PUNTA ESMERALDA Hotel Boutique
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Sobre este alojamento
Participe nas várias atividades recreativas do local, incluindo uma piscina exterior, ou aprecie soberbas vistas a partir da açoteia. Este hotel de estilo mediterrânico dispõe ainda de Wi-fi grátis e de uma máquina de venda automática.
Comodidades
Participe nas várias atividades recreativas do local, incluindo uma piscina exterior, ou aprecie soberbas vistas a partir da açoteia. Este hotel de estilo mediterrânico dispõe ainda de Wi-fi grátis e de uma máquina de venda automática.
Comodidades para negócios
As principais comodidades incluem registo de saída rápido, uma receção aberta 24 horas e elevador. Há estacionamento grátis no local.
Restaurante
Satisfy your appetite for lunch at the hotel's restaurant, Resto Esmeralda, or stay in and take advantage of the room service (during limited hours).
Quartos
Sinta-se em casa num dos 28 quartos com ar condicionado e um frigorífico. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho estão equipadas com um polibã e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de ventoinhas.
Localização
Com uma estadia PUNTA ESMERALDA Hotel Boutique em Playa del Carmen (Luis Donaldo Colosio), ficará a 5 minutos de carro de Playa Punta Esmeralda e de Gran Coyote Golf. Este hotel está a 2,6 km (1,6 mi) de Playa Mamitas e a 4,9 km (3,1 mi) de Terminal Marítimo de Playa Del Carmen.
O que há nas proximidades
Playa Punta Esmeralda(0.7 milhas)
Playa 88(0.7 milhas)
Igreja de Guadalupe(0.8 milhas)
Playa Avenida Colosio(0.9 milhas)
Plaza 28 de Julio(1.2 milhas)
Praia Coco(1.3 milhas)
Playa Mamitas(1.4 milhas)
Super Chedraui Selecto Avenida 10(1.5 milhas)
Gran Coyote Golf(1.6 milhas)
Calle Quinta Avenida(1.6 milhas)
Playa del Carmen (praia principal)(1.7 milhas)
Mario Villanueva Madrid(1.7 milhas)
Quinta Alegría Shopping Mall(1.9 milhas)
Temazcal Natura(2 milhas)
Calle Corazón(2.1 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(23.9 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(32.8 milhas)
Aeroporto Internacional de Tulum (TQO)(67.1 milhas)
Wi-fi gratuito
Elevador
Pesca
Máquinas de venda automática
Check-in/check-out expresso
24-Hour Front Desk
Localização
CALLE 110 ENTE AVENIDAS 10 Y 15, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Playa Punta Esmeralda (0.7 milhas)
Playa 88 (0.7 milhas)
Igreja de Guadalupe (0.8 milhas)
Playa Avenida Colosio (0.9 milhas)
Plaza 28 de Julio (1.2 milhas)
Praia Coco (1.3 milhas)
Opções de quartos
5
Suite, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Frigorífico
6
Suite, 1 cama king-size, varanda
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
VarandaAr condicionadoWi-Fi (gratuito)Frigorífico
5
Suite, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
VarandaAr condicionadoWi-Fi (gratuito)Frigorífico
7
Suite, 2 camas queen-size, varanda
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Frigorífico
Avaliações dos hóspedes sobre PUNTA ESMERALDA Hotel Boutique
8
Bom
Com base em 443 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Hotel Punta Esmeralda Playa del Carmen, os viajantes destacam os preços baixos, a simpatia da equipe e o fácil acesso à praia Punta Esmeralda, mas também mencionam as instalações básicas, a distância da 5ª Avenida e a manutenção inconsistente dos quartos e áreas comuns.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Hotel Punta Esmeralda Playa del Carmen, os viajantes destacam os preços baixos, a simpatia da equipe e o fácil acesso à praia Punta Esmeralda, mas também mencionam as instalações básicas, a distância da 5ª Avenida e a manutenção inconsistente dos quartos e áreas comuns.
O feedback sobre a localização é misto: alguns não gostam da longa caminhada ou do trajeto de táxi até as lojas e restaurantes e levantam preocupações ocasionais sobre a segurança na área residencial, enquanto outros acharam aceitável. O conforto dos quartos é descrito como espaçoso, mas muito simples, com algumas janelas voltadas para o interior, travesseiros duros ou luzes fortes, ruído perceptível e problemas recorrentes de manutenção, como ar condicionado, abastecimento de água e instalações sanitárias não confiáveis. O café da manhã é repetidamente descrito como mínimo ou indisponível, e a piscina no terraço e o estacionamento são pontos positivos para alguns, mas limitados ou mal conservados para outros. No geral, espere uma estadia econômica e sem luxos, ideal para viajantes focados na praia.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A piscina e o terraço no topo são um destaque para alguns, embora o tamanho, a sombra e a limpeza variem. O estacionamento é limitado ou na rua, e os serviços de bar ou restaurante anunciados costumavam estar indisponíveis.
Avaliações dos hóspedes relacionadas
8
Melony
20 de dez. de 2022
·
A estadia foi de 19.341 noites
Friendly staff, comfortable rooms, and proximity to the beach make this a great stay. Staff really worked with me to find things I needed or figure out how to navigate the area. It's far from 5th, but you can rent bikes from a place nearby and get around pretty easily. Hailing a cab may take some time. The pool and rooftop are nice enough - no umbrellas though, so plan accordingly. Book a deluxe room if you want to access balcony or beach views.
Friendly staff, comfortable rooms, and proximity to the beach make this a great stay. Staff really worked with me to find things I needed or figure out how to navigate the area. It's far from 5th, but you can rent bikes from a place nearby and get around pretty easily. Hailing a cab may take some time. The pool and rooftop are nice enough - no umbrellas though, so plan accordingly. Book a deluxe room if you want to access balcony or beach views.
10
Jaime
27 de mar. de 2025
·
A estadia foi de 3 noites
It was good pool at the nice.
It was good pool at the nice.
2
Dee
1 de jul. de 2025
·
A estadia foi de 5 noites
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
2
Erin
7 de dez. de 2024
·
A estadia foi de 4 noites
Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
4
Francis
27 de mar. de 2023
·
A estadia foi de 13 noites
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
4
Beatriz
4 de dez. de 2024
·
A estadia foi de 3 noites
Our experience staying in this hotel was very complicated. We filtered for a hotel with parking available, but the property has very limited parking space, so we had to park one night on the street. The room was not well kept, with paint fading from the walls and several bathroom issues. The A/C went out on our room one night, which we reported the next morning, but when we got back to the room they had done nothing to fix the issue. The front desk staff did their best, but we ended up 2 out 3 nights without A/C at a beach hotel. Overall, you get what you pay for with this property.
Our experience staying in this hotel was very complicated. We filtered for a hotel with parking available, but the property has very limited parking space, so we had to park one night on the street. The room was not well kept, with paint fading from the walls and several bathroom issues. The A/C went out on our room one night, which we reported the next morning, but when we got back to the room they had done nothing to fix the issue. The front desk staff did their best, but we ended up 2 out 3 nights without A/C at a beach hotel. Overall, you get what you pay for with this property.
10
Hector
26 de mar. de 2025
·
A estadia foi de 2 noites
Excelente estancia, está muy cerca de Playa Punta Esmeralda la cual es una de las más bonitas que tiene Playa del Carmen, pero el hotel si está muy alejado del centro, yo no tuve ningún inconveniente con este tema, atención muy amable en recepción y cuenta con una alberca en el techo, todo bien.
Excelente estancia, está muy cerca de Playa Punta Esmeralda la cual es una de las más bonitas que tiene Playa del Carmen, pero el hotel si está muy alejado del centro, yo no tuve ningún inconveniente con este tema, atención muy amable en recepción y cuenta con una alberca en el techo, todo bien.
10
Stan
24 de jan. de 2022
·
A estadia foi de 1 noite
Nice hotel, pool area on top of the building was very nice, loved looking at the sunrise from the top of the roof
Nice hotel, pool area on top of the building was very nice, loved looking at the sunrise from the top of the roof
6
David
26 de abr. de 2025
·
A estadia foi de 2 noites
A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
2
raul
20 de abr. de 2025
·
A estadia foi de 1 noite
No tiene estacionamiento
No tiene estacionamiento
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
O feedback sobre a limpeza é misto: vários hóspedes relatam roupa de cama manchada ou com sangue, mofo, pragas, odores persistentes e uma piscina suja, enquanto outros encontraram os quartos aceitavelmente limpos. A limpeza e a manutenção parecem inconsistentes.
Avaliações dos hóspedes relacionadas
2
Esmeralda
16 de jan. de 2025
·
A estadia foi de 3 noites
The rooms walls and ceiling are covered in black mold the windows don’t lock can’t keep your valuables and documents in the room without the fear of getting stolen and when I asked about the window they said they’ll check on it later and is all good to leave it and also was blood on the sheet covers with some black residue
The rooms walls and ceiling are covered in black mold the windows don’t lock can’t keep your valuables and documents in the room without the fear of getting stolen and when I asked about the window they said they’ll check on it later and is all good to leave it and also was blood on the sheet covers with some black residue
2
Piel
20 de jan. de 2025
·
A estadia foi de 5 noites
No servía el aire acondicionado, les hice el comentario para que me cambiaran de habitación y según la de siempre ya no tenían.. que si funcionaba el control, pero que pues tal vez no tenía gas... Osea! Te despertaban a las 9 am para el aseo Muy descuidadas las habitaciones Tienen humedad En la parte de arriba donde está la alberca, está sucio, con humedad... Nada como en las fotos.
No servía el aire acondicionado, les hice el comentario para que me cambiaran de habitación y según la de siempre ya no tenían.. que si funcionaba el control, pero que pues tal vez no tenía gas... Osea! Te despertaban a las 9 am para el aseo Muy descuidadas las habitaciones Tienen humedad En la parte de arriba donde está la alberca, está sucio, con humedad... Nada como en las fotos.
10
Cecy
30 de abr. de 2025
·
A estadia foi de 1 noite
Limpio, confortable, muy atentos , hay estacionamiento , bonito el lugar , lo recomendaría
Limpio, confortable, muy atentos , hay estacionamiento , bonito el lugar , lo recomendaría
4
KEVIN SAMUEL
30 de dez. de 2024
·
A estadia foi de 7 noites
Mala atención al cliente, no brindaron la información necesaria en el hotel! No fue buena la limpieza Habitación sin ventilación, paredes en mal estado, ducha en mal estado. Sábanas manchadas y no eran cambiadas día a día.
Mala atención al cliente, no brindaron la información necesaria en el hotel! No fue buena la limpieza Habitación sin ventilación, paredes en mal estado, ducha en mal estado. Sábanas manchadas y no eran cambiadas día a día.
2
Dee
1 de jul. de 2025
·
A estadia foi de 5 noites
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
4
Francis
27 de mar. de 2023
·
A estadia foi de 13 noites
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
4
Beatriz
4 de dez. de 2024
·
A estadia foi de 3 noites
Our experience staying in this hotel was very complicated. We filtered for a hotel with parking available, but the property has very limited parking space, so we had to park one night on the street. The room was not well kept, with paint fading from the walls and several bathroom issues. The A/C went out on our room one night, which we reported the next morning, but when we got back to the room they had done nothing to fix the issue. The front desk staff did their best, but we ended up 2 out 3 nights without A/C at a beach hotel. Overall, you get what you pay for with this property.
Our experience staying in this hotel was very complicated. We filtered for a hotel with parking available, but the property has very limited parking space, so we had to park one night on the street. The room was not well kept, with paint fading from the walls and several bathroom issues. The A/C went out on our room one night, which we reported the next morning, but when we got back to the room they had done nothing to fix the issue. The front desk staff did their best, but we ended up 2 out 3 nights without A/C at a beach hotel. Overall, you get what you pay for with this property.
4
Sue
15 de mar. de 2023
·
A estadia foi de 1 noite
Ants bite in bed, couldn’t sleep. Lol Didn’t do complaint, thought it’s not gonna changed.
Ants bite in bed, couldn’t sleep. Lol Didn’t do complaint, thought it’s not gonna changed.
4
DARIO
21 de fev. de 2025
·
A estadia foi de 2 noites
Scarsissima pulizia della biancheria, TV non funzionante, problemi con l’aria condizionata e con i serramenti. Colazione limitatissima.
Scarsissima pulizia della biancheria, TV non funzionante, problemi con l’aria condizionata e con i serramenti. Colazione limitatissima.
2
Armando Alberto Malvaez De La
29 de jan. de 2023
·
A estadia foi de 7 noites
We decided to stay here because the pictures and reviews were good but it was FAR from it. We got to the hotel and front desk was friendly. We payed $25 for remote controls for the room but that was given back at the end of your stay. We got to the room and I couldn’t believe my eyes! The room was dirty! They didn’t bother to clean the closet mirror which had lots of finger prints! The worst part was the restroom!! The restroom mirror had toothpaste splashed and water marks ALL over it! I wish I was exaggerating but I am not. The table in there is plastic, old and stained. The bed was soo soft too. It was so bad we left the next day and stayed at a different hotel. We didn’t care to loose the money we had payed for (1 week) we had to get out! Do not stay here! I don’t know how people stay there and I don’t know why the hotel staff thinks it is ok and in good condition for people to stay.
We decided to stay here because the pictures and reviews were good but it was FAR from it. We got to the hotel and front desk was friendly. We payed $25 for remote controls for the room but that was given back at the end of your stay. We got to the room and I couldn’t believe my eyes! The room was dirty! They didn’t bother to clean the closet mirror which had lots of finger prints! The worst part was the restroom!! The restroom mirror had toothpaste splashed and water marks ALL over it! I wish I was exaggerating but I am not. The table in there is plastic, old and stained. The bed was soo soft too. It was so bad we left the next day and stayed at a different hotel. We didn’t care to loose the money we had payed for (1 week) we had to get out! Do not stay here! I don’t know how people stay there and I don’t know why the hotel staff thinks it is ok and in good condition for people to stay.
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Quartos
Os quartos são geralmente espaçosos, mas muito simples, com poucos móveis e, em alguns casos, janelas voltadas para o interior ou com pouca privacidade e iluminação. O ruído dos corredores é audível, e o ar condicionado ou as instalações podem ser instáveis.
Avaliações dos hóspedes relacionadas
6
Gerardo
19 de abr. de 2025
·
Sencilla. Cuartos amplios. Estuvimos poco tiempo pero nos funcionó muy bien.
Sencilla. Cuartos amplios. Estuvimos poco tiempo pero nos funcionó muy bien.
8
Yadira
2 de mai. de 2024
·
A estadia foi de 2 noites
Cómodo el hotel solo que las ventanas no tenían cortinas, estaban con papel verde lo cual no se ve para ninguno de los 2 lados pero la luz de la terraza molestaba mucho en la habitación a la hora de dormir
Cómodo el hotel solo que las ventanas no tenían cortinas, estaban con papel verde lo cual no se ve para ninguno de los 2 lados pero la luz de la terraza molestaba mucho en la habitación a la hora de dormir
6
Richard
31 de jan. de 2025
·
A estadia foi de 3 noites
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
6
Oscar Palomo
10 de jan. de 2022
·
A estadia foi de 1 noite
Un foco hacia constante flashes y lastimaba la vista, no había teléfono para poder llamar a recepción y el cortinero estaba sobrepuesto y decayó tres veces
Un foco hacia constante flashes y lastimaba la vista, no había teléfono para poder llamar a recepción y el cortinero estaba sobrepuesto y decayó tres veces
2
Erin
7 de dez. de 2024
·
A estadia foi de 4 noites
Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
4
Martin
26 de mar. de 2025
·
A estadia foi de 2 noites
Got a room on the 1st floor, with no blind except a transparent one! Everyone could see in the room, people on the street and people living in the apartment on the other side of the street! Room also had a humidity smell hidden with lot of perfume to hide it. We did ask to move to another room but we've been told there is no other available. We did ask to cancel and leave but again, not possible so we left. Very bad experience
Got a room on the 1st floor, with no blind except a transparent one! Everyone could see in the room, people on the street and people living in the apartment on the other side of the street! Room also had a humidity smell hidden with lot of perfume to hide it. We did ask to move to another room but we've been told there is no other available. We did ask to cancel and leave but again, not possible so we left. Very bad experience
8
Luis Antonio
4 de mai. de 2025
·
A estadia foi de 1 noite
Las almohadas son muy duras, fue un poco incómodo dormir.
Las almohadas son muy duras, fue un poco incómodo dormir.
6
David
26 de abr. de 2025
·
A estadia foi de 2 noites
A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
8
daniel
7 de jan. de 2022
·
A estadia foi de 17 noites
j ai apprécié la tranquillité le seul moin les portes de chambre sont vide alors on entend tout se qui se passe dans la bâtisse
j ai apprécié la tranquillité le seul moin les portes de chambre sont vide alors on entend tout se qui se passe dans la bâtisse
8
Denis
22 de fev. de 2025
·
A estadia foi de 1 noite
Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
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Serviço
A equipe é frequentemente descrita como simpática e prestativa, mas o serviço é inconsistente, com respostas lentas ou pouco úteis às vezes, problemas com reservas ou atribuição de quartos e dificuldade em obter mudanças de quarto ou extras.
Avaliações dos hóspedes relacionadas
10
Cecy
30 de abr. de 2025
·
A estadia foi de 1 noite
Limpio, confortable, muy atentos , hay estacionamiento , bonito el lugar , lo recomendaría
Limpio, confortable, muy atentos , hay estacionamiento , bonito el lugar , lo recomendaría
8
Jorge
24 de nov. de 2024
·
A estadia foi de 2 noites
Es un hotel cómodo y se paso, en los alrededores no hay muchas opciones para comer y se encuentra a 4.5 km (50 min) caminando de la 5ta avenida. La alberca es cómoda y con una vista agradable. Los cuartos podrían recibir algo de mantenimiento general, así como el aire acondicionado (lo tuve que apagar por alergia). la calidad de atención del persona muy buena. En general, un hotel que vale por lo que se paga.
Es un hotel cómodo y se paso, en los alrededores no hay muchas opciones para comer y se encuentra a 4.5 km (50 min) caminando de la 5ta avenida. La alberca es cómoda y con una vista agradable. Los cuartos podrían recibir algo de mantenimiento general, así como el aire acondicionado (lo tuve que apagar por alergia). la calidad de atención del persona muy buena. En general, un hotel que vale por lo que se paga.
8
Angelita
29 de jul. de 2025
·
A estadia foi de 2 noites
Todo muy bien y el personal muy atento. Limpio todo pero el inconveniente fue dos veces no avía agua en el baño
Todo muy bien y el personal muy atento. Limpio todo pero el inconveniente fue dos veces no avía agua en el baño
2
Dee
1 de jul. de 2025
·
A estadia foi de 5 noites
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
6
Yuri
6 de jul. de 2025
·
A estadia foi de 2 noites
1. A una de las 4 habs que reservé, durante la madrugada, le tocaron la puerta, al abrir era el recepcionista junto a la huésped de al lado a quien se le quedó la llave dentro de su habitación y a mi amiga le pidieron que lo dejara pasar (2 am) para ir a través del balcón de una habitación a la otra. Es absurdo e inaudito ya que se supone que recepción debe tener llaves maestras pero no solo eso, como irrumpen en la privacidad de un huésped para atender a otro a esa hora! 2. Cuando reserve 5 habitaciones, por error cancele una, siendo toda la reserva no reembolsable, no pasó ni 20 minutos y llame al hotel para que me reinstalaran la reserva que había cancelado y no quisieron . Me comuniqué a Expedía, quien hizo varios intentos con el hotel, pero sin éxito. Me parece una falta de empatía total.
1. A una de las 4 habs que reservé, durante la madrugada, le tocaron la puerta, al abrir era el recepcionista junto a la huésped de al lado a quien se le quedó la llave dentro de su habitación y a mi amiga le pidieron que lo dejara pasar (2 am) para ir a través del balcón de una habitación a la otra. Es absurdo e inaudito ya que se supone que recepción debe tener llaves maestras pero no solo eso, como irrumpen en la privacidad de un huésped para atender a otro a esa hora! 2. Cuando reserve 5 habitaciones, por error cancele una, siendo toda la reserva no reembolsable, no pasó ni 20 minutos y llame al hotel para que me reinstalaran la reserva que había cancelado y no quisieron . Me comuniqué a Expedía, quien hizo varios intentos con el hotel, pero sin éxito. Me parece una falta de empatía total.
10
Armando
4 de jul. de 2024
·
A estadia foi de 2 noites
Excelente servicio muy atentos a tus necesidades
Excelente servicio muy atentos a tus necesidades
10
cesar
16 de fev. de 2023
·
A estadia foi de 7 noites
Staff is polite and accommodating, the hotel Is comfy and artsy. Will come back again
Staff is polite and accommodating, the hotel Is comfy and artsy. Will come back again
8
Ana
16 de mar. de 2025
·
A estadia foi de 4 noites
Excelente en relación calidad y precio, no di 5 estrellas porque el ruido se filtra fácilmente, la atención del staff fue excelente Paola, Marcelo, Lara y Dani, el hotel es cómodo.
Excelente en relación calidad y precio, no di 5 estrellas porque el ruido se filtra fácilmente, la atención del staff fue excelente Paola, Marcelo, Lara y Dani, el hotel es cómodo.
8
Mathias
10 de mar. de 2025
·
A estadia foi de 2 noites
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
4
Marisol
11 de ago. de 2025
·
A estadia foi de 1 noite
No son NADA amables, muy poca información, el desayuno incluido súper tardado, mucha lentitud y cero interés por la atención
No son NADA amables, muy poca información, el desayuno incluido súper tardado, mucha lentitud y cero interés por la atención
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Localização
Próximo a praias públicas, mas longe das lojas e restaurantes da 5ª Avenida, com opções limitadas de restaurantes nas proximidades. Alguns hóspedes se sentiram à vontade para caminhar ou usar táxis, enquanto outros não gostaram do ambiente residencial e do ruído ocasional de cães.
Avaliações dos hóspedes relacionadas
8
Jorge
24 de nov. de 2024
·
A estadia foi de 2 noites
Es un hotel cómodo y se paso, en los alrededores no hay muchas opciones para comer y se encuentra a 4.5 km (50 min) caminando de la 5ta avenida. La alberca es cómoda y con una vista agradable. Los cuartos podrían recibir algo de mantenimiento general, así como el aire acondicionado (lo tuve que apagar por alergia). la calidad de atención del persona muy buena. En general, un hotel que vale por lo que se paga.
Es un hotel cómodo y se paso, en los alrededores no hay muchas opciones para comer y se encuentra a 4.5 km (50 min) caminando de la 5ta avenida. La alberca es cómoda y con una vista agradable. Los cuartos podrían recibir algo de mantenimiento general, así como el aire acondicionado (lo tuve que apagar por alergia). la calidad de atención del persona muy buena. En general, un hotel que vale por lo que se paga.
4
Natalie
8 de abr. de 2023
·
The room didn’t look like the pictures I saw in Expedia. The bathroom window was very dirty. Common areas didn’t look clean either. Even though in Expedia it was mentioned that it was located 5 minutes from Quinta Avenida, the front desk employee explained that we had to walk 45 minutes to get to the tourist area of Quinta Avenida. We didn’t feel safe in the hotel location, that is why we didn’t complain or ask to change rooms; I made a reservation in another hotel and left the same day. I wasn’t able to cancel the booking because I had already checked in; but I preferred to spend the following 6 nights in a clean, well lit hotel located in a safe area.
The room didn’t look like the pictures I saw in Expedia. The bathroom window was very dirty. Common areas didn’t look clean either. Even though in Expedia it was mentioned that it was located 5 minutes from Quinta Avenida, the front desk employee explained that we had to walk 45 minutes to get to the tourist area of Quinta Avenida. We didn’t feel safe in the hotel location, that is why we didn’t complain or ask to change rooms; I made a reservation in another hotel and left the same day. I wasn’t able to cancel the booking because I had already checked in; but I preferred to spend the following 6 nights in a clean, well lit hotel located in a safe area.
10
Steve
28 de fev. de 2023
·
A estadia foi de 11 noites
This hotel is located in the nothern part of the city. Contrary to what some have said, this area is safe, even in the evening when it's dark. The LED street lights are so bright, it looks like day time. Police car roam streets on a regular basis. So yes, we did feel safe walking the streets at night. It's a 45 minute walk on fith avenue to "El Centro", but you will find plenty of businesses on the way within 10 to 15 minutes of walking. Two public beaches are within walking distance. On 30th Avenue, you will be able to dine for less than 100 $ (Pesos). This is where locals do their shopping. We enjoyed our 11 night stay at this hotel. Remember, it's a 3 star proprety, bring your own coffee machine. There is a fridge.
This hotel is located in the nothern part of the city. Contrary to what some have said, this area is safe, even in the evening when it's dark. The LED street lights are so bright, it looks like day time. Police car roam streets on a regular basis. So yes, we did feel safe walking the streets at night. It's a 45 minute walk on fith avenue to "El Centro", but you will find plenty of businesses on the way within 10 to 15 minutes of walking. Two public beaches are within walking distance. On 30th Avenue, you will be able to dine for less than 100 $ (Pesos). This is where locals do their shopping. We enjoyed our 11 night stay at this hotel. Remember, it's a 3 star proprety, bring your own coffee machine. There is a fridge.
6
Nancy
15 de mar. de 2025
·
A estadia foi de 11 noites
Far from 5ta but close to beaches ⛱️
Far from 5ta but close to beaches ⛱️
10
Francisco Javier
10 de jan. de 2025
·
A estadia foi de 2 noites
Excelente ubicacion a la playa publica Punta esmeralda, existen tiendas enfrente para comprar a precios muy economicos agua, botanas, insumos de limpieza
Excelente ubicacion a la playa publica Punta esmeralda, existen tiendas enfrente para comprar a precios muy economicos agua, botanas, insumos de limpieza
10
Christian Lara
20 de jul. de 2025
·
A estadia foi de 4 noites
Este hotel es perfecto si planeas salir a explorar , ofrecen desayuno y la playa queda a 5 minutos caminando. Muy satisfecho con mi vacation 🙌
Este hotel es perfecto si planeas salir a explorar , ofrecen desayuno y la playa queda a 5 minutos caminando. Muy satisfecho con mi vacation 🙌
6
JUAN
17 de abr. de 2025
·
A estadia foi de 1 noite
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
6
mike
16 de fev. de 2023
·
A estadia foi de 3 noites
The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
10
Hector
26 de mar. de 2025
·
A estadia foi de 2 noites
Excelente estancia, está muy cerca de Playa Punta Esmeralda la cual es una de las más bonitas que tiene Playa del Carmen, pero el hotel si está muy alejado del centro, yo no tuve ningún inconveniente con este tema, atención muy amable en recepción y cuenta con una alberca en el techo, todo bien.
Excelente estancia, está muy cerca de Playa Punta Esmeralda la cual es una de las más bonitas que tiene Playa del Carmen, pero el hotel si está muy alejado del centro, yo no tuve ningún inconveniente con este tema, atención muy amable en recepción y cuenta con una alberca en el techo, todo bien.
8
Mathias
10 de mar. de 2025
·
A estadia foi de 2 noites
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
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Restaurante
O café da manhã é muito limitado (geralmente frutas ou torradas) e às vezes indisponível ou mal montado. O café ou bar/restaurante no local costuma estar fechado, portanto as opções de comida na propriedade são mínimas.
Avaliações dos hóspedes relacionadas
8
Alejandro Hernandez
6 de dez. de 2024
·
A estadia foi de 3 noites
El personal muy bien pero el desayuno estuvo muy mal únicamente es pan blanco de caja una tostadora y café
El personal muy bien pero el desayuno estuvo muy mal únicamente es pan blanco de caja una tostadora y café
6
Carol Ellen
24 de jan. de 2025
·
A estadia foi de 1 noite
Prepararon el desayuno bajo la lluvia en el techo. No había ningún cobertor donde ponían la comida. La comida estaba húmeda e imposible de disfrutar. Me fui sin desayunar ni tomar café.
Prepararon el desayuno bajo la lluvia en el techo. No había ningún cobertor donde ponían la comida. La comida estaba húmeda e imposible de disfrutar. Me fui sin desayunar ni tomar café.
6
Richard
31 de jan. de 2025
·
A estadia foi de 3 noites
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
4
Frederic
23 de mar. de 2025
·
A estadia foi de 1 noite
Hotel bien pour le prix sauf le petit dejeuner (horible) tres bruyant
Hotel bien pour le prix sauf le petit dejeuner (horible) tres bruyant
4
Hannah Natalja
11 de abr. de 2023
·
A estadia foi de 10 noites
We didn't like the location of the hotel as there is really nothing around (no restaurants, no café or shopping) and we didn't feel quite safe in the neighborhood. At night it was quite noisy with a lot of dog barking so we and our toddler had poor sleep. Unfortunately they had closed their restaurant without any notice which we were planning on using and the bar and events that they praise on their website don't exist at all. The staff was friendly though! Most terrible customer service we've ever experienced though was through expedia!
We didn't like the location of the hotel as there is really nothing around (no restaurants, no café or shopping) and we didn't feel quite safe in the neighborhood. At night it was quite noisy with a lot of dog barking so we and our toddler had poor sleep. Unfortunately they had closed their restaurant without any notice which we were planning on using and the bar and events that they praise on their website don't exist at all. The staff was friendly though! Most terrible customer service we've ever experienced though was through expedia!
4
Francis
27 de mar. de 2023
·
A estadia foi de 13 noites
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
6
JUAN
17 de abr. de 2025
·
A estadia foi de 1 noite
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
6
mike
16 de fev. de 2023
·
A estadia foi de 3 noites
The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
4
DARIO
21 de fev. de 2025
·
A estadia foi de 2 noites
Scarsissima pulizia della biancheria, TV non funzionante, problemi con l’aria condizionata e con i serramenti. Colazione limitatissima.
Scarsissima pulizia della biancheria, TV non funzionante, problemi con l’aria condizionata e con i serramenti. Colazione limitatissima.
8
Denis
22 de fev. de 2025
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A estadia foi de 1 noite
Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
aldo josue
4 de mar. de 2023
·
A estadia foi de 2 noites
ESTA RETIRADO A PIE DE LA COMIDA Y BARES
ESTA RETIRADO A PIE DE LA COMIDA Y BARES
10
Luis Alberto Castro
9 de fev. de 2023
·
A estadia foi de 1 noite
It was a good experience hope have best better deals next time
It was a good experience hope have best better deals next time
6
Mariella
6 de fev. de 2023
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A estadia foi de 5 noites
No me gusto la zona lejos del centro y muy feo los alrededores.
No me gusto la zona lejos del centro y muy feo los alrededores.
2
Armando Alberto Malvaez De La
29 de jan. de 2023
·
A estadia foi de 7 noites
We decided to stay here because the pictures and reviews were good but it was FAR from it. We got to the hotel and front desk was friendly. We payed $25 for remote controls for the room but that was given back at the end of your stay. We got to the room and I couldn’t believe my eyes! The room was dirty! They didn’t bother to clean the closet mirror which had lots of finger prints! The worst part was the restroom!! The restroom mirror had toothpaste splashed and water marks ALL over it! I wish I was exaggerating but I am not. The table in there is plastic, old and stained. The bed was soo soft too. It was so bad we left the next day and stayed at a different hotel. We didn’t care to loose the money we had payed for (1 week) we had to get out! Do not stay here! I don’t know how people stay there and I don’t know why the hotel staff thinks it is ok and in good condition for people to stay.
We decided to stay here because the pictures and reviews were good but it was FAR from it. We got to the hotel and front desk was friendly. We payed $25 for remote controls for the room but that was given back at the end of your stay. We got to the room and I couldn’t believe my eyes! The room was dirty! They didn’t bother to clean the closet mirror which had lots of finger prints! The worst part was the restroom!! The restroom mirror had toothpaste splashed and water marks ALL over it! I wish I was exaggerating but I am not. The table in there is plastic, old and stained. The bed was soo soft too. It was so bad we left the next day and stayed at a different hotel. We didn’t care to loose the money we had payed for (1 week) we had to get out! Do not stay here! I don’t know how people stay there and I don’t know why the hotel staff thinks it is ok and in good condition for people to stay.
10
Paul
24 de jan. de 2023
·
Fabulous little hotel!
Fabulous little hotel!
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-03: 72.9936224950409USD
- 2026-11-04: 71.68743592603684USD
- 2026-11-05: 71.68743592603684USD
- 2026-11-06: 72.7507292035675USD
- 2026-11-07: 72.7563766871643USD
- 2026-11-08: 70.29931363946915USD
- 2026-11-09: 70.29931363946915USD
- 2026-11-10: 70.29931363946915USD
- 2026-11-11: 74.34522495986938USD
- 2026-11-12: 74.0116200359726USD
- 2026-11-13: 72.79495638134003USD
- 2026-11-14: 70.41970030918121USD
- 2026-11-15: 70.17321082374573USD
- 2026-11-16: 74.0116200359726USD
- 2026-11-17: 72.77406584171295USD
- 2026-11-18: 72.7563766871643USD
- 2026-11-19: 74.65152799118042USD
- 2026-11-20: 74.0116200359726USD
- 2026-11-21: 72.7563766871643USD
- 2026-11-22: 74.34522495986938USD
- 2026-11-23: 74.34522495986938USD
- 2026-11-24: 74.34522495986938USD
- 2026-11-25: 74.34522495986938USD
- 2026-11-26: 74.65152799118042USD
- 2026-11-27: 74.44073437850952USD
- 2026-11-28: 74.34522495986938USD
- 2026-11-29: 74.34522495986938USD
- 2026-11-30: 74.65152799118042USD
- 2026-12-01: 73.00547534435272USD
- 2026-12-02: 74.34522495986938USD
- 2026-12-03: 74.0116200359726USD
- 2026-12-04: NO DATA
- 2026-12-05: 74.65152799118042USD
- 2026-12-06: 75.08150919670105USD
- 2026-12-07: 74.34522495986938USD
- 2026-12-08: 74.34522495986938USD
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: 78.76984811912537USD
- 2026-12-12: 74.65152799118042USD
- 2026-12-13: 74.65152799118042USD
- 2026-12-14: 75.1096779522705USD
- 2026-12-15: 74.44073437850952USD
- 2026-12-16: 79.80215319068908USD
- 2026-12-17: 76.46085985980987USD
- 2026-12-18: NO DATA
- 2026-12-19: 79.80215319068908USD
- 2026-12-20: 74.44073437850952USD
- 2026-12-21: 74.44073437850952USD
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: 74.65152799118042USD
- 2026-12-26: 74.44073437850952USD
- 2026-12-27: 73.96853437084198USD
- 2026-12-28: NO DATA
- 2026-12-29: 75.08150919670105USD
- 2026-12-30: 74.65152799118042USD
- 2026-12-31: 68.29445267120362USD
- 2027-01-01: 57.06238024932861USD
- 2027-01-02: 68.5784661661911USD
- 2027-01-03: NO DATA
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Os clientes deverão contactar este alojamento antecipadamente para reservar estacionamento no local
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- No local existe água quente limitada.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Não é necessário automóvel para aceder ao alojamento.
- Taxa de check-in antecipado: 10 USD (sujeito a disponibilidade)
- Taxa de check-out tardio: 10 USD (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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