Name: The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel
Address: 1202 Futurity Drive, Sunland Park, New Mexico, United States of America, Sunland Park, New Mexico, US
Price range: $75–$163 per night
Rating: 8.7

What guests think

At The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel, guests often highlight clean, comfortable rooms, generally friendly service, and a convenient location by the casino and racetrack with easy access to I-10 and ample parking.

Common drawbacks include no free breakfast or on-site restaurant, and no pool. Several reviews mention thin walls and occasional maintenance issues, especially leaky shower fixtures and inconsistent water temperature, plus beds that sit unusually high. Overall, it suits travelers seeking a straightforward stay beside the casino and racetrack.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: ample parking and a gym are appreciated, but there is no on-site dining or breakfast and no pool; some guests also wished for a bar.

Related guest reviews

8

Dana

Mar 24, 2025

·

Stayed 1 night

Great value. No on-site dining a negative. Rooms were large an d clean. Whole place had a sterile vibe.

8

Wendolyn

Jun 24, 2025

·

Stayed 1 night

The staff was very friendly and helpful. Room service was a nice option, and the room was clean and spacious. Parking was easy and free. The hotel is also separate from the casino, which was nice.

10

Melanie

Oct 26, 2025

·

Stayed 4 nights

Hotel is clean with a beautiful view of the mountains and racetrack. Booked two queen beds with racetrack view. Parking is safe. Hotel has a gym. There is a restaurant next door at the casino. 3-5 minute drive to restaurants and bars. Across the street from several marijuana dispensaries. Front desk is not too friendly. Overall it’s a nice clean quiet hotel. I will stay here every time I visit El Paso for work.

8

Joseph

Jan 1, 2025

·

Stayed 1 night

Friendly staff run this fairly new property adjacent to the Sunland Park race track and Casino and Western Playland. Like most newer hotels, they are fairly noisy, you can hear the elevator chime, foot traffic in the hallway and doors opening/closing pretty easily with the door closed. Bed and pillows were comfy, bathroom was clean and decor was overall attractive. We stayed there to attend the New Year’s Celebration at the Casino. The trackside rooms would be pretty cool if you were there for the races with an excellent view of the track. No pool, no breakfast on site which most hotels of this kind (and lots of lesser properties)offer. Overall a good experience, let’s see if they can keep it nice. I’d say it looks like lots of little things aroun do the place show that there isn’t great attention to detail which could mean it will become a 3 or 2 star review in a year or two.

6

Danielle

Aug 23, 2024

·

Stayed 1 night

I do like this hotel, but I think they overcharge just for the convenience of being close to the casino. There is no breakfast and no swimming pool which you would find included with a stay at other hotels in the same price range.

10

sallie

Dec 26, 2025

·

Stayed 2 nights

Room was very clean, hotel staff friendly and helpful. All items necessary were available in the hotel room (i.e., number of towels, toiletries, etc.) Great stations on the tv, good view, and ample parking!

8

Virginia

Sep 1, 2024

·

Stayed 2 nights

I did not know there was no swimming pool. I overlooked that.

10

Sean

Oct 17, 2025

·

Stayed 2 nights

Awesome place for the price. Clean and friendly. Just needs a bar.

10

Sean

Jan 7, 2025

·

Stayed 1 night

It's a nice place. Clean, fresh, smoke free rooms. Friendly staff. Close parking, and it's on casino property, so the security is good. I was disappointed that rooms were sold out on my way back through. I should have booked earlier.

10

Michael

Dec 6, 2025

·

Stayed 1 night

Great option between El Paso Texas and New Mexico. Hotel room was comfortable and clean. Plenty of parking for 18 wheeler trucks with trailer and moving trucks or vans.

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Cleanliness

Cleanliness is frequently praised, with many calling the property spotless; a minority reported lapses like stained linens, odors, or bathroom cleaning misses.

Related guest reviews

10

sallie

Dec 26, 2025

·

Stayed 2 nights

Room was very clean, hotel staff friendly and helpful. All items necessary were available in the hotel room (i.e., number of towels, toiletries, etc.) Great stations on the tv, good view, and ample parking!

