TownePlace Suites by Marriott College Park

We had a very comfortable stay here for 2 nights while we were visiting universities in the DC area. Convenient location to Univ. of Maryland and to the highways. Facilities seemed new, parking was plentiful with the garage below the hotel, breakfast was fine. The coffee at breakfast was good, nice and strong! The gym had several good machines, though only one treadmill. Guest laundry had modern machines -- I didn\'t use them, but saw them while going to gym. We had a studio suite which we found too small for our family of 4. Though the bathroom, and especially the shower, was spacious, we could have done without the kitchen for more space. So, not really a "suite" as we usually book, with a couch, just a smaller hotel room with a kitchen and armchair. Nice to have a table for 4, but it ended up as a storage space because there was very little floor space available. Check in was smooth, though not particularly welcoming -- no smile, monotone. The woman at the desk when we checked out, however, was much friendlier and genuine. Overall, we were happy, and would stay at this hotel brand again, but wouldn\'t use this kind of room again.

You was able to wash your clothes for free which is very rare! The staff was awesome! Very nice and professional!

Our room was clean and a nice size. Convenient parking and breakfast , great for a quick visit to the local university-

The A/C in the lobby was broken. Didnt affect us but the counter people were hot! They had a good plan to fix it but it was around the 4th of july. Breakfast was great! All the staff was very friendly.

We stayed at Towneplace Suites just one night while we were packing up our daughter's apartment at the end of the semester. We liked that there was plenty of parking close to the hotel. Our room was more spacious than most hotel rooms we have stayed at (given that there was a mini-kitchen and dining table in the room). Even though the hotel is right on the main road, it was very quiet. The air conditioning system controls had been updated recently and were very easy to use. Our stay included a continental breakfast which was well-prepared and well-stocked. The one odd thing - The bathroom was recently renovated, spacious, and clean (good). Instead of a shower curtain, there was a plexiglass wall that only extended about halfway across the shower, so the floor invariably got quite wet. Other than that, it was a wonderful stay!

Clean, comfortable room. 1 BR suite is spacious. Breakfast was good. 24-hour fitness center. Parking in garage underneath the hotel was convenient.

Nice clean rooms and friendly staff. There was plently of parking in the garage which was very convenient, there is an over night parking fee though of $10 a night.

One elevator was broken when I arrived and my first room had an AC that didn’t work and I had to be moved to another room

Check in was seamless. Checked in online and picked up keys at the desk. Staff was super friendly. Lobby was spacious and there was a small sitting room off the lobby. Room was clean overall tho a few spots needed to be wiped off better. Lite breakfast available. If you mind noise, try to get a room that is not at the front of the building. We would stay here again.

I was there for a week with my family. The hotel offers free breakfast and free wash and dry which was a plus. The place is very clean, quiet and the rooms are spacious. I would recommend this hotel.

My husband and I used to truly enjoy this property; however, since the change in management, the overall experience has noticeably declined. I want to emphasize that the staff has consistently been friendly and professional, which is the only reason I hesitated to leave this review. Unfortunately, the issues since new management took over have been hard to ignore: the televisions no longer work, there is now a $10 parking fee, and the WiFi is extremely slow. During our most recent stay (September 12–14), we encountered broken fixtures in the shower, and the final straw was finding a roach in the bathroom. This is disappointing given how much we used to love coming here. I hope management addresses these concerns, as the staff truly deserves better support.

Found a insect in my bathroom

Hotel was very clean and staff was very friendly.

I found 2 roaches in room 106..I love the hotel, it's too bad more staff can't be afforded to keep building cleaner

Covenient location. Available parking. Nice kitchen amenities. Breakfast is bare bone almost minimalist but it will get you by long enough to go get food elsewhere. Queen beds are really only full size. Really, really need to bring back daily housekeeping, especially in a place where all rooms have full sized kitchens. Garbage needs to be changed daily in rooms without having to ask

Room was comfortable, however there were no washcloths in the room and I didn't notice this until I was getting in the shower. I also noticed ants in the hallway and a couple in my bathroom. Shower also had numerous long black hairs on the walls and floor of the shower

The most cleanliness place we have ever stayed at. The room was great the breakfast was superb, stff was very friendly and helpful.

The staff was wonderful and accommodating. The room and hotel was very clean. Parking was easy as well.

There was a weird odor in the room, but it was clean and comfortable.

New and clean. The staff was very polite and responsive.

There were issues with our keys at check in. It took a long time to get the keys to work for our room. The bed was hard, and the sheets were very rough. The shower is one of those with no door (half open). I personally do not like that (might work for others). The breakfast had limited options.

The Netflix didn't work on tv. Also you cant connect your phone to the tv either. Wifi wasn't that fast for your personal devices.

The best part of the room was the shower - spacious, with the faucet opposite the water spout so that you can wait till the temperature is good and then get in. The room is bib but very basic. The coffee pot in the room was not working properly - water was stuck on top of the filter. Breakfast choices were very basic - I have not seen such small selection for a while...And it had hands down THE WORST pull-out couch I have ever slept on. I had to be extremely creative to be able to get some sleep on it. All in all - not enough value and attraction for a rather steep pricing. Will not stay there again for sure.

The only issue with this property lies in being roomed on the first floor because once breakfast begins at 7am, it gets pretty noisy on the floor plus the smell of foods permeate into the rooms. Other than that, this is a great on frills hotel, has a kitchen, large restroom, office area, king sized bed, a couch and a little eating table. It is like living in a nice sized studio apartment.

We had a very comfortable stay here for 2 nights while we were visiting universities in the DC area. Convenient location to Univ. of Maryland and to the highways. Facilities seemed new, parking was plentiful with the garage below the hotel, breakfast was fine. The coffee at breakfast was good, nice and strong! The gym had several good machines, though only one treadmill. Guest laundry had modern machines -- I didn\'t use them, but saw them while going to gym. We had a studio suite which we found too small for our family of 4. Though the bathroom, and especially the shower, was spacious, we could have done without the kitchen for more space. So, not really a "suite" as we usually book, with a couch, just a smaller hotel room with a kitchen and armchair. Nice to have a table for 4, but it ended up as a storage space because there was very little floor space available. Check in was smooth, though not particularly welcoming -- no smile, monotone. The woman at the desk when we checked out, however, was much friendlier and genuine. Overall, we were happy, and would stay at this hotel brand again, but wouldn\'t use this kind of room again.

Conveniently located close to College Park, right on Rte-1 (Baltimore Ave) The room is well stocked with a stove, fridge, microwave, dishwasher, lots of pots/pans, plates and cutlery. Good breakfast options - oatmeal, omelettes, etc besides bread, bagel, cereals. The waffle maker was very popular. The front desk staff and others were very friendly and helpful. The TV in my room was not showing all colors - they changed my room immediately. The TV had multiple streaming options besides Youtube, Netflix and Prime. I liked PlutoTV where I could watch old TV shows from 80s. Unfortunately, the Internet on the TV stopped working on Thursday evening and despite repeated reminders to the front desk and assurances that the tech. staff were working on it, it was not resolved till Sunday morning when I checked out. Hence, I couldnt watch the Streaming videos after all.

Location was not as expected. They also charge a pet fee, which we weren’t aware of. Room sounds travel, we had a person above us walking around and we could hear them until 3am.

We stayed at Towneplace Suites just one night while we were packing up our daughter's apartment at the end of the semester. We liked that there was plenty of parking close to the hotel. Our room was more spacious than most hotel rooms we have stayed at (given that there was a mini-kitchen and dining table in the room). Even though the hotel is right on the main road, it was very quiet. The air conditioning system controls had been updated recently and were very easy to use. Our stay included a continental breakfast which was well-prepared and well-stocked. The one odd thing - The bathroom was recently renovated, spacious, and clean (good). Instead of a shower curtain, there was a plexiglass wall that only extended about halfway across the shower, so the floor invariably got quite wet. Other than that, it was a wonderful stay!

Clean, comfortable room. 1 BR suite is spacious. Breakfast was good. 24-hour fitness center. Parking in garage underneath the hotel was convenient.

One elevator was broken when I arrived and my first room had an AC that didn’t work and I had to be moved to another room

Very friendly and accommodating staff

Was charged twice (once by hotels.com and once by the hotel) upon check in. The hotel said they would refund me for the error but haven’t. I am very upset with their overall demeanor for their error.

I chose this hotel based off the good reviews and location to my family! So I wanted to love it, however I cannot! My flight was canceled and this hotel refuses to refund my money! Why should I pay for something I didn't get to enjoy?

I recently stayed at your establishment; Towneplace Suites located at 9620 Baltimore Avenue, College Park, MD, 20740 from Saturday May 25- Sunday May 26, 2024. Upon my check-in one of your employees(night supervisor) was not pleasant at all. He seemed to catch an attitude when I was asking him questions as if I was bothering or annoying him regarding an issue I had with my room. I received my room key for room 207. Upon entering my room, there were roaches crawling around. I killed the ones I could, took a picture of it and immediately headed back downstairs with my family to ask for my room to be switch. I don’t think it is fair for me to stay in a room that has a pest problem. When I went to explain to the supervisor, what the issue was, he immediately caught an attitude and stated “that I was big and loud to shut up and listen to what he has to say about this issue’ he started speaking to his coworker in their native languages. Which I find to be very rude and disrespectful as I was unable to interpret what they were saying. So I have no idea if they were talking about myself and my family or what. It was in the moment I felt that my business wasn’t valued nor was I as human. I showed him the picture of the dead roaches just to prove my point. However before he would even begin to switch out my room, he sent his coworker to the room to verify what was being said was true. It’s a lot more to write, but I was only given 1500 characters

I have stayed at this hotel on numerous occasions. This time around- I was very disappointed due to the noise and disturbance that I encountered. On my first night- someone/ stranger knocked on aggressively. When I attempted to yell. They ran away. I called front desk as I was very shaken and wanted to call police. However, front desk assured me that I was safe, and they had 24 hrs cameras and will look into it. I felt comfortable enough to go and sleep. Second night- there was a group of teenagers that were screaming and running up and down the hallways. Couldn't sleep again, so once again notified the front desk and they were to look into the matter. These 2 incidents really frustrated me so much. However, I will say that the front desk staff were responsive and attempted to ease my anxiety and I was given a late check-out on my departure day to rest before catching my flight that evening and this was truly appreciated. I will definitely go back again, because I love the suite accommodations that I get there.

Did not like how my mother was treated initially, and was unable to use the AC unit in the room. At the conclusion of the stay, the desk clerk attempted to recover the situation which was much appreciated but it was too late at that point.

Conveniently located close to College Park, right on Rte-1 (Baltimore Ave) The room is well stocked with a stove, fridge, microwave, dishwasher, lots of pots/pans, plates and cutlery. Good breakfast options - oatmeal, omelettes, etc besides bread, bagel, cereals. The waffle maker was very popular. The front desk staff and others were very friendly and helpful. The TV in my room was not showing all colors - they changed my room immediately. The TV had multiple streaming options besides Youtube, Netflix and Prime. I liked PlutoTV where I could watch old TV shows from 80s. Unfortunately, the Internet on the TV stopped working on Thursday evening and despite repeated reminders to the front desk and assurances that the tech. staff were working on it, it was not resolved till Sunday morning when I checked out. Hence, I couldnt watch the Streaming videos after all.

Person at desk was very rude

Great hotel, excellent customer service

The staff was wonderful and accommodating. The room and hotel was very clean. Parking was easy as well.

Not the greatest location. Just a few miles away it is much nicer. Did not understand why parking was $23/night when it is literally just the parking lot to the side of the building. Was traveling to numerous states that week. Stayed in 3 other hotels between VA, MD and DE. Parking was either free or not more than $10. 2 of those hotels had garages. Breakfast was a mad house both mornings with people pushing and shoving to get food. Would not stay here again

We had a very comfortable stay here for 2 nights while we were visiting universities in the DC area. Convenient location to Univ. of Maryland and to the highways. Facilities seemed new, parking was plentiful with the garage below the hotel, breakfast was fine. The coffee at breakfast was good, nice and strong! The gym had several good machines, though only one treadmill. Guest laundry had modern machines -- I didn\'t use them, but saw them while going to gym. We had a studio suite which we found too small for our family of 4. Though the bathroom, and especially the shower, was spacious, we could have done without the kitchen for more space. So, not really a "suite" as we usually book, with a couch, just a smaller hotel room with a kitchen and armchair. Nice to have a table for 4, but it ended up as a storage space because there was very little floor space available. Check in was smooth, though not particularly welcoming -- no smile, monotone. The woman at the desk when we checked out, however, was much friendlier and genuine. Overall, we were happy, and would stay at this hotel brand again, but wouldn\'t use this kind of room again.

Conveniently located close to College Park, right on Rte-1 (Baltimore Ave) The room is well stocked with a stove, fridge, microwave, dishwasher, lots of pots/pans, plates and cutlery. Good breakfast options - oatmeal, omelettes, etc besides bread, bagel, cereals. The waffle maker was very popular. The front desk staff and others were very friendly and helpful. The TV in my room was not showing all colors - they changed my room immediately. The TV had multiple streaming options besides Youtube, Netflix and Prime. I liked PlutoTV where I could watch old TV shows from 80s. Unfortunately, the Internet on the TV stopped working on Thursday evening and despite repeated reminders to the front desk and assurances that the tech. staff were working on it, it was not resolved till Sunday morning when I checked out. Hence, I couldnt watch the Streaming videos after all.

Great place to stay when visiting college park

The room is spacious and quiet. Lots of parking space. Convenient to go around at College Park. Will definitely come back

Location was not as expected. They also charge a pet fee, which we weren’t aware of. Room sounds travel, we had a person above us walking around and we could hear them until 3am.

Good location ...close to college u green line which takes us to DC in 30 mins .

This has been the cleanest hotel room I have ever stayed at! The front desk clerk was curteous & helpful letting us know that the metro is about 1 mile away, green line. But it's not walking distance. About 10-15 drive and on a Saturday parking was free. Took us only about 20 min to travel to DC in the metro. The breakfast was good, wish the home fries were warmer. The waffle maker made yummy waffles & they offered many toppings (syrup, rasberry, choc chips, almonds, etc). They had yogurts, cold cereals, hot oatmeal, cow's milk, oat milk, hard boiled cage free eggs. Overall my husband and I loved it and were satisfied to head over to an Eagles game at FedEx field, only 20 min away. There are plenty of restaurants & retail stores nearby this hotel which is very convenient. I really enjoyed my stay here & totally recommend it!

Easy to get to, clean, and lots of food choices nearby

Clean room and good facilities. TG at the reception was very warm and friendly. This hotel is very close to the University of Maryland and also close to ahopping facilities. We usually book here whenever we visit our son at UMD and it never disappoints.

There were issues with our keys at check in. It took a long time to get the keys to work for our room. The bed was hard, and the sheets were very rough. The shower is one of those with no door (half open). I personally do not like that (might work for others). The breakfast had limited options.

We had a very comfortable stay here for 2 nights while we were visiting universities in the DC area. Convenient location to Univ. of Maryland and to the highways. Facilities seemed new, parking was plentiful with the garage below the hotel, breakfast was fine. The coffee at breakfast was good, nice and strong! The gym had several good machines, though only one treadmill. Guest laundry had modern machines -- I didn\'t use them, but saw them while going to gym. We had a studio suite which we found too small for our family of 4. Though the bathroom, and especially the shower, was spacious, we could have done without the kitchen for more space. So, not really a "suite" as we usually book, with a couch, just a smaller hotel room with a kitchen and armchair. Nice to have a table for 4, but it ended up as a storage space because there was very little floor space available. Check in was smooth, though not particularly welcoming -- no smile, monotone. The woman at the desk when we checked out, however, was much friendlier and genuine. Overall, we were happy, and would stay at this hotel brand again, but wouldn\'t use this kind of room again.

Conveniently located close to College Park, right on Rte-1 (Baltimore Ave) The room is well stocked with a stove, fridge, microwave, dishwasher, lots of pots/pans, plates and cutlery. Good breakfast options - oatmeal, omelettes, etc besides bread, bagel, cereals. The waffle maker was very popular. The front desk staff and others were very friendly and helpful. The TV in my room was not showing all colors - they changed my room immediately. The TV had multiple streaming options besides Youtube, Netflix and Prime. I liked PlutoTV where I could watch old TV shows from 80s. Unfortunately, the Internet on the TV stopped working on Thursday evening and despite repeated reminders to the front desk and assurances that the tech. staff were working on it, it was not resolved till Sunday morning when I checked out. Hence, I couldnt watch the Streaming videos after all.

The A/C in the lobby was broken. Didnt affect us but the counter people were hot! They had a good plan to fix it but it was around the 4th of july. Breakfast was great! All the staff was very friendly.

Covenient location. Available parking. Nice kitchen amenities. Breakfast is bare bone almost minimalist but it will get you by long enough to go get food elsewhere. Queen beds are really only full size. Really, really need to bring back daily housekeeping, especially in a place where all rooms have full sized kitchens. Garbage needs to be changed daily in rooms without having to ask

We stayed at Towneplace Suites just one night while we were packing up our daughter's apartment at the end of the semester. We liked that there was plenty of parking close to the hotel. Our room was more spacious than most hotel rooms we have stayed at (given that there was a mini-kitchen and dining table in the room). Even though the hotel is right on the main road, it was very quiet. The air conditioning system controls had been updated recently and were very easy to use. Our stay included a continental breakfast which was well-prepared and well-stocked. The one odd thing - The bathroom was recently renovated, spacious, and clean (good). Instead of a shower curtain, there was a plexiglass wall that only extended about halfway across the shower, so the floor invariably got quite wet. Other than that, it was a wonderful stay!

The hotel and room were clean. Was a little disappointed in the continental breakfast. I came down around 9 and a lot of things were out (no bacon or eggs).

Clean, comfortable room. 1 BR suite is spacious. Breakfast was good. 24-hour fitness center. Parking in garage underneath the hotel was convenient.

This has been the cleanest hotel room I have ever stayed at! The front desk clerk was curteous & helpful letting us know that the metro is about 1 mile away, green line. But it's not walking distance. About 10-15 drive and on a Saturday parking was free. Took us only about 20 min to travel to DC in the metro. The breakfast was good, wish the home fries were warmer. The waffle maker made yummy waffles & they offered many toppings (syrup, rasberry, choc chips, almonds, etc). They had yogurts, cold cereals, hot oatmeal, cow's milk, oat milk, hard boiled cage free eggs. Overall my husband and I loved it and were satisfied to head over to an Eagles game at FedEx field, only 20 min away. There are plenty of restaurants & retail stores nearby this hotel which is very convenient. I really enjoyed my stay here & totally recommend it!

Complimentary breakfast selection could be better