Name: Hotel Lausana Otay Aeropuerto
Address: Boulevard Tijuana 17226, Tijuana, Estado de Baja California Norte, MX
Price range: 88 US$–179 US$ per night
Rating: 8

Opiniones de los huéspedes

El Hilton Garden Inn Tijuana Airport recibe elogios constantes por su práctica ubicación cerca del aeropuerto y la frontera, y por un personal generalmente amable, pero las opiniones suelen mencionar habitaciones anticuadas, mantenimiento inconsistente y problemas de ruido o seguridad que afectan el descanso.

Las opiniones sobre el servicio de limpieza son variadas: muchos señalan espacios limpios, mientras que otros informan sobre ropa de cama sucia o desgastada, olores, moho y plagas ocasionales, como cucarachas o posibles chinches. Las opiniones sobre las instalaciones varían: la piscina puede ser pequeña, estar abarrotada o estar ocasionalmente fuera de servicio, el gimnasio es limitado y el restaurante se encuentra en un edificio separado. El servicio oscila entre cálido y servicial, y lento o poco receptivo, con informes de largas colas de registro, errores en el tipo de habitación, cargos inesperados y problemas con la facturación o artículos perdidos. Espere una parada conveniente cerca del aeropuerto con concesiones en el mantenimiento y la consistencia.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La piscina es pequeña, puede estar abarrotada y tiene problemas ocasionales de mantenimiento o limpieza; el jacuzzi a veces está fuera de servicio y el gimnasio es limitado. El estacionamiento puede ser difícil con algunas preocupaciones de seguridad reportadas, y el restaurante está en un edificio separado.

Reseñas de huéspedes relacionadas

8

Andrew

21 feb 2024

·

Se alojó 2 noches

It was good. Staff was accommodating. Room was clean. The pool was smaller than it looked in the pictures and the hot tub wasn’t working. The restaurant was detached, but there were plenty of options for restaurants in the area. It was a good location for being central to everything All in all it’s decent I would have no problem staying there again

6

Desmond

6 mar 2024

·

Se alojó 1 noche

Everything was good until my car was stolen from their parking lot

10

Elizabeth

7 jul 2024

·

Se alojó 1 noche

Just quiet, and i was hoping that me and my daughter would use the pool, but it was not very clean

10

Carlos

17 ago 2024

·

Se alojó 1 noche

Pocos estacionamientos pero aparte de eso muy bonito todo

4

Juan

27 abr 2024

·

Se alojó 10 noches

No recomiendo el hotel, es viejo pero lo principal negativo es el ruido de la calle del frente y además el pobrísimo gimnasio que tienen, ni una pesa en él. Además su room service muy deficiente, en tres oportunidades que intenté pedir algo, no lo tenían.

6

Angelica

7 abr 2025

·

Se alojó 2 noches

Beds are old . Bathroom needs updating. Pool was not working .

2

Jeniffer

24 ago 2024

·

Se alojó 1 noche

En mi experiencia con mi familia estubo muy mal el servicio! Primero nos dieron una habitación sucia y nos trataron de robar nuestro camioneta y le rompieron varias cosas!!

6

Adriana

23 jul 2024

·

Se alojó 1 noche

THE PROPERTY ITSELF WAS DECENT, MODERN, A LOT OF FAMILIES. UNFORTUNATELY, THEY ONLY HAVE 1 SMALL POOL FOR THE NUMBER OF FAMILIES THAT GO. SO IT DOES GET CROWDED FAST. WHEN ORDERING FOOD, IT IS SUBJECT TO CHANGE PRICES WITHOUT PRIOR NOTICE DEPENDING IF BEING ORDERED IN THE POOL, ROOM, ETC...

8

Jose

27 jul 2024

·

Se alojó 1 noche

No fue de mi agrado que el resraurante y bar, esten en un edificio independiente al hotel.

2

Mariana

12 feb 2024

·

Se alojó 1 noche

Photos were not close to reality and gym was not available

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Algunos huéspedes encontraron las habitaciones limpias, pero muchos informan sobre una limpieza inconsistente: ropa de cama y toallas manchadas o desgastadas, olores u humedad, moho y plagas ocasionales (cucarachas o posibles chinches).

Reseñas de huéspedes relacionadas

2

Rosalba

9 jul 2024

·

Se alojó 1 noche

I would not recommend this hotel the room was unimpressive the bed linen were stain, the towels dingy they look dirty with stains yuk. The toilet clogged every time you used it. If your in the hospitality business attention to details is vital. I was truly disappointed I asked for a wakeup call for an early flight did get it. Lucky for me I set my own alarm. Just not a pleasant experience.