6

Debra

Dec 29, 2025

·

Stayed 4 nights

When we first checked in, the gentleman that helped us, was excellent. The room was decent, however, there were blood stains on the pillowcases, and on the towels. The bathroom smelled like sewer, the shower head was coming apart. Room service went into clean, but it was still a mess in the bathroom, they didn’t pick up any thing that was on the floor as far as trash.. for as much as we pay, you would think they’d have at least a continental breakfast with a coffee they serve. The manager in the morning, a female, wasn’t nice.

6

Antonio

Jul 24, 2025

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Stayed 3 nights

Not the cleanest. Bed sheets and curtains had some stains. Shower water was very hot and unpleasant.

2

Teresa

Aug 18, 2024

·

Stayed 2 nights

The remote was extremely dirty. If they can't even clean the remote come on. Never again staying here. Dirty all over

10

Sergio

Sep 6, 2023

·

Stayed 1 night

Nice contemporary hotel. Cleanliness was great. Customer service and check-in was also great and fast. Get a room with the Racetrack view. It also has a nice view of the mountains. I have stayed here multiple times and and it has always been a great experience.

10

Ofelia

Nov 13, 2023

·

Stayed 1 night

Clean and safe, easy for my convenience

10

Kathy

Jan 6, 2025

·

Stayed 2 nights

My 2-night stay at The Hotel was an excellent experience.... the room was especially nice - extremely clean and comfortable. The beds and room temperature were as good as can be. In addition, Front Desk Staff are awesome, very friendly and helpful during check-in, staff would exchange pleasantries as we would pass front desk coming or leaving. Conveniently located next door to a casino, able to spend some fun time playing slot and watching horse racing. Overall, would rate this stay a "10"

6

Brenda

Sep 11, 2024

·

Stayed 1 night

The bathroom, shower and carpet were not that clean this time and I didn’t like that.

10

Luwana

Dec 5, 2025

·

Stayed 1 night

Very clean with all the amenities we needed. Staff was friendly & helpful.

10

Robin

Dec 31, 2025

·

Stayed 1 night

The whole place was spotless and the staff very helpful and friendly.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, with quiet racetrack or mountain views; however, several guests report thin walls, loud A/C, awkward barn-style bathroom doors, very tall beds, and recurring shower leaks or hot-water issues.

Related guest reviews

4

Jose

Sep 23, 2025

·

Stayed 1 night

Two different rooms and both their showers were leaking drip drip drip all I heard all night as a schizophrenic. It was really bothersome. I do think Victor, though he did a good job of giving me a different room, but I don’t know if it’s the way they pipes are they just need to remodel, but it seems like those shower faucets are real drip are really leaky

10

Christine

Dec 22, 2025

·

Stayed 2 nights

My husband & I really enjoyed our trip. Our room was very comfortable. it was nice, quiet & clean. It had blackout curtains, so no sunlight came in as we wanted to sleep in a little. We got to enjoy the casino & a steak dinner at the restaurant next door. The hotel was amazing, we will defiantly stay here again in the near future.

6

Jose

Sep 15, 2025

·

Stayed 2 nights

Location is fine if you like gaming. Outside of property looks good. Lobby area for check in is usually unattended. The rooms need maintenance, dirty carpets, squeaking bed ,and barn doors to restroom don’t shut all the way for privacy. TV had to be programmed by myself to get it working.

10

corrinne

Jan 13, 2026

·

Stayed 1 night

Only issue is the how tall the beds are but they will give u a step stool if needed

10

Sergio

Sep 6, 2023

·

Stayed 1 night

Nice contemporary hotel. Cleanliness was great. Customer service and check-in was also great and fast. Get a room with the Racetrack view. It also has a nice view of the mountains. I have stayed here multiple times and and it has always been a great experience.

6

Keren

Aug 15, 2025

·

Stayed 1 night

Super convenient hotel by the casino, it’s nice and clean. The only issue is that the walls are super thin and you can hear your upstairs neighbors and beside you. You can hear everything they’re literally doing. Got woken up by it.

4

Mark

Jan 30, 2023

·

Stayed 2 nights

No water pressure and the room is aged. There where stains on the floor that was discolored. The shower door wouldn’t shut. The shower water would only stay really hot or really cold. The bathroom needs to have some type of lock especially when you have you family with you.

10

Jose

Aug 29, 2025

·

Stayed 1 night

Really comfortable stay room was spacious and the shower was wonderful. Room was awesome.

10

Noelle

Jul 16, 2025

·

Stayed 1 night

Friendly staff, quick and easy check in. Quiet rooms, comfortable beds. Only issue was the height of the beds, they were lifted and extra thixk mattresses. I'm 5'6" and needed to jump to get into it.

10

Jonathan

Feb 5, 2023

·

Stayed 1 night

Great hotel with a beautiful view of the mountains.

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Service

Service is generally friendly and helpful, with quick check-in and responsive front-desk support, though some guests experienced unattended desks or curt interactions.

Related guest reviews

10

Sandra

Oct 15, 2025

·

Stayed 4 nights

The hotel was very clean. Great customer service. We had a small issue with the shower door. The shower door did not close right because it did not sealed and water was leaking on the floor. I brought it up to front desk and they immediately placed us in another room. Thank you.

4

Jeff

Jun 4, 2025

·

Stayed 1 night

Staff wasn’t very present or helpful

6

Jose

Sep 15, 2025

·

Stayed 2 nights

Location is fine if you like gaming. Outside of property looks good. Lobby area for check in is usually unattended. The rooms need maintenance, dirty carpets, squeaking bed ,and barn doors to restroom don’t shut all the way for privacy. TV had to be programmed by myself to get it working.

10

Susan

Oct 6, 2025

·

Stayed 1 night

We stay here often and are never disappointed with the room or the staff.

10

Angelica

Oct 13, 2024

·

Stayed 1 night

Great customer service by Nelly at the front desk. The room was wonderfully clean

2

Enrique

May 24, 2025

·

Stayed 1 night

Customer service at front desk was terrible. There was no customer service or people skills from the girl at the front desk. Was short and rude. Wouldn't even look at me while talking to me.

10

Mark

Nov 21, 2025

·

Stayed 1 night

The lady at the front desk that checked me in last night and also out this morning was very friendly. Great customer service!

10

Deborah

Jul 4, 2023

·

Stayed 1 night

Friendly check in, quiet, clean convenient.

10

Jeffrey

Jun 9, 2023

·

Stayed 1 night

Excellent stay at this hotel. The property was clean, modern, and safe. In addition, the hotel staff were helpful and courteous.

4

Lary

Nov 7, 2024

·

Stayed 1 night

We like the price and the cleanliness of this property. The receptionist was on the phone for about 20min while there was a lineup of hosts waiting to be assigned to their rooms!! She was acting like she didn’t see any of us

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Location

Convenient for casino/racetrack access and I-10, with many finding it quiet and feeling safe; a few noted it is a bit out of the way and walking at night through the parking lot can feel uneasy, with occasional rideshare issues.

Related guest reviews

10

Jeff

Apr 7, 2024

·

Stayed 1 night

Horse track and casino on site

10

Karen

Oct 18, 2024

·

Stayed 1 night

Convenient location on the way to Albuquerque. Hotel is walking distance to the casino and its restaurant which is a fun plus. Enjoyed the stay.

10

Nicolas III

Jun 9, 2025

·

Stayed 1 night

It was clean and nicely decorated. Easy check in and check out. 10 min to DT El Paso

10

Kendra

Jun 18, 2025

·

Stayed 1 night

This property was clean and quiet during our stay. The casino is within walking distance and so is the amusement park across the way. The room was clean and the AC worked excellent especially during our visit, the weather was in the 100s. The only thing that was understandable but also concerning was the cold water was not avaliable in the bathroom sink or while taking a shower. When questioning the staff, they stated due to high temperatures the boilers are not getting a chance to cool down so it's having a hard time producing cold water. I could see truth to that since the property sits byself and the surrounding area is pavement, it's attracting more heat. Towards the evening, the cold water was coming out but for several seconds before turning hot again. We only stayed for one night so I'm unsure if the cold water issue improved for other guests or not. Other than that, our stay was great! We will definitely stay again.

8

Misti

Apr 3, 2024

·

Stayed 1 night

Being that I stayed on a week night, not very busy and parking was super easy, right in front of hotel. Casino in walking distance, just wish there was a direct path, walking by myself at night through the parking lot just made me little uneasy. Other than that everything was great.

10

Thomas

Oct 30, 2025

·

Stayed 1 night

Very good stay close to Interstate 10.

10

Juan

Sep 22, 2023

·

Stayed 5 nights

Closer to downtown than I remember, the hotel room was pleasant and the staff was very kind and helpful. Only issue I found had nothing to do with the room or the hotel, but getting an Uber ride can be an issue due to hotel being located in New Mexico vice Texas.

10

Jeffrey

Jun 24, 2025

·

Stayed 1 night

Great location,

8

Patsy Vianey

Jan 8, 2026

·

Stayed 2 nights

Excellent location

10

Michael

Dec 6, 2025

·

Stayed 1 night

Great option between El Paso Texas and New Mexico. Hotel room was comfortable and clean. Plenty of parking for 18 wheeler trucks with trailer and moving trucks or vans.

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AI-generated summary based on recent guest reviews

Dining

On-site options are limited: there is no free breakfast and no in-house restaurant, though lobby coffee is offered and guests use the steakhouse or grill at the adjacent casino; hours and availability can be limited.

Related guest reviews

8

Dana

Mar 24, 2025

·

Stayed 1 night

Great value. No on-site dining a negative. Rooms were large an d clean. Whole place had a sterile vibe.

8

Anais

Sep 23, 2024

·

Stayed 2 nights

Great service and gorgeous scenery, only down is no food service offered or even available which I was aware of, just feel like that could be revisited, having breakfast at the hotel with that view would be amazing

6

Roy

Aug 31, 2025

·

Stayed 1 night

Reasonable accommodations. The casino was a casino. The restaurant was ok - i would have rather just driven a few minutes and had better choices.

8

Valerie

Nov 28, 2025

·

Stayed 1 night

Overall great stay. However no breakfast was provided as indicated on site

10

juanita

Jan 2, 2024

·

Stayed 2 nights

WE DO NOT DRIVE NO MEANS OF GETTING BREAKFAST THOUGHT ON THE PREMISE THERE WOULD BE A RESTAURANT ONLY COULD GET DINNER NEXT DOOR TO CASINO WAS A STEAKHOUSE HAD A NEARBY GRILL NEXT TIME WE WILLMAKE RESERVATIONS AT A NEARBY HOTEL WITH RESTAURANT AND A SHUTTLE TO GO TO CASINO

10

Kellie

May 22, 2024

·

Stayed 1 night

Very clean hotel, with nice accommodations and a very easy feel! Loved the almond body products (and I never comment on that)…lol. No real easy options for coffee or breakfast, but the convenience stores had good options.

10

SUSAN

Sep 15, 2024

·

Stayed 3 nights

The premises were clean, inside was very clean, the staff was welcoming. The room was also very clean. We were there for3 nights and enjoyed our stay Only thing no onsite restaurant. For dinner went over to the casino. Coffee was available in the lobby.

8

Jon

Mar 3, 2025

·

Stayed 1 night

The common areas and the room were sleek and clean. When reserving I thought the hotel provided continental breakfast. It is always nice to have breakfast offered.

8

Benigno

May 10, 2025

·

Stayed 1 night

It was nice, except the coffee station was empty at about 7:30 am

10

Villand

Apr 22, 2025

·

Stayed 1 night

Everything is very much closer to comfort from getting gas and restaurants, near by freeway access. The hotel room is nice and bed is bigger than expected. The only thing that is missing from keeping customers not coming back is a complimentary breakfast. I suggest that the management should add those kind of amenities to the hospitality. I hope that they will add breakfast and coffee. Most customers wake up in the morning to have a coffee and breakfast in the lobby.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$86
February	$81
March	$81
April	$81
May	$93
June	$87
July	$89
August	$85
September	$78
October	$82
November	$78
December	$80

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $121	3 $163
4 $94	5 $81	6 $83	7 $83	8 $81	9 $99	10 $98
11 $83	12 $79	13 $79	14 $79	15 $87	16	17
18	19 $85	20 $94	21 $93	22 $84	23 $98	24 $103
25 $87	26 $84	27 $84	28 $84	29 $84	30 $99	31 $98

The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel

Prices for The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible

Room, 2 Queen Beds, Accessible (Accessible Tub)

Room, 1 King Bed, Accessible (Racetrack View)

Room, 2 Queen Beds, Accessible

Suite, 1 King Bed with Sofa Bed, Accessible

Standard Room, 2 Queen Beds (Racetrack View)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed (Racetrack View)

Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 Queen Bed

Guest reviews of The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $105
20 $75	21 $102	22 $107	23 $86	24 $79	25 $85	26 $93
27 $82	28 $90	29 $82	30 $84