Casa Kaoba Hotel & Suites
30 US$
/ noche
Promedio para octubre
Precios para Casa Kaoba Hotel & Suites
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30 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Casa Kaoba Hotel & Suites, los precios por noche son de 30 US$ de media en el mes más barato (octubre) y de 50 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 48 US$ |
| febrero | 50 US$ |
| marzo | 37 US$ |
| abril | 32 US$ |
| mayo | 32 US$ |
| junio | 31 US$ |
| julio | 36 US$ |
| agosto | 36 US$ |
| septiembre | 41 US$ |
| octubre | 30 US$ |
| noviembre | 34 US$ |
| diciembre | 46 US$ |
E
F
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A
M
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S
oct · 30 US$
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N
D
Más caro: febrero (aprox. 50 US$)
Más barato: octubre (aprox. 30 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes. Encontrarás además conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) y un salón de eventos.
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes. Encontrarás además conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) y un salón de eventos.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. ¿Estás organizando un evento en Playa del Carmen? En este hotel tienes a tu disposición 190 metros cuadrados de espacio con zona para conferencias y una sala de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) de pago y aparcamiento sin asistencia gratuito.
Comida
Cuando te apetezca almorzar o cenar solo tendrás que ir a Ceiba Negra, el restaurante de este hotel, o incluso simplemente llamar al servicio de habitaciones con horario limitado. Se ofrece un desayuno continental gratuito todos los días de 08:00 a 12:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 39 habitaciones con aire acondicionado y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de ducha, artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, ventilador de techo y teléfono.
Ubicación
Si decides alojarte en Casa Kaoba Hotel & Suites de Playa del Carmen, estarás a 4 min en coche de Parque temático Xplor y a 8 de Parque temático ecológico Xcaret. Además, este hotel spa se encuentra a 7,5 km de Playa principal de Playa del Carmen y a 5,6 km de Terminal Punta Venado.
Qué hay cerca
Parque temático Xplor(1.4 millas)
Centro comercial Centro Maya(1.4 millas)
Playa Playacar(1.8 millas)
Club de golf Playacar(1.9 millas)
Pista Ciclable sobre Paseo Xaman-Ha(1.9 millas)
Reserva natural Río Secreto(2.2 millas)
Xenses Park(2.2 millas)
Campo de golf de Mahi(2.4 millas)
Plaza Paraíso(2.5 millas)
Museo de Arte Popular Mexicano(2.5 millas)
Aviario Xaman Ha(2.5 millas)
Paseo del Carmen(2.6 millas)
Parque temático ecológico Xcaret(2.7 millas)
Ruinas mayas de Playacar(2.7 millas)
Quinta Avenida(2.7 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(18.8 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(38.6 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Ubicación
Carretera Federal Playa Tulum Mza 329 Lote 9 Ejido, Playa del Carmen, Estado de Quintana Roo, México
Parque temático Xplor (1.4 millas)
Centro comercial Centro Maya (1.4 millas)
Playa Playacar (1.8 millas)
Club de golf Playacar (1.9 millas)
Pista Ciclable sobre Paseo Xaman-Ha (1.9 millas)
Reserva natural Río Secreto (2.2 millas)
Opciones de habitación
13
Suite, varias camas
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
8
Suite junior
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americanaPiscina de inmersión
8
Habitación estándar doble, balcón
2 Camas Dobles
Capacidad: 4
BalcónBalcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Suite
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
37
Suite presidencial
1 Cama Doble Extragrande
y 4× Camas Dobles Grandes
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
10
Habitación estándar
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Casa Kaoba Hotel & Suites
8
Bueno
Basado en 1226 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Casa Kaoba Hotel & Suites, los viajeros destacan las amplias suites, ideales para familias, una piscina grande y un personal atento, con una excelente relación calidad-precio, especialmente para visitar los parques cercanos de Xcaret. El entorno es tranquilo, pero está situado fuera del centro de Playa del Carmen y es más accesible en coche.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
En Casa Kaoba Hotel & Suites, los viajeros destacan las amplias suites, ideales para familias, una piscina grande y un personal atento, con una excelente relación calidad-precio, especialmente para visitar los parques cercanos de Xcaret. El entorno es tranquilo, pero está situado fuera del centro de Playa del Carmen y es más accesible en coche.
Sin embargo, las reseñas mencionan con frecuencia una limpieza y un mantenimiento inconsistentes, incluyendo olores a humedad, plagas, muebles desgastados y ocasionales cortes de agua fría o caliente. El desayuno y el restaurante del hotel se describen comúnmente como limitados o sosos, con un servicio lento o irregular. En general, espere estancias amplias y con buena relación calidad-precio cerca de los parques, pero planifique comidas sencillas y un mantenimiento variable.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
A los huéspedes les gusta la piscina grande y las zonas ajardinadas, pero el mantenimiento es inconsistente; varios mencionan agua turbia, hojas o jacuzzis fuera de servicio o fríos. Hay aparcamiento disponible y la propiedad acepta mascotas.
Reseñas de huéspedes relacionadas
10
Erika
18 may 2025
·
Se alojó 3 noches
Solo sugeriría limpiar mas seguido la alberca, todo lo demas estuvo super, muchas gracias
Solo sugeriría limpiar mas seguido la alberca, todo lo demas estuvo super, muchas gracias
10
Fabiola
24 jun 2023
·
Simple hotel close enough to Xcaret and Xenses. Kitchen and half bathroom down stairs and bedroom with full bathroom upstairs. Bed I stayed at was hard. Big swimming pool but dirty. You need to take u turns to get there, on busy highway.
Simple hotel close enough to Xcaret and Xenses. Kitchen and half bathroom down stairs and bedroom with full bathroom upstairs. Bed I stayed at was hard. Big swimming pool but dirty. You need to take u turns to get there, on busy highway.
