Name: Harbour Hotel & Spa Guildford
Address: 3 Alexandra Terrace High Street, Guildford, Surrey (grevskap), GB
Price range: 148 US$–266 US$ per night
Rating: 8.28

Vad gäster tycker

Resenärer beskriver Harbour Hotel & Spa Guildford som centralt beläget med genomgående vänlig personal, bekväma gemensamma utrymmen och en livlig bar, men upplevelserna varierar mellan stilfullt renoverade områden och mer daterade rum, vilket leder till varierande vistelser beroende på rumstilldelning.

Spa-anläggningen kräver ofta förbokning och tillkommer en extra kostnad, poolen är liten och tillfälliga stängningar eller ljummet vatten noteras; parkering finns men kostar och kan vara förvirrande att komma åt. Rumsupplevelserna varierar, med vissa gäster som rapporterar mörkt eller daterat inredning, ljud från evenemang eller korridorer, problem med temperaturkontrollen och frostade fönster som begränsar ljusinsläppet eller utsikten. Städningsgraden är generellt bra men rapporter om fläckar, unken lukt och slitage förekommer i vissa rum. Förvänta dig en praktisk bas med gedigna bekvämligheter, men bekräfta tillgång till spa och parkeringsdetaljer och begär ett lugnare, renoverat rum om det är viktigt.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Faciliteterna upplevs varierade: spa-anläggningen kräver oftast förbokning och tillkommer en extra kostnad, poolen är liten och det förekommer tillfälliga driftstörningar. Parkering finns men är betald och kan vara förvirrande att komma åt. Baren och gymmet får positiva omdömen.

Relaterade gästrecensioner

10

Elizabeth

17 juni 2025

·

Stannade 1 natt

Great service, lovely spa.

6

Jonnie

8 nov. 2024

·

Stannade 1 natt

The spa is £10 per hour per person. Not exactly a deal breaker but it is definitely not clear when booking. Good breakfast.

6

Gillian

4 maj 2025

·

Stannade 1 natt

The hotel was central and easy to get to lots of bars and restaurants. It seemed modern with lovely reception, bar and cafe areas. It was great having the VIP free parking. However compared to other hotels we've used in the area the room was disappointing - small room with frosted no-open windows. Having chosen it on the basis of the spa and pool we were disappointed to find it was a further charge of £10 each - PER HOUR to use the pool.

4

Mr Simon Peter

27 nov. 2025

·

Stannade 1 natt

Be aware the hotels.com profile advertises the spa facilities, but there’s an additional fee for using. Stayed in lots of hotels through hotels.com and this is the first time trying to add on fees for using advertised facilities.

2

Jessica

15 dec. 2025

·

Stannade 1 natt

One of the main reasons I booked this hotel and paid the full advertised price was for the spa facilities, which were clearly promoted as part of the stay. On arrival, I was informed that the spa was out of order and unavailable. This was extremely disappointing and not what I paid for. Had I been informed in advance, I would not have proceeded with the booking or would have expected a reduced rate. No prior notice, only alternative was discounted treatments which was sufficient given me staying with my elderly nan who is unable to use any of the treatments this significantly impacted our stay.

8

Alister

8 aug. 2025

·

Stannade 1 natt

Nice hotel but could do better. Handy parking at £18/night. WiFi was easily accessed and seemed decent. The bar seemed to have a very limited choice of drinks, only 4 on tap and no Guinness which was very disappointing. Room was a good size but the bed was like a slab of granite! Shower was pretty weak which isn't a great start to the day and the buffet cooked breakfast made things worse. I can't understand how they managed to get fried mushrooms to taste so absolutely vile, the black pudding wasn't cooked, the fried eggs were extremely greasy and the cheap sausages were just nasty. All in all, I did not leave feeling very refreshed in the morning which was really disappointing as I had a very long day ahead. On the plus side, all the staff were absolutely great!

8

Emma

21 juli 2023

·

Stannade 1 natt

On arrival we were informed of the charge for parking. We were offered a room which would be in a quieter part of the hotel as there were graduation celebrations going on. We were unable to use the spa as it needed to be booked in advance. It took the spa an hour to return our call then the only space available was 7.45pm (that was not suitable). There was also a charge of £10. Neither of these bits of information were listed on the booking page with Hotels.com. Very disappointing. Staff were great. And breakfast was very good.

6

Sarah

28 aug. 2025

·

Stannade 3 nätter

Rooms were lovely and clean. Breakfast was nice and the cocktails are very good. I could hear a lot of noise throughout the night, especially doors slamming. Parking is very expensive. We paid to go in the spa, but weren't told before we went in that the plunge pool and sauna were out of use. Pool is very small.

10

Dominique

16 juni 2023

·

Stannade 2 nätter

The property was clean and staff were nice - breakfast was good - buffet that you pay £15 for - Great gym And it is very central to where we needed to be - however there are some drawbacks Parking is expensive - and not enough one night parking was full and we got a £25 parking ticket - And you have to pay to use the pool? £10 per person per hour - they should not advertise a pool because really its ridiculous to pay to use a pool very expensive

8

Mark

16 nov. 2025

·

Stannade 1 natt

Parking major problem no clear instructions so parked in the wrong place and got a parking ticket. 80% of fine offset against hotel bill. Slightly disappointing to have to pay £10 each to use the spa facilities. Jacuzzi not very warm. Only 1 route down to reception from floor so long walk of at end of the corridor. All other aspects of hotel very good with good service

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Renlighet

Återkopplingen gällande städningen är blandad: många gäster tyckte att rummen var mycket rena, medan andra rapporterade fläckar, unken lukt och vissa slitna eller smutsiga badrumselement. Kvaliteten på städningen verkar vara inkonsekvent mellan rummen.

Relaterade gästrecensioner

4

Charlotte

8 juni 2024

·

Stannade 1 natt

The hotel shower was dirty the room was smelly, The bed throw was dirty there was barely any facility in the room the iron didn’t work the phone in the room wouldn’t call the reception. You have to pay for the car park even though they have a carpark. The room was over their bar and very noisy. There was no gluten free choice for their room service menu which was very . The receptionist had no knowledge of gluten free breakfast option the breakfast is very expensive. We ate some where else. We wouldn’t return.

10

James

9 juli 2025

·

Stannade 1 natt

Clean

8

raymond

30 apr. 2023

·

Stannade 1 natt

Great location very tired rooms , TV faulty , and bathroom not very clean. Staff excellent but no more than 3 stars to be fair, as no attention to detail for money

10

ANTONIO

1 maj 2023

·

Stannade 1 natt

Clean, modern and stylish.

6

Sally

27 mars 2025

·

Stannade 2 nätter

The hotel on appearance looks amazing! Sadly my room 226, upon entering smelt terribly of cigarettes. The room looked tired & marked walls, lampshades old looking. The shower/bath were not clean. Bath club damaged, water leaked out of bath as it did not secure into fitting. Black mould in waste water areas of shower & on bath tap surround. Not good. Room was affected by outside noise, view awful at rear. Bottles being emptied each morning!?! Spa very good, restaurant very good & staff very attentive. The room was disappointing especially as I am Platinum, I would have expected it to be better. Stayed I'm many hotels. But this particular room was in need of TLC. Would like matter reviewed &suitably recompensed. I have photos of issues to evidence my review.

10

Marc

25 nov. 2025

·

Stannade 1 natt

The room was very clean and comfortable. All the staff were very friendly. The location of the hotel is excellent. The bar area is very comfortable and welcoming.

6

Sanaz

28 juli 2025

·

Stannade 2 nätter

The reception area and the bar downstairs are lively but the rooms are so incredibly dated and dirty. Our room had stains all over it .

6

Tammer

13 apr. 2024

·

Stannade 1 natt

The facilities on site are quite good - the rooms are serviceable and the bathroom is modern and clean. However the room itself was a bit worn and had a musty smell.

10

Daniel

17 nov. 2024

·

Stannade 2 nätter

Clean and comfortable, right in city center

6

Murray

25 juli 2025

·

Stannade 1 natt

Hotel was lovely, however the rooms were very dated and bland and not very clean overall for their Deluxe room. Spa was extra cost and was not fully functional which was disappointing.

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Rum

Rummen varierar från moderna och bekväma (inklusive vissa renoverade) till mörka eller daterade med underhållsproblem. Återkommande klagomål inkluderar ljud från evenemang eller korridorer, problem med temperaturkontrollen eller AC:n, svagt ljus och frostade fönster som begränsar ljusinsläppet eller utsikten.

Relaterade gästrecensioner

10

Vivian

6 okt. 2024

·

Stannade 1 natt

We enjoyed our stay. Rooms were comfortable, clean and impressive. Facilties were good and breakfast brilliant, lots of choice excellent.

8

Rob

12 okt. 2025

·

Stannade 1 natt

Stay was generally very good. 4/5 stars - lost a star as there wasn’t a kettle in the room. The room had recently been refurbished and was lovely. Parking charges are high at £18 per night- on top of the already steep price. We didn’t then add breakfast as the cost would have been so much. But the kettle in the room is a disappointment.

4

Phil

27 okt. 2024

·

Stannade 2 nätter

Stayed two nights, a Friday and Saturday, nothing wrong with the hotel and staff but my ⭐️⭐️ rating was due to noise, loud music, from the hotels bar until 1am. In my opinion the priority for a hotel is to ensure that guests get a good nights sleep so I find it inexplicable that they allow this. And my room was on the third floor so who knows what it sounds like on the first or second!

6

Jakki

5 sep. 2025

·

Stannade 1 natt

Twin room needed updating.

8

Anna

16 mars 2025

·

Stannade 1 natt

Lack of an opening window and no air conditioning made for an uncomfortable night, but everything else was good.

10

Gordon

16 apr. 2025

·

Stannade 1 natt

Well appointed hotel, modern, clean, stylish and room was same as well as being quiet at night. All staff encountered were courteous and helpful. Nice and handy for the G Live venue (next door) and less than 5 mins from town centre.

8

Andrew

13 okt. 2025

·

Stannade 1 natt

Checking in was a breeze. Reception were super helpful. However the bed was terrible. The mattress was way too soft and I hate to say it, probably the worst night sleep I’ve had. Disappointing end to a great trip.

6

Marie

28 sep. 2025

·

Stannade 1 natt

Room seem very outdated but I believe the hotel is in the process of refurbishing. The fact that the room doesn’t come with a refrigerator (available upon demand, we were told), is also very unusual. Staff was great and loved the buffet breakfast.

10

Derek

15 nov. 2025

·

Stannade 1 natt

Front desk staff were great. David . The bars staff very efficient and friendly. The refurb Room excellent.

10

Claire

3 nov. 2025

·

Stannade 2 nätter

It was refreshing to be greeted by friendly, efficient and professional staff at check in. The room was more than we expected, very modern, clean, very comfortable bed and linen and appreciated the complimentary bottles of water each day, high quality toiletries and huge, soft bath towels. Was a little disappointed we had to ask for a bath mat and milk wasn't replenished but we got some from reception.

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Service

Servicen lovordas ofta som vänlig, professionell och hjälpsam i receptionen, baren och restaurangen. En minoritet rapporterade långsam incheckning eller ohövligt bemötande i receptionen under högtrafik eller vid systemproblem.

Relaterade gästrecensioner

10

Lynn

20 sep. 2025

·

Stannade 1 natt

We had an amazing time at this hotel! The staff were incredibly friendly and went above and beyond to make our trip really special.

10

David

9 juni 2025

·

Stannade 4 nätter

The management and staff at The Harbour Hotel couldn’t have been more accommodating. We were quite a large group and were arriving at different times and on different days but every effort was made by the reception staff to facilitate early check in. Special thanks to Maddie

10

James

13 dec. 2025

·

Stannade 1 natt

Lovely hotel and lovely staff! The manager (Jan) the evening we stayed went above and beyond to rectify an issue we had and moved our room within 10 minites of us talking to him! Excellent experience, will definately be back.

2

Makhosini

2 feb. 2025

·

Stannade 1 natt

At check in the computers were down. I was kept in the sitting area for more 2 hours. No one notified me when the computers were up and running for approximately 30 mins. If I had stood up to ask, I would have sat there for a long time. I missed a virtual clinic with patients as a result.

10

Anthony

3 mars 2025

·

Stannade 1 natt

Excellent Hotel, prime location with parking!!! Rooms lovely and reception staff top drawer! Thank you!

2

Ian

10 maj 2024

·

Stannade 1 natt

Unhelpful staff duty manager

6

Joe

31 mars 2025

·

Stannade 2 nätter

As a whole the hotel and staff were nice, the bar staff were lovely and smiley but sadly I found one particular young lady at reception rather rude and condescending which unfortunately puts a bad tone on things. There was a slight confusion on the payment of the afternoon tea and they wouldn’t listen so that was that. The room had stains on the carpets, the lamp shade was hanging off the wall also and the bed was extremely noisy when you even rolled over. The bar was a nice place but hard to find a seat due to the amount of people working on there laptops and drinking there bottles of water. Overall it is a nice hotel and nicely placed but I’m not sure I would rush back sadly.

10

Derek

15 nov. 2025

·

Stannade 1 natt

Front desk staff were great. David . The bars staff very efficient and friendly. The refurb Room excellent.

10

Janet

4 apr. 2025

·

Stannade 1 natt

Room very clean, staff we extremely friendly and helpful

8

Matthew

2 okt. 2025

·

Stannade 1 natt

Overall fine but room shabby and need of decoration. Staff on reception but surly.

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Läge

Det centrala läget intill G Live och nära High Street, butiker och stationer gör det enkelt att ta sig runt till fots. Viss gatuljud eller ljud från evenemang noteras i vissa rum.

Relaterade gästrecensioner

10

Makhosini

18 maj 2025

·

Stannade 1 natt

Great location

8

Jeanette

11 aug. 2024

·

Stannade 1 natt

Very central for town area

10

Nicole Hanna

6 apr. 2025

·

Stannade 9 nätter

Nice well-managed hotel in a convenient location surrounded by shopping and restaurants.

10

Laura

10 nov. 2024

·

Stannade 1 natt

A super hotel - great location and great value.

10

Stephen

9 dec. 2024

·

Stannade 1 natt

Great position for central Guildford, friendly helpful service and spacious rooms , hotel food and breakfast was excellent , would certainly go back

10

Phil

7 jan. 2025

·

Stannade 1 natt

This is a rather new property, especially for the area. This town used to be a bit of a black hole with respect to hotels downtown, but this has been remedied thus. Highly recommend for people who want to stay in Guildford town center. Lovely.

8

Linda

8 dec. 2024

·

Stannade 1 natt

Great location for G-Live

10

Y

24 sep. 2023

·

Stannade 3 nätter

Hotel is in a good location. Close to city centre just a few minutes walk to London Road (Guildford) Station.

10

Real

21 maj 2025

·

Stannade 2 nätter

Nice place in a good location.

10

Graham

20 apr. 2025

·

Stannade 1 natt

Went to G Live next door. This hotel is a fantastic location as the high street is on its doorstep. Jenny the receptionist was so helpful and friendly. We will use this hotel again.

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Måltider

Frukosten och maten är generellt sett uppskattade, med bra utbud och njutbara måltider i restaurangen och Long Bar. Vissa recensioner nämner långsam eller felaktig barservice, varierande frukostkvalitet eller temperatur, och högre priser.

Relaterade gästrecensioner

10

T

9 juni 2024

·

Stannade 2 nätter

We had a 2 night stay in Guildford - the hotel is really well appointed, nice bar and great breakfast selection. Rooms are a good size with decent beds / shower etc as you would expect at this price point. Staff were helpful throughout the hotel. Decent gym although the pool is a relaxing pool, not one for swimming lengths in.

10

Massimo

10 mars 2024

·

Stannade 1 natt

Location easy to get to from Guildford London Road station, staff and service super available and kind, small but clean and relaxing SPA, and breakfast full of options with both English breakfast and delicious pastry.

8

Andrew

10 maj 2025

·

Stannade 1 natt

I didn't like bar service waited for table service no 1 came so ordered at bar [it was not busy ether] ordered drinks with what looked like head bar man he didn't possess the order the other 2 bar man where doing nothing he then started talking to a groop if women which seemed far more important when finished talking to them he forgot our order and had to send bar man over to retake then made 2 drinks wrong out of 3 then you have cheek to charge service charge.All so breakfast was very average dor hotel of that size hot water for tea from flask why have you not aleast got hot boiling water tap coffee machine bot working

8

Jessica

27 feb. 2024

·

Stannade 2 nätter

Lovely clean and well presented room. The breakfast was excellent with good quality food, lots of choice including some healthier choices. This was a meet up with friends and we really appreciated the lovely open plan bar and restaurant areas where we could socialise. Quite expensive to buy drinks - a tea was £4, and £4.50 if it was brought to you table. But overall very happy.

10

Michael

29 mars 2025

·

Stannade 1 natt

Awesome. Brilliant location. Amazing bar area. Staff were super friendly. Hotel was buzzy without being too hectic. Breakfast was top notch. Would definitely recommend.

8

Alister

8 aug. 2025

·

Stannade 1 natt

Nice hotel but could do better. Handy parking at £18/night. WiFi was easily accessed and seemed decent. The bar seemed to have a very limited choice of drinks, only 4 on tap and no Guinness which was very disappointing. Room was a good size but the bed was like a slab of granite! Shower was pretty weak which isn't a great start to the day and the buffet cooked breakfast made things worse. I can't understand how they managed to get fried mushrooms to taste so absolutely vile, the black pudding wasn't cooked, the fried eggs were extremely greasy and the cheap sausages were just nasty. All in all, I did not leave feeling very refreshed in the morning which was really disappointing as I had a very long day ahead. On the plus side, all the staff were absolutely great!

8

Jonathan

19 sep. 2025

·

Stannade 2 nätter

Nice hotel. Friendly staff. Nice restaurant and bar options.

8

Alison

11 juni 2024

·

Stannade 2 nätter

Hotel was in a great location, situated at the top of High Street and very close to the G live. The room was spacious. The only complaint about the room was that the window was frosted and therefore we couldn’t see out. No idea whereabouts we were. Breakfast was good, but they had no bananas. Find the service of drinks quite slow, but on the whole the Hotel was great

8

John

23 aug. 2023

·

Stannade 1 natt

The arrangements for breakfast was confused and meant guests had to find their own table and walk around the dining room to find and collect their food and drink. The hot drinks were all from one self serve machine. Something you expect in an office or petrol station but not a high class hotel.

8

Tobias

23 nov. 2025

·

Stannade 1 natt

Nice staff and good breakfast

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Månad	Genomsnittligt pris
januari	146 US$
februari	155 US$
mars	152 US$
april	160 US$
maj	160 US$
juni	164 US$
juli	217 US$
augusti	146 US$
september	172 US$
oktober	153 US$
november	158 US$
december	152 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $195	20 $216	21 $211	22 $148	23 $149	24 $256
25 $150	26 $167	27 $194	28 $166	29 $148	30 $165	31 $161

sö	må	ti	on	to	fr	lö
1 $153	2 $200	3 $259	4 $266	5 $236	6 $238	7 $183
8 $154	9 $181	10 $219	11 $204	12 $171	13 $165	14 $196
15 $165	16 $195	17 $253	18 $247	19 $171	20 $162	21 $239
22 $181	23 $227	24 $212	25 $247	26 $200	27 $201	28 $247
29 $179	30 $183

Harbour Hotel & Spa Guildford

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