Name: Palazzo Hotel
Address: Montecasino Blvd, Johannesburgo, Provincia de Gauteng, ZA
Price range: 238 US$–299 US$ per night
Rating: 8.83

Opiniones de los huéspedes

El Palazzo Hotel recibe elogios por su personal amable, sus elegantes terrenos y piscina, y su conveniente ubicación junto a Montecasino. Sin embargo, algunos comentarios señalan detalles anticuados y problemas ocasionales de mantenimiento o limpieza.

Las habitaciones son generalmente cómodas, con vistas al jardín o distribuciones espaciosas en algunas, aunque algunos huéspedes notaron iluminación tenue, ruido exterior o televisores antiguos. Las opiniones sobre la comida varían entre deliciosas comidas y desayunos abundantes, e informes de opciones promedio o repetitivas y un servicio lento en ocasiones. Espere una estancia refinada con un servicio excepcional en un entorno tipo resort, con cierta variabilidad dependiendo de la habitación y la experiencia gastronómica.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los huéspedes elogian los terrenos ajardinados y la zona de la piscina. Algunos informan sobre problemas de mantenimiento, como cojines de piscina desgastados, problemas ocasionales de agua caliente o presión de la ducha y ascensores que no siempre funcionan.

Reseñas de huéspedes relacionadas

10

omar

25 mar 2023

·

Se alojó 6 noches

The pool cushions were dirty and the pool deckchairs cushions were really old, same for years.

10

Carl

23 ene 2026

·

Se alojó 5 noches

Great room, great staff, fab pool - a real holiday in the city!

10

Sphamandla

16 mar 2025

·

Se alojó 1 noche

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff

10

Victoria

4 ene 2024

·

Se alojó 4 noches

The Palazzo was such a lovely hotel, the staff continuously went above & beyond our expectations. Breakfast was good with a wide selection of options as was lunch & dinner in the main restaurant. The pool area was well maintained & the staff were very attentive. The rooms were big with good amenities & the location was fab for montecasino & the bird gardens.

6

NICK

7 ene 2024

·

Se alojó 1 noche

Staff wonderful Hotel dated and not everything is working 100% I.e lifts, shower had no pressure …

8

Christine

17 dic 2024

·

Se alojó 5 noches

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

10

Vironica

22 mar 2025

·

Se alojó 2 noches

Beautiful place, the best shower from all hotels I have stayed at.

2

Yashen Satyendra

29 dic 2024

·

Se alojó 2 noches

No hot water

8

Felicia

24 ene 2024

·

Se alojó 1 noche

It is a very beautiful property and an oasis in the city.

10

J Moore

15 ene 2023

·

Se alojó 4 noches

I had 8 people staying and they all loved it. Great pool, friendly staff and beautiful rooms. I have stayed several times and the best hotel by far in the area. Lucky, pool attendant is awesome

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Limpieza

En general, la limpieza recibe elogios, con varias menciones de habitaciones muy limpias e impecables. Sin embargo, los informes de cucarachas, olores persistentes a humo y falta de limpieza en exteriores apuntan a inconsistencias.

Reseñas de huéspedes relacionadas

10

Susan

2 may 2023

·

Se alojó 4 noches

Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.

10

omar

25 mar 2023

·

Se alojó 6 noches

The pool cushions were dirty and the pool deckchairs cushions were really old, same for years.

6

Anné

10 dic 2023

·

Se alojó 1 noche

The only complaint is that the hallway smell of smoke all the way to our non smoking room

10

Sarah

4 jun 2025

·

Se alojó 2 noches

Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg

6

John

7 feb 2025

·

Se alojó 7 noches

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

10

Melanie

8 feb 2024

·

Se alojó 2 noches

Beautiful property but could use a little upkeep in the rooms

8

farai

10 mar 2024

·

Se alojó 3 noches

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

4

Rohit

1 abr 2025

·

Se alojó 3 noches

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property

10

Elizabeth

19 mar 2023

·

Se alojó 1 noche

Absolutely over the top hotel that feels like a Roman villa in Joburg. Clean, great amenities, great food, and great customer service

4

Candice

6 abr 2023

·

Se alojó 1 noche

I have to say we were very disappointed with our stay. We are not people who like to complain but we were so excited to stay and were very underwhelmed. The pillows were terrible. Neither my husband or I slept. The coffee machine didn’t work. Not enough towels and no toilet brush in the bathroom. Not what we were expecting at all.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas, con algunas distribuciones espaciosas, vistas al jardín y camas muy cómodas. Algunos huéspedes mencionan iluminación tenue, ruido exterior, habitaciones más pequeñas y televisores antiguos.

