Name: Best Western Elkhart Inn & Suites
Address: 3326 Cassopolis Street, Simonton Lake, Indiana, United States of America, Simonton Lake, Indiana, US
Price range: $82–$207 per night
Rating: 8.3

What guests think

Across the reviews, Best Western Elkhart Inn & Suites is frequently described as clean with friendly, helpful staff, a convenient location near I 80 and restaurants, and a generally good breakfast, making it a practical, good value stopover.

Several guests note the property feels dated, with occasional maintenance or cleanliness lapses such as low water pressure, stained bedding, musty odors, or worn furnishings. Location is easy for travelers, though the entrance behind a gas station and roadwork signage can be confusing to find. A few reviewers also report communication or billing issues. Overall, expect a straightforward, budget-friendly stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool, with several calling it warm and enjoyable. Some note dated areas and occasional issues, including a poorly maintained fitness room and cleanliness or upkeep concerns around the pool.

Related guest reviews

10

Stephanie

Sep 17, 2023

·

Stayed 1 night

Excellent staff made up for the outdated pool.

8

Diane

Jan 25, 2023

·

Stayed 1 night

We had an overnight stay. We went hiking in a nearby park and then out to dinner. We needed a nice place to spend the night before returning home. The hotel is nothing fancy but the bed was comfy, the breakfast was adequate, and the hotel seemed clean. There was a pool and gym but we did not use either.

8

Marquis

Apr 2, 2025

·

Stayed 1 night

The stay was on the better side of hotels. Honestly my only complaint was the bed being extremely uncomfortable. Other than that the amenities were very nice. They offer a good selection for breakfast in the morning, they have an indoor pool, and the bedroom was very nice aside from the comfort level of the bed. The kids enjoyed the space of the room along with the jets in the bathtub. I think I would return if needed for the night. Side note the guy at the desk was extremely friendly and understanding that the reason for the stay was for the lack of power in the area.

8

Shelly

Jul 10, 2024

·

Stayed 2 nights

Staff was excellent. Hotel needs some work in the ceilings and cleanliness could be improved on especially in the pool area.

10

eric

Nov 21, 2023

·

Stayed 2 nights

We had a father son trip. 6 dads and 6, 12 year old boys. I wondered how the staff would react seeing a bunch of boys walking in around midnight. Victor, the night attendant went out of his way to ensure we had a quality stay. He opened up the pool for the kids and helped get our luggage squared away. The guy was top notch. Not what you expect from customer service in today’s world.

8

Debra

Jun 30, 2024

·

Stayed 3 nights

This hotel is in need of a renovation

4

Corrie

Jul 29, 2024

·

Stayed 1 night

Not impressed, room was dirty and the fitness center was in poor condition. The staff we interacted with were very polite and helpful.

8

Lyndsey

Jan 20, 2023

·

Stayed 2 nights

My family and I really enjoyed the pool area and the color light that was in the pool that allowed us a fun experience when swimming with overhead lights off. The breakfast options and area were also a big hit with my family and we would not hesitate to book a room here again

8

Deborah

Feb 4, 2024

·

Stayed 1 night

The staff was so friendly and I would recommend this place !!! It was clean and I was impressed the pool was warm n clean

10

Cindy

Aug 1, 2024

·

Stayed 1 night

Great breakfast and hot pool!!

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many describe very clean rooms and common areas, while others report problems like stained bedding, dirty bathrooms, musty or cigarette odors, and housekeeping misses.

Related guest reviews

2

Mike

Sep 18, 2023

·

Stayed 2 nights

Bedding was disgusting. Had to request clean bedsheets. Found blood on one bed and green marks all over other. Other couples in our group had stains on their bedding. Brought the issue to there attention, was told the manager would be notfied. I was just simple told , sorry. There didnt appear to be any concern to them.

10

Richard

Oct 3, 2024

·

Stayed 1 night

The hotel room was clean and the staff was friendly.

10

Renee

Jul 25, 2025

·

Stayed 1 night

This place is super clean. I was worried since it was older, but it is super clean, cleaner than most hotels. We will def be back.

6

Patrick

Aug 23, 2025

·

Stayed 1 night

Showing wear. Bath/shower dirty. Breakfast bar and coffee, disappointing

10

Milena

Aug 22, 2024

·

Stayed 1 night

Very nice hotel. Clean, spacious, excellent location - several eateries in walking distance and near interstate 80.

10

Isabelle

Aug 9, 2025

·

Stayed 2 nights

Very clean and offered a full breakfast. Staff was helpful and friendly. I would stay here again.

2

Candice

Sep 13, 2023

·

Stayed 1 night

Bedding had old blood on it. Mattress on pull out couch looked like a murder scene. Filthy room. Mold all through bathroom.

4

Julie

Aug 15, 2024

·

Stayed 1 night

We checked in and were given keys to a dirty room- plunger in the shower, beds unmade, towels all over the floor. Went downstairs and were given keys to another room which was clean, but stale/musty smelling. AC was off and took awhile to cool the room down. Everything just felt dirty. Had to get blankets from the front desk for the pull out couch which had a HUGE brown stain on the mattress. Breakfast was OK. There is a room next to the food that you can see a lady microwaving omelets and sausage to bring out and place in the hot pans. Everything looked pretty unappetizing. Did have waffle machine and packaged muffins, yogurt and fruit. It was hands down the cheapest option in the area (but still $120 for a weekday) and we now know why.

6

Angie

Apr 13, 2025

·

Stayed 1 night

You get what you pay for. It's just ok. Was disappointed because it had really great reviews about cleanliness and that wasn't exactly the case. Needs a severe deep cleaning and it's pretty run down. Makes you wonder if the reviews are done bu AI which is scary.

4

Holly

Aug 24, 2025

·

Stayed 1 night

Traveling to Minnesota from Pennsylvania and stopped in Elkhart IN at Best Western for the night. Used the bathroom and guest before us left a pair of shorts hanging on the bathroom door that housekeeping never found. Bathroom floor edges were dirty. When lights were on you could see the headboards were dirty. Sheets were scratchy. Needless to say we left early the next morning and didn’t even bother to shower. Would not stay there again.

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Rooms

Rooms are generally comfortable and spacious, with suites offering separate living areas. However, some mention dated decor, firm or uncomfortable beds, weak shower pressure or drainage, noisy HVAC, and quirks with jetted tubs or room views.

Related guest reviews

8

Mark

Sep 30, 2024

·

Stayed 2 nights

Best Western Elkhart Inn & Suites Elkhart was good enough but interior seems dated compared to other options in the area and could benefit from a number of updates.

10

Meiling

Jul 12, 2025

·

Stayed 1 night

Great room; sofa, coffee table, TV entertainment area - all very conveniently arranged in a roomy area. Staff exceptionally helpful. We've stayed in 5 hotels over two months. This was the best.

8

Marquis

Apr 2, 2025

·

Stayed 1 night

The stay was on the better side of hotels. Honestly my only complaint was the bed being extremely uncomfortable. Other than that the amenities were very nice. They offer a good selection for breakfast in the morning, they have an indoor pool, and the bedroom was very nice aside from the comfort level of the bed. The kids enjoyed the space of the room along with the jets in the bathtub. I think I would return if needed for the night. Side note the guy at the desk was extremely friendly and understanding that the reason for the stay was for the lack of power in the area.

8

Julie

Jun 29, 2025

·

Stayed 1 night

I asked for a jetted tub. Well there was a tub. But no knobs. I called front desk. She was going to come look for them, but after about 30 minutes I told her I was going to bed. Pillows were awful Rips and holes in carpet

10

Karen

Jun 22, 2025

·

Stayed 3 nights

Our room was very clean and nice. Loved the separation of the bedroom from the sofa bed area.

8

Andrea

Jul 2, 2023

·

Stayed 1 night

The bed was very comfortable, booked it for one night and ended up staying 3 as I was in town for several days for business.

10

Joseph

Jun 24, 2023

·

Stayed 1 night

Great location; large room, comfortable bed. Clean. Adequate breakfast.

10

Sarah

Apr 1, 2023

·

Stayed 1 night

Great location off i80 for travelers. Property has been updated and is clean and comfortable. Good toiletries in bathroom. Bed was a bit firm for my taste but not a huge deal. Shower drain was super slow, which seems common (why does any hotel have a shower drain without a hair trap??) Nice variety at the free breakfast. Overall, would absolutely stay here again and recommend to others. Great value.

8

Craig

Oct 3, 2025

·

Stayed 1 night

Easy to get to. From the outside the property looks warm and inviting, Walked in the entrance, it was late, rang the buzzer and a woman came out from the back room. Spoke very little, I stated I had a reservation, she asked for my id. I handed it to her and then began checking me in, not sure if she didn’t want to speak. But point to what I had to initial and sign. I asked about breakfast. She mumbled under her breathe and said the times, pointing to a display sign. Once I had my key I parked and went to me room, clean poorly lite as only a few of the lamps tuned on. Main light near bathroom worked, bed comfy, living area large. And clean. Bathroom sink and faucet updated, tub/shower had gold fixtures and almost no water pressure. Was very difficult to be clean or rinsed after showering. Overall I would recommend.

6

Daryl

Dec 26, 2025

·

Stayed 1 night

Room was nice, with separate living area and two TVs. However, the window in room 211 looked out to the backside of the concrete hotel sign, so we couldnt see anything. If we had stayed more than one night, i would have requested another room.

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Service

Service is frequently praised as friendly, helpful, and accommodating, from quick check ins to thoughtful assistance during weather or special requests. A small number report poor communication, rudeness, or billing and refund issues.

Related guest reviews

10

Sharon

Oct 16, 2023

·

Getting to the hotel was a little quirky since you had to go through a gas station parking lot to get to the hotel behind it, but overall we had a great experience. The staff was wonderful. They were very friendly and went above and beyond with service

10

eric

Nov 21, 2023

·

Stayed 2 nights

We had a father son trip. 6 dads and 6, 12 year old boys. I wondered how the staff would react seeing a bunch of boys walking in around midnight. Victor, the night attendant went out of his way to ensure we had a quality stay. He opened up the pool for the kids and helped get our luggage squared away. The guy was top notch. Not what you expect from customer service in today’s world.

10

Arnold

Feb 15, 2025

·

Stayed 4 nights

Despite the snowfall through the week, the staff was quick to keep the sidewalks clear and, to some extent, the parking lot. The staff responded quickly and positive to any request.

4

Zdenek

Nov 20, 2023

·

Stayed 2 nights

I paid through your site on Oct 20th for the two rooms and then i showed up and they charged me 270 per night for each room ($270 x 4). They only refunded 2 charges and now i am fighting with them to refund me the remaining $540. this is a massive inconvenience as they should have known that it was pre-paid.

2

Eduardo

Sep 23, 2023

·

Stayed 1 night

front desk guy was really rude oversold after i had booked and confirmed. they never gave me a refund. but another guy walked in after me and sold him the room i booked

10

Pamela

Dec 28, 2025

·

Stayed 1 night

Always consistent! You know what you are getting when you book it. Perfect, clean rooms. Perfect kind staff. Not a single complaint!

2

Charles

Aug 25, 2023

·

Stayed 1 night

Horrible staff

10

Pamela

Dec 28, 2025

·

Stayed 1 night

All the staff we encountered were wonderful, kind, courteous and helpful. I'll a stickler for clean and it was exactly that! Breakfast was a typical hotel breakfast but good and the yogurt machine is fantastic! Nice thick, vanilla yogurt! Best bang for your buck if you are traveling through like we do. This is our Elkhart IN go to hotel when traveling through the area!

8

Craig

Oct 3, 2025

·

Stayed 1 night

Easy to get to. From the outside the property looks warm and inviting, Walked in the entrance, it was late, rang the buzzer and a woman came out from the back room. Spoke very little, I stated I had a reservation, she asked for my id. I handed it to her and then began checking me in, not sure if she didn’t want to speak. But point to what I had to initial and sign. I asked about breakfast. She mumbled under her breathe and said the times, pointing to a display sign. Once I had my key I parked and went to me room, clean poorly lite as only a few of the lamps tuned on. Main light near bathroom worked, bed comfy, living area large. And clean. Bathroom sink and faucet updated, tub/shower had gold fixtures and almost no water pressure. Was very difficult to be clean or rinsed after showering. Overall I would recommend.

10

James

May 16, 2024

·

Stayed 1 night

Easy check in. Friendly staff who gave us an excellent dinner suggestion. They were also able to accommodate our request for a room on the first floor.

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AI-generated summary based on recent guest reviews

Location

Convenient for travelers near I 80 with many dining options close by. Several guests found the entrance behind a gas station and temporary roadwork signage confusing.

Related guest reviews

10

William

Sep 12, 2025

·

Stayed 1 night

Weird location behind gas station. Breakfast good . Clean. Friendly staff

10

Caron

Aug 26, 2024

·

Stayed 1 night

Nice, clean, reasonably priced hotel in a convenient location with shopping and food close by.

10

RAUL

Oct 5, 2025

·

Stayed 2 nights

Close to many restaurants and highway.

10

Mary

Aug 29, 2024

·

Stayed 1 night

Its a clean, quiet place to stay. Plenty of dining options. Easy access to interstate.

10

Peter

Jun 27, 2023

·

Stayed 1 night

Enjoyed the visit. Entrance to this property was visually confusing.

10

Milena

Aug 22, 2024

·

Stayed 1 night

Very nice hotel. Clean, spacious, excellent location - several eateries in walking distance and near interstate 80.

10

Caron

Oct 18, 2024

·

Stayed 1 night

Nice, convenient hotel stop on our way to Chicago.

8

Craig

Oct 3, 2025

·

Stayed 1 night

Easy to get to. From the outside the property looks warm and inviting, Walked in the entrance, it was late, rang the buzzer and a woman came out from the back room. Spoke very little, I stated I had a reservation, she asked for my id. I handed it to her and then began checking me in, not sure if she didn’t want to speak. But point to what I had to initial and sign. I asked about breakfast. She mumbled under her breathe and said the times, pointing to a display sign. Once I had my key I parked and went to me room, clean poorly lite as only a few of the lamps tuned on. Main light near bathroom worked, bed comfy, living area large. And clean. Bathroom sink and faucet updated, tub/shower had gold fixtures and almost no water pressure. Was very difficult to be clean or rinsed after showering. Overall I would recommend.

10

Mary

May 19, 2024

·

Stayed 1 night

Easy access to interstate. Very clean & quiet close to several restaraunts & a gas station next door. I would definitely stay again.

10

Daniel

Apr 22, 2024

·

Stayed 1 night

Best Western booking was good; but with the Road Construction in the area; there are no signs how to drive into the Hotel parking lot; which is very confusing in the night…but one thing that wasn’t good is the ceiling in the bathroom; as it’s about to come down with the water problems above…Smiley :)

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with decent variety and a pleasant area, noted by many as a solid start to the day. A few guests found it basic or unappetizing.

Related guest reviews

10

Jerry

Jul 29, 2024

·

Stayed 2 nights

We stayed at this hotel for 2 days. It’s in a very quiet neighborhood. Staff was nice and we had a great stay! Would definitely stay here again. The breakfast was great! Lots of things to chose from!

8

Blaise

Dec 21, 2025

·

Stayed 1 night

Breakfast was okay. Enough to start the day with. Otherwise, I was very happy with the room, staff and my stay.

6

Patrick

Aug 23, 2025

·

Stayed 1 night

Showing wear. Bath/shower dirty. Breakfast bar and coffee, disappointing

10

Pamela

Dec 28, 2025

·

Stayed 1 night

All the staff we encountered were wonderful, kind, courteous and helpful. I'll a stickler for clean and it was exactly that! Breakfast was a typical hotel breakfast but good and the yogurt machine is fantastic! Nice thick, vanilla yogurt! Best bang for your buck if you are traveling through like we do. This is our Elkhart IN go to hotel when traveling through the area!

10

Isabelle

Aug 9, 2025

·

Stayed 2 nights

Very clean and offered a full breakfast. Staff was helpful and friendly. I would stay here again.

8

Matthew

Dec 1, 2024

·

Stayed 1 night

Quick stopover on road trip but place was very nice for this price point. Nice breakfast spread in an actually nice breakfast area.

8

Mark

Feb 29, 2024

·

Stayed 1 night

The hotel was clean and staff were helpful and courteous. Breakfast was good.

10

Elaine

Aug 13, 2025

·

Stayed 5 nights

Our stay was great. No complaints. The motel was easy to access, great accommodation, friendly staff. It was clean and offer a tasty breakfast. I would book again.

4

Julie

Aug 15, 2024

·

Stayed 1 night

We checked in and were given keys to a dirty room- plunger in the shower, beds unmade, towels all over the floor. Went downstairs and were given keys to another room which was clean, but stale/musty smelling. AC was off and took awhile to cool the room down. Everything just felt dirty. Had to get blankets from the front desk for the pull out couch which had a HUGE brown stain on the mattress. Breakfast was OK. There is a room next to the food that you can see a lady microwaving omelets and sausage to bring out and place in the hot pans. Everything looked pretty unappetizing. Did have waffle machine and packaged muffins, yogurt and fruit. It was hands down the cheapest option in the area (but still $120 for a weekday) and we now know why.

10

Ludwig

Mar 23, 2024

·

Stayed 1 night

I was getting tired so I checked Hotels. I found this rare jewelon short notice. After i checked in the, I wanted a Chinese meal. He quickly suggested that the restaurants were closing and I went immediately to get take out. Thanks evening front desk manager. In the morning, the breakfast food was exquisite. It is rare to find such a selection. A ate like a king and thanked the breakfast associate. Overall, a great stay. Thanks Best Western of Elkhart.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$86
February	$94
March	$105
April	$86
May	$116
June	$95
July	$97
August	$106
September	$129
October	$124
November	$89
December	$78

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $124	17 $93	18	19
20 $89	21 $82	22 $93	23 $94	24 $90	25 $90	26 $89
27 $207	28 $207	29 $207	30 $207

Su	Mo	Tu	We	Th	Fr	Sa
				1 $207	2	3
4 $86	5 $86	6 $86	7 $88	8 $128	9	10
11 $110	12 $110	13 $109	14 $110	15 $150	16	17
18 $111	19 $111	20 $111	21 $111	22 $111	23	24
25 $111	26 $117	27 $117	28 $111	29 $111	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible, Jetted Tub (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (Living Room;With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Elkhart Inn & Suites

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Prices for upcoming dates