Go Hotels Tacloban

Should have a phone line in the room to call front desk staff etc. when needed.

The GoHotel in Tacloban is located adjacent to Robinson's Place, Marasbaras, with ample parking. The front desk personnel are friendly. The check-in process wasn't very efficient. I booked online but was still required to fill in my personal details on one paper then asked to provide similar information on a second page so the hotel could "get to know a bit more about me." I and other guests were asked to wait in a sitting area in the lobby for about ten minutes until called back to the front desk for the key and room number. I don't think there any rooms on the first floor. Neither of the two elevators are in service for access to rooms on higher floors. It's possible that all of the hotel's accommodations are on the second floor. My guess is elevator problems are ongoing here, based on the well made barrier complete with a professionally lettered sign in place to inform guests of the non working elevators. I carried my large suitcase up the stairs to the second floor. I suspect any of the hotel employees would have eagerly done this for me if I had asked. The corridors between the rooms are easily five meters wide, featuring long centerpieces two meters wide and as long as each corridor, which have the appearance of being filled with lunar dust and occasional chunks of volcanic rock. I've never seen a feature as elaborate yet so desolate. The auditory ambience of the corridors is poor with every voice echoing off the hard surfaces in the sparsely appointed hallways.

We stayed there for 8 nights but there was no hot water....everytime i asked concerning this i was told they were getting it fixed but that did not happen.. A very ordinarily hotel...

Good place connected to a large mall, so dining and shopping are convenient. Rooms are small but comfortable, and have hot water for showers.

Overall decent place for the price. Conviently next to mall although this causes problems for cars and parking. Kids begging outside

The GoHotel in Tacloban is located adjacent to Robinson's Place, Marasbaras, with ample parking. The front desk personnel are friendly. The check-in process wasn't very efficient. I booked online but was still required to fill in my personal details on one paper then asked to provide similar information on a second page so the hotel could "get to know a bit more about me." I and other guests were asked to wait in a sitting area in the lobby for about ten minutes until called back to the front desk for the key and room number. I don't think there any rooms on the first floor. Neither of the two elevators are in service for access to rooms on higher floors. It's possible that all of the hotel's accommodations are on the second floor. My guess is elevator problems are ongoing here, based on the well made barrier complete with a professionally lettered sign in place to inform guests of the non working elevators. I carried my large suitcase up the stairs to the second floor. I suspect any of the hotel employees would have eagerly done this for me if I had asked. The corridors between the rooms are easily five meters wide, featuring long centerpieces two meters wide and as long as each corridor, which have the appearance of being filled with lunar dust and occasional chunks of volcanic rock. I've never seen a feature as elaborate yet so desolate. The auditory ambience of the corridors is poor with every voice echoing off the hard surfaces in the sparsely appointed hallways.

The checkin process was a bit slow.Only one staff was available in the counter while there was a queue (the supervisor inside the office could have help her).The room looks old and needs updating. Paint is faded and toilet has stained and visible damage. Lack of toilet paper.The room is too small that you cant have space to put your luggage if you have more than one.And you don't have enough space to walk or do some morning stretching.

Good customer service. Easy check in and check out process. Great location. Good security. The place itself is old - need to do MAJOR renovations. The room did smell - like gutter - but it’s the same smell as the toilets from Robinson. I did had to purchase a room spray, but still had the lingering smell. If you want budget this would be the place.

Clean

Rooms are very clean. Staff are so amazing, very friendly, respectful and helpful. I had a great stay and will use again in the future.

Great value for money. Room clean & tidy. Staff friendly and professional.

Looks old and not properly maintained. I was there 2 yrs ago and I had an amazing stay but now doesnt look great.

Such a clean, safe, affordable hotel. And also right on Robinson's Mall Marasbaras

We stayed there for 8 nights but there was no hot water....everytime i asked concerning this i was told they were getting it fixed but that did not happen.. A very ordinarily hotel...

Small but comfortable, clean, and convenient. Recommend!!

The room was cute. Not so much space. The space of the bathroom was good. But it was ok.

Should have a phone line in the room to call front desk staff etc. when needed.

The GoHotel in Tacloban is located adjacent to Robinson's Place, Marasbaras, with ample parking. The front desk personnel are friendly. The check-in process wasn't very efficient. I booked online but was still required to fill in my personal details on one paper then asked to provide similar information on a second page so the hotel could "get to know a bit more about me." I and other guests were asked to wait in a sitting area in the lobby for about ten minutes until called back to the front desk for the key and room number. I don't think there any rooms on the first floor. Neither of the two elevators are in service for access to rooms on higher floors. It's possible that all of the hotel's accommodations are on the second floor. My guess is elevator problems are ongoing here, based on the well made barrier complete with a professionally lettered sign in place to inform guests of the non working elevators. I carried my large suitcase up the stairs to the second floor. I suspect any of the hotel employees would have eagerly done this for me if I had asked. The corridors between the rooms are easily five meters wide, featuring long centerpieces two meters wide and as long as each corridor, which have the appearance of being filled with lunar dust and occasional chunks of volcanic rock. I've never seen a feature as elaborate yet so desolate. The auditory ambience of the corridors is poor with every voice echoing off the hard surfaces in the sparsely appointed hallways.

For the price, this is the best spot around Tacloban. Great hotel in a prime location right next to the mall. Staff was great. Only complaint is the AC would not work good enough to keep my room cool to my comfort. But, it was decent enough considering I was there in August.

Room to small

Great staff and location for easy access to mall and close to downtown. Room was small and didnt have any closet space to put my luggage and some areas of the room needed repair( laptop stand was fragile withe only 2 bolts holding it down). Other than that it was good enough for the 2 weeks i stayed there. Staff is great and nice and friendly and always accommodated whatever i needed in timely manner( asked for extra towels which they brought up asap and the battery for the room key was out a d they changed it asap as well.

Its roght next door to shopping center. Thr downside is the bed is so hard like a rock. My suggestion they should put pillow topper on the bed. I didnt have much sleep because if the brd

Small but comfortable, clean, and convenient. Recommend!!

Good place connected to a large mall, so dining and shopping are convenient. Rooms are small but comfortable, and have hot water for showers.

Close to a lot of shopping and dining options, very walkable. People gather outside their room and talk very loud, which is not the hotels fault. I was looking for a sign or notice about Quiet hours. There should be a posted designated times during which noise levels should be kept low to ensure a peaceful environment, during late evenings and early mornings.

I book my mother in this hotell & deficult to check in, even when they have book number,

Easy check in. The receptionist was very nice and professional. The lobby personnel were very helpful and attentive. Definitely will be back.

The checkin process was a bit slow.Only one staff was available in the counter while there was a queue (the supervisor inside the office could have help her).The room looks old and needs updating. Paint is faded and toilet has stained and visible damage. Lack of toilet paper.The room is too small that you cant have space to put your luggage if you have more than one.And you don't have enough space to walk or do some morning stretching.

For the price, this is the best spot around Tacloban. Great hotel in a prime location right next to the mall. Staff was great. Only complaint is the AC would not work good enough to keep my room cool to my comfort. But, it was decent enough considering I was there in August.

The staff was extremely helpful and courteous conveniently located right beside Robinsons Mall.

Great staff and location for easy access to mall and close to downtown. Room was small and didnt have any closet space to put my luggage and some areas of the room needed repair( laptop stand was fragile withe only 2 bolts holding it down). Other than that it was good enough for the 2 weeks i stayed there. Staff is great and nice and friendly and always accommodated whatever i needed in timely manner( asked for extra towels which they brought up asap and the battery for the room key was out a d they changed it asap as well.

Reserved a room on Expedia. When we arrived at the hotel we were informed that they were overbooked and could NOT accommodate us. If that isn’t bad enough, they refuse until today to refund our money. This was all on the eve of typhoon tino and I was traveling with an infant. The front desk couldn’t care less and had no solution. They didn’t realize that they were still offering rooms online while local guests needing shelter were sold all of the available vacant rooms. Luckily we were near the airport and got seats on the last flight out.

I pay additional for the breakfast but we didnt able to eat coz the cook was late

Staff are very attentive and polite. I’ve been staying here for several times and it just getting better.

Front desk Staff and security staff are very friendly Walking distance to Mall

Convenient, by the shopping mall and walkable

That it is attached to the mall and the convenience is great.

For the price, this is the best spot around Tacloban. Great hotel in a prime location right next to the mall. Staff was great. Only complaint is the AC would not work good enough to keep my room cool to my comfort. But, it was decent enough considering I was there in August.

good place to stay if flying out of Tacloban on an early flight

Very convenient

Close to mall

It’s near transportation go and to airport ,near shopping center and restaurants

very accesible to the mall.

Good place connected to a large mall, so dining and shopping are convenient. Rooms are small but comfortable, and have hot water for showers.

Overall decent place for the price. Conviently next to mall although this causes problems for cars and parking. Kids begging outside

Convenient, by the shopping mall and walkable

That it is attached to the mall and the convenience is great.

For the price, this is the best spot around Tacloban. Great hotel in a prime location right next to the mall. Staff was great. Only complaint is the AC would not work good enough to keep my room cool to my comfort. But, it was decent enough considering I was there in August.

Close to mall

It’s near transportation go and to airport ,near shopping center and restaurants

I pay additional for the breakfast but we didnt able to eat coz the cook was late

very accesible to the mall.

Good place connected to a large mall, so dining and shopping are convenient. Rooms are small but comfortable, and have hot water for showers.

Overall decent place for the price. Conviently next to mall although this causes problems for cars and parking. Kids begging outside

Close to a lot of shopping and dining options, very walkable. People gather outside their room and talk very loud, which is not the hotels fault. I was looking for a sign or notice about Quiet hours. There should be a posted designated times during which noise levels should be kept low to ensure a peaceful environment, during late evenings and early mornings.