

6

Timoteo Javier

17 de jul. de 2024

·

A estadia foi de 1 noite

they do not have an actual reception, they only have a security guard the one from the morning rude and lack of respect. They always need to wait from other hotel to come to resolve issues related to the reservation and payments.

they do not have an actual reception, they only have a security guard the one from the morning rude and lack of respect. They always need to wait from other hotel to come to resolve issues related to the reservation and payments.

10

Gregory

9 de dez. de 2024

·

A estadia foi de 6 noites

I have stayed here a few times and love the location, hotel and sraff

I have stayed here a few times and love the location, hotel and sraff

2

Harry

30 de nov. de 2024

·

A estadia foi de 1 noite

Staff where rude and not helpful at all.

Staff where rude and not helpful at all.

2

Joana Lizzet

8 de ago. de 2025

·

A estadia foi de 1 noite

Me abrieron la puerta sin tocar

Me abrieron la puerta sin tocar

6

Ricardo

8 de jul. de 2024

·

A estadia foi de 3 noites

Mala atencion al cliente

Mala atencion al cliente

10

Alberto

10 de jun. de 2025

·

A estadia foi de 1 noite

Excelente precio y ubicación … pero lo que hizo lo mejor fue la atención de la recepcionista súper amable (Carolina ) muchas felicidades 🙏

Excelente precio y ubicación … pero lo que hizo lo mejor fue la atención de la recepcionista súper amable (Carolina ) muchas felicidades 🙏

2

Norma

1 de set. de 2023

·

A estadia foi de 1 noite

Staff not helpful

Staff not helpful

10

Diego Leonardo

16 de out. de 2025

·

A estadia foi de 6 noites

Excelente Hotel, muy respetuoso, algunos muy amables que otros, pero nos sentimos cómodos y cerca de la Quinta Avenida. Los chicos de recepción son excelentes en dar información y ayudarte con tus dudas, Diego y Carolina son muy amables y nos ayudaron siempre. Después el muchacho de seguridad, Emanuel, muy amable, se ofrecía para todo, muy gentil. 100% recomendables. Nos vemos pronto

Excelente Hotel, muy respetuoso, algunos muy amables que otros, pero nos sentimos cómodos y cerca de la Quinta Avenida. Los chicos de recepción son excelentes en dar información y ayudarte con tus dudas, Diego y Carolina son muy amables y nos ayudaron siempre. Después el muchacho de seguridad, Emanuel, muy amable, se ofrecía para todo, muy gentil. 100% recomendables. Nos vemos pronto

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central consistentemente elogiada, a poucos passos da 5ª Avenida, da praia, dos ônibus ADO e da balsa para Cozumel; acessível a pé e conveniente. Algum barulho noturno de estabelecimentos próximos pode ocorrer.

Avaliações dos hóspedes relacionadas

10

Jonathan

2 de jul. de 2025

·

A estadia foi de 2 noites

Close to the Quinta Avenida(5th Avenue) of Playa del Carmen, this hotel is a very good place to stay. 100% recommended.

Close to the Quinta Avenida(5th Avenue) of Playa del Carmen, this hotel is a very good place to stay. 100% recommended.

10

Salvador

2 de fev. de 2023

·

A estadia foi de 1 noite

Great location. Clean. Staff is very helpful. Highly recommended.

Great location. Clean. Staff is very helpful. Highly recommended.

10

Rebekah

26 de nov. de 2024

·

A estadia foi de 2 noites

Convenient hotel, shopping and restaurants steps away. Was loud in the night with clubs close by and other loud guests using the pool until late into the night.

Convenient hotel, shopping and restaurants steps away. Was loud in the night with clubs close by and other loud guests using the pool until late into the night.

8

John

10 de dez. de 2024

·

A estadia foi de 4 noites

It seemed safe, clean and the price was right!!! Didn't like they spoke little English!!!

It seemed safe, clean and the price was right!!! Didn't like they spoke little English!!!

10

Lidia

30 de jan. de 2025

·

A estadia foi de 1 noite

Great hotel! Incredibly accessible location - the hotel is close to everything. It's right on quinta, next to ADO and ferry, not to mention all the dining options. We loved the hacienda style - the room was spacious, beautiful and unique, and the hotel had a cozy feeling to it. The best was the big balcony with a nice view. Really worth it for the price!

Great hotel! Incredibly accessible location - the hotel is close to everything. It's right on quinta, next to ADO and ferry, not to mention all the dining options. We loved the hacienda style - the room was spacious, beautiful and unique, and the hotel had a cozy feeling to it. The best was the big balcony with a nice view. Really worth it for the price!

10

Armando

22 de jan. de 2025

·

A estadia foi de 1 noite

Excellent location, great value for the money.

Excellent location, great value for the money.

8

Donna

22 de nov. de 2025

·

A estadia foi de 1 noite

Room was clean and great price. Location awesome to take the ferry to Coz and the Ado bus terminal minutes away. Highly recommend this place.

Room was clean and great price. Location awesome to take the ferry to Coz and the Ado bus terminal minutes away. Highly recommend this place.

10

Mary Ellen

10 de out. de 2023

·

A estadia foi de 1 noite

Perfectly located, close to ado bus (walking distance) steps to beach, close to night life!

Perfectly located, close to ado bus (walking distance) steps to beach, close to night life!

8

Jose

28 de out. de 2025

·

A estadia foi de 5 noites

Ubicación privilegiada a media cuadra de la quinta avenida, en la misma cuadra en la calle lateral la terminal turística de ado, a una cuadra y media de la playa y a una cuadra de la plaza los fundadores

Ubicación privilegiada a media cuadra de la quinta avenida, en la misma cuadra en la calle lateral la terminal turística de ado, a una cuadra y media de la playa y a una cuadra de la plaza los fundadores

8

David

3 de fev. de 2025

·

A estadia foi de 4 noites

Ubicación mejor imposible, pocos metros de la 5ta avenida y la playa, buenas instalaciones, malo wifi y por alguna razón tampoco hay señal de teléfono, si ocupas mucho internet se te complicara.

Ubicación mejor imposible, pocos metros de la 5ta avenida y la playa, buenas instalaciones, malo wifi y por alguna razón tampoco hay señal de teléfono, si ocupas mucho internet se te complicara.

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Restaurante

Não há informações suficientes nas avaliações.

Avaliações dos hóspedes relacionadas

8

Patricia

11 de dez. de 2024

·

A estadia foi de 1 noite

Great staff. Accommodated us as quickly as they could as we were early arrivals. Very clean, ample space in room, good beds. Only thing lacking was a refrigerator 😊 Restaurant right next door was great, many options in walking distance.

Great staff. Accommodated us as quickly as they could as we were early arrivals. Very clean, ample space in room, good beds. Only thing lacking was a refrigerator 😊 Restaurant right next door was great, many options in walking distance.

4

Yazmin

16 de abr. de 2024

·

A estadia foi de 5 noites

The toilet would not flush. The free coffee was just for the first day. No frig or microwave. Only allowed one towel per guest for complete stay. No pool side bar, no snack bar or deli and transportation at additional costs. Noisy. Housekeeping cleaned the room and on two occasions left the patio door open.

The toilet would not flush. The free coffee was just for the first day. No frig or microwave. Only allowed one towel per guest for complete stay. No pool side bar, no snack bar or deli and transportation at additional costs. Noisy. Housekeeping cleaned the room and on two occasions left the patio door open.

4

Dulce Carolina

8 de set. de 2024

·

A estadia foi de 2 noites

No cuenta con estacionamiento, no realizaron la limpieza de nuestra habitación. Llegaron hasta las 18:30 hrs a querer realizar la limpieza, después de que ya habia reportado, pero mi familia ya estaba descansando. La alberca es muy pequeña. No cuenta con restaurante. La persona de recepción de noche un poco grosero, estuve marcando para querer avisar que llegaríamos tarde porque se atraso el vuelo y.solo contestaba y colgaba...

No cuenta con estacionamiento, no realizaron la limpieza de nuestra habitación. Llegaron hasta las 18:30 hrs a querer realizar la limpieza, después de que ya habia reportado, pero mi familia ya estaba descansando. La alberca es muy pequeña. No cuenta con restaurante. La persona de recepción de noche un poco grosero, estuve marcando para querer avisar que llegaríamos tarde porque se atraso el vuelo y.solo contestaba y colgaba...

8

Yolanda

29 de out. de 2024

·

A estadia foi de 1 noite

Todo bien solo que llegamos en la noche y en la habitación decia que habia agua y cafe de cortesia y no tenian nada de eso, como era de noche ya no habia nadie en recepción para comunicarles que faltaba el agua y traiamos mucha sed, fuera de eso todo bien, tranquilo y con excelente ubicación, el agua caliente tarda mucho en salir eso si y las cobijas y almohadas muy duras hace falta renovarlas

Todo bien solo que llegamos en la noche y en la habitación decia que habia agua y cafe de cortesia y no tenian nada de eso, como era de noche ya no habia nadie en recepción para comunicarles que faltaba el agua y traiamos mucha sed, fuera de eso todo bien, tranquilo y con excelente ubicación, el agua caliente tarda mucho en salir eso si y las cobijas y almohadas muy duras hace falta renovarlas

4

Janice

15 de jul. de 2025

·

A estadia foi de 2 noites

The shower head was moldy and the drain was slow. Some of the staff seemed irritated by us being there. There isn't a bar on premises like the pictures show. Coffee maker but no coffee and none of the markets we went to had coffee grounds. Air conditioner worked well and cleaning staff were nice. Front desk people were quite friendly.

The shower head was moldy and the drain was slow. Some of the staff seemed irritated by us being there. There isn't a bar on premises like the pictures show. Coffee maker but no coffee and none of the markets we went to had coffee grounds. Air conditioner worked well and cleaning staff were nice. Front desk people were quite friendly.

8

yarisel

11 de mar. de 2024

·

A estadia foi de 5 noites

It's great hotel near the beach and restaurants and the bus station ADO

It's great hotel near the beach and restaurants and the bus station ADO

10

Mauricio

9 de jul. de 2024

·

A estadia foi de 7 noites

Eu e minha esposa gostamos muito deste hotel por estar próximo do comercio na quinta avenida, terminal Ado e do ferry para Cozumel. Durante o furacão Berny esteve muito seguro. Pessoal muito amavel. Muito limpo. Uma piscina pequena e suficiente para depois do banho de mar. Não tem café da manhã, mas havia uma promoçäo muito economica para restaurante Ipanema, está próximo e excelente! Com certeza regresaremos neste hotel.

Eu e minha esposa gostamos muito deste hotel por estar próximo do comercio na quinta avenida, terminal Ado e do ferry para Cozumel. Durante o furacão Berny esteve muito seguro. Pessoal muito amavel. Muito limpo. Uma piscina pequena e suficiente para depois do banho de mar. Não tem café da manhã, mas havia uma promoçäo muito economica para restaurante Ipanema, está próximo e excelente! Com certeza regresaremos neste hotel.

4

Nima

25 de dez. de 2023

·

A estadia foi de 2 noites

Rarement autant déçue par un hotel et la différence entre ce qui est annoncé et ce qui est trouvé sur place. Sur le papier, hacienda / demeure de style colonial, dans la réalité: un personnel peu aimable, froid et parlant peu anglais pour un hotel 3* dans cette zone. Très mal équipé: pas d'eau chaude à l'arrivée, on a résolu le problème nous même en découvrant l'arrivée générale d'eau chaude est en fait ... coupée, le ventilateur à deux doigts de se décrocher (heureusement pas eu besoin), odeurs nauséabondes qui remontent du lavabo. Côté propreté, pas mieux, les draps sont sales,pas de tapis de bain ni de petite serviette fournis le 1er soir, on nous en a donné finalement 1 de plus en rechignant... sauf qu'elle était sale et trouée. Le 2ème jour, on a eu droit à un tapis de bain tâché. De nos 15j au mexique, 1er hotel (toutes catégories confondues) qui ne nous met pas à disposition une bonbonne d'eau filtrée. La piscine qui donne envie sur les photos est en réalité pas du tout idyllique: ouverte à tous les regards, même ceux des passants et dans un patio qui pourrait être utilisé autrement qu'en tant que dépôtoire / arrière cuisine du restaurant accolé à l'hotel, qui de ce fait, dégage des odeurs de cuisine qui remontent aux chambres. Enfin, la situation en plein centre est un point en plus en journée, mais un enfer la nuit car l'isolation est inexistante, et le bruit de la 5ème Av et des restos/bars du centre se retrouvent sur l'oreiller. Conseil: Fuyez pour ce prix là

Rarement autant déçue par un hotel et la différence entre ce qui est annoncé et ce qui est trouvé sur place. Sur le papier, hacienda / demeure de style colonial, dans la réalité: un personnel peu aimable, froid et parlant peu anglais pour un hotel 3* dans cette zone. Très mal équipé: pas d'eau chaude à l'arrivée, on a résolu le problème nous même en découvrant l'arrivée générale d'eau chaude est en fait ... coupée, le ventilateur à deux doigts de se décrocher (heureusement pas eu besoin), odeurs nauséabondes qui remontent du lavabo. Côté propreté, pas mieux, les draps sont sales,pas de tapis de bain ni de petite serviette fournis le 1er soir, on nous en a donné finalement 1 de plus en rechignant... sauf qu'elle était sale et trouée. Le 2ème jour, on a eu droit à un tapis de bain tâché. De nos 15j au mexique, 1er hotel (toutes catégories confondues) qui ne nous met pas à disposition une bonbonne d'eau filtrée. La piscine qui donne envie sur les photos est en réalité pas du tout idyllique: ouverte à tous les regards, même ceux des passants et dans un patio qui pourrait être utilisé autrement qu'en tant que dépôtoire / arrière cuisine du restaurant accolé à l'hotel, qui de ce fait, dégage des odeurs de cuisine qui remontent aux chambres. Enfin, la situation en plein centre est un point en plus en journée, mais un enfer la nuit car l'isolation est inexistante, et le bruit de la 5ème Av et des restos/bars du centre se retrouvent sur l'oreiller. Conseil: Fuyez pour ce prix là

8

clinton

12 de abr. de 2023

·

A estadia foi de 5 noites

This place is a solid good quality value. It is not brand new or fancy but has charm and is a comfortable safe and friendly place to stay. It has a casual dining place called Mr. Dog that is open late with a wide menu. Kevin at the front desk really strives with customer service excellence.

This place is a solid good quality value. It is not brand new or fancy but has charm and is a comfortable safe and friendly place to stay. It has a casual dining place called Mr. Dog that is open late with a wide menu. Kevin at the front desk really strives with customer service excellence.

8

Steven

11 de jan. de 2025

·

A estadia foi de 2 noites

To us, this hotel was a genuine Mexican experience. The facility had faded glory. Room was very good with good beds. The hot water was not working on and off. Weird to have a coffee maker but no coffee to make, even when inquired for. Pool is small and in the middle of all the lobby activity. Hotel is right in the Avenida 5 shopping market area but was still quiet.

To us, this hotel was a genuine Mexican experience. The facility had faded glory. Room was very good with good beds. The hot water was not working on and off. Weird to have a coffee maker but no coffee to make, even when inquired for. Pool is small and in the middle of all the lobby activity. Hotel is right in the Avenida 5 shopping market area but was still quiet.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Vanessa

29 de ago. de 2026

·

A estadia foi de 2 noites

Excelente custo benefício. Segurança 24hs, limpeza impecável

Excelente custo benefício. Segurança 24hs, limpeza impecável

10

Jaime

16 de abr. de 2025

·

A estadia foi de 1 noite

Bonito

Bonito

10

Mauricio

9 de jul. de 2024

·

A estadia foi de 7 noites

Eu e minha esposa gostamos muito deste hotel por estar próximo do comercio na quinta avenida, terminal Ado e do ferry para Cozumel. Durante o furacão Berny esteve muito seguro. Pessoal muito amavel. Muito limpo. Uma piscina pequena e suficiente para depois do banho de mar. Não tem café da manhã, mas havia uma promoçäo muito economica para restaurante Ipanema, está próximo e excelente! Com certeza regresaremos neste hotel.

Eu e minha esposa gostamos muito deste hotel por estar próximo do comercio na quinta avenida, terminal Ado e do ferry para Cozumel. Durante o furacão Berny esteve muito seguro. Pessoal muito amavel. Muito limpo. Uma piscina pequena e suficiente para depois do banho de mar. Não tem café da manhã, mas havia uma promoçäo muito economica para restaurante Ipanema, está próximo e excelente! Com certeza regresaremos neste hotel.

4

Marcia

27 de dez. de 2023

·

A estadia foi de 3 noites

O hotel é totalmente sem manutenção, faltava toalhas nos quartos e os funcionários no celular, desinteressados, nada prestativos. Somente a localização que é excelente, demais, não recomendamos, não vale a pena.

O hotel é totalmente sem manutenção, faltava toalhas nos quartos e os funcionários no celular, desinteressados, nada prestativos. Somente a localização que é excelente, demais, não recomendamos, não vale a pena.

8

Alessandra

10 de nov. de 2023

·

A estadia foi de 3 noites

Hotel simples, quarto limpo, cama confortável. Não possui frigobar nem restaurante pra café da manhã. Mas está perto de um café incrível , sem contar na localização. Ao lado da quinta avenida, fácil para os pontos de encontro para os passeios. Amei a estadia! Hoje bem tradicional, um pedacinho do México.

Hotel simples, quarto limpo, cama confortável. Não possui frigobar nem restaurante pra café da manhã. Mas está perto de um café incrível , sem contar na localização. Ao lado da quinta avenida, fácil para os pontos de encontro para os passeios. Amei a estadia! Hoje bem tradicional, um pedacinho do México.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 16:00 a 22:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

outubro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4 $120	5 $40	6 $40	7 $40	8 $40	9 $40	10 $40
11 $40	12 $41	13 $40	14 $48	15 $42	16 $41	17 $40
18 $40	19 $50	20 $40	21 $41	22 $40	23 $41	24 $40
25 $41	26 $41	27 $41	28 $41	29 $41	30 $40	31 $41

novembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
A idade mínima para efetuar o check-in neste alojamento é de 18 anos
Este alojamento aceita cartões de crédito, cartões de débito e numerário
O alojamento dispõe do seguinte elemento de segurança: extintor.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado

A piscina está aberta das 8:00 às 21:00.
O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 7 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
Há trabalhos de construção a decorrer num edifício próximo e que poderão eventualmente gerar um certo nível de ruído.
O alojamento disponibiliza check-out sem contacto.

Serviço de transporte (aeroporto): 80 USD por quarto
Tarifa de transporte (aeroporto) por criança: 25 USD (entre os 1 e os 8 anos)
Taxa de check-in antecipado: 20 USD (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.