Hotel Kinsley, a Member of Design Hotels

Not too clean bathroom. Hallway Rugs dirty. Elevator out order! Music in bar pound in rooms Shame as this property has potential for a very good hotel. Shame on them ….it could be a magnificent hotel but fall short of that.

The Hotel Kinsley is actually four separate buildings within a small radius in Kingston, so if you’re not in the main building, it feels like you’re on your own. When we checked in we were told to go our building, unload our bags, carry them up to our third floor room (no elevators) and then park in a lot down the street. I was there with my mom who has some trouble walking and it was really hard for her negotiating the stairs. When we mentioned this at the front desk and asked for help with our bags, we were told by the one person in the hotel on duty that he was waiting for a “VIP” to arrive and we’d have to wait 20 minutes. It’s one thing to have this kind of setup and get a good deal. But for the prices they’re charging, it’s not unreasonable for guests to expect more. The room was very nice, spacious and clean, and it was great being right in town. But it was not worth the cost.

Nice room and shower They should really warn guests about the fact that there are only stairs to get up to the rooms It is not a hotel for the old or the unfit.

The elevator is not working permanently. Had to climb two floors to get to the room. No onsite parking. Had to use street parking with meters. Very old building. Rundown town surrounding the hotel.

No elevator. If you’re not physically fit, the three flights of stairs were a bit too much for us in your stay you will receive either one free appetizer or one free dessert. But please check in first before you dine there. We dined first at the hotel. I ordered one appetizer $15 and it was not refunded. On the bill we did get seven dollars removed but not on the appetizer. Two of the towels in the bathroom had brown spots on them. Make sure you get there early to eat because most of the things you really want to eat was sold out so you needed to settle. It’s a great location right in town walking distance. I didn’t like the fact that you had to park at a different location away from the hotel and take your luggage and belongings and walk back to the hotel. That was a bit of an inconvenience, especially for the price of the hotel

If you have ANY kind of mobility issues, call the hotel directly to request a first floor room. We were unaware that there was a non-functioning elevator (ADA non-compliant and ongoing for several years apparently) in our building and, after a heart attack in January, the steep steps to our third floor room were quite a challenge for my husband. Also, parking may be a 2-3 block walk.

Parking is 2 blocks away and limited, no elevator, no signage to find hotel, rooms seems incredibly musty, hallway carpets disgusting. This place is not a convenient or proper hotel.

Great group of choices in old buildings. All within a few blocks of the main reception area. Parking—yes!- in a private lot. Restaurant was great and the continental breakfast was more than what I thought it would be. A great getaway

We stayed at the Pearly Street Luxury King room and the room was stunning and huge. The bathroom was beautiful. We loved the property and it was so nice having the gym, sauna and massages in the building. The common space in the building was also beautiful. One con was was the building is old so the walls are thin- you can hear cars passing by and people walking up the stairs. The other building was also super nice with the bar and restaurant, very cozy. Staff was nice there were a few interactions where they needed to check with someone else before getting back to us but they were easily resolvable.

The room was clean, but the external hallway carpet was old and dirty. There wasn't an elevator...really, and I asked for a late check out, and they gave me a half hour....really.

This is a very clean hotel. No dust anywhere! It is also centrally located and you can walk to all shops and dining including the polar express.

Not too clean bathroom. Hallway Rugs dirty. Elevator out order! Music in bar pound in rooms Shame as this property has potential for a very good hotel. Shame on them ….it could be a magnificent hotel but fall short of that.

The rug headed up to the rooms was a bit tired, but otherwise it was lovely! Would definitely stay again.

Refined option in Kingston, interesting concept. Likely overpriced but thats par for the course upstate it seems. Nice rooms with clean and comfortable barhrooms. Would be nice if they served omlettes for breakfast.

No elevator. If you’re not physically fit, the three flights of stairs were a bit too much for us in your stay you will receive either one free appetizer or one free dessert. But please check in first before you dine there. We dined first at the hotel. I ordered one appetizer $15 and it was not refunded. On the bill we did get seven dollars removed but not on the appetizer. Two of the towels in the bathroom had brown spots on them. Make sure you get there early to eat because most of the things you really want to eat was sold out so you needed to settle. It’s a great location right in town walking distance. I didn’t like the fact that you had to park at a different location away from the hotel and take your luggage and belongings and walk back to the hotel. That was a bit of an inconvenience, especially for the price of the hotel

The location is fabulous. Right in the heart of downtown Kingston near everything. The staff is super friendly and the restaurant was delicious. I loved the shampoo, soaps and lotion, and in the bathroom was clean and bright.the part that was a little bit challenging was that my colleagues room was in a completely different building over a block away, and it was hard to find in the night. It also didn’t feel as secure as the main building.

