Name: Hotel Jerome, Auberge Collection
Address: 330 E Main Street, Downtown Aspen, Aspen, Colorado, United States of America, Aspen, Pitkin County, US
Price range: $950–$1,662 per night
Rating: 9.8

What guests think

At Hotel Jerome, An Auberge Resort, reviewers consistently celebrate warm, above-and-beyond staff, a walkable downtown Aspen setting, and a distinctive historic ambiance paired with modern comforts, making stays feel special for both quick getaways and longer visits.

Rooms are frequently described as spacious and well appointed, blending classic character with updated features; a few guests noted street-facing noise at night. On-site dining and the J Bar, including breakfast, receive repeated praise, and the hotel’s dog-friendly policy stands out. Critiques focus on steep prices, a last-minute switch to a fixed-price restaurant menu, light pours at the bar, and occasional housekeeping timing or restocking lapses, with one billing error quickly corrected. Overall, expect a polished, high-end stay with thoughtful touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar venues, notably J Bar, are popular, and the hotel is praised for being dog friendly.

Related guest reviews

10

Michael

Apr 7, 2024

·

Stayed 3 nights

We liked the hotel and employees. The room was good, dog friendly is great. The only thing I didn’t like is the light pours at the bar. Charge more and give people a real drink.

10

Karin

Jul 20, 2023

·

Stayed 2 nights

Unique, beautiful and historic hotel w/o feeling old and dated. Their staff is so friendly, kind, attentive. The restaurants, cafe and bar lovely too! Loved our stay!

10

Michael

Jan 19, 2025

·

Stayed 3 nights

One jacuzzi didn’t work. In the past at night I would get special things Like a cookie or hot coco. That no longer happens. The maid would come way too early. Like 8 am. And wake me. The tea service in the room was great. The soda choice in the fridge was not enough. Only one ginger ale

10

James

Aug 29, 2025

·

Stayed 1 night

Location is central to the town, staff is accommodating and will take you anywhere anytime in Aspen. J Bar is legendary. Staff is very attentive. Tips are included in all tabs. A piece of old Aspen exists (with modern updates & conveniences) !

10

robert

Mar 2, 2025

·

Stayed 4 nights

Another great stay at Jerome. Service 10/10….pool and hot tub amenities were great

10

Kate

Aug 30, 2023

·

Stayed 2 nights

Incredible staff and service - confident, professional, friendly. The hotel has great history and gives all the comforts you could want without losing that feel. The bartenders were great, breakfasts were delicious and beautiful. Five star in every way.

10

Austin L

Dec 12, 2022

·

Stayed 4 nights

This was hands-down the best hotel experience we've ever had. From the service to the restaurants to the surprise bottle of wine on the house, I would give this hotel 6-stars if I could. We will DEF be returning!!

10

Brent

Aug 25, 2022

·

Stayed 1 night

We were on a two day hike and stayed here after hiking 11 miles from Crested Butte. It was so nice to land in such an awesome place after a hard hike. We loved having massages after our hike , the only negative is that we were not notified until 15 minutes before we were to check in. We were a to make the massage appointments and they were able to do the foot bath after.

10

Michael

Apr 1, 2025

·

Stayed 3 nights

Great service and location. All the staff make you feel at home. I love how dog friendly you are and hope you stay that way. Thx !

10

Paul

Oct 27, 2024

·

Stayed 2 nights

Enjoyed the dining, the staff were very friendly and helpful. The location is central Aspen so perfect for our visit.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback includes some housekeeping issues, such as early knock times and delayed or missed cleaning and restocking.

Related guest reviews

10

Michael

Jan 19, 2025

·

Stayed 3 nights

One jacuzzi didn’t work. In the past at night I would get special things Like a cookie or hot coco. That no longer happens. The maid would come way too early. Like 8 am. And wake me. The tea service in the room was great. The soda choice in the fridge was not enough. Only one ginger ale

6

Richard

Feb 20, 2023

·

Stayed 5 nights

Attention to detail lacking, especially for a supposedly high end hotel…one example, had a small pet traveling with us. They made no attempt to clean the room the first two days….on the third day, we called down at 10am to say we would be walking around town and would like the room cleaned and restocked with water…came back at noon, room not cleaned or restocked. Waited until 1 and called again, this time someone came and finally cleaned the room, but the refrigerator and tea were never restocked in 5 day visit…

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Rooms

Rooms are spacious, comfortable, and thoughtfully appointed, combining historic character with modern features. Some street-facing rooms can be noisy at night.

Related guest reviews

10

Shadi

Jan 3, 2025

·

Stayed 3 nights

We loved out stay in Jerome hotel. This is a beautiful iconic hotel and the staff were attentive and friendly. The atmosphere of the lobby and living room is warm and cozy. The only issue was that our room was facing the main street and we could hear cars and noise at night but overall we had a lovely time in the hotel.

10

Raphael

Jul 14, 2024

·

Stayed 2 nights

It is an outstanding property; I am amazed by every detail and every corner of this extraordinary hotel.

10

Matlo

Jan 5, 2024

·

Stayed 1 night

Gorgeous property and attentive staff.

10

Karin

Jul 20, 2023

·

Stayed 2 nights

Unique, beautiful and historic hotel w/o feeling old and dated. Their staff is so friendly, kind, attentive. The restaurants, cafe and bar lovely too! Loved our stay!

10

Ronald

Mar 6, 2025

·

Stayed 3 nights

Hotel Jerome is always an excellent experience. The staff and the property are simply the best in Aspen. The historic and authentic building have all the best modern features one would expect in a 5 star property. There is no better staff or property in Aspen. Love this place!

10

Andre

Apr 4, 2023

·

Stayed 6 nights

This hotel is aspens Grand Dame and an icon. It is very nicely appointment with generous space. Service is great and the location is central within walking distance to everywhere

10

Samuel

Nov 23, 2025

·

Stayed 3 nights

Such an amazing experience, the staff went above and beyond. The property is so unique, I would not recommend staying anywhere else in Aspen! Thanks to Jack in the entire team for making it so memorable. We will definitely be back again soon.

10

Daniel

Dec 27, 2024

·

Stayed 4 nights

Amazing staff on par with some of the best hotels in the world. Rooms are as expected in a top tier property.

10

Jake

Apr 22, 2025

·

Stayed 2 nights

Beautiful hotel, great service, spacious rooms

10

David

Mar 3, 2025

·

Stayed 3 nights

excellent service, comfortable stay

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Service

Service is consistently exceptional, with staff described as warm, attentive, and proactive, including help with lost luggage; one billing error was promptly corrected.

Related guest reviews

10

Jason

Nov 23, 2024

·

Stayed 1 night

Service was outstanding. Our luggage got lost and they kept us informed and helped collect our luggage even after we checked out Great customer service. They went above and beyond

10

Courtney

Oct 21, 2025

·

Stayed 3 nights

The staff is fabulous—everyone seems like they are proud of and enjoy working there and want to share it with you. The hotel is extremely cool and IMO the best one in Aspen.

10

Ronald

Mar 6, 2025

·

Stayed 3 nights

Hotel Jerome is always an excellent experience. The staff and the property are simply the best in Aspen. The historic and authentic building have all the best modern features one would expect in a 5 star property. There is no better staff or property in Aspen. Love this place!

10

Chad

Dec 7, 2024

·

Stayed 3 nights

This was possibly the most pleasant stay experience I have ever had. The staff at this location makes the experience wonderful from the moment you step onto the property. I have had the privilege of traveling quite extensively and the Hotel Jerome scores higher than almost every other location with their professionalism, service and hospitality.

10

Samuel

Nov 23, 2025

·

Stayed 3 nights

Such an amazing experience, the staff went above and beyond. The property is so unique, I would not recommend staying anywhere else in Aspen! Thanks to Jack in the entire team for making it so memorable. We will definitely be back again soon.

10

James

Aug 29, 2025

·

Stayed 1 night

Location is central to the town, staff is accommodating and will take you anywhere anytime in Aspen. J Bar is legendary. Staff is very attentive. Tips are included in all tabs. A piece of old Aspen exists (with modern updates & conveniences) !

10

Philip

Nov 27, 2025

·

Stayed 1 night

Fantastic Service.

10

Daniel

Dec 27, 2024

·

Stayed 4 nights

Amazing staff on par with some of the best hotels in the world. Rooms are as expected in a top tier property.

10

Michael

Apr 1, 2025

·

Stayed 3 nights

Great service and location. All the staff make you feel at home. I love how dog friendly you are and hope you stay that way. Thx !

10

Jake

Apr 22, 2025

·

Stayed 2 nights

Beautiful hotel, great service, spacious rooms

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AI-generated summary based on recent guest reviews

Location

Centrally located in downtown Aspen and walkable to much of town.

Related guest reviews

10

Shadi

Jan 3, 2025

·

Stayed 3 nights

We loved out stay in Jerome hotel. This is a beautiful iconic hotel and the staff were attentive and friendly. The atmosphere of the lobby and living room is warm and cozy. The only issue was that our room was facing the main street and we could hear cars and noise at night but overall we had a lovely time in the hotel.

10

Jeremiah

Sep 21, 2023

·

If you really want to treat yourself, stay at the Jerome. The staff and service are excellent, and there is a lot of attention to detail here. The location in the heart of downtown Aspen means that just about everything is a short walk away. This has consistently been one of my favorite spots in the state.

10

Andre

Apr 4, 2023

·

Stayed 6 nights

This hotel is aspens Grand Dame and an icon. It is very nicely appointment with generous space. Service is great and the location is central within walking distance to everywhere

10

James

Aug 29, 2025

·

Stayed 1 night

Location is central to the town, staff is accommodating and will take you anywhere anytime in Aspen. J Bar is legendary. Staff is very attentive. Tips are included in all tabs. A piece of old Aspen exists (with modern updates & conveniences) !

