Iberostar Paraíso del Mar
209 US$
/ noche
Promedio para octubre
Precios para Iberostar Paraíso del Mar
Selecciona fechas para ver precios y disponibilidad
209 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Iberostar Paraíso del Mar, los precios por noche son de 154 US$ de media en el mes más barato (septiembre) y de 581 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 581 US$ |
| marzo | 433 US$ |
| junio | 264 US$ |
| julio | 177 US$ |
| agosto | 184 US$ |
| septiembre | 154 US$ |
| octubre | 209 US$ |
| noviembre | 346 US$ |
| diciembre | 352 US$ |
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oct · 209 US$
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Más caro: enero (aprox. 581 US$)
Más barato: septiembre (aprox. 154 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Después de mejorar tu swing en el campo de golf, la diversión continúa gracias a las instalaciones recreativas, que incluyen una discoteca y u...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Después de mejorar tu swing en el campo de golf, la diversión continúa gracias a las instalaciones recreativas, que incluyen una discoteca y una piscina al aire libre. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Las instalaciones para eventos de este complejo turístico incluyen zona para conferencias y salas de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Toma algo de cocina internacional en El Mercado, una de las muchas opciones que ofrece este complejo turístico para tomar algo, que incluyen 12 restaurantes y 3 cafeterías. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 4 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 388 habitaciones con aire acondicionado, artículos del minibar gratis y televisión de pantalla plana. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Iberostar Waves Paraíso del Mar - All Inclusive de Playa del Carmen está con fácil acceso al centro de convenciones, a solo 2 min en coche de Campo de golf Playa Paraíso y a 14 min de Playa Maroma. Además, este complejo con todo incluido se encuentra a 15,4 km de Playa Ojo de Agua y a 18,7 km de Playa Puerto Morelos.
Qué hay cerca
Playa del Paraíso(0.4 millas)
Campo de golf Playa Paraíso(0.7 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya(1.2 millas)
Campo de golf Nicklaus Design(1.5 millas)
Playa Maroma(4.3 millas)
Playa Virgen(6.8 millas)
Parque ecológico Tres Ríos(6.9 millas)
Jardín botánico Dr. Alfredo Barrera Marín(7 millas)
Santuario de la Esperanza y Cápsula del Tiempo(7.9 millas)
Campo de golf El Camaleón Mayakoba(8.2 millas)
Monumento Ruta de los Cenotes(9.4 millas)
Jungle Spa(9.5 millas)
Plaza Central de Puerto Morelos(9.5 millas)
Iglesia católica San José(9.5 millas)
Playa Ojo de Agua(9.6 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(33.8 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(22.7 millas)
Aeropuerto Internacional de Tulum (TQO)(78 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Mostrador turístico
Ubicación
Carretera Chetumal-Puerto Juarez Km 309, Lote 1 Playa
Playa del Paraíso (0.4 millas)
Campo de golf Playa Paraíso (0.7 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya (1.2 millas)
Campo de golf Nicklaus Design (1.5 millas)
Playa Maroma (4.3 millas)
Playa Virgen (6.8 millas)
Opciones de habitación
5
Suite junior, junto a la playa
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación Premium, junto a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
366 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Suite junior, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
388 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación Premium Adaptada
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
431 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Suite junior, frente al mar (Beach Access)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
388 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Habitación Premium (Tropical View)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
431 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación Premium
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
366 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación Premium (PROMO)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
366 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Iberostar Paraíso del Mar
7.8
Bueno
Basado en 1001 comentarios verificados
¿Quién se queda aquí?
Pareja
29%
Familia
62%
Grupo
7%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Iberostar Waves Paraíso del Mar - Todo Incluido, los huéspedes destacan los exuberantes jardines llenos de vida silvestre, las amplias piscinas y el personal generalmente amable, al tiempo que señalan repetidamente la gran extensión del complejo, las insistentes ofertas de membresía y el acceso diferenciado que restringe algunas áreas y servicios.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Iberostar Waves Paraíso del Mar - Todo Incluido, los huéspedes destacan los exuberantes jardines llenos de vida silvestre, las amplias piscinas y el personal generalmente amable, al tiempo que señalan repetidamente la gran extensión del complejo, las insistentes ofertas de membresía y el acceso diferenciado que restringe algunas áreas y servicios.
Los buffets son comúnmente promedio y a menudo están al aire libre sin aire acondicionado, mientras que varios restaurantes a la carta tienen mejor valoración; las reservas son limitadas y deben hacerse con anticipación, y muchos críticos consideran que las bebidas del bar son algo flojas. Dentro del gran complejo, los transbordadores pueden ser lentos, no hay ascensores en los edificios de habitaciones, el servicio de piscina es limitado y las tumbonas en la playa y las piscinas se ocupan rápidamente. Las habitaciones son limpias pero anticuadas, con camas firmes, aire acondicionado o presión de agua inconsistentes y problemas de mantenimiento ocasionales, además de algunos informes de insectos. Espere una estancia extensa y centrada en la naturaleza con mucho que hacer si planifica con anticipación las comidas y no le importa caminar.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las amplias piscinas, el popular club infantil Star Camp, y un gimnasio y spa bien valorados, destacan positivamente. Sin embargo, algunas áreas están restringidas por pulsera, los transbordadores pueden ser lentos, no hay ascensores ni servicio de habitaciones, el servicio de piscina es limitado y las tumbonas se llenan rápidamente.
Reseñas de huéspedes relacionadas
6
Georgia Jess
18 oct 2025
·
Se alojó 7 noches
We stayed for a week and while we loved the buffet breakfast variety and the pool activities every day, we felt as though we were constantly being hounded by sales staff to buy something on property either a time share, excursions, massages, or sunglasses- we could never fully relax without being asked to buy something either on the beach or at the pool. If you want a to hang out by the beach you have to claim your lounger at 6am as there are nowhere near enough for the amount of guests on the resort. It took three days for maintenance to fix our broken shower which only produced cold water, and halfway through the stay housekeeping staff just stopped restocking the mini bar. We loved how the variety of things there were to do on resort and the daily activity calendar within the app. The gym is incredible and the spa is beautiful and relaxing. The staff we interacted with were extremely friendly and kind and truly love the work they do which helps the experience.
We stayed for a week and while we loved the buffet breakfast variety and the pool activities every day, we felt as though we were constantly being hounded by sales staff to buy something on property either a time share, excursions, massages, or sunglasses- we could never fully relax without being asked to buy something either on the beach or at the pool. If you want a to hang out by the beach you have to claim your lounger at 6am as there are nowhere near enough for the amount of guests on the resort. It took three days for maintenance to fix our broken shower which only produced cold water, and halfway through the stay housekeeping staff just stopped restocking the mini bar. We loved how the variety of things there were to do on resort and the daily activity calendar within the app. The gym is incredible and the spa is beautiful and relaxing. The staff we interacted with were extremely friendly and kind and truly love the work they do which helps the experience.
10
Jonathan
9 ago 2025
·
Se alojó 5 noches
Place is great! Was a last minute trip and I’m not disappointed. Getting around is very easy with the help of all the carts around, I was just very surprised that the pools closed down at 6pm/1800hrs still plenty of daylight and energy to go around.