Clean room

Room clean, nice restaurant.

Really clean, quaint, pleasant hotel!

The room was clean, but the external hallway carpet was old and dirty. There wasn't an elevator...really, and I asked for a late check out, and they gave me a half hour....really.

We had a perfect last minute getaway here. We were in a king room with a fireplace in the Pearl St. building. The room was clean and beautifully decorated. Highly recommend!

I loved the adjustable fireplace and the ambiance of the room.

Wi-Fi didn’t work all weekend. First night thermostat didn’t work, too hot in room Second night fixed it was too cold They offer NO amenities. No one came to our room to bring new towels. We couldn’t even get coffee or tea at 8pm to drink in lounge at Pearl St location. We walked to order in restaurant. Told If we drank it at restaurant it would be at least 15 minutes as 6 parties had just been seated. There was only 1 bartender working for a packed bar and restaurant. There were no attempts at any follow up customer service. As we went to leave our friend forgot his jacket in room and was locked out. Called front desk who sent someone over to let him in to get coat. Waited 20 minutes and he called front desk again. Staff member was waiting inside hotel having gone in back entrance for someone who was locked out of building ! Would not recommend anyone stay here and it is extremely overpriced for essentially just renting a room to sleep in.

Nice room but it got very cool during the night. I got up during the night to adjust the heat. Very clean and room is attractive. Nice hotel and good breakfast.

Our room was great. Street noise was a serious issue though. If you’re sensitive to noise I’d avoid the Pearl St. property as it connects to the main drag where people come in and out of town. Staff were very friendly and helpful. The food was very solid but nothing to freak out about.

Very nice room but a bit of traffic noise. Overall a great place and I’m picky

Great little hotel. Classy, clean, and a fantastic central location. A special shout to to Greg, who arranged for us to check in early, showed us around, and found us a place to stow our bikes. Great service!

I stayed at the wall st location strictly for the walkability to my favorite restaurants. I checked in late and the staff was pleasant but not very informative. I discovered the continental breakfast the next morning when I asked about coffee at the check in desk. As a Kingston local, this hotel is clearly designed for the tourist (nyc) crowd. I will always support small bussiness but the price I paid did not warrant the room, hotel or service. The carpet was stained going up the stairs to my room and the “happy hour” bar prices were equal to the standard bar prices at other nearby locations. My room had 2 outlets, one which was full with a power strip. I appreciate historical charm so I survived without a coffee maker or microwave in my room but the mini bar of snacks that took up half of the only counter space in the room and the entire mini fridge was disappointing. The bathroom was beautiful but also had no counter space and a slim shelf above the sink which did not hold all of my toiletries. As I stated above, I just recently moved out of the Kingston location and it was very clear why I had never been to the Kingsley before. I have also stayed in another local (very close in location) hotel which was a chain but a third of the price. I don’t think I’d stay here again

Very nice hotel and great staff. The sound isolation in the rooms is not great.

Old building renovation nicely appointed. Was not a fan of the tub/shower. Made showering a little difficult.

I am happy to pay extra for a room with a bath tub. We did so. Around $500. The room was perfectly lovely, although for this price range I would usually expect there to be an espresso machine, kettle, cups etc, especially as this was a room in an out house, far from the reception and main hotel. The bath tub looked lovely. Unfortunately without hot water, a bath tub is not useful. After calling reception and finding no answer we finally got through to someone remote in reservations who said they'd pass on a message to reception. Finally someone showed up, explained there was a "scald safety switch" which prevented hot water running. Even after using the switch the hot water cut off after 1 minute and could not be reset. End result, no hot water for bath tub. Yes, we did turn the stupid scalp button (see photo). Calling back again, no resolution. Advised to email frontdesk@hotelkinsley.com which I did upon check out. 4 days later no response. I am shocked by the poor service, disinterest in rectifying a problem, complete lack of follow up. I do not recommend this hotel at all.

The Hotel Kinsley is actually four separate buildings within a small radius in Kingston, so if you’re not in the main building, it feels like you’re on your own. When we checked in we were told to go our building, unload our bags, carry them up to our third floor room (no elevators) and then park in a lot down the street. I was there with my mom who has some trouble walking and it was really hard for her negotiating the stairs. When we mentioned this at the front desk and asked for help with our bags, we were told by the one person in the hotel on duty that he was waiting for a “VIP” to arrive and we’d have to wait 20 minutes. It’s one thing to have this kind of setup and get a good deal. But for the prices they’re charging, it’s not unreasonable for guests to expect more. The room was very nice, spacious and clean, and it was great being right in town. But it was not worth the cost.

Our recent stay at The Kinsley was one of the most inhospitable we've experienced. If you decide not to read the rest of this review: spend your money elsewhere, where you won't be overcharged for basic hotel amenities and then ignored or gaslit if you raise issues with management. It was our first trip with our baby, and we were booked for two nights in The Kinsley's Pearl St. property two blocks away from the main building. We were not advised upon check-in that the building was walk-up only (management informed us that this information is readily available on the website, which is true but in the fine print and refers only to second- and third-floor rooms. We had no way of knowing which floor we would be staying on). No one offered to help us with our bags up the stairs. After settling in, we encountered multiple issues. The hot water ran out after a 5-minute shower, so we were unable to give our baby a bath. The thermostat in our room was broken, and we could not adjust the temperature which was very hot. One of the sinks had a stopper that wouldn't un-stop so was half-filled and unusable all evening. There was no complimentary tea- or coffee-maker in the room. We were also informed that there was no room service in the building. Given the multitude of issues and the price we paid for the room, we decided not to stay the second night and requested a refund for the night; I have never encountered a hotel management team with such little empathy for their guests!

As return guests, we happily came back to Hotel Kinsley, however this time will be the last. I left my expensive electric toothbrush behind in the room, and notified the hotel within 24h of checking out. They insisted that housekeeping did not find the item, which I left on the bathroom vanity in plain sight. The hotel front desk and management have been dismissive of my lost item, and have not reached out to me in an attempt to explain or rectify the situation. I no longer trust the housekeeping at this hotel and will not return. As a boutique hotel with a reputation to uphold, I would expect Hotel Kinsley to take matters like these more seriously.

Great little hotel. Classy, clean, and a fantastic central location. A special shout to to Greg, who arranged for us to check in early, showed us around, and found us a place to stow our bikes. Great service!

Very attractive hotel, excellent service. Highly recommend but note there’s no elevator!

Perfect boutique hotel. Elegant but authentic. Everything you need and nothing you don’t. Decor is light, bright and happy. Staff very friendly and efficient. Super cool town, especially for musicians. Great concert venues and lore

The location is fabulous. Right in the heart of downtown Kingston near everything. The staff is super friendly and the restaurant was delicious. I loved the shampoo, soaps and lotion, and in the bathroom was clean and bright.the part that was a little bit challenging was that my colleagues room was in a completely different building over a block away, and it was hard to find in the night. It also didn’t feel as secure as the main building.

Amazing customer service. Everyone was a joy to interact with. Loved the Pearl Street property. Easy walk to everywhere. Hats off for having a perfect continental breakfast as well.

I stayed at the wall st location strictly for the walkability to my favorite restaurants. I checked in late and the staff was pleasant but not very informative. I discovered the continental breakfast the next morning when I asked about coffee at the check in desk. As a Kingston local, this hotel is clearly designed for the tourist (nyc) crowd. I will always support small bussiness but the price I paid did not warrant the room, hotel or service. The carpet was stained going up the stairs to my room and the “happy hour” bar prices were equal to the standard bar prices at other nearby locations. My room had 2 outlets, one which was full with a power strip. I appreciate historical charm so I survived without a coffee maker or microwave in my room but the mini bar of snacks that took up half of the only counter space in the room and the entire mini fridge was disappointing. The bathroom was beautiful but also had no counter space and a slim shelf above the sink which did not hold all of my toiletries. As I stated above, I just recently moved out of the Kingston location and it was very clear why I had never been to the Kingsley before. I have also stayed in another local (very close in location) hotel which was a chain but a third of the price. I don’t think I’d stay here again

Our room was beautiful and very comfortable. The location is great, close to lots of nice restaurants and shops. Would definitely stay here again.

This is a very clean hotel. No dust anywhere! It is also centrally located and you can walk to all shops and dining including the polar express.

Beautiful clean room, friendly staff and great restaurant and bar, and easily walkable to restaurants and shops in Kingston. Parking at the Wall St location was mostly street parking, but the Pearl Street location has a dedicated parking lot. Would definitely stay here again!

Really nice boutique hotel in old renovated bank building in historic uptown Kingston. Right in the center of very walkable area with shops, cafes, museums, pre-Revolutionary War buildings. Very tasteful yet contemporary decor with very clean rooms and comfortable beds. Restaurant downstairs has nice hip vibe, great food, but very high price tag! $34 for small serving of sea bass and asparagus, had two glasses of wine—$32! The sour cream dark cherry ice cream from local Nancy’s of Woodstock was the most heavenly ice cream I’ve ever had! Be aware there is no elevator in the building, so must climb two to three floors up to rooms. Enjoy the splurge! But you can always go to any number of other local restaurants for less expensive dinner.

Great hotel. Great location. Great Sat am Farmers Market in Summer.

Old Kingston charm can still be found. This cute hotel in the center of the up town area provides walkable shopping and dinning. The Kinsley restaurant is also a favorite.

The location is fabulous. Right in the heart of downtown Kingston near everything. The staff is super friendly and the restaurant was delicious. I loved the shampoo, soaps and lotion, and in the bathroom was clean and bright.the part that was a little bit challenging was that my colleagues room was in a completely different building over a block away, and it was hard to find in the night. It also didn’t feel as secure as the main building.

The small square within 1 to 2 blocks around the hotel was quaint and beautiful. The staff was exceptional and welcoming. Room was very clean and overal a wonderful experience. The hotel restaurant for dinner was delicious and included breakfast was also scrumptious with pastries being the star. However escaping the gem like area the surrounding neighborhood lacks in the bucolic and historic feel.

Everything was very flowing. Room very very clean. Perfectly located. Parking available. Very quite . Love it

Perfect boutique hotel with super nice amenities right in town. walkable to lots of shopping and dining

We loved our stay here. Clean facilities. Great bathroom! Loved the hotel restaurant. Highly recommend.

The hotel is in a fantastic location. Very unique hotel with great staff. However the breakfast service is woefully inadequate for the premium price if the hotel.

Really nice boutique hotel in old renovated bank building in historic uptown Kingston. Right in the center of very walkable area with shops, cafes, museums, pre-Revolutionary War buildings. Very tasteful yet contemporary decor with very clean rooms and comfortable beds. Restaurant downstairs has nice hip vibe, great food, but very high price tag! $34 for small serving of sea bass and asparagus, had two glasses of wine—$32! The sour cream dark cherry ice cream from local Nancy’s of Woodstock was the most heavenly ice cream I’ve ever had! Be aware there is no elevator in the building, so must climb two to three floors up to rooms. Enjoy the splurge! But you can always go to any number of other local restaurants for less expensive dinner.

No elevator. If you’re not physically fit, the three flights of stairs were a bit too much for us in your stay you will receive either one free appetizer or one free dessert. But please check in first before you dine there. We dined first at the hotel. I ordered one appetizer $15 and it was not refunded. On the bill we did get seven dollars removed but not on the appetizer. Two of the towels in the bathroom had brown spots on them. Make sure you get there early to eat because most of the things you really want to eat was sold out so you needed to settle. It’s a great location right in town walking distance. I didn’t like the fact that you had to park at a different location away from the hotel and take your luggage and belongings and walk back to the hotel. That was a bit of an inconvenience, especially for the price of the hotel

What a wonderful hotel experience. Very nice room with an excellent mattress, pillows and bed linens. The hotel bar and restaurant were also excellent and the service was superb. Will absolutely stay here again when in Kingston.

The location is fabulous. Right in the heart of downtown Kingston near everything. The staff is super friendly and the restaurant was delicious. I loved the shampoo, soaps and lotion, and in the bathroom was clean and bright.the part that was a little bit challenging was that my colleagues room was in a completely different building over a block away, and it was hard to find in the night. It also didn’t feel as secure as the main building.

The small square within 1 to 2 blocks around the hotel was quaint and beautiful. The staff was exceptional and welcoming. Room was very clean and overal a wonderful experience. The hotel restaurant for dinner was delicious and included breakfast was also scrumptious with pastries being the star. However escaping the gem like area the surrounding neighborhood lacks in the bucolic and historic feel.

Room clean, nice restaurant.

Hotel was great and the food was excellent. Not a big fan of eating at the hotel, but don’t miss this one!

Beautiful boutique hotel in the center of Kingstons historic Stockade district . Plenty of restaurants and shops a few steps away! Bed and pillows were extremely comfortable.- The free continental breakfast had delicious croissants and pastries, delicious yogurt, fruit, and bagels. Will definitely stay again.