Riu Lupita - All Inclusive
US$ 132
/noite
Média para setembro
Preços para Riu Lupita - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 132
/noite
Média para setembro
Preços médios mensais
Em Riu Lupita - All Inclusive, o preço por noite é, em média, US$ 132 no mês mais barato (setembro) e US$ 713 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 354 |
| fevereiro | US$ 490 |
| março | US$ 458 |
| abril | US$ 285 |
| maio | US$ 713 |
| junho | US$ 144 |
| julho | US$ 298 |
| agosto | US$ 345 |
| setembro | US$ 132 |
| outubro | US$ 140 |
| novembro | US$ 159 |
| dezembro | US$ 389 |
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set. · US$ 132
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Mais caro: maio (aprox. US$ 713)
Mais barato: setembro (aprox. US$ 132)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores, uma discoteca e uma sala de fitness....
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores, uma discoteca e uma sala de fitness. As facilidades adicionais incluem Wi-fi grátis, serviço de baby-sitter (sobretaxa) e uma loja de presentes/quiosque de jornais. Se quiser ir até à praia num instante, apanhe a boleia do autocarro grátis ao seu dispor.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Há estacionamento grátis no local.
Restaurante
Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 07:00 e as 10:30.
Quartos
Sinta-se em casa num dos 300 quartos, com um minibar e um televisor de ecrã plano. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia Hotel Riu Lupita - All Inclusive em Playa del Carmen (Playacar), ficará a 10 minutos de carro de Calle Quinta Avenida e de Parque Temático de Xplor. Este alojamento com tudo incluído está a 2,8 km (1,8 mi) de Playa del Carmen (praia principal) e a 7,8 km (4,9 mi) de Parque Temático Ecológico Xcaret.
O que há nas proximidades
Clube de Golfe de Playacar(0.4 milhas)
Centro Comercial Maya(0.8 milhas)
Campo de Golfe Mahi(1.2 milhas)
Plaza Paraiso(1.2 milhas)
Aviário de Xaman Ha(1.3 milhas)
Paseo del Carmen(1.4 milhas)
Calle Quinta Avenida(1.5 milhas)
Ciclovia no Paseo Xaman-Ha(1.5 milhas)
Parque dos Fundadores(1.5 milhas)
Terminal Marítimo de Playa Del Carmen(1.5 milhas)
Portal Maya(1.6 milhas)
Ruínas Maias de Playacar(1.7 milhas)
Playa del Carmen (praia principal)(1.7 milhas)
Chabad Playa del Carmen(1.7 milhas)
Mercado Playa del Carmen(1.8 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(19.8 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(36.3 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Balcão de turismo
Campos de ténis
Localização
Paseo Xaman - Ha Mz20 Lt1, Playacar, Playacar, Playa del Carmen, Estado de Quintana Roo, México
Clube de Golfe de Playacar (0.4 milhas)
Centro Comercial Maya (0.8 milhas)
Campo de Golfe Mahi (1.2 milhas)
Plaza Paraiso (1.2 milhas)
Aviário de Xaman Ha (1.3 milhas)
Paseo del Carmen (1.4 milhas)
Opções de quartos
4
Quarto Familiar (B2C-US)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 2
278 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar (M)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
Dormidas 2
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar (U)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
Dormidas 2
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo (M)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar (C)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
Dormidas 2
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar (E)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo (E)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo (L)
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
Dormidas 3
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo (C)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo (U)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo (B2C-US)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo (B2C-CA)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar (L)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 2
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar (B2C-CA)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 2
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Riu Lupita - All Inclusive
7.7
Bom
Com base em 873 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
52%
Família
27%
Grupos
17%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Riu Lupita - All Inclusive, os viajantes destacam a simpatia da equipe e o bom custo-benefício em um resort pequeno e fácil de explorar, ao mesmo tempo em que observam que ele não está localizado à beira-mar e depende de um transporte para um clube de praia separado.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Riu Lupita - All Inclusive, os viajantes destacam a simpatia da equipe e o bom custo-benefício em um resort pequeno e fácil de explorar, ao mesmo tempo em que observam que ele não está localizado à beira-mar e depende de um transporte para um clube de praia separado.
As avaliações sobre comida e bebida são variadas, com muitos achando a variedade limitada ou a qualidade fraca, e opções de lanches mais o acesso a restaurantes especiais restritos. Os quartos são antigos e os colchões muito firmes, e a limpeza varia de impecável a mofada ou ocasionalmente desarrumada, com alguns problemas de manutenção e de claridade da piscina. Ideal para viajantes que priorizam o custo-benefício e uma atmosfera tranquila em vez de recursos sofisticados.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Layout compacto com duas piscinas (uma mais tranquila) e um clube de praia acessível por um transporte que passa a cada 30 minutos, aproximadamente, e que para à noite. Há entretenimento, mas é modesto, e algumas horas ou políticas, como a troca de toalhas, parecem limitadas.
Avaliações dos hóspedes relacionadas
8
Lauren
27 de fev. de 2025
·
A estadia foi de 7 noites
We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs.
We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs.
8
Isabelle
5 de mar. de 2024
·
A estadia foi de 3 noites
Un petit resort tout inclus avec tout à proximité sauf la plage. Nous devions prendre un autobus qui passe à chaque demi-heure pour se rendre à la plage (12 minutes). Quelques fois, l’autobus est plein, nous devons attendre le prochain. Le vendredi soir, super party au RIU Tequila. Attention, encore une fois, autobus au demi-heure, rien ne se fait à pieds. Le buffet correct mais décevant pour le Mexique. 2 petites piscines. Une tranquille et l’autre pour la famille. Le kid club était fermé.
Un petit resort tout inclus avec tout à proximité sauf la plage. Nous devions prendre un autobus qui passe à chaque demi-heure pour se rendre à la plage (12 minutes). Quelques fois, l’autobus est plein, nous devons attendre le prochain. Le vendredi soir, super party au RIU Tequila. Attention, encore une fois, autobus au demi-heure, rien ne se fait à pieds. Le buffet correct mais décevant pour le Mexique. 2 petites piscines. Une tranquille et l’autre pour la famille. Le kid club était fermé.
6
Sharnita
4 de out. de 2025
·
A estadia foi de 4 noites
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
6
Richard
13 de jun. de 2023
·
A estadia foi de 4 noites
Beach club closed to early and buses stop running to early.
Beach club closed to early and buses stop running to early.
6
Naima
16 de jan. de 2023
·
A estadia foi de 19.372 noites
There's no beach on the property and NO elevators. The food was awesome but I wanted more of a vacation with sun and sand and this place is NOT it.
There's no beach on the property and NO elevators. The food was awesome but I wanted more of a vacation with sun and sand and this place is NOT it.
8
Max
5 de jun. de 2023
·
A estadia foi de 5 noites
Small resort, nice and cozy and easy to walk through and find everything. One main bar and pool, plus a side pool for quiet relaxation. We didn't use all the amenities, but we did notice a gym, tennis court, chess board, ping pong table, and a kid's club (I know I am missing certain things). There were 3 specialty restaurants: Mexican food, Italian food, and Steakhouse. Good size resort for a small trip (i.e. one week). There were also extra excursions that were offered for an extra price. Riu Lupita did make special accomodations for my partner's birthday, which was really something extra! 8/10 great resort for the cost.
Small resort, nice and cozy and easy to walk through and find everything. One main bar and pool, plus a side pool for quiet relaxation. We didn't use all the amenities, but we did notice a gym, tennis court, chess board, ping pong table, and a kid's club (I know I am missing certain things). There were 3 specialty restaurants: Mexican food, Italian food, and Steakhouse. Good size resort for a small trip (i.e. one week). There were also extra excursions that were offered for an extra price. Riu Lupita did make special accomodations for my partner's birthday, which was really something extra! 8/10 great resort for the cost.
8
Anne
29 de mai. de 2025
·
A estadia foi de 8 noites
Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there.
Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there.
6
Grace Eboselume
27 de mai. de 2025
·
A estadia foi de 3 noites
Budget friendly, no beach on site
Budget friendly, no beach on site
8
DANIEL
6 de mai. de 2025
·
A estadia foi de 2 noites
Un lugar agradable, solo que despues de las 9pm ya no hay opciones de comida o snacks, el Beach Club fue lo mejor
Un lugar agradable, solo que despues de las 9pm ya no hay opciones de comida o snacks, el Beach Club fue lo mejor
8
Stuart
30 de abr. de 2024
·
A estadia foi de 3 noites
I don’t really know how to review this place. For an all inclusive the food was above average. The property was calm and had a lot of wildlife which was nice. The workers and employees were well above average for an all inclusive. The value for the price was excellent. The bus to the beach was okay. The beach was nice, the ocean not able to swim in. Drinks were strong and decent liquor selection. You got a free pass to the Riu party. The nightly entertainment was above average.
I don’t really know how to review this place. For an all inclusive the food was above average. The property was calm and had a lot of wildlife which was nice. The workers and employees were well above average for an all inclusive. The value for the price was excellent. The bus to the beach was okay. The beach was nice, the ocean not able to swim in. Drinks were strong and decent liquor selection. You got a free pass to the Riu party. The nightly entertainment was above average.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A opinião sobre a limpeza é mista: muitos acharam os quartos e as áreas comuns muito limpos, mas outros notaram odores de mofo, bolor ou pragas nos quartos e, ocasionalmente, água turva na piscina.
Avaliações dos hóspedes relacionadas
10
Yagwatie
20 de fev. de 2025
·
A estadia foi de 3 noites
The cleanliness
The cleanliness
10
Joseph
8 de jan. de 2024
·
A estadia foi de 4 noites
I had an excellent time. The facilities were very clean, the staff was very nice and helpful and anything I needed was either accessible or the resort would have it accessible for me.
I had an excellent time. The facilities were very clean, the staff was very nice and helpful and anything I needed was either accessible or the resort would have it accessible for me.
4
Margaret
15 de jul. de 2025
·
A estadia foi de 3 noites
Water in the pool by restaurants wasn’t clear enough and water in the pool in quite area was dirty a lot of bags floatingin the water and stuff from the trees when we got checked in in the room I was shocked The area when the ceiling fan touched the ceiling was full of webs and dirt. The lamp on the wall by the bed was hanging out, was broken. The pictures on the wall they were dirty, and the sheets were dirty. The extra blankets was stiffed as a linen fabric very Very old the view from the room was like Bumped area a lot of pieces of the Building walls. When I booked this resort it did show its four stars resorts I don’t think so!! Dose not has even too it’s very poor. We had to drive to the beach every day about 15-20 minutes I’m very old buses, and we weren’t able to swim in the sea because of seaweed covered almost half of the Beach because nobody Took care of it . Seaweed season is all over Caribbean area. Any other resorts take care of it we weren’t even able noticed that it is seaweed season. In this resort the smell terrible smell was all around because of the seaweed laying on the beach forever and no access to the sea to swim at all I am very disappointed. I would never recommend to anybody to visit this resort. We paid 600 per person for three days and it was price on sale. I don’t understand the pictures on Expedia showing beautiful rooms and area all these pictures do not match even in 1/3 of a reality. Stuff of the hotel is very very nice.
Water in the pool by restaurants wasn’t clear enough and water in the pool in quite area was dirty a lot of bags floatingin the water and stuff from the trees when we got checked in in the room I was shocked The area when the ceiling fan touched the ceiling was full of webs and dirt. The lamp on the wall by the bed was hanging out, was broken. The pictures on the wall they were dirty, and the sheets were dirty. The extra blankets was stiffed as a linen fabric very Very old the view from the room was like Bumped area a lot of pieces of the Building walls. When I booked this resort it did show its four stars resorts I don’t think so!! Dose not has even too it’s very poor. We had to drive to the beach every day about 15-20 minutes I’m very old buses, and we weren’t able to swim in the sea because of seaweed covered almost half of the Beach because nobody Took care of it . Seaweed season is all over Caribbean area. Any other resorts take care of it we weren’t even able noticed that it is seaweed season. In this resort the smell terrible smell was all around because of the seaweed laying on the beach forever and no access to the sea to swim at all I am very disappointed. I would never recommend to anybody to visit this resort. We paid 600 per person for three days and it was price on sale. I don’t understand the pictures on Expedia showing beautiful rooms and area all these pictures do not match even in 1/3 of a reality. Stuff of the hotel is very very nice.
6
Sharnita
4 de out. de 2025
·
A estadia foi de 4 noites
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
10
Abdelwahab
4 de fev. de 2026
·
A estadia foi de 6 noites
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
8
Mark
25 de mai. de 2024
·
A estadia foi de 6 noites
Hotel was good , clean and good food. Rooms a bit dated and dark. Outside in certain areas (accommodation area) needs refreshed. I usually stay at Riu hotels and this one was slightly outdated in areas. All in all for budget great place.
Hotel was good , clean and good food. Rooms a bit dated and dark. Outside in certain areas (accommodation area) needs refreshed. I usually stay at Riu hotels and this one was slightly outdated in areas. All in all for budget great place.
2
Hector
12 de jan. de 2025
·
A estadia foi de 7 noites
Beds were hard. Water would fall out the shower leavening water everywhere. Mold on mirrors and walls.
Beds were hard. Water would fall out the shower leavening water everywhere. Mold on mirrors and walls.
6
David
30 de jul. de 2025
·
A estadia foi de 4 noites
Mildew dresser and our sheets
Mildew dresser and our sheets
8
MIGUEL
6 de ago. de 2024
·
A estadia foi de 5 noites
Hotel limpio y seguro lo que genera tranquilidad
Hotel limpio y seguro lo que genera tranquilidad
2
Robert Carl
30 de set. de 2025
·
A estadia foi de 14 noites
Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money
Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são básicos e antigos, e os colchões são repetidamente descritos como muito firmes; alguns relatam ruído e cheiro de mofo, enquanto poucos os acharam espaçosos. As comodidades são simples, com televisores mais antigos e sem elevadores.
Avaliações dos hóspedes relacionadas
4
CJ
31 de out. de 2025
·
A estadia foi de 7 noites
Most of the staff were very nice. There were a few bartenders who mocked me for my Spanish speaking efforts. The beds were rock hard, like sleeping on the floor. The food options between breakfast and dinner were VERY limited. The wildlife on property was a nuisance—an infestation if you will. There is a shuttle to the beach, that runs every 30 minutes, so that was nice.
Most of the staff were very nice. There were a few bartenders who mocked me for my Spanish speaking efforts. The beds were rock hard, like sleeping on the floor. The food options between breakfast and dinner were VERY limited. The wildlife on property was a nuisance—an infestation if you will. There is a shuttle to the beach, that runs every 30 minutes, so that was nice.
8
SHERRY
21 de out. de 2025
·
A estadia foi de 4 noites
Loved my stay the staff was super friendly. Although, the property bed was more on the firm stiff side and the shower temperature was set on cool vs hot. The bathroom sink got more hotter than the shower which I found odd. However, wouldn’t mind going back as everything was organized down to the beach transportation.
Loved my stay the staff was super friendly. Although, the property bed was more on the firm stiff side and the shower temperature was set on cool vs hot. The bathroom sink got more hotter than the shower which I found odd. However, wouldn’t mind going back as everything was organized down to the beach transportation.
8
Esteban
20 de jul. de 2024
·
A estadia foi de 3 noites
Camas muy duras, la atención por parte de servicio al cuarto pecima. De ahi en general todo estubo bien
Camas muy duras, la atención por parte de servicio al cuarto pecima. De ahi en general todo estubo bien
6
Rejean
21 de nov. de 2024
·
A estadia foi de 1 noite
I asked a room far form all noises. I could hear music...young people screaming late at night and I had a family with young peopleand babies as a neighbour
I asked a room far form all noises. I could hear music...young people screaming late at night and I had a family with young peopleand babies as a neighbour
6
Sharnita
4 de out. de 2025
·
A estadia foi de 4 noites
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
10
Abdelwahab
4 de fev. de 2026
·
A estadia foi de 6 noites
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
6
CLAIRE ELAINE
14 de fev. de 2024
·
A estadia foi de 3 noites
Bed was extremely hard. Food was ok but not amazing. The pool cleanliness was questionable.
Bed was extremely hard. Food was ok but not amazing. The pool cleanliness was questionable.
8
Sara
3 de jan. de 2023
·
A estadia foi de 4 noites
Overall the price/value is okay. Starting with the positives: the food is great, you have many options to choose from. We stayed for NYE and they made it extra special by including different types of seafood, finger food, charcuteries and cheeses, meats, fish… also my husband was sick one night and the Front Office Team called a doctor and she was in our room in just 20 mins so that really helped! What I found wasnt too great was the bed. You can feel the mattress is old, hard and “boney”, you can feel the springs. Also the pillows are very soft. The rest of the hotel has a feeling of having stuck in the 70s however if you are looking for an affordable all inclusive hotel near the beach Id say this is a good option as most of the other hotels facing the beach require a longer stay and are more expensive.
Overall the price/value is okay. Starting with the positives: the food is great, you have many options to choose from. We stayed for NYE and they made it extra special by including different types of seafood, finger food, charcuteries and cheeses, meats, fish… also my husband was sick one night and the Front Office Team called a doctor and she was in our room in just 20 mins so that really helped! What I found wasnt too great was the bed. You can feel the mattress is old, hard and “boney”, you can feel the springs. Also the pillows are very soft. The rest of the hotel has a feeling of having stuck in the 70s however if you are looking for an affordable all inclusive hotel near the beach Id say this is a good option as most of the other hotels facing the beach require a longer stay and are more expensive.
6
Megan
9 de jan. de 2025
·
A estadia foi de 7 noites
The staff were really wonderful. Everyone was kind and willing to help with anything we needed. The food could be improved. It’s buffet style so there were often lukewarm items that should be kept hot or cold. Some days it was hard to find anything that looked appetizing in the main restaurant. The fresh fruit was delicious and always available for meals and snacks. The grounds were beautiful but the room was lackluster. It was not pretty or very decorated but it was clean. The TV reception wasn’t good so the picture was full of static and they weren’t smart TVs so we couldn’t screen share or use our own devices to watch movies. There is an ATM and a currency exchange at the front desk, which was very convenient. We saw wildlife: lizards, coati, sereque, deer, and lots of birds right on the grounds. The beach access was not as convenient as other RIU resorts in the area because there’s no direct path - you need to take a shuttle bus to get there and it’s about a 15 minute trip. This ended up being a minor issue because we didn’t want to spend much time at the crowded beach. This was not a calm, tranquil beach like Akumal. It was full of people and loud music and squeezed between other resort beach areas. It was difficult to walk in the surf because the beach was eroding away. One day a palm tree washed into the ocean, leaving a waist high ledge made of plastic sacks of sand to keep the rest from washing away. There was caution tape up across the whole horizon line. Not pretty
The staff were really wonderful. Everyone was kind and willing to help with anything we needed. The food could be improved. It’s buffet style so there were often lukewarm items that should be kept hot or cold. Some days it was hard to find anything that looked appetizing in the main restaurant. The fresh fruit was delicious and always available for meals and snacks. The grounds were beautiful but the room was lackluster. It was not pretty or very decorated but it was clean. The TV reception wasn’t good so the picture was full of static and they weren’t smart TVs so we couldn’t screen share or use our own devices to watch movies. There is an ATM and a currency exchange at the front desk, which was very convenient. We saw wildlife: lizards, coati, sereque, deer, and lots of birds right on the grounds. The beach access was not as convenient as other RIU resorts in the area because there’s no direct path - you need to take a shuttle bus to get there and it’s about a 15 minute trip. This ended up being a minor issue because we didn’t want to spend much time at the crowded beach. This was not a calm, tranquil beach like Akumal. It was full of people and loud music and squeezed between other resort beach areas. It was difficult to walk in the surf because the beach was eroding away. One day a palm tree washed into the ocean, leaving a waist high ledge made of plastic sacks of sand to keep the rest from washing away. There was caution tape up across the whole horizon line. Not pretty
2
Marian
4 de ago. de 2024
·
A estadia foi de 6 noites
This hotel doesn’t have a beach inside you need to drive 30 min to get to another hotel beach, rooms are very old and small, there’s no elevators at all, only one big pool and one for children, the lobby is very very small it’s not really a lobby it’s more like just an office to check in. This hotel is not what the pictures show at all. Do not recommend at all. Not recommending at all this hotel.
This hotel doesn’t have a beach inside you need to drive 30 min to get to another hotel beach, rooms are very old and small, there’s no elevators at all, only one big pool and one for children, the lobby is very very small it’s not really a lobby it’s more like just an office to check in. This hotel is not what the pictures show at all. Do not recommend at all. Not recommending at all this hotel.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente elogiada pela simpatia e prestatividade em todos os departamentos. Ainda assim, alguns hóspedes tiveram respostas lentas ou pouco prestativas na recepção, barreiras linguísticas ou mau atendimento de incidentes específicos.
Avaliações dos hóspedes relacionadas
10
mya
29 de abr. de 2025
·
A estadia foi de 1 noite
Friendly and helpful staff.
Friendly and helpful staff.
2
Oscar
14 de out. de 2025
·
A estadia foi de 4 noites
El personal de meseros y cocina muy atentos , el resto bien en general , lo que estuvo pésimo fue la atención recibida al momento de sufrir un accidente al salir de la alberca con mi bebé de 9 meses en brazos, donde hubo heridas expuestas , golpes y un esguince , la ayuda tardo en llegar y cuando llegó el maletín de primero auxilios estaba prácticamente vacío tuvieron que ir por material de curación y regresar conmigo, todo esto a paso de tortuga y con unas ganas que mejor otro huésped tomo la iniciativa y al tener conocimientos médicos (es un enfermero retirado) se movió y les pidió el material para hacerlo el mismo , pidió hielo en la barra para aplicarme en el golpe , otro huésped fue por un ungüento para desinflamar y otro huésped más trajo paracetamol para el dolor y el personal del hotel nada más viendo sin intención de ofrecer ayuda y todavía dice ayyy yo pensé que se había pegado en la cabeza , queee !!!!????? A lo que ya molesta le respondí , nooooooo imagínese que me hubiera pegado en la cabeza con la atención que estoy recibiendo de su parte ya me habría muerto , cero preocupación por el incidente , se retiraron preguntándome por 3era vez mi número de habitación y que si necesitaba otra ves ayuda fuera a la recepción , el corte más profundo siguió sangrando y el huésped que me curó llegó a mi habitación con material de curación que compro en la tienda de recuerdos y me hizo unos moños para unir la piel y que ayudara cerrar por que se requería de sutura .
El personal de meseros y cocina muy atentos , el resto bien en general , lo que estuvo pésimo fue la atención recibida al momento de sufrir un accidente al salir de la alberca con mi bebé de 9 meses en brazos, donde hubo heridas expuestas , golpes y un esguince , la ayuda tardo en llegar y cuando llegó el maletín de primero auxilios estaba prácticamente vacío tuvieron que ir por material de curación y regresar conmigo, todo esto a paso de tortuga y con unas ganas que mejor otro huésped tomo la iniciativa y al tener conocimientos médicos (es un enfermero retirado) se movió y les pidió el material para hacerlo el mismo , pidió hielo en la barra para aplicarme en el golpe , otro huésped fue por un ungüento para desinflamar y otro huésped más trajo paracetamol para el dolor y el personal del hotel nada más viendo sin intención de ofrecer ayuda y todavía dice ayyy yo pensé que se había pegado en la cabeza , queee !!!!????? A lo que ya molesta le respondí , nooooooo imagínese que me hubiera pegado en la cabeza con la atención que estoy recibiendo de su parte ya me habría muerto , cero preocupación por el incidente , se retiraron preguntándome por 3era vez mi número de habitación y que si necesitaba otra ves ayuda fuera a la recepción , el corte más profundo siguió sangrando y el huésped que me curó llegó a mi habitación con material de curación que compro en la tienda de recuerdos y me hizo unos moños para unir la piel y que ayudara cerrar por que se requería de sutura .
10
Quintasha
11 de set. de 2025
·
A estadia foi de 3 noites
I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10
I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10
2
Viviana
4 de jan. de 2025
·
A estadia foi de 7 noites
Check-in was considerably long by someone with not experience. Offered us rooms that they were not available and didn’t have our room by the checking time. The boy at the towel station was extremely rude and disrespectful toward to us when we tried to exchange our towels for clean us they were denied to us because the have “a rule” of only one towel per day. There were not accommodations to anything and upper management seems to have a very cocky attitude when we brought our concerns. Not friendly or willing to listen our concerns. There only good person was the bus driver which was kind and friendly everyday, but everyone else seems to be so entitled and with a little tiny mind to be able to understand they are providing a service to the people who come from far away to spend a good amount of money to be treated like they are making us a favour which maybe they need to reflect and think that places like this runs because of the tourist. If you’re looking for a place where you want to feel comfortable, welcomed and relax STAY AWAY FROM THIS PLACE.
Check-in was considerably long by someone with not experience. Offered us rooms that they were not available and didn’t have our room by the checking time. The boy at the towel station was extremely rude and disrespectful toward to us when we tried to exchange our towels for clean us they were denied to us because the have “a rule” of only one towel per day. There were not accommodations to anything and upper management seems to have a very cocky attitude when we brought our concerns. Not friendly or willing to listen our concerns. There only good person was the bus driver which was kind and friendly everyday, but everyone else seems to be so entitled and with a little tiny mind to be able to understand they are providing a service to the people who come from far away to spend a good amount of money to be treated like they are making us a favour which maybe they need to reflect and think that places like this runs because of the tourist. If you’re looking for a place where you want to feel comfortable, welcomed and relax STAY AWAY FROM THIS PLACE.
10
Owen
2 de dez. de 2024
·
A estadia foi de 4 noites
Great place! Super friendly staff!
Great place! Super friendly staff!
10
Kevin Andrew
20 de set. de 2025
·
A estadia foi de 7 noites
I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT
I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT
8
Anne
29 de mai. de 2025
·
A estadia foi de 8 noites
Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there.
Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there.
6
Angela
20 de ago. de 2025
·
A estadia foi de 3 noites
Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all!
Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all!
2
MARCO ANTONIO
31 de mar. de 2024
·
A estadia foi de 1 noite
La propiedad está bien solo es el personal de recepción son muy groseras mienten y te tratan muy mal principalmente las dos chicas que están el domingo 31 a las 12 pm no se como se llaman
La propiedad está bien solo es el personal de recepción son muy groseras mienten y te tratan muy mal principalmente las dos chicas que están el domingo 31 a las 12 pm no se como se llaman
8
Christine
26 de abr. de 2025
·
A estadia foi de 4 noites
Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again!
Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again!
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Localização
Não está localizado à beira-mar; o acesso é feito por um transporte de 10 a 15 minutos que geralmente funciona a cada 30 minutos e termina no início da noite. Os hóspedes gostam do ambiente seguro e fechado e da proximidade com a Quinta Avenida, mas caminhar até a praia é impraticável.
Avaliações dos hóspedes relacionadas
8
Isabelle
5 de mar. de 2024
·
A estadia foi de 3 noites
Un petit resort tout inclus avec tout à proximité sauf la plage. Nous devions prendre un autobus qui passe à chaque demi-heure pour se rendre à la plage (12 minutes). Quelques fois, l’autobus est plein, nous devons attendre le prochain. Le vendredi soir, super party au RIU Tequila. Attention, encore une fois, autobus au demi-heure, rien ne se fait à pieds. Le buffet correct mais décevant pour le Mexique. 2 petites piscines. Une tranquille et l’autre pour la famille. Le kid club était fermé.
Un petit resort tout inclus avec tout à proximité sauf la plage. Nous devions prendre un autobus qui passe à chaque demi-heure pour se rendre à la plage (12 minutes). Quelques fois, l’autobus est plein, nous devons attendre le prochain. Le vendredi soir, super party au RIU Tequila. Attention, encore une fois, autobus au demi-heure, rien ne se fait à pieds. Le buffet correct mais décevant pour le Mexique. 2 petites piscines. Une tranquille et l’autre pour la famille. Le kid club était fermé.
10
Eduardo
22 de nov. de 2024
·
A estadia foi de 1 noite
Todo excelente, buena opción y servicio, excelente relación calidad precio y muy cerca de la 5ta avenida para también salir a pasear y conocer playa del carmen
Todo excelente, buena opción y servicio, excelente relación calidad precio y muy cerca de la 5ta avenida para también salir a pasear y conocer playa del carmen
6
Jose
4 de jan. de 2023
·
A estadia foi de 19.360 noites
The property is far away from the beach. The bus ride takes about 14 minutes to get to the beach and is only limited to the daytime. You'll have to walk about 25-30 minutes or pay a cab if you want a night stroll on the beach.
The property is far away from the beach. The bus ride takes about 14 minutes to get to the beach and is only limited to the daytime. You'll have to walk about 25-30 minutes or pay a cab if you want a night stroll on the beach.
10
Carole
4 de jan. de 2024
·
A estadia foi de 7 noites
Site de grandeur humaine. Hôtel familial et convivial. L'équipe et l'animation est A . Cet hôtel n'est pas sur le bord de la mer mais la navette nous y amène au 30 minutes et le Riu Lupita a une station pour le lunch et la plage. Nous avons adoré notre séjour. Je vous le recommande.
Site de grandeur humaine. Hôtel familial et convivial. L'équipe et l'animation est A . Cet hôtel n'est pas sur le bord de la mer mais la navette nous y amène au 30 minutes et le Riu Lupita a une station pour le lunch et la plage. Nous avons adoré notre séjour. Je vous le recommande.
6
Sharnita
4 de out. de 2025
·
A estadia foi de 4 noites
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
8
Suzanne
21 de mar. de 2024
·
A estadia foi de 7 noites
I liked the fact that it was a smaller resort. I wish the beach would off been closer to the resort.
I liked the fact that it was a smaller resort. I wish the beach would off been closer to the resort.
8
Libert Andrea celeste
10 de jun. de 2024
·
A estadia foi de 5 noites
Es un lugar muy bueno, es mucho más económico que los que están a pie de playa y cuenta con beach club para estar ahí en la playa, el transporte sale cada 30 minutos y no tiene costo extra. La vdd vale muchísimo la pena
Es un lugar muy bueno, es mucho más económico que los que están a pie de playa y cuenta con beach club para estar ahí en la playa, el transporte sale cada 30 minutos y no tiene costo extra. La vdd vale muchísimo la pena
10
ihar
12 de dez. de 2023
·
A estadia foi de 8 noites
Отель Руи Лупита оставил положительное впечатление. Расположен не на первой линии но есть трансфер каждые полчаса .Занимает 10 минут. Но можно за 10 минут дойти до пляжа через гольф поле. Трансфер позволяет выйти рядом с городом но надо учитывать что трансфер только до 19 часов. Далее надо будет использовать такси 150 пессо. Сувениры в городе дорогие. Оптимально покупать за наличные в Чиченице. Питание в отеле великолепное .Выбор хороший. Ресторан со стейками находится на пляже и туда есть трансфер. Сам ужин занимает более двух часов . Стейк достойный, но не стоит на мой взгляд потраченного времени. В основном ресторане разнообразнее питание. Анимация средняя. Пенная тасовка в бассейне весело. Выезд на вечеринку в Рупиту соседнюю -весело и для разнообразия не плохо. В отеле есть возможность оставить вещи перед вылетом и пользоваться услугами отеля а потом принять душ. Из развлечений есть волейбол и настольный тенис и другая активность. Спиртное разнообразное и большой выбор коктейлей. Вечеринки с караоке на любителя. На пляже лежаков хватает но находятся они под пальмами и чтобы укрыться от солнца приходится их постоянно передвигать. Море не всегда спокойное но не глубокое. В ноябре водорослей было мало. На территории отеля и пляжа безопасно. Могу рекомендовать отель в соотношении цена-качество.
Отель Руи Лупита оставил положительное впечатление. Расположен не на первой линии но есть трансфер каждые полчаса .Занимает 10 минут. Но можно за 10 минут дойти до пляжа через гольф поле. Трансфер позволяет выйти рядом с городом но надо учитывать что трансфер только до 19 часов. Далее надо будет использовать такси 150 пессо. Сувениры в городе дорогие. Оптимально покупать за наличные в Чиченице. Питание в отеле великолепное .Выбор хороший. Ресторан со стейками находится на пляже и туда есть трансфер. Сам ужин занимает более двух часов . Стейк достойный, но не стоит на мой взгляд потраченного времени. В основном ресторане разнообразнее питание. Анимация средняя. Пенная тасовка в бассейне весело. Выезд на вечеринку в Рупиту соседнюю -весело и для разнообразия не плохо. В отеле есть возможность оставить вещи перед вылетом и пользоваться услугами отеля а потом принять душ. Из развлечений есть волейбол и настольный тенис и другая активность. Спиртное разнообразное и большой выбор коктейлей. Вечеринки с караоке на любителя. На пляже лежаков хватает но находятся они под пальмами и чтобы укрыться от солнца приходится их постоянно передвигать. Море не всегда спокойное но не глубокое. В ноябре водорослей было мало. На территории отеля и пляжа безопасно. Могу рекомендовать отель в соотношении цена-качество.
6
Grace Eboselume
27 de mai. de 2025
·
A estadia foi de 3 noites
Budget friendly, no beach on site
Budget friendly, no beach on site
8
Olga
13 de nov. de 2024
·
A estadia foi de 8 noites
Overall it was good, staff and dining was super. The flip point is that it’s rather far away from the oceanfront and area around the resort is not suitable for walking due to golf club property.
Overall it was good, staff and dining was super. The flip point is that it’s rather far away from the oceanfront and area around the resort is not suitable for walking due to golf club property.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Comida e bebida são inconsistentes: muitos citam variedade limitada ou sabor medíocre, opções escassas entre as refeições e bebidas de baixa qualidade. Os restaurantes especializados têm capacidade limitada e filas que começam cedo, e os estabelecimentos do clube de praia fecham cedo.
Avaliações dos hóspedes relacionadas
6
Garland
5 de ago. de 2025
·
A estadia foi de 4 noites
Food choices wasnt that good.
Food choices wasnt that good.
4
Essence
20 de jul. de 2024
·
A estadia foi de 3 noites
The food was not good. The restaurants were first come first serve. The food that was available for 24 hours was HORRIBLE
The food was not good. The restaurants were first come first serve. The food that was available for 24 hours was HORRIBLE
6
Teal
5 de mai. de 2024
·
A estadia foi de 4 noites
Property and grounds were very pretty and in great condition. Staff were very friendly and attentive. Food presentation was pretty but flavor was terrible. Food was either over cooked, over salted, flavorless and just not good. Drinks weren’t that great either. There also is a really gross smell around the bar (we were thinking it must be the drainage system) that smelled like a combo of body odor and fish sauce. Gym facility was perfect for what was needed (weights, treadmill, elliptical, trx). The beach (there’s an 15 min bus between this resort and the next Riu on the beach) was pretty and had a nice lady out. Overall, it worked for the quick getaway we wanted but it was too bad the food was no good.
Property and grounds were very pretty and in great condition. Staff were very friendly and attentive. Food presentation was pretty but flavor was terrible. Food was either over cooked, over salted, flavorless and just not good. Drinks weren’t that great either. There also is a really gross smell around the bar (we were thinking it must be the drainage system) that smelled like a combo of body odor and fish sauce. Gym facility was perfect for what was needed (weights, treadmill, elliptical, trx). The beach (there’s an 15 min bus between this resort and the next Riu on the beach) was pretty and had a nice lady out. Overall, it worked for the quick getaway we wanted but it was too bad the food was no good.
8
PASCUAL
8 de ago. de 2024
·
A estadia foi de 3 noites
Buen hotel con adecuada relación calidad precio, las habitaciones con lo suficiente de espacio y equipo, aunque las camas un poco duras e incomodas. La comida adecuada, no es premium, pero por el costo esta mas que adecuado, hay un restaurante de cortes con reservación con un horario reducido y poca espacio, solo 40 personas, solo puedes reservar a las 7am y en 10 minutos se acaba el cupo, pero si hay grupos, con 2 o 3 personas que reserven se acabo el cupo para el día. Las albercas y el ambiente en general en excelente estado, el club de playa igualmente con buen servicio y espacio. El trato del personal muy amable y servicial, sin duda hace que pases por alto los detalles como el confort de las habitaciones. y la variedad de opciones de alimentos, pero sin duda es un buen hotel al que se puede volver sin ningun problema.
Buen hotel con adecuada relación calidad precio, las habitaciones con lo suficiente de espacio y equipo, aunque las camas un poco duras e incomodas. La comida adecuada, no es premium, pero por el costo esta mas que adecuado, hay un restaurante de cortes con reservación con un horario reducido y poca espacio, solo 40 personas, solo puedes reservar a las 7am y en 10 minutos se acaba el cupo, pero si hay grupos, con 2 o 3 personas que reserven se acabo el cupo para el día. Las albercas y el ambiente en general en excelente estado, el club de playa igualmente con buen servicio y espacio. El trato del personal muy amable y servicial, sin duda hace que pases por alto los detalles como el confort de las habitaciones. y la variedad de opciones de alimentos, pero sin duda es un buen hotel al que se puede volver sin ningun problema.
6
Diana
3 de fev. de 2026
·
A estadia foi de 1 noite
la comida muy mala
la comida muy mala
6
Shannon
11 de fev. de 2025
·
A estadia foi de 4 noites
the food was amazing I liked the relaxed atmosphere I like that the rules were not over the top restrictive and and the staff were great especially the entertainment staff and main bartenders. The silent disco was so fun so was the foam party. The night club/disco only played Spanish music shower tiles were really nice in my room and the ac was good my bed was comfortable and the drinks were good.
the food was amazing I liked the relaxed atmosphere I like that the rules were not over the top restrictive and and the staff were great especially the entertainment staff and main bartenders. The silent disco was so fun so was the foam party. The night club/disco only played Spanish music shower tiles were really nice in my room and the ac was good my bed was comfortable and the drinks were good.
4
David
8 de fev. de 2024
·
A estadia foi de 6 noites
The property doesn’t have immediate access to the beach! The restaurant and bar in the beach area closed at 5 pm so if you plan to stay for the Sunset no food or drinks will be available and you will have no transportation from the hotel to take you back. The beds are extremely firm making it very difficult to sleep. We were offered a mattress topper that helped a lot.
The property doesn’t have immediate access to the beach! The restaurant and bar in the beach area closed at 5 pm so if you plan to stay for the Sunset no food or drinks will be available and you will have no transportation from the hotel to take you back. The beds are extremely firm making it very difficult to sleep. We were offered a mattress topper that helped a lot.
6
Angela
20 de ago. de 2025
·
A estadia foi de 3 noites
Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all!
Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all!
8
DANIEL
6 de mai. de 2025
·
A estadia foi de 2 noites
Un lugar agradable, solo que despues de las 9pm ya no hay opciones de comida o snacks, el Beach Club fue lo mejor
Un lugar agradable, solo que despues de las 9pm ya no hay opciones de comida o snacks, el Beach Club fue lo mejor
2
Robert Carl
30 de set. de 2025
·
A estadia foi de 14 noites
Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money
Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
2
Andre barreto
10 de jan. de 2025
·
A estadia foi de 3 noites
Hotel velho, quarto com cheiro de mofo, cama horrível. Atendimento de todos desde a recepcao até os garcons sempre grosseiros e preguiçoso. As bebidas todas de péssima qualidade. Não recomendo!
Hotel velho, quarto com cheiro de mofo, cama horrível. Atendimento de todos desde a recepcao até os garcons sempre grosseiros e preguiçoso. As bebidas todas de péssima qualidade. Não recomendo!
10
Jairo
25 de ago. de 2024
·
A estadia foi de 3 noites
Excelente
Excelente
6
Erico
8 de jan. de 2024
·
A estadia foi de 7 noites
Esperava mais considerando um Resort da Rede Riu. O atendimento no beach club deixou muito a desejar. Pouca variedade de comida e com funcionários que pareciam infelizes. No Hotel, quartos cheirando a mofo, apesar da limpeza visível. No geral notamos um desconforto no atendimento do pessoal do atendimento das mesas nas refeições. Excelente atendimento da funcionária Fernanda da recepção. Simpática e prestativa.
Esperava mais considerando um Resort da Rede Riu. O atendimento no beach club deixou muito a desejar. Pouca variedade de comida e com funcionários que pareciam infelizes. No Hotel, quartos cheirando a mofo, apesar da limpeza visível. No geral notamos um desconforto no atendimento do pessoal do atendimento das mesas nas refeições. Excelente atendimento da funcionária Fernanda da recepção. Simpática e prestativa.
10
Jonathan
25 de jul. de 2022
·
A estadia foi de 5 noites
Muito boa, atendimento excepcional porém não é pé na areia como demonstra, é necessário pegar um onibus que o hotel disponibiliza para ir a praia
Muito boa, atendimento excepcional porém não é pé na areia como demonstra, é necessário pegar um onibus que o hotel disponibiliza para ir a praia
10
BRUNO
12 de jun. de 2022
·
A estadia foi de 2 noites
O atendimento foi excelente desde o primeiro minuto. O transporte para a praia foi muito eficiente. O atendimento inicial da funcionária Tânia mudou meu dia, fica aqui o agradecimento e o reconhecimento. RIU continuem assim com uma equipe maravilhosa. Esse é o diferencial.
O atendimento foi excelente desde o primeiro minuto. O transporte para a praia foi muito eficiente. O atendimento inicial da funcionária Tânia mudou meu dia, fica aqui o agradecimento e o reconhecimento. RIU continuem assim com uma equipe maravilhosa. Esse é o diferencial.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: 335.39999944458003USD
- 2026-09-22: 335.39999944458003USD
- 2026-09-23: 335.78383551330563USD
- 2026-09-24: 335.39999944458003USD
- 2026-09-25: 290.7667517715454USD
- 2026-09-26: 335.7638327392578USD
- 2026-09-27: 299.5192615692138USD
- 2026-09-28: 336.3999980224609USD
- 2026-09-29: 336.3999980224609USD
- 2026-09-30: 144.26762570343016USD
- 2026-10-01: 333.83505386657714USD
- 2026-10-02: 337.318689352417USD
- 2026-10-03: 337.318689352417USD
- 2026-10-04: 338.39999517822264USD
- 2026-10-05: 337.107942086792USD
- 2026-10-06: 337.107942086792USD
- 2026-10-07: 339.39999375610347USD
- 2026-10-08: 335.97979964294433USD
- 2026-10-09: 342.3999894897461USD
- 2026-10-10: 338.39999517822264USD
- 2026-10-11: 338.39999517822264USD
- 2026-10-12: 342.3999894897461USD
- 2026-10-13: 159.60241437683104USD
- 2026-10-14: 373.1221485595703USD
- 2026-10-15: 339.39999375610347USD
- 2026-10-16: 339.39999375610347USD
- 2026-10-17: 338.39999517822264USD
- 2026-10-18: 339.39999375610347USD
- 2026-10-19: 335.39999944458003USD
- 2026-10-20: 335.39999944458003USD
- 2026-10-21: 336.3999980224609USD
- 2026-10-22: 335.39999944458003USD
- 2026-10-23: 449.93087419128415USD
- 2026-10-24: 506.4000014801025USD
- 2026-10-25: 338.06159448242187USD
- 2026-10-26: 370.3999847015381USD
- 2026-10-27: 400.3999770690918USD
- 2026-10-28: 405.400004989624USD
- 2026-10-29: 406.4000035675049USD
- 2026-10-30: 403.01207312316893USD
- 2026-10-31: 605.3999657836914USD
- 2026-11-01: 527.6423519897461USD
- 2026-11-02: 539.0106886566161USD
- 2026-11-03: 541.7628741912841USD
- 2026-11-04: 607.2083426696777USD
- 2026-11-05: 608.399961517334USD
- 2026-11-06: 546.3544741912841USD
- 2026-11-07: 609.3999600952149USD
- 2026-11-08: 539.0106886566161USD
- 2026-11-09: 546.3544741912841USD
- 2026-11-10: 608.399961517334USD
- 2026-11-11: 615.3999515625USD
- 2026-11-12: 610.3999586730956USD
- 2026-11-13: 541.7628741912841USD
- 2026-11-14: 614.3999529846191USD
- 2026-11-15: 547.5023741912842USD
- 2026-11-16: 610.3999586730956USD
- 2026-11-17: 609.3999600952149USD
- 2026-11-18: 610.3999586730956USD
- 2026-11-19: 546.3544741912841USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Este alojamento não permite que os clientes alterem os nomes que constam nas reservas. O nome na reserva deve corresponder ao do cliente que vai efetuar o check-in e ficar alojado no alojamento. É necessário apresentar um documento de identificação com fotografia.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito; não se aceita numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Devido às regulamentações do governo mexicano, o Riu Hotels and Resorts deixará de trocar dólares americanos por pesos mexicanos nos seus estabelecimentos no México.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Não é necessário automóvel para aceder ao alojamento.
Cortesias mais populares
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Balcão de turismo
Campos de ténis
Atividades
Piscina
Campos de ténis
Jardim
Campo de golfe (na proximidade)
Windsurf
Piscina para crianças
Piscina exterior
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Geral
Restaurante
Quartos de não fumadores
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Clube para crianças
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Serviços
Balcão de turismo
Serviços de limpeza
Caixa ATM/Multibanco
Aluguer de bicicletas
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Internet
Wi-fi gratuito