10
agueda
12 abr 2023
·
Se alojó 3 noches
A pie de carretera, y tranquilo el interior, servicio del establecimiento de calidad, amplia las habitaciones alberca grande estacionamiento, restaurante comida muy buena precio muy bien, tiendita con snacks a buen precio, personal atento en General excelente mi experiencia
A pie de carretera, y tranquilo el interior, servicio del establecimiento de calidad, amplia las habitaciones alberca grande estacionamiento, restaurante comida muy buena precio muy bien, tiendita con snacks a buen precio, personal atento en General excelente mi experiencia
8
Luis
18 mar 2025
·
Se alojó 1 noche
I like that they are pet friendly, and have a quiet and lovely place.
I like that they are pet friendly, and have a quiet and lovely place.
6
VANIA
30 dic 2025
·
Se alojó 2 noches
Estacionamento acessível , boa conectividade com as estradas , longe da cidade . O prédio precisa de cuidado, limpeza e manutenção. Nosso quarto não foi limpo, e no café faltaram duas opções que estavam previstas no menu . A piscina estava com muitas folhas , bem como toda a área comum. Os corredores dos quartos não eram varridos .
Estacionamento acessível , boa conectividade com as estradas , longe da cidade . O prédio precisa de cuidado, limpeza e manutenção. Nosso quarto não foi limpo, e no café faltaram duas opções que estavam previstas no menu . A piscina estava com muitas folhas , bem como toda a área comum. Os corredores dos quartos não eram varridos .
2
Silvia
3 may 2023
·
Se alojó 3 noches
This hotel is not in the town of playa Del Carmen it’s a little ways out, you need a vehicle or a taxi to get to town. The girl at the front desk was not friendly at all, and seemed annoyed every time I asked her a question, the pool water seemed murky, and the hotel is also on a really busy main road so you can hear all the traffic while you’re at the pool. The restaurant staff were friendly however the food was not the greatest our hamburgers were under cooked, and since we were not close to any other restaurants we had no choice but to get food at the hotel. We were going to stay 3 days, but only lasted a few hours. I cannot rate the rooms as I did not see them, we were travelling with 3 kids who were tired, but the girl at the front desk said we couldn’t check in early so we had to wait around there for 4 hours, but that is completely my fault it’s standard that check in is at 3 pm for any hotel but also most hotels make an effort to do an early check in. I am a frequent traveller and had never experienced such horrible customer service.
This hotel is not in the town of playa Del Carmen it’s a little ways out, you need a vehicle or a taxi to get to town. The girl at the front desk was not friendly at all, and seemed annoyed every time I asked her a question, the pool water seemed murky, and the hotel is also on a really busy main road so you can hear all the traffic while you’re at the pool. The restaurant staff were friendly however the food was not the greatest our hamburgers were under cooked, and since we were not close to any other restaurants we had no choice but to get food at the hotel. We were going to stay 3 days, but only lasted a few hours. I cannot rate the rooms as I did not see them, we were travelling with 3 kids who were tired, but the girl at the front desk said we couldn’t check in early so we had to wait around there for 4 hours, but that is completely my fault it’s standard that check in is at 3 pm for any hotel but also most hotels make an effort to do an early check in. I am a frequent traveller and had never experienced such horrible customer service.
4
Irv
2 ago 2025
·
Se alojó 2 noches
Extremely disappointed. Room had some nice features but there is obviously no upkeep or maintenance being done. Sink, faucet, and what looked like a Jacuzzi in the back were completely disgusting. Indoor pool had a rust or mold stain on the steps. Main pool looked like it wasn’t cleaned in weeks, cabana sofa disgustingly dirty. Bed sheets didn’t fit the bed, some were stained, and the comforter looked disgusting. Stove top but no pots or pans to cook with and vey few utensils and cups. The free breakfast basically was the same every day, either two eggs in three different styles, no meats, or two pancakes. If you want anything extra they charge you.
Extremely disappointed. Room had some nice features but there is obviously no upkeep or maintenance being done. Sink, faucet, and what looked like a Jacuzzi in the back were completely disgusting. Indoor pool had a rust or mold stain on the steps. Main pool looked like it wasn’t cleaned in weeks, cabana sofa disgustingly dirty. Bed sheets didn’t fit the bed, some were stained, and the comforter looked disgusting. Stove top but no pots or pans to cook with and vey few utensils and cups. The free breakfast basically was the same every day, either two eggs in three different styles, no meats, or two pancakes. If you want anything extra they charge you.
6
Buddy
15 ene 2024
·
Se alojó 2 noches
Liked pet friendly. Didn’t like double beds when I booked queen beds. Very cramped. Hotel did not appear full but no room upgrade and room was directly across from the pool and restaurant making it rather noisy. Hot tub not working.
Liked pet friendly. Didn’t like double beds when I booked queen beds. Very cramped. Hotel did not appear full but no room upgrade and room was directly across from the pool and restaurant making it rather noisy. Hot tub not working.
10
Nely
25 ene 2025
·
Se alojó 2 noches
Great for the value. If you’re looking for a budget friendly stay that’s still nice, this is your place. The staff was friendly, the property is visibly older, but well kept. My only complaint is that the beds are stiff and uncomfortable, but for the value, it’s expected. They had 2 small private jacuzzis in the pool area that you can reserve, so that was a nice Surprise. Also, a small breakfast is included! Again, really great for the value.
Great for the value. If you’re looking for a budget friendly stay that’s still nice, this is your place. The staff was friendly, the property is visibly older, but well kept. My only complaint is that the beds are stiff and uncomfortable, but for the value, it’s expected. They had 2 small private jacuzzis in the pool area that you can reserve, so that was a nice Surprise. Also, a small breakfast is included! Again, really great for the value.
