Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included. The specific serving hours are not mentioned.

Does the property allow pets?

Pets are allowed with a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 00:00. Early or late check-in/check-out may be available for a fee, subject to availability.

Where is the property located in relation to key landmarks?

The hotel is located within a 5-minute drive of Scott Safety Centre and Allan & Jean Millar Centre. It is 0.9 mi (1.4 km) from Rotary Park Outdoor Waterpark and 1.4 mi (2.3 km) from Athabasca River.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Holiday Inn Express & Suites Whitecourt by IHG

What guests think

Across reviews of Holiday Inn Express & Suites Whitecourt by IHG, travellers repeatedly praise friendly, accommodating staff, clean, quiet rooms, comfortable beds, and a convenient location with easy parking, making it a reliable choice for stopover stays.

Common drawbacks include occasional hallway noise during team or family stays, a basic fitness room and hot tub issues, and minor maintenance glitches like finicky locks or loud showers. Breakfast is generally well liked for variety and hot options, though a few guests found items running low near the end of service. Expect a clean, comfortable stay with strong basics and a few manageable trade offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several guests highlight ample and convenient parking. The fitness room is described as basic, and a couple of reviews mention hot tub outages and an occasional elevator issue.

Related guest reviews

10

Amanda

2 Nov 2025

·

Stayed 1 night

Front desk staff were extremely friendly, room was clean all amenities full

10

Jason

21 Feb 2023

·

Stayed 1 night

Easy to find and park in well-lit parking lot. Check-in was easy and room was comfortable. Fitness area was the only downfall - it's just okay but that's typical of these hotel chains.

10

Gregory

16 Jun 2024

·

Stayed 2 nights

To start, the greetings from the staff were very warm and friendly! The 2 Amandas and Krista were a delight! The facility was very nice including the laundry area.

10

Jaana

5 May 2023

·

Stayed 2 nights

Loved our stay...need a pool and a working hot tub and something for teens to do. Otherwise friendly staff and place was clean but well used.

10

Karey Ann

5 Apr 2025

·

Stayed 2 nights

I am never disappointed when I stay here. Fast and easy check in and out process. The staff are always friendly and helpful. The rooms are all very well appointed and super clean. I find this hotel quieter than others I have stayed in. You can not hear foot steps in the hall or doors banging closed all night long. The breakfast they offer in the morning is always hot and just what you need to get the day started. Ample parking right at the front door and close to many amenities in town.

6

Barry

8 Sept 2023

·

Stayed 1 night

The ad said there was a hot tub available and I was told it was out of order - False advertising

10

Travis

17 Oct 2024

·

Gym needs improvement

8

Dennis and Marion

21 Aug 2025

·

Stayed 1 night

Reservation desk was great. Elevator broke good breakie

8

Binyou

2 Sept 2025

·

Stayed 1 night

Everything about this hotel was excellent – the rooms, the staff, and the amenities. The price was very reasonable for the quality of the stay. I am fully satisfied and would definitely come back.

10

Karey Ann

26 Apr 2025

·

Stayed 2 nights

This is the second time I have stayed here in 3 weeks. The ladies at the front desk are wonderful and even remembered me from the last time. The hotel its self is clean and quiet. Lots of free parking. Free breakfast from 6-10. Coffee maker, tea, iron and iron board in room as well as hair drier. Beds are comfortable and clean. Centrally located so it’s easy to get around.

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AI-generated summary based on recent guest reviews

Cleanliness

Clean rooms and well kept common areas are praised throughout the reviews. Minor wear and maintenance issues appear occasionally, such as loud showers or appliances/locks needing attention.

Related guest reviews

8

Colleena

21 May 2024

·

Stayed 3 nights

The hotel staff were absolutely wonderful! Kind and helpful. Our rooms were clean, and I loved the breakfast variety. We did have issues with my coworker's door lock and had to get a new key card every time he needed to enter his room, but the staff were very good about it.

4

Shirley

24 Nov 2025

·

Stayed 2 nights

Staff are pleasant. The mini fridge froze the veggies I brought for my lunch which was very sad.

10

Tom

28 Oct 2025

·

Stayed 1 night

Room was clean and quiet. Staff were friendly and helpful.

10

Michelle

16 Nov 2025

·

Stayed 1 night

Friendly staff, clean room. Quiet hotel. Good selection for breakfast.

10

sheryl

9 Dec 2024

·

Stayed 1 night

The shower was loud when you turn the shower on.

10

Gord

9 Feb 2026

·

Stayed 1 night

Room was very clean and staff was very helpful and ciuteous

8

Colleena

11 May 2025

·

Stayed 2 nights

Wonderful customer service from staff, rooms were clean! A little worn but still very comfortable stay!

8

Don

2 Oct 2025

·

Stayed 2 nights

Clean room friendly staff

10

Wendy

1 Sept 2025

·

Stayed 2 nights

Breakfast was great - the staff member who worked the breakfast area should be commended for her patience and outstanding customer service - every staff member that I talked to were polite and I would highly recommend staying there when I go to Whitecourt again! Hotel was clean and well kept.

