Flag Hotel Valencia
Property description
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
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Guest reviews
7.2
Good
Based on 2,734 verified reviews
Who stays here?
Business
10%
Couple
40%
Family
28%
Group
14%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Flag Hotel Valencia, guests highlight friendly front-desk and bar teams, decent value, and easy parking, while noting a small or occasionally closed pool and a car-dependent location near highways that complicates walking to the beach.
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4
Nils
Apr 13, 2026
·
Stayed 3 nights
We booked two double rooms for three nights. We stayed at this same hotel the year before, without any problems. The facilities and rooms need some maintenance, but the decline the last 12 months have been very noticeable. The cleaning (or lack of it) was the worst. The first two rooms we were offered had 1) a large stain on the bedsheet and 2) both rooms had filthy bathrooms and generally a lot of hair on the floors, both in the bathroom and in the bedrooms. When we complained we were offered two new rooms, one of which was not cleaned after the previous guest, the other had hairs on the floor and an absolutely disgusting shower/bathtub. We were then offered two new rooms (5th and 6th attempt of presenting a somewhat clean room.) These rooms also had hair on the floor in the bathroom and bedroom. One of them had a bad odor. The hallways and elevators also were noticeable dirt with a lot of dust. Needless to say we gave up and checked out the next morning. The night manager tried to help us, but the day manager refused to answer hotels.com when they repeatedly tried to contact the hotel by phone and e-mail. (I stood in the reception with no other guests present, while she refused to answer the call from hotels.com.) I have never before needed to complain over a hotel room, and I stay in a lot of hotels both for work and vacation. Stay away from this place, regardless of price. The only positive I can say is that the staff at hotels.com were excellent and helped me a lot.
We booked two double rooms for three nights. We stayed at this same hotel the year before, without any problems. The facilities and rooms need some maintenance, but the decline the last 12 months have been very noticeable. The cleaning (or lack of it) was the worst. The first two rooms we were offered had 1) a large stain on the bedsheet and 2) both rooms had filthy bathrooms and generally a lot of hair on the floors, both in the bathroom and in the bedrooms. When we complained we were offered two new rooms, one of which was not cleaned after the previous guest, the other had hairs on the floor and an absolutely disgusting shower/bathtub. We were then offered two new rooms (5th and 6th attempt of presenting a somewhat clean room.) These rooms also had hair on the floor in the bathroom and bedroom. One of them had a bad odor. The hallways and elevators also were noticeable dirt with a lot of dust. Needless to say we gave up and checked out the next morning. The night manager tried to help us, but the day manager refused to answer hotels.com when they repeatedly tried to contact the hotel by phone and e-mail. (I stood in the reception with no other guests present, while she refused to answer the call from hotels.com.) I have never before needed to complain over a hotel room, and I stay in a lot of hotels both for work and vacation. Stay away from this place, regardless of price. The only positive I can say is that the staff at hotels.com were excellent and helped me a lot.
8
Torben
Mar 23, 2026
·
Stayed 1 night
Super friendly staff
Super friendly staff
8
Álvaro
Jan 14, 2026
·
Stayed 1 night
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10
Anita
Jan 11, 2026
·
Stayed 1 night
Clean and comfortable room. Very friendly helpful staff.
Clean and comfortable room. Very friendly helpful staff.
10
Noslen
Oct 1, 2025
·
Stayed 4 nights
Great hotel and location
Great hotel and location
Carretera Gombalda, s/n, Massalfassar, Valencian Community, Spain
Location
When you stay at Flag Hotel Valencia in Massalfassar, you'll be near the beach, within a 15-minute drive of Malvarrosa Beach and Mestalla Stadium. This hotel is 8.8 mi (14.2 km) from City of Arts and Sciences and 9.2 mi (14.9 km) from Port of Valencia.
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