2

Mireya

28 oct 2024

·

Se alojó 1 noche

Horrible place very dirty , I found a roach and very loud unable to sleep the entire night

2

Araceli

15 jun 2025

·

Se alojó 1 noche

I am very upset. When we went to bed we started itching all over. We couldn’t fall asleep from being itching. Two days after I woke up with a rash all over my face. The hotel was infested with bed bugs!! I think I should get my money back!!

6

Griselda

16 sept 2023

·

Se alojó 2 noches

The carpet was very dirty. Our feet were black. There was only 2 bath towels in the restroom for 4 people. Two of the lamps weren’t working and the room did not have enough light. Other than that, the hotel is in a decent area with lots of food options/restaurants.

2

Ginely

31 mar 2025

·

Se alojó 3 noches

The whole place is falling apart, its old and dirty. The tub is al rusted and eating away. The mirror in the bathroom also very chipped and damaged. The bedsheets had hairs and the pillow cases full of stains. When we asked for them to bring a change of linen they hesitated and said they’d check to see if they had extras, they only brought a change for the pillow cases not the bed sheets. The floor is warped and creaky. Would not recommend. The only good thing about this place is the location.

10

Jason

24 nov 2024

·

Se alojó 2 noches

Very clean and safe. Staff is great and if you don't want to eat at the restaurant there are a lot of options just outside and across the street. Its kind of like a food court of taco places a couple of restaurants dairy queen carls jr and a sushi place. Great place for a quick stay just south of the border.

10

Juan

23 mar 2025

·

Se alojó 5 noches

Everything was clean and I liked the hotel.

4

Erika

2 ago 2023

·

Se alojó 1 noche

The hallways elevator and room was dirty the towels given to us were dirty

6

Iliana

10 feb 2025

·

Se alojó 1 noche

no washcloths, towels were mingy, and shower curtain was moldy. Also no microwave or mini fridge in the room.

6

Brenda

23 abr 2025

·

Se alojó 1 noche

El cuarto tenía una cocineta que no funcionaba, pero tenía cucarachas.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son anticuadas y muestran desgaste, con informes de camas duras, enchufes limitados o accesorios rotos, y aire acondicionado o calefacción que no siempre funciona; el ruido del tráfico o del pasillo puede interrumpir el sueño. Algunas unidades son espaciosas e incluyen una pequeña kitchenette.

Reseñas de huéspedes relacionadas

8

Francisco

26 sept 2024

·

Se alojó 3 noches

Overall it is good location close to the consulate and food nearby. However the rooms are old as is the furniture. The bed was not comfortable. The walls are not well finished, the outlets some were messed up which, is dangerous if you have little ones. Also a lot of the outlets did not work. The staff was nice though.

4

Armando

23 feb 2025

·

Se alojó 2 noches

Couldn’t sleep next door neighbor loud slamming doors all night had to leave next morning

2

Julio

22 jun 2024

·

Very outdated. Beds were hard as rock. Carpet was gross. Pictures on the website are nothing like it truly is. I’m only sorry I didn’t take any pictures to share. Would not stay here again.

8

Carmen

16 ago 2023

·

Se alojó 1 noche

Everything was good other than the AC wasn’t working to well.

10

Cynthia

13 nov 2024

·

Se alojó 3 noches

Mi habitación contaba con una mini cocinita (refrigerador, cafetera y horno de microondas) lo que hizo más cómoda mi estancia. Gracias por su atención.

6

Cynthia

22 mar 2024

·

Se alojó 1 noche

I liked the convenience of the location of this hotel to the airport. I did not like my room which was located on city side so next to the busy road with much traffic noise.

6

Carlos

17 ene 2025

·

Se alojó 1 noche

No fue muy comodo ya que hacia mucho Frio y no se podia prender la calefaction, tratamos de hablar al front desk pero nunca contestaron.

6

Ahiko

7 jun 2024

·

Se alojó 1 noche

The hotel is older and outdated. Our key wasn’t working it took like 30 mins of them trying to fix it, I had asked if we could just get another room. The lady at the front desk said they were sold out, but after another attempt from the maintenance man he told her that he can’t open it, so then magically a room was available. All of this was at 1am we were tired from traveling and still had to catch a flight in the morning.

4

Veronica

14 jun 2025

·

Se alojó 2 noches

One if the tvs didnt work. No outlets in main room to even charge phone. Microwave didn’t have a connection to plug in. Bed was very hard and uncomfortable.