8
Jonathan
28 jun 2025
·
Se alojó 2 noches
We really enjoyed the three bedrooms suite that accommodated our group well. The staff was friendly and very helpful arranging local affordable transportation for our group. We also enjoyed the large pool. Overall staying property was a great value for what we paid and we would definitely stay again. Suggested areas of improvement. A member of our group had an accident caused by the lack of maintenance of the irrigation covers that are in the middle of the walkways. It crumbled when stepped on causing multiple lacerations on their leg. Lack of internet bandwidth to support our group’s needs. Internet in room only usable in the middle of the night. The lack of a cable TV package or any broadcast or alternative TV signal made the televisions unusable. Insufficient water pressure in one of the three bathrooms.
We really enjoyed the three bedrooms suite that accommodated our group well. The staff was friendly and very helpful arranging local affordable transportation for our group. We also enjoyed the large pool. Overall staying property was a great value for what we paid and we would definitely stay again. Suggested areas of improvement. A member of our group had an accident caused by the lack of maintenance of the irrigation covers that are in the middle of the walkways. It crumbled when stepped on causing multiple lacerations on their leg. Lack of internet bandwidth to support our group’s needs. Internet in room only usable in the middle of the night. The lack of a cable TV package or any broadcast or alternative TV signal made the televisions unusable. Insufficient water pressure in one of the three bathrooms.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: aunque algunas habitaciones están bien, muchos informan de olores a humedad, ropa de cama manchada, plagas (escorpiones, cucarachas, hormigas) y piscinas o pasillos mal limpios. El servicio de limpieza se realiza cada 2 o 3 días y puede resultar insuficiente.
Reseñas de huéspedes relacionadas
4
Milady
24 jul 2025
·
Se alojó 4 noches
They don’t change towels and clean every 3 day our bed sheets were dirty and towels they offer breakfast free but you only choose one entry and the rest you pay
They don’t change towels and clean every 3 day our bed sheets were dirty and towels they offer breakfast free but you only choose one entry and the rest you pay
2
Maria
6 nov 2025
·
Se alojó 2 noches
This hotel has false advertising, rooms are very dirty, sheets were smelly and people's hair were all over the bed, I asked for clean ones and they didn't had none... Bathroom was nasty, dirty and smelly. If you are looking for a decent clean place this is not it please trust me on this one.
This hotel has false advertising, rooms are very dirty, sheets were smelly and people's hair were all over the bed, I asked for clean ones and they didn't had none... Bathroom was nasty, dirty and smelly. If you are looking for a decent clean place this is not it please trust me on this one.
2
Pedro
30 sept 2025
·
Se alojó 4 noches
Quarto com cheiro de mofo, aranha gigante logo na porta de entrada, sujeira generalizada
Quarto com cheiro de mofo, aranha gigante logo na porta de entrada, sujeira generalizada
2
Damaris florencia Velasco
17 nov 2025
·
Se alojó 6 noches
Sucio, olor a humedad, la chapa de la puerta no servía, camas duras Nada que ver con las imágenes Pagué recervacion una semana al llegar al hotel me salí y perdí ese dinero el olor a humedad era terrible
Sucio, olor a humedad, la chapa de la puerta no servía, camas duras Nada que ver con las imágenes Pagué recervacion una semana al llegar al hotel me salí y perdí ese dinero el olor a humedad era terrible
4
Irv
2 ago 2025
·
Se alojó 2 noches
Extremely disappointed. Room had some nice features but there is obviously no upkeep or maintenance being done. Sink, faucet, and what looked like a Jacuzzi in the back were completely disgusting. Indoor pool had a rust or mold stain on the steps. Main pool looked like it wasn’t cleaned in weeks, cabana sofa disgustingly dirty. Bed sheets didn’t fit the bed, some were stained, and the comforter looked disgusting. Stove top but no pots or pans to cook with and vey few utensils and cups. The free breakfast basically was the same every day, either two eggs in three different styles, no meats, or two pancakes. If you want anything extra they charge you.
Extremely disappointed. Room had some nice features but there is obviously no upkeep or maintenance being done. Sink, faucet, and what looked like a Jacuzzi in the back were completely disgusting. Indoor pool had a rust or mold stain on the steps. Main pool looked like it wasn’t cleaned in weeks, cabana sofa disgustingly dirty. Bed sheets didn’t fit the bed, some were stained, and the comforter looked disgusting. Stove top but no pots or pans to cook with and vey few utensils and cups. The free breakfast basically was the same every day, either two eggs in three different styles, no meats, or two pancakes. If you want anything extra they charge you.
2
Vanessa
7 jul 2025
·
Se alojó 2 noches
Based on previous reviews and photos, we were excited for our stay while we visited Xcaret park. However, upon arrival to our room, I noticed dirty walls in the hallway with bug residue. I was also disappointed that they assigned us a room on the 1st floor with little privacy. The walls inside our room were also visibly dirty. There was a foul smell coming from our bathroom sink along with small bugs all over the bathroom. There was no hand soap provided and when I asked the staff, they advised using the body soap found in the shower. It was the first time a hotel has not provided hand soap. The floors were dirty and the property has not been maintained. The only pros were that the staff were friendly, the pool was lovely & our booking included a free breakfast. My daughter comments that she is hopeful that this hotel will improve with proper attention.
Based on previous reviews and photos, we were excited for our stay while we visited Xcaret park. However, upon arrival to our room, I noticed dirty walls in the hallway with bug residue. I was also disappointed that they assigned us a room on the 1st floor with little privacy. The walls inside our room were also visibly dirty. There was a foul smell coming from our bathroom sink along with small bugs all over the bathroom. There was no hand soap provided and when I asked the staff, they advised using the body soap found in the shower. It was the first time a hotel has not provided hand soap. The floors were dirty and the property has not been maintained. The only pros were that the staff were friendly, the pool was lovely & our booking included a free breakfast. My daughter comments that she is hopeful that this hotel will improve with proper attention.
6
Jacqueline A
20 nov 2025
·
Se alojó 1 noche
The front desk crew was very kind but the room upon entering we found a GIANT live scorpion and a few large cockroaches, the kids weren’t able to get comfortable after that so we left shortly thereafter. The hotel has so much potential just needs a little TLC in cleaning and upkeep (pest control) the rooms were huge and lots of space, but overall upkeep was iffy and lacking. We would have stayed if the scorpion situation hadn’t happened. The staff was great, and I know we’re in a jungle but try convincing a 3 year old who’s overtired that there’s only those 3 giant bugs in her room and it’s fine to go to sleep.
The front desk crew was very kind but the room upon entering we found a GIANT live scorpion and a few large cockroaches, the kids weren’t able to get comfortable after that so we left shortly thereafter. The hotel has so much potential just needs a little TLC in cleaning and upkeep (pest control) the rooms were huge and lots of space, but overall upkeep was iffy and lacking. We would have stayed if the scorpion situation hadn’t happened. The staff was great, and I know we’re in a jungle but try convincing a 3 year old who’s overtired that there’s only those 3 giant bugs in her room and it’s fine to go to sleep.
2
VIVIANA JARQUIN
31 mar 2024
·
Se alojó 5 noches
Decidí calificar para que otras personas conozcan mi mala experiencia. Durante la estancia encontramos alacranes grandes, cucarachas y chinches. Íbamos con niños, lo cual nos dio temor estar así. El primer día dijeron que fumigarían y limpiarían a detalle la habitación, cuando llegamos en la noche encontramos las camas sin tender y las cucarachas en el mismo lugar. Siguieron apareciendo alacranes. Se disculparon y ofrecieron enmendar la situación pero la situación no mejoró. Es una lástima porque el hotel en si es bonito y la habitación amplia. Ojalá que gerencia sea más consciente y tome con responsabilidad el mantener mayor seguridad y limpieza en las habitaciones. Por mi mala experiencia no volvería a reservar en este lugar.
Decidí calificar para que otras personas conozcan mi mala experiencia. Durante la estancia encontramos alacranes grandes, cucarachas y chinches. Íbamos con niños, lo cual nos dio temor estar así. El primer día dijeron que fumigarían y limpiarían a detalle la habitación, cuando llegamos en la noche encontramos las camas sin tender y las cucarachas en el mismo lugar. Siguieron apareciendo alacranes. Se disculparon y ofrecieron enmendar la situación pero la situación no mejoró. Es una lástima porque el hotel en si es bonito y la habitación amplia. Ojalá que gerencia sea más consciente y tome con responsabilidad el mantener mayor seguridad y limpieza en las habitaciones. Por mi mala experiencia no volvería a reservar en este lugar.
4
Claudia
30 abr 2025
·
Se alojó 2 noches
Hotel muy deteriorado, baño con regadera oxidada, camas no cómodas, no hay servicio de limpieza (o por lo menos en mi habitación no la hubo) y lo peor, el desayuno incluído, de muy mal aspecto y sabor de regular para abajo... Definitivamente no vuelvo a quedarme en el lugar.... 😔 Único rescatable la chica de recepción, una super jovencita q nos recibió a la llegada
Hotel muy deteriorado, baño con regadera oxidada, camas no cómodas, no hay servicio de limpieza (o por lo menos en mi habitación no la hubo) y lo peor, el desayuno incluído, de muy mal aspecto y sabor de regular para abajo... Definitivamente no vuelvo a quedarme en el lugar.... 😔 Único rescatable la chica de recepción, una super jovencita q nos recibió a la llegada
4
Victor
27 ene 2026
·
Se alojó 1 noche
LA HABITACION MUY DESCUIDADA Y SUCIA, HABIA ALACRANES SALIENDO DE LA HABITACION
LA HABITACION MUY DESCUIDADA Y SUCIA, HABIA ALACRANES SALIENDO DE LA HABITACION
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites son amplias e ideales para familias, a menudo con cocinas o distribución dúplex; algunos encuentran las camas firmes. Los problemas recurrentes incluyen aire acondicionado débil o ruidoso, Wi-Fi/TV poco fiables, problemas de fontanería y algunos jacuzzis en la habitación que no funcionan.
Reseñas de huéspedes relacionadas
6
Janet
27 abr 2025
·
Se alojó 7 noches
Likes: Spacious w/ 3 bdrms and 3 bathrooms so a family of 4 could have some time to ourselves, great full kitchen, comfy beds, quiet, easy access to drive, wonderful staff, amazing pool and TV's in every room. Dislikes: Water pressure in one of the bathrooms was poor so it was not usable even after we fixed it a few times. Internet connection was off and on and better in some rooms than others, we weren't able to watch TV in the main bedroom, and a few of the remote controls did not have a volume button; there was a few insects we had to kill, ants galore in the kitchen. Lastly, we could not use the pool in the room since it was rusting, old bandaid found in it and we could see film build-up on the top of the pool. Thank you Casa Kaoba for having us.
Likes: Spacious w/ 3 bdrms and 3 bathrooms so a family of 4 could have some time to ourselves, great full kitchen, comfy beds, quiet, easy access to drive, wonderful staff, amazing pool and TV's in every room. Dislikes: Water pressure in one of the bathrooms was poor so it was not usable even after we fixed it a few times. Internet connection was off and on and better in some rooms than others, we weren't able to watch TV in the main bedroom, and a few of the remote controls did not have a volume button; there was a few insects we had to kill, ants galore in the kitchen. Lastly, we could not use the pool in the room since it was rusting, old bandaid found in it and we could see film build-up on the top of the pool. Thank you Casa Kaoba for having us.
8
Dora
16 may 2023
·
Se alojó 5 noches
Staff was very helpful. Rooms are spacious, air conditioned. The interior could use some touch ups. The hotel is located on a busy road, not walking distance to any attractions, so need to take taxi everywhere.
Staff was very helpful. Rooms are spacious, air conditioned. The interior could use some touch ups. The hotel is located on a busy road, not walking distance to any attractions, so need to take taxi everywhere.
8
Rosario
30 jul 2023
·
Se alojó 3 noches
It’s a nice hotel but the beds are small for a suite
It’s a nice hotel but the beds are small for a suite
4
TIAN
11 abr 2024
·
Se alojó 2 noches
Sometimes you may see angry customer rate a hotel because they are angry. I must say, this hotel has a good value and good potential, but I get a room with a bad lock which makes my stay not pleasant. I\'m not angry about my stay, but I do hope they can fix the room so they will get a better rating from future customer. I\'m really satisfied with: 1. The property looks beautiful, great landscape. 2. The staff is friendly and really trying to help. 3. Great value. 4. Strong AC. 5. Free buffet breakfast. Unpleasant things: 1. The key in room 205 won\'t open until you tried really hard. It\'s a lottery, I will say if you try to unlock it 20 times you may get a lucky chance to open the door. The more urgent you want to open the door it will not open, it\'s a psychology thing, it\'s frustrated. We can\'t change room because full occupancy. It\'s horrible since the door auto-lock, you really don\'t have a peace of mind. Super in convenient and I never see this before. This feels sad especially you travel aboard (in which you worry about safety). 2. This hotel is by hwy 307, no other restaurant near by. Hotel restaurant has bland "Italian" food (over priced). 3. No uber. Call taxi cost MX350 to downtown. 4. Blanket and sheet really worn out. The steps in room is potential safety hazard. 5. No wine promised by Expedia member. The staff first say they don\'t have wine but can give us other drink. But then they never offer the drink to us. (less a problem, but sketchy) 6. No towel hanger.
Sometimes you may see angry customer rate a hotel because they are angry. I must say, this hotel has a good value and good potential, but I get a room with a bad lock which makes my stay not pleasant. I\'m not angry about my stay, but I do hope they can fix the room so they will get a better rating from future customer. I\'m really satisfied with: 1. The property looks beautiful, great landscape. 2. The staff is friendly and really trying to help. 3. Great value. 4. Strong AC. 5. Free buffet breakfast. Unpleasant things: 1. The key in room 205 won\'t open until you tried really hard. It\'s a lottery, I will say if you try to unlock it 20 times you may get a lucky chance to open the door. The more urgent you want to open the door it will not open, it\'s a psychology thing, it\'s frustrated. We can\'t change room because full occupancy. It\'s horrible since the door auto-lock, you really don\'t have a peace of mind. Super in convenient and I never see this before. This feels sad especially you travel aboard (in which you worry about safety). 2. This hotel is by hwy 307, no other restaurant near by. Hotel restaurant has bland "Italian" food (over priced). 3. No uber. Call taxi cost MX350 to downtown. 4. Blanket and sheet really worn out. The steps in room is potential safety hazard. 5. No wine promised by Expedia member. The staff first say they don\'t have wine but can give us other drink. But then they never offer the drink to us. (less a problem, but sketchy) 6. No towel hanger.
6
Krista
2 feb 2025
·
Se alojó 1 noche
The room had a bad odor and is outdated. Does not match the photos! The a/c in the room was broken, it wouldnt allow the temp to be adjusted and made a loud noise.The location is not nearly as close to the beach or 5th ave. as it says. Disappointing
The room had a bad odor and is outdated. Does not match the photos! The a/c in the room was broken, it wouldnt allow the temp to be adjusted and made a loud noise.The location is not nearly as close to the beach or 5th ave. as it says. Disappointing
10
Claudia
19 abr 2025
·
Se alojó 1 noche
Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs.
Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs.
8
Bharat
11 abr 2024
·
Se alojó 1 noche
Air condition was very slow and noisy. Bathroom did not have light. Drain was backing up and smelly in upper room master bathroom.
Air condition was very slow and noisy. Bathroom did not have light. Drain was backing up and smelly in upper room master bathroom.
10
Mayra
19 feb 2025
·
Se alojó 4 noches
The room was more than i expected very large and comfortable. There was no access to the rooms from anywhere but the lobby and parking was far so if I needed something from my vehicle I had to walk a fair quarter mile.
The room was more than i expected very large and comfortable. There was no access to the rooms from anywhere but the lobby and parking was far so if I needed something from my vehicle I had to walk a fair quarter mile.
10
Aminta E
21 dic 2023
·
Se alojó 1 noche
It was better than expected, it has everything you can possibly need, rooms are super specious, 2 bathrooms, a mini kitchen and a specious living room with a couch, front desk service was outstanding, they explained every single detail, someone will help you with your bags, pool was very nice and comes with free breakfast (super good buffet type and friendly staff).
It was better than expected, it has everything you can possibly need, rooms are super specious, 2 bathrooms, a mini kitchen and a specious living room with a couch, front desk service was outstanding, they explained every single detail, someone will help you with your bags, pool was very nice and comes with free breakfast (super good buffet type and friendly staff).
8
Jonathan
28 jun 2025
·
Se alojó 2 noches
We really enjoyed the three bedrooms suite that accommodated our group well. The staff was friendly and very helpful arranging local affordable transportation for our group. We also enjoyed the large pool. Overall staying property was a great value for what we paid and we would definitely stay again. Suggested areas of improvement. A member of our group had an accident caused by the lack of maintenance of the irrigation covers that are in the middle of the walkways. It crumbled when stepped on causing multiple lacerations on their leg. Lack of internet bandwidth to support our group’s needs. Internet in room only usable in the middle of the night. The lack of a cable TV package or any broadcast or alternative TV signal made the televisions unusable. Insufficient water pressure in one of the three bathrooms.
We really enjoyed the three bedrooms suite that accommodated our group well. The staff was friendly and very helpful arranging local affordable transportation for our group. We also enjoyed the large pool. Overall staying property was a great value for what we paid and we would definitely stay again. Suggested areas of improvement. A member of our group had an accident caused by the lack of maintenance of the irrigation covers that are in the middle of the walkways. It crumbled when stepped on causing multiple lacerations on their leg. Lack of internet bandwidth to support our group’s needs. Internet in room only usable in the middle of the night. The lack of a cable TV package or any broadcast or alternative TV signal made the televisions unusable. Insufficient water pressure in one of the three bathrooms.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos elogian al personal amable y atento, pero el servicio puede ser inconsistente, con una recepción lenta o poco servicial, retrasos en el check-in y una mala respuesta a las solicitudes o los reembolsos.
Reseñas de huéspedes relacionadas
2
José Luis
20 sept 2025
·
Se alojó 3 noches
Las habitaciones huelen muy mal, al aire acondicionado le falta servicio de limpieza, la verdad no es nada recomendable, un familiar le afecto el ambiente y solicite el reembolso para irme a otro Hotel y el gerente extranjero grotescamente comentó que no hacía reembolsos porque las políticas del hotel las ponía el NADA RECOMENDABLE ESE HOTEL
Las habitaciones huelen muy mal, al aire acondicionado le falta servicio de limpieza, la verdad no es nada recomendable, un familiar le afecto el ambiente y solicite el reembolso para irme a otro Hotel y el gerente extranjero grotescamente comentó que no hacía reembolsos porque las políticas del hotel las ponía el NADA RECOMENDABLE ESE HOTEL
2
Jorge
21 jul 2025
·
Se alojó 2 noches
The property did not have water my whole stay and even they knew about it when I did the check in, I wasn't informed. I contacted Hotels.com during my stay and told them about the situation and they said they will reach out to the property in order to have a refund. Until this day the hotel didn't answer the calls or reply to any email. I asked Hotels.com about the refund and they didn't want to help because "the property didn't answer the calls or emails". I needed to escalate the situation to upper management to get inly a partial refund. Terrible experience from both sides.
The property did not have water my whole stay and even they knew about it when I did the check in, I wasn't informed. I contacted Hotels.com during my stay and told them about the situation and they said they will reach out to the property in order to have a refund. Until this day the hotel didn't answer the calls or reply to any email. I asked Hotels.com about the refund and they didn't want to help because "the property didn't answer the calls or emails". I needed to escalate the situation to upper management to get inly a partial refund. Terrible experience from both sides.
4
Maribel
21 jun 2024
·
Se alojó 2 noches
We checked in right on time but we waited for 2 hour to get in the rooms wasn't ready no very convenient and in our room it was a leak in one of the rooms they make us to moved to an other area not good
We checked in right on time but we waited for 2 hour to get in the rooms wasn't ready no very convenient and in our room it was a leak in one of the rooms they make us to moved to an other area not good
8
daniel
30 abr 2024
·
Se alojó 1 noche
The manager was excellent. He had great attitude and was service orientated. The rest of the staff was very accommodating as well!!!
The manager was excellent. He had great attitude and was service orientated. The rest of the staff was very accommodating as well!!!
10
Bob
14 nov 2025
·
Se alojó 1 noche
Courteous staff. Helpful for English speakers. And breakfast, too!
Courteous staff. Helpful for English speakers. And breakfast, too!
4
arturo iram
29 ene 2023
·
Se alojó 1 noche
El servio de check in fue pésimo , tenia dos reservas 2 suites presidenciales y llegamos antes de las 2 esperamos a las 3 que es la hora indicada para el check in y el servicio de check in me dieron una habitación hasta las 4 pm y las camas sin vestir a mdio limpiar y la segunda habitación me la dieron hasta las 6 pm increoble y aparte me están cobrando lo de un check out que yo requerí pero por su mala atención deberían de justificarla pero bueno lo pagaré como cliente cumplire y ademas el ínternet no funciona esta pésima la señal el jacuzzi de las habitaciones no funciona los yets
El servio de check in fue pésimo , tenia dos reservas 2 suites presidenciales y llegamos antes de las 2 esperamos a las 3 que es la hora indicada para el check in y el servicio de check in me dieron una habitación hasta las 4 pm y las camas sin vestir a mdio limpiar y la segunda habitación me la dieron hasta las 6 pm increoble y aparte me están cobrando lo de un check out que yo requerí pero por su mala atención deberían de justificarla pero bueno lo pagaré como cliente cumplire y ademas el ínternet no funciona esta pésima la señal el jacuzzi de las habitaciones no funciona los yets
10
Jose
28 may 2025
·
Se alojó 1 noche
Friendly staff. Love the property decorations and garden and the best for us is that if are 5 in your family they can stay all together in the same room (they're big!!) Breakfast is good. Easy Check in and check out. If you need to message the hotel they will answer and help you. We'll be back and of course we recommend.
Friendly staff. Love the property decorations and garden and the best for us is that if are 5 in your family they can stay all together in the same room (they're big!!) Breakfast is good. Easy Check in and check out. If you need to message the hotel they will answer and help you. We'll be back and of course we recommend.
10
Manuel
2 dic 2024
·
Se alojó 3 noches
Great check in staff very knowledgeable and friendly very professional.
Great check in staff very knowledgeable and friendly very professional.
4
Javier
11 nov 2025
·
Se alojó 3 noches
Bad service, poor amenities and the breakfast was awful.
Bad service, poor amenities and the breakfast was awful.
2
Quentin
13 ene 2025
·
Se alojó 1 noche
No communication from front desk.
No communication from front desk.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Lo mejor es para visitar los parques Xcaret; el hotel está situado a lo largo de la Autopista 307, fuera del centro de Playa del Carmen, por lo que normalmente se necesita un coche o un taxi. Se siente tranquilo por dentro, aunque algunos señalan el ruido del tráfico alrededor de la piscina.
Reseñas de huéspedes relacionadas
8
Dora
16 may 2023
·
Se alojó 5 noches
Staff was very helpful. Rooms are spacious, air conditioned. The interior could use some touch ups. The hotel is located on a busy road, not walking distance to any attractions, so need to take taxi everywhere.
Staff was very helpful. Rooms are spacious, air conditioned. The interior could use some touch ups. The hotel is located on a busy road, not walking distance to any attractions, so need to take taxi everywhere.
10
Alan Mercado
30 jul 2025
·
Se alojó 2 noches
Antes era un motel "Chocolate", está afuera de la ciudad y no pasa el colectivo, hay que caminar bastante para llegar a la parada del camión. La propiedad está muy bien distribuida, tiene una alberca bastante grande, todo es muy limpio y bonito, solo la ubicación es la que no es agradable
Antes era un motel "Chocolate", está afuera de la ciudad y no pasa el colectivo, hay que caminar bastante para llegar a la parada del camión. La propiedad está muy bien distribuida, tiene una alberca bastante grande, todo es muy limpio y bonito, solo la ubicación es la que no es agradable
10
Rocio
21 jul 2025
·
Se alojó 3 noches
Excelente ubicación para todos los parques
Excelente ubicación para todos los parques
10
Denise
5 ene 2025
·
Se alojó 10 noches
Wonderful boutique hotel with attentive staff, close to theme parks and easily accessed via the main highway.
Wonderful boutique hotel with attentive staff, close to theme parks and easily accessed via the main highway.
6
Krista
2 feb 2025
·
Se alojó 1 noche
The room had a bad odor and is outdated. Does not match the photos! The a/c in the room was broken, it wouldnt allow the temp to be adjusted and made a loud noise.The location is not nearly as close to the beach or 5th ave. as it says. Disappointing
The room had a bad odor and is outdated. Does not match the photos! The a/c in the room was broken, it wouldnt allow the temp to be adjusted and made a loud noise.The location is not nearly as close to the beach or 5th ave. as it says. Disappointing
8
Viridiana Rodriguez
5 mar 2025
·
Se alojó 7 noches
Close to parks. Safe location.
Close to parks. Safe location.
10
Claudia
19 abr 2025
·
Se alojó 1 noche
Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs.
Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs.
8
Luisa
28 nov 2024
·
Se alojó 5 noches
If your going to visit xcaret parks location is perfect!! main plaza for shopping 15 min in a vehicle !! …. Breakfast starts at 8 am . Pet friendly !
If your going to visit xcaret parks location is perfect!! main plaza for shopping 15 min in a vehicle !! …. Breakfast starts at 8 am . Pet friendly !
8
MARIA A
12 jun 2023
·
Se alojó 3 noches
It's a nice quiet area. Very close to Xcaret and Xplor. Pool is very nice and opened until 12 staff was nice too!
It's a nice quiet area. Very close to Xcaret and Xplor. Pool is very nice and opened until 12 staff was nice too!
8
Thomas
27 abr 2025
·
Se alojó 3 noches
Nice rooms/suite. Always Need a car o get anywhere. Beach Not reachable by foot or bicycle.
Nice rooms/suite. Always Need a car o get anywhere. Beach Not reachable by foot or bicycle.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad del desayuno y del restaurante varía: muchos lo consideran básico, repetitivo o insípido con un servicio lento, aunque algunos dicen que está bien. El servicio comienza a las 8 a.m. y, a veces, los platos de la carta no están disponibles.
Reseñas de huéspedes relacionadas
6
DALILA
18 ago 2025
·
Se alojó 2 noches
Muy decepcionante esta visita, el desayuno de nuestra visita 2024, el cual consistió en desayuno bufete, variado y sustancioso el cual , dejó unas expectativas altas. Por este motivo reservamos nuevamente. Tristemente la atención, alimento muy feos sin sabor, además de mínimo. Es decir ni mis hijas menores, quedaron satisfechas con la porción raquítica e insípida que les dieron (no hubo fotos por lo triste, que había para mostrar)
Muy decepcionante esta visita, el desayuno de nuestra visita 2024, el cual consistió en desayuno bufete, variado y sustancioso el cual , dejó unas expectativas altas. Por este motivo reservamos nuevamente. Tristemente la atención, alimento muy feos sin sabor, además de mínimo. Es decir ni mis hijas menores, quedaron satisfechas con la porción raquítica e insípida que les dieron (no hubo fotos por lo triste, que había para mostrar)
8
José Alberto
22 sept 2025
·
Se alojó 2 noches
Habitacion amplia, limpia, excelente. Personal muy amable y atentos. Cuenta con estacionamiento y su alberca esta muy bonita. Lo unico que falta plr mejorar es el servicio de restaurante, comida c poco sabor y falta de complementos, salsas, etc.
Habitacion amplia, limpia, excelente. Personal muy amable y atentos. Cuenta con estacionamiento y su alberca esta muy bonita. Lo unico que falta plr mejorar es el servicio de restaurante, comida c poco sabor y falta de complementos, salsas, etc.
8
jacques
21 may 2025
·
Se alojó 2 noches
Deberían de mejorar las opciones del desayuno
Deberían de mejorar las opciones del desayuno
8
Veronica
15 feb 2023
·
Se alojó 4 noches
It felt like we were in a resort. The two floor suite was comfortable. Didn’t like not having internet or English caption. The pool was big but the tree over it should be cut so it doesn’t dirty the pool as much. The breakfast option should have more variety.
It felt like we were in a resort. The two floor suite was comfortable. Didn’t like not having internet or English caption. The pool was big but the tree over it should be cut so it doesn’t dirty the pool as much. The breakfast option should have more variety.
8
Susan D
21 abr 2023
·
Se alojó 4 noches
People were great! Breakfast was not great. Room was good.
People were great! Breakfast was not great. Room was good.
6
Blanca A
13 ago 2025
·
Se alojó 6 noches
Food service is not good and
Food service is not good and
6
Zuleyhm
30 dic 2025
·
Se alojó 1 noche
Amenities were scarce and the breakfast was too.
Amenities were scarce and the breakfast was too.
8
Daphne
27 ago 2024
·
Se alojó 4 noches
Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.
Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.
4
Javier
11 nov 2025
·
Se alojó 3 noches
Bad service, poor amenities and the breakfast was awful.
Bad service, poor amenities and the breakfast was awful.
8
Debra
29 nov 2025
·
Se alojó 1 noche
I have stayed here several times the last few years. because it is very convenient. Clean, modern, great pool, staff are very plesant. I will stay here again when in need to. My only constant disappointment is the food. It won't make you sick but nothing is tasty or thoughtful. Honestly, the kitchen has no training or interest in food preperation.
I have stayed here several times the last few years. because it is very convenient. Clean, modern, great pool, staff are very plesant. I will stay here again when in need to. My only constant disappointment is the food. It won't make you sick but nothing is tasty or thoughtful. Honestly, the kitchen has no training or interest in food preperation.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Daniel Moisés
15 sept 2026
·
Se alojó 1 noche
Es cierto que el Hotel está algo descuidado, en 2022 fue la última vez que vine y ya no se ve como antes, esperemos que se pueda recuperar, pero el servicio y todo lo que nos ofreció fue muy bueno y el trato del personal igual muy bueno.
Es cierto que el Hotel está algo descuidado, en 2022 fue la última vez que vine y ya no se ve como antes, esperemos que se pueda recuperar, pero el servicio y todo lo que nos ofreció fue muy bueno y el trato del personal igual muy bueno.
10
Erika Citlally
14 sept 2026
·
Se alojó 1 noche
Muy bien, excelente yo volvería nuevamente
Muy bien, excelente yo volvería nuevamente
6
Martha
23 ago 2026
·
Se alojó 2 noches
No habia agua caliente , jabón en lavabos ni toallas dw manos cuando llegamos
No habia agua caliente , jabón en lavabos ni toallas dw manos cuando llegamos
10
Carlos
11 ago 2026
·
Se alojó 1 noche
Habitaciones amplias y excelente ubicacion
Habitaciones amplias y excelente ubicacion
10
Carlos
11 ago 2026
·
Se alojó 1 noche
Buena relación precio calidad. Excelente ubicacion si tienes interés de ir a los parques de xcaret u otros puntos de interés o de igual manera si solo estas de paso. Habitaciones amplias, personal amable
Buena relación precio calidad. Excelente ubicacion si tienes interés de ir a los parques de xcaret u otros puntos de interés o de igual manera si solo estas de paso. Habitaciones amplias, personal amable
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-18: 36.81214674110413USD
- 2026-10-19: 36.38147087802887USD
- 2026-10-20: 36.82818211154938USD
- 2026-10-21: 37.19231311511994USD
- 2026-10-22: 36.43776389636994USD
- 2026-10-23: 36.243724346923834USD
- 2026-10-24: 36.62882599925995USD
- 2026-10-25: 28.551651822853092USD
- 2026-10-26: 36.58964794349671USD
- 2026-10-27: 36.656818280982975USD
- 2026-10-28: 41.46448624076844USD
- 2026-10-29: 36.75566093845368USD
- 2026-10-30: 43.300718230819705USD
- 2026-10-31: 43.38004254798889USD
- 2026-11-01: 42.10125281467438USD
- 2026-11-02: 42.711976370429994USD
- 2026-11-03: 42.144415079498295USD
- 2026-11-04: 38.302943521499635USD
- 2026-11-05: 38.914369668960575USD
- 2026-11-06: 39.02262448482514USD
- 2026-11-07: 39.02262448482514USD
- 2026-11-08: 38.914369668960575USD
- 2026-11-09: 41.5015222486496USD
- 2026-11-10: 38.98670234184266USD
- 2026-11-11: 38.914369668960575USD
- 2026-11-12: 39.02262448482514USD
- 2026-11-13: 38.914369668960575USD
- 2026-11-14: 39.02262448482514USD
- 2026-11-15: 44.81130753364563USD
- 2026-11-16: 39.02262448482514USD
- 2026-11-17: 39.02262448482514USD
- 2026-11-18: 39.02262448482514USD
- 2026-11-19: 38.914369668960575USD
- 2026-11-20: 38.98670234184266USD
- 2026-11-21: 38.98670234184266USD
- 2026-11-22: 40.93537470932007USD
- 2026-11-23: 40.74106097774506USD
- 2026-11-24: 40.74106097774506USD
- 2026-11-25: 38.98670234184266USD
- 2026-11-26: 40.74106097774506USD
- 2026-11-27: 39.02262448482514USD
- 2026-11-28: 40.74106097774506USD
- 2026-11-29: 40.74106097774506USD
- 2026-11-30: 40.3740253572464USD
- 2026-12-01: 40.51751686077118USD
- 2026-12-02: 40.596438472938544USD
- 2026-12-03: 40.53595132484436USD
- 2026-12-04: 33.45510359573365USD
- 2026-12-05: 39.02262448482514USD
- 2026-12-06: 38.914369668960575USD
- 2026-12-07: 40.74106097774506USD
- 2026-12-08: 38.914369668960575USD
- 2026-12-09: 38.18889232406617USD
- 2026-12-10: 40.44958823833466USD
- 2026-12-11: 38.914369668960575USD
- 2026-12-12: 38.98670234184266USD
- 2026-12-13: 40.74106097774506USD
- 2026-12-14: 39.502408937644965USD
- 2026-12-15: 39.02262448482514USD
- 2026-12-16: 38.98670234184266USD
- 2026-12-17: 39.02262448482514USD
- 2026-12-18: 44.733743979835516USD
Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Si tienes previsto llegar después de las 23:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a los menores de hasta 10 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes. Es posible que los niños no disfruten del desayuno gratuito.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas. Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Depósito por mascotas: 1000 MXN por estancia.
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Spa y centro de bienestar
Comidas para llevar
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito
Servicios
Mostrador turístico
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Piscina infantil
Piscina al aire libre
Música en directo
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza