Kay Hotel
From
59 US$
/ noche
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From
59 US$
/ noche
Acerca de esta propiedad
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) o información de visitas en bicicleta.
Servicios
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) o información de visitas en bicicleta.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición.
Comida
En Hotel Kay Adults Only tienes un supermercado a tu disposición.
Habitaciones
Disfruta de una agradable estancia en una de las 15 habitaciones con televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. Entre las comodidades, se incluyen teléfono y caja fuerte (cabe un portátil), además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Hotel Kay Adults Only, te encontrarás en una fantástica zona de Playa del Carmen (Centro de la ciudad de Playa del Carmen), a solo unos pasos de Playa principal de Playa del Carmen y Quinta Avenida. Además, este hotel se encuentra a 0,3 km de Terminal marítima de Playa del Carmen y a 0,3 km de Playa Playacar.
Qué hay cerca
Playa principal de Playa del Carmen(0.1 millas)
Quinta Avenida(0.1 millas)
Parque Los Fundadores(0.1 millas)
Escultura Portal Maya(0.1 millas)
Terminal marítima de Playa del Carmen(0.2 millas)
Playa Playacar(0.2 millas)
Museo Frida Kahlo(0.3 millas)
Chabad de Playa del Carmen(0.3 millas)
Paseo del Carmen(0.3 millas)
Mercado Playa del Carmen(0.3 millas)
Playa del Carmen Lighthouse(0.3 millas)
Plaza Paraíso(0.4 millas)
3D Museum of Wonders(0.4 millas)
Calle 12(0.4 millas)
Centro comercial Calle Corazón(0.4 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(20.8 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(35.4 millas)
Aeropuerto Internacional de Tulum (TQO)(66 millas)
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Caja fuerte
Playa (cercana)
Consigna de equipajes
Ubicación
Calle 2 Norte, entre 5a Avenida y ZFM, Centro de Playa del Carmen, Playa del Carmen, Estado de Quintana Roo, México
Playa principal de Playa del Carmen (0.1 millas)
Quinta Avenida (0.1 millas)
Parque Los Fundadores (0.1 millas)
Escultura Portal Maya (0.1 millas)
Terminal marítima de Playa del Carmen (0.2 millas)
Playa Playacar (0.2 millas)
Opciones de habitación
4
Habitación básica, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Conexión Wi-Fi (gratuita)Baño privadoCaja fuerte
5
Habitación básica, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
Conexión Wi-Fi (gratuita)Baño privadoCaja fuerte
5
Habitación junior
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Conexión Wi-Fi (gratuita)Baño privadoCaja fuerte
Reseñas de los huéspedes sobre Kay Hotel
8
Bueno
Basado en 252 comentarios verificados
¿Quién se queda aquí?
Pareja
55%
Grupo
27%
Solo/a
17%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
El Hotel Kay genera reacciones mixtas: los viajeros elogian su ubicación céntrica, junto a la playa y cerca de la Quinta Avenida y de la terminal de ADO, pero muchos describen unas instalaciones anticuadas y con poco mantenimiento, con cierres, servicios limitados y ruido persistente proveniente de bares cercanos hasta altas horas de la noche.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
El Hotel Kay genera reacciones mixtas: los viajeros elogian su ubicación céntrica, junto a la playa y cerca de la Quinta Avenida y de la terminal de ADO, pero muchos describen unas instalaciones anticuadas y con poco mantenimiento, con cierres, servicios limitados y ruido persistente proveniente de bares cercanos hasta altas horas de la noche.
La limpieza es una preocupación recurrente, con informes de ropa de cama manchada, olores desagradables, moho, insectos y baños deteriorados, aunque algunos huéspedes encontraron las habitaciones aceptablemente limpias. Las opiniones sobre el servicio son inconsistentes: algunos elogian la amabilidad de la recepción, mientras que otros se encontraron con personal ausente o que no responde, disputas por cargos adicionales, fallos de seguridad e incluso la imposibilidad de salir del edificio temprano por la mañana. En general, es adecuado para viajeros con presupuesto ajustado que se sientan cómodos con lo básico en un entorno animado.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones son muy limitadas y están deterioradas: no hay ascensor, las áreas de la azotea y la piscina están cerradas y, a veces, se ofrece acceso a un club de playa al otro lado de la calle que varios huéspedes encontraron sucio.
Reseñas de huéspedes relacionadas
4
Francisco
8 jul 2024
·
Se alojó 2 noches
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
6
Jeffrey
18 mar 2025
·
Se alojó 1 noche
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
4
Beatriz
23 sept 2025
·
Se alojó 1 noche
buena ubicacion cerca de trasporte y de tiendas y zona turistica no me gusto tienes qué subir tus maletas por escalera no ay elevador sistema de baño muy antiguo te cobran ahi un impuesto extra para ir por divercion y solo ir a dormir si
buena ubicacion cerca de trasporte y de tiendas y zona turistica no me gusto tienes qué subir tus maletas por escalera no ay elevador sistema de baño muy antiguo te cobran ahi un impuesto extra para ir por divercion y solo ir a dormir si
2
Adrian
25 sept 2025
·
Se alojó 2 noches
Las instalaciones no le dan mantenimiento, tienen óxido y huele a humedad.
Las instalaciones no le dan mantenimiento, tienen óxido y huele a humedad.
8
JOSE LUIS
2 sept 2024
·
Se alojó 2 noches
No tiene elevador y me tocó hasta el tercer piso y en la página por internet no mencionan eso.....la alberca no está en el hotel sino en el de enfrente y demasiado sucia el agua. Ya se que ahí no me vuelvo a hospedar.
No tiene elevador y me tocó hasta el tercer piso y en la página por internet no mencionan eso.....la alberca no está en el hotel sino en el de enfrente y demasiado sucia el agua. Ya se que ahí no me vuelvo a hospedar.
6
Todd
15 feb 2024
·
Se alojó 7 noches
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
4
DONATO
17 jun 2025
·
Se alojó 8 noches
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
6
Jeremy
17 ene 2024
·
Se alojó 1 noche
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
2
Jose
5 jun 2025
·
Se alojó 5 noches
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
2
Shawn David
9 abr 2025
·
Se alojó 7 noches
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es una queja frecuente, incluyendo ropa de cama manchada, malos olores, moho, insectos y baños desgastados; algunos huéspedes dijeron que sus habitaciones estaban aceptablemente limpias.
Reseñas de huéspedes relacionadas
4
Tim
2 ene 2025
·
Se alojó 2 noches
water for toilet, shower, sink was very weak and at times did not work. The bathtub water did not work only shower and it only sprinkled. The area was full of drug dealers and at night it was incredibly lpud with them doing karaoke or yelling or turning their stereo full blast. A dog can hear barking non stop throughout the night with nobody to stop the dog from barking.the area is very rusty so becareful where u put ur hands. There are small mites and ants all ober the floor so keep your things off ground. They only give u 2 towels and used shampoo
water for toilet, shower, sink was very weak and at times did not work. The bathtub water did not work only shower and it only sprinkled. The area was full of drug dealers and at night it was incredibly lpud with them doing karaoke or yelling or turning their stereo full blast. A dog can hear barking non stop throughout the night with nobody to stop the dog from barking.the area is very rusty so becareful where u put ur hands. There are small mites and ants all ober the floor so keep your things off ground. They only give u 2 towels and used shampoo
4
Carlos Iván Arriaga
2 ene 2025
·
Se alojó 3 noches
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
2
Humberto
21 may 2025
·
Se alojó 2 noches
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
2
Jarmila
11 feb 2026
·
Se alojó 2 noches
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
8
Ricardo
20 mar 2024
·
Se alojó 1 noche
Hotel muy cercano a la playa y a la estacion del bus. Muy limpio, solo que hay que subir escaleras. Hotel viejo, basico, pero buen precio.
Hotel muy cercano a la playa y a la estacion del bus. Muy limpio, solo que hay que subir escaleras. Hotel viejo, basico, pero buen precio.
6
Jeremy
17 ene 2024
·
Se alojó 1 noche
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
2
Jake
20 ago 2025
·
Se alojó 4 noches
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
6
Wieslaw
9 feb 2025
·
Se alojó 4 noches
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
2
Bhranti
28 feb 2025
·
Se alojó 3 noches
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
2
Shawn David
9 abr 2025
·
Se alojó 7 noches
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son básicas y anticuadas, con vistas al mar en algunas; varios huéspedes informaron sobre un fuerte ruido de la calle por la noche y problemas como agua caliente irregular o accesorios que no funcionan.
Reseñas de huéspedes relacionadas
8
CYNTHIA
19 feb 2026
·
Se alojó 4 noches
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
6
Paola
26 may 2025
·
Se alojó 3 noches
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
6
Jeffrey
18 mar 2025
·
Se alojó 1 noche
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
8
Shea
31 jul 2025
·
Se alojó 7 noches
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
6
Todd
15 feb 2024
·
Se alojó 7 noches
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
2
Jarmila
11 feb 2026
·
Se alojó 2 noches
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
6
Jeffrey
30 abr 2025
·
Se alojó 3 noches
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
6
Bruce
24 nov 2024
·
Se alojó 2 noches
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
4
DONATO
17 jun 2025
·
Se alojó 8 noches
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
8
Jodi-Anne
21 oct 2024
·
Se alojó 1 noche
Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es inconsistente: algunos huéspedes encontraron al personal amable, pero otros informaron de la falta de personal en la recepción o de que no recibían respuesta, disputas por cargos adicionales, fallos de seguridad e incluso quedarse encerrados por la mañana temprano.
Reseñas de huéspedes relacionadas
6
Paola
26 may 2025
·
Se alojó 3 noches
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
8
Shannon
5 jul 2024
·
Se alojó 3 noches
The staff is excellent..
The staff is excellent..
4
Carlos Iván Arriaga
2 ene 2025
·
Se alojó 3 noches
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
10
Edin
2 nov 2024
·
Se alojó 2 noches
the place was nice and clean and all staf was very frendly.
the place was nice and clean and all staf was very frendly.
2
Jarmila
11 feb 2026
·
Se alojó 2 noches
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
4
DONATO
17 jun 2025
·
Se alojó 8 noches
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
6
Jeremy
17 ene 2024
·
Se alojó 1 noche
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
2
Justine
25 jun 2025
·
Se alojó 3 noches
Nous avons vécu une expérience très préoccupante dans votre hôtel, avec de graves manquements à la sécurité. Quelqu’un est entré dans notre chambre et à fouillé nos affaires malgré notre demande de ne pas accéder à la chambre. Le matin de notre départ, nous étions enfermés à clé dans l’hôtel sans personnel, sans moyen de sortir, (et personne ne nous en a informé) puis aucune assistance n’a été apportée même en appelant l’hotel personne ne répondait. La poignée de la fenêtre du balcon était cassée, aucune caméra de surveillance ne fonctionnait, et le personnel a refusé de confirmer et documenter notre départ anticipé. Nous avons quitté après deux nuits au lieu de trois face à ces conditions inacceptables.
Nous avons vécu une expérience très préoccupante dans votre hôtel, avec de graves manquements à la sécurité. Quelqu’un est entré dans notre chambre et à fouillé nos affaires malgré notre demande de ne pas accéder à la chambre. Le matin de notre départ, nous étions enfermés à clé dans l’hôtel sans personnel, sans moyen de sortir, (et personne ne nous en a informé) puis aucune assistance n’a été apportée même en appelant l’hotel personne ne répondait. La poignée de la fenêtre du balcon était cassée, aucune caméra de surveillance ne fonctionnait, et le personnel a refusé de confirmer et documenter notre départ anticipé. Nous avons quitté après deux nuits au lieu de trois face à ces conditions inacceptables.
2
Jose
5 jun 2025
·
Se alojó 5 noches
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
2
Shawn David
9 abr 2025
·
Se alojó 7 noches
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Muy céntrico y a pocos pasos de la playa, la Quinta Avenida y la terminal de autobuses ADO, lo que facilita moverse a pie por todas partes. Varias reseñas mencionan la animada vida nocturna cerca y algunos sintieron que la zona inmediata era un poco conflictiva.
Reseñas de huéspedes relacionadas
8
CYNTHIA
19 feb 2026
·
Se alojó 4 noches
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
6
Paola
26 may 2025
·
Se alojó 3 noches
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
4
Francisco
8 jul 2024
·
Se alojó 2 noches
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
6
Jeffrey
18 mar 2025
·
Se alojó 1 noche
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
8
Monica
5 mar 2025
·
Se alojó 1 noche
Excellent location. Just know therenis no elevator nor help to carry your bags.
Excellent location. Just know therenis no elevator nor help to carry your bags.
8
Shea
31 jul 2025
·
Se alojó 7 noches
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
6
Jeffrey
30 abr 2025
·
Se alojó 3 noches
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
6
Bruce
24 nov 2024
·
Se alojó 2 noches
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
6
Ricardo
19 may 2025
·
Se alojó 5 noches
Bad area, old property, front dirty ocean
Bad area, old property, front dirty ocean
8
Salvador
3 sept 2024
·
Se alojó 2 noches
Excelente ubicación, a media cuadra de la playa y cerca de la terminal de ADO...le falta limpieza en baños y regaderas, los muebles requieren pintura...
Excelente ubicación, a media cuadra de la playa y cerca de la terminal de ADO...le falta limpieza en baños y regaderas, los muebles requieren pintura...
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No hay suficiente información en las reseñas.
Reseñas de huéspedes relacionadas
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Alfredo
28 ago 2026
·
Se alojó 2 noches
Me gustó la frescura, la habitación limpia, cero humedad. La cercanía con la playa y la ubicación.
Me gustó la frescura, la habitación limpia, cero humedad. La cercanía con la playa y la ubicación.
10
Juan Carlos
29 jun 2026
·
Se alojó 3 noches
Exelente Servicio, precio, ubicacion y trato del personal.
Exelente Servicio, precio, ubicacion y trato del personal.
8
sergio
27 abr 2026
·
Se alojó 4 noches
Es un buen lugar para lo que pagas esta bastante bien
Es un buen lugar para lo que pagas esta bastante bien
10
Alejandro
9 mar 2026
·
Se alojó 3 noches
Desde la azotea tiene vista, desde la habitación la vista es parcial. Muy limpia, el camatista muy atento, El personal también atento.
Desde la azotea tiene vista, desde la habitación la vista es parcial. Muy limpia, el camatista muy atento, El personal también atento.
8
Hector Fabian
15 feb 2026
·
Se alojó 6 noches
Habitacion amplia y limpia con vista al mar, personal amable y eficiente. La habitación tiene sus detalles estéticos como la puerta del balcón y la cortina del mismo ya no cierra y se puede ver desde afuera, nada que unas pinzas no solucionen. La tapa del baño ya esta algo gastada y le faltaba un tornillo aun asi era funcional. Todo lo demás muy bien. Lo recomiendo.
Habitacion amplia y limpia con vista al mar, personal amable y eficiente. La habitación tiene sus detalles estéticos como la puerta del balcón y la cortina del mismo ya no cierra y se puede ver desde afuera, nada que unas pinzas no solucionen. La tapa del baño ya esta algo gastada y le faltaba un tornillo aun asi era funcional. Todo lo demás muy bien. Lo recomiendo.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 04:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-26: 52.07248394605255USD
- 2026-10-27: 52.07248394605255USD
- 2026-10-28: 52.59079938932037USD
- 2026-10-29: 51.83140808483886USD
- 2026-10-30: 51.96400129865265USD
- 2026-10-31: 54.45914050689697USD
- 2026-11-01: 67.7059872353363USD
- 2026-11-02: 69.38176313865661USD
- 2026-11-03: 69.3885071148529USD
- 2026-11-04: 69.3885071148529USD
- 2026-11-05: 82.59872179077148USD
- 2026-11-06: 70.29785396580505USD
- 2026-11-07: 77.21899577919005USD
- 2026-11-08: 78.23626327952576USD
- 2026-11-09: 77.21899577919005USD
- 2026-11-10: 77.21899577919005USD
- 2026-11-11: 77.21899577919005USD
- 2026-11-12: 70.49593697876739USD
- 2026-11-13: 77.21899577919005USD
- 2026-11-14: 77.21899577919005USD
- 2026-11-15: 77.21899577919005USD
- 2026-11-16: 77.21899577919005USD
- 2026-11-17: 70.87290992092132USD
- 2026-11-18: 77.21899577919005USD
- 2026-11-19: 77.21899577919005USD
- 2026-11-20: 77.21899577919005USD
- 2026-11-21: 77.21899577919005USD
- 2026-11-22: 77.21899577919005USD
- 2026-11-23: 77.21899577919005USD
- 2026-11-24: 77.21899577919005USD
- 2026-11-25: 77.21899577919005USD
- 2026-11-26: 77.21899577919005USD
- 2026-11-27: 77.21899577919005USD
- 2026-11-28: 77.21899577919005USD
- 2026-11-29: 77.21899577919005USD
- 2026-11-30: 77.21899577919005USD
- 2026-12-01: 77.21899577919005USD
- 2026-12-02: 77.21899577919005USD
- 2026-12-03: 77.21899577919005USD
- 2026-12-04: 70.87290992092132USD
- 2026-12-05: 77.21899577919005USD
- 2026-12-06: 64.19089400593566USD
- 2026-12-07: 64.35228536052703USD
- 2026-12-08: 77.21899577919005USD
- 2026-12-09: 65.89168307854462USD
- 2026-12-10: 78.0966748934326USD
- 2026-12-11: 77.21899577919005USD
- 2026-12-12: 77.19510234837341USD
- 2026-12-13: 67.16386351246642USD
- 2026-12-14: 77.21899577919005USD
- 2026-12-15: 77.21899577919005USD
- 2026-12-16: 77.21899577919005USD
- 2026-12-17: 67.16386351246642USD
- 2026-12-18: 77.21899577919005USD
- 2026-12-19: 77.21899577919005USD
- 2026-12-20: 77.21899577919005USD
- 2026-12-21: 70.72347379685974USD
- 2026-12-22: 77.21899577919005USD
- 2026-12-23: 77.21899577919005USD
- 2026-12-24: 65.34373501259613USD
- 2026-12-25: 123.15383552519225USD
- 2026-12-26: 103.62665244883728USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: USD 60 por alojamiento, por estancia
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- No se aceptan niños de 12 años o menos en este alojamiento sólo para adultos.
- Este alojamiento no acepta mascotas ni perros guía.
- Cerca del alojamiento hay un edificio en construcción, que puede ocasionar ruidos y molestias.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Datos del negocio
Número de registro de la propiedad 009-025-001155/2026
Servicios populares
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Caja fuerte
Playa (cercana)
Consigna de equipajes
Servicios
Mostrador turístico
Servicio de limpieza
Caja fuerte
Consigna de equipajes
24-Hour Front Desk
General
Habitaciones para no fumadores
Solo para adultos
Actividades
Playa (cercana)
Internet
WiFi gratuito