8

Aldo

1 may 2024

·

Se alojó 4 noches

El cuarto era bastante amplio, frigo y microondas. Lo malo es que es un poco viejo por lo que no hay muchas tomas electricas, y para utilizar la computadora solo podia usarla sobre el escritorio.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable y servicial, y problemas como puertas defectuosas se resolvieron con cambios rápidos de habitación. Sin embargo, varias reseñas mencionan un registro lento, problemas con el tipo de habitación o la reserva, cargos inesperados, facturas faltantes o artículos perdidos.

Reseñas de huéspedes relacionadas

2

Daniela

9 jul 2024

·

Se alojó 1 noche

It was terrible because the cleaning lady stole $700 dlls along with my debit card. I have been calling and havent received any response. Its sad that you cant stay somewhere without having to worry that they hire and protect thieves.

4

jonathan

17 feb 2025

·

Se alojó 2 noches

SCAM THEY CHARGE ME AN EXTRA 70 dollars apart for my room and they did not provide no reason nor wanted to help me.

2

Joel

27 may 2025

·

Se alojó 2 noches

Really bad customer service from the beginning. I had requested 2 rooms with a door between us since I was going with my family. When I called to make the reservation I was told they made sure to leave to notes so when we check in they knew. I called the day before check in just to make sure everything was still good the lady on the phone said yes just make sure to arrive by 3pm so you can get those rooms and we did. Upon arrival I went to register and the guy at the front just told me to have a seat I even mentioned about the two rooms with the door in between and he said yes no worries I will let you know when it’s ready. We were just waiting in the lobby when we noticed a lot of people started to arrive and checking in immediately. So after about 30min after him not call us over I went to him and he said I can go ahead and register you now. I asked him before are the rooms going to be how I asked he said yes don’t worry so then I proceeded to checking in. Once everything was complete we went to the rooms just to find out the were across from each other. I went to complain but the guy said he did not have any rooms available like that which they did because we saw when a lady had just finished cleaning 2 of them. And that night we noticed more then 10 people in one room so I reported that after and they did not do anything about it. They were being so loud all night. Horrible place to stay!!

2

Brenda

2 mar 2025

·

Se alojó 1 noche

I had to wait ONE HOUR to check in because house keeping did not had a room clean and available. After I returned later that day (not being able to see my room before) I realized the room was not what I paid. Went to front desk and they stated that it was a problem with Expedia and not the hotel. That the room I got was all they had. They make my staying very uneasy

2

Jessica Chantal

26 nov 2024

·

Se alojó 1 noche

No envían facturación

10

Angie

30 ene 2025

·

Se alojó 1 noche

Very nice property outside, when we got there we were initially given a room which’s door did not close correctly, we reported it and had maintenance come check on it and within 30 minutes they had changed our room. Thank you for the excellent service. Very nice. Would definitely stay there again.

10

Jerry

8 abr 2025

·

Se alojó 1 noche

Great staff

10

BERENIS

1 jun 2024

·

Se alojó 1 noche

Aldo at check in was very helpful and made it a very easy check in. Explained everything.

10

Rocio

12 jul 2024

·

Se alojó 2 noches

Staff is amazing!

2

jorge

8 ago 2024

·

Se alojó 1 noche

The reception ask for my driver license and never give it back and the next day at check out they say one of the employees took it home and lost it...took it

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Muy práctico para el aeropuerto, el cruce fronterizo de Otay, el consulado y muchos restaurantes cercanos. Algunos huéspedes notaron ruido de la calle o alrededores menos atractivos.

Reseñas de huéspedes relacionadas

10

Rosario

9 abr 2025

·

Se alojó 2 noches

Hotel is very good situated in my opinion. Area is clean and safe.

8

Zaid

22 oct 2023

·

Se alojó 3 noches

Está horrible los alrededores y muy sucio

8

Ana

18 sept 2024

·

Se alojó 1 noche

Very close to the airport, which is very convenient. The rooms are confortable and clean.

10

Dalia Jazmin

1 ene 2025

·

Se alojó 2 noches

The hotel is conveniently located close to Otay crossing and there's is lots of food options. The room was great for 3 people and we felt safe

8

Jorge Ellioth

18 nov 2024

·

Se alojó 1 noche

Excelente ubicación. Cerca del aeropuerto, restaruantes cerca y transporte disponible cerca y en el hotel.

6

Cynthia

22 mar 2024

·

Se alojó 1 noche

I liked the convenience of the location of this hotel to the airport. I did not like my room which was located on city side so next to the busy road with much traffic noise.

10

Lorenza

9 ago 2024

·

Se alojó 1 noche

It was very convenient location close by the American Consular and there was different locations to eat also.

8

Julian

16 feb 2025

·

Se alojó 1 noche

It’s close to the airport

10

Abraham

14 feb 2025

·

Se alojó 1 noche

Really good location

10

Alfredo

11 feb 2025

·

Se alojó 2 noches

Fabiulos closed to the border airport an lots of good places to eat!!!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones varían: a algunos les gustó el desayuno y el servicio del restaurante, mientras que otros informaron sobre una selección limitada, problemas de existencias o horarios, cargos adicionales o un servicio de habitaciones deficiente. El restaurante no está dentro del edificio principal.

Reseñas de huéspedes relacionadas

6

eisaku

18 oct 2023

·

Se alojó 1 noche

I am very found of this hotel in tijuana. It is priced very reasonable for the area. I had a bad experience with the on site restaurant this time. As I checked in, they informed me of complimentary breack fast. I had never expected any thing good about a free meal. But as I sat there, ther was nothing to eat. further the cashier comes an asks for my room number as expected. Dissapointed, I had a few crumbles, I leave a tip as customary and then they call me to pay for the buffet. I had to strongly complaint as they wanted payment for a crappy meal I didn't even had. Didn't get charged...But this kind of service really degrades the quality expected from a Fiesta Inn franchise. I hope I didn't yell too much.

4

FRANCISCO JAVIER

4 nov 2024

·

Se alojó 1 noche

Para el precio por noche que se cobra el servicio es terrible, todo esta muy sucio, almohadas, sabanas, etc deberian enfocarse en esa parte, y el servicio del personal, asi como lo que publican, me dijeron que era con desayuno incluido y no fue asi, la cafetera para prepararse el cafe estaba muy sucia y el cafe caduco

4

Juan

27 abr 2024

·

Se alojó 10 noches

No recomiendo el hotel, es viejo pero lo principal negativo es el ruido de la calle del frente y además el pobrísimo gimnasio que tienen, ni una pesa en él. Además su room service muy deficiente, en tres oportunidades que intenté pedir algo, no lo tenían.

4

Rodrigo Juan Pablo

7 dic 2024

·

Se alojó 1 noche

Hice la reservación con desayuno incluido, el personal del lonby me informó que el horario del servicio de desayuno era a partir de las 6:00 am. Llegué al restaurante a las 6:25 am y todas las luces estaban apagadas, salió una persona y me dijo que todavía no tenían listo el servicio, se metió, esperé hasta las 6:30 am y nadie salió. Me tuve que retirar porque me tenía que ir al aeropuerto. Me parece muy mañ que no cumplan con el horario del servicio de desayuno, ya que fue algo que pagué, además me quedé con hambre.

4

Fernando

28 oct 2024

·

Se alojó 1 noche

No me gusto que no hubiera informacion Para el estacionamiento y el servicio del restaurant no fuera el adecuado no habia stock en comida

10

Milagros

3 oct 2024

·

Se alojó 4 noches

Everything was very nice i liked the breakfast option

10

Dawn

20 oct 2024

·

Se alojó 1 noche

Everything was very enjoyable, excellent food, service, quiet, bed and linens perfect, bonus for me a tub!

8

Colin

27 nov 2024

·

Se alojó 1 noche

A good hotel with a very good restaurant for the business traveller not wanting to go out in the evening

10

ALEJANDRO

12 oct 2024

·

Se alojó 2 noches

El hotel es un edificio algo viejo. El restaurante está completamente desconectado del edificio de habitaciones pero se desayuna bien

10

Patricia

10 may 2024

·

Se alojó 2 noches

Servers at restaurant always awesome

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	77 US$
marzo	123 US$
abril	126 US$
octubre	104 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $127
18 $127	19 $159	20 $158	21 $166	22 $168	23	24
25	26 $138	27 $161	28 $170	29 $145	30 $116	31 $141

DO	LU	MA	MI	JU	VI	SA
1 $166	2 $161	3 $159	4 $165	5 $138	6 $140	7 $168
8 $171	9 $148	10 $177	11 $147	12 $175	13 $88	14 $164
15 $155	16 $148	17 $175	18 $175	19 $179	20 $167	21 $165
22 $170	23 $178	24 $175	25 $175	26 $175	27 $167	28
29 $171	30 $177

Hotel Lausana Otay Aeropuerto

Precios para Hotel Lausana Otay Aeropuerto

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Superior Room, 1 King Bed

Junior Suite

Junior King Suite

Superior Room, 2 Double Beds

Superior 2 Double Room

Superior Room

Superior King Room

Junior Suite, 1 King Bed

Superior Double Room

Standard Room

Reseñas de los huéspedes sobre Hotel Lausana Otay Aeropuerto

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Precios para las próximas fechas