10

Karey Ann

26 Apr 2025

·

Stayed 2 nights

This is the second time I have stayed here in 3 weeks. The ladies at the front desk are wonderful and even remembered me from the last time. The hotel its self is clean and quiet. Lots of free parking. Free breakfast from 6-10. Coffee maker, tea, iron and iron board in room as well as hair drier. Beds are comfortable and clean. Centrally located so it’s easy to get around.

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AI-generated summary based on recent guest reviews

Rooms

Guests consistently report comfortable beds and generally quiet rooms, leading to restful sleep. A few mention basic styling and occasional hallway noise during team or family stays.

Related guest reviews

10

Sonya

9 Jun 2025

·

Stayed 1 night

Amazing beds and soft sheets

10

Tammy

28 Jul 2025

·

Stayed 1 night

A meadow on one side. Great sleep. Comfy bed.

10

Sandra

27 Nov 2025

·

Stayed 2 nights

Excellent service, friendly staff and comfortable rooms. Highly recommend.

10

Michelle

16 Nov 2025

·

Stayed 1 night

Friendly staff, clean room. Quiet hotel. Good selection for breakfast.

6

Shaun

9 Nov 2025

·

Stayed 1 night

There were children running up and down the hallway for hours. We called down to the front desk and they stopped for a bit but then they started back up. My suggestion, have couples looking for a nice night out without kids stay on the top floor and have families on the bottom floors.

8

Nick

20 May 2024

·

Stayed 1 night

Very basic rooms for the price . Overall a decent hotel . Beds are comfy .

10

Cindy

3 Mar 2025

·

Stayed 1 night

The staff were very friendly. The manager at check in was so quick and welcoming. The couple of housekeeping staff I interacted with were very polite. The rooms are nice and spacious and comfy beds with nice pillows and bedding.

10

Monica

1 May 2023

·

Stayed 2 nights

Clean and quiet. Good stay

10

Naida

30 Nov 2024

·

Stayed 1 night

The bed and linens were dreamy.

10

Karey Ann

26 Apr 2025

·

Stayed 2 nights

This is the second time I have stayed here in 3 weeks. The ladies at the front desk are wonderful and even remembered me from the last time. The hotel its self is clean and quiet. Lots of free parking. Free breakfast from 6-10. Coffee maker, tea, iron and iron board in room as well as hair drier. Beds are comfortable and clean. Centrally located so it’s easy to get around.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming, and proactive; staff often accommodate requests and quickly resolve issues. A few reviews note brief check in delays or miscommunication on booking policies.

Related guest reviews

10

Jenna

15 Jun 2025

·

Stayed 2 nights

The staff absolutely made the stay

10

Loretta

24 Jun 2025

·

Stayed 1 night

The staff was very friendly and check in was quick. :)

10

james

8 Feb 2024

·

Stayed 1 night

I'm was greeted by the night clerk at 8:15 PM on 2/7, and have to say it was one of the best check-in encounters. It was easy, quick, and she was super friendly!

10

Rod

25 Sept 2024

·

Stayed 5 nights

recieved wrong info on cancellation policy from staff with Expedia booking, very frustrating

10

Debra

5 Jan 2026

·

Stayed 1 night

Amanda at the front desk was able to accommodate our early check in request and put us in a room that would not be impacted by the numerous hockey teams also staying in the hotel.

10

Melissa

5 Jul 2023

·

Stayed 1 night

Léocel the manager was wonderful. Had an ac problem in our room and she immediately moved us to a room that was even more convenient, nice and cool. Would recommend them to everyone

10

Joanne

19 Jul 2023

·

Stayed 2 nights

We arrived the room was clean, there was however an issue with the sound on the tv. Called the front desk and was moved to an upgraded room. Excellent service from all the staff. Complimentary breakfast was very good lots of options. We will definitely stay there again. Thank you :) Joanne, Rob and our dog Charlie 🐾

10

Karey Ann

5 Apr 2025

·

Stayed 2 nights

I am never disappointed when I stay here. Fast and easy check in and out process. The staff are always friendly and helpful. The rooms are all very well appointed and super clean. I find this hotel quieter than others I have stayed in. You can not hear foot steps in the hall or doors banging closed all night long. The breakfast they offer in the morning is always hot and just what you need to get the day started. Ample parking right at the front door and close to many amenities in town.

8

Christopher

2 May 2023

·

Stayed 1 night

Frost desk girl was very busy with other things and we had to wait 10 minutes to be checked in. A bit frustrating when we had a long day.

10

Wendy

1 Sept 2025

·

Stayed 2 nights

Breakfast was great - the staff member who worked the breakfast area should be commended for her patience and outstanding customer service - every staff member that I talked to were polite and I would highly recommend staying there when I go to Whitecourt again! Hotel was clean and well kept.

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AI-generated summary based on recent guest reviews

Location

Reviews commonly call the location convenient and easy to find, with some mentioning nearby amenities and occasional walkable dining. A few note that driving is needed for restaurants.

Related guest reviews

10

Lois

24 Jul 2024

·

Stayed 1 night

Very nice hotel, within walking distance of food options. Clean and quiet

10

Jason

21 Feb 2023

·

Stayed 1 night

Easy to find and park in well-lit parking lot. Check-in was easy and room was comfortable. Fitness area was the only downfall - it's just okay but that's typical of these hotel chains.

10

Jeff

9 Sept 2024

·

Stayed 1 night

Close to the best Home Hardware in the province. Friendly staff. Was able to get a late checkout. Breakfast was quite good but not outstanding. Nice clean, modern hotel. Room was great. Didn’t try any of the amenities.

8

Robert

3 Nov 2023

·

Stayed 16 nights

need a car all the time to go to restaurant

8

Rafel

2 Sept 2025

·

Stayed 2 nights

Clean and very convenient

10

Tara

29 Apr 2024

·

Stayed 1 night

Staff are very considerate and friendly. Location is easy access to amenities and not difficult to find.

10

Yuliya

26 Oct 2024

·

Stayed 1 night

This is very clean and conveniently located hotel. My stay was very short - but everything I needed was there. Receptionist was very nice accommodating. Thank you very much.

10

Karey Ann

5 Apr 2025

·

Stayed 2 nights

I am never disappointed when I stay here. Fast and easy check in and out process. The staff are always friendly and helpful. The rooms are all very well appointed and super clean. I find this hotel quieter than others I have stayed in. You can not hear foot steps in the hall or doors banging closed all night long. The breakfast they offer in the morning is always hot and just what you need to get the day started. Ample parking right at the front door and close to many amenities in town.

8

David

28 Aug 2025

·

Stayed 1 night

Friendly staff and easy location

10

Karey Ann

26 Apr 2025

·

Stayed 2 nights

This is the second time I have stayed here in 3 weeks. The ladies at the front desk are wonderful and even remembered me from the last time. The hotel its self is clean and quiet. Lots of free parking. Free breakfast from 6-10. Coffee maker, tea, iron and iron board in room as well as hair drier. Beds are comfortable and clean. Centrally located so it’s easy to get around.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked for variety and hot options, and attendants receive praise. A few guests found hot items depleted near the end of service.

Related guest reviews

10

Charlene

15 Jul 2025

·

Stayed 1 night

The breakfast was great. Room was clean, staff were friendly.

10

Octavian

14 Jun 2023

·

Stayed 1 night

Clean, great staff. Good breakfast.

10

Maegan

26 Jun 2023

·

Stayed 1 night

Very welcoming front desk staff and for continental breakfast, it was good! The attendant working the breakfast was also very kind.

10

Jeff

9 Sept 2024

·

Stayed 1 night

Close to the best Home Hardware in the province. Friendly staff. Was able to get a late checkout. Breakfast was quite good but not outstanding. Nice clean, modern hotel. Room was great. Didn’t try any of the amenities.

10

Michelle

16 Nov 2025

·

Stayed 1 night

Friendly staff, clean room. Quiet hotel. Good selection for breakfast.

8

Wilmer

20 Jun 2025

·

Stayed 1 night

Was good. Pretty decent breakfast. Good beds. Overall good.

10

Karey Ann

5 Apr 2025

·

Stayed 2 nights

I am never disappointed when I stay here. Fast and easy check in and out process. The staff are always friendly and helpful. The rooms are all very well appointed and super clean. I find this hotel quieter than others I have stayed in. You can not hear foot steps in the hall or doors banging closed all night long. The breakfast they offer in the morning is always hot and just what you need to get the day started. Ample parking right at the front door and close to many amenities in town.

8

Lisa

9 Sept 2022

·

Stayed 1 night

Stay was good, but we went down for breakfast at at 9 and there was no hot food available.

10

Wendy

1 Sept 2025

·

Stayed 2 nights

Breakfast was great - the staff member who worked the breakfast area should be commended for her patience and outstanding customer service - every staff member that I talked to were polite and I would highly recommend staying there when I go to Whitecourt again! Hotel was clean and well kept.

10

Hueichen

7 Apr 2024

·

Stayed 1 night

Great customer service. Good selection of the breakfast buffet.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $109	7 $109	8 $109	9 $102	10 $99
11 $99	12 $99	13 $103	14 $104	15 $102	16 $118	17 $104
18 $99	19 $106	20 $153	21 $109	22 $108	23 $101	24 $105
25 $101	26 $108	27 $116	28 $118	29 $106	30 $106	31 $109

Su	Mo	Tu	We	Th	Fr	Sa
1 $101	2 $93	3 $91	4 $91	5 $114	6 $112	7 $112
8 $103	9 $99	10 $106	11 $109	12 $106	13 $99	14 $85
15 $82	16 $82	17 $87	18 $87	19 $87	20 $107	21 $105
22 $99	23 $82	24 $87	25 $87	26 $87	27 $105	28 $94
29 $91	30 $102

Holiday Inn Express & Suites Whitecourt by IHG

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed

Standard Room

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Access Tub)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express & Suites Whitecourt by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Whitecourt by IHG

Prices for upcoming dates