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Ryokan Naraya


Amenities

  • Refrigerator

  • TV

  • Hair Dryer

  • Towels


Property description

. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are su...
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Guest reviews

Facilities

8.5

Cleanliness

8.6

Rooms

8.7

Service

8.7

Location

8.4

Dining

8.5

10

Eng Kiat William

EXP-logo

27 Mar 2023

·

We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.

10

Keith

EXP-logo

21 Nov 2022

·

Stayed 1 night

Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.

8

Jada

EXP-logo

21 Nov 2022

·

Stayed 3 nights

The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.
The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.

8

Jungsoo

IAN-logo

18 Nov 2022

·

Stayed 2 nights

meals are not as good as I expected, so as the meal service.
meals are not as good as I expected, so as the meal service.

10

K

EXP-logo

29 Dec 2022

·

Stayed 1 night

宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。

Kusatsu, Kusatsu Onsen, Kusatsu, Agatsuma, Japan

Location

When you stay at Naraya in Kusatsu, you'll be next to a golf course and minutes from Yubatake and Kusatsu Hot Springs

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 15:00

Before 11:00


Good to know

Additional policies and info about this property.

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FAQs

Check-in is from 14:00 to 19:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.


The property is not wheelchair accessible. It features an elevator, but specific accessibility details for public areas and rooms are not provided.

Located in Kusatsu, the property is just steps from Yubatake and 4 minutes by foot from Sainokawara Park. It is 20.6 mi (33.1 km) from Shiga Kogen Ski Area and 14.3 mi (23 km) from Karuizawa Toy Kingdom.


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