Reseñas de huéspedes relacionadas

10

Susan

2 may 2023

·

Se alojó 4 noches

Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.

10

Gus

13 oct 2025

·

Se alojó 3 noches

Great place to stay in Joburg. It might need some room refreshing in a few years but overall a really nice stay.

6

John

7 feb 2025

·

Se alojó 7 noches

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

8

Alexander Jon

23 nov 2024

·

Comfortable rooms, friendly staff

10

Linda

9 dic 2024

·

Se alojó 2 noches

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe

6

Warren

12 mar 2023

·

Se alojó 2 noches

Noisy. Hotel slightly over rated. Has the making of an excellent hotel but not quiet there

8

Christine

17 dic 2024

·

Se alojó 5 noches

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

8

maria

4 mar 2024

·

Se alojó 3 noches

The hotel is vey nice in a good area The rooms are big with a view over the garden The staff at concierge and service desk are great always helpful The only complaints we have is the service at the restaurant it was not good The staff in the restaurant was not service minded as the rest of the hotel staff

8

farai

10 mar 2024

·

Se alojó 3 noches

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

8

chipo

8 dic 2023

·

Se alojó 5 noches

Our stay at pallazzo hotel was absolutely wonderful. The location was great and very safe, plenty of restaurants around. But the service at the hotels restaurant and pool are was a bit slow.The only down side was the rooms are very small and crowded and no water was provided after the first day, had to call the reception to get more water. I liked the daily turn down service that came with many chocolates.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio destaca por su personal amable, acogedor y servicial, con gestos como el check-in anticipado que se agradecen. Algunas reseñas señalan respuestas lentas, un servicio de restaurante poco atento o una mala atención en la recepción y por teléfono.

Reseñas de huéspedes relacionadas

10

Edward

14 jun 2025

·

Se alojó 2 noches

Always a great welcome from the staff who make me feel at home.

10

Carl

23 ene 2026

·

Se alojó 5 noches

Great room, great staff, fab pool - a real holiday in the city!

10

matthew

2 nov 2024

·

Se alojó 1 noche

A superb hotel with exceptional staff and service.

10

Joanna

31 ago 2024

·

Se alojó 1 noche

We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!

10

brett

4 ago 2025

·

Se alojó 1 noche

The extremely good service is what brought us back, a well trained team

6

John

7 feb 2025

·

Se alojó 7 noches

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

10

Timothy

15 sept 2024

·

Se alojó 2 noches

Very beautiful hotel with great restaurants. Very slow response on requests for ironing board and iron and blow dryer which should be available in all rooms.

4

Rohit

1 abr 2025

·

Se alojó 3 noches

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property

10

Andy

27 jun 2024

·

Se alojó 1 noche

After a long overnight flight, Hayley on reception organised for me to check in early so I could get some rest. This is a lovely hotel - stayed many times and will be back on the next trip.

8

chipo

8 dic 2023

·

Se alojó 5 noches

Our stay at pallazzo hotel was absolutely wonderful. The location was great and very safe, plenty of restaurants around. But the service at the hotels restaurant and pool are was a bit slow.The only down side was the rooms are very small and crowded and no water was provided after the first day, had to call the reception to get more water. I liked the daily turn down service that came with many chocolates.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

El hotel está junto a Montecasino, lo que permite un fácil acceso a restaurantes, entretenimiento y los Bird Gardens, y muchos huéspedes se sintieron seguros. Una reseña menciona el tráfico intenso al acercarse a la zona y otra sintió que la vía de acceso era insegura.

Reseñas de huéspedes relacionadas

10

E

17 feb 2024

·

Se alojó 1 noche

This is the 2nd time we have stayed in this hotel (we are from the UK). I absolutely adore the Palazzo, the hotel is first class. All staff, from reception, concierge, housekeeping are superb, professional and polite. The hotel feels like stepping into luxury, you are looked after from the minute you arrive until you leave. It is a short, safe walk to Montecasino, where we ate (we didn't eat in the hotel restaurant during this stay). Next time, we will be staying longer. Absolutely love, love, love this hotel.

10

Christopher

2 jun 2025

·

Se alojó 2 noches

3rd time there, had 2 other couples with us. Vicinity to Montecasino makes it a no brainer

8

Werner

24 nov 2024

·

Se alojó 1 noche

The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse. But otherwise no complains. The breakfast is also good..for R395 person.

10

Julien

20 sept 2025

·

Se alojó 1 noche

Proximité de Montecasino, et joli cadre

10

Eddie

2 oct 2023

·

Everything was top notch. Staff was very helpful and friendly. The location within the overall Montecasino property area provides pretty gardens, the Bird Gardens, Casino, restaurants and shops. The property was beautiful and felt safe. Perfect location for a short stay in Johannesburg area.

8

victoria

23 ene 2024

·

Se alojó 4 noches

My time at the Palazzo was truly delightful. Safety was a priority, and the staff was exceptional. The well-kept grounds and the friendly atmosphere added to the experience. The casino provided abundant options for dinner and entertainment, making my stay even more enjoyable.

10

Sylvain

3 ene 2025

·

Se alojó 3 noches

Superbe, Montecasino à 5 pas. Service très bon. magie dans l'air, malgré le mauvais temps.

10

Werner

20 ago 2023

·

Se alojó 1 noche

The hotel was nice and staff friendly. The ride to the hotel feel very unsafe. But I think that is South Africa.

10

Dean

9 abr 2025

·

Se alojó 2 noches

Great trip and a only a small walk into montecasino for plenty of restaurant

8

MAGALI

23 jun 2024

·

Se alojó 2 noches

Hôtel avec accès direct a Montécasino, chambre correct avec un enfant ,petit déjeuner exceptionnel

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Comida

Las opiniones sobre la comida son variadas: a muchos les gustaron las sabrosas comidas y los desayunos abundantes. Otros encontraron el desayuno promedio o repetitivo, con un servicio lento en el desayuno o en el restaurante.

Reseñas de huéspedes relacionadas

8

Werner

24 nov 2024

·

Se alojó 1 noche

The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse. But otherwise no complains. The breakfast is also good..for R395 person.

10

Sarah

4 jun 2025

·

Se alojó 2 noches

Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg

8

Karl

17 oct 2023

·

Se alojó 3 noches

Good location next to the mall and bird park. Lots of entertainment and good food options in the mall. The pool is nice but always a bit cold. Breakfast was fairly average and the food quality was below the rest of the hotel. The service at breakfast wasn’t good.

10

Ranjeet Singh

5 mar 2023

·

Se alojó 3 noches

Generally a great property but breakfast options are too monotonous and lack some of the typical South African dishes.

10

Daniel Angel

18 may 2025

·

Se alojó 3 noches

El hotel es muy bonito. Tiene una atmósfera relajada y excelente servicio. Comimos en su restaurante y la comida estuvo deliciosa.

10

Linda

9 dic 2024

·

Se alojó 2 noches

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe

8

Christine

17 dic 2024

·

Se alojó 5 noches

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

8

maria

4 mar 2024

·

Se alojó 3 noches

The hotel is vey nice in a good area The rooms are big with a view over the garden The staff at concierge and service desk are great always helpful The only complaints we have is the service at the restaurant it was not good The staff in the restaurant was not service minded as the rest of the hotel staff

8

farai

10 mar 2024

·

Se alojó 3 noches

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

8

Wendy

15 nov 2024

·

Se alojó 1 noche

Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike. Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.

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Mes	Precio medio
enero	261 US$
febrero	280 US$
marzo	444 US$
abril	247 US$
mayo	238 US$
junio	244 US$
julio	237 US$
agosto	236 US$
septiembre	241 US$
octubre	207 US$
noviembre	239 US$
diciembre	231 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $256	21 $247	22 $260	23 $288	24 $270
25 $239	26 $238	27 $244	28 $258	29 $259	30 $282	31 $282

DO	LU	MA	MI	JU	VI	SA
1 $245	2 $259	3 $256	4 $258	5 $255	6 $282	7 $299
8 $261	9 $261	10 $275	11 $249	12 $262	13 $269	14 $269
15 $263	16 $264	17 $263	18 $263	19 $264	20 $269	21 $269
22 $263	23 $261	24 $265	25 $263	26 $262	27 $261	28 $242
29 $263	30 $262

Palazzo Hotel

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