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Hotel Plaza Palenque

From

65 USD

a notte

Hotel Plaza Palenque - Image 1

Hotel Plaza Palenque - Camera

Hotel Plaza Palenque - Camera

Hotel Plaza Palenque - Piscina

Hotel Plaza Palenque - Ristorante

Seleziona le date per controllare prezzi e disponibilità

From

65 USD

a notte

Informazioni su questa struttura

Fatti coccolare con massaggi e scopri i servizi ricreativi, tra cui una piscina all'aperto. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e una sala giochi/videogiochi. Gli ospiti potranno raggiungere le vicine attr...

Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni

Posizione

KM 27 Carretera Catazaja-Palenque, Palenque, Chiapas, Messico

El Panchán (0.8 miglia)

Museo del Tessile (1.2 miglia)

Parco Nazionale di Palenque (4.2 miglia)

Città preispanica e parco nazionale di Palenque (5.3 miglia)

Museo de Sitio de Palenque (5.4 miglia)

Cascadas Roberto Barrios (19.6 miglia)

Altre informazioni sulla posizione

Opzioni camera

4

Doppia Superior, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

218 ft²

Balcone

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

1

Camera Comfort, balcone

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

Balcone

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

4

Doppia Luxury, 2 letti matrimoniali, balcone

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 2

218 ft²

Balcone

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

1

Camera Luxury, 1 letto matrimoniale, balcone

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

Balcone

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

1

Doppia Comfort, balcone

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Balcone

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

6

Doppia Standard, 2 letti matrimoniali (2 double beds)

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 2

215 ft²

Balcone

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

Recensioni degli ospiti su Hotel Plaza Palenque

7.5

Buono

Sulla base di 267 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

3%

In coppia

34%

Famiglia

39%

Gruppo

17%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'Hotel Plaza Palenque, molti ospiti sottolineano la cordialità del personale, gli ambienti generalmente puliti e la posizione comoda vicino alla via principale, al Tren Maya e ai negozi, mentre alcuni fanno notare camere datate, letti rigidi o piccoli, rumore in alcune zone e una connessione Wi-Fi instabile.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'Hotel Plaza Palenque, molti ospiti sottolineano la cordialità del personale, gli ambienti generalmente puliti e la posizione comoda vicino alla via principale, al Tren Maya e ai negozi, mentre alcuni fanno notare camere datate, letti rigidi o piccoli, rumore in alcune zone e una connessione Wi-Fi instabile.

La piscina è spesso elogiata ed è presente un parcheggio in loco e un buon accesso per persone con mobilità ridotta, anche se alcuni ritengono che i servizi siano essenziali. Una recensione ha trovato la piscina molto bassa. Molte recensioni segnalano problemi con l'acqua calda o la pressione della doccia e occasionali mancanze nella manutenzione. Il feedback sui ristoranti è contrastante: molti si sono trovati bene con il cibo del ristorante, mentre altri hanno criticato il servizio o i pasti, e un ospite ha riferito di essersi ammalato. Ideale per soggiorni brevi e senza pretese, piuttosto che per vacanze all'insegna del lusso e dei servizi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Gli ospiti apprezzano spesso la piscina; uno ha notato che è molto bassa. È disponibile un parcheggio e l'accessibilità per gli utenti su sedia a rotelle è buona, ma alcuni ritengono che i servizi siano essenziali.

Recensioni degli ospiti correlate

10

Manuel

13 ago 2023

·

Soggiorno di 2 notti

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

10

Emmanuel

9 set 2025

·

Soggiorno di 2 notti

Las habitaciones muy frescas, limpias, la alberca muy buena

Las habitaciones muy frescas, limpias, la alberca muy buena

10

Christopher

28 dic 2021

·

Soggiorno di 1 notte

Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center

Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center

10

Nadia

8 giu 2024

·

Soggiorno di 3 notti

Fue muy agradable este hotel, nos trataron muy bien todos, siempre amables y con una gran sonrisa. Las instalaciones están bien y mi único pero es el olor del aire, aunque realmente no afectó en el viaje, sería deseable que tengan mantenimiento.

Fue muy agradable este hotel, nos trataron muy bien todos, siempre amables y con una gran sonrisa. Las instalaciones están bien y mi único pero es el olor del aire, aunque realmente no afectó en el viaje, sería deseable que tengan mantenimiento.

10

ANTONIO

29 lug 2023

·

Soggiorno di 1 notte

Buena opción a un precio accesible, la piscina muy linda.

Buena opción a un precio accesible, la piscina muy linda.

8

OTNIEL

24 lug 2024

·

Soggiorno di 4 notti

Es un buen hotel con buenas instalaciones

Es un buen hotel con buenas instalaciones

8

Victor

23 dic 2024

·

Soggiorno di 2 notti

Muy bonito lugar, agradable con todos los servicios, personal muy amable, la alberca muy limpia, está cerca del centro, a pocos metros está el Chedraui, bancos. Lo único es que los colchones si están un poco duros.

Muy bonito lugar, agradable con todos los servicios, personal muy amable, la alberca muy limpia, está cerca del centro, a pocos metros está el Chedraui, bancos. Lo único es que los colchones si están un poco duros.

4

marc

28 apr 2025

·

Soggiorno di 3 notti

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

6

Gisela Morales

11 dic 2023

·

Soggiorno di 1 notte

El hotel es bonito pero las habitaciones no son muy comodas. Son pequeñas y las camas son muy chicas e incomodas. La tarifa muy alta para la comodidad que ofrecen. La alberca esta bonita.

El hotel es bonito pero las habitaciones no son muy comodas. Son pequeñas y las camas son muy chicas e incomodas. La tarifa muy alta para la comodidad que ofrecen. La alberca esta bonita.

6

Klaus

26 feb 2024

·

Soggiorno di 3 notti

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Molte recensioni descrivono l'hotel come pulito. Tuttavia, alcuni segnalano problemi di manutenzione o igienici come problemi con l'acqua calda/doccia, occasionali mancanze nella cura della piscina e preoccupazioni isolate per la biancheria o le zanzare.

Recensioni degli ospiti correlate

10

Adriana

7 lug 2025

·

Soggiorno di 2 notti

UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL

UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL

10

Emmanuel

9 set 2025

·

Soggiorno di 2 notti

Las habitaciones muy frescas, limpias, la alberca muy buena

Las habitaciones muy frescas, limpias, la alberca muy buena

4

ERK

19 dic 2022

·

Soggiorno di 1 notte

Me Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos

Me Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos

4

CARLOS ENRIQUE FERRIÑO

21 mar 2025

·

Soggiorno di 3 notti

Muy mala la funcion de regadera, la presion de agua terrible

Muy mala la funcion de regadera, la presion de agua terrible

8

Joan Manuel

20 nov 2024

·

Soggiorno di 2 notti

Los puntos malos es que el wifi fallaba mucho; el agua caliente no se podía adecuar correctamente. Todo lo demás excelente.

Los puntos malos es que el wifi fallaba mucho; el agua caliente no se podía adecuar correctamente. Todo lo demás excelente.

8

Adan

20 nov 2025

·

Soggiorno di 2 notti

Muy tranquilo y limpio.

Muy tranquilo y limpio.

8

Veronica

21 mar 2023

·

Soggiorno di 1 notte

Tiene que mejorar la limpieza de las colchas y en la regadera no salía agua caliente.

Tiene que mejorar la limpieza de las colchas y en la regadera no salía agua caliente.

10

Roxana Elena

23 nov 2025

·

Soggiorno di 2 notti

Clean room and staff

Clean room and staff

6

Klaus

26 feb 2024

·

Soggiorno di 3 notti

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

10

Jesus

9 mag 2025

·

Soggiorno di 1 notte

Clean and quiet

Clean and quiet

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Camere

Le camere tendono ad essere datate, con letti rigidi o piccoli e un po' di rumore segnalato; altri le hanno trovate confortevoli o spaziose. L'affidabilità della connessione Wi-Fi è spesso criticata.

Recensioni degli ospiti correlate

10

Manuel

13 ago 2023

·

Soggiorno di 2 notti

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

10

Emmanuel

9 set 2025

·

Soggiorno di 2 notti

Las habitaciones muy frescas, limpias, la alberca muy buena

Las habitaciones muy frescas, limpias, la alberca muy buena

8

Felipe Alvaro

25 feb 2024

·

Soggiorno di 3 notti

El personal es muy amable, si requiere ser renovado en su mobiliario pues ya esta maltratado

El personal es muy amable, si requiere ser renovado en su mobiliario pues ya esta maltratado

8

Francisco

3 ago 2024

·

Soggiorno di 1 notte

Very old and need update . Bathroom and beds very old

Very old and need update . Bathroom and beds very old

4

Reinaldo

15 set 2025

·

Soggiorno di 1 notte

Buena ubicación Mucho ruido.

Buena ubicación Mucho ruido.

4

marc

28 apr 2025

·

Soggiorno di 3 notti

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

6

Alfredo

3 gen 2024

·

Soggiorno di 1 notte

regular, cumple pero tod esta viejo, tiene poco personal... la tv fatal, pocas toayas...

regular, cumple pero tod esta viejo, tiene poco personal... la tv fatal, pocas toayas...

6

Gisela Morales

11 dic 2023

·

Soggiorno di 1 notte

El hotel es bonito pero las habitaciones no son muy comodas. Son pequeñas y las camas son muy chicas e incomodas. La tarifa muy alta para la comodidad que ofrecen. La alberca esta bonita.

El hotel es bonito pero las habitaciones no son muy comodas. Son pequeñas y las camas son muy chicas e incomodas. La tarifa muy alta para la comodidad que ofrecen. La alberca esta bonita.

6

Klaus

26 feb 2024

·

Soggiorno di 3 notti

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

8

Martha Alejandra

21 mar 2023

·

Soggiorno di 2 notti

El hotel esta agradable; limpio; el cuarto con lo indispensable; las camas pequeñas pero comodas

El hotel esta agradable; limpio; el cuarto con lo indispensable; las camas pequeñas pero comodas

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Servizio

Il servizio è ampiamente elogiato per la sua cordialità e disponibilità. Sono sorti alcuni problemi, tra cui un errore al check-in e un'occasionale mancanza di risposta.

Recensioni degli ospiti correlate

10

Adriana

7 lug 2025

·

Soggiorno di 2 notti

UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL

UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL

10

María José

15 ago 2025

·

Soggiorno di 1 notte

Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica

Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica

10

Ricardo

17 ago 2025

·

Soggiorno di 1 notte

Excelente servicio

Excelente servicio

10

Gilberto

16 apr 2025

·

Soggiorno di 1 notte

Muy buena atencion

Muy buena atencion

10

Erika

19 mag 2025

·

Soggiorno di 2 notti

Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.

Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.

8

Carmencita

21 apr 2025

·

Soggiorno di 2 notti

Nice place staff very helpful.

Nice place staff very helpful.

8

SERGIO

21 mar 2025

·

Soggiorno di 1 notte

Se reservaron 2 habitaciones, una de ellas el check in se realizó a las 22:00 hrs, esa habitación cuando se hizo el chech in, no había llave de la habitación, el resultado fué que se había entregada la habitación a otra reserva, hubo que esperar una hora para que habilitaran otra habitación, al cuestionar al recepcionista se mostró con cierta altanería.

Se reservaron 2 habitaciones, una de ellas el check in se realizó a las 22:00 hrs, esa habitación cuando se hizo el chech in, no había llave de la habitación, el resultado fué que se había entregada la habitación a otra reserva, hubo que esperar una hora para que habilitaran otra habitación, al cuestionar al recepcionista se mostró con cierta altanería.

10

Juan Antonio Vazquez

27 ago 2025

·

Soggiorno di 1 notte

Buen servicio y atención

Buen servicio y atención

10

Julio César

12 lug 2025

·

Soggiorno di 3 notti

Muy buen servicio del personal

Muy buen servicio del personal

6

Klaus

26 feb 2024

·

Soggiorno di 3 notti

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

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Posizione

Generalmente comodo sulla via principale o nelle vicinanze, con accesso al Tren Maya, ai negozi e al centro. Alcuni ospiti lo hanno trovato un po' lontano da ristoranti e dalla zona turistica.

Recensioni degli ospiti correlate

10

Manuel

13 ago 2023

·

Soggiorno di 2 notti

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

10

Christopher

28 dic 2021

·

Soggiorno di 1 notte

Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center

Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center

10

Erika

19 mag 2025

·

Soggiorno di 2 notti

Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.

Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.

8

EVERARDO

14 nov 2024

·

Soggiorno di 3 notti

Buen lugar cerca del TREN MAYA

Buen lugar cerca del TREN MAYA

4

Reinaldo

15 set 2025

·

Soggiorno di 1 notte

Buena ubicación Mucho ruido.

Buena ubicación Mucho ruido.

8

Victor

23 dic 2024

·

Soggiorno di 2 notti

Muy bonito lugar, agradable con todos los servicios, personal muy amable, la alberca muy limpia, está cerca del centro, a pocos metros está el Chedraui, bancos. Lo único es que los colchones si están un poco duros.

Muy bonito lugar, agradable con todos los servicios, personal muy amable, la alberca muy limpia, está cerca del centro, a pocos metros está el Chedraui, bancos. Lo único es que los colchones si están un poco duros.

10

Gilberto

15 giu 2025

·

Soggiorno di 1 notte

Excelente hotel y cerca del tren maya

Excelente hotel y cerca del tren maya

8

Maria

1 apr 2025

·

Soggiorno di 2 notti

Staff was nice Room was clean Easy walk to super market Maria 3-30-25

Staff was nice Room was clean Easy walk to super market Maria 3-30-25

10

Julio César

14 lug 2025

·

Soggiorno di 1 notte

Muy segura y tranquila

Muy segura y tranquila

6

Klaus

26 feb 2024

·

Soggiorno di 3 notti

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

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Ristorazione

Le opinioni sono contrastanti: molti si sono trovati bene al ristorante in loco, mentre altri non hanno apprezzato il cibo o il servizio, e un ospite ha riferito di essersi ammalato. Alcuni hanno notato opzioni limitate o restrizioni sugli alimenti e sulle bevande portati da fuori.

Recensioni degli ospiti correlate

10

Manuel

13 ago 2023

·

Soggiorno di 2 notti

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

10

María José

15 ago 2025

·

Soggiorno di 1 notte

Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica

Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica

2

PEDRO

30 ott 2023

·

Soggiorno di 5 notti

Beds and pillows are hard as rocks, the shower head as old as a dinosaur it shoots everywhere except down, made a mess in the shower room. They don’t allow outside food or drinks not even coffee. I reserved for several days but had to leave early they gave me hell and wanted to charge for the entire reservation. I could never turned TV on, I asked to send someone to fix it but never did. The property is nice though, but would never stay there again, ever.

Beds and pillows are hard as rocks, the shower head as old as a dinosaur it shoots everywhere except down, made a mess in the shower room. They don’t allow outside food or drinks not even coffee. I reserved for several days but had to leave early they gave me hell and wanted to charge for the entire reservation. I could never turned TV on, I asked to send someone to fix it but never did. The property is nice though, but would never stay there again, ever.

4

ERK

19 dic 2022

·

Soggiorno di 1 notte

Me Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos

Me Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos

2

Mario

21 ago 2025

·

Soggiorno di 1 notte

Closer to a cautionary tale than a hotel stay The pictures online must have been taken in an alternate universe, because what we walked into was more ‘roadside motel’ than the promised tropical escape. We booked it hoping for convenience near the new Tren Maya station—but there was nothing convenient about it, unless you count the quick access to a pharmacy the next morning after the food gave me 24 hours of Montezuma’s Revenge. The staff tried, and that’s the only star I can give. But if you’re picturing a charming Palenque stay to start your adventure—think again. Unless your adventure includes testing your digestive system’s resilience

Closer to a cautionary tale than a hotel stay The pictures online must have been taken in an alternate universe, because what we walked into was more ‘roadside motel’ than the promised tropical escape. We booked it hoping for convenience near the new Tren Maya station—but there was nothing convenient about it, unless you count the quick access to a pharmacy the next morning after the food gave me 24 hours of Montezuma’s Revenge. The staff tried, and that’s the only star I can give. But if you’re picturing a charming Palenque stay to start your adventure—think again. Unless your adventure includes testing your digestive system’s resilience

10

LUIS ELIEZER

3 mag 2025

·

Soggiorno di 3 notti

La comida del restaurante en el hotel es bastante buena

La comida del restaurante en el hotel es bastante buena

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10

JAVIER

11 giu 2026

·

Soggiorno di 4 notti

Limpieza

Limpieza

4

MADELEINE SASTRÉ

4 mag 2026

·

Soggiorno di 1 notte

La noche nos costó 1,548 y la verdad no lo vale, según es un hotel de 4.5 y la verdad tampoco lo vale sino sería de 2, porq las condiciones del hotel son malas, requiere una remodelación y las camas están duras y viejas, condiciones pésimas del hotel, lo único bueno es el personal q son atentos y amables para ellos todo bien.

La noche nos costó 1,548 y la verdad no lo vale, según es un hotel de 4.5 y la verdad tampoco lo vale sino sería de 2, porq las condiciones del hotel son malas, requiere una remodelación y las camas están duras y viejas, condiciones pésimas del hotel, lo único bueno es el personal q son atentos y amables para ellos todo bien.

2

Daniel

15 mar 2026

·

Soggiorno di 1 notte

Las habitaciones huelen mal y son muy viejas, los de la recepción tardaron más 20 minutos para asignar la habitación y para facturar me dicen que es con Expedia y no con ellos, todo muy mal con ese hotel

Las habitaciones huelen mal y son muy viejas, los de la recepción tardaron más 20 minutos para asignar la habitación y para facturar me dicen que es con Expedia y no con ellos, todo muy mal con ese hotel

10

Angie

30 dic 2025

·

Soggiorno di 1 notte

Muy buen servicio, muchas gracias!

Muy buen servicio, muchas gracias!

10

Roxana Elena

23 nov 2025

·

Soggiorno di 2 notti

Clean room and staff

Clean room and staff

Politiche della struttura

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Check-in

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Dalle 15:00 alle 18:00

Prima delle 12:00

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Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $54	19 $54
20 $54	21 $54	22 $54	23 $54	24 $54	25 $54	26 $54
27 $54	28 $54	29 $54	30 $54

ottobre 2026

Più economico

Più costoso

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