10

Michael

Apr 1, 2025

·

Stayed 3 nights

Great service and location. All the staff make you feel at home. I love how dog friendly you are and hope you stay that way. Thx !

10

Paul

Oct 27, 2024

·

Stayed 2 nights

Enjoyed the dining, the staff were very friendly and helpful. The location is central Aspen so perfect for our visit.

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AI-generated summary based on recent guest reviews

Dining

On-site dining earns strong feedback, especially breakfast and the J Bar. Some guests disliked high prices, light pours, and a late switch to a fixed-price menu at the restaurant.

Related guest reviews

10

Michael

Apr 7, 2024

·

Stayed 3 nights

We liked the hotel and employees. The room was good, dog friendly is great. The only thing I didn’t like is the light pours at the bar. Charge more and give people a real drink.

8

Marsha

Oct 24, 2024

·

Stayed 2 nights

Be prepared to pay top dollar for everything. Only water was complementary. Other high end hotels in the area do not nickel and dime to the same extent. Trust me, I can afford to pay ridiculous prices but it does taint the experience.

10

Karin

Jul 20, 2023

·

Stayed 2 nights

Unique, beautiful and historic hotel w/o feeling old and dated. Their staff is so friendly, kind, attentive. The restaurants, cafe and bar lovely too! Loved our stay!

4

Robert

Dec 3, 2023

·

Stayed 3 nights

We made our reservation for the Hotel and its Prospect restaurant more than two months prior to our stay. One week before we were to arrive, we received a phone call from the restaurant stating they had just changed their menu from a la cart to a fixed menu priced at $175 per person. No other option available. And no apology. When we declined we were referred to the concierge desk and were booked in another local restaurant which was abysmal. This "bait and switch" tactic was very disappointing.

10

James

Aug 29, 2025

·

Stayed 1 night

Location is central to the town, staff is accommodating and will take you anywhere anytime in Aspen. J Bar is legendary. Staff is very attentive. Tips are included in all tabs. A piece of old Aspen exists (with modern updates & conveniences) !

10

Kate

Aug 30, 2023

·

Stayed 2 nights

Incredible staff and service - confident, professional, friendly. The hotel has great history and gives all the comforts you could want without losing that feel. The bartenders were great, breakfasts were delicious and beautiful. Five star in every way.

10

Austin L

Dec 12, 2022

·

Stayed 4 nights

This was hands-down the best hotel experience we've ever had. From the service to the restaurants to the surprise bottle of wine on the house, I would give this hotel 6-stars if I could. We will DEF be returning!!

10

Soha

Sep 2, 2024

·

Stayed 4 nights

Everything in Aspen is always great. You cannot go wrong with the food. However, they do not have late night deliveries in this town. Hotel Chan is decorated with the most beautiful taste. No detail has been overlooked. We really enjoyed our stay. And the breakfast was really amazing too. Five stars from me.

10

Paul

Oct 27, 2024

·

Stayed 2 nights

Enjoyed the dining, the staff were very friendly and helpful. The location is central Aspen so perfect for our visit.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$2,207
February	$2,701
March	$2,247
April	$1,279
May	$945
June	$1,255
July	$1,748
August	$1,637
September	$1,116
October	$914
November	$715
December	$1,720

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $1,553	19
20 $958	21 $972	22 $1,366	23 $1,584	24	25 $1,662	26
27 $1,649	28 $968	29 $1,010	30 $1,131

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $1,589	3 $1,393
4 $989	5 $1,005	6 $963	7 $950	8	9	10 $1,294
11 $988	12 $990	13 $1,050	14 $990	15 $1,050	16 $994	17 $994
18 $978	19 $1,028	20 $985	21 $985	22 $1,017	23 $1,000	24 $1,028
25 $992	26 $1,050	27 $1,050	28 $959	29 $1,050	30 $1,028	31 $1,050

Hotel Jerome, Auberge Collection

Prices for Hotel Jerome, Auberge Collection

Monthly average prices

About this property

Location

Room options

Executive Suite

Junior Suite, 2 Queen Beds, Hearing Accessible (Mobility with Tub)

Junior Suite, 1 King Bed, Hearing Accessible, Poolside (Tub, Accessible)

Junior Suite, Poolside

Penthouse, 3 Bedrooms (C At Mill)

Deluxe Room, 1 King Bed, Hearing Accessible (Mobility Hearing with Roll-In Shower)

Premier Room, 1 King Bed

Junior Suite, 2 Queen Beds

Penthouse, 3 Bedrooms (D At Mill)

Deluxe Room, 1 King Bed

Junior Suite, 1 King Bed, Hearing Accessible (Mobility Hearing with Tub)

Suite, 3 Bedrooms (Residential)

Presidential Suite

Suite, 1 Bedroom

Junior Suite, 1 King Bed

Guest reviews of Hotel Jerome, Auberge Collection

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Jerome, Auberge Collection

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