Casa Kaoba Hotel & Suites
US$ 30
/ noite
Média para outubro
Preços para Casa Kaoba Hotel & Suites
Selecione datas para ver preços e disponibilidade
US$ 30
/ noite
Média para outubro
Média de preços por mês
Em Casa Kaoba Hotel & Suites, a diária custa em média US$ 30 no mês mais barato (outubro) e US$ 50 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 48 |
| fevereiro | US$ 50 |
| março | US$ 37 |
| abril | US$ 32 |
| maio | US$ 32 |
| junho | US$ 31 |
| julho | US$ 36 |
| agosto | US$ 36 |
| setembro | US$ 41 |
| outubro | US$ 30 |
| novembro | US$ 34 |
| dezembro | US$ 46 |
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out. · US$ 30
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Mais caro: fevereiro (aprox. US$ 50)
Mais barato: outubro (aprox. US$ 30)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens. Este hotel oferece comodidades como Wi-Fi de cortesia, assistência com excursões/ingressos e salão de banquetes.
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens. Este hotel oferece comodidades como Wi-Fi de cortesia, assistência com excursões/ingressos e salão de banquetes.
Comodidades
As comodidades presentes incluem balcão de recepção 24 horas e armazenamento para bagagem. Hotel possui um espaço de 190 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Playa del Carmen. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis sem manobrista está disponível no local.
Jantar
Experimente as deliciosas opções de almoço ou jantar no Ceiba Negra, o restaurante deste hotel, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Café da manhã continental grátis é servido diariamente, entre 8h e meio-dia.
Quartos
Sinta-se em casa em um de nossos 39 quartos com ar-condicionado e TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiros apresentam chuveiros, produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres e ventiladores de teto.
Localização
Em Playa del Carmen, Casa Kaoba Hotel & Suites fica a apenas 4 minutos de carro de Parque Temático Xplor e a 8 minutos de Parque Temático Ecológico Xcaret. Este hotel com spa fica a 7,5 km de Praia principal de Playa del Carmen e a 5,6 km de Terminal Punta Venado.
Lugares próximos
Parque Temático Xplor(1.4 milhas)
Centro Comercial Centro Maya(1.4 milhas)
Praia de Playacar(1.8 milhas)
Playacar Golf Club(1.9 milhas)
Ciclovia no Paseo Xaman-Ha(1.9 milhas)
Río Secreto(2.2 milhas)
Parque Xenses(2.2 milhas)
Mahi Golf Course(2.4 milhas)
Plaza Paraiso(2.5 milhas)
Museu de Arte Popular Mexicana(2.5 milhas)
Aviario Xaman Ha(2.5 milhas)
Paseo del Carmen(2.6 milhas)
Parque Temático Ecológico Xcaret(2.7 milhas)
Ruínas Maias de Playacar(2.7 milhas)
Quinta Avenida(2.7 milhas)
Aeroporto Internacional de Cozumel (CZM)(18.8 milhas)
Aeroporto Internacional de Cancún (CUN)(38.6 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Localização
Carretera Federal Playa Tulum Mza 329 Lote 9 Ejido, Playa del Carmen, Estado de Quintana Roo, México
Parque Temático Xplor (1.4 milhas)
Centro Comercial Centro Maya (1.4 milhas)
Praia de Playacar (1.8 milhas)
Playacar Golf Club (1.9 milhas)
Ciclovia no Paseo Xaman-Ha (1.9 milhas)
Río Secreto (2.2 milhas)
Opções de quarto
13
Suíte, várias camas
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
Acomoda 5
Ar condicionadoWi-Fi (gratuito)Kitchenette
8
Quarto casal standard, sacada
Detalhes do quarto
2 Camas De Casal
Acomoda 4
VarandaVaranda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
11
Suíte
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Kitchenette
37
Suíte presidencial
Detalhes do quarto
1 Cama De Casal Extragrande
e 4× Camas De Casal Grandes
Ar condicionadoWi-Fi (gratuito)Kitchenette
10
Quarto standard
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
8
Suíte júnior
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 3
Ar condicionadoWi-Fi (gratuito)KitchenettePiscina de mergulho
Avaliações dos hóspedes sobre Casa Kaoba Hotel & Suites
8
Bom
Com base em 1.226 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Casa Kaoba Hotel & Suites, viajantes destacam suítes espaçosas e ideais para famílias, uma piscina grande e funcionários atenciosos, com um bom custo-benefício especialmente para quem visita os parques Xcaret próximos; a localização é tranquila, mas fora do centro de Playa del Carmen e mais acessível de carro.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Casa Kaoba Hotel & Suites, viajantes destacam suítes espaçosas e ideais para famílias, uma piscina grande e funcionários atenciosos, com um bom custo-benefício especialmente para quem visita os parques Xcaret próximos; a localização é tranquila, mas fora do centro de Playa del Carmen e mais acessível de carro.
No entanto, as avaliações mencionam frequentemente inconsistências na limpeza e manutenção, incluindo odores de mofo, pragas, móveis desgastados e interrupções ocasionais no fornecimento de água ou água quente. O café da manhã e o restaurante no local são comumente descritos como limitados ou sem graça, com serviço lento ou irregular. No geral, espere hospedagens espaçosas e com bom custo-benefício perto dos parques, mas planeje refeições simples e manutenção variável.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes gostam da piscina grande e das áreas de jardim, mas a manutenção é inconsistente; vários mencionam água turva, folhas ou jacuzzis fora de serviço/frios. Há estacionamento disponível e a propriedade aceita animais de estimação.
Avaliações dos hóspedes relacionadas
10
Erika
18 de mai. de 2025
·
Hospedou-se por 3 noites
Solo sugeriría limpiar mas seguido la alberca, todo lo demas estuvo super, muchas gracias
Solo sugeriría limpiar mas seguido la alberca, todo lo demas estuvo super, muchas gracias
10
Fabiola
24 de jun. de 2023
·
Simple hotel close enough to Xcaret and Xenses. Kitchen and half bathroom down stairs and bedroom with full bathroom upstairs. Bed I stayed at was hard. Big swimming pool but dirty. You need to take u turns to get there, on busy highway.
Simple hotel close enough to Xcaret and Xenses. Kitchen and half bathroom down stairs and bedroom with full bathroom upstairs. Bed I stayed at was hard. Big swimming pool but dirty. You need to take u turns to get there, on busy highway.
10
agueda
12 de abr. de 2023
·
Hospedou-se por 3 noites
A pie de carretera, y tranquilo el interior, servicio del establecimiento de calidad, amplia las habitaciones alberca grande estacionamiento, restaurante comida muy buena precio muy bien, tiendita con snacks a buen precio, personal atento en General excelente mi experiencia
A pie de carretera, y tranquilo el interior, servicio del establecimiento de calidad, amplia las habitaciones alberca grande estacionamiento, restaurante comida muy buena precio muy bien, tiendita con snacks a buen precio, personal atento en General excelente mi experiencia
8
Luis
18 de mar. de 2025
·
Hospedou-se por 1 noite
I like that they are pet friendly, and have a quiet and lovely place.
I like that they are pet friendly, and have a quiet and lovely place.
6
VANIA
30 de dez. de 2025
·
Hospedou-se por 2 noites
Estacionamento acessível , boa conectividade com as estradas , longe da cidade . O prédio precisa de cuidado, limpeza e manutenção. Nosso quarto não foi limpo, e no café faltaram duas opções que estavam previstas no menu . A piscina estava com muitas folhas , bem como toda a área comum. Os corredores dos quartos não eram varridos .
Estacionamento acessível , boa conectividade com as estradas , longe da cidade . O prédio precisa de cuidado, limpeza e manutenção. Nosso quarto não foi limpo, e no café faltaram duas opções que estavam previstas no menu . A piscina estava com muitas folhas , bem como toda a área comum. Os corredores dos quartos não eram varridos .
2
Silvia
3 de mai. de 2023
·
Hospedou-se por 3 noites
This hotel is not in the town of playa Del Carmen it’s a little ways out, you need a vehicle or a taxi to get to town. The girl at the front desk was not friendly at all, and seemed annoyed every time I asked her a question, the pool water seemed murky, and the hotel is also on a really busy main road so you can hear all the traffic while you’re at the pool. The restaurant staff were friendly however the food was not the greatest our hamburgers were under cooked, and since we were not close to any other restaurants we had no choice but to get food at the hotel. We were going to stay 3 days, but only lasted a few hours. I cannot rate the rooms as I did not see them, we were travelling with 3 kids who were tired, but the girl at the front desk said we couldn’t check in early so we had to wait around there for 4 hours, but that is completely my fault it’s standard that check in is at 3 pm for any hotel but also most hotels make an effort to do an early check in. I am a frequent traveller and had never experienced such horrible customer service.
This hotel is not in the town of playa Del Carmen it’s a little ways out, you need a vehicle or a taxi to get to town. The girl at the front desk was not friendly at all, and seemed annoyed every time I asked her a question, the pool water seemed murky, and the hotel is also on a really busy main road so you can hear all the traffic while you’re at the pool. The restaurant staff were friendly however the food was not the greatest our hamburgers were under cooked, and since we were not close to any other restaurants we had no choice but to get food at the hotel. We were going to stay 3 days, but only lasted a few hours. I cannot rate the rooms as I did not see them, we were travelling with 3 kids who were tired, but the girl at the front desk said we couldn’t check in early so we had to wait around there for 4 hours, but that is completely my fault it’s standard that check in is at 3 pm for any hotel but also most hotels make an effort to do an early check in. I am a frequent traveller and had never experienced such horrible customer service.
4
Irv
2 de ago. de 2025
·
Hospedou-se por 2 noites
Extremely disappointed. Room had some nice features but there is obviously no upkeep or maintenance being done. Sink, faucet, and what looked like a Jacuzzi in the back were completely disgusting. Indoor pool had a rust or mold stain on the steps. Main pool looked like it wasn’t cleaned in weeks, cabana sofa disgustingly dirty. Bed sheets didn’t fit the bed, some were stained, and the comforter looked disgusting. Stove top but no pots or pans to cook with and vey few utensils and cups. The free breakfast basically was the same every day, either two eggs in three different styles, no meats, or two pancakes. If you want anything extra they charge you.
Extremely disappointed. Room had some nice features but there is obviously no upkeep or maintenance being done. Sink, faucet, and what looked like a Jacuzzi in the back were completely disgusting. Indoor pool had a rust or mold stain on the steps. Main pool looked like it wasn’t cleaned in weeks, cabana sofa disgustingly dirty. Bed sheets didn’t fit the bed, some were stained, and the comforter looked disgusting. Stove top but no pots or pans to cook with and vey few utensils and cups. The free breakfast basically was the same every day, either two eggs in three different styles, no meats, or two pancakes. If you want anything extra they charge you.
6
Buddy
15 de jan. de 2024
·
Hospedou-se por 2 noites
Liked pet friendly. Didn’t like double beds when I booked queen beds. Very cramped. Hotel did not appear full but no room upgrade and room was directly across from the pool and restaurant making it rather noisy. Hot tub not working.
Liked pet friendly. Didn’t like double beds when I booked queen beds. Very cramped. Hotel did not appear full but no room upgrade and room was directly across from the pool and restaurant making it rather noisy. Hot tub not working.
10
Nely
25 de jan. de 2025
·
Hospedou-se por 2 noites
Great for the value. If you’re looking for a budget friendly stay that’s still nice, this is your place. The staff was friendly, the property is visibly older, but well kept. My only complaint is that the beds are stiff and uncomfortable, but for the value, it’s expected. They had 2 small private jacuzzis in the pool area that you can reserve, so that was a nice Surprise. Also, a small breakfast is included! Again, really great for the value.
Great for the value. If you’re looking for a budget friendly stay that’s still nice, this is your place. The staff was friendly, the property is visibly older, but well kept. My only complaint is that the beds are stiff and uncomfortable, but for the value, it’s expected. They had 2 small private jacuzzis in the pool area that you can reserve, so that was a nice Surprise. Also, a small breakfast is included! Again, really great for the value.
8
Jonathan
28 de jun. de 2025
·
Hospedou-se por 2 noites
We really enjoyed the three bedrooms suite that accommodated our group well. The staff was friendly and very helpful arranging local affordable transportation for our group. We also enjoyed the large pool. Overall staying property was a great value for what we paid and we would definitely stay again. Suggested areas of improvement. A member of our group had an accident caused by the lack of maintenance of the irrigation covers that are in the middle of the walkways. It crumbled when stepped on causing multiple lacerations on their leg. Lack of internet bandwidth to support our group’s needs. Internet in room only usable in the middle of the night. The lack of a cable TV package or any broadcast or alternative TV signal made the televisions unusable. Insufficient water pressure in one of the three bathrooms.
We really enjoyed the three bedrooms suite that accommodated our group well. The staff was friendly and very helpful arranging local affordable transportation for our group. We also enjoyed the large pool. Overall staying property was a great value for what we paid and we would definitely stay again. Suggested areas of improvement. A member of our group had an accident caused by the lack of maintenance of the irrigation covers that are in the middle of the walkways. It crumbled when stepped on causing multiple lacerations on their leg. Lack of internet bandwidth to support our group’s needs. Internet in room only usable in the middle of the night. The lack of a cable TV package or any broadcast or alternative TV signal made the televisions unusable. Insufficient water pressure in one of the three bathrooms.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é inconsistente: enquanto alguns quartos estão bons, muitos relatam odores de mofo, roupas de cama manchadas, pragas (escorpiões, baratas, formigas) e piscinas ou corredores mal limpos. A arrumação é feita a cada 2–3 dias e pode parecer insuficiente.
Avaliações dos hóspedes relacionadas
4
Milady
24 de jul. de 2025
·
Hospedou-se por 4 noites
They don’t change towels and clean every 3 day our bed sheets were dirty and towels they offer breakfast free but you only choose one entry and the rest you pay
They don’t change towels and clean every 3 day our bed sheets were dirty and towels they offer breakfast free but you only choose one entry and the rest you pay
2
Maria
6 de nov. de 2025
·
Hospedou-se por 2 noites
This hotel has false advertising, rooms are very dirty, sheets were smelly and people's hair were all over the bed, I asked for clean ones and they didn't had none... Bathroom was nasty, dirty and smelly. If you are looking for a decent clean place this is not it please trust me on this one.
This hotel has false advertising, rooms are very dirty, sheets were smelly and people's hair were all over the bed, I asked for clean ones and they didn't had none... Bathroom was nasty, dirty and smelly. If you are looking for a decent clean place this is not it please trust me on this one.
2
Pedro
30 de set. de 2025
·
Hospedou-se por 4 noites
Quarto com cheiro de mofo, aranha gigante logo na porta de entrada, sujeira generalizada
Quarto com cheiro de mofo, aranha gigante logo na porta de entrada, sujeira generalizada
2
Damaris florencia Velasco
17 de nov. de 2025
·
Hospedou-se por 6 noites
Sucio, olor a humedad, la chapa de la puerta no servía, camas duras Nada que ver con las imágenes Pagué recervacion una semana al llegar al hotel me salí y perdí ese dinero el olor a humedad era terrible
Sucio, olor a humedad, la chapa de la puerta no servía, camas duras Nada que ver con las imágenes Pagué recervacion una semana al llegar al hotel me salí y perdí ese dinero el olor a humedad era terrible
4
Irv
2 de ago. de 2025
·
Hospedou-se por 2 noites
Extremely disappointed. Room had some nice features but there is obviously no upkeep or maintenance being done. Sink, faucet, and what looked like a Jacuzzi in the back were completely disgusting. Indoor pool had a rust or mold stain on the steps. Main pool looked like it wasn’t cleaned in weeks, cabana sofa disgustingly dirty. Bed sheets didn’t fit the bed, some were stained, and the comforter looked disgusting. Stove top but no pots or pans to cook with and vey few utensils and cups. The free breakfast basically was the same every day, either two eggs in three different styles, no meats, or two pancakes. If you want anything extra they charge you.
Extremely disappointed. Room had some nice features but there is obviously no upkeep or maintenance being done. Sink, faucet, and what looked like a Jacuzzi in the back were completely disgusting. Indoor pool had a rust or mold stain on the steps. Main pool looked like it wasn’t cleaned in weeks, cabana sofa disgustingly dirty. Bed sheets didn’t fit the bed, some were stained, and the comforter looked disgusting. Stove top but no pots or pans to cook with and vey few utensils and cups. The free breakfast basically was the same every day, either two eggs in three different styles, no meats, or two pancakes. If you want anything extra they charge you.
2
Vanessa
7 de jul. de 2025
·
Hospedou-se por 2 noites
Based on previous reviews and photos, we were excited for our stay while we visited Xcaret park. However, upon arrival to our room, I noticed dirty walls in the hallway with bug residue. I was also disappointed that they assigned us a room on the 1st floor with little privacy. The walls inside our room were also visibly dirty. There was a foul smell coming from our bathroom sink along with small bugs all over the bathroom. There was no hand soap provided and when I asked the staff, they advised using the body soap found in the shower. It was the first time a hotel has not provided hand soap. The floors were dirty and the property has not been maintained. The only pros were that the staff were friendly, the pool was lovely & our booking included a free breakfast. My daughter comments that she is hopeful that this hotel will improve with proper attention.
Based on previous reviews and photos, we were excited for our stay while we visited Xcaret park. However, upon arrival to our room, I noticed dirty walls in the hallway with bug residue. I was also disappointed that they assigned us a room on the 1st floor with little privacy. The walls inside our room were also visibly dirty. There was a foul smell coming from our bathroom sink along with small bugs all over the bathroom. There was no hand soap provided and when I asked the staff, they advised using the body soap found in the shower. It was the first time a hotel has not provided hand soap. The floors were dirty and the property has not been maintained. The only pros were that the staff were friendly, the pool was lovely & our booking included a free breakfast. My daughter comments that she is hopeful that this hotel will improve with proper attention.
6
Jacqueline A
20 de nov. de 2025
·
Hospedou-se por 1 noite
The front desk crew was very kind but the room upon entering we found a GIANT live scorpion and a few large cockroaches, the kids weren’t able to get comfortable after that so we left shortly thereafter. The hotel has so much potential just needs a little TLC in cleaning and upkeep (pest control) the rooms were huge and lots of space, but overall upkeep was iffy and lacking. We would have stayed if the scorpion situation hadn’t happened. The staff was great, and I know we’re in a jungle but try convincing a 3 year old who’s overtired that there’s only those 3 giant bugs in her room and it’s fine to go to sleep.
The front desk crew was very kind but the room upon entering we found a GIANT live scorpion and a few large cockroaches, the kids weren’t able to get comfortable after that so we left shortly thereafter. The hotel has so much potential just needs a little TLC in cleaning and upkeep (pest control) the rooms were huge and lots of space, but overall upkeep was iffy and lacking. We would have stayed if the scorpion situation hadn’t happened. The staff was great, and I know we’re in a jungle but try convincing a 3 year old who’s overtired that there’s only those 3 giant bugs in her room and it’s fine to go to sleep.
2
VIVIANA JARQUIN
31 de mar. de 2024
·
Hospedou-se por 5 noites
Decidí calificar para que otras personas conozcan mi mala experiencia. Durante la estancia encontramos alacranes grandes, cucarachas y chinches. Íbamos con niños, lo cual nos dio temor estar así. El primer día dijeron que fumigarían y limpiarían a detalle la habitación, cuando llegamos en la noche encontramos las camas sin tender y las cucarachas en el mismo lugar. Siguieron apareciendo alacranes. Se disculparon y ofrecieron enmendar la situación pero la situación no mejoró. Es una lástima porque el hotel en si es bonito y la habitación amplia. Ojalá que gerencia sea más consciente y tome con responsabilidad el mantener mayor seguridad y limpieza en las habitaciones. Por mi mala experiencia no volvería a reservar en este lugar.
Decidí calificar para que otras personas conozcan mi mala experiencia. Durante la estancia encontramos alacranes grandes, cucarachas y chinches. Íbamos con niños, lo cual nos dio temor estar así. El primer día dijeron que fumigarían y limpiarían a detalle la habitación, cuando llegamos en la noche encontramos las camas sin tender y las cucarachas en el mismo lugar. Siguieron apareciendo alacranes. Se disculparon y ofrecieron enmendar la situación pero la situación no mejoró. Es una lástima porque el hotel en si es bonito y la habitación amplia. Ojalá que gerencia sea más consciente y tome con responsabilidad el mantener mayor seguridad y limpieza en las habitaciones. Por mi mala experiencia no volvería a reservar en este lugar.
4
Claudia
30 de abr. de 2025
·
Hospedou-se por 2 noites
Hotel muy deteriorado, baño con regadera oxidada, camas no cómodas, no hay servicio de limpieza (o por lo menos en mi habitación no la hubo) y lo peor, el desayuno incluído, de muy mal aspecto y sabor de regular para abajo... Definitivamente no vuelvo a quedarme en el lugar.... 😔 Único rescatable la chica de recepción, una super jovencita q nos recibió a la llegada
Hotel muy deteriorado, baño con regadera oxidada, camas no cómodas, no hay servicio de limpieza (o por lo menos en mi habitación no la hubo) y lo peor, el desayuno incluído, de muy mal aspecto y sabor de regular para abajo... Definitivamente no vuelvo a quedarme en el lugar.... 😔 Único rescatable la chica de recepción, una super jovencita q nos recibió a la llegada
4
Victor
27 de jan. de 2026
·
Hospedou-se por 1 noite
LA HABITACION MUY DESCUIDADA Y SUCIA, HABIA ALACRANES SALIENDO DE LA HABITACION
LA HABITACION MUY DESCUIDADA Y SUCIA, HABIA ALACRANES SALIENDO DE LA HABITACION
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
As suítes são espaçosas e adequadas para famílias, muitas vezes com cozinhas ou layouts duplex; alguns acham as camas firmes. Problemas recorrentes incluem ar condicionado fraco ou barulhento, Wi-Fi/TV instáveis, problemas de encanamento e algumas jacuzzis nos quartos não funcionando.
Avaliações dos hóspedes relacionadas
6
Janet
27 de abr. de 2025
·
Hospedou-se por 7 noites
Likes: Spacious w/ 3 bdrms and 3 bathrooms so a family of 4 could have some time to ourselves, great full kitchen, comfy beds, quiet, easy access to drive, wonderful staff, amazing pool and TV's in every room. Dislikes: Water pressure in one of the bathrooms was poor so it was not usable even after we fixed it a few times. Internet connection was off and on and better in some rooms than others, we weren't able to watch TV in the main bedroom, and a few of the remote controls did not have a volume button; there was a few insects we had to kill, ants galore in the kitchen. Lastly, we could not use the pool in the room since it was rusting, old bandaid found in it and we could see film build-up on the top of the pool. Thank you Casa Kaoba for having us.
Likes: Spacious w/ 3 bdrms and 3 bathrooms so a family of 4 could have some time to ourselves, great full kitchen, comfy beds, quiet, easy access to drive, wonderful staff, amazing pool and TV's in every room. Dislikes: Water pressure in one of the bathrooms was poor so it was not usable even after we fixed it a few times. Internet connection was off and on and better in some rooms than others, we weren't able to watch TV in the main bedroom, and a few of the remote controls did not have a volume button; there was a few insects we had to kill, ants galore in the kitchen. Lastly, we could not use the pool in the room since it was rusting, old bandaid found in it and we could see film build-up on the top of the pool. Thank you Casa Kaoba for having us.
8
Dora
16 de mai. de 2023
·
Hospedou-se por 5 noites
Staff was very helpful. Rooms are spacious, air conditioned. The interior could use some touch ups. The hotel is located on a busy road, not walking distance to any attractions, so need to take taxi everywhere.
Staff was very helpful. Rooms are spacious, air conditioned. The interior could use some touch ups. The hotel is located on a busy road, not walking distance to any attractions, so need to take taxi everywhere.
8
Rosario
30 de jul. de 2023
·
Hospedou-se por 3 noites
It’s a nice hotel but the beds are small for a suite
It’s a nice hotel but the beds are small for a suite
4
TIAN
11 de abr. de 2024
·
Hospedou-se por 2 noites
Sometimes you may see angry customer rate a hotel because they are angry. I must say, this hotel has a good value and good potential, but I get a room with a bad lock which makes my stay not pleasant. I\'m not angry about my stay, but I do hope they can fix the room so they will get a better rating from future customer. I\'m really satisfied with: 1. The property looks beautiful, great landscape. 2. The staff is friendly and really trying to help. 3. Great value. 4. Strong AC. 5. Free buffet breakfast. Unpleasant things: 1. The key in room 205 won\'t open until you tried really hard. It\'s a lottery, I will say if you try to unlock it 20 times you may get a lucky chance to open the door. The more urgent you want to open the door it will not open, it\'s a psychology thing, it\'s frustrated. We can\'t change room because full occupancy. It\'s horrible since the door auto-lock, you really don\'t have a peace of mind. Super in convenient and I never see this before. This feels sad especially you travel aboard (in which you worry about safety). 2. This hotel is by hwy 307, no other restaurant near by. Hotel restaurant has bland "Italian" food (over priced). 3. No uber. Call taxi cost MX350 to downtown. 4. Blanket and sheet really worn out. The steps in room is potential safety hazard. 5. No wine promised by Expedia member. The staff first say they don\'t have wine but can give us other drink. But then they never offer the drink to us. (less a problem, but sketchy) 6. No towel hanger.
Sometimes you may see angry customer rate a hotel because they are angry. I must say, this hotel has a good value and good potential, but I get a room with a bad lock which makes my stay not pleasant. I\'m not angry about my stay, but I do hope they can fix the room so they will get a better rating from future customer. I\'m really satisfied with: 1. The property looks beautiful, great landscape. 2. The staff is friendly and really trying to help. 3. Great value. 4. Strong AC. 5. Free buffet breakfast. Unpleasant things: 1. The key in room 205 won\'t open until you tried really hard. It\'s a lottery, I will say if you try to unlock it 20 times you may get a lucky chance to open the door. The more urgent you want to open the door it will not open, it\'s a psychology thing, it\'s frustrated. We can\'t change room because full occupancy. It\'s horrible since the door auto-lock, you really don\'t have a peace of mind. Super in convenient and I never see this before. This feels sad especially you travel aboard (in which you worry about safety). 2. This hotel is by hwy 307, no other restaurant near by. Hotel restaurant has bland "Italian" food (over priced). 3. No uber. Call taxi cost MX350 to downtown. 4. Blanket and sheet really worn out. The steps in room is potential safety hazard. 5. No wine promised by Expedia member. The staff first say they don\'t have wine but can give us other drink. But then they never offer the drink to us. (less a problem, but sketchy) 6. No towel hanger.
6
Krista
2 de fev. de 2025
·
Hospedou-se por 1 noite
The room had a bad odor and is outdated. Does not match the photos! The a/c in the room was broken, it wouldnt allow the temp to be adjusted and made a loud noise.The location is not nearly as close to the beach or 5th ave. as it says. Disappointing
The room had a bad odor and is outdated. Does not match the photos! The a/c in the room was broken, it wouldnt allow the temp to be adjusted and made a loud noise.The location is not nearly as close to the beach or 5th ave. as it says. Disappointing
10
Claudia
19 de abr. de 2025
·
Hospedou-se por 1 noite
Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs.
Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs.
8
Bharat
11 de abr. de 2024
·
Hospedou-se por 1 noite
Air condition was very slow and noisy. Bathroom did not have light. Drain was backing up and smelly in upper room master bathroom.
Air condition was very slow and noisy. Bathroom did not have light. Drain was backing up and smelly in upper room master bathroom.
10
Mayra
19 de fev. de 2025
·
Hospedou-se por 4 noites
The room was more than i expected very large and comfortable. There was no access to the rooms from anywhere but the lobby and parking was far so if I needed something from my vehicle I had to walk a fair quarter mile.
The room was more than i expected very large and comfortable. There was no access to the rooms from anywhere but the lobby and parking was far so if I needed something from my vehicle I had to walk a fair quarter mile.
10
Aminta E
21 de dez. de 2023
·
Hospedou-se por 1 noite
It was better than expected, it has everything you can possibly need, rooms are super specious, 2 bathrooms, a mini kitchen and a specious living room with a couch, front desk service was outstanding, they explained every single detail, someone will help you with your bags, pool was very nice and comes with free breakfast (super good buffet type and friendly staff).
It was better than expected, it has everything you can possibly need, rooms are super specious, 2 bathrooms, a mini kitchen and a specious living room with a couch, front desk service was outstanding, they explained every single detail, someone will help you with your bags, pool was very nice and comes with free breakfast (super good buffet type and friendly staff).
8
Jonathan
28 de jun. de 2025
·
Hospedou-se por 2 noites
We really enjoyed the three bedrooms suite that accommodated our group well. The staff was friendly and very helpful arranging local affordable transportation for our group. We also enjoyed the large pool. Overall staying property was a great value for what we paid and we would definitely stay again. Suggested areas of improvement. A member of our group had an accident caused by the lack of maintenance of the irrigation covers that are in the middle of the walkways. It crumbled when stepped on causing multiple lacerations on their leg. Lack of internet bandwidth to support our group’s needs. Internet in room only usable in the middle of the night. The lack of a cable TV package or any broadcast or alternative TV signal made the televisions unusable. Insufficient water pressure in one of the three bathrooms.
We really enjoyed the three bedrooms suite that accommodated our group well. The staff was friendly and very helpful arranging local affordable transportation for our group. We also enjoyed the large pool. Overall staying property was a great value for what we paid and we would definitely stay again. Suggested areas of improvement. A member of our group had an accident caused by the lack of maintenance of the irrigation covers that are in the middle of the walkways. It crumbled when stepped on causing multiple lacerations on their leg. Lack of internet bandwidth to support our group’s needs. Internet in room only usable in the middle of the night. The lack of a cable TV package or any broadcast or alternative TV signal made the televisions unusable. Insufficient water pressure in one of the three bathrooms.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Muitos elogiam a equipe simpática e prestativa, mas o serviço pode ser inconsistente, com recepção lenta ou pouco prestativa, atrasos no check-in e falta de acompanhamento de solicitações ou reembolsos.
Avaliações dos hóspedes relacionadas
2
José Luis
20 de set. de 2025
·
Hospedou-se por 3 noites
Las habitaciones huelen muy mal, al aire acondicionado le falta servicio de limpieza, la verdad no es nada recomendable, un familiar le afecto el ambiente y solicite el reembolso para irme a otro Hotel y el gerente extranjero grotescamente comentó que no hacía reembolsos porque las políticas del hotel las ponía el NADA RECOMENDABLE ESE HOTEL
Las habitaciones huelen muy mal, al aire acondicionado le falta servicio de limpieza, la verdad no es nada recomendable, un familiar le afecto el ambiente y solicite el reembolso para irme a otro Hotel y el gerente extranjero grotescamente comentó que no hacía reembolsos porque las políticas del hotel las ponía el NADA RECOMENDABLE ESE HOTEL
2
Jorge
21 de jul. de 2025
·
Hospedou-se por 2 noites
The property did not have water my whole stay and even they knew about it when I did the check in, I wasn't informed. I contacted Hotels.com during my stay and told them about the situation and they said they will reach out to the property in order to have a refund. Until this day the hotel didn't answer the calls or reply to any email. I asked Hotels.com about the refund and they didn't want to help because "the property didn't answer the calls or emails". I needed to escalate the situation to upper management to get inly a partial refund. Terrible experience from both sides.
The property did not have water my whole stay and even they knew about it when I did the check in, I wasn't informed. I contacted Hotels.com during my stay and told them about the situation and they said they will reach out to the property in order to have a refund. Until this day the hotel didn't answer the calls or reply to any email. I asked Hotels.com about the refund and they didn't want to help because "the property didn't answer the calls or emails". I needed to escalate the situation to upper management to get inly a partial refund. Terrible experience from both sides.
4
Maribel
21 de jun. de 2024
·
Hospedou-se por 2 noites
We checked in right on time but we waited for 2 hour to get in the rooms wasn't ready no very convenient and in our room it was a leak in one of the rooms they make us to moved to an other area not good
We checked in right on time but we waited for 2 hour to get in the rooms wasn't ready no very convenient and in our room it was a leak in one of the rooms they make us to moved to an other area not good
8
daniel
30 de abr. de 2024
·
Hospedou-se por 1 noite
The manager was excellent. He had great attitude and was service orientated. The rest of the staff was very accommodating as well!!!
The manager was excellent. He had great attitude and was service orientated. The rest of the staff was very accommodating as well!!!
10
Bob
14 de nov. de 2025
·
Hospedou-se por 1 noite
Courteous staff. Helpful for English speakers. And breakfast, too!
Courteous staff. Helpful for English speakers. And breakfast, too!
4
arturo iram
29 de jan. de 2023
·
Hospedou-se por 1 noite
El servio de check in fue pésimo , tenia dos reservas 2 suites presidenciales y llegamos antes de las 2 esperamos a las 3 que es la hora indicada para el check in y el servicio de check in me dieron una habitación hasta las 4 pm y las camas sin vestir a mdio limpiar y la segunda habitación me la dieron hasta las 6 pm increoble y aparte me están cobrando lo de un check out que yo requerí pero por su mala atención deberían de justificarla pero bueno lo pagaré como cliente cumplire y ademas el ínternet no funciona esta pésima la señal el jacuzzi de las habitaciones no funciona los yets
El servio de check in fue pésimo , tenia dos reservas 2 suites presidenciales y llegamos antes de las 2 esperamos a las 3 que es la hora indicada para el check in y el servicio de check in me dieron una habitación hasta las 4 pm y las camas sin vestir a mdio limpiar y la segunda habitación me la dieron hasta las 6 pm increoble y aparte me están cobrando lo de un check out que yo requerí pero por su mala atención deberían de justificarla pero bueno lo pagaré como cliente cumplire y ademas el ínternet no funciona esta pésima la señal el jacuzzi de las habitaciones no funciona los yets
10
Jose
28 de mai. de 2025
·
Hospedou-se por 1 noite
Friendly staff. Love the property decorations and garden and the best for us is that if are 5 in your family they can stay all together in the same room (they're big!!) Breakfast is good. Easy Check in and check out. If you need to message the hotel they will answer and help you. We'll be back and of course we recommend.
Friendly staff. Love the property decorations and garden and the best for us is that if are 5 in your family they can stay all together in the same room (they're big!!) Breakfast is good. Easy Check in and check out. If you need to message the hotel they will answer and help you. We'll be back and of course we recommend.
10
Manuel
2 de dez. de 2024
·
Hospedou-se por 3 noites
Great check in staff very knowledgeable and friendly very professional.
Great check in staff very knowledgeable and friendly very professional.
4
Javier
11 de nov. de 2025
·
Hospedou-se por 3 noites
Bad service, poor amenities and the breakfast was awful.
Bad service, poor amenities and the breakfast was awful.
2
Quentin
13 de jan. de 2025
·
Hospedou-se por 1 noite
No communication from front desk.
No communication from front desk.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Ideal para visitar os parques Xcaret; o hotel fica ao longo da Rodovia 307, fora do centro de Playa del Carmen, portanto, geralmente é necessário um carro ou táxi. É tranquilo por dentro, embora alguns notem ruído do trânsito ao redor da piscina.
Avaliações dos hóspedes relacionadas
8
Dora
16 de mai. de 2023
·
Hospedou-se por 5 noites
Staff was very helpful. Rooms are spacious, air conditioned. The interior could use some touch ups. The hotel is located on a busy road, not walking distance to any attractions, so need to take taxi everywhere.
Staff was very helpful. Rooms are spacious, air conditioned. The interior could use some touch ups. The hotel is located on a busy road, not walking distance to any attractions, so need to take taxi everywhere.
10
Alan Mercado
30 de jul. de 2025
·
Hospedou-se por 2 noites
Antes era un motel "Chocolate", está afuera de la ciudad y no pasa el colectivo, hay que caminar bastante para llegar a la parada del camión. La propiedad está muy bien distribuida, tiene una alberca bastante grande, todo es muy limpio y bonito, solo la ubicación es la que no es agradable
Antes era un motel "Chocolate", está afuera de la ciudad y no pasa el colectivo, hay que caminar bastante para llegar a la parada del camión. La propiedad está muy bien distribuida, tiene una alberca bastante grande, todo es muy limpio y bonito, solo la ubicación es la que no es agradable
10
Rocio
21 de jul. de 2025
·
Hospedou-se por 3 noites
Excelente ubicación para todos los parques
Excelente ubicación para todos los parques
10
Denise
5 de jan. de 2025
·
Hospedou-se por 10 noites
Wonderful boutique hotel with attentive staff, close to theme parks and easily accessed via the main highway.
Wonderful boutique hotel with attentive staff, close to theme parks and easily accessed via the main highway.
6
Krista
2 de fev. de 2025
·
Hospedou-se por 1 noite
The room had a bad odor and is outdated. Does not match the photos! The a/c in the room was broken, it wouldnt allow the temp to be adjusted and made a loud noise.The location is not nearly as close to the beach or 5th ave. as it says. Disappointing
The room had a bad odor and is outdated. Does not match the photos! The a/c in the room was broken, it wouldnt allow the temp to be adjusted and made a loud noise.The location is not nearly as close to the beach or 5th ave. as it says. Disappointing
8
Viridiana Rodriguez
5 de mar. de 2025
·
Hospedou-se por 7 noites
Close to parks. Safe location.
Close to parks. Safe location.
10
Claudia
19 de abr. de 2025
·
Hospedou-se por 1 noite
Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs.
Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs.
8
Luisa
28 de nov. de 2024
·
Hospedou-se por 5 noites
If your going to visit xcaret parks location is perfect!! main plaza for shopping 15 min in a vehicle !! …. Breakfast starts at 8 am . Pet friendly !
If your going to visit xcaret parks location is perfect!! main plaza for shopping 15 min in a vehicle !! …. Breakfast starts at 8 am . Pet friendly !
8
MARIA A
12 de jun. de 2023
·
Hospedou-se por 3 noites
It's a nice quiet area. Very close to Xcaret and Xplor. Pool is very nice and opened until 12 staff was nice too!
It's a nice quiet area. Very close to Xcaret and Xplor. Pool is very nice and opened until 12 staff was nice too!
8
Thomas
27 de abr. de 2025
·
Hospedou-se por 3 noites
Nice rooms/suite. Always Need a car o get anywhere. Beach Not reachable by foot or bicycle.
Nice rooms/suite. Always Need a car o get anywhere. Beach Not reachable by foot or bicycle.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A qualidade do café da manhã e do restaurante varia: muitos acham básico, repetitivo ou sem graça, com serviço lento, embora alguns digam que é bom. O serviço começa às 8h da manhã e, às vezes, alguns itens do cardápio não estão disponíveis.
Avaliações dos hóspedes relacionadas
6
DALILA
18 de ago. de 2025
·
Hospedou-se por 2 noites
Muy decepcionante esta visita, el desayuno de nuestra visita 2024, el cual consistió en desayuno bufete, variado y sustancioso el cual , dejó unas expectativas altas. Por este motivo reservamos nuevamente. Tristemente la atención, alimento muy feos sin sabor, además de mínimo. Es decir ni mis hijas menores, quedaron satisfechas con la porción raquítica e insípida que les dieron (no hubo fotos por lo triste, que había para mostrar)
Muy decepcionante esta visita, el desayuno de nuestra visita 2024, el cual consistió en desayuno bufete, variado y sustancioso el cual , dejó unas expectativas altas. Por este motivo reservamos nuevamente. Tristemente la atención, alimento muy feos sin sabor, además de mínimo. Es decir ni mis hijas menores, quedaron satisfechas con la porción raquítica e insípida que les dieron (no hubo fotos por lo triste, que había para mostrar)
8
José Alberto
22 de set. de 2025
·
Hospedou-se por 2 noites
Habitacion amplia, limpia, excelente. Personal muy amable y atentos. Cuenta con estacionamiento y su alberca esta muy bonita. Lo unico que falta plr mejorar es el servicio de restaurante, comida c poco sabor y falta de complementos, salsas, etc.
Habitacion amplia, limpia, excelente. Personal muy amable y atentos. Cuenta con estacionamiento y su alberca esta muy bonita. Lo unico que falta plr mejorar es el servicio de restaurante, comida c poco sabor y falta de complementos, salsas, etc.
8
jacques
21 de mai. de 2025
·
Hospedou-se por 2 noites
Deberían de mejorar las opciones del desayuno
Deberían de mejorar las opciones del desayuno
8
Veronica
15 de fev. de 2023
·
Hospedou-se por 4 noites
It felt like we were in a resort. The two floor suite was comfortable. Didn’t like not having internet or English caption. The pool was big but the tree over it should be cut so it doesn’t dirty the pool as much. The breakfast option should have more variety.
It felt like we were in a resort. The two floor suite was comfortable. Didn’t like not having internet or English caption. The pool was big but the tree over it should be cut so it doesn’t dirty the pool as much. The breakfast option should have more variety.
8
Susan D
21 de abr. de 2023
·
Hospedou-se por 4 noites
People were great! Breakfast was not great. Room was good.
People were great! Breakfast was not great. Room was good.
6
Blanca A
13 de ago. de 2025
·
Hospedou-se por 6 noites
Food service is not good and
Food service is not good and
6
Zuleyhm
30 de dez. de 2025
·
Hospedou-se por 1 noite
Amenities were scarce and the breakfast was too.
Amenities were scarce and the breakfast was too.
8
Daphne
27 de ago. de 2024
·
Hospedou-se por 4 noites
Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.
Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.
4
Javier
11 de nov. de 2025
·
Hospedou-se por 3 noites
Bad service, poor amenities and the breakfast was awful.
Bad service, poor amenities and the breakfast was awful.
8
Debra
29 de nov. de 2025
·
Hospedou-se por 1 noite
I have stayed here several times the last few years. because it is very convenient. Clean, modern, great pool, staff are very plesant. I will stay here again when in need to. My only constant disappointment is the food. It won't make you sick but nothing is tasty or thoughtful. Honestly, the kitchen has no training or interest in food preperation.
I have stayed here several times the last few years. because it is very convenient. Clean, modern, great pool, staff are very plesant. I will stay here again when in need to. My only constant disappointment is the food. It won't make you sick but nothing is tasty or thoughtful. Honestly, the kitchen has no training or interest in food preperation.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
CRISTIANO
14 de jun. de 2026
·
Hospedou-se por 1 noite
O café demora um pouco. Vc pede e o pessoal vai fazer... minimo 30 a 40 minutos
O café demora um pouco. Vc pede e o pessoal vai fazer... minimo 30 a 40 minutos
6
VANIA
30 de dez. de 2025
·
Hospedou-se por 2 noites
Estacionamento acessível , boa conectividade com as estradas , longe da cidade . O prédio precisa de cuidado, limpeza e manutenção. Nosso quarto não foi limpo, e no café faltaram duas opções que estavam previstas no menu . A piscina estava com muitas folhas , bem como toda a área comum. Os corredores dos quartos não eram varridos .
Estacionamento acessível , boa conectividade com as estradas , longe da cidade . O prédio precisa de cuidado, limpeza e manutenção. Nosso quarto não foi limpo, e no café faltaram duas opções que estavam previstas no menu . A piscina estava com muitas folhas , bem como toda a área comum. Os corredores dos quartos não eram varridos .
2
Pedro
30 de set. de 2025
·
Hospedou-se por 4 noites
Quarto com cheiro de mofo, aranha gigante logo na porta de entrada, sujeira generalizada
Quarto com cheiro de mofo, aranha gigante logo na porta de entrada, sujeira generalizada
8
Tayse
18 de mar. de 2024
·
Hospedou-se por 3 noites
Na reserva falaram que eu ganharia uma garrafa de vinho no Check in e o hotel não me ofereceu nada e ainda falou que isso era propaganda enganosa do HOTÉIS.COM😭😭 espero que ainda receba essa garrafa de vinho de presente nem que seja em casa, já que o HOTÉIS.COM se fiz correto com suas promessas
Na reserva falaram que eu ganharia uma garrafa de vinho no Check in e o hotel não me ofereceu nada e ainda falou que isso era propaganda enganosa do HOTÉIS.COM😭😭 espero que ainda receba essa garrafa de vinho de presente nem que seja em casa, já que o HOTÉIS.COM se fiz correto com suas promessas
10
Edgar
12 de mar. de 2024
·
Hospedou-se por 5 noites
Exelente
Exelente
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-10-29: 32.10264883738136USD
- 2026-10-30: 31.94036046276283USD
- 2026-10-31: 42.86288733253479USD
- 2026-11-01: 40.73932713983535USD
- 2026-11-02: 40.46074119904327USD
- 2026-11-03: 40.45980252404022USD
- 2026-11-04: 48.25316880369567USD
- 2026-11-05: 40.48672542980957USD
- 2026-11-06: 40.667655036647794USD
- 2026-11-07: 40.71951256386184USD
- 2026-11-08: 40.71065915190124USD
- 2026-11-09: 40.667655036647794USD
- 2026-11-10: 40.68943656342315USD
- 2026-11-11: 40.68943656342315USD
- 2026-11-12: 40.667655036647794USD
- 2026-11-13: 40.68943656342315USD
- 2026-11-14: 40.667655036647794USD
- 2026-11-15: 40.68943656342315USD
- 2026-11-16: 40.68943656342315USD
- 2026-11-17: 40.68943656342315USD
- 2026-11-18: 40.71951256386184USD
- 2026-11-19: 40.68943656342315USD
- 2026-11-20: 41.44172911120987USD
- 2026-11-21: 40.73956180858612USD
- 2026-11-22: 40.75960678660583USD
- 2026-11-23: 41.210712659549706USD
- 2026-11-24: 41.44172911120987USD
- 2026-11-25: 41.48473322646331USD
- 2026-11-26: 41.23076190427398USD
- 2026-11-27: 40.95007247813415USD
- 2026-11-28: 40.95007247813415USD
- 2026-11-29: 40.95007247813415USD
- 2026-11-30: 40.95007247813415USD
- 2026-12-01: 41.18370441968918USD
- 2026-12-02: 41.44172911120987USD
- 2026-12-03: 41.210712659549706USD
- 2026-12-04: 39.91755130830001USD
- 2026-12-05: 40.95007247813415USD
- 2026-12-06: 41.26971265019607USD
- 2026-12-07: 41.260833638008116USD
- 2026-12-08: 41.46132181854629USD
- 2026-12-09: 40.95007247813415USD
- 2026-12-10: 40.95007247813415USD
- 2026-12-11: 41.05031870175552USD
- 2026-12-12: 41.642417826862335USD
- 2026-12-13: 40.92567972816848USD
- 2026-12-14: 41.46132181854629USD
- 2026-12-15: 41.37110235063934USD
- 2026-12-16: 41.27085612701797USD
- 2026-12-17: 41.69188599952316USD
- 2026-12-18: 41.46132181854629USD
- 2026-12-19: 41.49717067025375USD
- 2026-12-20: 41.69188599952316USD
- 2026-12-21: 42.08284413829421USD
- 2026-12-22: 41.93247693621444USD
- 2026-12-23: 42.08284413829421USD
- 2026-12-24: 41.91405757263183USD
- 2026-12-25: 44.56793927512359USD
- 2026-12-26: 44.56891635046768USD
- 2026-12-27: 41.1204889249382USD
- 2026-12-28: 50.40317403125381USD
- 2026-12-29: 50.413200786968225USD
Para organizar o check-in, entre em contato com a propriedade pelo menos 24 horas antes de sua chegada, usando as informações contidas na confirmação da reserva. Se planeja chegar após 23h, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. Hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. Eles serão recebidos pela equipe da recepção no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança, kit de primeiros socorros e grades para janelas
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- É necessário reservar os seguintes serviços: tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
- Crianças de até 10 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes. Quando o café da manhã é oferecido como cortesia, as crianças não estão incluídas.
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições. Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Depósito para animais de estimação: MXN 1000 por estadia
- Animais de serviço são isentos de taxas
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Spa e centro de bem-estar
Almoços embalados
Café da manhã no quarto
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis
Serviços
Balcão de turismo
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Jardim
Piscina para crianças
Piscina externa
Música ao vivo
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço