Courtyard by Marriott Jackson Madison

We arrived and the desk clerk was so friendly. He asked where we’d like the placement of our room and it was pouring outside so we asked for a room close to an exterior door near close parking. He made sure that happened! Our room was very nice and updated and super clean! There was a nice lobby area with a bar and Starbucks which we utilized during our one night stay.

The hotel and room was very clean. A little disappointed there was not any complimentary coffee. There was Starbucks and the restaurant.

I love the location, the bar, the restaurant and the pool. My only issue was i was locked out of my room for hours due to door lock battery died. The staff was very accommodating gave me late check out and gift cards. The staff are 10000/10 they were amazing

I enjoyed the cleanliness of this hotel. You could tell it was well cared for. The staff were nice as well. The one thing Is I wish there was a highlight of the dining options inside and a better quality pool experience. It feel more like a small add on.

The property was exceptionally clean and absolutely beautiful! The location was great and the staff was professional and accommodating. The room was just as pictured. The bar and restaurant on site was really convenient. We had a wonderful stay. Everything was perfect! We will definitely be back!

We had an amazing experience at the Courtyard by Marriott Jackson Madison. From check in to check out, every staff member was curious and friendly. We soon one full day at the pool, and it was peaceful and quiet. We even met some new friends from Michigan and Texas.

One of the BEST hotels we have stayed in! And having a Starbucks in the hotel was a huge plus!!

Close to family. Clean, free parking, access to Bistro.

Very quiet and CLEAN hotel!

Staff was incredible, very clean.

Room has bugs, toilet bowl had rings around it.

2nd time to stay here. Great experience both times. Very friendly staff and clean hotel. Love having the small couch in the room. Bathroom was spacious & clean & well maintained.

Cleanliness, friendly highly recommend

The person that checked me in was very nice, moved quickly, and had a positive attitude. The room could have been cleaner- the remote was dirty, there were makeup stains on the comforter. The shower wasn’t properly cleaned and the pump bottles had dried products on the pumps.

First room I checked into had long black hair on the floor of the bathroom and the shower stall had significant damage. The room they moved me to had poor internet service, chips in the bathroom tile floor and the PTAC unit (air conditioner) was not installed properly so condensate water kept the carpet wet and musty all the time. Not a great Marriott property.

The room was nice and everything was up to par. Front desk staff was always great. However, we had to request housekeeping and when they did, they only changed towels. They didn’t make the bed or remove the trash which is not customary at all.

I love staying in this hotel when I come to the Madison/Jackson area. It is right next to Starbucks, Georgia Blue, and near Nagoya and Sal & Mookie’s. I feel safe and that the rooms are clean.

We arrived to find out that the hotel couldn’t make key cards to access the doors of the facility. Consequently, we had to be let into our hotel room each time we arrived, which was quite inconvenient. To make matters worse, the bathroom was not cleaned properly. There were water rings in the toilet, along with hair on the toilet seat. There were also several strands of hair on the shower tray. My husband was leery about staying at a Courtyard Hotel, and this visit did not help.

No microwave in room is a real inconvenience.

Amazing! The rooms are very nice and the beds are comfortable. I will recommend!

Good location, modern well appointed rooms, friendly staff.

The rooms are very beautiful- they're unique in a sort of way that makes me think of what a VIP guest room on the USS Enterprise would look like. They're very pretty & tasteful & relaxing. Definitely not your average hotel room. We love the rooms & used to stay at a Hilton nearby when in town but decided to try something new when this hotel was built and we just love it. The bed sits facing the window almost in a center-of-the-room way (very fun & tasteful) & the TV pulls out from the wall to face the circular loveseat with rounded ottoman making it a very cozy lounging area which is over by the window or you can pull the TV out to “hover” facing the bed. The TV has Netflix, MAX & YouTube & menu guided cable TV. The bathrooms are wonderful with large open showers with half glass then a walk-in space & rain water fixture. The toilet seat & lid are guided so there’s no banging noise in your room or from your neighbors. Large counters with a large modern mirror & fixtures; very inviting. My only complaint would be that there’s no microwave in the rooms but I believe it’s bc of the angular artist cabinets which are part of the futuristic charm of the rooms & having a microwave sitting there would draw away from the design appeal. So far we haven’t let that send us looking for another hotel as we really really enjoy our stay here. We just moderate our eating out plans to have less leftovers, maybe share an appetizer & dish so that if anything is leftover it’s a chilled dessert!

First room I checked into had long black hair on the floor of the bathroom and the shower stall had significant damage. The room they moved me to had poor internet service, chips in the bathroom tile floor and the PTAC unit (air conditioner) was not installed properly so condensate water kept the carpet wet and musty all the time. Not a great Marriott property.

I almost fell out of the chair while I was trying to eat. The chair back was slanted back and would not straighten upright. The air conditioner never adjusted to a comfortable setting. The refrigerator froze our salads too.

No bathtub and no microwave. Rooms small

The hotel was nice and clean. The staff was friendly and efficient. I had requested a room with a bathtub and was told one had been blocked off for me. It was not so I ended up with a shower only. Also, there was a consistent vibrating noise in my room. I must have been near the air conditioning system. I will stay there again.

The rooms are amazing. 10/10 100%! The nicest hotel I’ve stayed at in this category. It’s warm & inviting while at the same time artistic in a sort of modern-sputnik way. To me, modern décor & furniture tend to trade comfort for style but not so at this hotel. They have blended the 2 in a cozy but exciting way. I’m beyond impressed! I was on a special Mommy/Daughter weekend trip & her 8 year old mind was in love before the door closed behind us. She’s told her big brother & friends how jealous they should be bc we stayed here & they didn’t. She just feels like the heavens opened up & blessed us. It has certainly added a special flare to our special wknd together!

Convenient location, spacious room, pleasant staff

I booked online and it got date wrong, Lynn was so helpful and nice she fixed it and made our whole stay great!

The front desk attendant was great. The power went out in the whole building just as we pulled into the parking lot at 10 p.m. with an infant and a 5 year old! It was only out for a few seconds but all systems were down when we walked in the door. The front desk was very apologetic of our wait, even though it wasn't her fault. She was polite, offered us something to drink while we waited, and was in good spirits despite a stressful situation (card readers were also down so she was having to take all guests to their rooms). The bartender also helped my husband and five year old when they went for a snack and he was great! The room was clean, the beds were comfy, and overall we had a good stay for the night!

All the staff provided excellent and friendly service!

I love the location, the bar, the restaurant and the pool. My only issue was i was locked out of my room for hours due to door lock battery died. The staff was very accommodating gave me late check out and gift cards. The staff are 10000/10 they were amazing

The staff at this hotel really made it shine. They were so friendly, courteous, attentive and kind. Paul particularly went above and beyond for our entire group.

The staff was awesome and friendly and made the stay feel very warm and inviting.

Had to call 4 times for clean towels

Just some rude staff in the morning shift. The property is nice and clean.

Our stay proved to be a nice one thanks to an impressive and helpful staff

The hotel is ok and the staff seemed friendly. It was just my husband and myself. We asked for housekeeping and did not get it. There was no shampoo, asked and was told they would refill, never did. It was freezing in MS. Turned the heat on in the room only to come back to air conditioning. Was not happy there. Normally stay at the Embassy in that area and will go back.

Very convenient to places to eat and shop.

Great location.

Clean and quiet. Georgia Blue restaurant across the parking lot was amazing!

This is a super convenient location, situated just off the interstate and within walking distance to Starbucks, restaurants, and a Walgreens. What really stood out here was the front desk staff; everyone I spoke with was super helpful and accommodating.

Peaceful area. Great location for the adventurous trip i had planned.

Perfect location. Close to interstate but very quiet. Close to food and hospital

Nice hotel in a good area

Nice property. Staff was very helpful. Close to restaurants and shopping.

Loved the location close to Primos. Safe and quiet.

I love staying in this hotel when I come to the Madison/Jackson area. It is right next to Starbucks, Georgia Blue, and near Nagoya and Sal & Mookie’s. I feel safe and that the rooms are clean.

The staff was warm, friendly and welcoming. Property well maintained. As small as it may seem, I was disappointed I had to buy coffee. I am accustomed to Hampton, HIExpress similar business class competitors offering complimentary coffee.

We arrived and the desk clerk was so friendly. He asked where we’d like the placement of our room and it was pouring outside so we asked for a room close to an exterior door near close parking. He made sure that happened! Our room was very nice and updated and super clean! There was a nice lobby area with a bar and Starbucks which we utilized during our one night stay.

The hotel and room was very clean. A little disappointed there was not any complimentary coffee. There was Starbucks and the restaurant.

I love the location, the bar, the restaurant and the pool. My only issue was i was locked out of my room for hours due to door lock battery died. The staff was very accommodating gave me late check out and gift cards. The staff are 10000/10 they were amazing

I enjoyed the cleanliness of this hotel. You could tell it was well cared for. The staff were nice as well. The one thing Is I wish there was a highlight of the dining options inside and a better quality pool experience. It feel more like a small add on.

The property was exceptionally clean and absolutely beautiful! The location was great and the staff was professional and accommodating. The room was just as pictured. The bar and restaurant on site was really convenient. We had a wonderful stay. Everything was perfect! We will definitely be back!

No notes. Had a perfect stay. Try the french toast but go to Primo's as often as possible!

No continental breakfast. Overpriced.

One of the BEST hotels we have stayed in! And having a Starbucks in the hotel was a huge plus!!

I have stayed at hundreds of hotels over the years and that is the most on comfortable bed I have ever been on.... Did not like the Bisto idea... just give breakfast... If people want to drink , go to a bar.... only saw 1 person there...not a very good compliment.