Place is great! Was a last minute trip and I’m not disappointed. Getting around is very easy with the help of all the carts around, I was just very surprised that the pools closed down at 6pm/1800hrs still plenty of daylight and energy to go around.
8
Roberto
24 sept 2024
·
Se alojó 5 noches
Beautifully resort beach and pool side was clean and very comfortable. Only cons I’d say wish the transportation around the resort came around a bit faster most of the visit we had to walk a lot whether if it was to eat breakfast in the morning or for dinner. Also would be nice if there was a schedule of which restaurants were open and not maybe in the lobby or something.
Beautifully resort beach and pool side was clean and very comfortable. Only cons I’d say wish the transportation around the resort came around a bit faster most of the visit we had to walk a lot whether if it was to eat breakfast in the morning or for dinner. Also would be nice if there was a schedule of which restaurants were open and not maybe in the lobby or something.
10
James
25 jun 2025
·
Se alojó 5 noches
This was our fifth visit to an Iberostar resort in Riviera Maya. The resort grounds are always beautiful, the staff is friendly, welcoming, and professional, and we always feel like family when we come. The restaurants, buffets, and even the beach food is delicious and fresh with great variety. The Spa was incredible. We feel at home at Iberostar and will be visiting many more around the world because of our stays at Paraiso Maya and Paraiso Lindo.
This was our fifth visit to an Iberostar resort in Riviera Maya. The resort grounds are always beautiful, the staff is friendly, welcoming, and professional, and we always feel like family when we come. The restaurants, buffets, and even the beach food is delicious and fresh with great variety. The Spa was incredible. We feel at home at Iberostar and will be visiting many more around the world because of our stays at Paraiso Maya and Paraiso Lindo.
6
Jessica
18 jun 2025
·
Se alojó 5 noches
Our stay at Iberostar was good but I would not book here again. Here are my reasons why: they don’t have any elevators for the hotel buildings, the food for the restaurants and buffet was alright nothing memorable and not enough shuttles or we would be denied a ride (due to wristband color, a full shuttle, or ignored) so expect to do a lot of walking if you are looking to explore the resort. Last thing, which was very inconvenient you had to make reservations for the restaurants that require reservations the DAY OF specifically in the morning if you want secure a spot. This does not make sense especially when you want to relax and enjoy your vacation.
Our stay at Iberostar was good but I would not book here again. Here are my reasons why: they don’t have any elevators for the hotel buildings, the food for the restaurants and buffet was alright nothing memorable and not enough shuttles or we would be denied a ride (due to wristband color, a full shuttle, or ignored) so expect to do a lot of walking if you are looking to explore the resort. Last thing, which was very inconvenient you had to make reservations for the restaurants that require reservations the DAY OF specifically in the morning if you want secure a spot. This does not make sense especially when you want to relax and enjoy your vacation.
6
Vanessa
21 jul 2025
·
Se alojó 5 noches
Our stay was ok and we weren’t very satisfied. There was no poolside service of food or drinks. Pool was not clean. There were so many Coati’s. We first thought it was cute seeing them around but then it became too much. They were running all around, in the garage cans, stealing food and drinks. The staff was average compared to other places we have stayed. We won’t ever return to this hotel. We did spend a day at their other resort, Lindo and that was very nice. If we do return to the area, we will stay at Lindo.
Our stay was ok and we weren’t very satisfied. There was no poolside service of food or drinks. Pool was not clean. There were so many Coati’s. We first thought it was cute seeing them around but then it became too much. They were running all around, in the garage cans, stealing food and drinks. The staff was average compared to other places we have stayed. We won’t ever return to this hotel. We did spend a day at their other resort, Lindo and that was very nice. If we do return to the area, we will stay at Lindo.
6
Patricia
24 jul 2025
·
Se alojó 3 noches
Pro: Hard working staff. Con: Staff is overworked, especially at pool bars and the Mexican Restaurant. Pro: Family room was nice, great for my family and two teens. Con: Beach is very small, believe the reviews!! They do a great job of managing seaweed but its very small, and reserving seats IS NO JOKE! I had to get up at 7 to get 4 seats. Con: Pool is just as bad, reserve seating is SERIOUS here..I realize I visited in July but the water is warm, almost hot. Felt like a hot tub. Con: If you expect a waiter or waitress to stop by your pool or beach chair and take your drinks, LOOK elsewhere. I have been to other resorts and its a common thing, YOU GET UP AND GO TO THE BAR for your drinks here.. Con: Mexican restaurant was the biggest disappointment. short staffed, waited over an hour to be seated and over 35 minutes to receive food. Other: The buffets were average, nothing special here. The resort is BIG, with them using a major paved "sidewalk" for golf carts to pick up and drop you off. Lots of walking. Again, I am not a picky person and have visited many resorts, this Iberostar was a disappointment, and will not return. Did I mention how overworked the staff is? The women and the bar and restaurants should be applauded.
Pro: Hard working staff. Con: Staff is overworked, especially at pool bars and the Mexican Restaurant. Pro: Family room was nice, great for my family and two teens. Con: Beach is very small, believe the reviews!! They do a great job of managing seaweed but its very small, and reserving seats IS NO JOKE! I had to get up at 7 to get 4 seats. Con: Pool is just as bad, reserve seating is SERIOUS here..I realize I visited in July but the water is warm, almost hot. Felt like a hot tub. Con: If you expect a waiter or waitress to stop by your pool or beach chair and take your drinks, LOOK elsewhere. I have been to other resorts and its a common thing, YOU GET UP AND GO TO THE BAR for your drinks here.. Con: Mexican restaurant was the biggest disappointment. short staffed, waited over an hour to be seated and over 35 minutes to receive food. Other: The buffets were average, nothing special here. The resort is BIG, with them using a major paved "sidewalk" for golf carts to pick up and drop you off. Lots of walking. Again, I am not a picky person and have visited many resorts, this Iberostar was a disappointment, and will not return. Did I mention how overworked the staff is? The women and the bar and restaurants should be applauded.
10
Ivan
24 oct 2023
·
Se alojó 6 noches
Excellent hotel with a lot of pools, bars, different dining options and activities, such as yoga, volleyball, fitness, zumba and variety of night shows!
Excellent hotel with a lot of pools, bars, different dining options and activities, such as yoga, volleyball, fitness, zumba and variety of night shows!
8
Norma
15 jun 2025
·
Se alojó 5 noches
We just wish the buildings had elevators.
We just wish the buildings had elevators.
8
Joe
5 nov 2023
·
Se alojó 3 noches
No room service
No room service
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran los jardines y las habitaciones muy limpios y bien mantenidos. Otros informan de problemas como piscinas sucias o calientes, insectos ocasionales (cucarachas/bichos) y fallos ocasionales en el servicio de limpieza o el mantenimiento.
Reseñas de huéspedes relacionadas
2
Bryan Daniel Romo
21 oct 2025
·
Se alojó 5 noches
Some of the staff was amazing, but most of them want to sell you on their timeshare the hotel offers (they don’t consider it a time share but it is). They are very pushy on it and feels like a scam. To get around the hotel you have to wait for a golf kart which will sometime take up to 15 minutes. Or you can just walk to your room which is not convenient at all. Was the biggest inconvenience. The food made me have the runs 4 days into the trip, the cups were always dirty. The biggest issue we had were BED BUGS. We let the manager know on the second to last night and they didn’t have a room they could swap us to so they offered to fumigate the room which I felt super uncomfortable after since it’s chemicals. This place was the worst trip I’ve gone to vacation at Forsure.
Some of the staff was amazing, but most of them want to sell you on their timeshare the hotel offers (they don’t consider it a time share but it is). They are very pushy on it and feels like a scam. To get around the hotel you have to wait for a golf kart which will sometime take up to 15 minutes. Or you can just walk to your room which is not convenient at all. Was the biggest inconvenience. The food made me have the runs 4 days into the trip, the cups were always dirty. The biggest issue we had were BED BUGS. We let the manager know on the second to last night and they didn’t have a room they could swap us to so they offered to fumigate the room which I felt super uncomfortable after since it’s chemicals. This place was the worst trip I’ve gone to vacation at Forsure.
10
SHERRY
31 oct 2025
·
Se alojó 4 noches
Clean and great food
Clean and great food
10
Esteban
10 oct 2025
·
Se alojó 7 noches
In general clean and very organized
In general clean and very organized
10
Vadim
16 abr 2023
·
Se alojó 7 noches
An excellent hotel, which is very well maintained and super clean. Rooms are slightly out of style, but are super clean, with perfectly white sheets and nice firm beds. The area is a mix of preserved jungle and all the niceties of an all inclusive resort. Great staff with a special shout out to Arís our concierge who took excellent care of us. Drinks are good, family friendly, beach has plenty of pure sand sea entries (if you have been to Riviera Maya you know that rocks can occur) where you do not need water shoes and it's fairly shallow at the beginning so little ones can play
An excellent hotel, which is very well maintained and super clean. Rooms are slightly out of style, but are super clean, with perfectly white sheets and nice firm beds. The area is a mix of preserved jungle and all the niceties of an all inclusive resort. Great staff with a special shout out to Arís our concierge who took excellent care of us. Drinks are good, family friendly, beach has plenty of pure sand sea entries (if you have been to Riviera Maya you know that rocks can occur) where you do not need water shoes and it's fairly shallow at the beginning so little ones can play
6
James
28 jul 2024
·
Se alojó 6 noches
Property was nice, Pools were dirty most of the week we were there. No A/C in lobby area where entertainment was.
Property was nice, Pools were dirty most of the week we were there. No A/C in lobby area where entertainment was.
8
Pinky
29 ago 2024
·
Se alojó 5 noches
My room have cockroach inside
My room have cockroach inside
8
Victor
4 jul 2024
·
Se alojó 7 noches
ZANCUDOS A MORIR!! entiendo que hay que mantener el ecosistema, pero la cantidad de zancudos que hay en el lugar es exagerado!! No puedes desayunar comer o cenar a gusto aun con repelente, podrian fumigar para mantener la poblacion de zancudos controlada, fue de lo mas incomodo y desesperante estar rascandonos y corriendo por todos lados para que no nos picaran porque parecen inmunes a los repelentes incluso al que te dejan en la habitación del hotel. En cuanto a limpieza no se si me toco que la persona que limpiaba mi habitación no le gustaba su trabajo pero si no era lo mejor. Incluso llegamos a ver cucarachas dentro de la habitación y las sabanas sucias de recién que llegamos. La propiedad es algo antigua pero pe dan buen mantenimiento. Todo el personal es amable. Las bebidas no son lo mejor pero la comida si esta muy rica.
ZANCUDOS A MORIR!! entiendo que hay que mantener el ecosistema, pero la cantidad de zancudos que hay en el lugar es exagerado!! No puedes desayunar comer o cenar a gusto aun con repelente, podrian fumigar para mantener la poblacion de zancudos controlada, fue de lo mas incomodo y desesperante estar rascandonos y corriendo por todos lados para que no nos picaran porque parecen inmunes a los repelentes incluso al que te dejan en la habitación del hotel. En cuanto a limpieza no se si me toco que la persona que limpiaba mi habitación no le gustaba su trabajo pero si no era lo mejor. Incluso llegamos a ver cucarachas dentro de la habitación y las sabanas sucias de recién que llegamos. La propiedad es algo antigua pero pe dan buen mantenimiento. Todo el personal es amable. Las bebidas no son lo mejor pero la comida si esta muy rica.
10
Pamela Sue
21 feb 2023
·
Se alojó 9 noches
We were here for 9 days and would definitely stay here again. The staff was great, the grounds, restaurants and our room were SO clean and well maintained. Nice variety of restaurants to choose from as well.
We were here for 9 days and would definitely stay here again. The staff was great, the grounds, restaurants and our room were SO clean and well maintained. Nice variety of restaurants to choose from as well.
4
Oscar
1 nov 2024
·
Although the rooms we kept fairly clean there was 1 giant cockroach about 1inch long in our shower, the pool needed allot of attention, dirty pool, entertainment was 3 out of 10. At the beach, the Coati animals were everywhere making it impossible to sit and eat peacefully, we always had to stand and eat, some were somewhat aggressive and would not hesitate totale your food right out of your plate. At checkout staff refused to honor our hotel certificates.We will not be returning to this resort. There are many others in the area for less money, and better quality food, entertainment and cleanliness.
Although the rooms we kept fairly clean there was 1 giant cockroach about 1inch long in our shower, the pool needed allot of attention, dirty pool, entertainment was 3 out of 10. At the beach, the Coati animals were everywhere making it impossible to sit and eat peacefully, we always had to stand and eat, some were somewhat aggressive and would not hesitate totale your food right out of your plate. At checkout staff refused to honor our hotel certificates.We will not be returning to this resort. There are many others in the area for less money, and better quality food, entertainment and cleanliness.
10
Daniel
28 ago 2025
·
Se alojó 7 noches
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones se sienten anticuadas con camas firmes, aire acondicionado limitado o inconsistente, baja presión de agua y comodidades básicas; las llaves y la tecnología en la habitación son sencillas, aunque la cobertura de Wi-Fi es buena. Algunos huéspedes aún las encuentran lo suficientemente cómodas para descansar bien.
Reseñas de huéspedes relacionadas
6
Nora
14 ene 2023
·
Se alojó 19.369 noches
The property was beautiful and well kept. The property was also HUGE!! If you have ANY problems with walking, don’t count on the golf cart shuttles to help you very often. (They are rare to catch) The rooms in Del Mar are as basic as they come. (Borderline yucky and definitely not luxury) The shower had little to no pressure, the toilet was on the fritz, the lights turn off every 20 minutes because it’s on a timer, there are only 3 channels in English. If you want to use the gym or the water slides, that’s extra. Any don’t fall for the whole $300 resort credit per room per stay. It is just a bunch of useless coupons. I believe that I booked the wrong hotel because I stayed here 20 years ago and I was so impressed!! (Definitely not this time) The food was ok, the staff was great. I am disappointed that I booked at the wrong resort. If you are going to stay with Iberostar, don’t stay at Del Mar!! I will probably search out a new chain from here on out when I visit Mexico again. I kept raving about how nice this resort will be and it was a disappointment.
