Palmaïa The House of AïA All Inclusive Wellness Resort
US$ 687
/ noite
Média para setembro
Preços para Palmaïa The House of AïA All Inclusive Wellness Resort
Selecione datas para ver preços e disponibilidade
US$ 687
/ noite
Média para setembro
Média de preços por mês
Em Palmaïa The House of AïA All Inclusive Wellness Resort, a diária custa em média US$ 687 no mês mais barato (setembro) e US$ 1.081 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 934 |
| fevereiro | US$ 1.081 |
| março | US$ 1.008 |
| abril | US$ 956 |
| maio | US$ 848 |
| junho | US$ 818 |
| julho | US$ 783 |
| agosto | US$ 759 |
| setembro | US$ 687 |
| outubro | US$ 736 |
| novembro | US$ 821 |
| dezembro | US$ 832 |
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set. · US$ 687
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Mais caro: fevereiro (aprox. US$ 1.081)
Mais barato: setembro (aprox. US$ 687)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 6 piscinas externas e um centro de bem-estar 24 horas. Esta propriedade ...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 6 piscinas externas e um centro de bem-estar 24 horas. Esta propriedade oferece comodidades como Wi-Fi de cortesia, serviços de concierge e cabeleireiro.
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie pratos da culinária mediterrânea no MAR DE OLIVO, um dos 4 restaurantes nesta propriedade, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Há também petiscos disponíveis na cafeteria. Quando você está com vontade de tomar uma bebida refrescante, pode visitar um bar na praia ou um dos 3 bares/lounges ou 2 bares molhados.
Quartos
Sinta-se em casa em um de nossos 234 quartos com itens grátis no frigobar e máquinas de café expresso. Os quartos possuem varandas ou pátios mobiliados particulares. Nos quartos, você encontra smart TVs 50 polegadas com canais digitais para a sua diversão, além de Wi-Fi de cortesia para navegar na web. Banheiros possuem produtos de toalete de grife e secadores de cabelo.
Localização
Em Playa del Carmen (na área de Playacar), Palmaïa-The House of AïA: All Inclusive Wellness Resort está a 3 minutos de carro de Ciclovia no Paseo Xaman-Ha e a 7 minutos de Aviario Xaman Ha. Esta propriedade com tudo incluído fica a 4,1 km de Quinta Avenida e a 4,2 km de Terminal Marítimo de Playa Del Carmen.
Lugares próximos
Praia de Playacar(0.1 milhas)
Ciclovia no Paseo Xaman-Ha(0.9 milhas)
Mahi Golf Course(1.4 milhas)
Ruínas Maias de Playacar(1.7 milhas)
Aviario Xaman Ha(2 milhas)
Playacar Golf Club(2.1 milhas)
Terminal Marítimo de Playa Del Carmen(2.2 milhas)
Paseo del Carmen(2.2 milhas)
Centro Comercial Centro Maya(2.3 milhas)
Plaza Paraiso(2.3 milhas)
Quinta Avenida(2.3 milhas)
Portal Maya(2.3 milhas)
Parque dos Fundadores(2.3 milhas)
Praia principal de Playa del Carmen(2.4 milhas)
Museu Frida Kahlo(2.6 milhas)
Aeroporto Internacional de Cozumel (CZM)(19.6 milhas)
Aeroporto Internacional de Cancún (CUN)(37.8 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Localização
Paseo Xaman - Ha Manzana1, Fracc Playacar, Zona hoteleira de Playacar, Playa del Carmen, México
Praia de Playacar (0.1 milhas)
Ciclovia no Paseo Xaman-Ha (0.9 milhas)
Mahi Golf Course (1.4 milhas)
Ruínas Maias de Playacar (1.7 milhas)
Aviario Xaman Ha (2 milhas)
Playacar Golf Club (2.1 milhas)
Opções de quarto
5
King Suite with Bathtub Ocean view
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
6
King Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
538 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Swim Out Queen Suite
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 3
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
Swim Out Meditation Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
710 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
5
Queen Suite
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 3
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
King Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Family King Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
Acomoda 2
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
8
Meditation Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
712 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
6
Swim Out King Suite with Bathtub
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
8
Family Master Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
Acomoda 2
712 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
6
Family Master Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
Acomoda 2
710 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
7
Swim Out Family Master Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
Acomoda 2
710 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
6
Family King Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
Acomoda 2
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Queen Suite Ocean View
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 3
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
7
Meditation Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
710 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
Avaliações dos hóspedes sobre Palmaïa The House of AïA All Inclusive Wellness Resort
9.6
Excepcional
Com base em 664 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Em muitas avaliações, o Palmaïa The House of AïA All Inclusive Wellness Resort é elogiado por sua localização serena em uma praia com selva, equipe atenciosa e Guias Nômades, culinária à base de plantas excepcional com algumas opções não veganas, e diversas atividades de ioga, meditação e bem-estar.
Leia maisIsso foi útil?
Opinião dos hóspedes
Em muitas avaliações, o Palmaïa The House of AïA All Inclusive Wellness Resort é elogiado por sua localização serena em uma praia com selva, equipe atenciosa e Guias Nômades, culinária à base de plantas excepcional com algumas opções não veganas, e diversas atividades de ioga, meditação e bem-estar.
A maioria dos hóspedes encontra os quartos modernos e confortáveis, a praia e as piscinas belas, e a propriedade limpa e bem cuidada. As desvantagens comuns incluem horários de funcionamento limitados dos restaurantes e pouca oferta de entretenimento na baixa temporada, serviço ocasionalmente lento ou inconsistente, uma academia modesta e menos opções não veganas. Ideal para viajantes que preferem uma experiência tranquila e restauradora com tudo incluído.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Várias piscinas, uma bela praia com cabanas, aulas diárias de bem-estar, bicicletas, bares e o Atlantis Spa recebem elogios consistentes. Pontos negativos mencionados nas avaliações incluem fechamentos na baixa temporada ou em eventos particulares, equipamentos limitados na academia, espreguiçadeiras escassas às vezes e noites tranquilas com entretenimento mínimo.
Avaliações dos hóspedes relacionadas
8
Ronald
11 de mar. de 2023
·
Hospedou-se por 5 noites
The staff in this hotel is extremely friendly and attentive. The food was delicious in every single restaurant (even the plant based dishes). There were plenty of activities to do during the day. The beach is just so beautiful and facilities are well cared for and enjoyable. However, I went to this hotel for the wellness concept and had in mind getting in the spa for pampering. I found all the treatments outrageously; around €400 for the cheapest massage (not even in a 5* hotel in Dublin or London). It destroyed my expectation and frankly found this as rip-off. The bar in the pool is not minded by the staff. I had to go to the restaurant or beach bar every time to get drinks. Also, the pool bar didn’t have tonic water for 3 days in a row, so I couldn’t get a basic gin/vodka tonic. Wine with dinners were not great and we would have expected betters options for the inclusive price. There is no entertainment at night and the music is turned off really early (9pm). Last drinks are 11pm. Lastly, there weren’t many fresh juice options but orange, the rest of options were processed juices. I think it went against the natural concept of the resort. With all this said, we truly enjoyed the resort but certainly would expect a bit more when paying these prices. To stay and additional night was more than 1275 USD.
The staff in this hotel is extremely friendly and attentive. The food was delicious in every single restaurant (even the plant based dishes). There were plenty of activities to do during the day. The beach is just so beautiful and facilities are well cared for and enjoyable. However, I went to this hotel for the wellness concept and had in mind getting in the spa for pampering. I found all the treatments outrageously; around €400 for the cheapest massage (not even in a 5* hotel in Dublin or London). It destroyed my expectation and frankly found this as rip-off. The bar in the pool is not minded by the staff. I had to go to the restaurant or beach bar every time to get drinks. Also, the pool bar didn’t have tonic water for 3 days in a row, so I couldn’t get a basic gin/vodka tonic. Wine with dinners were not great and we would have expected betters options for the inclusive price. There is no entertainment at night and the music is turned off really early (9pm). Last drinks are 11pm. Lastly, there weren’t many fresh juice options but orange, the rest of options were processed juices. I think it went against the natural concept of the resort. With all this said, we truly enjoyed the resort but certainly would expect a bit more when paying these prices. To stay and additional night was more than 1275 USD.
10
Marco Antonio
11 de nov. de 2025
·
Hospedou-se por 4 noites
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
8
Charles
8 de jan. de 2023
·
Hospedou-se por 5 noites
Good: Food quality, service, spa. Bad: Not enough beach / pool chairs for guests (staff did nothing to prohibit the ‘reserving / holding’ of spaces with towels early in the morning so no one could use the empty seating areas … shame on fellow guests), lots of kids, a bit understaffed (waiters). Resort a bit big for my tastes. Overall rating: 8.5 (very, very good; but not great).
Good: Food quality, service, spa. Bad: Not enough beach / pool chairs for guests (staff did nothing to prohibit the ‘reserving / holding’ of spaces with towels early in the morning so no one could use the empty seating areas … shame on fellow guests), lots of kids, a bit understaffed (waiters). Resort a bit big for my tastes. Overall rating: 8.5 (very, very good; but not great).
8
Kyle
6 de jan. de 2025
·
Hospedou-se por 6 noites
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
8
Suzanne
9 de fev. de 2023
·
Hospedou-se por 9 noites
The programs at Palmaia are outstanding. The meditations, sound bath, singing bells, rituals and healing breath sessions are exceptional. Facilities are beautiful, rooms are wonderful, beach cabanas are great. This was our second visit to the resort, and we stayed for 9 days 2 days from our first visit. We found that the noise level was higher, music was too loud for a meditation focused hotel. We found that the food, while very good, was not varied enough and after eating at Ume, Lex and Mar d\'Olivo twice, there was nothing else we wanted to eat. They did not have nightly specials, which would have helped. Also, the cocktail menu was reduced from the last visit which was disappointing. However, the beach bar mixologists were amazing. We just asked them to get creative and the cocktails were out of this world. The resort had two "retreats" which they did not manage very well. The retreat guests had booming disco music in a tent right beside the meditation tent. Our meditation session was ruined. The Cacao ceremony was also ruined because of these "special" guests. Palmaia needs better management. If one of the events had been moved it would have been fine. Beach service was slow on this visit. Not enough staff and the kitchen and bar was awfully slow.
The programs at Palmaia are outstanding. The meditations, sound bath, singing bells, rituals and healing breath sessions are exceptional. Facilities are beautiful, rooms are wonderful, beach cabanas are great. This was our second visit to the resort, and we stayed for 9 days 2 days from our first visit. We found that the noise level was higher, music was too loud for a meditation focused hotel. We found that the food, while very good, was not varied enough and after eating at Ume, Lex and Mar d\'Olivo twice, there was nothing else we wanted to eat. They did not have nightly specials, which would have helped. Also, the cocktail menu was reduced from the last visit which was disappointing. However, the beach bar mixologists were amazing. We just asked them to get creative and the cocktails were out of this world. The resort had two "retreats" which they did not manage very well. The retreat guests had booming disco music in a tent right beside the meditation tent. Our meditation session was ruined. The Cacao ceremony was also ruined because of these "special" guests. Palmaia needs better management. If one of the events had been moved it would have been fine. Beach service was slow on this visit. Not enough staff and the kitchen and bar was awfully slow.
8
Tatyana
2 de mai. de 2025
·
Hospedou-se por 4 noites
Very nice resort but absolutely no nighttime entertainment and limited restaurant options.
Very nice resort but absolutely no nighttime entertainment and limited restaurant options.
10
Vladimir
6 de jun. de 2025
·
Hospedou-se por 3 noites
Wonderful resort with great food, amenities and five star service.
Wonderful resort with great food, amenities and five star service.
10
julie
21 de jan. de 2025
·
Hospedou-se por 6 noites
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
10
Mohamad Bassam
6 de set. de 2024
·
Hospedou-se por 6 noites
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
10
Marie
11 de nov. de 2025
·
Hospedou-se por 5 noites
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As avaliações descrevem consistentemente o resort e os quartos como muito limpos e bem conservados. Alguns hóspedes mencionaram problemas isolados de manutenção ou limpeza, mas os padrões gerais são altos.
Avaliações dos hóspedes relacionadas
10
Kilman
7 de mar. de 2023
·
Hospedou-se por 3 noites
Everything was great! The team working over there are fantastic, they not only provide best customer service but they transmit this calmness and vibe that immediately make you feel relaxed. The food and drinks are an experience, each bite you taste something different, the presentation is gorgeous. The only not so great things for us were that everything, even beach club, closes at 11pm, I know they don’t want to become a party hotel but one extra hour on the weekends at least ti enjoy that beautiful space would be ideal. Also, when you walk at night you still see a lot of dirty cups left behind, especially around the pool decks and most of all ok what seems to be an “abandoned area” called “plurge” pools. Beautiful area like everything on the hotel but both pools there were extremely dirty, not just leaves but plastic cups and even a SHEIN bathing suit protector, that was disgusting.
Everything was great! The team working over there are fantastic, they not only provide best customer service but they transmit this calmness and vibe that immediately make you feel relaxed. The food and drinks are an experience, each bite you taste something different, the presentation is gorgeous. The only not so great things for us were that everything, even beach club, closes at 11pm, I know they don’t want to become a party hotel but one extra hour on the weekends at least ti enjoy that beautiful space would be ideal. Also, when you walk at night you still see a lot of dirty cups left behind, especially around the pool decks and most of all ok what seems to be an “abandoned area” called “plurge” pools. Beautiful area like everything on the hotel but both pools there were extremely dirty, not just leaves but plastic cups and even a SHEIN bathing suit protector, that was disgusting.
10
Marie
31 de jan. de 2026
·
Hospedou-se por 12 noites
Rooms were spotless and staff great
Rooms were spotless and staff great
8
Kyle
6 de jan. de 2025
·
Hospedou-se por 6 noites
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
10
kinjal
18 de dez. de 2024
·
Hospedou-se por 2 noites
Great property clean great staff great for solo women travelers
Great property clean great staff great for solo women travelers
6
Maria
13 de set. de 2025
·
Hospedou-se por 3 noites
Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.
Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.
10
Carl David
10 de mai. de 2025
·
Hospedou-se por 7 noites
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
zohreh
18 de set. de 2025
·
Hospedou-se por 4 noites
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
10
Casey
7 de out. de 2025
·
Hospedou-se por 4 noites
Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
10
Mohamad Bassam
6 de set. de 2024
·
Hospedou-se por 6 noites
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
10
Davette
18 de abr. de 2024
·
Hospedou-se por 3 noites
Do not hesitate to book! Best resort I’ve ever booked. Incredible food, staff, cleanliness with excellent offerings. Will definitely return!
Do not hesitate to book! Best resort I’ve ever booked. Incredible food, staff, cleanliness with excellent offerings. Will definitely return!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são modernos, elegantes e confortáveis, com muitas vistas para o oceano e camas aconchegantes. Alguns hóspedes notaram ruído nos corredores, vistas obstruídas, portas pesadas da varanda ou pequenos problemas com o frigobar/configuração.
Avaliações dos hóspedes relacionadas
10
David
23 de jun. de 2025
·
Hospedou-se por 3 noites
Very clean, very modern, very trendy overall, great experience
Very clean, very modern, very trendy overall, great experience
10
Clementine
7 de fev. de 2025
·
Hospedou-se por 4 noites
We had an amazing stay. Everything was perfect. Beautiful room. Beautiful amenities. Incredible food, including vegan and non-vegan. Great cocktails and mocktails, all included in the price of the stay. We can't wait to come back and will probably bring our kids next time. Special mention to Reyes at Charlie's Vegan Taco Truck and Danny at the beach bar.
We had an amazing stay. Everything was perfect. Beautiful room. Beautiful amenities. Incredible food, including vegan and non-vegan. Great cocktails and mocktails, all included in the price of the stay. We can't wait to come back and will probably bring our kids next time. Special mention to Reyes at Charlie's Vegan Taco Truck and Danny at the beach bar.
4
Netta
3 de dez. de 2024
·
Hospedou-se por 4 noites
Shower with cold water. We figured out the second day that you need to let the water running for 15-20 minutes until you get hot water. They kept replenish only 3 towels for 4 people even when we told them repeatedly it's not enough. The food is subpar and the non vegan options are really poor in selection and quality. The door to the balcony was extremely heavy. It was impossible for my daughter (she's 12) to open it by herself. And it keeps on and on. We paid over $1000 a night for a suite and it was extremely disappointing for us.
Shower with cold water. We figured out the second day that you need to let the water running for 15-20 minutes until you get hot water. They kept replenish only 3 towels for 4 people even when we told them repeatedly it's not enough. The food is subpar and the non vegan options are really poor in selection and quality. The door to the balcony was extremely heavy. It was impossible for my daughter (she's 12) to open it by herself. And it keeps on and on. We paid over $1000 a night for a suite and it was extremely disappointing for us.
10
Nune
28 de jul. de 2025
·
Hospedou-se por 4 noites
This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy. There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful. I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor. We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar. The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful. The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me. Palmaïa is my favorite all-inclusive resort so far.
This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy. There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful. I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor. We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar. The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful. The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me. Palmaïa is my favorite all-inclusive resort so far.
8
David
30 de mar. de 2023
·
Hospedou-se por 9 noites
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
2
jamnisa
29 de set. de 2025
·
Hospedou-se por 3 noites
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
10
Carl David
10 de mai. de 2025
·
Hospedou-se por 7 noites
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
Jose
1 de jul. de 2023
·
We were looking for a resort to disconnect, relax and recharge, and we found all those things at Palmaia They exceeded our expectations. The food was amazing, made to order, no buffet. Day and night room service included. The ocean view room did not disappoint. Top notch staff! Highly recommend.
We were looking for a resort to disconnect, relax and recharge, and we found all those things at Palmaia They exceeded our expectations. The food was amazing, made to order, no buffet. Day and night room service included. The ocean view room did not disappoint. Top notch staff! Highly recommend.
10
N
4 de out. de 2025
·
Hospedou-se por 1 noite
Was a little hesitant to book as I am not a wellness / inward centred person...just wanted a luxe hotel on a gorgeous beach! At least in off season (mid Sept), I saw little evidence of this being a targetted wellness resort. There were classes held somewhere...I never saw them. Alcohol was offered on all menus (usually without prices but presumably not included in this all inclusive resort?) The food was truly amazing and healthy, saw a bit of seafood on menu, not too much red meat. Rooms and pools and the pool bar gorgeous design. I tried to go for a walk in the jungle but this doesnt seem to go anywhere...that would have been a nice feature but otherwise I cant really fault. Would stay again ...which is rare for me, I always like to try new places.
Was a little hesitant to book as I am not a wellness / inward centred person...just wanted a luxe hotel on a gorgeous beach! At least in off season (mid Sept), I saw little evidence of this being a targetted wellness resort. There were classes held somewhere...I never saw them. Alcohol was offered on all menus (usually without prices but presumably not included in this all inclusive resort?) The food was truly amazing and healthy, saw a bit of seafood on menu, not too much red meat. Rooms and pools and the pool bar gorgeous design. I tried to go for a walk in the jungle but this doesnt seem to go anywhere...that would have been a nice feature but otherwise I cant really fault. Would stay again ...which is rare for me, I always like to try new places.
10
Gwyn
10 de fev. de 2025
·
Hospedou-se por 5 noites
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente descrita como atenciosa, prestativa e genuinamente útil, com os Guias Nômades frequentemente destacados. Várias avaliações relatam serviço lento ou inconsistente nos restaurantes/praia, problemas ocasionais no check-in ou na atribuição de quartos e respostas mais lentas do concierge à noite.
Avaliações dos hóspedes relacionadas
10
Marco Antonio
11 de nov. de 2025
·
Hospedou-se por 4 noites
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
10
Marie
31 de jan. de 2026
·
Hospedou-se por 12 noites
Rooms were spotless and staff great
Rooms were spotless and staff great
8
Kyle
6 de jan. de 2025
·
Hospedou-se por 6 noites
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
8
Trent
8 de abr. de 2024
·
Hospedou-se por 7 noites
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
10
Tarik
10 de fev. de 2026
·
Hospedou-se por 4 noites
How everyone treated us with love!
How everyone treated us with love!
2
jamnisa
29 de set. de 2025
·
Hospedou-se por 3 noites
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
10
Kamilah
20 de jul. de 2025
·
Hospedou-se por 7 noites
It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive. The spa is beautiful and the therapists there are amazing. There are a variety of daily activities. The nomadic guides, Kasandra and Esteban, are gems!
It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive. The spa is beautiful and the therapists there are amazing. There are a variety of daily activities. The nomadic guides, Kasandra and Esteban, are gems!
8
Karla
1 de ago. de 2024
·
Hospedou-se por 1 noite
Service is hit and miss . Not good by pool and beach areas. Food is not so tasty. Is well kept , clean and quiet place to relax. Mattress was very uncomfortable. Had bumps and uneven. Everything else was good.
Service is hit and miss . Not good by pool and beach areas. Food is not so tasty. Is well kept , clean and quiet place to relax. Mattress was very uncomfortable. Had bumps and uneven. Everything else was good.
10
Edward
2 de ago. de 2025
·
Hospedou-se por 3 noites
Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.
Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.
10
nancy
23 de dez. de 2022
·
Hospedou-se por 19.348 noites
Everything was fantastic. The property is gorgeous. Safe. Walkable. Quiet. Peaceful. The staff was great. Very attentive. Food was delicious. My one hiccup - the night time nomadic concierge was often very late in responding to requests. 20 minutes late one time. 2 hours later another time. The day time nomadic concierge was superb and responsive immediately. Night time not so much. Thank you.
Everything was fantastic. The property is gorgeous. Safe. Walkable. Quiet. Peaceful. The staff was great. Very attentive. Food was delicious. My one hiccup - the night time nomadic concierge was often very late in responding to requests. 20 minutes late one time. 2 hours later another time. The day time nomadic concierge was superb and responsive immediately. Night time not so much. Thank you.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado à beira-mar em meio à exuberante selva, o local transmite uma sensação de isolamento, segurança e serenidade, com belas vistas para o oceano e vida selvagem. É mais adequado para relaxamento do que para a vida noturna e está agradavelmente distante de áreas mais movimentadas.
Avaliações dos hóspedes relacionadas
10
Tameassa
28 de dez. de 2022
·
Hospedou-se por 3 noites
This was our second visit to palmaia this year. From the moment one arrives at this enclave you are greated by a friendly staff member, Oscar if you are lucky. Food is top notch as well as the drink selection. Most meals can have various meats added as an option as well as everything prepared to your vegan/vegetarian needs or dietary restrictions. Staff is exceptional all around with too many to list. Entertainment has improved for longer dj hours, or maybe there were just more people this visit. As for prior comments regarding children, and statements I overheard at the resort: For example, Its simply rude to expect staff members to know what a "babychino" is and get all fussy about it. Just tell them some frothed milk and move on, don\'t be ignorant. This is a wellness retreat and markets itself as such, not magic kingdom. As for activities the rituals deck sessions were always a must as well as spidermonkey spotting from the greenhouse to the spa. Beach is incredible because of shallow sandbar and is my preference considering the pools are unheated. We look forward to returning and seeing you once again in March.
This was our second visit to palmaia this year. From the moment one arrives at this enclave you are greated by a friendly staff member, Oscar if you are lucky. Food is top notch as well as the drink selection. Most meals can have various meats added as an option as well as everything prepared to your vegan/vegetarian needs or dietary restrictions. Staff is exceptional all around with too many to list. Entertainment has improved for longer dj hours, or maybe there were just more people this visit. As for prior comments regarding children, and statements I overheard at the resort: For example, Its simply rude to expect staff members to know what a "babychino" is and get all fussy about it. Just tell them some frothed milk and move on, don\'t be ignorant. This is a wellness retreat and markets itself as such, not magic kingdom. As for activities the rituals deck sessions were always a must as well as spidermonkey spotting from the greenhouse to the spa. Beach is incredible because of shallow sandbar and is my preference considering the pools are unheated. We look forward to returning and seeing you once again in March.
10
Carl David
10 de mai. de 2025
·
Hospedou-se por 7 noites
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
Olga S
26 de mai. de 2023
·
Hospedou-se por 4 noites
The best beach in Play Del Carmen.
The best beach in Play Del Carmen.
10
zohreh
18 de set. de 2025
·
Hospedou-se por 4 noites
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
10
Juan
9 de jul. de 2025
·
Hospedou-se por 4 noites
One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach ! There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans . The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great. I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign. You will have the best time, no matter what type of trip your looking for here!!
One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach ! There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans . The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great. I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign. You will have the best time, no matter what type of trip your looking for here!!
10
Rodrigo
18 de jul. de 2023
·
Hospedou-se por 4 noites
What an amazing property! Very exclusive, brand new and isolated from the crowded Cancun areas. Food is surprisingly good (I’m not a vegan and have to recognize they make it unique with flavors you can’t imagine). Perfect stay. Hope to be back.
What an amazing property! Very exclusive, brand new and isolated from the crowded Cancun areas. Food is surprisingly good (I’m not a vegan and have to recognize they make it unique with flavors you can’t imagine). Perfect stay. Hope to be back.
10
Dean
20 de jan. de 2025
·
Hospedou-se por 10 noites
Great place for a relaxing vacation. The ocean views and beach were amazing.
Great place for a relaxing vacation. The ocean views and beach were amazing.
10
Marie
11 de nov. de 2025
·
Hospedou-se por 5 noites
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
10
Gwyn
10 de fev. de 2025
·
Hospedou-se por 5 noites
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
10
Jen Larie
20 de jul. de 2023
·
Hospedou-se por 1 noite
From the minute I arrived at this magical resort in Playa Del Carmen, I was immediately transformed into a relaxed state by the serene beauty, excellent service and accommodations, beautiful beaches..and the five start vegan dining experience! This was my second solo trip visiting this resort and I can’t wait to return! If you are seeking a quiet, peaceful, rejuvenating retreat or love yoga and meditation, vegan /allergy free healthy meals (w meat as an option) this resort offers an unparalleled blend of tranquility, comfort, and eating exceptional food. Waking up to the breathtaking view of the blue ocean, white sand, sunlight was truly a magical sight. The ocean waves and the cool sea breeze converted me to a calm and relaxed state that continued all four days.. at the beach.. in the room …the amazing restaurants or by the pool! A truly economical all inclusive resort with everything included! The activities, yoga, food, drinks and even the daybeds on the beach! Palmaia gives a “yoga retreat” vibe, a perfect place for wellness and self-discovery. All of the staff were happy, friendly and attentive, and made you feel special. They even remembered what you liked and made sure you had everything you needed. The food was a highlight as well! Being gluten and dairy feee, I have never eaten so well.. I decided to go vegan fish… The presentation…of each meal made by the culinary team was insanely beautiful. The photos are mind blowing!
From the minute I arrived at this magical resort in Playa Del Carmen, I was immediately transformed into a relaxed state by the serene beauty, excellent service and accommodations, beautiful beaches..and the five start vegan dining experience! This was my second solo trip visiting this resort and I can’t wait to return! If you are seeking a quiet, peaceful, rejuvenating retreat or love yoga and meditation, vegan /allergy free healthy meals (w meat as an option) this resort offers an unparalleled blend of tranquility, comfort, and eating exceptional food. Waking up to the breathtaking view of the blue ocean, white sand, sunlight was truly a magical sight. The ocean waves and the cool sea breeze converted me to a calm and relaxed state that continued all four days.. at the beach.. in the room …the amazing restaurants or by the pool! A truly economical all inclusive resort with everything included! The activities, yoga, food, drinks and even the daybeds on the beach! Palmaia gives a “yoga retreat” vibe, a perfect place for wellness and self-discovery. All of the staff were happy, friendly and attentive, and made you feel special. They even remembered what you liked and made sure you had everything you needed. The food was a highlight as well! Being gluten and dairy feee, I have never eaten so well.. I decided to go vegan fish… The presentation…of each meal made by the culinary team was insanely beautiful. The photos are mind blowing!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A culinária à base de plantas é frequentemente elogiada pelo sabor e criatividade, com excelentes mocktails/coquetéis e alguma carne/frutos do mar disponíveis mediante solicitação. Críticas recorrentes incluem opções não veganas e variedade limitadas, revezamento/fechamento dos restaurantes na baixa temporada, inconsistência ocasional, serviço lento e relatos raros de doenças.
Avaliações dos hóspedes relacionadas
10
Craig
12 de mar. de 2025
·
Hospedou-se por 4 noites
I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!
I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!
10
Sandy
14 de out. de 2025
·
Hospedou-se por 1 noite
Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.
Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.
8
David
30 de mar. de 2023
·
Hospedou-se por 9 noites
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
8
Trent
8 de abr. de 2024
·
Hospedou-se por 7 noites
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
10
Anja
27 de jun. de 2025
·
Hospedou-se por 5 noites
Palmaïa – The House of AïA is the most soulful and transformative place I’ve ever stayed. Surrounded by lush jungle and the sea, the resort is designed with deep respect for nature—eco-conscious and breathtakingly beautiful. It feels like stepping into a dream of what the world could be. The plant-based food at all seven restaurants is gourmet, flavorful, and abundant—with a few meat options available for those who want them. Their award-winning mocktails (also available as cocktails) are imaginative and delicious. Each guest is paired with a Nomadic Guide who helps with everything from booking restaurants and spa visits to arranging room service and activities. Their warm and seamless support made my stay effortless. The Architects of Life program offers daily yoga, meditation, and creative experiences with teachers who will impact your life. Angel’s wisdom is unforgettable—I highly recommend a personal session with him. Shaman Balder brings calm, grounding energy and powerful meditation practices. The Atlantis Spa is the best I’ve experienced in seven countries. I highly recommend the 90-min AïA Essence and the 120-min Mezcal Ritual. Arrive early to enjoy the sweat lodge, rosemary rinse, and cenote swim—it’s a true healing ritual. Palmaïa isn’t just a resort—it’s a sanctuary. My favorite place on Earth.
Palmaïa – The House of AïA is the most soulful and transformative place I’ve ever stayed. Surrounded by lush jungle and the sea, the resort is designed with deep respect for nature—eco-conscious and breathtakingly beautiful. It feels like stepping into a dream of what the world could be. The plant-based food at all seven restaurants is gourmet, flavorful, and abundant—with a few meat options available for those who want them. Their award-winning mocktails (also available as cocktails) are imaginative and delicious. Each guest is paired with a Nomadic Guide who helps with everything from booking restaurants and spa visits to arranging room service and activities. Their warm and seamless support made my stay effortless. The Architects of Life program offers daily yoga, meditation, and creative experiences with teachers who will impact your life. Angel’s wisdom is unforgettable—I highly recommend a personal session with him. Shaman Balder brings calm, grounding energy and powerful meditation practices. The Atlantis Spa is the best I’ve experienced in seven countries. I highly recommend the 90-min AïA Essence and the 120-min Mezcal Ritual. Arrive early to enjoy the sweat lodge, rosemary rinse, and cenote swim—it’s a true healing ritual. Palmaïa isn’t just a resort—it’s a sanctuary. My favorite place on Earth.
8
Abrahem
15 de jul. de 2023
·
Hospedou-se por 5 noites
This hotel is a vegan hotel. They do offer a couple of options for non vegans but not much
This hotel is a vegan hotel. They do offer a couple of options for non vegans but not much
10
Mohamad Bassam
6 de set. de 2024
·
Hospedou-se por 6 noites
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
8
Bernardo
18 de abr. de 2025
·
Hospedou-se por 4 noites
Excellent. Made for plant-based diet people.
Excellent. Made for plant-based diet people.
10
Erin
24 de out. de 2025
·
Hospedou-se por 7 noites
Outstanding service and food
Outstanding service and food
6
Abraham
15 de jul. de 2024
·
Hospedou-se por 4 noites
Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..
Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Daniel
27 de abr. de 2026
·
Hospedou-se por 4 noites
Simplesmente o melhor resort all-inclusive vegano que existe
Simplesmente o melhor resort all-inclusive vegano que existe
10
ALUÍZIO
5 de jan. de 2026
·
Hospedou-se por 4 noites
Quarto confortavel, equipe muito prestativa mas pode ser mais ágil! Academia de ginástica não tem bicicleta e poucos aparelhos. Atenção para a questão do cardápio vegetariano, com poucas opções para hóspedes que tem dieta regular.
Quarto confortavel, equipe muito prestativa mas pode ser mais ágil! Academia de ginástica não tem bicicleta e poucos aparelhos. Atenção para a questão do cardápio vegetariano, com poucas opções para hóspedes que tem dieta regular.
10
Fabian
17 de fev. de 2024
·
Hospedou-se por 3 noites
Excelente
Excelente
10
JAVIER
1 de set. de 2023
·
Hospedou-se por 7 noites
Excelente
Excelente
10
Peonia
26 de jul. de 2026
·
Hospedou-se por 4 noites
Lovely swimming and imaginative and yummie food!
Lovely swimming and imaginative and yummie food!
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Considerando este hotel para sua viagem para Playa del Carmen?
Qual é o valor médio das diárias no Palmaïa The House of AïA All Inclusive Wellness Resort em Playa del Carmen?
Nos próximos 60 a 90 dias, as diárias no Palmaïa The House of AïA All Inclusive Wellness Resort em Playa del Carmen geralmente ficam em torno de US$ 783 por noite para dois hóspedes, variando de US$ 693 a US$ 1.019 dependendo das datas.
Qual a melhor época para visitar o Palmaïa The House of AïA All Inclusive Wellness Resort para evitar multidões?
Março é o mês mais movimentado no Palmaïa The House of AïA All Inclusive Wellness Resort em Playa del Carmen, enquanto julho é o mês mais tranquilo em termos de movimento. Visite em julho se preferir uma estadia mais calma e menos pessoas nas instalações do hotel e nas praias próximas.
Quais atrações e atividades estão perto do Palmaïa The House of AïA All Inclusive Wellness Resort em Playa del Carmen?
O Palmaïa The House of AïA All Inclusive Wellness Resort em Playa del Carmen está próximo da Praia de Playacar, da Quinta Avenida e da Praia Principal de Playa del Carmen, com o Aviário Xaman Ha e o Paseo del Carmen a uma curta distância. O estabelecimento investe em temas de Praia/Costa e Spa/Relaxamento, sendo bem adequado para hóspedes que buscam momentos de lazer à beira-mar e comodidades de bem-estar.
Qual é o mês mais barato para se hospedar no Palmaïa The House of AïA All Inclusive Wellness Resort?
Setembro é o mês mais barato para se hospedar no Palmaïa The House of AïA All Inclusive Wellness Resort em Playa del Carmen, com uma média de US$ 826 por noite; fevereiro é o mês mais caro, com cerca de US$ 1.283. As tarifas mais baixas de setembro ocorrem mesmo com julho sendo o mês mais tranquilo em relação ao movimento de pessoas.
Como os preços do Palmaïa The House of AïA All Inclusive Wellness Resort se comparam aos de outros hotéis nas proximidades?
O Palmaïa The House of AïA All Inclusive Wellness Resort em Playa del Carmen é mais caro do que a maioria dos hotéis vizinhos – mais barato do que 1 de 17 hotéis comparáveis na região – com uma mediana típica de US$ 995 por noite, em comparação com cerca de US$ 418 para hotéis similares.
Quanto está a diária em Palmaïa The House of AïA All Inclusive Wellness Resort-Playa del Carmen em comparação com as últimas semanas?
O preço atual em Palmaïa The House of AïA All Inclusive Wellness Resort-Playa del Carmen é de US$ 759 por noite para 2 hóspedes, um valor baixo para este hotel: cerca de 15% abaixo da média de US$ 919 registrada nos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 802 e US$ 1.033.
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-18: 813.8819084899902USD
- 2026-09-19: 767.4480082946777USD
- 2026-09-20: 736.2023440490722USD
- 2026-09-21: 736.2023440490722USD
- 2026-09-22: 726.120945928955USD
- 2026-09-23: 726.0268523193358USD
- 2026-09-24: 726.0033114013671USD
- 2026-09-25: 725.9548983825683USD
- 2026-09-26: 736.4530968627929USD
- 2026-09-27: 727.5117517700195USD
- 2026-09-28: 734.0398725219726USD
- 2026-09-29: 736.7508614501953USD
- 2026-09-30: 752.6067206359862USD
- 2026-10-01: 736.5079556091308USD
- 2026-10-02: 736.7508614501953USD
- 2026-10-03: 736.7508614501953USD
- 2026-10-04: 736.7508614501953USD
- 2026-10-05: 736.5079556091308USD
- 2026-10-06: 736.4530968627929USD
- 2026-10-07: 736.7508614501953USD
- 2026-10-08: 736.4530968627929USD
- 2026-10-09: 736.5079556091308USD
- 2026-10-10: 736.8762728881835USD
- 2026-10-11: 736.7508614501953USD
- 2026-10-12: 736.7508614501953USD
- 2026-10-13: 736.8762728881835USD
- 2026-10-14: 736.5079556091308USD
- 2026-10-15: 736.5079556091308USD
- 2026-10-16: 736.7508614501953USD
- 2026-10-17: 736.8762728881835USD
- 2026-10-18: 752.5579573059082USD
- 2026-10-19: 736.5079556091308USD
- 2026-10-20: 752.6067206359862USD
- 2026-10-21: 736.4530968627929USD
- 2026-10-22: 736.8762728881835USD
- 2026-10-23: 736.8762728881835USD
- 2026-10-24: 736.8762728881835USD
- 2026-10-25: 736.7508614501953USD
- 2026-10-26: 736.8762728881835USD
- 2026-10-27: 736.5079556091308USD
- 2026-10-28: 736.4530968627929USD
- 2026-10-29: 736.8762728881835USD
- 2026-10-30: 736.8762728881835USD
- 2026-10-31: 736.7508614501953USD
- 2026-11-01: 827.3384857238769USD
- 2026-11-02: 823.021319580078USD
- 2026-11-03: 826.6239207763672USD
- 2026-11-04: 929.524916455078USD
- 2026-11-05: 931.6686813598632USD
- 2026-11-06: 926.3323195800781USD
- 2026-11-07: 927.480219580078USD
- 2026-11-08: 927.480219580078USD
- 2026-11-09: 926.3323195800781USD
- 2026-11-10: 932.3833163696288USD
- 2026-11-11: 930.9541164123534USD
- 2026-11-12: 929.524916455078USD
- 2026-11-13: 823.021319580078USD
- 2026-11-14: 825.9093558288573USD
- 2026-11-15: 826.6239207763672USD
- 2026-11-16: 825.9093558288573USD
- 2026-11-17: 821.8734195800781USD
- 2026-11-18: 825.317119580078USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Não é permitida a entrada de menores de 10 anos. Esta propriedade serve principalmente refeições à base de vegetais.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Os hóspedes devem entrar em contato com a propriedade com antecedência para solicitar cadeira de alimentação
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Não é permitida a entrada de menores de 10 anos.
- Acesso à piscina permitido entre 8h e 20h.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando propriedade antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Somente hóspedes registrados podem ter acesso aos quartos.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Serviços
Balcão de turismo
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Aluguel de bicicletas
Armazenamento de bagagem
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Praia (na proximidade)
Piscina externa
Música ao vivo
Pool (Infinity)
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Bar junto à piscina
Café da manhã no quarto
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis