Hotel LunaSol
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63 US$
/ noche
Acerca de esta propiedad
Para tus ratos libres, tienes instalaciones recreativas como una piscina al aire libre, una bañera de hidromasaje y bicicletas de alquiler a tu disposición. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y ser...
Servicios
Para tus ratos libres, tienes instalaciones recreativas como una piscina al aire libre, una bañera de hidromasaje y bicicletas de alquiler a tu disposición. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Se ofrece un desayuno completo todos los días de 07:30 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 16 habitaciones con aire acondicionado, minibar y televisión de pantalla plana. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Hotel Lunasol, disfrutarás de una fantástica ubicación en el centro de Playa del Carmen, a solo 3 min a pie de Quinta Avenida y a 6 min de Playa principal de Playa del Carmen. Además, este hotel se encuentra a 0,7 km de Playa Playacar y a 0,7 km de Terminal marítima de Playa del Carmen.
Qué hay cerca
Mercado Playa del Carmen(0.2 millas)
Quinta Avenida(0.2 millas)
Chabad de Playa del Carmen(0.2 millas)
Plaza central(0.2 millas)
3D Museum of Wonders(0.3 millas)
Playa principal de Playa del Carmen(0.3 millas)
Riviera Gran Casino(0.3 millas)
Parque Los Fundadores(0.3 millas)
Museo Frida Kahlo(0.3 millas)
Calle 12(0.4 millas)
Plaza Paraíso(0.4 millas)
Escultura Portal Maya(0.4 millas)
Paseo del Carmen(0.4 millas)
Parroquia de Nuestra Señora del Carmen(0.4 millas)
Playa Playacar(0.4 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(21.7 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(35.3 millas)
Aparcamiento
Traslados al aeropuerto
Piscina
Guardería infantil/Niñera
Mostrador turístico
Servicio de tintorería
Ubicación
Calle 4 between Avenida 15 & 20, #169, Centro de Playa del Carmen, Playa del Carmen, Estado de Quintana Roo, México
Mercado Playa del Carmen (0.2 millas)
Quinta Avenida (0.2 millas)
Chabad de Playa del Carmen (0.2 millas)
Plaza central (0.2 millas)
3D Museum of Wonders (0.3 millas)
Playa principal de Playa del Carmen (0.3 millas)
Opciones de habitación
6
Habitación estándar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
322 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Habitación Deluxe doble
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
322 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
12
Habitación Deluxe, terraza
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
322 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
19
Habitación estándar doble
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Hotel LunaSol
9.1
Genial
Basado en 389 comentarios verificados
¿Quién se queda aquí?
Trabajo
2%
Pareja
43%
Familia
32%
Grupo
14%
Solo/a
6%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas más recientes, el Hotel LunaSol se describe como un alojamiento limpio, con una buena relación calidad-precio y una ubicación céntrica cerca de Quinta Avenida y la playa, con un patio tranquilo, una piscina agradable y un personal generalmente amable que ayuda con consejos, excursiones y fácil acceso a pie.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas más recientes, el Hotel LunaSol se describe como un alojamiento limpio, con una buena relación calidad-precio y una ubicación céntrica cerca de Quinta Avenida y la playa, con un patio tranquilo, una piscina agradable y un personal generalmente amable que ayuda con consejos, excursiones y fácil acceso a pie.
Los huéspedes aprecian la cocina compartida, el café y el agua potable gratuitos, y las habitaciones que son sencillas, cómodas y a menudo espaciosas. Los inconvenientes comunes incluyen agua caliente inconsistente, problemas ocasionales de aire acondicionado o mantenimiento, estacionamiento limitado en el lugar y ruido intermitente de la vida nocturna. Algunos informes mencionan lagunas en el servicio de limpieza o respuestas insatisfactorias en la recepción. En general, espere una estancia sencilla y tranquila en una ubicación práctica.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes elogian constantemente la piscina y el patio tranquilos, y muchos valoran la cocina compartida y el café y el agua potable gratuitos; hay estacionamiento en el lugar, pero es limitado y por orden de llegada.
Reseñas de huéspedes relacionadas
8
Stephanie
15 oct 2024
·
Se alojó 7 noches
Not an extravagant hotel, but a good one. Clean , quiet close to the beach, ferry, shopping. Pool is nice. Parking is available but it’s only 3 spots so is very limited and is on first come first serve base’s. Was a good choice for my family on a budget. I do not recommend using the in room safe. It was not working properly at least the time we stayed. Staff was friendly.
Not an extravagant hotel, but a good one. Clean , quiet close to the beach, ferry, shopping. Pool is nice. Parking is available but it’s only 3 spots so is very limited and is on first come first serve base’s. Was a good choice for my family on a budget. I do not recommend using the in room safe. It was not working properly at least the time we stayed. Staff was friendly.
8
Katherine
9 nov 2024
·
Se alojó 2 noches
Lovely pool area. Not too busy. A little noisy on weekend at night but not uncomfortably so. Staff very friendly and helpful.
Lovely pool area. Not too busy. A little noisy on weekend at night but not uncomfortably so. Staff very friendly and helpful.
10
Frank Joseph
18 may 2025
·
Se alojó 9 noches
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
10
Monique
16 abr 2025
·
Se alojó 14 noches
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
10
Carlyn
11 feb 2025
·
Se alojó 7 noches
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
10
Bernice
30 ene 2024
·
Se alojó 13 noches
The staff was very helpful and friendly. There was free coffee in the morning in the reception area, which was great. The kitchen facilities off the pool area were very convenient. Would definitely recommend.
The staff was very helpful and friendly. There was free coffee in the morning in the reception area, which was great. The kitchen facilities off the pool area were very convenient. Would definitely recommend.
10
Ricardo Cesar
13 may 2025
·
Se alojó 5 noches
Para mim foi tudo perfeito. Lugar simples e extremamente aconchegante, limpo e tudo funcionava. Nao tinha cafe da manha mas tinha frigobar, cozinha compartilhada. Deixavam um cafe na maquina para os clientes. Podiamos pegar água do bebedouro.(quente para cha e fria tambem) Piscina limpa e agradável. Mercado proximo da av principal no qual comprávamos tudo e esquentavamos quando nao jantava fora. Chuveiro no primeiro dia deu problema e logo arrumaram. Enfim, tudo perfeito. Voltarei com certeza
Para mim foi tudo perfeito. Lugar simples e extremamente aconchegante, limpo e tudo funcionava. Nao tinha cafe da manha mas tinha frigobar, cozinha compartilhada. Deixavam um cafe na maquina para os clientes. Podiamos pegar água do bebedouro.(quente para cha e fria tambem) Piscina limpa e agradável. Mercado proximo da av principal no qual comprávamos tudo e esquentavamos quando nao jantava fora. Chuveiro no primeiro dia deu problema e logo arrumaram. Enfim, tudo perfeito. Voltarei com certeza
10
Cathy
11 oct 2025
·
Se alojó 2 noches
We have stayed at this hotel many times. We always enjoy the pool and the ability to use the onsite kitchen.
We have stayed at this hotel many times. We always enjoy the pool and the ability to use the onsite kitchen.
10
Angel
4 jul 2023
·
Se alojó 6 noches
A pretty hotel on two levels with no elevator and a small pool to take a refreshing dip. It is a short walk to the pedestrian 5th avenue ( 2 short blocks ), and the beach ( another 2). So basically 2 to 3 minutes to the pedestrian street and 5 to the beach. There are restaurants close by, including local street vendors in a square across from a seven eleven a block away. The ADO bus station, plaza de Los pescadores , and the ferry to Cozumel are all around 8 to 10 minutes walk away more or less depending on how you walk. You can google the distance to be verify. The hotel is pretty, and the rooms are nice and clean. You have a small fridge for food and drinks, no phone, wifi which worked fine, and a tv with 4 or 5 English channels. The beds were comfy enough for us. There is also a full kitchen downstairs next to the pool with a microwave. Coffee and water are provided in the lobby. Lastly, it does have 5 parking spots for rental cars on a first come first serve basis. There is a paid parking lot directly across the street if you didn’t get a spot. All in all a great little place that won’t break your bank. We would stay here again.
A pretty hotel on two levels with no elevator and a small pool to take a refreshing dip. It is a short walk to the pedestrian 5th avenue ( 2 short blocks ), and the beach ( another 2). So basically 2 to 3 minutes to the pedestrian street and 5 to the beach. There are restaurants close by, including local street vendors in a square across from a seven eleven a block away. The ADO bus station, plaza de Los pescadores , and the ferry to Cozumel are all around 8 to 10 minutes walk away more or less depending on how you walk. You can google the distance to be verify. The hotel is pretty, and the rooms are nice and clean. You have a small fridge for food and drinks, no phone, wifi which worked fine, and a tv with 4 or 5 English channels. The beds were comfy enough for us. There is also a full kitchen downstairs next to the pool with a microwave. Coffee and water are provided in the lobby. Lastly, it does have 5 parking spots for rental cars on a first come first serve basis. There is a paid parking lot directly across the street if you didn’t get a spot. All in all a great little place that won’t break your bank. We would stay here again.
8
Ofel
4 ago 2023
·
Se alojó 2 noches
It is 8 minutes walk from the Quinta Avenida. Parking was limited!
It is 8 minutes walk from the Quinta Avenida. Parking was limited!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas describen con frecuencia al Hotel LunaSol como muy limpio y bien mantenido, incluyendo el área de la piscina y la ropa de cama. Algunos huéspedes notaron inconsistencias en el servicio de limpieza y problemas de mantenimiento, como limpiezas perdidas o agua caliente poco fiable.
Reseñas de huéspedes relacionadas
10
Jose Carlos Alonso
9 sept 2024
·
Se alojó 4 noches
hola buena tarde! acabamos de regresar la semana pasada de nuestras vacaciones, fuimos en plan familiar 2 adultos y 2 menores.. Ubicación excelente si lo que quieres es conocer playa, todo cercas: playas, muelles, plazas, restaurantes, quinta avenida, etc, etc, etc. En cuanto al hotel muy bonito, alberca bonita, habitación muy bien, solo el servicio de limpieza ahí si les falta un poquito.. ya que no t cambian las toallas diario, tampoco barren diario tienes que andar buscándolos para que te cambien toallas, no se si sea por que no deja uno propina pero creo que la propina es al final de nuestra estancia.. (fuimos 5 días 4 noches) el chico de la recepción super amable creo su nombre es Dan, el del otro turno no tanto uno alto. El horario de la piscina también otro detalle.. la mayoría de los que se hospedan ahí me atrevo a decir que son personas que salen todo el día a turistear y termina uno llegando al hotel entre 7 y 8pm y la piscina la cierran a las 8pm. y la verdad muy pocas personas la usan.. no se cual sea el inconveniente para el hotel en extender un poco mas el horario, mas que nada por los niños. Sin duda alguna regresaremos, muchas gracias y espero que mi opinión le sirva tanto al propietario como algún usuario de la app., ya que en lo personal me gusta leer este tipo de recomendaciones para hacer una buena selección y en cuanto a la app EXPEDIA EXCELENTE SIN DETALLES!
hola buena tarde! acabamos de regresar la semana pasada de nuestras vacaciones, fuimos en plan familiar 2 adultos y 2 menores.. Ubicación excelente si lo que quieres es conocer playa, todo cercas: playas, muelles, plazas, restaurantes, quinta avenida, etc, etc, etc. En cuanto al hotel muy bonito, alberca bonita, habitación muy bien, solo el servicio de limpieza ahí si les falta un poquito.. ya que no t cambian las toallas diario, tampoco barren diario tienes que andar buscándolos para que te cambien toallas, no se si sea por que no deja uno propina pero creo que la propina es al final de nuestra estancia.. (fuimos 5 días 4 noches) el chico de la recepción super amable creo su nombre es Dan, el del otro turno no tanto uno alto. El horario de la piscina también otro detalle.. la mayoría de los que se hospedan ahí me atrevo a decir que son personas que salen todo el día a turistear y termina uno llegando al hotel entre 7 y 8pm y la piscina la cierran a las 8pm. y la verdad muy pocas personas la usan.. no se cual sea el inconveniente para el hotel en extender un poco mas el horario, mas que nada por los niños. Sin duda alguna regresaremos, muchas gracias y espero que mi opinión le sirva tanto al propietario como algún usuario de la app., ya que en lo personal me gusta leer este tipo de recomendaciones para hacer una buena selección y en cuanto a la app EXPEDIA EXCELENTE SIN DETALLES!
8
valerie
28 ene 2025
·
Se alojó 11 noches
We had a pleasant stay at Hotel Lunasol. The property is well-maintained and clean. Its location is convenient, within walking distance to shops, restaurants, the bus station, and the ferry terminal. It's also far enough from the busy Quinta Avenida, making it relatively quiet at night. On a few occasions, we could hear music from a nearby bar, but it was faint and never disruptive. The staff were friendly and very helpful, assisting with excursion arrangements and answering our questions. We appreciated a few key features of the hotel: the quiet and effective AC (we have been in other hotels where the AC unit was so loud it would wake us up at night), the pleasant courtyard with a pool and waterfall, the fully equipped kitchen, and the cold bottled water available in the lobby 24/7. We found it convenient to refill our own bottles, which was both cost-effective and eco-friendly. They also provided beach towels, which could be exchanged for fresh ones every day—perfect for our beach outings. Overall, Hotel Lunasol provided a comfortable stay, and we would consider returning on a future visit.
We had a pleasant stay at Hotel Lunasol. The property is well-maintained and clean. Its location is convenient, within walking distance to shops, restaurants, the bus station, and the ferry terminal. It's also far enough from the busy Quinta Avenida, making it relatively quiet at night. On a few occasions, we could hear music from a nearby bar, but it was faint and never disruptive. The staff were friendly and very helpful, assisting with excursion arrangements and answering our questions. We appreciated a few key features of the hotel: the quiet and effective AC (we have been in other hotels where the AC unit was so loud it would wake us up at night), the pleasant courtyard with a pool and waterfall, the fully equipped kitchen, and the cold bottled water available in the lobby 24/7. We found it convenient to refill our own bottles, which was both cost-effective and eco-friendly. They also provided beach towels, which could be exchanged for fresh ones every day—perfect for our beach outings. Overall, Hotel Lunasol provided a comfortable stay, and we would consider returning on a future visit.
10
Frank Joseph
18 may 2025
·
Se alojó 9 noches
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
8
Emily
31 dic 2025
·
Se alojó 1 noche
Hotel LunaSol was lovely 😊 we had a really clean and quiet room that was so close to everything on 5th Avenue, we came and went several times during the day. The turtle pond in the entry was a cool surprise and the pool area was tranquil and quiet. We will stay there again for sure!
Hotel LunaSol was lovely 😊 we had a really clean and quiet room that was so close to everything on 5th Avenue, we came and went several times during the day. The turtle pond in the entry was a cool surprise and the pool area was tranquil and quiet. We will stay there again for sure!
10
Debbie L.
29 mar 2022
·
Se alojó 3 noches
We enjoyed staying at Lunasol very much! Spacious room, comfortable bed, great shower, beautiful and clean pool. Good location. We’ll definitely stay here again if we make it back to Playa!
We enjoyed staying at Lunasol very much! Spacious room, comfortable bed, great shower, beautiful and clean pool. Good location. We’ll definitely stay here again if we make it back to Playa!
8
Alexander
28 jun 2025
·
Se alojó 8 noches
The hotel provides great value for the cost. It is clean, comfortable, and conveniently located. The staff are friendly and at night the front gate is locked, with a security guard watching it. It is a short walk to Quinta Avenida and to many great restaurants, yet it is far enough away from the clubs that it is quiet at night. My only criticism is that the water temperature is inconsistent (if you can get hot water, it takes a few minutes to come through the taps) and that the listing advertises a “hot tub” but it is not heated - it is just a jacuzzi shaped part of the pool with the same water as the pool. I would give the hotel 5 stars in all areas if the hot water situation was better and if the hot tub was actually hot. I will definitely consider staying here again!
The hotel provides great value for the cost. It is clean, comfortable, and conveniently located. The staff are friendly and at night the front gate is locked, with a security guard watching it. It is a short walk to Quinta Avenida and to many great restaurants, yet it is far enough away from the clubs that it is quiet at night. My only criticism is that the water temperature is inconsistent (if you can get hot water, it takes a few minutes to come through the taps) and that the listing advertises a “hot tub” but it is not heated - it is just a jacuzzi shaped part of the pool with the same water as the pool. I would give the hotel 5 stars in all areas if the hot water situation was better and if the hot tub was actually hot. I will definitely consider staying here again!
10
Ricardo Cesar
13 may 2025
·
Se alojó 5 noches
Para mim foi tudo perfeito. Lugar simples e extremamente aconchegante, limpo e tudo funcionava. Nao tinha cafe da manha mas tinha frigobar, cozinha compartilhada. Deixavam um cafe na maquina para os clientes. Podiamos pegar água do bebedouro.(quente para cha e fria tambem) Piscina limpa e agradável. Mercado proximo da av principal no qual comprávamos tudo e esquentavamos quando nao jantava fora. Chuveiro no primeiro dia deu problema e logo arrumaram. Enfim, tudo perfeito. Voltarei com certeza
Para mim foi tudo perfeito. Lugar simples e extremamente aconchegante, limpo e tudo funcionava. Nao tinha cafe da manha mas tinha frigobar, cozinha compartilhada. Deixavam um cafe na maquina para os clientes. Podiamos pegar água do bebedouro.(quente para cha e fria tambem) Piscina limpa e agradável. Mercado proximo da av principal no qual comprávamos tudo e esquentavamos quando nao jantava fora. Chuveiro no primeiro dia deu problema e logo arrumaram. Enfim, tudo perfeito. Voltarei com certeza
8
Emil
26 ene 2025
·
Se alojó 7 noches
Pros: Good central location short walk from beaches, ADO bus station, Cozumel ferry. Helpful staff recommended good tours at decent prices. Clean. Cons: Base from music nearby made it noisy at night, particularly from 10pm-2:30am (changing rooms didn't help). Hot water could be hit/miss at off-peak times (afternoon, late at night).
Pros: Good central location short walk from beaches, ADO bus station, Cozumel ferry. Helpful staff recommended good tours at decent prices. Clean. Cons: Base from music nearby made it noisy at night, particularly from 10pm-2:30am (changing rooms didn't help). Hot water could be hit/miss at off-peak times (afternoon, late at night).
6
Elizabeth
14 jul 2024
·
Se alojó 4 noches
El personal en general es muy amable, la quinta avenida y acceso a la playa muy conveniente. Encuentras de todo. Lo que nos pasó a nosotros fue que no nos ponían toallas limpias ni sabanas, un día no nos realizaron la limpieza de la habitación.
El personal en general es muy amable, la quinta avenida y acceso a la playa muy conveniente. Encuentras de todo. Lo que nos pasó a nosotros fue que no nos ponían toallas limpias ni sabanas, un día no nos realizaron la limpieza de la habitación.
8
Emmett
7 nov 2024
·
Se alojó 8 noches
I have stayed at this location. Many times over the years and I yet have to find a room that has anything better than lukewarm water on a bad day. The swimming pool has warmer water than the rooms.
I have stayed at this location. Many times over the years and I yet have to find a room that has anything better than lukewarm water on a bad day. The swimming pool has warmer water than the rooms.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son sencillas, a menudo espaciosas y cómodas, con balcones o patios en algunas, y aire acondicionado que suele ser eficaz, aunque a veces no funciona correctamente. El ruido es generalmente bajo debido a su ubicación alejada de la Quinta Avenida, aunque a veces se puede escuchar música hasta tarde.
Reseñas de huéspedes relacionadas
8
Katherine
9 nov 2024
·
Se alojó 2 noches
Lovely pool area. Not too busy. A little noisy on weekend at night but not uncomfortably so. Staff very friendly and helpful.
Lovely pool area. Not too busy. A little noisy on weekend at night but not uncomfortably so. Staff very friendly and helpful.
2
Ivan
1 oct 2025
·
Se alojó 1 noche
NO confíen en esas evaluaciones que aseguran que este lugar es una “joya” escondida, yo lo creí y me llevé una terrible decepción. El mayor problema es que el A/C NO enfriaba! Jaja leído un comentario al respecto pero decidí no darle importancia, y ese fue mi error. Pedí un cambio de cuarto y el recepcionista respondía que tiene todo reservado (y me seguían apareciendo 3 Standard y 5 “Deluxe” en Expedia… Soy gerente de un hotel boutique y entiendo que simplemente no quiso ofrecernos la opción de cambiar de cuarto, es todo). El segundo problema fue con el control de la TV que NO funcionaba y el pobre chico estaba frustrado solo diciendo “es que no le entiendo a esto” después de media hora parado frente a la TV sin poder hacer nada (y lo único que había que hacer era cambiar el control, no las pilas). Al final solo dijo que iba a preguntar a “la gerente” pero en realidad nunca nos dio solución y se fue porque ya era su hora de salida y solo se quedó el guardia de seguridad que vigila en la noche. Fue una decepción terrible y me arrepiento infinitamente de haber hecho esta elección. La habitación es sumamente básica, las fotos están muy bien logradas para lo que realmente percibes al estar ahí. No lo recomiendo y no volvería ni gratis. Por cierto, por favor limpien el agua de esas tortugas que quién sabe cuántos años lleva así.
NO confíen en esas evaluaciones que aseguran que este lugar es una “joya” escondida, yo lo creí y me llevé una terrible decepción. El mayor problema es que el A/C NO enfriaba! Jaja leído un comentario al respecto pero decidí no darle importancia, y ese fue mi error. Pedí un cambio de cuarto y el recepcionista respondía que tiene todo reservado (y me seguían apareciendo 3 Standard y 5 “Deluxe” en Expedia… Soy gerente de un hotel boutique y entiendo que simplemente no quiso ofrecernos la opción de cambiar de cuarto, es todo). El segundo problema fue con el control de la TV que NO funcionaba y el pobre chico estaba frustrado solo diciendo “es que no le entiendo a esto” después de media hora parado frente a la TV sin poder hacer nada (y lo único que había que hacer era cambiar el control, no las pilas). Al final solo dijo que iba a preguntar a “la gerente” pero en realidad nunca nos dio solución y se fue porque ya era su hora de salida y solo se quedó el guardia de seguridad que vigila en la noche. Fue una decepción terrible y me arrepiento infinitamente de haber hecho esta elección. La habitación es sumamente básica, las fotos están muy bien logradas para lo que realmente percibes al estar ahí. No lo recomiendo y no volvería ni gratis. Por cierto, por favor limpien el agua de esas tortugas que quién sabe cuántos años lleva así.
8
valerie
28 ene 2025
·
Se alojó 11 noches
We had a pleasant stay at Hotel Lunasol. The property is well-maintained and clean. Its location is convenient, within walking distance to shops, restaurants, the bus station, and the ferry terminal. It's also far enough from the busy Quinta Avenida, making it relatively quiet at night. On a few occasions, we could hear music from a nearby bar, but it was faint and never disruptive. The staff were friendly and very helpful, assisting with excursion arrangements and answering our questions. We appreciated a few key features of the hotel: the quiet and effective AC (we have been in other hotels where the AC unit was so loud it would wake us up at night), the pleasant courtyard with a pool and waterfall, the fully equipped kitchen, and the cold bottled water available in the lobby 24/7. We found it convenient to refill our own bottles, which was both cost-effective and eco-friendly. They also provided beach towels, which could be exchanged for fresh ones every day—perfect for our beach outings. Overall, Hotel Lunasol provided a comfortable stay, and we would consider returning on a future visit.
We had a pleasant stay at Hotel Lunasol. The property is well-maintained and clean. Its location is convenient, within walking distance to shops, restaurants, the bus station, and the ferry terminal. It's also far enough from the busy Quinta Avenida, making it relatively quiet at night. On a few occasions, we could hear music from a nearby bar, but it was faint and never disruptive. The staff were friendly and very helpful, assisting with excursion arrangements and answering our questions. We appreciated a few key features of the hotel: the quiet and effective AC (we have been in other hotels where the AC unit was so loud it would wake us up at night), the pleasant courtyard with a pool and waterfall, the fully equipped kitchen, and the cold bottled water available in the lobby 24/7. We found it convenient to refill our own bottles, which was both cost-effective and eco-friendly. They also provided beach towels, which could be exchanged for fresh ones every day—perfect for our beach outings. Overall, Hotel Lunasol provided a comfortable stay, and we would consider returning on a future visit.
10
Peter
4 jul 2024
·
Se alojó 7 noches
The room and the bathroom was spacious, it had a fridge and an armour with a safe.it was a pretty room with comfortable beds and even a little viranda with table and chairs in a garden like setting with palms and tropical foliage. The staff were very friendly and always willing to help make you vacation the best. I also loved the little pond with turtles in the lobby. This hotel is literally a two minute walk from la quinta avenita yet was quite and peaceful at night with none of the noise from partying coming through. Loved the location.
The room and the bathroom was spacious, it had a fridge and an armour with a safe.it was a pretty room with comfortable beds and even a little viranda with table and chairs in a garden like setting with palms and tropical foliage. The staff were very friendly and always willing to help make you vacation the best. I also loved the little pond with turtles in the lobby. This hotel is literally a two minute walk from la quinta avenita yet was quite and peaceful at night with none of the noise from partying coming through. Loved the location.
10
carol
13 feb 2024
·
Se alojó 3 noches
Had considered staying on the beach, but after reading the reviews about the noise, decided to stay at Hotel Lunasol. So glad we did. The noise in many places with direct access to the beach was uncomfortably loud, even for my 24 year old grandson. Hotel Lunasol was quiet and a great choice very easy walk to the beach, and just a couple blocks from the ADO and the park Fundadores. The park had various entertainment going on in the early evening; native dancers, and flying pole dancers (danza de los volatores). park Fundadores, is the loading center for the Ferry to Cozumel. Was concerned that it might be to busy with the Ferry located there. But hardly noticed it coming and going. The staff were GREAT at the hotel, and provided easy access for a late arrival. Linens were VERY good quality, and unit was cleaned every day. The grounds of the hotel were imaculately kept.
Had considered staying on the beach, but after reading the reviews about the noise, decided to stay at Hotel Lunasol. So glad we did. The noise in many places with direct access to the beach was uncomfortably loud, even for my 24 year old grandson. Hotel Lunasol was quiet and a great choice very easy walk to the beach, and just a couple blocks from the ADO and the park Fundadores. The park had various entertainment going on in the early evening; native dancers, and flying pole dancers (danza de los volatores). park Fundadores, is the loading center for the Ferry to Cozumel. Was concerned that it might be to busy with the Ferry located there. But hardly noticed it coming and going. The staff were GREAT at the hotel, and provided easy access for a late arrival. Linens were VERY good quality, and unit was cleaned every day. The grounds of the hotel were imaculately kept.
10
NORMA VIOLETA
9 feb 2026
·
Se alojó 5 noches
La habitación amplia, limpia y cómoda. El personal super amable, la ubicación excelente por su cercanía a la quinta avenida y pero con la suficiente distancia para que el ruido de los antros no alcance a llegar al hotel.
La habitación amplia, limpia y cómoda. El personal super amable, la ubicación excelente por su cercanía a la quinta avenida y pero con la suficiente distancia para que el ruido de los antros no alcance a llegar al hotel.
10
Carlyn
11 feb 2025
·
Se alojó 7 noches
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
8
Emil
26 ene 2025
·
Se alojó 7 noches
Pros: Good central location short walk from beaches, ADO bus station, Cozumel ferry. Helpful staff recommended good tours at decent prices. Clean. Cons: Base from music nearby made it noisy at night, particularly from 10pm-2:30am (changing rooms didn't help). Hot water could be hit/miss at off-peak times (afternoon, late at night).
Pros: Good central location short walk from beaches, ADO bus station, Cozumel ferry. Helpful staff recommended good tours at decent prices. Clean. Cons: Base from music nearby made it noisy at night, particularly from 10pm-2:30am (changing rooms didn't help). Hot water could be hit/miss at off-peak times (afternoon, late at night).
8
Cinthya
9 feb 2026
·
Se alojó 2 noches
Nice and clean hotel not far from ferry and ADO bus! But enough from the noise of busy 5th avenue! Very kind and helpfull statf. Big and simple room with little balcony and great pool!
Nice and clean hotel not far from ferry and ADO bus! But enough from the noise of busy 5th avenue! Very kind and helpfull statf. Big and simple room with little balcony and great pool!
10
Klaus
22 ene 2024
·
Se alojó 3 noches
The hotel is located close to 5th ave, but far enough away to avoid the noise issues. The room was basic, but clean, and the shower worked well. Hot water was never an issue, and the bed was comfortable. The staff was friendly and helpful.
The hotel is located close to 5th ave, but far enough away to avoid the noise issues. The room was basic, but clean, and the shower worked well. Hot water was never an issue, and the bed was comfortable. The staff was friendly and helpful.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable, servicial e informativo, y ayuda con excursiones y logística. Sin embargo, algunos huéspedes informaron de una mala resolución de problemas o interacciones descorteses en la recepción.
Reseñas de huéspedes relacionadas
8
Lukas
10 oct 2024
·
Se alojó 11 noches
Very helpful and friendly staff!
Very helpful and friendly staff!
2
Ivan
1 oct 2025
·
Se alojó 1 noche
NO confíen en esas evaluaciones que aseguran que este lugar es una “joya” escondida, yo lo creí y me llevé una terrible decepción. El mayor problema es que el A/C NO enfriaba! Jaja leído un comentario al respecto pero decidí no darle importancia, y ese fue mi error. Pedí un cambio de cuarto y el recepcionista respondía que tiene todo reservado (y me seguían apareciendo 3 Standard y 5 “Deluxe” en Expedia… Soy gerente de un hotel boutique y entiendo que simplemente no quiso ofrecernos la opción de cambiar de cuarto, es todo). El segundo problema fue con el control de la TV que NO funcionaba y el pobre chico estaba frustrado solo diciendo “es que no le entiendo a esto” después de media hora parado frente a la TV sin poder hacer nada (y lo único que había que hacer era cambiar el control, no las pilas). Al final solo dijo que iba a preguntar a “la gerente” pero en realidad nunca nos dio solución y se fue porque ya era su hora de salida y solo se quedó el guardia de seguridad que vigila en la noche. Fue una decepción terrible y me arrepiento infinitamente de haber hecho esta elección. La habitación es sumamente básica, las fotos están muy bien logradas para lo que realmente percibes al estar ahí. No lo recomiendo y no volvería ni gratis. Por cierto, por favor limpien el agua de esas tortugas que quién sabe cuántos años lleva así.
NO confíen en esas evaluaciones que aseguran que este lugar es una “joya” escondida, yo lo creí y me llevé una terrible decepción. El mayor problema es que el A/C NO enfriaba! Jaja leído un comentario al respecto pero decidí no darle importancia, y ese fue mi error. Pedí un cambio de cuarto y el recepcionista respondía que tiene todo reservado (y me seguían apareciendo 3 Standard y 5 “Deluxe” en Expedia… Soy gerente de un hotel boutique y entiendo que simplemente no quiso ofrecernos la opción de cambiar de cuarto, es todo). El segundo problema fue con el control de la TV que NO funcionaba y el pobre chico estaba frustrado solo diciendo “es que no le entiendo a esto” después de media hora parado frente a la TV sin poder hacer nada (y lo único que había que hacer era cambiar el control, no las pilas). Al final solo dijo que iba a preguntar a “la gerente” pero en realidad nunca nos dio solución y se fue porque ya era su hora de salida y solo se quedó el guardia de seguridad que vigila en la noche. Fue una decepción terrible y me arrepiento infinitamente de haber hecho esta elección. La habitación es sumamente básica, las fotos están muy bien logradas para lo que realmente percibes al estar ahí. No lo recomiendo y no volvería ni gratis. Por cierto, por favor limpien el agua de esas tortugas que quién sabe cuántos años lleva así.
10
Daralee
5 abr 2024
·
Se alojó 7 noches
Amazing staff and hands on owner. Clean, great location,quiet, safe. Staff had great reccomend ations to make vacation better. Outdoor kitchen and pool made life very comfotable. 10 out of 10. Almost want to keep it a secret. What a gem!
Amazing staff and hands on owner. Clean, great location,quiet, safe. Staff had great reccomend ations to make vacation better. Outdoor kitchen and pool made life very comfotable. 10 out of 10. Almost want to keep it a secret. What a gem!
10
Monique
16 abr 2025
·
Se alojó 14 noches
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
10
John
16 ene 2026
·
Se alojó 1 noche
Was clean and comfortable The staff was very friendly.
Was clean and comfortable The staff was very friendly.
10
Bernice
30 ene 2024
·
Se alojó 13 noches
The staff was very helpful and friendly. There was free coffee in the morning in the reception area, which was great. The kitchen facilities off the pool area were very convenient. Would definitely recommend.
The staff was very helpful and friendly. There was free coffee in the morning in the reception area, which was great. The kitchen facilities off the pool area were very convenient. Would definitely recommend.
4
Joaquin
30 mar 2024
·
Se alojó 2 noches
I made my purchase thru Orbitz itinerary: 72758679823866. Absolutely WORST customer service ever. The bald mid aged guy that works front desk in the day shift, was very disrespectful to me and my group of people. I booked a total of 3 rooms for two nights from March 28 until March 30th. First morning their front desk denied our breakfast coupons, and it was part of the package we bought. Next day they admitted they made a mistake and finally provided coupons just for the last day of our stay. Anytime we asked for something the Hotel lunasol front desk staff demeanor was very racist making us feel unworthy. The owners need to make sure they train their staff properly. To my fellow Americans and Mexican nationals, based on my terrible experience STAY AWAY from this hotel until ownership corrects and properly trains their front desk staff how to treat guests with respect and dignity. The building is beautiful, location is great, pool is nice, but their front desk employees bad attitude and bad service overshadows the good things. Some minor issues at the rooms, power outlets don’t work all the time. The main door of room #4 won’t be flushed when closed on the top right part you can see an opening and light gets in during the day. The toilet sometimes won’t completely fill the tank to flush, we had to manually do it. If neighbors of other rooms talk you can hear them clearly too.
I made my purchase thru Orbitz itinerary: 72758679823866. Absolutely WORST customer service ever. The bald mid aged guy that works front desk in the day shift, was very disrespectful to me and my group of people. I booked a total of 3 rooms for two nights from March 28 until March 30th. First morning their front desk denied our breakfast coupons, and it was part of the package we bought. Next day they admitted they made a mistake and finally provided coupons just for the last day of our stay. Anytime we asked for something the Hotel lunasol front desk staff demeanor was very racist making us feel unworthy. The owners need to make sure they train their staff properly. To my fellow Americans and Mexican nationals, based on my terrible experience STAY AWAY from this hotel until ownership corrects and properly trains their front desk staff how to treat guests with respect and dignity. The building is beautiful, location is great, pool is nice, but their front desk employees bad attitude and bad service overshadows the good things. Some minor issues at the rooms, power outlets don’t work all the time. The main door of room #4 won’t be flushed when closed on the top right part you can see an opening and light gets in during the day. The toilet sometimes won’t completely fill the tank to flush, we had to manually do it. If neighbors of other rooms talk you can hear them clearly too.
10
Allan
5 feb 2023
·
Se alojó 4 noches
The entire staff, front desk (Victor, Roberto and Miguel) along with housekeeping, were all so amazing, full of information, spoke amazing English, and were all so very accommodating. Also, the location is PERFECT PERFECT! 2 blocks from the beach (4min) and situated on the cusp of the most amazing local restaurants with amazing eats!
The entire staff, front desk (Victor, Roberto and Miguel) along with housekeeping, were all so amazing, full of information, spoke amazing English, and were all so very accommodating. Also, the location is PERFECT PERFECT! 2 blocks from the beach (4min) and situated on the cusp of the most amazing local restaurants with amazing eats!
8
Wilson
29 mar 2025
·
Se alojó 3 noches
neat, great location. A welcome bottle of wine was a nice touch. We only stayed in the hotel for rest at night, so don't know and can't say much about the facility. The taxi front desk arranged for us was not big as promised. Four of us end up squeezed in the back seat, as we were rushing to the airport. Other than that, was a nice stay.
neat, great location. A welcome bottle of wine was a nice touch. We only stayed in the hotel for rest at night, so don't know and can't say much about the facility. The taxi front desk arranged for us was not big as promised. Four of us end up squeezed in the back seat, as we were rushing to the airport. Other than that, was a nice stay.
10
David
2 oct 2025
·
Se alojó 2 noches
Friendly helpful staff
Friendly helpful staff
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Muy conveniente para caminar a Quinta Avenida, la playa, el autobús ADO y el ferry a Cozumel; muchos huéspedes también lo encontraron tranquilo por la noche gracias a su ligera separación de la zona de fiesta. Algunos mencionaron el ruido ocasional de la vida nocturna o que el área inmediata puede parecer un poco accidentada.
Reseñas de huéspedes relacionadas
8
valerie
28 ene 2025
·
Se alojó 11 noches
We had a pleasant stay at Hotel Lunasol. The property is well-maintained and clean. Its location is convenient, within walking distance to shops, restaurants, the bus station, and the ferry terminal. It's also far enough from the busy Quinta Avenida, making it relatively quiet at night. On a few occasions, we could hear music from a nearby bar, but it was faint and never disruptive. The staff were friendly and very helpful, assisting with excursion arrangements and answering our questions. We appreciated a few key features of the hotel: the quiet and effective AC (we have been in other hotels where the AC unit was so loud it would wake us up at night), the pleasant courtyard with a pool and waterfall, the fully equipped kitchen, and the cold bottled water available in the lobby 24/7. We found it convenient to refill our own bottles, which was both cost-effective and eco-friendly. They also provided beach towels, which could be exchanged for fresh ones every day—perfect for our beach outings. Overall, Hotel Lunasol provided a comfortable stay, and we would consider returning on a future visit.
We had a pleasant stay at Hotel Lunasol. The property is well-maintained and clean. Its location is convenient, within walking distance to shops, restaurants, the bus station, and the ferry terminal. It's also far enough from the busy Quinta Avenida, making it relatively quiet at night. On a few occasions, we could hear music from a nearby bar, but it was faint and never disruptive. The staff were friendly and very helpful, assisting with excursion arrangements and answering our questions. We appreciated a few key features of the hotel: the quiet and effective AC (we have been in other hotels where the AC unit was so loud it would wake us up at night), the pleasant courtyard with a pool and waterfall, the fully equipped kitchen, and the cold bottled water available in the lobby 24/7. We found it convenient to refill our own bottles, which was both cost-effective and eco-friendly. They also provided beach towels, which could be exchanged for fresh ones every day—perfect for our beach outings. Overall, Hotel Lunasol provided a comfortable stay, and we would consider returning on a future visit.
10
Rosa
7 jun 2023
·
Se alojó 6 noches
love the hotel, it's location, walking distance to beach, 5th avenue, shopping, resturants...definitely staying there again
love the hotel, it's location, walking distance to beach, 5th avenue, shopping, resturants...definitely staying there again
10
NORMA VIOLETA
9 feb 2026
·
Se alojó 5 noches
La habitación amplia, limpia y cómoda. El personal super amable, la ubicación excelente por su cercanía a la quinta avenida y pero con la suficiente distancia para que el ruido de los antros no alcance a llegar al hotel.
La habitación amplia, limpia y cómoda. El personal super amable, la ubicación excelente por su cercanía a la quinta avenida y pero con la suficiente distancia para que el ruido de los antros no alcance a llegar al hotel.
10
Azricam
6 oct 2024
·
Se alojó 10 noches
Nice quiet property right by all the shopping centers and party but far enough that no noise at night
Nice quiet property right by all the shopping centers and party but far enough that no noise at night
10
Carlyn
11 feb 2025
·
Se alojó 7 noches
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
8
Ying
2 sept 2024
·
Se alojó 1 noche
Not bad for one or two night There is not much eating out options for solo traveler don’t know the area It is bit shaddy area not that close to the walking distance of downtown playal del Carmen But for one to two nights is efficient for me
Not bad for one or two night There is not much eating out options for solo traveler don’t know the area It is bit shaddy area not that close to the walking distance of downtown playal del Carmen But for one to two nights is efficient for me
8
Claudia
5 ago 2023
·
Se alojó 4 noches
Very close to the restaurants and shopping places.
Very close to the restaurants and shopping places.
8
Emil
26 ene 2025
·
Se alojó 7 noches
Pros: Good central location short walk from beaches, ADO bus station, Cozumel ferry. Helpful staff recommended good tours at decent prices. Clean. Cons: Base from music nearby made it noisy at night, particularly from 10pm-2:30am (changing rooms didn't help). Hot water could be hit/miss at off-peak times (afternoon, late at night).
Pros: Good central location short walk from beaches, ADO bus station, Cozumel ferry. Helpful staff recommended good tours at decent prices. Clean. Cons: Base from music nearby made it noisy at night, particularly from 10pm-2:30am (changing rooms didn't help). Hot water could be hit/miss at off-peak times (afternoon, late at night).
8
Timothy
6 abr 2024
·
This is a very nice hotel about a 5 minute walk to the beach in Playa. Just a couple of blocks off of 5th Ave, it’s very walkable and close to restaurants and entertainment. The tour companies operate meet-up locations that are also an easy walk from the hotel. Since the hotel arranged airport transportation (about $35US pp each way), we didn’t need a car. Having never been to Playa, the street outside seemed sketchy, but actually we were on a quiet street. Once inside, the receptionists were very pleasant with terrific English. The room was two full size beds, very firm, but comfortable. A remote control operated the AC which was able to crank the temp down to 19C/66F. The bathroom was spacious and also very clean. The balcony gave us a place to dry our swimsuits, and overlooked an immaculate pool area. We didn’t use the pool, next visit maybe, but the inner pool courtyard was nice. They have a locked gate which closes at 9pm. But you get a gate key. We felt very safe. Being a couple of blocks from 5th was nice for getting meals and enjoying the entertainment. We were away from the boom boom boom of the party zone…quiet for sleeping. It seemed like the hotels on that street have a “quiet hours” because by 10pm it was quiet as a church all around us. We had debated the “all inclusive” reports and are very happy we found Hotel LunaSol. Very clean, very convenient location, felt safe, and allowed to feel immersed but away from the noise on 5th. Recommended!
This is a very nice hotel about a 5 minute walk to the beach in Playa. Just a couple of blocks off of 5th Ave, it’s very walkable and close to restaurants and entertainment. The tour companies operate meet-up locations that are also an easy walk from the hotel. Since the hotel arranged airport transportation (about $35US pp each way), we didn’t need a car. Having never been to Playa, the street outside seemed sketchy, but actually we were on a quiet street. Once inside, the receptionists were very pleasant with terrific English. The room was two full size beds, very firm, but comfortable. A remote control operated the AC which was able to crank the temp down to 19C/66F. The bathroom was spacious and also very clean. The balcony gave us a place to dry our swimsuits, and overlooked an immaculate pool area. We didn’t use the pool, next visit maybe, but the inner pool courtyard was nice. They have a locked gate which closes at 9pm. But you get a gate key. We felt very safe. Being a couple of blocks from 5th was nice for getting meals and enjoying the entertainment. We were away from the boom boom boom of the party zone…quiet for sleeping. It seemed like the hotels on that street have a “quiet hours” because by 10pm it was quiet as a church all around us. We had debated the “all inclusive” reports and are very happy we found Hotel LunaSol. Very clean, very convenient location, felt safe, and allowed to feel immersed but away from the noise on 5th. Recommended!
8
Cinthya
9 feb 2026
·
Se alojó 2 noches
Nice and clean hotel not far from ferry and ADO bus! But enough from the noise of busy 5th avenue! Very kind and helpfull statf. Big and simple room with little balcony and great pool!
Nice and clean hotel not far from ferry and ADO bus! But enough from the noise of busy 5th avenue! Very kind and helpfull statf. Big and simple room with little balcony and great pool!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opciones gastronómicas en el lugar son limitadas: hay café gratuito por la mañana y una cocina compartida, pero no un restaurante o servicio de desayuno regular. Muchos restaurantes y cafeterías asequibles se encuentran a poca distancia.
Reseñas de huéspedes relacionadas
10
alexandra
10 mar 2023
·
Se alojó 10 noches
the hotel is ideally located in the downtown, which also means it's in the party zone, where music blares from numerous locations until at least 2 am every evening. it is far enough away that it is a distant roar, but sometimes it's very noisy. They do not charge more for A/C, which some hotels do, so one could close the windows, but we do not use a/c unless really necessary. there is a waterfall in the pool area which provides soothing sounds, which helps. the staff is excellent, very professional yet accommodating. They do not allow smoking on the grounds, which some will like and some will not! we opted for the (paid) breakfast, also excellent, but which meant we did not visit any other restaurants for breakfast, which is a pity, because there are many other choices for dining that I will explore on our next visit.
the hotel is ideally located in the downtown, which also means it's in the party zone, where music blares from numerous locations until at least 2 am every evening. it is far enough away that it is a distant roar, but sometimes it's very noisy. They do not charge more for A/C, which some hotels do, so one could close the windows, but we do not use a/c unless really necessary. there is a waterfall in the pool area which provides soothing sounds, which helps. the staff is excellent, very professional yet accommodating. They do not allow smoking on the grounds, which some will like and some will not! we opted for the (paid) breakfast, also excellent, but which meant we did not visit any other restaurants for breakfast, which is a pity, because there are many other choices for dining that I will explore on our next visit.
10
Frank Joseph
18 may 2025
·
Se alojó 9 noches
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
10
Monique
16 abr 2025
·
Se alojó 14 noches
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
10
Carlyn
11 feb 2025
·
Se alojó 7 noches
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
10
Bernice
30 ene 2024
·
Se alojó 13 noches
The staff was very helpful and friendly. There was free coffee in the morning in the reception area, which was great. The kitchen facilities off the pool area were very convenient. Would definitely recommend.
The staff was very helpful and friendly. There was free coffee in the morning in the reception area, which was great. The kitchen facilities off the pool area were very convenient. Would definitely recommend.
10
Ricardo Cesar
13 may 2025
·
Se alojó 5 noches
Para mim foi tudo perfeito. Lugar simples e extremamente aconchegante, limpo e tudo funcionava. Nao tinha cafe da manha mas tinha frigobar, cozinha compartilhada. Deixavam um cafe na maquina para os clientes. Podiamos pegar água do bebedouro.(quente para cha e fria tambem) Piscina limpa e agradável. Mercado proximo da av principal no qual comprávamos tudo e esquentavamos quando nao jantava fora. Chuveiro no primeiro dia deu problema e logo arrumaram. Enfim, tudo perfeito. Voltarei com certeza
Para mim foi tudo perfeito. Lugar simples e extremamente aconchegante, limpo e tudo funcionava. Nao tinha cafe da manha mas tinha frigobar, cozinha compartilhada. Deixavam um cafe na maquina para os clientes. Podiamos pegar água do bebedouro.(quente para cha e fria tambem) Piscina limpa e agradável. Mercado proximo da av principal no qual comprávamos tudo e esquentavamos quando nao jantava fora. Chuveiro no primeiro dia deu problema e logo arrumaram. Enfim, tudo perfeito. Voltarei com certeza
8
Timothy
6 abr 2024
·
This is a very nice hotel about a 5 minute walk to the beach in Playa. Just a couple of blocks off of 5th Ave, it’s very walkable and close to restaurants and entertainment. The tour companies operate meet-up locations that are also an easy walk from the hotel. Since the hotel arranged airport transportation (about $35US pp each way), we didn’t need a car. Having never been to Playa, the street outside seemed sketchy, but actually we were on a quiet street. Once inside, the receptionists were very pleasant with terrific English. The room was two full size beds, very firm, but comfortable. A remote control operated the AC which was able to crank the temp down to 19C/66F. The bathroom was spacious and also very clean. The balcony gave us a place to dry our swimsuits, and overlooked an immaculate pool area. We didn’t use the pool, next visit maybe, but the inner pool courtyard was nice. They have a locked gate which closes at 9pm. But you get a gate key. We felt very safe. Being a couple of blocks from 5th was nice for getting meals and enjoying the entertainment. We were away from the boom boom boom of the party zone…quiet for sleeping. It seemed like the hotels on that street have a “quiet hours” because by 10pm it was quiet as a church all around us. We had debated the “all inclusive” reports and are very happy we found Hotel LunaSol. Very clean, very convenient location, felt safe, and allowed to feel immersed but away from the noise on 5th. Recommended!
This is a very nice hotel about a 5 minute walk to the beach in Playa. Just a couple of blocks off of 5th Ave, it’s very walkable and close to restaurants and entertainment. The tour companies operate meet-up locations that are also an easy walk from the hotel. Since the hotel arranged airport transportation (about $35US pp each way), we didn’t need a car. Having never been to Playa, the street outside seemed sketchy, but actually we were on a quiet street. Once inside, the receptionists were very pleasant with terrific English. The room was two full size beds, very firm, but comfortable. A remote control operated the AC which was able to crank the temp down to 19C/66F. The bathroom was spacious and also very clean. The balcony gave us a place to dry our swimsuits, and overlooked an immaculate pool area. We didn’t use the pool, next visit maybe, but the inner pool courtyard was nice. They have a locked gate which closes at 9pm. But you get a gate key. We felt very safe. Being a couple of blocks from 5th was nice for getting meals and enjoying the entertainment. We were away from the boom boom boom of the party zone…quiet for sleeping. It seemed like the hotels on that street have a “quiet hours” because by 10pm it was quiet as a church all around us. We had debated the “all inclusive” reports and are very happy we found Hotel LunaSol. Very clean, very convenient location, felt safe, and allowed to feel immersed but away from the noise on 5th. Recommended!
4
Joaquin
30 mar 2024
·
Se alojó 2 noches
I made my purchase thru Orbitz itinerary: 72758679823866. Absolutely WORST customer service ever. The bald mid aged guy that works front desk in the day shift, was very disrespectful to me and my group of people. I booked a total of 3 rooms for two nights from March 28 until March 30th. First morning their front desk denied our breakfast coupons, and it was part of the package we bought. Next day they admitted they made a mistake and finally provided coupons just for the last day of our stay. Anytime we asked for something the Hotel lunasol front desk staff demeanor was very racist making us feel unworthy. The owners need to make sure they train their staff properly. To my fellow Americans and Mexican nationals, based on my terrible experience STAY AWAY from this hotel until ownership corrects and properly trains their front desk staff how to treat guests with respect and dignity. The building is beautiful, location is great, pool is nice, but their front desk employees bad attitude and bad service overshadows the good things. Some minor issues at the rooms, power outlets don’t work all the time. The main door of room #4 won’t be flushed when closed on the top right part you can see an opening and light gets in during the day. The toilet sometimes won’t completely fill the tank to flush, we had to manually do it. If neighbors of other rooms talk you can hear them clearly too.
I made my purchase thru Orbitz itinerary: 72758679823866. Absolutely WORST customer service ever. The bald mid aged guy that works front desk in the day shift, was very disrespectful to me and my group of people. I booked a total of 3 rooms for two nights from March 28 until March 30th. First morning their front desk denied our breakfast coupons, and it was part of the package we bought. Next day they admitted they made a mistake and finally provided coupons just for the last day of our stay. Anytime we asked for something the Hotel lunasol front desk staff demeanor was very racist making us feel unworthy. The owners need to make sure they train their staff properly. To my fellow Americans and Mexican nationals, based on my terrible experience STAY AWAY from this hotel until ownership corrects and properly trains their front desk staff how to treat guests with respect and dignity. The building is beautiful, location is great, pool is nice, but their front desk employees bad attitude and bad service overshadows the good things. Some minor issues at the rooms, power outlets don’t work all the time. The main door of room #4 won’t be flushed when closed on the top right part you can see an opening and light gets in during the day. The toilet sometimes won’t completely fill the tank to flush, we had to manually do it. If neighbors of other rooms talk you can hear them clearly too.
10
Allan
5 feb 2023
·
Se alojó 4 noches
The entire staff, front desk (Victor, Roberto and Miguel) along with housekeeping, were all so amazing, full of information, spoke amazing English, and were all so very accommodating. Also, the location is PERFECT PERFECT! 2 blocks from the beach (4min) and situated on the cusp of the most amazing local restaurants with amazing eats!
The entire staff, front desk (Victor, Roberto and Miguel) along with housekeeping, were all so amazing, full of information, spoke amazing English, and were all so very accommodating. Also, the location is PERFECT PERFECT! 2 blocks from the beach (4min) and situated on the cusp of the most amazing local restaurants with amazing eats!
10
Angel
4 jul 2023
·
Se alojó 6 noches
A pretty hotel on two levels with no elevator and a small pool to take a refreshing dip. It is a short walk to the pedestrian 5th avenue ( 2 short blocks ), and the beach ( another 2). So basically 2 to 3 minutes to the pedestrian street and 5 to the beach. There are restaurants close by, including local street vendors in a square across from a seven eleven a block away. The ADO bus station, plaza de Los pescadores , and the ferry to Cozumel are all around 8 to 10 minutes walk away more or less depending on how you walk. You can google the distance to be verify. The hotel is pretty, and the rooms are nice and clean. You have a small fridge for food and drinks, no phone, wifi which worked fine, and a tv with 4 or 5 English channels. The beds were comfy enough for us. There is also a full kitchen downstairs next to the pool with a microwave. Coffee and water are provided in the lobby. Lastly, it does have 5 parking spots for rental cars on a first come first serve basis. There is a paid parking lot directly across the street if you didn’t get a spot. All in all a great little place that won’t break your bank. We would stay here again.
A pretty hotel on two levels with no elevator and a small pool to take a refreshing dip. It is a short walk to the pedestrian 5th avenue ( 2 short blocks ), and the beach ( another 2). So basically 2 to 3 minutes to the pedestrian street and 5 to the beach. There are restaurants close by, including local street vendors in a square across from a seven eleven a block away. The ADO bus station, plaza de Los pescadores , and the ferry to Cozumel are all around 8 to 10 minutes walk away more or less depending on how you walk. You can google the distance to be verify. The hotel is pretty, and the rooms are nice and clean. You have a small fridge for food and drinks, no phone, wifi which worked fine, and a tv with 4 or 5 English channels. The beds were comfy enough for us. There is also a full kitchen downstairs next to the pool with a microwave. Coffee and water are provided in the lobby. Lastly, it does have 5 parking spots for rental cars on a first come first serve basis. There is a paid parking lot directly across the street if you didn’t get a spot. All in all a great little place that won’t break your bank. We would stay here again.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Jesus
hace 3 semanas
·
Se alojó 1 noche
Un buen hotel solo para dormir acorde a su precio, no hay ruido de fuera y se disfrutó la piscina
Un buen hotel solo para dormir acorde a su precio, no hay ruido de fuera y se disfrutó la piscina
8
Mirlene guadalupe
15 abr 2026
·
Se alojó 1 noche
Todo muy bien en relación con el precio, pero excesivo en mosquitos en la habitación, sería bueno que fumiguen los jardines
Todo muy bien en relación con el precio, pero excesivo en mosquitos en la habitación, sería bueno que fumiguen los jardines
2
Erick
10 abr 2026
·
Se alojó 1 noche
Reservé en expedía y cuando llegué no tenían habitación, todas estaban ocupadas, y me cobraron la noche y no pude cancelarlo
Reservé en expedía y cuando llegué no tenían habitación, todas estaban ocupadas, y me cobraron la noche y no pude cancelarlo
10
Juan Danie
29 mar 2026
·
Se alojó 2 noches
Muy bueno muy bonito excelente servicio y la atención muy bien muchas gracias
Muy bueno muy bonito excelente servicio y la atención muy bien muchas gracias
8
Rosario
26 mar 2026
·
Se alojó 6 noches
Buena ubicación y atención a excepción del agua caliente solo durante la noche y madrugada que no hay.
Buena ubicación y atención a excepción del agua caliente solo durante la noche y madrugada que no hay.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 18:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 62.891103723144525USD
- 2026-09-19: 54.16669764785766USD
- 2026-09-20: 54.16669764785766USD
- 2026-09-21: 54.16669764785766USD
- 2026-09-22: 54.16669764785766USD
- 2026-09-23: 54.11240815734863USD
- 2026-09-24: 54.11240815734863USD
- 2026-09-25: 55.53812689628601USD
- 2026-09-26: 55.593839526367184USD
- 2026-09-27: 55.593839526367184USD
- 2026-09-28: 58.902227415847776USD
- 2026-09-29: 58.902227415847776USD
- 2026-09-30: 58.902227415847776USD
- 2026-10-01: 58.902227415847776USD
- 2026-10-02: 55.593839526367184USD
- 2026-10-03: 55.593839526367184USD
- 2026-10-04: 55.593839526367184USD
- 2026-10-05: 58.902227415847776USD
- 2026-10-06: 58.902227415847776USD
- 2026-10-07: 55.593839526367184USD
- 2026-10-08: 55.593839526367184USD
- 2026-10-09: 55.593839526367184USD
- 2026-10-10: 55.593839526367184USD
- 2026-10-11: 55.593839526367184USD
- 2026-10-12: 55.593839526367184USD
- 2026-10-13: 55.593839526367184USD
- 2026-10-14: 55.593839526367184USD
- 2026-10-15: 55.593839526367184USD
- 2026-10-16: 55.593839526367184USD
- 2026-10-17: 55.593839526367184USD
- 2026-10-18: 55.593839526367184USD
- 2026-10-19: 55.593839526367184USD
- 2026-10-20: 62.88395737304687USD
- 2026-10-21: 55.593839526367184USD
- 2026-10-22: 55.593839526367184USD
- 2026-10-23: 55.593839526367184USD
- 2026-10-24: 55.593839526367184USD
- 2026-10-25: 78.59035625152588USD
- 2026-10-26: 55.593839526367184USD
- 2026-10-27: 55.593839526367184USD
- 2026-10-28: 55.593839526367184USD
- 2026-10-29: 55.593839526367184USD
- 2026-10-30: 63.3999002040863USD
- 2026-10-31: 63.3999002040863USD
- 2026-11-01: 63.3999002040863USD
- 2026-11-02: 63.3999002040863USD
- 2026-11-03: 84.86475530166625USD
- 2026-11-04: 78.63361093673706USD
- 2026-11-05: 78.63361093673706USD
- 2026-11-06: 63.3999002040863USD
- 2026-11-07: 71.80204617576598USD
- 2026-11-08: 63.3999002040863USD
- 2026-11-09: 63.3999002040863USD
- 2026-11-10: 63.3999002040863USD
- 2026-11-11: 63.3999002040863USD
- 2026-11-12: 63.3999002040863USD
- 2026-11-13: 63.3999002040863USD
- 2026-11-14: 63.3999002040863USD
- 2026-11-15: 63.3999002040863USD
- 2026-11-16: 63.3999002040863USD
- 2026-11-17: 63.3999002040863USD
- 2026-11-18: 95.80380301132202USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 48 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. Si tienes previsto llegar después de las 15:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 11 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible realizar el registro de salida sin contacto personal.
- Desayuno completo: 9 USD por adulto y 9 USD por menor (precio aproximado)
- Transporte al aeropuerto: 155 USD por vehículo (ida y vuelta, máximo 4 personas)
- Aparcamiento en las inmediaciones: 20 USD por día (ubicado a 20 m)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Piscina
Guardería infantil/Niñera
Mostrador turístico
Servicio de tintorería
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Habitaciones para no fumadores
Servicio de masajes
Mesas y zona de picnic
Máquinas expendedoras
Beach Sun Loungers
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Actividades
Piscina
Pistas de tenis
Jardín
Campo de golf (cercano)
Buceo
Windsurf
Ciclismo
Pesca
Equitación
Zona de juegos
Canoas
Piscina infantil
Piscina al aire libre
Música en directo
Bicycle Tour Information
Pool (Seasonal Outdoor)
Terraza
Internet
WiFi gratuito