The property was beautiful and well kept. The property was also HUGE!! If you have ANY problems with walking, don’t count on the golf cart shuttles to help you very often. (They are rare to catch) The rooms in Del Mar are as basic as they come. (Borderline yucky and definitely not luxury) The shower had little to no pressure, the toilet was on the fritz, the lights turn off every 20 minutes because it’s on a timer, there are only 3 channels in English. If you want to use the gym or the water slides, that’s extra. Any don’t fall for the whole $300 resort credit per room per stay. It is just a bunch of useless coupons. I believe that I booked the wrong hotel because I stayed here 20 years ago and I was so impressed!! (Definitely not this time) The food was ok, the staff was great. I am disappointed that I booked at the wrong resort. If you are going to stay with Iberostar, don’t stay at Del Mar!! I will probably search out a new chain from here on out when I visit Mexico again. I kept raving about how nice this resort will be and it was a disappointment.
8
Lisa
15 mar 2023
·
Se alojó 6 noches
We enjoyed our week at Iberostar Del Mar. It was a wonderful family vacation. The staff was incredible! Everyone was super friendly & service was always great! Pool area had activities going on daily. There were a couple of things we weren’t happy with. 1st & biggest issue were the beds. They are awful. It was by far the worst bed we’ve ever slept on. It was like a slab of wood. We had 2 rooms & both were the same. The 2nd issue were the resort credits. Any all inclusive we have stayed at we can use the credits towards spa, excursions & as a whole. They broke the credits down, $25 to the spa, $50 towards a water activity. That was very disappointing. We stayed at the Hard Rock a few years back. We had $600 in credits. We were able to use the credit to cover the cost of our dolphin excursion. Of course Iberostar didn’t disclose this in the booking information. Another area we were disappointed in was how they set up dining at the restaurants. The all inclusive restaurants were limited. For every 2 nights stayed you received 1 dinner at a restaurant. We received 3. The other evenings were a buffet. Again other resorts we have stayed allowed us access to the restaurants every day of our stay. The buffet food was good. Not great but good. Definitely a large variety. The wild life that live on the resort were awesome to listen to & watch. Even though there were things we weren’t happy with we still had a great vacation! Not sure if I would book with them again.
We enjoyed our week at Iberostar Del Mar. It was a wonderful family vacation. The staff was incredible! Everyone was super friendly & service was always great! Pool area had activities going on daily. There were a couple of things we weren’t happy with. 1st & biggest issue were the beds. They are awful. It was by far the worst bed we’ve ever slept on. It was like a slab of wood. We had 2 rooms & both were the same. The 2nd issue were the resort credits. Any all inclusive we have stayed at we can use the credits towards spa, excursions & as a whole. They broke the credits down, $25 to the spa, $50 towards a water activity. That was very disappointing. We stayed at the Hard Rock a few years back. We had $600 in credits. We were able to use the credit to cover the cost of our dolphin excursion. Of course Iberostar didn’t disclose this in the booking information. Another area we were disappointed in was how they set up dining at the restaurants. The all inclusive restaurants were limited. For every 2 nights stayed you received 1 dinner at a restaurant. We received 3. The other evenings were a buffet. Again other resorts we have stayed allowed us access to the restaurants every day of our stay. The buffet food was good. Not great but good. Definitely a large variety. The wild life that live on the resort were awesome to listen to & watch. Even though there were things we weren’t happy with we still had a great vacation! Not sure if I would book with them again.
6
Genaro Abel
9 jun 2025
·
Se alojó 4 noches
Everything was hot; *the room’s electricity turned off automatically when you locked the door/left the room, which made the room hot upon return *the ac in all the rooms have a max cold temp of 80*F (27*C) *most dining options are outside in the heat *the lobby is outside in the heat *Golf carts are inconsistent, forcing you to walk everywhere in the heat Food and resort quality was a mixed bag; *a lot of the food tasted alike, with exception for the Japanese Hibachi and Mediterranean restaurant *the drink quality was wildly inconsistent, with some bars being great while others where bad *the vendors at the pop ups seemed irritated at any question or request *the rooms and resort have some signs of aging, but nothing too dramatic Very classist design; *you are given a bracelet to wear during your entire stay, and are assigned a color based on what hotel and level you are at. If you are blue, you are treated like trash and barred from a lot of the amenities. If you do insist on going to this resort, do yourself a favor and pay more for the mid or high class level. The good; - some food was great - some drinks where awesome - the kids LOVED Star Camp - lots of opportunities to walk and get your steps in— we averaged 20k+ a night, averaging around 9 miles! - the pool parties with the bubble machine where awesome and so much fun! - late night dining and dessert options Overall review: if it’s cheap, go for it! If not, there are MUCH better options around.
Everything was hot; *the room’s electricity turned off automatically when you locked the door/left the room, which made the room hot upon return *the ac in all the rooms have a max cold temp of 80*F (27*C) *most dining options are outside in the heat *the lobby is outside in the heat *Golf carts are inconsistent, forcing you to walk everywhere in the heat Food and resort quality was a mixed bag; *a lot of the food tasted alike, with exception for the Japanese Hibachi and Mediterranean restaurant *the drink quality was wildly inconsistent, with some bars being great while others where bad *the vendors at the pop ups seemed irritated at any question or request *the rooms and resort have some signs of aging, but nothing too dramatic Very classist design; *you are given a bracelet to wear during your entire stay, and are assigned a color based on what hotel and level you are at. If you are blue, you are treated like trash and barred from a lot of the amenities. If you do insist on going to this resort, do yourself a favor and pay more for the mid or high class level. The good; - some food was great - some drinks where awesome - the kids LOVED Star Camp - lots of opportunities to walk and get your steps in— we averaged 20k+ a night, averaging around 9 miles! - the pool parties with the bubble machine where awesome and so much fun! - late night dining and dessert options Overall review: if it’s cheap, go for it! If not, there are MUCH better options around.
10
Danielle
1 abr 2023
·
Se alojó 6 noches
The Iberostar Paraiso Del Mar was such a great experience through and through! Check in was incredibly smooth, getting our room keys & towel cards, and an explanation of the whole resort and amenities. I would definitely agree with their status as an "eco resort", they are entirely single use plastic free when it comes to the customer experiene. When it comes to drinking water they provide glass water bottles and water & ice fill stations in every building. No single use plastic cups or cutlery. The shampoo, conditioner & body wash are in pumps in the shower, not tiny bottles. The food was incredible - this was my number one requirement when picking a resort and they did exceptionally well, the buffet always had a great selection. You also get a free "a la carte" dinner for every 3 nights that you stay, we went to the Japanese & Mexican restaurants, and both were fantastic. We never had a hard time finding chairs & an umbrella at the beach, no matter what time of day we went down there. The wifi was another INCREDIBLE surprise! Completely free, and it reaches the entire property, we had no problem streaming music all the way down at the beach, or watching videos in our room. There's multiple resorts that you can walk between, and there is just so much to see, can not recommend this resort enough!!
The Iberostar Paraiso Del Mar was such a great experience through and through! Check in was incredibly smooth, getting our room keys & towel cards, and an explanation of the whole resort and amenities. I would definitely agree with their status as an "eco resort", they are entirely single use plastic free when it comes to the customer experiene. When it comes to drinking water they provide glass water bottles and water & ice fill stations in every building. No single use plastic cups or cutlery. The shampoo, conditioner & body wash are in pumps in the shower, not tiny bottles. The food was incredible - this was my number one requirement when picking a resort and they did exceptionally well, the buffet always had a great selection. You also get a free "a la carte" dinner for every 3 nights that you stay, we went to the Japanese & Mexican restaurants, and both were fantastic. We never had a hard time finding chairs & an umbrella at the beach, no matter what time of day we went down there. The wifi was another INCREDIBLE surprise! Completely free, and it reaches the entire property, we had no problem streaming music all the way down at the beach, or watching videos in our room. There's multiple resorts that you can walk between, and there is just so much to see, can not recommend this resort enough!!
8
Martin
2 sept 2025
·
Se alojó 3 noches
Pros: The breakfast buffet was beyond delicious! The rooms were clean and the staff was extremely helpful. Cons: This property is older. Rooms where average. Room amenities are average at best. Flat screen TVs are not Smart TVs. No 24/7 room service. They share a compound but do not have access to all the pools. This is a 3.5 star resort. 4 stars on a good day only because the staff will do their best to accommodate each guest.
Pros: The breakfast buffet was beyond delicious! The rooms were clean and the staff was extremely helpful. Cons: This property is older. Rooms where average. Room amenities are average at best. Flat screen TVs are not Smart TVs. No 24/7 room service. They share a compound but do not have access to all the pools. This is a 3.5 star resort. 4 stars on a good day only because the staff will do their best to accommodate each guest.
6
Shahina
2 ene 2025
·
Se alojó 6 noches
Rooms are very below average.
Rooms are very below average.
6
Julie
31 oct 2025
·
Se alojó 5 noches
Stayed in building 11. It really needs to be painted inside and out. Staff were incredibly helpful and food at the Smokehouse and the Italian restaurant was amazing. Staff did push the Club several times but we just politely said no. The only improvement outside of the paint, would be to somehow control the beach trolls selling merchandise. At least 10 times a day we were approached to purchase goods.
Stayed in building 11. It really needs to be painted inside and out. Staff were incredibly helpful and food at the Smokehouse and the Italian restaurant was amazing. Staff did push the Club several times but we just politely said no. The only improvement outside of the paint, would be to somehow control the beach trolls selling merchandise. At least 10 times a day we were approached to purchase goods.
8
Keith Charles
8 mar 2023
·
Se alojó 7 noches
Beautiful grounds. Friendly staff. But the rooms need updating and AC is limited to 72 Fahrenheit and they don’t have coffee makers in the rooms.
Beautiful grounds. Friendly staff. But the rooms need updating and AC is limited to 72 Fahrenheit and they don’t have coffee makers in the rooms.
6
Keyvan
10 oct 2025
·
Se alojó 4 noches
The rooms on the pictures are way cleear than the actual rooms. Especially the bath tub.
The rooms on the pictures are way cleear than the actual rooms. Especially the bath tub.
10
David
4 ago 2025
·
Se alojó 3 noches
The best hotel bed ever!
The best hotel bed ever!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es descrito con frecuencia como amable y trabajador, pero muchas reseñas mencionan insistentes ventas de multipropiedad, experiencias desiguales en la recepción o la conserjería, respuestas lentas y preocupaciones ocasionales sobre facturación o seguridad.
Reseñas de huéspedes relacionadas
2
David
4 jul 2025
·
Se alojó 5 noches
Right when I checked in, I was met by Alejandro, the supervisor at the check-in desk. He informed me that since I booked through Expedia, I would have to pay an extra $560 for a child, since the child rate on Expedia and their website is different. After numerous attempts to explain that through Expeida, a child is from 2-17 years of age and that either way, a child and an adult were the same price, he did not want to check us in. Even went as far as saying that this issue wasn't his problem and that if we don't like it, we don't have to stay in the hotel. Rather than trying to understand the situation and assist, he made us stay in the lobby for THREE hours, which doesn't have AC, and didn't even allow us to get lunch till I had to solve the situation with Expeida, which took another hour on the phone. Let alone, he and the rest of the staff were very hard to understand, and they didn't have a friendly way of interacting with the guests.
Right when I checked in, I was met by Alejandro, the supervisor at the check-in desk. He informed me that since I booked through Expedia, I would have to pay an extra $560 for a child, since the child rate on Expedia and their website is different. After numerous attempts to explain that through Expeida, a child is from 2-17 years of age and that either way, a child and an adult were the same price, he did not want to check us in. Even went as far as saying that this issue wasn't his problem and that if we don't like it, we don't have to stay in the hotel. Rather than trying to understand the situation and assist, he made us stay in the lobby for THREE hours, which doesn't have AC, and didn't even allow us to get lunch till I had to solve the situation with Expeida, which took another hour on the phone. Let alone, he and the rest of the staff were very hard to understand, and they didn't have a friendly way of interacting with the guests.
10
Sandra Lizbet
20 ago 2025
·
Se alojó 2 noches
Everything was great, but the check out person was not helpful at all, very rude and very low customer services. everyone else was great but the very last part of the stay and deal with people that really dont want to help really ruined for all. its our second time at the resort.
Everything was great, but the check out person was not helpful at all, very rude and very low customer services. everyone else was great but the very last part of the stay and deal with people that really dont want to help really ruined for all. its our second time at the resort.
2
Mohammad
25 sept 2025
·
Se alojó 3 noches
Some of the staff were very rude and the others were very kind so its hard to do ratings. My rating is based off of those rude staff and feel bad for the rest of them. Food quality in the open buffets were just fine, in the other restaurants were just terrible and mundane. Area is huge so you need transport shuttles. They're supposed to be there every 5 to 10 minutes which us very long already, and they take even longer to pick you up most of the time. Don't pick this resort if you don't want your vacation to get ruined.
Some of the staff were very rude and the others were very kind so its hard to do ratings. My rating is based off of those rude staff and feel bad for the rest of them. Food quality in the open buffets were just fine, in the other restaurants were just terrible and mundane. Area is huge so you need transport shuttles. They're supposed to be there every 5 to 10 minutes which us very long already, and they take even longer to pick you up most of the time. Don't pick this resort if you don't want your vacation to get ruined.
4
joanna
30 jul 2023
·
Se alojó 7 noches
Pros: our view from building 10 was beautiful. Watched the sunrise from our bed. Room was clean. Seaweed was an issue but the resort cleans the beach often so it never piled up. Con: reservations were limited. We are a family of 6 and we were only able to eat as a family once. On our arrival on Saturday- the first and only dinner we could reserve was Wednesday for 6 people. If you’re a large group - you have to eat at the buffet often since dinner reservations are limited and difficult to get. Con # 2 : they over charged us. We have a last min cancellation. So I called in advance made the change - received a confirmation email. At check in they billed me for the old price overcharging me $951 . I didn’t notice since it was in pesos. It took me 3 trips to the front desk to finally get it fixed. Con 3: pool chair war is real! If you reserve early in the morning and go to breakfast - someone will move your things. Happened to us 3 times. Annoying! Con 4: keep everything in a safe. A couple we were traveling with had their wallet stolen from the room. After the room was cleaned in the morning - he assumed no one would be in their room again for the rest of the day. After the pool, he left his wallet in his backpack on a chair and went to dinner. When we returned - wallet was gone. iberostar’s fake police filed a report but still out cash. Luckily credit company noticed suspicious charges and began declining them.iberostar isn’t safe when they allow thieves to work there
Pros: our view from building 10 was beautiful. Watched the sunrise from our bed. Room was clean. Seaweed was an issue but the resort cleans the beach often so it never piled up. Con: reservations were limited. We are a family of 6 and we were only able to eat as a family once. On our arrival on Saturday- the first and only dinner we could reserve was Wednesday for 6 people. If you’re a large group - you have to eat at the buffet often since dinner reservations are limited and difficult to get. Con # 2 : they over charged us. We have a last min cancellation. So I called in advance made the change - received a confirmation email. At check in they billed me for the old price overcharging me $951 . I didn’t notice since it was in pesos. It took me 3 trips to the front desk to finally get it fixed. Con 3: pool chair war is real! If you reserve early in the morning and go to breakfast - someone will move your things. Happened to us 3 times. Annoying! Con 4: keep everything in a safe. A couple we were traveling with had their wallet stolen from the room. After the room was cleaned in the morning - he assumed no one would be in their room again for the rest of the day. After the pool, he left his wallet in his backpack on a chair and went to dinner. When we returned - wallet was gone. iberostar’s fake police filed a report but still out cash. Luckily credit company noticed suspicious charges and began declining them.iberostar isn’t safe when they allow thieves to work there
8
Gregory
13 feb 2026
·
Se alojó 3 noches
Properly and staff were great. Rooms are clean and quiet but the showers have low pressure and not very warm. Lots of walking to get from rooms to food options. Food was average and the drinks were the low spot for me. My booking was for all taxes and fees included but they still charged me some bogus environmental fee on check out… lame. Plus the front desk staff really wants to sell you some breakfast and sales pitch for their time share thing… lame. Beach has lots of seating options and the pools were very nice. The grounds are lush very well maintained. Overall a good place for a fair price but the drinks and food need some work. Many areas of the property are restricted depending on your booking status.
Properly and staff were great. Rooms are clean and quiet but the showers have low pressure and not very warm. Lots of walking to get from rooms to food options. Food was average and the drinks were the low spot for me. My booking was for all taxes and fees included but they still charged me some bogus environmental fee on check out… lame. Plus the front desk staff really wants to sell you some breakfast and sales pitch for their time share thing… lame. Beach has lots of seating options and the pools were very nice. The grounds are lush very well maintained. Overall a good place for a fair price but the drinks and food need some work. Many areas of the property are restricted depending on your booking status.
8
Enrique
18 ago 2023
·
Se alojó 5 noches
Beautiful property, entire staff was a pleasure to interact with from housekeeping to front desk. The only negative was the endless am calls to try to go to their one and a half hour timeshare spiel. Other than that, place is amazing.
Beautiful property, entire staff was a pleasure to interact with from housekeeping to front desk. The only negative was the endless am calls to try to go to their one and a half hour timeshare spiel. Other than that, place is amazing.
4
jose
23 ene 2025
·
Se alojó 7 noches
We stayed Jan2-Jan 9. The resort was beautiful clean and for the most part staff was great. Until we got to the membership pitch. Since we weren’t interested we were dismissed treated with less importance because we didnt want the membership. we didnt get checked on after we turned down the membership. Kind of rude but sure we can over look that. But unfortunately we won’t be returning to this resort because of the infestation of “cuatis” or nasua animals. These animals are over populated on the property and walk up take your food and drinks with no fear of being shoed off or anything. I sat down at a picnic table that is right next to the restaurant and these animals came out from the trees and shrubs jumped on my table and took my food. Didn’t even flinch after I tried to shoe them off. Instantly I had over 15 of these animals on my table taking my food. There are garbage cans on the side walk next to the bleach but are locked. So patrons just put there garbage on top of the cans anyways because the staff told them to leave it there. And then they get these animals all over the cans. We even went golfing and were warned to not leave our wallets or phone in the golf cart because they will get on the carts. Sure enough during our round of golf they invaded our cart took our drinks and searched for food. This is very unsafe and not clean at all. They’re just over sized rats. Resort needs to control the population of these animals and keep them from invading eating areas.
We stayed Jan2-Jan 9. The resort was beautiful clean and for the most part staff was great. Until we got to the membership pitch. Since we weren’t interested we were dismissed treated with less importance because we didnt want the membership. we didnt get checked on after we turned down the membership. Kind of rude but sure we can over look that. But unfortunately we won’t be returning to this resort because of the infestation of “cuatis” or nasua animals. These animals are over populated on the property and walk up take your food and drinks with no fear of being shoed off or anything. I sat down at a picnic table that is right next to the restaurant and these animals came out from the trees and shrubs jumped on my table and took my food. Didn’t even flinch after I tried to shoe them off. Instantly I had over 15 of these animals on my table taking my food. There are garbage cans on the side walk next to the bleach but are locked. So patrons just put there garbage on top of the cans anyways because the staff told them to leave it there. And then they get these animals all over the cans. We even went golfing and were warned to not leave our wallets or phone in the golf cart because they will get on the carts. Sure enough during our round of golf they invaded our cart took our drinks and searched for food. This is very unsafe and not clean at all. They’re just over sized rats. Resort needs to control the population of these animals and keep them from invading eating areas.
8
Sean Nicholas
21 jul 2025
·
Se alojó 3 noches
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
6
Jeff
29 jun 2024
·
Se alojó 8 noches
This was our 10th time staying at an Iberostar resort and most likely our last. The glamour has worn off. 1/4 of the staff definitely were amazing and the other 3/4 made us feel like we were bothering them. We attempted to make dinner reservations 4 times with the concierge and were told to come back and talk to their partner. We finally just asked the front desk and they helped with one . However if we wanted to sit in a 3 hour timeshare meeting, the concierge could help us. We think this is their main priority now. Our room was dated, no comforter, curtains falling off and the bathroom sink counter literally fell apart. The pool and beach area were not very clean, we saw some trash that wasn’t picked up for days. Very little poolside service and bartenders were under staffed. We love Mexico and will be looking for different resorts!
This was our 10th time staying at an Iberostar resort and most likely our last. The glamour has worn off. 1/4 of the staff definitely were amazing and the other 3/4 made us feel like we were bothering them. We attempted to make dinner reservations 4 times with the concierge and were told to come back and talk to their partner. We finally just asked the front desk and they helped with one . However if we wanted to sit in a 3 hour timeshare meeting, the concierge could help us. We think this is their main priority now. Our room was dated, no comforter, curtains falling off and the bathroom sink counter literally fell apart. The pool and beach area were not very clean, we saw some trash that wasn’t picked up for days. Very little poolside service and bartenders were under staffed. We love Mexico and will be looking for different resorts!
10
Maria
11 oct 2025
·
Se alojó 7 noches
Staff was AMAZING!! in all areas of the property.
Staff was AMAZING!! in all areas of the property.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado en exuberantes jardines ricos en vida silvestre con acceso directo a la playa. Se siente remoto dentro de un gran complejo de varios hoteles y requiere caminar largas distancias entre áreas.
Reseñas de huéspedes relacionadas
10
Keith E
15 jun 2025
·
Se alojó 6 noches
Beautiful property with all kinds of natural wildlife. The staff is excellent. The beach is buried in seaweed right now, i don't think that's normal there, but it was unusable during my stay. The property is far from town, so if you like to go to Cancun, it would be difficult. No need to leave the resort. Absolutely everything you need is there. I loved it.
Beautiful property with all kinds of natural wildlife. The staff is excellent. The beach is buried in seaweed right now, i don't think that's normal there, but it was unusable during my stay. The property is far from town, so if you like to go to Cancun, it would be difficult. No need to leave the resort. Absolutely everything you need is there. I loved it.
10
German
21 jun 2025
·
Se alojó 5 noches
The surrounding jungle and the different animals.
The surrounding jungle and the different animals.
10
Jasmin
7 ago 2025
·
Se alojó 3 noches
We loved the environment, landscaping the biodiversity found in the grounds, like a small tropical forest.
We loved the environment, landscaping the biodiversity found in the grounds, like a small tropical forest.
8
Gina
20 abr 2023
·
Se alojó 6 noches
Beautiful property. Be ready to walk a lot as it is multiple hotels in one gated community. The restaurants span between them. Coffee shop dont open till 9. Pool spacious. Staff friendly.
Beautiful property. Be ready to walk a lot as it is multiple hotels in one gated community. The restaurants span between them. Coffee shop dont open till 9. Pool spacious. Staff friendly.
10
Emma
1 jun 2025
·
Se alojó 4 noches
The staff were so nice, the room was great, and the facilities were nice! The kelp on the beach was a bummer but other than that the beach was beautiful and perfect. We were bummed that there was no windsurfing as advertised and that there was basically no snorkeling (we could use the snorkels but were told there was nothing to see because there were no good snorkeling areas nearby).
The staff were so nice, the room was great, and the facilities were nice! The kelp on the beach was a bummer but other than that the beach was beautiful and perfect. We were bummed that there was no windsurfing as advertised and that there was basically no snorkeling (we could use the snorkels but were told there was nothing to see because there were no good snorkeling areas nearby).
8
Richard
11 ago 2023
·
Se alojó 5 noches
Property has lots of beautiful tropical greenery as well as local animals and is very quiet and peaceful. The distance from lobby to beach requires little bit of walking but it's very pleasant. The only thing is that lobby area was hot, it may needs bigger celling fans.
Property has lots of beautiful tropical greenery as well as local animals and is very quiet and peaceful. The distance from lobby to beach requires little bit of walking but it's very pleasant. The only thing is that lobby area was hot, it may needs bigger celling fans.
10
Jennifer
28 jul 2025
·
Se alojó 4 noches
We had a fantastic vacation at this resort. The food was pretty good, with the exception of the Smoke House - that was fantastic! The bed was comfy, the pool was amazing. the beach was pretty rocky but that could have just been where we were sitting. We didn't wander down the beach to see if it got better. Highly recommend! There were so many wild animals living on the property it was a game of 'I Spy' every time we walked around the property.
We had a fantastic vacation at this resort. The food was pretty good, with the exception of the Smoke House - that was fantastic! The bed was comfy, the pool was amazing. the beach was pretty rocky but that could have just been where we were sitting. We didn't wander down the beach to see if it got better. Highly recommend! There were so many wild animals living on the property it was a game of 'I Spy' every time we walked around the property.
10
Magdalena E
17 feb 2025
·
Se alojó 4 noches
Wonderful Stay at Iberostar Waves Paraíso del Mar! We had a fantastic stay at Iberostar Waves Paraíso del Mar! The resort was exceptionally clean, the food was delicious with plenty of variety, and the staff was incredibly friendly. Joe from the club stood out—he was so welcoming and made our experience even better. One of the highlights was the beautiful wildlife around the resort. We loved seeing peacocks, black and white swans, flamingos, and even chameleons roaming freely—it made the atmosphere even more special. The only downside was the drinks, which could have been better, but everything else more than made up for it. Overall, a great experience, and we would definitely return!
Wonderful Stay at Iberostar Waves Paraíso del Mar! We had a fantastic stay at Iberostar Waves Paraíso del Mar! The resort was exceptionally clean, the food was delicious with plenty of variety, and the staff was incredibly friendly. Joe from the club stood out—he was so welcoming and made our experience even better. One of the highlights was the beautiful wildlife around the resort. We loved seeing peacocks, black and white swans, flamingos, and even chameleons roaming freely—it made the atmosphere even more special. The only downside was the drinks, which could have been better, but everything else more than made up for it. Overall, a great experience, and we would definitely return!
8
nancy
9 ago 2024
·
Se alojó 4 noches
My stay was lovely the only thing I would complain about is the shuttles need to run a little more frequently. The property is large and walking or waiting in that heat or humidity is almost unbearable. However I would stay again and recommend this resort to family and friends!
My stay was lovely the only thing I would complain about is the shuttles need to run a little more frequently. The property is large and walking or waiting in that heat or humidity is almost unbearable. However I would stay again and recommend this resort to family and friends!
10
Daniel
28 ago 2025
·
Se alojó 7 noches
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los buffets se describen comúnmente como promedio y a menudo están al aire libre sin aire acondicionado, con calor, moscas o mosquitos; las bebidas pueden saber aguadas. Varios restaurantes a la carta reciben elogios, pero las reservas son limitadas y deben hacerse con anticipación; algunos informan haber enfermado.
Reseñas de huéspedes relacionadas
10
Karl
15 oct 2025
·
Se alojó 5 noches
This is best resort for a relaxing and quiet vacation. The staff is courteous and professional, the grounds are manicured and expansive. The many restaurants are varied and the food is top notch. I will definitely stay here again in the future.
This is best resort for a relaxing and quiet vacation. The staff is courteous and professional, the grounds are manicured and expansive. The many restaurants are varied and the food is top notch. I will definitely stay here again in the future.
8
Genesis
29 ago 2025
·
Se alojó 3 noches
It was great the facilities were amazing. People were so friendly. The food was the only thing that keep us from giving it a 5. We went on august and most food is outdoors and with the heat the foods flavor is not as great: flies were near the fruit most of the time. Aside from that it was great
It was great the facilities were amazing. People were so friendly. The food was the only thing that keep us from giving it a 5. We went on august and most food is outdoors and with the heat the foods flavor is not as great: flies were near the fruit most of the time. Aside from that it was great
8
LUKE
12 sept 2025
·
Se alojó 7 noches
The food at the buffets wasn’t the greatest, the real restaurants however were amazing. Entertainment was also amazing, there was always some going on.
The food at the buffets wasn’t the greatest, the real restaurants however were amazing. Entertainment was also amazing, there was always some going on.
10
Marlene
12 jul 2024
·
Se alojó 5 noches
This hotel had great food options and all food was excellent! However, you have to book the specialty restaurant as soon as you check in or else no availability.
This hotel had great food options and all food was excellent! However, you have to book the specialty restaurant as soon as you check in or else no availability.
6
ivan
26 ago 2025
·
Se alojó 6 noches
The property was pretty and the restaurants were good. The worst part was that some of the buffets were open concept and no enclosed with air conditioning. The blue line transportation that was supposed to come around every 15 minutes was no where to be found and we had to walk most of the time, and were already sweating on the way going, eating, and returning from our dinner, and breakfast.
The property was pretty and the restaurants were good. The worst part was that some of the buffets were open concept and no enclosed with air conditioning. The blue line transportation that was supposed to come around every 15 minutes was no where to be found and we had to walk most of the time, and were already sweating on the way going, eating, and returning from our dinner, and breakfast.
8
Gregory
13 feb 2026
·
Se alojó 3 noches
Properly and staff were great. Rooms are clean and quiet but the showers have low pressure and not very warm. Lots of walking to get from rooms to food options. Food was average and the drinks were the low spot for me. My booking was for all taxes and fees included but they still charged me some bogus environmental fee on check out… lame. Plus the front desk staff really wants to sell you some breakfast and sales pitch for their time share thing… lame. Beach has lots of seating options and the pools were very nice. The grounds are lush very well maintained. Overall a good place for a fair price but the drinks and food need some work. Many areas of the property are restricted depending on your booking status.
Properly and staff were great. Rooms are clean and quiet but the showers have low pressure and not very warm. Lots of walking to get from rooms to food options. Food was average and the drinks were the low spot for me. My booking was for all taxes and fees included but they still charged me some bogus environmental fee on check out… lame. Plus the front desk staff really wants to sell you some breakfast and sales pitch for their time share thing… lame. Beach has lots of seating options and the pools were very nice. The grounds are lush very well maintained. Overall a good place for a fair price but the drinks and food need some work. Many areas of the property are restricted depending on your booking status.
10
Eleonora
14 nov 2025
·
Se alojó 4 noches
Great place, friendly staff, delicious food!
Great place, friendly staff, delicious food!
8
Sean Nicholas
21 jul 2025
·
Se alojó 3 noches
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
8
Ashley
21 nov 2025
·
Se alojó 5 noches
Food was not very good at all. Very bland and my daughter and I ended up getting food poisoning one night. Beds were very hard and pillows were lumpy. Other than that the resort was beautiful and staff were very friendly. Lots of cool animals all around as well.
Food was not very good at all. Very bland and my daughter and I ended up getting food poisoning one night. Beds were very hard and pillows were lumpy. Other than that the resort was beautiful and staff were very friendly. Lots of cool animals all around as well.
4
Mandi
30 jun 2025
·
Se alojó 4 noches
The Good: This resort is massive and definitely delivers when it comes to variety—plenty of pools, bars, restaurants, and activities to keep you entertained. We really enjoyed the wildlife throughout the property: flamingos, iguanas, and coatis were a delight to see up close. Most of the staff were friendly and professional, and our room was clean and comfortable, though the bed was a bit too firm for our taste. The Ugly Unfortunately, the experience starts on a sour note. As soon as you arrive, you’re pushed into booking a time share/vacation club presentation. Declining once isn’t enough—they ask again. Once you say no (for good), the tone from the concierge noticeably shifts. Speaking of concierges, you need them to make dinner reservations unless you want to constantly check your phone all day hoping something opens up. And yes, reservations are essential unless you’re fine eating at open-air buffets in the hot, humid jungle. That brings us to meals: breakfast is buffet-only and always outdoors with no AC. It’s steamy, sweaty, and frankly not appetizing when the food sits out for hours with flies coming and going. Lunch was best at the resort’s “Mall,” where you could grab freshly prepared tacos or burgers in air-conditioned spaces. For dinner, only the Japanese and Mediterranean restaurants had AC; the Smokehouse and Italian did not. We couldn’t get into the Brazilian steakhouse because, again, no reservation availability. $300 resort credit -misleading. Don’t plan on it
The Good: This resort is massive and definitely delivers when it comes to variety—plenty of pools, bars, restaurants, and activities to keep you entertained. We really enjoyed the wildlife throughout the property: flamingos, iguanas, and coatis were a delight to see up close. Most of the staff were friendly and professional, and our room was clean and comfortable, though the bed was a bit too firm for our taste. The Ugly Unfortunately, the experience starts on a sour note. As soon as you arrive, you’re pushed into booking a time share/vacation club presentation. Declining once isn’t enough—they ask again. Once you say no (for good), the tone from the concierge noticeably shifts. Speaking of concierges, you need them to make dinner reservations unless you want to constantly check your phone all day hoping something opens up. And yes, reservations are essential unless you’re fine eating at open-air buffets in the hot, humid jungle. That brings us to meals: breakfast is buffet-only and always outdoors with no AC. It’s steamy, sweaty, and frankly not appetizing when the food sits out for hours with flies coming and going. Lunch was best at the resort’s “Mall,” where you could grab freshly prepared tacos or burgers in air-conditioned spaces. For dinner, only the Japanese and Mediterranean restaurants had AC; the Smokehouse and Italian did not. We couldn’t get into the Brazilian steakhouse because, again, no reservation availability. $300 resort credit -misleading. Don’t plan on it
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
CAROL
14 jun 2026
·
Se alojó 5 noches
Bueno
Bueno
10
Pedro Humberto Ferraez
24 may 2026
·
Se alojó 6 noches
El hotel esta muy bien cuidado, la limpieza del hotel y la habitación es excelente, el único punto malo es que la alberca estaba un poco sucia pero se podía usar sin problemas. La comida es muy buena.
El hotel esta muy bien cuidado, la limpieza del hotel y la habitación es excelente, el único punto malo es que la alberca estaba un poco sucia pero se podía usar sin problemas. La comida es muy buena.
10
Samara
23 may 2026
·
Se alojó 3 noches
Todo muy bien
Todo muy bien
10
Gerardo
11 may 2026
·
Se alojó 4 noches
Está hermoso el hotel, los animales que hay están hermosos y andan por todas partes los flamingo me encantaron
Está hermoso el hotel, los animales que hay están hermosos y andan por todas partes los flamingo me encantaron
8
CÉSAR ARMANDO ALMIRAY
21 oct 2025
·
Se alojó 4 noches
Todo excelente, pero a veces los empleados les falta actitud de servicio, algunos si hacen diferencia entre los nacionales y extranjeros.
Todo excelente, pero a veces los empleados les falta actitud de servicio, algunos si hacen diferencia entre los nacionales y extranjeros.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
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|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
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El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 15 años.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento dispone de un servicio de limpieza profesional
- Es necesario reservar con antelación las partidas de golf, los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- La cena de gala Nochebuena tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 24 de diciembre.
- La cena de gala de Nochevieja tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 31 de diciembre.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 2 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- El alojamiento dispone de un servicio de limpieza profesional.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Datos del negocio
Número de registro de la propiedad 008-007-002925/2025
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Mostrador turístico
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Servicios
Centro de negocios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Playa privada
Casino
Jardín
Campo de golf (cercano)
Playa (cercana)
Billares
Zona de juegos
Piscina al aire libre
Música en directo
Bicycle Tour Information
Evening Entertainment
Muebles de exterior
Ping pong
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito